HP LaserJet E82500, LaserJet E87600 User's Guide

User Guide
www.hp.com/videos/a3 www.hp.com/support/ljE82500mfp www.hp.com/support/colorljE87600mfp
HP LaserJet Managed MFP E82540, E82550, E82560 HP LaserJet Managed Flow MFP E82540, E82550, E82560 HP Color LaserJet Managed MFP E87640, E87650, E87660 HP Color LaserJet Managed Flow MFP E87640, E87650, E87660
HP LaserJet Managed MFP E82540, E82550, E82560, HP LaserJet Managed Flow MFP E82540, E82550, E82560, HP Color LaserJet Managed MFP E87640, E87650, E87660, HP Color LaserJet Managed Flow MFP E87640, E87650, E87660
User Guide
Copyright and License
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© Copyright 2019 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 3, 2/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 3
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 6
Control-panel view ............................................................................................................................................... 8
How to use the touchscreen control panel ................................................................................. 9
Printer specications ............................................................................................................................................................. 11
Technical specications .................................................................................................................................... 11
Supported operating systems ......................................................................................................................... 18
Printer dimensions ............................................................................................................................................ 20
Power consumption, electrical specications, and acoustic emissions .................................................... 21
Operating-environment range ........................................................................................................................ 21
Printer hardware setup and software installation ............................................................................................................ 21
2 Paper trays .............................................................................................................................................................................................. 23
Introduction ............................................................................................................................................................................. 23
Load paper to Tray 1 ............................................................................................................................................................. 24
Load Tray 1 (multipurpose tray) ..................................................................................................................... 24
Tray 1 paper orientation ................................................................................................................................... 25
Use alternative letterhead mode .................................................................................................................... 29
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 29
Load paper to Trays 2 and 3 ................................................................................................................................................ 30
Load Trays 2 and 3 ............................................................................................................................................ 30
Trays 2 and 3 paper orientation ...................................................................................................................... 31
Use alternative letterhead mode .................................................................................................................... 35
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 35
Load and print envelopes ..................................................................................................................................................... 36
Print envelopes .................................................................................................................................................. 36
Envelope orientation ......................................................................................................................................... 36
ENWW iii
Load and print labels ............................................................................................................................................................. 38
Manually feed labels ......................................................................................................................................... 38
Label orientation ............................................................................................................................................... 38
3 Supplies, accessories, and parts .......................................................................................................................................................... 41
Order supplies, accessories, and parts ............................................................................................................................... 42
Ordering .............................................................................................................................................................. 42
Replace the toner cartridge .................................................................................................................................................. 43
Cartridge information ....................................................................................................................................... 43
Remove and replace the cartridge (E87640, E87650, E87660 models) ................................................. 43
Remove and replace the cartridge (E82540, E82550, E82560 models) ................................................. 45
Replace the toner collection unit ......................................................................................................................................... 48
Remove and replace the toner collection unit (E87640, E87650, E87660 models) .............................. 48
Remove and replace the toner collection unit (E82540, E82550, E82560 models) .............................. 49
Replace the staple cartridge ................................................................................................................................................. 51
Introduction ........................................................................................................................................................ 51
Remove and replace the inner nisher accessory staple cartridge ........................................................... 51
Remove and replace the stapler/stacker accessory staple cartridge ........................................................ 53
Remove and replace the booklet-maker accessory staple cartridge ........................................................ 55
4 Print .......................................................................................................................................................................................................... 59
Print tasks (Windows) ............................................................................................................................................................ 60
How to print (Windows) .................................................................................................................................... 60
Automatically print on both sides (Windows) ............................................................................................... 60
Manually print on both sides (Windows) ........................................................................................................ 61
Print multiple pages per sheet (Windows) .................................................................................................... 61
Select the paper type (Windows) .................................................................................................................... 62
Additional print tasks ........................................................................................................................................ 62
Print tasks (macOS) ............................................................................................................................................................... 64
How to print (macOS) ........................................................................................................................................ 64
Automatically print on both sides (macOS) ................................................................................................... 64
Manually print on both sides (macOS) ........................................................................................................... 65
Print multiple pages per sheet (macOS) ........................................................................................................ 65
Select the paper type (macOS) ........................................................................................................................ 65
Additional print tasks ........................................................................................................................................ 66
Store print jobs on the printer to print later or print privately ........................................................................................ 67
Introduction ........................................................................................................................................................ 67
Create a stored job (Windows) ......................................................................................................................... 67
Create a stored job (macOS) ............................................................................................................................ 68
Print a stored job ............................................................................................................................................... 69
Delete a stored job ............................................................................................................................................ 70
iv ENWW
Delete a job that is stored on the printer .................................................................................. 70
Change the job storage limit ....................................................................................................... 70
Information sent to printer for Job Accounting purposes ........................................................................... 70
Print from a USB ash drive ................................................................................................................................................. 71
Enable the USB port for printing ..................................................................................................................... 72
Method one: Enable the USB port from the printer control panel ........................................ 72
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) .............................................................................................................. 72
Print USB documents ........................................................................................................................................ 72
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 74
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ................... 74
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server
(network-connected printers only) ................................................................................................................. 74
5 Copy .......................................................................................................................................................................................................... 75
Make a copy ............................................................................................................................................................................. 75
Copy on both sides (duplex) ................................................................................................................................................. 77
Additional copy tasks ............................................................................................................................................................. 78
6 Scan .......................................................................................................................................................................................................... 81
Set up Scan to Email .............................................................................................................................................................. 82
Introduction ........................................................................................................................................................ 82
Before you begin ................................................................................................................................................ 82
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 82
Step two: Congure the Network Identication settings ............................................................................ 83
Step three: Congure the Send to Email feature .......................................................................................... 85
Method one: Basic conguration using the Email Setup Wizard ........................................... 85
Method two: Advanced conguration using the Email Setup ................................................ 88
Step four: Congure the Quick Sets (optional) .............................................................................................. 92
Step ve: Set up Send to Email to use Oice 365 Outlook (optional) ....................................................... 94
Introduction ................................................................................................................................... 94
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 94
Set up Scan to Network Folder ............................................................................................................................................ 96
Introduction ........................................................................................................................................................ 96
Before you begin ................................................................................................................................................ 96
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 96
Step two: Set up Scan to Network Folder ...................................................................................................... 98
Method one: Use the Scan to Network Folder Wizard ............................................................ 98
Method two: Use Scan to Network Folder Setup ................................................................... 100
Step one: Begin the conguration ....................................................................... 100
ENWW v
Step two: Congure the Scan to Network Folder settings .............................. 101
Step three: Complete the conguration ............................................................. 110
Set up Scan to SharePoint® ................................................................................................................................................ 112
Introduction ...................................................................................................................................................... 112
Before you begin ............................................................................................................................................. 112
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 112
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set ............................... 113
Scan a le directly to a Microsoft SharePoint site ...................................................................................... 114
Quick set scan settings and options for Scan to SharePoint ................................................................... 116
Set up Scan to USB Drive .................................................................................................................................................... 118
Introduction ...................................................................................................................................................... 118
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 118
Step two: Enable Scan to USB Drive ............................................................................................................. 119
Step three: Congure the Quick Sets (optional) ......................................................................................... 119
Default scan settings for Scan to USB Drive setup .................................................................................... 120
Default le settings for Save to USB Setup ................................................................................................. 120
Scan to email ........................................................................................................................................................................ 122
Introduction ...................................................................................................................................................... 122
Scan to email ................................................................................................................................................... 122
Scan to job storage .............................................................................................................................................................. 125
Introduction ...................................................................................................................................................... 125
Scan to job storage on the printer ................................................................................................................ 125
Print from job storage on the printer ........................................................................................................... 127
Scan to network folder ....................................................................................................................................................... 128
Introduction ...................................................................................................................................................... 128
Scan to network folder ................................................................................................................................... 128
Scan to SharePoint .............................................................................................................................................................. 130
Introduction ...................................................................................................................................................... 130
Scan to SharePoint .......................................................................................................................................... 130
Scan to USB drive ................................................................................................................................................................. 132
Introduction ...................................................................................................................................................... 132
Scan to USB drive ............................................................................................................................................ 132
Use HP JetAdvantage business solutions ........................................................................................................................ 133
Additional scan tasks .......................................................................................................................................................... 134
7 Fax .......................................................................................................................................................................................................... 135
Set up fax .............................................................................................................................................................................. 136
Introduction ...................................................................................................................................................... 136
Set up fax by using the printer control panel ............................................................................................. 136
Change fax congurations .................................................................................................................................................. 137
Fax dialing settings ......................................................................................................................................... 137
vi ENWW
General fax send settings .............................................................................................................................. 138
Fax receive settings ........................................................................................................................................ 138
Send a fax ............................................................................................................................................................................. 139
Additional fax tasks ............................................................................................................................................................. 141
8 Manage the printer .............................................................................................................................................................................. 143
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 144
Introduction ...................................................................................................................................................... 144
How to access the HP Embedded Web Server (EWS) ................................................................................ 144
HP Embedded Web Server features ............................................................................................................. 146
Information tab ........................................................................................................................... 146
General tab .................................................................................................................................. 147
Copy/Print tab ............................................................................................................................. 148
Scan/Digital Send tab ................................................................................................................ 148
Fax tab .......................................................................................................................................... 149
Supplies tab ................................................................................................................................. 150
Troubleshooting tab ................................................................................................................... 150
Security tab ................................................................................................................................. 151
HP Web Services tab .................................................................................................................. 152
Networking tab ........................................................................................................................... 152
Other Links list ............................................................................................................................ 154
Congure IP network settings ........................................................................................................................................... 155
Printer sharing disclaimer .............................................................................................................................. 155
View or change network settings ................................................................................................................. 155
Rename the printer on a network ................................................................................................................ 155
Manually congure IPv4 TCP/IP parameters from the control panel ...................................................... 156
Manually congure IPv6 TCP/IP parameters from the control panel ...................................................... 156
Link speed and duplex settings .................................................................................................................... 157
Printer security features ..................................................................................................................................................... 159
Introduction ...................................................................................................................................................... 159
Security statements ....................................................................................................................................... 159
Assign an administrator password ............................................................................................................... 160
Use the HP Embedded Web Server (EWS) to set the password ......................................... 160
Provide user access credentials at the printer control panel .............................................. 160
IP Security ......................................................................................................................................................... 161
Encryption support: HP High Performance Secure Hard Disks ................................................................ 161
Lock the formatter .......................................................................................................................................... 161
Energy-conservation settings ........................................................................................................................................... 162
Print with EconoMode .................................................................................................................................... 163
Congure EconoMode from the print driver ........................................................................... 163
Congure EconoMode from the printer control panel .......................................................... 163
ENWW vii
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 163
Set the sleep schedule ................................................................................................................................... 164
HP Web Jetadmin ................................................................................................................................................................. 164
Software and rmware updates ........................................................................................................................................ 164
9 Solve problems ..................................................................................................................................................................................... 167
Customer support ................................................................................................................................................................ 168
Control panel help system ................................................................................................................................................. 168
Reset factory settings ......................................................................................................................................................... 169
Introduction ...................................................................................................................................................... 169
Method one: Reset factory settings from the printer control panel ....................................................... 169
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 169
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 169
Printer does not pick up paper or misfeeds .................................................................................................................... 171
Introduction ...................................................................................................................................................... 171
The printer does not pick up paper .............................................................................................................. 171
The printer picks up multiple sheets of paper ............................................................................................ 173
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 176
Clear paper jams .................................................................................................................................................................. 178
Introduction ...................................................................................................................................................... 178
Paper jam locations ........................................................................................................................................ 178
Auto-navigation for clearing paper jams ..................................................................................................... 179
Experiencing frequent or recurring paper jams? ....................................................................................... 179
Clear paper jams in the document feeder—31.13.yz .............................................................................. 180
Clear paper jams in tray 1—13.A1 ............................................................................................................... 181
Clear paper jams in tray 2, tray 3—13.A2, 13.A3 ...................................................................................... 182
Clear paper jams in the output bin—13.E1 ................................................................................................ 183
Clear paper jams in the fuser area—13.B9, 13.B2, 13.FF ........................................................................ 184
Resolve print-quality problems ......................................................................................................................................... 186
Introduction ...................................................................................................................................................... 186
Troubleshoot print quality ............................................................................................................................. 187
Print from a dierent software program ................................................................................ 187
Check the paper-type setting for the print job ...................................................................... 188
Check the paper type setting on the printer ..................................................... 188
Check the paper type setting (Windows) ........................................................... 188
Check the paper type setting (macOS) ............................................................... 188
Check toner-cartridge status .................................................................................................... 189
Step one: Print the supplies status page ........................................................... 189
Step two: Check supplies status .......................................................................... 189
Print a cleaning page .................................................................................................................. 189
viii ENWW
Visually inspect the toner cartridge or cartridges ................................................................. 190
Check paper and the printing environment ............................................................................ 191
Step one: Use paper that meets HP specications .......................................... 191
Step two: Check the environment ....................................................................... 191
Step three: Set the individual tray alignment .................................................... 191
Try a dierent print driver ......................................................................................................... 192
Troubleshoot image defects ..................................................................................................... 192
Solve wired network problems .......................................................................................................................................... 200
Solve wireless network problems ..................................................................................................................................... 200
Solve fax problems .............................................................................................................................................................. 201
Checklist for solving fax problems ............................................................................................................... 202
What type of phone line are you using? ................................................................................. 202
Are you using a surge-protection device? .............................................................................. 202
Are you using a phone company voice-messaging service or an answering machine? . 203
Does your phone line have a call-waiting feature? ............................................................... 203
Check fax accessory status ....................................................................................................... 203
General fax problems ..................................................................................................................................... 204
The fax failed to send ................................................................................................................ 204
No fax address book button displays ...................................................................................... 204
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 204
The header is appended to the top of the page when the overlay option is enabled ..... 204
A mix of names and numbers is in the recipients box .......................................................... 204
A one-page fax prints as two pages ........................................................................................ 205
A document stops in the document feeder in the middle of faxing ................................... 205
The volume for sounds coming from the fax accessory is too high or too low ............... 205
USB ash drive is not responding ..................................................................................................................................... 206
Method one: Enable the USB port from the printer control panel .......................................................... 206
Method two: Enable the USB port from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 206
Index ........................................................................................................................................................................................................... 207
ENWW ix
x ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

Warning icons

Potential shock hazard
Printer views
Printer specications
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/a3.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
Caution: Electric shock
ENWW 1
Caution: Hot surface
Caution: Keep body parts away from moving parts
Caution: Sharp edge in close proximity
Warning
2 Chapter 1 Printer overview ENWW

Potential shock hazard

Review this important safety information.
Read and understand these safety statements to avoid an electrical shock hazard.
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
Unplug this product from wall outlets before cleaning.
Do not install or use this product near water or when you are wet.
Install the product securely on a stable surface.
Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3

Printer views

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Locate key features on the printer and the control panel.

Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
Locate features on the front of the printer.
Figure 1-1 Printer front view
Item Description
1 Automatic document feeder cover, for access for clearing jams
2 Automatic document feeder input tray
3 Automatic document feeder output tray
4 Control panel with color touchscreen display (tilts up for easier viewing)
4 Chapter 1 Printer overview ENWW
Item Description
5 Output bin
6 On/o button
7 Right door, for access for clearing jams
8 Tray 1
9 Front door, for access to the toner cartridges
10 Power connection
11 Tray 2
12 Tray 3
13 Retractable keyboard (Flow models only)
14 Hardware integration pocket (HIP), for connecting accessory and third-party devices
15 Easy-access USB port

Printer back view

Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
Locate features on the back of the printer.
ENWW Printer views 5
Figure 1-2 Printer back view
1
2
3
Item Description
1 Formatter cover
2 Interface ports
3 Serial number and product number label

Interface ports

Locate the interface ports on the printer formatter.
6 Chapter 1 Printer overview ENWW
Figure 1-3 Interface ports view
2
1
3
4
Item Description
1 USB host ports for connecting external USB devices (these ports might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Slot for a cable-type security lock
3 Local area network (LAN) Ethernet (RJ-45) network port
4 Hi-Speed USB 2.0 printing port
ENWW Printer views 7

Control-panel view

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The control panel provides access to the printer features and indicates the current status of the printer.
How to use the touchscreen control panel
NOTE: Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button. Touch the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
Figure 1-4 Control-panel view
Item Control Description
1
2 Reset button The Reset button returns the printer to default settings and is always present if users
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
Home button
8 Chapter 1 Printer overview ENWW
Touch the Home button to return to the Home screen.
are not logged in. The Reset button is not present when the Sign Out button is present. Touch the Reset button to resume and release jobs from the previous pause state and interrupt mode, reset the quick copy count in the copy count eld, exit special modes, reset the display language and the keyboard layout.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to
require permission for access to features.
Item Control Description
4
5
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access
7 Copy button Touch the Copy button to start a copy job.
Information button
Help button
Touch the information button to access a screen that provides access to several types of printer information. Touch the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a
phone, tablet, or other device with Wi-Fi.
Wireless: View or change wireless connection settings (only when an optional
wireless accessory is installed).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using
HP Web Services (ePrint).
Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
more applications.
NOTE: The available applications vary by printer. The administrator can congure
which applications appear and the order in which they appear.
8 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The current
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
page is highlighted. Swipe the screen sideways to scroll between pages.
Touch the Settings icon to open the Settings app.
ENWW Printer views 9
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
10 Chapter 1 Printer overview ENWW
Printer specications
Review hardware, software, and printer environment specications in this section.
Technical specications
Supported operating systems
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/
colorljE87640MFP.
Technical specications
Review the printer technical specications.
See http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP for current information.
Table
1-1 Printer technical specications—E87640, E87650, E87660 models
Model number E87640dn Flow E87640z E87650dn Flow E87650z E87660dn Flow E87660z
Product number X3A87A X3A86A X3A90A X3A89A X3A93A X3A92A
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (520-sheet capacity)
Tray 3 (520-sheet capacity)
2 x 520-sheet paper feeder
2,000-sheet high­capacity input tray
3,000-sheet side­mount high-capacity input tray
Printer stand Optional Optional Optional Optional Optional Optional
Tray heater 110V Optional Optional Optional Optional Optional Optional
Tray heater 220V Optional Optional Optional Optional Optional Optional
Stapler/stacker nishing accessory
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Booklet maker nishing accessory
Optional Optional Optional Optional Optional Optional
ENWW Printer specications 11
Table 1-1 Printer technical specications—E87640, E87650, E87660 models (continued)
Model number E87640dn Flow E87640z E87650dn Flow E87650z E87660dn Flow E87660z
Product number X3A87A X3A86A X3A90A X3A89A X3A93A X3A92A
Inner nisher accessory
2/3 hole punch
accessory
2/4 hole punch
accessory
Swedish hole
punch accessory
HP Job Separator Optional Optional Optional Optional Optional Optional
HP Second Exit Optional Optional Optional Optional Optional Optional
HP Spacer Optional Optional Optional Optional Optional Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0 Included Included Included Included Included Included
Hardware Integration Pocket for connecting accessory and third­party devices
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Bluetooth Low Energy (BLE) for printing from mobile devices
HP Jetdirect 3000w NFC/Wireless Accessory for printing from mobile devices
HP Jetdirect 3100w BLE/NFC/Wireless Accessory
Integrated HP near- eld communication (NFC) and Wi-Fi Direct functionality for printing from mobile devices
HP Jetdirect 2900nw Print Server accessory for wireless connectivity
Memory 7 GB base memory Included Included Included Included Included Included
Mass storage 2 x 320 GB HP Secure
High-Performance Hard Disk
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
12 Chapter 1 Printer overview ENWW
Table 1-1 Printer technical specications—E87640, E87650, E87660 models (continued)
Model number E87640dn Flow E87640z E87650dn Flow E87650z E87660dn Flow E87660z
Product number X3A87A X3A86A X3A90A X3A89A X3A93A X3A92A
16 GB embedded Multi-Media Controller (eMMC)
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
Control-panel display Color touchscreen
control panel
Retractable keyboard Not included Included Not included Included Not included Included
Print Prints 22 pages per
minute (ppm) on A4 and on letter-size paper.
Prints 25 pages per minute (ppm) on A4 and on letter-size paper
Prints 30 pages per minute (ppm) on A4 and on letter-size paper
Easy-access USB printing (no computer required)
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Not included Not included Included Not included Not included
Not included Included Not included Not included Included Not included
Not included Not included Included Not included Not included Included
Included Included Included Included Included Included
Mobile/cloud printing Included Included Included Included Included Included
Store jobs in the printer memory to print later or print privately (requires a 16 GB or greater USB thumb drive)
Fax Optional Optional Optional Optional Optional Optional
Copy and Scan Scans 90 pages per
minute (ppm) on A4 and letter-size paper
Scans 120 pages per minute (ppm) on A4 and letter-size paper
100-page document feeder with dual-head scanning for single­pass duplex copying and scanning
Included Included Included Included Included Included
Included Not included Included Not included Included Not included
Not included Included Not included Included Not included Included
Included Not included Included Not included Included Not included
ENWW Printer specications 13
Table 1-1 Printer technical specications—E87640, E87650, E87660 models (continued)
Model number E87640dn Flow E87640z E87650dn Flow E87650z E87660dn Flow E87660z
Product number X3A87A X3A86A X3A90A X3A89A X3A93A X3A92A
250-page document feeder with dual-head scanning for single­pass duplex copying and scanning
HP EveryPage Technologies including ultrasonic multi-feed detection
Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer
SMART Label feature provides paper-edge detection for automatic page cropping
Automatic page orientation for pages that have at least 100 characters of text
Not included Included Not included Included Not included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Automatic tone adjustment sets contrast, brightness, and background removal for each page
Digital Send Send documents to
email, USB, and shared folders on a network
Send documents to SharePoint®
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Table 1-2 Printer technical specications—E82540, E82550, E82560 models
Model number E82540dn Flow E82540z E82550dn Flow E82550z E82560dn Flow E82560z
Product number X3A69A X3A68A X3A72A X3A71A X3A75A X3A74A
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (520-sheet capacity)
Tray 3 (520-sheet capacity)
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
14 Chapter 1 Printer overview ENWW
Table 1-2 Printer technical specications—E82540, E82550, E82560 models (continued)
Model number E82540dn Flow E82540z E82550dn Flow E82550z E82560dn Flow E82560z
Product number X3A69A X3A68A X3A72A X3A71A X3A75A X3A74A
2 x 520-sheet paper feeder
2,000-sheet high­capacity input tray
3,000-sheet side­mount high-capacity input tray
Printer stand Optional Optional Optional Optional Optional Optional
Tray heater 110V Optional Optional Optional Optional Optional Optional
Tray heater 220V Optional Optional Optional Optional Optional Optional
Stapler/stacker nishing accessory
Booklet maker nishing accessory
Inner nisher accessory
2/3 hole punch
accessory
2/4 hole punch
accessory
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Swedish hole
punch accessory
HP Job Separator Optional Optional Optional Optional Optional Optional
HP Second Exit Optional Optional Optional Optional Optional Optional
HP Spacer Optional Optional Optional Optional Optional Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0 Included Included Included Included Included Included
Hardware Integration Pocket for connecting accessory and third­party devices
Bluetooth Low Energy (BLE) for printing from mobile devices
HP Jetdirect 3000w NFC/Wireless Accessory for printing from mobile devices
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
ENWW Printer specications 15
Table 1-2 Printer technical specications—E82540, E82550, E82560 models (continued)
Model number E82540dn Flow E82540z E82550dn Flow E82550z E82560dn Flow E82560z
Product number X3A69A X3A68A X3A72A X3A71A X3A75A X3A74A
HP Jetdirect 3100w BLE/NFC/Wireless Accessory
Integrated HP near- eld communication (NFC) and Wi-Fi Direct functionality for printing from mobile devices
HP Jetdirect 2900nw Print Server accessory for wireless connectivity
Memory 7 GB base memory Included Included Included Included Included Included
Mass storage 2 x 320 GB HP Secure
High-Performance Hard Disk
16 GB embedded Multi-Media Controller (eMMC)
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Control-panel display Color touchscreen
control panel
Retractable keyboard Not included Included Not included Included Not included Included
Print Prints 22 pages per
minute (ppm) on A4 and on letter-size paper.
Prints 25 pages per minute (ppm) on A4 and on letter-size paper
Prints 30 pages per minute (ppm) on A4 and on letter-size paper
Easy-access USB printing (no computer required)
Mobile/cloud printing Included Included Included Included Included Included
Included Included Included Included Included Included
Included Not included Not included Included Not included Not included
Not included Included Not included Not included Included Not included
Not included Not included Included Not included Not included Included
Included Included Included Included Included Included
16 Chapter 1 Printer overview ENWW
Table 1-2 Printer technical specications—E82540, E82550, E82560 models (continued)
Model number E82540dn Flow E82540z E82550dn Flow E82550z E82560dn Flow E82560z
Product number X3A69A X3A68A X3A72A X3A71A X3A75A X3A74A
Store jobs in the printer memory to print later or print privately (requires a 16 GB or greater USB thumb drive)
Fax Optional Optional Optional Optional Optional Optional
Copy and Scan Scans 90 pages per
minute (ppm) on A4 and letter-size paper
Scans 120 pages per minute (ppm) on A4 and letter-size paper
100-page document feeder with dual-head scanning for single­pass duplex copying and scanning
250-page document feeder with dual-head scanning for single­pass duplex copying and scanning
HP EveryPage Technologies including ultrasonic multi-feed detection
Included Included Included Included Included Included
Included Not included Included Not included Included Not included
Not included Included Not included Included Not included Included
Included Not included Included Not included Included Not included
Not included Included Not included Included Not included Included
Included Included Included Included Included Included
Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer
SMART Label feature provides paper-edge detection for automatic page cropping
Automatic page orientation for pages that have at least 100 characters of text
Automatic tone adjustment sets contrast, brightness, and background removal for each page
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
ENWW Printer specications 17
Table 1-2 Printer technical specications—E82540, E82550, E82560 models (continued)
Model number E82540dn Flow E82540z E82550dn Flow E82550z E82560dn Flow E82560z
Product number X3A69A X3A68A X3A72A X3A71A X3A75A X3A74A
Digital Send Send documents to
email, USB, and shared folders on a network
Send documents to SharePoint®

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printer­support website for this printer, http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/
colorljE87640MFP, to download the print driver or the software installer to install the HP print driver
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
Included Included Included Included Included Included
Included Included Included Included Included Included
2. Follow the steps provided to download the printer software.
Table
1-3 Supported operating systems and print drivers
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of the software installation.
Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of the software installation.
Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
18 Chapter 1 Printer overview ENWW
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