HP Ink Tank 110 User Manual

HP Ink Tank 110 series
User Guide
HP company notices
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Table of contents
1 HP Ink Tank 110 series Help ............................................................................................................................ 1
2 Get started .................................................................................................................................................... 2
Printer parts ........................................................................................................................................................... 3
Get to know the ink tank system ........................................................................................................................... 5
Control panel features ........................................................................................................................................... 6
Status lights ........................................................................................................................................................... 7
Load media .......................................................................................................................................................... 11
Paper basics ......................................................................................................................................................... 15
Open the HP printer software (Windows) ............................................................................................................ 17
Sleep mode .......................................................................................................................................................... 18
Quiet mode .......................................................................................................................................................... 19
Auto-O ............................................................................................................................................................... 20
3 Print ........................................................................................................................................................... 21
Print from your computer .................................................................................................................................... 22
Tips for print success ........................................................................................................................................... 27
4 Manage ink and printhead ............................................................................................................................ 30
Ink levels .............................................................................................................................................................. 31
Fill ink tanks ......................................................................................................................................................... 32
Order ink supplies ................................................................................................................................................ 35
Replace printheads (cartridges) .......................................................................................................................... 36
Print with black ink only ...................................................................................................................................... 40
Tips for working with ink and printhead ............................................................................................................. 41
Move printer ......................................................................................................................................................... 42
5 Connect your printer .................................................................................................................................... 43
6 Solve a problem ........................................................................................................................................... 44
Jams and paper-feed issues ................................................................................................................................ 45
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Printhead issues .................................................................................................................................................. 51
Printing issues ..................................................................................................................................................... 55
Printer hardware issues ....................................................................................................................................... 63
HP support ........................................................................................................................................................... 64
Appendix A Technical information ................................................................................................................... 66
Specications ....................................................................................................................................................... 67
Regulatory notices ............................................................................................................................................... 69
Environmental product stewardship program .................................................................................................... 71
Index ............................................................................................................................................................. 77
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1 HP Ink Tank 110 series Help

Learn how to use your printer.
Get started on page 2
Print on page 21
Manage ink and printhead on page 30
Connect your printer on page 43
Solve a problem on page 44
Technical information on page 66
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2 Get started

Printer parts
Get to know the ink tank system
Control panel features
Status lights
Load media
Paper basics
Open the HP printer software (Windows)
Sleep mode
Quiet mode
Auto-O
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Printer parts

1 Paper-width guide
2 Input tray
3 Input tray shield
4 Output tray extender (also referred to as the tray extender)
5 Output tray
6 Front door
7 Ink tank
8 Ink tank cap
9 Ink tank lid
10 Control panel
11 Printhead access door
12 Printhead
13 Printhead latch
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14 Power connection
15 USB port
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Get to know the ink tank system

Term Denition
Printheads The printheads are the components in the print mechanism that apply ink to the paper. There are two
printheads: a black ink printhead and a tri-color ink printhead.
NOTICE: After you have set up the printer, do not open the printhead latch unless instructed to do so.
Printhead latch The printhead latch on the carriage secures the printheads in the carriage. Make sure the printhead latch is
properly closed to avoid problems such as carriage jams.
NOTICE: After you have set up the printer, do not open the printhead latch unless instructed to do so.
Ink tanks Ink tanks are external ink reservoirs located at the right side of the printer. There are four ink tanks. Each
ink tank corresponds to an individual color: black, cyan, magenta, and yellow.
Ink tank caps Ink tank caps are rubber plugs that seal each ink tank.
Priming Priming is the process of lling the ink supply tubes that run between the ink tanks and the printheads. It is
required to complete the priming process during printer setup.
Alignment Alignment is a process of aligning the printheads to improve print quality. For more information about
alignment, see "To align the printheads" from Printing issues on page 55.
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Control panel features

Overview of buttons and lights

Feature Description
1 Power button: Turns the printer on or o.
2 Color Printhead light: Indicates color printhead problems.
3 Black Printhead light: Indicates black printhead problems.
4 Error light: Indicates an error.
5 Warning light: Indicates a warning or alert.
6 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a paper jam).
Resume light: Indicates that you must press the Resume button to continue printing after resolving a
warning or error state.
7 Cancel button: Stops the current operation.
NOTE: For more information about buttons and lights on the control panel, see Status lights on page 7.
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Status lights

Power button light

Printhead lights

Printhead priming status indicators
Error light, Warning light, and Resume light
Ink system maintenance
Power button light
Status indications during normal operation
Status Description
On The printer is on.
O The printer is o.
Dimmed The printer is in Sleep mode. The printer automatically enters Sleep mode after 5 minutes of
inactivity. After 2 hours of inactivity, the printer automatically turns o if not connected to a computer.
Blinking
Fast blinking The printhead access door is open. You must close the door to continue printing.
Status indications during printer rmware updates
Status Description
Blinking The printer rmware update is in progress.
On The printer rmware update is complete.
Printhead lights
Power button light is on; and Printhead light of the printhead having an error is blinking quickly.
All other control panel lights are blinking quickly.
The printer is processing a job. To cancel the job, press the Cancel button ( ).
The printer is in an error state. You can resolve the error by following the onscreen
messages from the computer. If you do not see any onscreen messages, try printing a document to generate an onscreen message.
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Cause Solution
One of the following might have occurred:
The corresponding printhead is missing.
The corresponding printhead is installed incorrectly.
The corresponding printhead still has orange plastic tape
or the plug on it.
The corresponding printhead is incompatible or
damaged.
If one of the printheads is missing, insert the
corresponding printhead.
If both printheads are installed in the printer, remove the
corresponding printhead, make sure there is no plug or plastic tape on it, and then reinsert the printhead securely.
NOTICE: After you have set up the printer, do not open
the printhead latch unless instructed to do so.
For more information, see Fix printhead problems
on page 51.
Make sure that you are using the correct HP printheads
for your printer.
Power button light is on; and both Printhead lights are blinking quickly.
All other control panel lights are blinking quickly.
Cause Solution
One of the following might have occurred:
Both printheads are missing.
Both printheads are installed incorrectly.
Both printheads still have orange plastic tapes or plugs
on them.
Both printheads are incompatible or damaged.
If there are no printheads installed in the printer, install
the printheads.
If both printheads are installed in the printer, remove the
printheads, make sure there is no plug or plastic tape on them, and then reinsert the printheads securely.
NOTICE: After you have set up the printer, do not open
the printhead latch unless instructed to do so.
Make sure that you are using the correct HP printheads
for your printer.
If the error persists, contact HP support for help. For
more information, see HP support on page 64.

Printhead priming status indicators

Error light and Warning light are blinking.
Cause Solution
The printer has reached the maximum number of primes allowed.
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Contact HP support for help. For more information, see HP
support on page 64.

Error light, Warning light, and Resume light

Printhead lights and Error light are o.
Warning light and Resume light are blinking quickly.
Cause Solution
One of the following might have occurred:
The printer receives a printing job, and detects that there
is no paper in the input tray.
There is a paper jam.
Load paper, and then press the Resume button ( ) to
continue printing.
For information about how to load paper, see Load media
on page 11.
Clear the jam, and then press the Resume button ( )
to continue printing.
For more information, see Jams and paper-feed issues
on page 45.
Warning light is o.
Printhead lights, Error light, and Resume light are blinking quickly.
Cause Solution
The carriage inside the printer has stalled. Open the front door and the printhead access door, and make
sure the printhead latch is properly closed and the print carriage is not obstructed. If needed, slide the print carriage to the right side of the printer. Close the printhead access door
and the front door, and then press the
to continue printing. See
on page 45 for more information.
Jams and paper-feed issues
Resume button ( )
NOTICE: After you have set up the printer, do not open the
printhead latch unless instructed to do so.
Error light is o.
Warning light is blinking.
Other control panel lights remain unchanged.
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Cause Solution
The printer is in an error state. Reset the printer by completing the following steps:

Ink system maintenance

Warning light is on.
Error light and Resume light are o.
Cause Solution
1. Turn o the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP.
One or more ink tanks are low on ink, or ink system maintenance is required.
Do the following to clear the error:
Check the ink tanks and add more ink if needed. For more
information about relling ink tanks, see Fill ink tanks
on page 32.
Open the printhead access door completely, and then close it
immediately. This process helps remove ink buildup and maintains the best print quality throughout the life of the printer.
NOTICE: After you have set up the printer, do not open the
printhead latch unless instructed to do so.
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Load media

Select a paper size to continue.
To load full-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the
stack of paper down until it stops.
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4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Pull out the output tray and the tray extender.
To load small-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
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3. Insert a stack of small-size paper (like photo paper) into the far-right side of the input tray with the
short edge down and the print side up, and slide the stack of paper down until it stops.
4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Pull out the output tray and the tray extender.
To load envelopes
1. Raise the input tray.
ENWW Load media 13
2. Slide the paper-width guide to the left.
3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
down until it stops.
The side to be printed on should face up. For envelope with ap on the long edge, insert the envelope vertically with the ap on the left side and facing down. For envelope with the ap on the short edge, insert the envelope vertically with the ap on the top and facing down.
4. Slide the paper-width guide to the right against the stack of envelopes until it stops.
5. Pull out the output tray and the tray extender.
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Paper basics

The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:

Recommended papers for printing

Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
HP Premium Plus Photo Paper
HP Advanced Photo Paper
HP Everyday Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm), and in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store­processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing aordable, lab-quality photos with your HP
ENWW Paper basics 15
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share.
Business documents
HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near­photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two­sided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer lasting documents.
HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It is acid-free for longer lasting documents.
HP Oice Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.

Order HP paper supplies

The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
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Open the HP printer software (Windows)

After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software:
Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for
the printer, and then select the icon with the printer name.
NOTE:
If you have not installed the HP printer software, enter 123.hp.com in a web browser on your computer
to download and install the HP printer software.
You can also use the HP printer software CD (if provided), or download the software from
www.support.hp.com.
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Sleep mode

To conserve energy, the printer automatically goes to sleep when it is not being used. Keep in mind the following important points about Sleep mode:
Power usage is reduced while in Sleep mode.
After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.
The Power button light is dimmed and other lights on the printer control panel are o in Sleep mode.
Pressing any button on the control panel, or sending a print job can wake up the printer from Sleep mode.
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Quiet mode

Quiet mode slows down printing to reduce overall noise without aecting print quality. Quiet mode only works for printing with Normal print quality on plain paper. To reduce printing noise, turn on Quiet mode. To print at normal speed, turn Quiet mode o. Quiet mode is o by default.
NOTE: In Quiet mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or
envelopes, the printer works in the same way as when Quiet mode is o.
To turn Quiet mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 17.
2. Click the Quiet Mode tab.
3. Click On or O.
4. Click Save Setting.
To turn Quiet mode on or o from the printer software (OS X and macOS)
1. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
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Auto-O
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must use the Power button to turn the printer back on. If your printer
supports this energy-saving feature, Auto-O is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode
on page 18 after 5 minutes of inactivity to help reduce energy use.
Auto-O is always enabled if the printer does not have network or fax capability.
Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
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3 Print

Print from your computer
Tips for print success
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