HP Integrated Lights-Out User Manual

5 (1)

HP Integrated Lights-Out

User Guide

July 2004 (Sixth Edition)

Part Number 238882-006

© Copyright 2004 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, Windows NT, and MS-DOS are U.S. registered trademarks of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds. Java is a U.S. trademark of Sun Microsystems, Inc. UNIX is a registered trademark of The Open Group.

HP Integrated Lights-Out User Guide

July 2004 (Sixth Edition)

Part Number 238882-006

Audience Assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

 

3

Contents

 

Operational Overview

15

New in This Version ..........................................................................................................................

15

Usage Model ......................................................................................................................................

16

Network Connection Overview..........................................................................................................

16

Supported Server Operating System Software...................................................................................

17

Supported Browsers ...........................................................................................................................

18

Linux Browser Configuration.................................................................................................

19

Configuring Linux Font Size ..................................................................................................

19

Configuring iLO

21

iLO Configuration Options ................................................................................................................

21

iLO RBSU ..............................................................................................................................

22

Browser-Based Setup..............................................................................................................

23

Scripted Setup.........................................................................................................................

24

Installing iLO Device Drivers............................................................................................................

24

Microsoft Windows NT, Windows 2000, and Windows Server 2003 Driver Support...........

25

Novell NetWare Server Driver Support..................................................................................

26

Red Hat Linux and SuSE Linux Server Driver Support .........................................................

27

Enabling iLO Advanced Functionality ..............................................................................................

28

iLO Advanced Evaluation License .........................................................................................

29

iLO Advanced License Options..............................................................................................

29

Activating iLO Advanced Features Using a Browser.............................................................

29

Activating iLO Advanced Using Scripting.............................................................................

31

ProLiant BL p-Class Configuration ...................................................................................................

31

Static IP Bay Configuration....................................................................................................

32

ProLiant BL p-Class User Requirements................................................................................

32

Configuring a ProLiant BL p-Class Blade Enclosure.............................................................

33

Configuring Static IP Bay Settings.........................................................................................

33

ProLiant BL p-Class Standard Configuration Parameters ......................................................

35

ProLiant BL p-Class Advanced Configuration Parameters ....................................................

35

Enable iLO IP Address Assignment .......................................................................................

36

RIBCL RACK_INFO Commands ..........................................................................................

36

RIBCL RACK_INFO Command Examples...........................................................................

37

Integration with RILOE II Accessory Boards....................................................................................

38

Using iLO

39

Logging in to iLO for the First Time .................................................................................................

39

4 User Guide Integrated Lights-Out

Logging in to iLO for the First Time Using a Browser......................................................................

40

Progressive Delays for Failed Browser Login Attempts.........................................................

44

Help ........................................................................................................................................

44

System Status .....................................................................................................................................

45

Status Summary......................................................................................................................

45

iLO Status...............................................................................................................................

45

Server Status ...........................................................................................................................

46

iLO Event Log ........................................................................................................................

47

Integrated Management Log...................................................................................................

48

Server and iLO Diagnostics....................................................................................................

49

Remote Console .................................................................................................................................

52

Remote Console Option..........................................................................................................

52

Remote Console Information Option......................................................................................

53

Enhanced Features of the Remote Console ............................................................................

54

Optimizing Performance for Graphical Remote Console .......................................................

54

Remote Console Hot Keys......................................................................................................

57

Singleand Dual-Cursor Modes for Graphical Remote Console............................................

59

Virtual Devices ..................................................................................................................................

61

Virtual Power..........................................................................................................................

62

Virtual Media..........................................................................................................................

64

Virtual Indicators....................................................................................................................

83

Virtual Serial Port...................................................................................................................

84

Administration ...................................................................................................................................

86

User Administration ...............................................................................................................

86

Global Settings .......................................................................................................................

89

Network Settings ....................................................................................................................

91

SNMP/Insight Manager Settings ............................................................................................

95

Upgrade iLO Firmware...........................................................................................................

98

Licensing ..............................................................................................................................

100

Certificate Administration ....................................................................................................

100

Directory Settings .................................................................................................................

101

ProLiant BL p-Class Advanced Management..................................................................................

101

Rack Settings ........................................................................................................................

103

Server Blade Management Module ......................................................................................

104

Power Management Module.................................................................................................

104

Redundant Power Management Module...............................................................................

105

iLO Control of ProLiant BL p-Class Server LEDs...............................................................

105

Hot-Plug Keyboard ..........................................................................................................................

106

Keyboard Definitions............................................................................................................

106

Hot-Plug Keyboard Recommended Usage ...........................................................................

107

Hot-Plug Keyboard Troubleshooting....................................................................................

107

Terminal Services Pass-Through Option .........................................................................................

109

Terminal Services Client Requirements ...............................................................................

109

Enabling the Terminal Services Pass-Through Option.........................................................

112

Remote Console and Terminal Services Clients...................................................................

114

Contents

5

Terminal Services Troubleshooting......................................................................................

115

HP ProLiant Essentials Rapid Deployment Pack Integration ..........................................................

116

Telnet Support..................................................................................................................................

116

Using Telnet .........................................................................................................................

117

Supported Key Sequences ....................................................................................................

118

Secure Shell .....................................................................................................................................

123

Using Secure Shell................................................................................................................

123

iLO Supported SSH Features................................................................................................

124

iLO Shared Network Port ................................................................................................................

125

iLO Shared Network Port Requirements ..............................................................................

125

iLO Shared Management Port Features and Restrictions .....................................................

126

Enabling the iLO Shared Network Port Feature ...................................................................

127

Re-enabling the Dedicated iLO Management Port ...............................................................

129

Command Line Interface .................................................................................................................

130

CLI Commands................................................................................................................................

131

iLO Security

135

Security Features..............................................................................................................................

135

General Security Guidelines ............................................................................................................

135

Encryption........................................................................................................................................

136

iLO Security Override Switch Administration.................................................................................

136

User Accounts..................................................................................................................................

137

Privileges ..............................................................................................................................

138

Login Security ......................................................................................................................

138

Global Security Settings .......................................................................................................

139

Password Guidelines ........................................................................................................................

139

Certificates .......................................................................................................................................

140

Securing RBSU................................................................................................................................

141

Directory Services

143

Benefits of Directory Integration .....................................................................................................

143

Features Supported by Directory Integration ...................................................................................

144

Installing Directory Services............................................................................................................

145

Schema Documentation ...................................................................................................................

146

Directory Services Support ..............................................................................................................

147

eDirectory Installation Prerequisites ................................................................................................

148

Schema Required Software..............................................................................................................

148

Schema Installer...............................................................................................................................

148

Schema Preview ...................................................................................................................

149

Setup .....................................................................................................................................

150

Results ..................................................................................................................................

152

Management Snap-In Installer .........................................................................................................

152

Directory Services for Active Directory ..........................................................................................

153

6

User Guide Integrated Lights-Out

 

 

Active Directory Installation Prerequisites...........................................................................

153

 

Directory Services Preparation for Active Directory............................................................

154

 

Snap-In Installation and Initialization for Active Directory .................................................

156

 

Example: Creating and Configuring Directory Objects for Use with iLO in Active Directory157

 

Directory Services Objects ...................................................................................................

162

 

Active Directory Lights-Out Management ......................................................................................

170

 

Directory Services for eDirectory ....................................................................................................

171

 

Snap-in Installation and Initialization for eDirectory ...........................................................

171

 

Example: Creating and Configuring Directory Objects for Use with LOM Devices in

 

 

eDirectory .............................................................................................................................

171

 

Directory Services Objects for eDirectory............................................................................

176

 

Role Restrictions...................................................................................................................

178

 

eDirectory Role Restrictions.................................................................................................

179

 

Lights-Out Management.......................................................................................................

182

 

Configuring Directory Settings ........................................................................................................

184

 

Directory Tests.................................................................................................................................

186

 

User Login Using Directory Services ..............................................................................................

187

Certificate Services

189

 

Introduction to Certificate Services..................................................................................................

189

 

Installing Certificate Services ..........................................................................................................

189

 

Verifying Directory Services ...........................................................................................................

190

 

Configuring Automatic Certificate Request.....................................................................................

190

Directory-Enabled Remote Management

193

 

Introduction to Directory-Enabled Remote Management ................................................................

193

 

Using Bulk Import Tools .................................................................................................................

194

 

Using Existing Groups .....................................................................................................................

195

 

Using Multiple Roles .......................................................................................................................

196

 

Creating Roles to Follow Organizational Structure .........................................................................

198

 

Restricting Roles..............................................................................................................................

198

 

Role Time Restrictions .........................................................................................................

198

 

IP Address Range Restrictions .............................................................................................

199

 

IP Address and Subnet Mask Restrictions ............................................................................

199

 

DNS-Based Restrictions .......................................................................................................

199

 

Role Address Restrictions.....................................................................................................

200

 

How Directory Login Restrictions are Enforced..............................................................................

200

 

How User Time Restrictions are Enforced ......................................................................................

201

 

User Address Restrictions................................................................................................................

201

 

Creating Multiple Restrictions and Roles ........................................................................................

202

Lights-Out Directories Migration Utilities

205

 

Introduction to Lights-Out Migration Utilities.................................................................................

205

 

Compatibility ...................................................................................................................................

206

Contents

7

Pre-Migration Checklist...................................................................................................................

206

HP Lights-Out Directory Package ...................................................................................................

207

HPQLOMIG Operation....................................................................................................................

208

Finding Management Processors ..........................................................................................

208

Upgrading Firmware on Management Processors ................................................................

210

Naming Management Processors..........................................................................................

212

Configuring Directories ........................................................................................................

213

Setting Up Management Processors for Directories .............................................................

215

HPQLOMGC Operation ..................................................................................................................

217

Launching HPQLOMGC Using Application Launch...........................................................

218

HPQLOMGC Command Language......................................................................................

220

Insight Manager 7 Integration

223

Integrating iLO with Insight Manager 7 ..........................................................................................

223

Functional Overview........................................................................................................................

224

Identification and Association..........................................................................................................

224

Status ....................................................................................................................................

225

Queries..................................................................................................................................

225

Links .....................................................................................................................................

225

Configuring Identification of iLO....................................................................................................

226

Receiving SNMP Alerts in Insight Manager 7.................................................................................

227

Port Matching...................................................................................................................................

228

Reviewing iLO Advanced License Information in Insight Manager 7 ............................................

229

ProLiant BL p-Class Rack Visualization .........................................................................................

231

Systems Insight Manager Integration

233

Integrating iLO with Systems Insight Manager ...............................................................................

233

Systems Insight Manager Functional Overview ..............................................................................

234

System Insight Manager Identification and Association..................................................................

235

System Insight Manager Status.............................................................................................

235

System Insight Manager Links .............................................................................................

236

System Insight Manager Systems Lists ................................................................................

236

Configuring System Insight Manager Identification of iLO ............................................................

236

Receiving SNMP Alerts in Systems Insight Manager .....................................................................

237

System Insight Manager Port Matching...........................................................................................

238

Reviewing iLO Advanced Pack License Information in Systems Insight Manager ........................

239

System Insight Manager ProLiant BL p-Class Rack Visualization .................................................

239

Group Administration and iLO Scripting

241

Lights-Out Configuration Utility .....................................................................................................

241

Group Administration Using the Lights-Out Configuration Utility.................................................

242

Using the Lights-Out Configuration Utility with Insight Manager 7....................................

243

Lights-Out Configuration Utility for Systems Insight Manager ...........................................

245

8 User Guide Integrated Lights-Out

Batch Processing Using the Lights-Out Configuration Utility

......................................................... 247

Lights-Out Configuration Utility Parameters...................................................................................

247

Lights-Out DOS Utility

249

Overview of the Lights-Out DOS Utility.........................................................................................

249

CPQLODOS Recommended Usage.................................................................................................

250

CPQLODOS General Guidelines.....................................................................................................

250

Command Line Arguments..............................................................................................................

250

RIBCL XML Commands for CPQLODOS .....................................................................................

252

CPQLODOS .........................................................................................................................

252

ADD_USER .........................................................................................................................

253

SET_LICENSE.....................................................................................................................

254

Perl Scripting

255

Using Perl with the XML Scripting Interface ..................................................................................

255

XML Enhancements ........................................................................................................................

255

Opening an SSL Connection............................................................................................................

257

Sending the XML Header and Script Body .....................................................................................

258

HPONCFG Online Configuration Utility

261

HPONCFG.......................................................................................................................................

261

HPONCFG Supported Operating Systems ......................................................................................

261

HPONCFG Requirements................................................................................................................

262

HPONCFG Installation and Usage ..................................................................................................

262

Windows Server Installation.................................................................................................

263

Linux Server Installation ......................................................................................................

263

Using HPONCFG .................................................................................................................

264

HPONCFG Command Line Parameters ..........................................................................................

264

HPONCFG Usage Model.................................................................................................................

265

Obtaining an Entire Configuration .......................................................................................

265

Creating a User Account.......................................................................................................

266

Remote Insight Command Language

269

Overview of the Remote Insight Board Command Language .........................................................

270

RIBCL and ProLiant BL p-Class Servers ........................................................................................

270

RIBCL Sample Scripts.....................................................................................................................

271

RIBCL General Guidelines..............................................................................................................

271

XML Header ....................................................................................................................................

271

Data Types .......................................................................................................................................

271

String ....................................................................................................................................

272

Specific String ......................................................................................................................

272

Boolean String ......................................................................................................................

272

Response Definitions .......................................................................................................................

272

RIBCL..............................................................................................................................................

273

Contents

9

RIBCL Parameter .................................................................................................................

273

RIBCL Runtime Errors.........................................................................................................

273

LOGIN .............................................................................................................................................

274

LOGIN Parameters ...............................................................................................................

274

LOGIN Runtime Errors ........................................................................................................

274

USER_INFO ....................................................................................................................................

275

USER_INFO Parameter........................................................................................................

275

USER_INFO Runtime Error.................................................................................................

275

ADD_USER.....................................................................................................................................

276

ADD_USER Parameters.......................................................................................................

276

ADD_USER Runtime Errors................................................................................................

278

DELETE_USER ..............................................................................................................................

279

DELETE_USER Parameter..................................................................................................

279

DELETE_USER Runtime Errors .........................................................................................

279

GET_USER......................................................................................................................................

280

GET_USER Parameter .........................................................................................................

280

GET_USER Runtime Errors.................................................................................................

280

GET_USER Return Messages ..............................................................................................

281

MOD_USER ....................................................................................................................................

281

MOD_USER Parameters ......................................................................................................

282

MOD_USER Runtime Errors ...............................................................................................

283

GET_ALL_USERS..........................................................................................................................

284

GET_ALL_USERS Parameters............................................................................................

284

GET_ALL_USERS Runtime Error ......................................................................................

284

GET_ALL_USERS Return Messages ..................................................................................

284

GET_ALL_USER_INFO.................................................................................................................

285

GET_ALL_USER_INFO Parameters...................................................................................

285

GET_ALL_USER_INFO Runtime Errors............................................................................

285

GET_ALL_USER_INFO Return Messages .........................................................................

286

RIB_INFO........................................................................................................................................

286

RIB_INFO Parameter ...........................................................................................................

287

RIB_INFO Runtime Errors...................................................................................................

287

RESET_RIB.....................................................................................................................................

287

RESET_RIB Parameters.......................................................................................................

287

RESET_RIB Runtime Errors................................................................................................

287

GET_NETWORK_SETTINGS .......................................................................................................

288

GET_NETWORK_SETTINGS Parameters .........................................................................

288

GET_NETWORK_SETTINGS Runtime Errors ..................................................................

288

GET_NETWORK_SETTINGS Return Messages................................................................

288

MOD_NETWORK_SETTINGS......................................................................................................

289

MOD_NETWORK_SETTINGS Parameters........................................................................

291

MOD_NETWORK_SETTINGS Runtime Errors.................................................................

293

GET_GLOBAL_SETTINGS...........................................................................................................

293

GET_GLOBAL_SETTINGS Parameters.............................................................................

293

10 User Guide Integrated Lights-Out

GET_GLOBAL_SETTINGS Runtime Errors ......................................................................

294

GET_GLOBAL_SETTINGS Return Messages ...................................................................

294

MOD_GLOBAL_SETTINGS .........................................................................................................

294

MOD_GLOBAL_SETTINGS Parameters ...........................................................................

295

MOD_GLOBAL_SETTINGS Runtime Errors ....................................................................

298

GET_SNMP_IM_SETTINGS .........................................................................................................

298

GET_SNMP_IM_SETTINGS Parameters ...........................................................................

298

GET_SNMP_IM_SETTINGS Runtime Errors ....................................................................

298

GET_SNMP_IM_SETTINGS Return Messages..................................................................

298

MOD_SNMP_IM_SETTINGS........................................................................................................

299

MOD_SNMP_IM_SETTINGS Parameters..........................................................................

299

MOD_SNMP_IM_SETTINGS Runtime Errors...................................................................

300

CLEAR_EVENTLOG .....................................................................................................................

301

CLEAR_EVENTLOG Parameters .......................................................................................

301

CLEAR_EVENTLOG Runtime Errors ................................................................................

301

UPDATE_RIB_FIRMWARE..........................................................................................................

302

UPDATE_RIB_FIRMWARE Parameters............................................................................

302

UPDATE_RIB_FIRMWARE Runtime Errors.....................................................................

302

GET_FW_VERSION.......................................................................................................................

303

GET_FW_VERSION Parameters.........................................................................................

303

GET_FW_VERSION Runtime Errors..................................................................................

303

GET_FW_VERSION Return Messages ...............................................................................

303

HOTKEY_CONFIG ........................................................................................................................

304

HOTKEY_CONFIG Parameters ..........................................................................................

304

HOTKEY_CONFIG Runtime Errors ...................................................................................

305

LICENSE .........................................................................................................................................

305

LICENSE Parameters ...........................................................................................................

306

LICENSE Runtime Errors ....................................................................................................

306

DIR_INFO .......................................................................................................................................

307

DIR_INFO Parameters .........................................................................................................

307

DIR_INFO Runtime Errors ..................................................................................................

307

GET_DIR_CONFIG ........................................................................................................................

307

GET_DIR_CONFIG Parameters ..........................................................................................

308

GET_DIR_CONFIG Runtime Errors ...................................................................................

308

GET_DIR_CONFIG Return Messages.................................................................................

308

MOD_DIR_CONFIG.......................................................................................................................

309

MOD_DIR_CONFIG Parameters.........................................................................................

309

MOD_DIR_CONFIG Runtime Errors..................................................................................

310

RACK_INFO ...................................................................................................................................

310

RACK_INFO Parameters .....................................................................................................

311

RACK_INFO Runtime Errors ..............................................................................................

311

MOD_BLADE_RACK....................................................................................................................

311

MOD_BLADE_RACK Parameters......................................................................................

312

MOD_BLADE_RACK Runtime Errors ...............................................................................

313

GET_DIAGPORT_SETTINGS.......................................................................................................

313

Contents

11

GET_DIAGPORT_SETTINGS Parameters.........................................................................

313

GET_DIAGPORT_SETTINGS Runtime Errors ..................................................................

313

GET_DIAGPORT_SETTINGS Return Messages ...............................................................

314

MOD_DIAGPORT_SETTINGS .....................................................................................................

314

MOD_DIAGPORT_SETTINGS Parameters .......................................................................

314

MOD_DIAGPORT_SETTINGS Runtime Errors ................................................................

315

GET_TOPOLOGY ..........................................................................................................................

315

GET_TOPOLOGY Parameters ............................................................................................

316

GET_TOPOLOGY Return Message ....................................................................................

316

SERVER_INFO...............................................................................................................................

316

SERVER_INFO Parameter ..................................................................................................

317

SERVER_INFO Runtime Errors ..........................................................................................

317

GET_HOST_POWER_STATUS ....................................................................................................

317

GET_HOST_POWER_STATUS Parameters ......................................................................

318

GET_HOST_POWER_STATUS Runtime Errors................................................................

318

GET_HOST_POWER_STATUS Return Messages.............................................................

318

SET_HOST_POWER ......................................................................................................................

318

SET_HOST_POWER Parameters ........................................................................................

319

SET_HOST_POWER Runtime Errors .................................................................................

319

RESET_SERVER ............................................................................................................................

319

RESET_SERVER Parameters ..............................................................................................

320

RESET_SERVER Errors......................................................................................................

320

PRESS_PWR_BTN .........................................................................................................................

320

PRESS_PWR_BTN Parameters ...........................................................................................

320

PRESS_PWR_BTN Runtime Errors ....................................................................................

321

HOLD_PWR_BTN..........................................................................................................................

321

HOLD_PWR_BTN Parameters............................................................................................

321

HOLD_PWR_BTN Runtime Errors.....................................................................................

321

COLD_BOOT_SERVER.................................................................................................................

322

COLD_BOOT_SERVER Parameters...................................................................................

322

COLD_BOOT_SERVER Runtime Errors............................................................................

322

WARM_BOOT_SERVER...............................................................................................................

323

WARM_BOOT_SERVER Parameters.................................................................................

323

WARM_BOOT_SERVER Runtime Errors..........................................................................

323

GET_UID_STATUS........................................................................................................................

323

GET_UID_STATUS Parameters..........................................................................................

324

GET_UID_STATUS Response ............................................................................................

324

UID_CONTROL..............................................................................................................................

324

UID_CONTROL Parameters................................................................................................

325

UID_CONTROL Errors .......................................................................................................

325

INSERT_VIRTUAL_MEDIA .........................................................................................................

325

INSERT_VIRTUAL_MEDIA Parameters ...........................................................................

325

INSERT_VIRTUAL_FLOPPY Runtime Errors ..................................................................

326

EJECT_VIRTUAL_MEDIA............................................................................................................

327

12 User Guide Integrated Lights-Out

EJECT_VIRTUAL_MEDIA Parameters..............................................................................

327

EJECT_VIRTUAL_MEDIA Runtime Errors.......................................................................

327

GET_VM_STATUS ........................................................................................................................

328

GET_VM_STATUS Parameters ..........................................................................................

328

GET_VM_STATUS Runtime Errors ...................................................................................

328

GET_VM_STATUS Return Messages.................................................................................

328

SET_VM_STATUS .........................................................................................................................

329

SET_VM_STATUS Parameters ...........................................................................................

329

SET_VM_STATUS Runtime Errors ....................................................................................

330

iLO Parameters

331

iLO Parameters Table ......................................................................................................................

331

iLO Status ........................................................................................................................................

336

Server Status Parameters..................................................................................................................

337

Server Name .........................................................................................................................

337

Server ID ..............................................................................................................................

337

Server Power Status..............................................................................................................

338

Server Video Mode...............................................................................................................

338

Server Keyboard ...................................................................................................................

338

Server Mouse........................................................................................................................

338

User Administration Parameters ......................................................................................................

338

User Name ............................................................................................................................

338

Login Name ..........................................................................................................................

338

Password...............................................................................................................................

339

Administer User Accounts....................................................................................................

339

Remote Console Access .......................................................................................................

339

Virtual Power and Reset .......................................................................................................

339

Virtual Media........................................................................................................................

339

Configure iLO Settings.........................................................................................................

339

Directory Services Schema

353

HP Management Core LDAP OID Classes and Attributes ..............................................................

353

Core Classes .........................................................................................................................

353

Core Attributes .....................................................................................................................

353

Core Class Definitions..........................................................................................................

354

Core Attribute Definitions ....................................................................................................

355

Lights-Out Management Specific LDAP OID Classes and Attributes ............................................

358

Lights-Out Management Classes ..........................................................................................

358

Lights-Out Management Attributes ......................................................................................

358

Lights-Out Management Class Definitions ..........................................................................

359

Lights-Out Management Attribute Definitions.....................................................................

359

Troubleshooting iLO

363

Minimum Requirements ..................................................................................................................

363

Contents

13

iLO POST LED Indicators...............................................................................................................

364

Event Log Entries ............................................................................................................................

366

MS-DOS® Error Codes ...................................................................................................................

370

Hardware and Software Link-Related Issues ...................................................................................

370

Hardware ..............................................................................................................................

371

Software................................................................................................................................

371

Login Issues .....................................................................................................................................

371

Login Name and Password Not Accepted ............................................................................

372

Directory User Premature Logout.........................................................................................

372

iLO Management Port Not Accessible by Name..................................................................

372

iLO RBSU Unavailable after iLO and Server Reset.............................................................

373

Inability to Access the Login Page .......................................................................................

373

Inability to Access iLO Using Telnet ...................................................................................

374

Inability to Access Virtual Media or Graphical Remote Console.........................................

374

Inability to Connect to iLO after Changing Network Settings .............................................

374

Inability to Connect to the iLO Diagnostic Port ...................................................................

374

Inability to Connect to the iLO Processor through the NIC..................................................

375

Inability to Log into iLO after Installing the iLO Certificate ...............................................

376

Firewall Issues ......................................................................................................................

376

Proxy Server Issues ..............................................................................................................

377

Troubleshooting Alert and Trap Problems.......................................................................................

377

Inability to Receive Insight Manager 7 or Systems Insight Manager Alarms (SNMP Traps)

from iLO...............................................................................................................................

377

iLO Security Override Switch ..............................................................................................

378

Authentication Code Error Message.....................................................................................

378

Troubleshooting Mouse Problems ...................................................................................................

379

Local USB Mouse and Linux ...............................................................................................

379

Mouse Issue Using SuSE Linux ...........................................................................................

380

Remote Console Mouse Control Issue..................................................................................

380

Emulating a PS/2 Keyboard in a Headless Server Environment ..........................................

381

Troubleshooting Remote Console Problems....................................................................................

381

Linux Remote Console .........................................................................................................

381

Inability to Navigate the Single Cursor of the Remote Console to Corners of the Remote

 

Console Window ..................................................................................................................

382

Remote Console No Longer Opens on the Existing Browser Session..................................

383

Remote Console Text Window not Updating Properly ........................................................

383

Remote Console Turns Grey or Black ..................................................................................

384

Troubleshooting SSH and Telnet Problems .....................................................................................

384

Initial PuTTY Input Slow .....................................................................................................

384

PuTTY Client Unresponsive with Shared Network Port ......................................................

384

SSH Text Support from a Remote Conosle Session .............................................................

385

Troubleshooting Terminal Services Problems .................................................................................

385

Terminal Services Button Is Not Working ...........................................................................

385

Terminal Services Proxy Stops Responding.........................................................................

385

14 User Guide Integrated Lights-Out

Troubleshooting Video and Monitor Problems................................................................................

386

General Guidelines ...............................................................................................................

386

Telnet Displays Incorrectly in DOS®...................................................................................

386

Video Applications not Displaying in the Remote Console .................................................

386

Troubleshooting Virtual Media Problems........................................................................................

387

Virtual Drive Listing.............................................................................................................

387

Virtual Media Applet has a Red X and Will Not Display.....................................................

387

Virtual Floppy Media Applet is Unresponsive .....................................................................

387

Troubleshooting Miscellaneous Problems .......................................................................................

387

Cookie Sharing Between Browser Instances and iLO ..........................................................

388

Inability to Get SNMP Information from Insight Manager 7 or Systems Insight Manager. 390

Incorrect Time or Date of the Entries in the Event Log........................................................

391

Inability to Upgrade iLO Firmware ......................................................................................

391

iLO Does Not Respond to SSL Requests .............................................................................

394

Testing SSL ..........................................................................................................................

394

Resetting iLO........................................................................................................................

395

Server Name Still Present after ERASE Utility is Executed ................................................

396

Troubleshooting a Remote Host ...........................................................................................

396

Technical Support

397

HP Contact Information ...................................................................................................................

397

Before You Contact HP ...................................................................................................................

397

Acronyms and Abbreviations

399

Index

407

 

15

Operational Overview

 

In This Section

 

New in This Version.....................................................................................................................

15

Usage Model.................................................................................................................................

16

Network Connection Overview ....................................................................................................

16

Supported Server Operating System Software .............................................................................

17

Supported Browsers......................................................................................................................

18

New in This Version

Secure Shell (on page 123)

Virtual Media Scripting (on page 79)

iLO Shared Network Port (on page 125)

Command Line Interface (on page 130)

ProLiant BL p-Class Configuration (on page 31)

Telnet Simple Command Set (on page 117)

Updated Web interface screens:

Global Settings (on page 89)

Network Settings (on page 91)

New and updated RIBCL commands:

RIBCL RACK_INFO commands (on page 36)

MOD_GLOBAL_SETTINGS (on page 294)

MOD_NETWORK_SETTINGS (on page 289)

GET_EVENT_LOG (iLO Event Log)

INSERT_VIRTUAL_MEDIA (on page 325)

EJECT_VIRTUAL_MEDIA (on page 327)

16 User Guide Integrated Lights-Out

GET_VM_STATUS (on page 328)

SET_VM_STATUS (on page 329)

Usage Model

The common usage model for iLO is a client PC running a supported browser using DHCP and DNS protocols connected to one or more iLO devices. To use iLO, plug in the power of the host server and connect an Ethernet cable to the dedicated iLO management port of the server. You can then use your Web browser to connect to iLO over an SSL connection. When logged in, you can remotely control the server from your client desktop.

Graphical Remote Console (on page 52), Virtual Media (on page 64), Terminal Services Pass-through Option (on page 109), and Directory Services (on page 143) are advanced functions that must be enabled by licensing the optional iLO Advanced Pack.

Linux customers might prefer connecting to iLO using the SSH interface instead of a browser.

Network Connection Overview

There are three general network connection scenarios. iLO can be connected on:

A corporate network with both ports connected to the corporate network. In this configuration, the server has two network ports (one server NIC, and one iLO NIC) connected to a corporate network. This connection enables access to iLO from anywhere on the network. On a corporate network, however, network traffic can hinder iLO performance.

A coroporate network configuration reduces the amount of networking hardware and infrastructure required to support iLO because iLO uses existing DNS and DHCP servers and routers.

A dedicated management network with the iLO port on a separate network. A separate network improves performance and security, and provides redundant access to the server when a hardware failure occurs on the corporate network. In this configuration, iLO cannot be accessed directly from the corporate network.

Operational Overview

17

A separate network increases the security of the management network because you can physically control which workstations are connected to the network.

An iLO Shared Network Port using the server's NIC instead of the dedicated iLO management NIC for server management. This configuration simplifies the network and reduces total network cost. Fewer cables, hubs, and switches are needed because both regular and iLO network traffic comes through the system NIC.

The main disadvantage of using the iLO Shared Network Port for iLO server management is the lack of speed compared to the dedicated iLO management NIC. As a result, not all iLO management features are available through the iLO Shared Network Port configuration.

Supported Server Operating System Software

iLO is an independent microprocessor running an embedded operating system. The architecture ensures that the majority of iLO functionality is available, regardless of the host operating system.

Graceful host operating system shutdown, Insight Manager 7, and Systems Insight Manager integration require Health Drivers and Management Agents or remote console access.

iLO provides two interface drivers:

iLO Advanced Server Management Controller Driver (Health Driver)—This driver provides system management support, including monitoring of server components, event logging, and support for the Management Agents.

iLO Management Interface Driver—This driver enables system software and SNMP Insight Agents to communicate with the iLO.

These drivers and agents are available for the following network operating systems:

Microsoft®

Windows NT® 4.0 Server

Windows NT® 4.0, Enterprise Edition

18 User Guide Integrated Lights-Out

Windows® 2000 Server

Windows® 2000 Advanced Server

Windows® Server 2003

Linux

Red Hat Linux 7.2

Red Hat Linux 7.3

Red Hat Linux 8.0

Red Hat Enterprise Linux AS 2.1

Red Hat Enterprise Linux 3

SuSE Linux Enterprise Server 7.0

SuSE Linux Enterprise Server 9.0

UnitedLinux 1.0

Novell

NetWare 6

NetWare 6.5

Supported Browsers

Microsoft® Internet Explorer

Minimum—Microsoft® Internet Explorer 6 with Service Pack 1 or later for Windows® 2000 or Windows® XP. If using single-cursor mode in Remote Console, Java™ 1.3.1_02 or greater, JVM is required.

Recommended—Microsoft® Internet Explorer 6.0 or later and Java™ 1.4.X JVM for Windows® 2000 or Windows® XP. To download the recommended JVM for your system configuration, refer to the HP website (http://www.hp.com/servers/manage/jvml).

Linux

Netscape 7.10

Operational Overview

19

Mozilla 1.60

Mozilla 1.60 is not supported on United Linux 1.0. Please use Mozilla 1.70. Linux, Netscape, and Mozilla require Java™ 1.4.2 JVM. To download the recommended JVM for your system configuration, refer to the HP website (http://www.hp.com/servers/manage/jvml).

Certain browsers and operating system combinations might not work correctly depending on their implementations of the required browser technologies.

Linux Browser Configuration

iLO firmware supports Mozilla 1.46 and Netscape 7.10 to access iLO.

Linux-based browsers have the following limitations:

Only the KDE desktop is supported.

A known issue prevents the use of links in the pop-up tab menus when the browser window does not have focus. If a clickable item is behind the pop-up menu, the click event is handled as if you had clicked that item. Otherwise, the mouse click will have no effect.

The font configuration of the desktop and browser can affect the placement of pop-up tab menus. A fixed font of 12 points is required for proper placement. If the pop-up menus are not in their proper position, you will find it difficult to move the mouse from the tab to the pop-up menu before the menu can "pop down." In this situation, the user should select the desired tab and use the menu window to select the desired page. Alternatively, you can change the font size in the browser. Refer to "Configuring Linux Font Size (on page 19)" for information.

Configuring Linux Font Size

To change font size:

1.Open the KDE Control Center panel and set the fonts.

2.Start Mozilla or Netscape and configure the fonts using the Fonts—Control Center. Set the minimum font size to 12.

 

21

Configuring iLO

 

In This Section

 

iLO Configuration Options...........................................................................................................

21

Installing iLO Device Drivers ......................................................................................................

24

Enabling iLO Advanced Functionality.........................................................................................

28

ProLiant BL p-Class Configuration..............................................................................................

31

Integration with RILOE II Accessory Boards ..............................................................................

38

iLO Configuration Options

iLO comes preconfigured with default factory settings, including a default user account and password. If iLO is connected to a network running DNS or DHCP, you can use it immediately without changing any settings. For greater security and reliability, you can connect iLO to a separate dedicated management network.

Some advanced features require the operating system ("Supported Server

Operating System Software" on page 17) drivers be installed.

iLO offers several configuration options:

iLO RBSU (on page 22)

Browser-based setup (on page 23)

Remote scripted setup (on page 24) using CPQLOCFG

Local scripted deployment using CPQLODOS (on page 252)

Local on-line scripted setup using HPONCFG ("HPONCFG Online Configuration Utility" on page 261)

22 User Guide Integrated Lights-Out

iLO RBSU

HP recommends iLO RBSU to initially set up iLO and initially configure iLO network parameters for environments that do not use DHCP and DNS or WINS. RBSU provides the basic tools to configure iLO network settings and user accounts to get iLO onto the network.

iLO RBSU is designed to assist you with setting up iLO on a network. iLO is not intended for continued administration. RBSU is available every time the server is booted and can be run remotely using the iLO Remote Console. You can use RBSU to configure network parameters, directory settings, global settings, and user accounts.

iLO RBSU can be disabled in the Global Settings preferences. Disabling iLO RBSU prevents reconfiguration from the host unless the iLO Security Override Switch is set.

To run iLO RBSU:

1.Restart or power up the server.

2.Press the F8 key when prompted during POST. The iLO RBSU runs.

3.If prompted, enter a valid iLO user ID and password with the appropriate iLO privileges (Administer User Accounts>Configure iLO Settings). Default account information is located on the iLO Default Network Settings tag attached to the server containing the iLO management processor. If iLO has not been configured to present a login challenge to the RBSU. No prompt will appear.

4.Make and save any necessary changes to the iLO configuration.

5.Exit iLO RBSU.

HP recommends using DNS or DHCP with iLO to simplify installation. If DNS/DHCP cannot be used, use the following procedure to disable DNS and DHCP and configure the IP address and the subnet mask:

1.Restart or power up the server.

2.Press the F8 key when prompted during POST. The iLO RBSU runs.

Configuring iLO

23

3.Enter a valid iLO user ID and password with the appropriate iLO privileges (Administer User Accounts>Configure iLO Settings). Default account information is located on the iLO Default Network Settings tag.

4.Select Network>DNS/DHCP, press the Enter key, and then select DHCP Enable. Press the spacebar to turn off DHCP. Be sure that DHCP Enable is set to Off, and save the changes.

5.Select Network>NIC>TCP/IP, press the Enter key, and enter the appropriate information in the IP Address, Subnet Mask, and Gateway IP Address fields.

6.Save the changes.

7.Exit iLO RBSU. The changes take effect when you exit iLO RBSU.

Browser-Based Setup

Use the browser-based setup method if you can connect to iLO on the network using a browser. You can also use this method to reconfigure a previously configured iLO.

1.Access iLO from a remote network client using a supported Web browser, and provide the default DNS name, user name, and password. Default DNS name and account information is located on the iLO Network Settings tag attached to the server containing the iLO management processor.

When you successfully log onto iLO, you can change the default values of the network, user, and SNMP alerting settings through the Web browser interface.

2.Enter the activation key to enable iLO Advanced features.

If the iLO Advanced features are licensed, you can deploy your operating system using the Virtual Floppy Drive and install operating system drivers and Insight Manager agents on the remote host server using the graphical Remote Console.

For ProLiant BL p-Class servers, iLO Advanced functionality is already enabled and cannot be disabled.

24 User Guide Integrated Lights-Out

Scripted Setup

Scripts can initially configure an iLO system. The configuration scripts are text files written in a style of XML called RIBCL. You can use RIBCL scripts to configure iLO on the network, during initial deployment, or from an already deployed host. RIBCL is sent across the network in a script file. iLO scripting enables you to configure User Administration, Global Settings, Network Settings, SNMP/Insight Manager Settings, Upgrade iLO Firmware, Licensing, and ProLiant BL p-Class Rack Settings. The iLO management processor supports several scripting solutions for configuration and control of the iLO and the host server.

CPQLOCFG is a Windows® utility that sends RIBCL scripts to iLO over the network.

CPQLODOS ("Lights-Out DOS Utility" on page 249) is a DOS deployment utility (part of the SmartStart scripting toolkit) that runs on the host during SmartStart or RDP deployment.

Perl ("Perl Scripting" on page 255) is a scripting language that can be used from Linux clients to send RIBCL scripts to iLO over the network.

HPONCFG is a utility that runs on the host and passes RIBCL scripts to the local iLO. There are Windows® and Linux versions of this utility, which requires the HP iLO Management Interface Driver.

Scripting can be integrated with the SmartStart Scripting Toolkit. Scripting can also be launched with:

Windows® client

ProLiant Essentials Rapid Deployment Pack

Insight Manager 7

Systems Insight Manager

Installing iLO Device Drivers

The SmartStart Software Maintenance CD contains all of the necessary support for your server, or you can download all the necessary iLO support drivers from the HP website (http://www.hp.com/servers/lights-out).

Configuring iLO

25

To download the drivers:

1.Click the iLO graphic.

2.Select Software and Drivers.

The iLO Management Interface Driver allows system software like SNMP Insight Agents and Terminal Services pass-through service to communicate with iLO.

Microsoft Windows NT, Windows 2000, and Windows Server 2003 Driver Support

The device drivers that support the iLO are part of the PSP that is located on the HP website (http://www.hp.com/support) or on the SmartStart CD. Before you install the Windows® drivers, obtain the Windows® documentation and the latest Windows® Service Pack.

iLO Pre-requisite Files for Microsoft®

The CPQCIDRV.SYS file provides the iLO Management Interface Driver support.

The CPQASM2.SYS, SYSMGMT.SYS, SYSDOWN.SYS files provide the iLO Advanced Server Management Controller Driver support.

Installing or Updating the iLO Drivers for Microsoft®

The PSP for Microsoft® Windows® products includes an installer that analyzes system requirements and installs all drivers.

The PSP is available on the HP website (http://www.hp.com/support) or on the SmartStart CD.

NOTE: If you are updating the iLO drivers, be sure that the iLO is running the latest version of the iLO firmware. The latest version can be obtained as a Smart Component from the HP website (http://www.hp.com/servers/lights-out).

26 User Guide Integrated Lights-Out

To install the drivers in the PSP, download the PSP from the HP website (http://www.hp.com/support), run the SETUP.EXE file included in the download, and follow the installation instructions. For additional information about the PSP installation, read the text file included in the PSP download.

Novell NetWare Server Driver Support

The device drivers required to support iLO are part of the PSP that is located on the SmartStart CD and the HP website (http://www.hp.com/support).

iLO Pre-Requisite Files for NetWare

The CPQHLTH.NLM file provides the Health Driver for NetWare.

The CPQCI.NLM file provides the iLO Management Interface Driver support.

Installing or Updating iLO Drivers for NetWare

The PSP for Novell NetWare includes an installer that analyzes system requirements and installs all drivers. The PSP is available on the HP website (http://www.hp.com/support) and on the SmartStart CD.

When updating iLO drivers, be sure iLO is running the latest version of the iLO firmware. The latest version can be obtained as a Smart Component from the HP website (http://www.hp.com/servers/lights-out).

To install the drivers, download the PSP from the HP website (http://www.hp.com/support) to a NetWare server. After the PSP has been downloaded, follow the NetWare component installation instructions to complete the installation. For additional information about the PSP installation, read the text file included in the PSP download.

When using NetWare 6.X, a RAGE-XL video driver is provided by the operating system and should be used for best results.

Configuring iLO

27

Red Hat Linux and SuSE Linux Server Driver Support

The device drivers required to support iLO for Red Hat Linux and SuSE Linux are located on the SmartStart CD, Management CD, or on the HP website (http://www.hp.com/support).

iLO Pre-requisite Files for Red Hat and SuSE Linux Files

You can download the PSP files containing the iLO driver, the foundation agents, and health agents from the HP website (http://www.hp.com/support). The instructions on how to install or update the iLO driver are available on the website. The HP Management Agents for Linux are:

ASM package (hpasm) which combines the health driver, IML viewer, foundation agents, health agent, and standard equipment agent into one package.

RSM package (hprsm) which combines the RIB driver, rack daemon, RIB agent, and rack agent into one package.

Instaling or Updating iLO Linux and SuSE Drivers

If necessary, uninstall earlier agents. To uninstall earlier agents, execute the following:

rpm –e cpqci

rpm –e cpqriisd (for BL p-Class servers)

rpm –e cmanic

rpm –e cmastor

rpm –e cmasvr

rpm –e cmafdtn

rpm –e cpqhealth

To load the Health and iLO driver packages use the following commands :

rpm –ivh hpasm-d.vv.v-pp.Linux_version.i386.rpm

rpm –ivh hprsm-d.vv.v-pp.Linux_version.i386.rpm

28 User Guide Integrated Lights-Out

where: d is the Linux distribution and version and

vv.v-pp are version numbers.

For additional information, refer to the Software and Drivers website (http://www.hp.com/support).

To remove the Health and iLO drivers use the following commands:

rpm –e hprsm

rpm –e hpasm

For additional information, refer to the Software and Drivers website (http://www.hp.com/support).

Enabling iLO Advanced Functionality

The optional iLO Advanced Pack extends the standard Lights-Out functionality to include:

Graphical Remote Console (on page 52)

Virtual Media (on page 64) (including Virtual Floppy and Virtual CD)

Directory-based authentication and authorization ("Directory-Enabled Remote Management" on page 193)

Terminal Services pass-through option (on page 109)

Advanced functionality is enabled by licensing the optional iLO Advanced Pack. The iLO Advanced Pack contains an activation key that you must enter into iLO to enable advanced functionality. The advanced features can be evaluated using a 30-day evaluation key which you can download for free from the HP website (http://www.hp.com/servers/lights-out). For more information, refer to the "iLO Advanced Evaluation License (on page 29)" section.

The iLO Advanced Pack license key can be installed using RIBCL scripts or using a browser.

Configuring iLO

29

iLO Advanced Evaluation License

A free 30-day evaluation license is available for download on the HP website (http://h10018.www1.hp.com/wwsolutions/ilo/iloeval.html). The evaluation license will activate and access iLO Advanced features. Only one evaluation license can be installed per iLO. After the evaluation period, an iLO Advanced license is required to continue using the advanced features. iLO Advanced features automatically deactivate when the evaluation license key expires.

The evaluation license key can be installed using a browser or using RIBCL scripts.

iLO Advanced License Options

In addition to the standard single-server iLO Advanced, two other licensing options are available:

The Flexible Quantity License Kit allows customers to purchase a single software package, one copy of the documentation, and a single license key to activate the exact number of licenses requested.

The MLA is available for customers who want a single key for licenses of a value pack product that they plan to purchase incrementally over time.

For additional information, refer the HP website (http://h18004.www1.hp.com/products/servers/proliantessentials/valuepack/licen sing.html).

Activating iLO Advanced Features Using a Browser

1.Log on to iLO through a supported Web browser.

2.Select the Administration tab.

HP Integrated Lights-Out User Manual

30User Guide Integrated Lights-Out

3.Click Licensing to display the iLO Advanced license activation screen.

4.Enter the activation key in the space provided. The EULA confirmation appears. The EULA details are available on the HP website (http://www.hp.com/servers/lights-out) and with the Advanced Pack License kit.

5. Click OK.

The advanced features of iLO are now enabled.

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