HP LaserJet M1005 User's Guide
LaserJet M1005 MFP
User Guide
M1005
www.hp.com/support/ljm1005
HP LaserJet M1005 MFP
User Guide
Copyright and License
© Copyright 2015 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 4/2019
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Table of contents
1 Device basics ................................................................................................................................................ 1
Device features ...................................................................................................................................................... 2
Device parts ........................................................................................................................................................... 3
Front view ............................................................................................................................................ 3
Back view ............................................................................................................................................. 3
Control panel ....................................................................................................................................... 4
2 Software ....................................................................................................................................................... 5
Minimum system requirements ............................................................................................................................ 6
Supported operating systems ............................................................................................................................... 6
Software installation ............................................................................................................................................. 7
Printer driver .......................................................................................................................................................... 8
Printer-driver Help .............................................................................................................................. 8
Changing printer-driver settings ........................................................................................................ 9
Software for Windows ......................................................................................................................................... 10
HP LaserJet Scan software ............................................................................................................... 10
Installing Windows device software ................................................................................................. 10
Uninstalling Windows device software ............................................................................................. 10
Software for Macintosh ....................................................................................................................................... 11
Installing Macintosh device software ............................................................................................... 11
Uninstalling Macintosh device software ........................................................................................... 11
3 Media specifications .................................................................................................................................... 13
General guidelines ............................................................................................................................................... 14
Choosing paper and other media ........................................................................................................................ 14
HP media ........................................................................................................................................... 14
Media to avoid ................................................................................................................................... 14
Media that can damage the device ................................................................................................... 15
Guidelines for using media .................................................................................................................................. 16
Paper ................................................................................................................................................. 16
Colored paper .................................................................................................................................... 17
ENWW iii
Custom-size media ........................................................................................................................... 17
Labels ................................................................................................................................................ 17
Label construction .......................................................................................................... 17
Transparencies .................................................................................................................................. 17
Envelopes .......................................................................................................................................... 18
Envelope construction .................................................................................................... 18
Envelopes with double-side seams ................................................................................ 18
Envelopes with adhesive strips or flaps ......................................................................... 19
Envelope storage ............................................................................................................ 19
Card stock and heavy media ............................................................................................................. 19
Card stock construction .................................................................................................. 19
Card stock guidelines ...................................................................................................... 19
Letterhead and preprinted forms ..................................................................................................... 20
Supported media weights and sizes ................................................................................................................... 21
Printing and storage environment ...................................................................................................................... 22
4 Using the device .......................................................................................................................................... 23
Loading media ..................................................................................................................................................... 24
Loading documents to copy or scan ................................................................................................. 24
Loading input trays ........................................................................................................................... 24
Priority input tray ............................................................................................................ 24
Main input tray (tray 1) ................................................................................................... 25
Controlling print jobs ........................................................................................................................................... 26
Print-settings priorities .................................................................................................................... 26
Selecting a source ............................................................................................................................. 26
Selecting a type or size ..................................................................................................................... 26
Using the device control panel ............................................................................................................................ 27
Changing the control-panel display language ................................................................................. 27
Changing the default media size and type ....................................................................................... 27
To change the default media size .................................................................................. 27
To change the default media type ................................................................................. 28
5 Printing ...................................................................................................................................................... 29
Using features in the Windows printer driver ..................................................................................................... 30
Creating and using quick sets ........................................................................................................... 30
Creating and using watermarks ........................................................................................................ 31
Resizing documents .......................................................................................................................... 31
Setting a custom paper size from the printer driver ........................................................................ 32
Using different paper and printing covers ........................................................................................ 32
Printing a blank first page or last page ............................................................................................ 32
Printing multiple pages on one sheet of paper ................................................................................ 32
iv ENWW
Printing on both sides ....................................................................................................................... 33
Using features in the Macintosh printer driver ................................................................................................... 35
Creating and using presets ............................................................................................................... 35
Printing a cover page (Macintosh) .................................................................................................... 36
Printing multiple pages on one sheet of paper (Macintosh) ............................................................ 36
Printing on both sides (Macintosh) ................................................................................................... 37
Printing on special media .................................................................................................................................... 38
Using archive print ............................................................................................................................................... 38
Canceling a print job ............................................................................................................................................ 39
6 Copy ........................................................................................................................................................... 41
Starting a copy job ............................................................................................................................................... 42
Canceling a copy job ............................................................................................................................................ 42
Adjusting the copy quality ................................................................................................................................... 42
Adjusting the lighter/darker (contrast) setting .................................................................................................. 44
Reducing or enlarging copies .............................................................................................................................. 45
Adjusting the copy size ..................................................................................................................... 45
Copying multiple pages on one sheet of paper ................................................................................ 46
Changing the number of copies ........................................................................................................................... 47
Copying onto media of different types and sizes ............................................................................................... 48
Copying two-sided documents ............................................................................................................................ 50
Copying photos and books .................................................................................................................................. 52
Viewing copy settings .......................................................................................................................................... 53
7 Scan ........................................................................................................................................................... 55
Understanding scanning methods ...................................................................................................................... 56
Scanning by using HP LaserJet Scan (Windows) ................................................................................................. 57
Canceling a scan job ............................................................................................................................................. 57
Scanning by using other software ...................................................................................................................... 58
Using TWAIN-compliant and WIA-compliant software .................................................................... 58
Scanning from a TWAIN-enabled program .................................................................... 58
To scan from a TWAIN-enabled program .................................................... 58
Scanning from a WIA-enabled program (Windows XP or Windows Server 2003) ......... 58
To scan from a WIA-enabled program ......................................................... 58
Scanning a photo or a book ................................................................................................................................. 59
Scanning by using optical character recognition (OCR) software ...................................................................... 60
Readiris .............................................................................................................................................. 60
Scanner resolution and color .............................................................................................................................. 61
Resolution and color guidelines ....................................................................................................... 62
Resolution ....................................................................................................................... 62
Color ................................................................................................................................ 62
ENWW v
8 Managing and maintaining the device ........................................................................................................... 63
Information pages ............................................................................................................................................... 64
Managing supplies ............................................................................................................................................... 65
Checking supplies status .................................................................................................................. 65
Storing supplies ................................................................................................................................ 65
Replacing and recycling supplies ...................................................................................................... 65
Redistribute toner ............................................................................................................................. 65
HP policy on non-HP supplies ........................................................................................................... 65
HP fraud hotline ................................................................................................................................ 66
Cleaning the device .............................................................................................................................................. 67
To clean the exterior ......................................................................................................................... 67
To clean the scanner glass ................................................................................................................ 67
To clean the lid backing ..................................................................................................................... 67
To clean the paper path .................................................................................................................... 68
Changing the print cartridge ............................................................................................................................... 69
9 Problem solving .......................................................................................................................................... 71
Problem-solving checklist ................................................................................................................................... 72
Clearing jams ....................................................................................................................................................... 74
Causes of jams .................................................................................................................................. 74
Tips to avoid jams ............................................................................................................................. 74
Where to look for jams ...................................................................................................................... 75
Input trays ......................................................................................................................................... 76
Output bin .......................................................................................................................................... 78
Print-cartridge area .......................................................................................................................... 78
Control-panel messages ..................................................................................................................................... 80
Alert and warning messages ............................................................................................................. 80
Alert and warning message tables ................................................................................. 80
Critical error messages ..................................................................................................................... 81
Critical error message tables .......................................................................................... 81
Print problems ..................................................................................................................................................... 83
Print quality problems ...................................................................................................................... 83
Improving print quality ................................................................................................... 83
Understanding print-quality settings .......................................................... 83
Identifying and correcting print defects ......................................................................... 84
Print-quality checklist .................................................................................. 84
General print-quality issues ......................................................................... 84
Media-handling problems ................................................................................................................. 88
Print-media guidelines ................................................................................................... 88
Solving print-media problems ........................................................................................ 89
vi ENWW
Performance problems ..................................................................................................................... 90
Copy problems ..................................................................................................................................................... 91
Preventing problems ......................................................................................................................... 91
Image problems ................................................................................................................................ 91
Media-handling problems ................................................................................................................. 92
Performance problems ..................................................................................................................... 94
Scan problems ..................................................................................................................................................... 95
Solving scanned-image problems .................................................................................................... 95
Scan-quality problems ...................................................................................................................... 96
Preventing problems ...................................................................................................... 96
Solving scan-quality problems ....................................................................................... 96
Control-panel display problems ......................................................................................................................... 97
Solving common Macintosh problems ................................................................................................................ 98
Problems with Mac OS X V10.3 and Mac OS X V10.4 ........................................................................ 98
Problem-solving tools ....................................................................................................................................... 100
Restoring the factory-set defaults ................................................................................................. 100
Reducing paper curl ........................................................................................................................ 100
Appendix A Accessories and ordering information .......................................................................................... 101
Supplies ............................................................................................................................................................. 102
Cable and interface accessories ........................................................................................................................ 102
User-replaceable parts ...................................................................................................................................... 102
Paper and other print media ............................................................................................................................. 102
Appendix B Service and support ..................................................................................................................... 105
HP limited warranty statement ......................................................................................................................... 106
UK, Ireland, and Malta ..................................................................................................................... 107
Austria, Belgium, Germany, and Luxemburg .................................................................................. 107
Belgium, France, and Luxemburg ................................................................................................... 108
Italy .................................................................................................................................................. 109
Spain ................................................................................................................................................ 109
Denmark .......................................................................................................................................... 110
Norway ............................................................................................................................................ 110
Sweden ............................................................................................................................................ 110
Portugal ........................................................................................................................................... 111
Greece and Cyprus ........................................................................................................................... 111
Hungary ........................................................................................................................................... 111
Czech Republic ................................................................................................................................ 112
Slovakia ........................................................................................................................................... 112
Poland ............................................................................................................................................. 112
Bulgaria ........................................................................................................................................... 113
ENWW vii
Romania .......................................................................................................................................... 113
Belgium and the Netherlands ......................................................................................................... 113
Finland ............................................................................................................................................. 114
Slovenia ........................................................................................................................................... 114
Croatia ............................................................................................................................................. 114
Latvia ............................................................................................................................................... 114
Lithuania .......................................................................................................................................... 115
Estonia ............................................................................................................................................. 115
Russia .............................................................................................................................................. 115
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ........................... 116
HP policy on non-HP supplies ........................................................................................................................... 117
HP anticounterfeit Web site .............................................................................................................................. 118
Data stored on the toner cartridge ................................................................................................................... 119
End User License Agreement ............................................................................................................................ 120
Customer self-repair warranty service ............................................................................................................. 124
Customer support .............................................................................................................................................. 125
Appendix C Device specifications ................................................................................................................... 127
Physical specifications ...................................................................................................................................... 128
Electrical specifications ..................................................................................................................................... 128
Power consumption .......................................................................................................................................... 128
Environmental specifications ............................................................................................................................ 128
Acoustic emissions ............................................................................................................................................ 129
Appendix D Environmental product stewardship program ............................................................................... 131
Protecting the environment .............................................................................................................................. 132
Ozone production .............................................................................................................................................. 132
Power consumption .......................................................................................................................................... 132
Toner consumption ........................................................................................................................................... 132
Paper use ........................................................................................................................................................... 133
Plastics ............................................................................................................................................................... 133
HP LaserJet print supplies ................................................................................................................................. 133
Paper .................................................................................................................................................................. 133
Material restrictions .......................................................................................................................................... 133
Disposal of waste equipment by users (EU and India) ..................................................................................... 133
Electronic hardware recycling ........................................................................................................................... 134
Brazil hardware recycling information ............................................................................................................. 134
Chemical substances ......................................................................................................................................... 134
Product Power Data per European Union Commission Regulation 1275/2008 .............................................. 134
Restriction on Hazardous Substances statement (India) ................................................................................. 134
Restriction on Hazardous Substances statement (Turkey) ............................................................................. 134
viii ENWW
Restriction on Hazardous Substances statement (Ukraine) ............................................................................ 135
Substances Table (China) .................................................................................................................................. 135
SEPA Ecolabel User Information (China) ........................................................................................................... 135
The regulation of the implementation on China energy label for printer, fax, and copier ............................. 136
Material Safety Data Sheet (MSDS) ................................................................................................................... 136
EPEAT ................................................................................................................................................................. 136
For more information ........................................................................................................................................ 136
Appendix E Regulatory information ............................................................................................................... 137
Declaration of conformity ................................................................................................................................. 138
Regulatory statements ..................................................................................................................................... 140
FCC regulations ............................................................................................................................... 140
Canada - Industry Canada ICES-003 Compliance Statement ......................................................... 140
EMC statement (Korea) ................................................................................................................... 140
Power cord instructions .................................................................................................................. 140
Laser safety ..................................................................................................................................... 140
Laser statement for Finland ........................................................................................................... 141
GS statement (Germany) ................................................................................................................ 142
Eurasian Conformity (Belarus, Kazakhstan, Russia) ...................................................................... 142
Glossary ....................................................................................................................................................... 143
Index ........................................................................................................................................................... 145
ENWW ix
x ENWW
1 Device basics
●
Device features
●
Device parts
ENWW 1
Device features
Print
Copy
Memory
Paper handling
Scan
Printer driver features
Interface connections
●
Prints letter-size pages at speeds up to 15 pages per minute (ppm) and A4-size pages at
speeds up to 14 ppm
●
Prints at 600 dots per inch (dpi) and FastRes 1200 dpi
●
Includes adjustable settings to optimize print quality
●
Average yield for the standard black print cartridge is 2000 pages in accordance with ISO/IEC
19752. Actual yield depends on specific use.
●
Copies at 300 dots per inch (dpi)
For more information, see
●
Includes 32-megabyte (MB) random-access memory (RAM)
●
Priority input tray holds up to 10 pages
●
Tray 1 holds up to 150 sheets of print media or 10 envelopes
●
Output bin holds up to 100 sheets of print media
●
Provides 1200 pixels per inch (ppi) full-color scanning
For more information, see
●
FastRes 1200 produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
business text and graphics
●
Includes a Hi-Speed USB 2.0 port
Copy on page 41.
Scan on page 55.
Economical printing
Accessibility
●
Provides N-up printing (printing more than one page on a sheet). See
on one sheet of paper on page 32 or Printing multiple pages on one sheet of paper
(Macintosh) on page 36.
●
Provides an EconoMode setting, which uses less toner
●
Online user guide is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
Printing multiple pages
2 Chapter 1 Device basics ENWW
Device parts
Before using the HP LaserJet M1005, familiarize yourself with the parts of the device.
Front view
6
1 Flatbed scanner cover
2 Control panel
3 Cartridge-door release
4 Output bin
1
2
3
4
5
5 Priority input tray
6Tray 1
Back view
7
7 Hi-Speed USB 2.0 port
8 Power switch
9 Power receptacle
8
9
ENWW Device parts 3
Control panel
1
2
3
4
5
6
7
8
9
1 Control-panel display
2 Left arrow button
3 Menu/Enter/OK button
●
Shows status information, menus, and error messages
●
Navigates to the previous item in the list, or decreases the value of numeric items.
With some numeric items, pressing the button once decreases the value by 1,
while pressing and holding the button decreases the value by 10.
●
Activates the control-panel menus
●
Clears an error condition when the condition is clearable
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is highlighted on the
control-panel display
4 Right arrow button
5 Cancel button
6 More Copy Settings button
7 Lighter/Darker button
8 # Copies button
9 Start Copy button
●
Navigates to the next item in the list, or increases the value of numeric items. With
some numeric items, pressing the button once increases the value by 1, while
pressing and holding the button increases the value by 10.
●
Cancels the current print, copy, or scan job in process and expels all of the active
pages from the paper path. The time that it takes to cancel the job depends on the
size of the print job. (Press the button only once.) Also clears continuable errors
that are associated with the canceled job.
●
Exits the control-panel menus
●
Provides access to copy settings for the current copy job
●
Provides access to copy contrast settings for the current copy job
●
Provides a way to change the number of copies printed for a the current copy job
●
Starts a copy job
4 Chapter 1 Device basics ENWW
2Software
●
Minimum system requirements
●
Supported operating systems
●
Software installation
●
Printer driver
●
Software for Windows
●
Software for Macintosh
ENWW 5
Minimum system requirements
In order to install and use the device software, your computer must meet the following minimum
requirements:
Windows requirements
●
Pentium II (233 MHz) processor
●
64 MB of RAM
●
35 MB of disk space
●
SVGA 800x600 16-bit color monitor
Macintosh requirements
●
G3, G4, or G5 PowerPC processor
●
128 MB of RAM
●
30 to 50 MB of disk space
Supported operating systems
The device comes with software for the following operating systems:
●
Windows XP
●
Windows 2000
●
Windows Server 2003 (printer driver only)
●
Mac OS X V10.3 and later
6 Chapter 2 Software ENWW
Software installation
If the computer meets the recommended minimum requirements, the installation process includes the
following software.
●
HP LaserJet Scan software program and driver
●
Readiris OCR (not installed with other software; separate installation is required)
●
Printer drivers (Windows and Mac)
●
TWAIN driver (Mac)
ENWW Software installation 7
Printer driver
The device comes with software for Windows and Macintosh that allows the computer to communicate with
the device. This software is called a printer driver. Printer drivers provide access to device features, such as
printing on custom-sized paper, resizing documents, and inserting watermarks.
NOTE: The most recent drivers are available at
based computers, the installation program for the product software automatically checks the computer for
Internet access in order to obtain the latest drivers.
Printer-driver Help
Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the
buttons, check boxes, and drop-down lists that are in the printer driver. It also includes instructions for
performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and
printing the first page or covers on different paper.
Activate the printer-driver Help screens in one of the following ways:
Windows Macintosh
●
In the printer driver Properties dialog box, click the Help
button.
●
Press the F1 key on the computer keyboard.
●
Click the question-mark symbol in the upper-right corner of
the printer driver.
●
Right-click on any item in the driver, and then click What's
This?.
www.hp.com. Depending on the configuration of Windows-
In the Print dialog box, click the ? button.
8 Chapter 2 Software ENWW
Changing printer-driver settings
Use one of the following methods to open the printer drivers from the computer in order to change settings:
Operating System To change the settings for all
Windows 2000, XP,
and Server 2003
Mac OS X V10.3 and
Mac OS X V10.4
print jobs until the software
program is closed
1. On the File menu in the
software program, click
Print.
2. Select the name of the
printer, and then click
Properties or Preferences.
The steps can vary; this procedure
is most common.
1. On the File menu, click Print.
2. Change the settings that you
want on the various pop-up
menus.
To change the print job default
settings (for example, select a
specific media type or size by
default)
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the printer icon,
and then select Printing
Preferences.
1. On the File menu, click Print.
2. Change the settings that you
want on the various pop-up
menus.
3. On the Presets pop-up
menu, click Save as and type
a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
To change the configuration
settings (for example, enable or
disable manual duplexing)
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the printer icon,
and then select Properties.
3. Click the Device Settings
tab.
1. Open Printer Setup Utility
by selecting the hard drive,
cking Applications,
cli
clicking Utilities, then
double-clicking Printer
Setup Utility.
2. Click on the print queue.
3. On the Printers menu, click
Show Info.
4. Click the Installable Options
menu.
ENWW Printer driver 9
Software for Windows
See the getting started guide for installation instructions, and see the Readme file for the latest software
information.
HP LaserJet Scan software
The software CD includes the HP LaserJet Scan software. See the Readme file that is provided on the CD for
additional included software and for supported languages.
Installing Windows device software
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen
installation instructions.
NOTE: If the Welcome screen does not open, click Start on the Windows task bar, click Run, type Z:
\setup (where Z is your CD drive letter), and click OK.
Uninstalling Windows device software
1. Click Start, and then click All Programs.
2. Click HP, and then click HP LaserJet M1005 MFP.
3. Click Uninstall HP LaserJet M1005 MFP, and then follow the onscreen instructions to remove the
software.
10 Chapter 2 Software ENWW
Software for Macintosh
This section describes how to install Macintosh printing system software.
Installing Macintosh device software
1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use a
standard 2-meter (6.56-foot) USB cable.
2. Insert the printer CD into the CD-ROM drive and run the installer.
The Printer Setup Utility should automatically launch. If it does not launch, continue to the next step.
3. Double-click the hard drive icon on the desktop.
4. Open the Applications folder, and then open the Utilities folder.
5. Double-click Printer Setup Utility, and then follow the onscreen instructions to install the software.
Uninstalling Macintosh device software
1. Double-click the hard drive icon on the desktop.
2. Open the Applications folder, and then open the Utilities folder.
3. Double-click Printer Setup Utility.
4. In the Printer Setup Utility, select the device, and then click Delete on the toolbar.
ENWW Software for Macintosh 11
12 Chapter 2 Software ENWW
3 Media specifications
●
General guidelines
●
Choosing paper and other media
●
Guidelines for using media
●
Supported media weights and sizes
●
Printing and storage environment
ENWW 13
General guidelines
Some media might meet all of the guidelines in this manual and still not produce satisfactory results. This
problem might be the result of improper handling, unacceptable temperature and humidity levels, or other
variables over which HP has no control.
Before purchasing large quantities of print media, always test a sample and make sure that the print media
meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print Media Guide,
which you can view on the Web at
Accessories and ordering information on page 101.
CAUTION: Using media that does not meet HP specifications can cause problems for the device, requiring
repair. This repair is not covered by the HP warranty or service agreements.
The device accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fiber-content
paper), envelopes, labels, transparencies, LaserJet glossy paper, HP LaserJet Tough paper, and custom-size
paper. Properties such as weight, composition, grain, and moisture content are important factors that affect
performance and output quality. Media that does not meet the guidelines outlined in this manual can cause
the following problems:
●
Poor print quality
●
Increased jams
●
Premature wear on the device, requiring repair
www.hp.com/support/ljpaperguide. For ordering information, see
Choosing paper and other media
Properties such as weight, grain, and moisture content are important factors that affect performance and
quality. To achieve the best possible print quality, only use high-quality media that is designed for laser
printers. See
NOTE: Always test a sample of the media before you purchase large quantities. Your media supplier should
understand the requirements specified in the HP LaserJet Printer Family Print Media Guide (HP part number
5963-7863). See
HP media
HP recommends that you use HP LaserJet media in the device.
Media to avoid
The device can handle many types of media. Using media that is outside the specifications degrades print
quality and increases the chance of jams occurring.
●
Do not use media that is too rough.
●
Do not use media that contains cutouts or perforations other than standard 3-hole punched paper.
●
Do not use multipart forms.
●
Do not use paper that contains a watermark if you are printing solid patterns.
Guidelines for using media on page 16 for detailed paper and media specifications.
Guidelines for using media on page 16 for more information.
14 Chapter 3 Media specifications ENWW
Media that can damage the device
In rare circumstances media can damage the device. Avoid the following types of media to prevent possible
damage:
●
Do not use media with staples attached.
●
Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only
transparencies that are specified for use with HP LaserJet printers.
●
Do not use photo paper intended for inkjet printers.
●
Do not use paper that is embossed or coated and is not designed for the temperature of the imagefuser. Select media that can tolerate temperatures of 200°C (392°F) for 0.1 second. HP manufactures a
media that is designed for the device.
●
Do not use letterhead paper that was produced with low-temperature dyes or thermography.
Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for
0.1 second.
●
Do not use any media that produces emissions, or that melts, offsets, or discolors when exposed to
200°C (392°F) for 0.1 second.
To order HP LaserJet printing supplies, go to
buyonline.html/ worldwide.
www.hp.com/go/ljsupplies in the U.S. or to www.hp.com/ghp/
ENWW Choosing paper and other media 15
Guidelines for using media
The following sections provide guidelines and instructions for printing on transparencies, envelopes, and
other special media. Guidelines and specifications are included to help you select media that optimizes print
quality and avoid media that can cause jams or damage the device.
Paper
For best results, use conventional 80-g/m2 or 20-lb paper. Make sure that the paper is of good quality and
free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the
package of paper.
Some paper causes print quality problems, jamming, or damage to the device.
Symptom Problem with paper Solution
Poor print quality or toner adhesion
Problems with feeding
Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-proof
Increased gray background shading Might be too heavy Use lighter paper.
Excessive curl
Problems with feeding
Jamming or damage to device Cutouts or perforations Do not use paper with cutouts or
Problems with feeding Ragged edges Use good quality paper.
Too moist, too rough, too smooth, or
embossed
Too moist, wrong grain direction, or shortgrain construction
Try another kind of paper that has a
smoothness rating of 100-250 Sheffield
and has 4-6 % moisture content.
Check the device and make sure that the
appropriate media type has been selected.
wrapping.
Use long-grain paper.
Check the device and make sure that the
appropriate media type has been selected.
perforations.
NOTE: The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or
preprinted forms use inks that are compatible with the fuser temperature of 200°C (392°F) for 0.1 second.
Do not use letterhead that is printed with low-temperature inks, such as those used in some types of
thermography.
Do not use raised letterhead.
Do not use transparencies that are designed for inkjet printers or other low-temperature printers. Use only
transparencies that are specified for use with HP LaserJet printers.
16 Chapter 3 Media specifications ENWW
Colored paper
●
Colored paper should be of the same high quality as white xerographic paper.
●
Pigments used must be able to withstand the fuser temperature of 200°C (392°F) for 0.1 second
without deterioration.
●
Do not use paper with a colored coating that was added after the paper was produced.
Custom-size media
Use the main input tray for multiple sheets. See Supported media weights and sizes on page 21 for the
supported media sizes.
CAUTION: Make sure that the sheets are not stuck together before you load them.
Labels
HP recommends that you print labels from the priority input tray. See Loading media on page 24 for more
information.
CAUTION: Do not feed a sheet of labels through the device more than once. The adhesive degrades and
might damage the device.
Label construction
When selecting labels, consider the quality of the following components:
●
Adhesives: The adhesive material should be stable at 200°C (392°F), the maximum fuser temperature.
●
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that
have spaces between the labels, causing serious jams.
●
Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.
●
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Transparencies
Transparencies must be able to withstand 200°C (392°F), the maximum fuser temperature.
CAUTION: You can print transparencies from the 150-sheet tray (tray 1). However, do not load more than
75 transparencies at one time into the tray.
ENWW Guidelines for using media 17
Envelopes
HP recommends that you print envelopes from the priority input tray. See Loading media on page 24 for
more information.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers,
but also within a box from the same manufacturer. Successful printing on envelopes depends upon the
quality of the envelopes. When selecting envelopes, consider the following components:
●
Weight: The weight of the envelope paper should not exceed 90 g/m
●
Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) of curl, and
should not contain air. Envelopes that trap air can cause problems. Do not use envelopes that contain
clasps, snaps, tie strings, transparent windows, holes, perforations, cutouts, synthetic materials,
stamping, or embossing. Do not use envelopes with adhesives that require pressure to seal them.
●
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure
that the envelopes do not have any exposed adhesive.
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than
diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to
the corner of the envelope as shown in the following illustration:
1
2
2
(24 lb), or jamming might result.
1 Acceptable envelope construction
2 Unacceptable envelope construction
18 Chapter 3 Media specifications ENWW
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