HP Officejet 5610 User Guide
HP Officejet 5600 All-in-One series
User Guide
HP Officejet 5600 All-in-One series
User Guide
© Copyright 2005 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under copyright laws.
Adobe and the Acrobat logo are either
registered trademarks or trademarks
of Adobe Systems Incorporated in the
United States and/or other countries.
Windows®, Windows NT®, Windows
ME®, Windows XP®, and Windows
2000® are U.S. registered
trademarks of Microsoft Corporation.
Intel® and Pentium® are registered
trademarks of Intel Corporation.
Energy Star® and Energy Star logo®
are US registered marks of the United
States Environmental Protection
Agency.
Publication number: Q5610-XXXXX
First edition: May 2005
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in Technical information.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
● Governmental paper or
documents:
– Passports
– Immigration papers
– Selective service papers
– Identification badges,
cards, or insignias
● Governmental stamps:
– Postage stamps
– Food stamps
● Checks or drafts drawn on
Governmental agencies
● Paper currency, traveler’s
checks, or money orders
● Certificates of deposit
● Copyrighted works
Safety information
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning Potential shock
hazard
1. Read and understand all
instructions in the Setup Guide.
2. Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.
3. Observe all warnings and
instructions marked on the
product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
8. If the product does not operate
normally, see the onscreen
Troubleshooting help.
9. No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
10. Use in a well-ventilated area.
11. Use only with the power adapter
supplied by HP.
Warning This equipment
will be inoperable when
main power fails.
Contents
1 HP All-in-One overview........................................................................................3
The HP All-in-One at a glance ...............................................................................3
Control panel features ...........................................................................................4
Menu overview ......................................................................................................5
Text and symbols ..................................................................................................6
Use the HP Image Zone software ..........................................................................7
2 Find more information.......................................................................................... 9
Sources of information ...........................................................................................9
Use the onscreen Help ........................................................................................11
3 Finish setting up your HP All-in-One................................................................17
Set your preferences ...........................................................................................17
Fax setup .............................................................................................................18
4 Load originals and load paper...........................................................................43
Load originals ......................................................................................................43
Choose papers for printing and copying ..............................................................44
Load paper ..........................................................................................................46
Avoid paper jams .................................................................................................51
5 Use the copy features........................................................................................53
Make a copy ........................................................................................................53
Change the copy settings ....................................................................................53
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo .................................54
Stop copying ........................................................................................................55
6 Use the scan features......................................................................................... 57
Scan an image .....................................................................................................57
Share a scanned image with friends and relatives ..............................................58
Print a scanned image .........................................................................................59
Edit a scanned image ..........................................................................................59
7 Print from your computer..................................................................................61
Print from a software application .........................................................................61
Change the print settings .....................................................................................62
Stop a print job ....................................................................................................63
8 Use the fax features...........................................................................................65
Send a fax ...........................................................................................................65
Receive a fax .......................................................................................................68
Print reports .........................................................................................................70
Stop faxing ...........................................................................................................71
9 Order supplies....................................................................................................73
Order paper, transparency film, or other media ...................................................73
Order print cartridges ...........................................................................................73
Order other supplies ............................................................................................73
10 Maintain your HP All-in-One..............................................................................75
Clean the HP All-in-One ......................................................................................75
Print a self-test report ..........................................................................................77
Work with print cartridges ....................................................................................78
User Guide 1
11 Troubleshooting information.............................................................................89
View the Readme file ...........................................................................................90
Setup troubleshooting ..........................................................................................90
Operational troubleshooting ...............................................................................110
Device update ....................................................................................................113
12 HP warranty and support ................................................................................117
Warranty ............................................................................................................117
Before you call HP customer support ................................................................119
Access your serial number and service ID .........................................................119
Get support and other information from the Internet ..........................................119
Call in North America during warranty ...............................................................120
Call elsewhere in the world ................................................................................120
HP Quick Exchange Service (Japan) ................................................................. 122
Prepare your HP All-in-One for shipment ..........................................................122
Pack your HP All-in-One ....................................................................................124
13 Technical information .....................................................................................125
System requirements .........................................................................................125
Paper specifications ..........................................................................................125
Print specifications .............................................................................................126
Copy specifications ............................................................................................127
Fax specifications ..............................................................................................127
Scan specifications ............................................................................................128
Physical specifications .......................................................................................128
Power specifications ..........................................................................................128
Environmental specifications .............................................................................128
Additional specifications ....................................................................................128
Environmental product stewardship program ....................................................129
Regulatory notices .............................................................................................130
Declaration of conformity (European Economic Area) .......................................133
HP Officejet 5600 All-in-One series declaration of conformity ...........................134
Index.........................................................................................................................135
2 HP Officejet 5600 All-in-One series
1
HP All-in-One overview
You can access many HP All-in-One functions directly, without turning on your
computer. You can quickly and easily accomplish tasks such as making a copy or
sending a fax from your HP All-in-One.
This chapter describes the HP All-in-One hardware features, control panel functions,
and how to access the HP Image Zone software.
Tip You can do more with your HP All-in-One by using the HP Image Zone
software installed on your computer. The software includes copy, fax, scan,
and photo functionality, as well as troubleshooting tips and helpful information.
For more information, see the onscreen HP Image Zone Help and Use the
HP Image Zone software.
The HP Image Zone software does not support Mac OS 9 and OS 10.0.0 -
10.1.4.
The HP All-in-One at a glance
Overview
Label Description
1 Automatic document feeder
2 Control panel
3 Control panel display
4 Output tray
5 Output tray extender
6 Input tray
7 Print-carriage access door
User Guide 3
Chapter 1
(continued)
Label Description
8 Glass
9 Lid
Overview
10 Document feeder tray
11 Rear clean-out door
12 1-LINE and 2-EXT fax ports
13 Rear USB port
14 Power connection
Control panel features
The following diagram and related table provide a quick reference to your HP All-inOne control panel features.
Label Name and Description
1 On: Turn the HP All-in-One on or off. The On button is lit when the HP All-in-One
is on. The light blinks while performing a job.
'When the HP All-in-One is off, a minimal amount of power is still supplied to the
device. To completely disconnect the power supply to the HP All-in-One, turn the
device off, and then unplug the power cord.
2
3 Redial/Pause: Redial the most recently dialed number, or insert a 3-second
4
5
6 Attention light: When blinking, the attention light indicates an error has occurred
4 HP Officejet 5600 All-in-One series
Speed Dial: Select a speed dial number.
pause in a fax number.
One-touch speed dial buttons: Access the first five speed dial numbers.
Keypad: Enter fax numbers, values, or text.
that requires your attention.
(continued)
Label Name and Description
7 Setup/?: Presents or removes the Setup Menu for generating reports, changing
fax and other maintenance settings, and accessing the Help menu. The topic that
you select from the Help menu opens a help window on your computer screen.
8
9
10
11
12
13
14
15
16
Left arrow: Decrease values on the control panel display.
OK: Select a menu or a setting in the control panel display.
Right arrow: Increase values on the control panel display.
Cancel: Stop a job, exit a menu, or exit settings.
Start Black: Start a black-and-white copy, scan, photo print, or fax job.
Start Color: Start a color copy, scan, photo print, or fax job.
Scan: Presents the Scan To menu for selecting a scan destination.
Fax: Presents the Fax Menu for selecting options.
Copy: Presents the Copy Menu for selecting options.
Menu overview
The following topics provide a quick reference to top-level menus that appear on the
HP All-in-One control panel display.
Copy Menu
The following Copy Menu options are available when you press the Copy button on
the control panel.
Overview
Number of Copies
Reduce/Enlarge
Copy Quality
Copy Paper Size
Paper Type
Lighter/Darker
Enhancements
Set New Defaults
User Guide 5
Chapter 1
Fax Menu
The following Fax Menu options are available when you press the Fax button on the
control panel more than once.
Overview
Scan To menu
Setup Menu
Fax Number
Resolution
Lighter/Darker
How to Fax
Set New Defaults
The following Scan To menu options are available when you press the Scan button
on the control panel. The options available on this menu vary depending on the
software applications installed on your computer.
HP Image Zone
Microsoft PowerPoint
Adobe Photoshop
HP Instant Share
The following Setup Menu options are available when you press the Setup button on
the control panel.
1: Help
2: Print Report
3: Speed Dial Setup
4: Basic Fax Setup
5: Advanced Fax Setup
6: Tools
7: Preferences
The Help Menu is available from this menu. The Help Menu provides quick access to
key help topics. These topics display on your computer screen.
Text and symbols
You can use the control panel keypad to enter text and symbols when you set up
speed dial entries and the fax header information.
You can also enter symbols from the keypad when you dial a fax or phone number.
When the HP All-in-One dials the number, it will interpret the symbol and respond
accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will
6 HP Officejet 5600 All-in-One series
pause before dialing the remainder of the number. A pause is useful if you need to
access an outside line before dialing the fax number.
Enter text using the keypad on the control panel
You can enter text or symbols by using the keypad on the control panel.
To enter text
1. Press the keypad numbers that correspond to the letters of a name. For example,
the letters a, b, and c correspond to the number 2, as shown on the button below.
Tip Press a button multiple times to see the available characters.
Depending on your language and country/region setting, additional
characters might be available other than the ones shown on the keypad.
2. After the correct letter appears, wait for the cursor to advance automatically to the
right, or press
name. Press the button multiple times until the correct letter appears. The first
letter of a word is automatically set to uppercase.
To enter a space, pause, or symbol
➔
To insert a space, press Space (#).
To enter a pause, press Redial/Pause. A dash appears in the number sequence.
To enter a symbol, such as @, press the Symbols (*) button repeatedly to scroll
through the list of available symbols: asterisk (*), dash (-), ampersand (&), period
(.), slash (/), parentheses ( ), apostrophe ('), equals (=), number sign (#), at (@),
underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,),
colon (:), percent (%), and approximation (~).
. Press the number that corresponds to the next letter in the
Overview
To erase a letter, number, or symbol
➔
If you make a mistake, press
After you are done entering text, press OK to store your entry.
to clear it, and then make the correct entry.
Use the HP Image Zone software
You can use the HP Image Zone software to access many features not available from
the control panel.
The HP Image Zone software is installed on your computer when you set up your
HP All-in-One. For further information, see the Setup Guide that came with your device.
Note If you selected the minimum installation of the HP Image Zone
software, the HP Image Zone Express software is installed rather than the full
application. HP Image Zone Express is recommended for computers with
limited memory resources. HP Image Zone Express includes a basic set of
User Guide 7
Chapter 1
Overview
photo editing features instead of the standard set that is included on the full
installation of HP Image Zone.
Any mention of the HP Image Zone software in this guide and in the onscreen
HP Image Zone Help refers to both versions of HP Image Zone unless
otherwise noted.
You can quickly and easily expand the functionality of your HP All-in-One by using the
HP Image Zone software. Look for boxes like this throughout the guide that provide
topic-specific tips and helpful information for your projects.
Access to the HP Image Zone software differs by operating system (OS). For
example, if you have a Windows computer, the HP Image Zone software entry point
is the HP Solution Center. If you have a Mac, the HP Image Zone software entry
point is the HP Image Zone window. Regardless, the entry point serves as the
launching pad for the HP Image Zone software and services.
To open the HP Image Zone software on a Windows computer
1. Do one of the following:
– On the Windows desktop, double-click the HP Solution Center icon.
– In the system tray at the far right of the Windows taskbar, double-click the
HP Digital Imaging Monitor icon.
– On the taskbar, click Start, point to Programs or All Programs, select HP,
and then click HP Solution Center.
2. If you have more than one HP device installed, select the HP All-in-One tab.
Note On a Windows computer, the features available in the HP Solution
Center vary depending on the devices you have installed. The HP Solution
Center is customized to display icons associated with the selected device. If
the selected device is not equipped with a particular feature, then the icon for
that feature does not display in the HP Solution Center.
Tip If the HP Solution Center on your computer does not contain any icons,
an error might have occurred during the software installation. To correct this,
use the Control Panel in Windows to completely uninstall the HP Image Zone
software; then reinstall the software. For more information, see the Setup
Guide that came with your HP All-in-One.
To open the HP Image Zone software on a Mac
➔
Click the HP Image Zone icon in the Dock, and then choose a device.
The HP Image Zone window appears.
Note On a Mac, the features available in the HP Image Zone software
vary depending on the chosen device.
Tip Once the HP Image Zone software is opened, you can access the
Dock menu shortcuts by selecting and holding the mouse button over the
HP Image Zone icon in the Dock.
8 HP Officejet 5600 All-in-One series
2
Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using your HP All-in-One.
Sources of information
Setup Guide
The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the
Setup Guide in order.
Note To take full advantage of the features on the HP All-in-One,
you might need to perform additional setup or set additional
preferences, described in the User Guide you are reading. For
more information, see Finish setting up your HP All-in-One.
If you have problems during setup, see Troubleshooting in the last
section of the Setup Guide, or see Troubleshooting information in
this User Guide.
User Guide
This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It
also provides additional setup instructions to supplement those in
the Setup Guide.
Find more information
HP Image Zone Tour (Windows)
The HP Image Zone Tour is a fun, interactive way to get a brief
overview of the software included with your HP All-in-One. You'll
learn how the HP Image Zone software can help you edit, organize,
and print your photos.
User Guide 9
Chapter 2
(continued)
Find more information
HP Image Zone Help
The HP Image Zone Help provides detailed instructions on features
of your HP All-in-One that are not described in this User Guide,
including features that are only available using the HP Image Zone
software.
Windows
● The Get step-by-step instructions topic provides information
on using the HP Image Zone software with HP devices.
● The Explore what you can do topic provides more information
about the practical and creative things you can do with the
HP Image Zone software and your HP devices.
● If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.
Mac
● The How Do I? topic provides more information about the
practical and creative things you can do with the HP Image
Zone software and your HP devices.
● The Get Started topic area provides information about
importing, modifying, and sharing your images.
● The Use Help topic provides more information about finding
information in the onscreen Help.
For more information, see Use the onscreen Help.
Onscreen help from your device
Onscreen help is available from your device and contains additional
information on select topics.
To access onscreen help from the control panel
1. Press the Setup/? button.
2.
Press
until the appropriate help topic appears, and then
press OK. The help topic opens on your computer screen.
Readme
The Readme file contains the most recent information which might
not be found in other publications.
Install the software to access the Readme file.
www.hp.com/support If you have Internet access, you can get help and support from the
HP website. This website offers technical support, drivers, supplies,
and ordering information.
10 HP Officejet 5600 All-in-One series
Use the onscreen Help
This User Guide provides just a sampling of the features available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the features that your
HP All-in-One supports.
Note The onscreen Help also provides troubleshooting topics to assist you in
resolving any issues you might encounter with your HP All-in-One.
The way you access and use the onscreen Help varies slightly depending on whether
you are viewing the Help on a Windows computer or a Mac. Guidelines for using both
Help systems are included in the following sections.
Use the Help on a Windows computer
This section explains how to access the onscreen Help on a Windows computer. It
tells you how to use the navigation, search, and index features in the Help system to
find the specific information you need.
To access the HP Image Zone Help on a Windows computer
1. In the HP Solution Center, click the tab for your HP All-in-One.
For information on accessing the HP Solution Center, see Use the HP Image
Zone software.
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to
open the welcome page for the entire Help system or to go specifically to the
Help for your HP All-in-One.
– If you click Troubleshooting, the Troubleshooting and support page
opens.
The following diagram highlights features for finding your way around the Help.
Find more information
User Guide 11
Chapter 2
1 Contents, Index, and Search tabs
2 Display area
3 Help toolbar
Find more information
Contents, Index, and Search tabs
The Contents, Index, and Search tabs enable you to find any topic in the HP Image
Zone Help.
● Contents
The Contents tab provides a top-down view of the topics in the Help, similar to
the table of contents in a book. This is a useful way to find all the information
provided about a single feature, such as printing photos.
– For information on tasks and features available from the control panel of your
HP All-in-One, open the 5600 series Help near the bottom of the list.
– For troubleshooting information about your HP All-in-One, open the
Troubleshooting and support book, and then open the 5600 series
Troubleshooting book.
– The other books listed on the Contents tab provide information on using the
HP Image Zone software to complete tasks on your HP All-in-One.
Sections that contain subtopics are indicated in
the list by a book icon. To view a list of the
subtopics within a book, click the + sign next to
the book icon. (The + sign changes to a - sign
when the section is already expanded.) To view
the information in a topic, click the book name or
topic name on the Contents tab. The selected
topic appears in the display area on the right.
● Index
The Index tab provides an alphabetical list of index entries relevant to the topics
in the HP Image Zone Help.
12 HP Officejet 5600 All-in-One series
You can use the scroll bar on the right side of
the list to view the different entries, or you can
begin typing keywords in the text box above the
list. As you type, the list of index entries
automatically advances to the entries that begin
with the letters you type.
When you see an index entry that seems to be related to the information you are
trying to find, double-click the index entry.
– If there is only one topic in the Help associated with that index entry, that
topic appears in the display area on the right.
– If there are many applicable topics, the Topics Found dialog box appears.
Double-click any topic listed in the dialog box to view it in the display area.
● Search
The Search tab enables you to search the entire Help system for specific words,
such as "borderless print".
Tip If any of the words you are entering are fairly common (such as
"print", in the "borderless print" example), you might want to place
quotation marks around the combination of words for which you are
searching. This limits your search so that the results are more relevant to
the information you need. Instead of returning all topics that contain either
the word "borderless" or the word "print", the search will only return topics
that contain the phrase "borderless print".
Find more information
After entering your search criteria, click List
Topics to view all the Help topics that contain
the words or phrases you entered. The results
are listed in a three-column table. Each row
contains the topic Title, the Location in the Help
where the topic is contained, and the Rank,
assigned based on its relevance to your search
criteria.
By default, the results are sorted by Rank, so that the topic containing the most
instances of your search criteria is at the top of the list. You can also sort the
results by the topic's Title or Location, by clicking the table heading for that
column. To view the contents of a topic, double-click that row in the results table.
The selected topic appears in the display area on the right.
Display area
The display area on the right side of the Help window displays the Help topic you
select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable.
● Topics often include links to other topics in the Help system where you can find
additional information. Sometimes a link automatically opens the new topic in the
display area. At other times, there might be more than one applicable topic. When
User Guide 13
Chapter 2
Find more information
this is the case, the Topics Found dialog box appears. Double-click any topic
listed in the dialog box to view it in the display area.
● Some topics include detailed instructions or additional information that is not
immediately visible on the page. Look for the words Show All or Hide All at the
top right side of the page. If these words are visible, it means there is additional
information hidden on the page. The hidden information is indicated by dark blue
text with an arrow. You can view the hidden information by clicking the dark blue
text.
● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the "Show me how" link text, the
animation runs in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards and forwards through topics that you
have already viewed, or you can click the Home button to return to the HP Image
Zone help contents page.
1 Show/Hide
2 Back
3 Forward
4 Home
5 Print
6 Options
The Help toolbar also contains buttons for changing the way the onscreen Help
appears on your computer screen. For example, if you need more room to view the
help topics in the display area on the right, you can hide the Contents, Index, and
Search tabs by clicking the Hide button.
Finally, the Print button enables you to print the page that is currently displayed on
the computer screen. If the Contents tab is visible on the left when you click Print,
the Print Topics dialog box appears. You can choose to print just the topic you are
currently viewing in the display area, or you can print the current topic plus any
subtopics associated with it. This feature is not available if the Index or Search tab is
visible on the right side of the Help window.
Use the Help on a Mac
This section explains how to access the onscreen Help on a Mac. It tells you how to
navigate and search the Help system to find the specific information you need.
14 HP Officejet 5600 All-in-One series
To access the HP Image Zone Help on a Mac
➔
On the Help menu in the HP Image Zone, choose HP Image Zone Help.
For information on accessing the HP Image Zone software, see Use the
HP Image Zone software.
The HP Image Zone Help appears. The following diagram highlights features for
finding you way around the Help.
1 Navigation panes
2 Display area
3 Help toolbar
Find more information
Navigation panes
The HP Image Zone Help opens in the Help Viewer. It is divided into three panes.
The left and center panes enable you to move around the topics in the Help. (The
right pane contains the display area, described in the next section.)
● The left pane contains a list of all the sections in the Help.
– For information on tasks and features that are available from the control
panel of your HP All-in-One, click the 5600 series Help.
– For information on troubleshooting issues with your HP All-in-One, click the
5600 series Troubleshooting.
– The other sections listed provide information on using the HP Image Zone
software to complete tasks on your HP All-in-One.
● The center pane provides a top-down view of the topics in the section selected in
the left pane, similar to the table of contents in a book. This is a useful way to find
all the information provided about a single feature, such as printing photos.
Display area
The display area in the right pane displays the Help topic you select in the center
pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if
applicable.
● Many topics in the HP Image Zone Help include information about how to use a
feature from the control panel on the HP All-in-One as well as from the HP Image
User Guide 15
Chapter 2
Find more information
Zone software on the Mac. Use the scroll bars to the right of the display area to
view all the content in a particular topic. Sometimes important information is not
visible in the window without scrolling.
● Topics often include links or references to other topics in the Help system where
you can find additional information.
– If the related topic appears in the same section of the Help, the topic
automatically opens in the display area.
– If the related topic appears in a different section of the Help, the current topic
provides a reference telling you which section to choose from the left
navigation pane. You can either locate the related topic by using the center
navigation pane, or you can search for the topic, as described in the next
section.
● Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon, followed by the
words "Show me how". When you click the video camera icon, the animation runs
in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards through topics that you have already
viewed, or you can click the Help Center button to access Help for other software
applications on your Mac.
1 Back
2 Help Center
3 Search area
The Help toolbar also contains a text box that enables you to search the entire Help
system for specific words, such as "borderless print".
After entering your search criteria, press R
ETURN on your keyboard to view a list of all
the topics that contain the words or phrases you entered. The results are listed in a
three-column table. Each row contains the title of the Topic, the Relevance (assigned
based on its relevance to your search criteria), and the Location in the Help where
the topic is contained.
By default, the results are sorted by Relevance, so that the topic that best matches
your search criteria is at the top of the list. You can also sort the results by the Topic
or Location by clicking the table heading for that column. To view the contents of a
topic, double-click that row in the results table. The selected topic appears.
16 HP Officejet 5600 All-in-One series
3
Finish setting up your HP All-inOne
After you have completed the steps in your Setup Guide, refer to this chapter to help
you finish setting up your HP All-in-One. This section contains important setup-related
information for your device, including information on setting preferences.
● Change device preferences such as the language and country/region, the date,
and the volume of rings and button presses. For more information, see Set your
preferences.
● Complete the fax setup, including setting the answer mode, number of rings to
answer, and answer ring pattern. For more information, see Fax setup.
Set your preferences
Before you begin using your HP All-in-One, set the preferences described in this
section.
This User Guide provides just a sampling of the preferences available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the preferences available
for controlling the behavior of your HP All-in-One. For example, the onscreen
HP Image Zone Help provides information on changing the scroll speed of messages
on the control panel display, setting redial options for faxing, and other preferences.
For more information on the HP Image Zone Help, see Use the onscreen Help.
Set your language and country/region
The language and country/region setting determines which language the HP All-inOne uses to display messages on the control panel display. Usually, you set the
language and country/region when you first set up the HP All-in-One. However, you
can change the setting at any time by using the following procedure.
1. Press Setup.
2. Press 7, and then press 1.
This selects Preferences and then selects Set Language & Country/Region.
3.
Press
press OK.
4. When prompted, press 1 for Yes or 2 for No.
5.
Press
you want to select appears, press OK.
6. When prompted, press 1 for Yes or 2 for No.
Set the date and time
You can set the date and time from the control panel. The date and time format is
based on the language and country/region setting. When you send a fax, the current
date and time are transmitted, along with your name and fax number, as part of the
fax header.
User Guide 17
or to scroll through the languages. When your language appears,
to scroll through the countries/regions. When the country/region
or
Finish setup
Chapter 3
Note In some countries/regions, the date and time stamp on the fax header is
a legal requirement.
If your HP All-in-One loses power, you need to reset the date and time.
1. Press Setup.
2. Press 6, and then press 3.
This selects Tools and then selects Date and Time.
3. Enter the month, day, and year by pressing the appropriate numbers on the
keypad. Depending on your country/region setting, you might enter the date in a
different order.
4. Enter the hours and minutes.
5. If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM.
The new date and time settings appear on the control panel display.
Adjust the volume
Your HP All-in-One provides three levels for adjusting the ring and speaker volume.
The ring volume is the volume of the phone rings. The speaker volume is the level of
everything else, such as the dial tones, fax tones, and button press beeps. The default
setting is Soft.
1. Press Setup.
2. Press 4, and then press 5.
This selects Basic Fax Setup and then selects Ring and Beep Volume.
3.
Press
to select one of the options: Soft, Loud, or Off.
Finish setup
Fax setup
Note The beeps you hear when pressing buttons maintain the same
volume whether you choose Loud or Soft. These two options only affect
ring, dial, and other tones you hear when faxing. If you choose Off,
however, the sounds of button presses are also turned off.
If you select Off, you will not hear a dial tone, fax tones, or incoming ring
tones. With the Ring and Beep Volume set to Off, you cannot send a fax
using monitor dialing, such as when using a calling card to send a fax. For
more information on monitor dialing, see Send a fax using monitor dialing.
4. Press OK.
After completing all the steps in the Setup Guide, use the instructions in this section to
complete your fax setup. Please keep your Setup Guide for later use.
In this section, you will learn how to set up your HP All-in-One so that faxing works
successfully with equipment and services you might already have on the same phone
line as your HP All-in-One.
Tip You can also use the Fax Setup Wizard (Windows) or Fax Setup Utility
(Mac) to help you quickly set up some important fax settings such as the
answer mode and fax header information. You can access the Fax Setup
Wizard (Windows) or Fax Setup Utility (Mac) through the HP Image Zone
18 HP Officejet 5600 All-in-One series
software. After you run the Fax Setup Wizard (Windows) or Fax Setup Utility
(Mac), follow the procedures in this section to complete your fax setup.
Set up the HP All-in-One for faxing
Before you begin setting up your HP All-in-One for faxing, determine which kind of
phone system your country/region uses. The instructions for setting up your HP All-inOne for faxing differ depending on whether you have a serial- or parallel-type phone
system.
● If you do not see your country/region listed in the table below, you probably have
a serial-type phone system. In a serial-type phone system, the connector type on
your shared telephone equipment (modems, phones, and answering machines)
does not allow a physical connection to the "2-EXT" port on your HP All-in-One.
Instead, all equipment must be connected at the telephone wall jack.
● If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect
shared telephone equipment to the phone line by using the "2-EXT" port on the
back of the HP All-in-One.
Note If you have a parallel-type phone system, HP recommends you use
the 2-wire phone cord supplied with your HP All-in-One to connect the
HP All-in-One to the telephone wall jack.
Countries/regions with a parallel-type phone system
Argentina
Australia Brazil
Canada Chile China
Colombia Greece India
Indonesia Ireland Japan
Korea Latin America Malaysia
Mexico Philippines Poland
Portugal Russia Saudi Arabia
Singapore Spain Taiwan
Thailand USA Venezuela
Vietnam
If you are unsure which kind of telephone system you have (serial or parallel), check
with your telephone company.
Choose the right fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any)
share the same phone line with your HP All-in-One. This is important because you
might need to connect some of your existing office equipment directly to your HP All-
User Guide 19
Finish setup
Finish setup
Chapter 3
in-One, and you might also need to change some fax settings before you can fax
successfully.
To determine the best way to set up the HP All-in-One in your home or office, first
read through the questions in this section and record your answers. Next, refer to the
table in the following section and choose the recommended setup case based on your
answers.
Make sure to read and answer the following questions in the order they are presented.
1. Do you have a digital subscriber line (DSL) service through your telephone
company? (DSL might be called ADSL in your country/region.)
❑
Yes, I have DSL.
❑
No.
If you answered Yes, proceed directly to Case B: Set up your HP All-in-One with
DSL. You do not need to continue answering questions.
If you answered No, please continue answering questions.
2. Do you have a private branch exchange (PBX) phone system or an integrated
services digital network (ISDN) system?
If you answered Yes, proceed directly to Case C: Set up your HP All-in-One with
a PBX phone system or an ISDN line. You do not need to continue answering
questions.
If you answered No, please continue answering questions.
3. Do you subscribe to a distinctive ring service through your telephone company
that provides multiple phone numbers with different ring patterns?
❑
Yes, I have distinctive ring.
❑
No.
If you answered Yes, proceed directly to Case D: Fax with a distinctive ring
service on the same line. You do not need to continue answering questions.
If you answered No, please continue answering questions.
Are you unsure if you have distinctive ring? Many phone companies offer a
distinctive ring feature that allows you to have several phone numbers on one
phone line.
When you subscribe to this service, each phone number will have a different ring
pattern. For example, you can have single, double, and triple rings for the
different numbers. You might assign one phone number with a single ring to your
voice calls, and another phone number with double rings to your fax calls. This
allows you to tell the difference between voice and fax calls when the phone rings.
4. Do you receive voice calls at the same phone number you will use for fax calls on
your HP All-in-One?
❑
Yes, I receive voice calls.
❑
No.
Please continue answering questions.
5. Do you have a computer modem on the same phone line as your HP All-in-One?
❑
Yes, I have a computer modem.
❑
No.
20 HP Officejet 5600 All-in-One series
Are you unsure if you use a computer modem? If you answer Yes to any of the
following questions, you are using a computer modem:
– Do you send and receive faxes directly to and from your computer software
programs through a dial-up connection?
– Do you send and receive e-mail messages on your computer through a dial-
up connection?
– Do you access the Internet from your computer through a dial-up connection?
Please continue answering questions.
6. Do you have an answering machine that answers voice calls at the same phone
number you will use for fax calls on your HP All-in-One?
❑
Yes, I have an answering machine.
❑
No.
Please continue answering questions.
7. Do you subscribe to a voice mail service through your telephone company at the
same phone number you will use for fax calls on your HP All-in-One?
❑
Yes, I have a voice mail service.
❑
No.
After you have completed answering the questions, proceed to the next section to
select your fax setup case.
Select your fax setup case
Now that you have answered all the questions about the equipment and services that
share the phone line with your HP All-in-One, you are ready to choose the best setup
case for your home or office.
From the first column in the following table, choose the combination of equipment and
services applicable to your home or office setting. Then look up the appropriate setup
case in the second or third column based on your phone system. Step-by-step
instructions are included for each case in the sections that follow.
If you have answered all the questions in the previous section and have none of the
described equipment or services, choose "None" from the first column in the table.
Finish setup
Note If your home or office setup is not described in this section, set up the
HP All-in-One as you would a regular analog phone. Make sure you use the
phone cord supplied in the box to connect one end to your telephone wall jack
and the other end to the port labeled "1-LINE" on the back of your HP All-inOne. If you use another phone cord, you might experience problems sending
and receiving faxes.
Other equipment/
services sharing your
fax line
None
(You answered No to all
Recommended fax
setup for parallel-type
phone systems
Case A: Separate fax line
(no voice calls received)
Recommended fax
setup for serial-type
phone systems
Case A: Separate fax line
(no voice calls received)
questions.)
DSL service Case B: Set up your
HP All-in-One with DSL
User Guide 21
Case B: Set up your
HP All-in-One with DSL
Chapter 3
(continued)
Other equipment/
services sharing your
fax line
(You answered Yes to
question 1 only.)
Recommended fax
setup for parallel-type
phone systems
Recommended fax
setup for serial-type
phone systems
Finish setup
PBX or ISDN system
(You answered Yes to
question 2 only.)
Distinctive ring service
(You answered Yes to
question 3 only.)
Voice calls
(You answered Yes to
question 4 only.)
Voice calls and voice mail
service
(You answered Yes to
questions 4 and 7 only.)
Computer modem
(You answered Yes to
question 5 only.)
Voice calls and computer
modem
(You answered Yes to
questions 4 and 5 only.)
Voice calls and answering
machine
(You answered Yes to
questions 4 and 6 only.)
Case C: Set up your
HP All-in-One with a PBX
phone system or an ISDN
line
Case D: Fax with a
distinctive ring service on
the same line
Case E: Shared voice/fax
line
Case F: Shared voice/fax
line with voice mail
Case G: Fax line shared
with computer modem (no
voice calls received)
Case H: Shared voice/fax
line with computer modem
Case I: Shared voice/fax
line with answering
machine
Case C: Set up your
HP All-in-One with a PBX
phone system or an ISDN
line
Case D: Fax with a
distinctive ring service on
the same line
Case E: Shared voice/fax
line
Case F: Shared voice/fax
line with voice mail
Not applicable.
Not applicable.
Not applicable.
Voice calls, computer
modem, and answering
machine
Case J: Shared voice/fax
line with computer modem
and answering machine
Not applicable.
(You answered Yes to
questions 4, 5, and 6 only.)
Voice calls, computer
modem, and voice mail
service
Case K: Shared voice/fax
line with computer modem
and voice mail
Not applicable.
(You answered Yes to
questions 4, 5, and 7 only.)
22 HP Officejet 5600 All-in-One series
For additional fax setup information, in specific countries/regions, see the Fax
Configuration website listed below.
Austria
www.hp.com/at/faxconfig
Germany www.hp.com/de/faxconfig
Switzerland (French) www.hp.com/ch/fr/faxconfig
Switzerland (German) www.hp.com/ch/de/faxconfig
United Kingdom www.hp.com/uk/faxconfig
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have
no other equipment connected on this phone line, set up your HP All-in-One as
described in this section.
Back view of the HP All-in-One
1 Telephone wall jack
2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port
Finish setup
To set up your HP All-in-One with a separate fax line
1. Using the phone cord supplied in the box with your HP All-in-One, connect one
end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One.
Note If you do not use the supplied cord to connect from the telephone
wall jack to your HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office. If the supplied phone cord is too
short, see The phone cord that came with my HP All-in-One is not long
enough for information on extending it.
2. Set the Auto Answer setting to On.
For information on changing this setting, see Set the answer mode.
3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
User Guide 23
Chapter 3
For information on changing this setting, see Set the number of rings before
answering.
4. Run a fax test. For information, see Test your fax setup.
When the phone rings, your HP All-in-One will answer automatically after the number
of rings you set in the Rings to Answer setting. Then it will begin emitting fax
reception tones to the sending fax machine and receive the fax.
Case B: Set up your HP All-in-One with DSL
If you have a DSL service through your telephone company, use the instructions in
this section to connect a DSL filter between the telephone wall jack and your HP All-inOne. The DSL filter removes the digital signal that can interfere with your HP All-inOne, so the HP All-in-One can communicate properly with the phone line. (DSL might
be called ADSL in your country/region.)
Note If you have a DSL line and you do not connect the DSL filter, you will
not be able to send and receive faxes with your HP All-in-One.
Back view of the HP All-in-One
1 Telephone wall jack
Finish setup
2 DSL filter and cord supplied by your DSL provider
3 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port
To set up your HP All-in-One with DSL
1. Obtain a DSL filter from your DSL provider.
2. Using the phone cord supplied in the box with your HP All-in-One, connect one
end to the open port on the DSL filter, then connect the other end to the port
labeled "1-LINE" on the back of your HP All-in-One.
Note If you do not use the supplied cord to connect from the telephone
wall jack to your HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office.
3. Connect the DSL filter cord to the telephone wall jack.
Note If you have other office equipment or services attached to this
phone line, such as a distinctive ring service, answering machine, or voice
24 HP Officejet 5600 All-in-One series
mail, see the appropriate section in this section for additional setup
guidelines.
4. Run a fax test. For information, see Test your fax setup.
Case C: Set up your HP All-in-One with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter,
make sure you do the following:
● If you are using either a PBX or an ISDN converter/terminal adaptor, connect the
HP All-in-One to the port that is designated for fax and phone use. Also, make
sure that the terminal adapter is set to the correct switch type for your country/
region, if possible.
Note Some ISDN systems allow you to configure the ports for specific
phone equipment. For example, you might have assigned one port for
telephone and Group 3 fax and another port for multiple purposes. If you
have problems when connected to the fax/phone port of your ISDN
converter, try using the port designated for multiple purposes; it might be
labeled "multi-combi" or something similar.
● If you are using a PBX phone system, set the call waiting tone to "off".
Note Many digital PBX systems include a call-waiting tone that is set to
"on" by default. The call waiting tone will interfere with any fax
transmission, and you will not be able to send or receive faxes with your
HP All-in-One. Refer to the documentation that came with your PBX
phone system for instructions on how to turn off the call-waiting tone.
● If you are using a PBX phone system, dial the number for an outside line before
dialing the fax number.
● Make sure you use the supplied cord to connect from the telephone wall jack to
your HP All-in-One. If you do not, you might not be able to fax successfully. This
special phone cord is different from the phone cords you might already have in
your home or office. If the supplied phone cord is too short, see The phone cord
that came with my HP All-in-One is not long enough for information on extending it.
Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that
allows you to have multiple phone numbers on one phone line, each with a different
ring pattern, set up your HP All-in-One as described in this section.
User Guide 25
Finish setup
Chapter 3
Back view of the HP All-in-One
1 Telephone wall jack
2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port
To set up your HP All-in-One with a distinctive ring service
1. Using the phone cord supplied in the box with your HP All-in-One, connect one
end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One.
Note If you do not use the supplied cord to connect from the telephone
wall jack to your HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office. If the supplied phone cord is too
short, see The phone cord that came with my HP All-in-One is not long
enough for information on extending it.
2. Set the Auto Answer setting to On.
For information on changing this setting, see Set the answer mode.
3. Change the Answer Ring Pattern setting to match the pattern that the telephone
company assigned to your fax number.
For information on changing this setting, see Change the answer ring pattern
Finish setup
(distinctive ringing).
Note By default, your HP All-in-One is set to answer all ring patterns. If
you do not set the Answer Ring Pattern to match the ring pattern
assigned to your fax number, your HP All-in-One might answer both voice
calls and fax calls or it might not answer at all.
4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
For information on changing this setting, see Set the number of rings before
answering.
5. Run a fax test. For information, see Test your fax setup.
Your HP All-in-One will automatically answer incoming calls that have the ring pattern
you selected (Answer Ring Pattern setting) after the number of rings you selected
(Rings to Answer setting). Then it will begin emitting fax reception tones to the
sending fax machine and receive the fax.
26 HP Officejet 5600 All-in-One series
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have
no other office equipment (or voice mail) on this phone line, set up your HP All-in-One
as described in this section.
Back view of the HP All-in-One
1 Telephone wall jack
2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port
3 Telephone (optional)
To set up your HP All-in-One with a shared voice/fax line
1. Using the phone cord supplied in the box with your HP All-in-One, connect one
end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One.
Note If you do not use the supplied cord to connect from the telephone
wall jack to your HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office. If the supplied phone cord is too
short, see The phone cord that came with my HP All-in-One is not long
enough for information on extending it.
Finish setup
2. Do one of the following, depending on your phone system:
– If you have a parallel-type phone system, remove the white plug from the
port labeled "2-EXT" on the back of your HP All-in-One, and then connect a
phone to this port.
– If you have a serial-type phone system, you might plug your phone directly to
the telephone wall jack.
3. Now you need to decide how you want the HP All-in-One to answer calls,
automatically or manually:
– If you set up the HP All-in-One to answer calls automatically, it answers all
incoming calls and receives faxes. Your HP All-in-One will not be able to
distinguish between fax and voice calls in this case; if you suspect the call is
a voice call, you will need to answer it before the HP All-in-One answers the
User Guide 27
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