HP Inkjet CP1160 User's Guide for Macintosh
user’s guide
hp color inkjet printer cp1160
user’s guide
hp color inkjet printer cp1160
table of contents
notices and acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
using the onscreen user’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
your hp color inkjet printer cp1160 . . . . . . . . . . . . . . . . . . . . . . . . 2
printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
infrared lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ink delivery system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
automatic paper-type sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
automatic two-sided printing module (duplexer) . . . . . . . . . . . . . . . 21
connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
using printer software with Mac OS 8.6, 9.X, and X Classic . . . . . . 29
using printer software with Mac OS X . . . . . . . . . . . . . . . . . . . . . 41
printing a document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
two-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
using the automatic paper-type sensor . . . . . . . . . . . . . . . . . . . . . 65
plain paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
index cards and other small media . . . . . . . . . . . . . . . . . . . . . . . 75
photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
infrared printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
replacement alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
maintaining ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
ink cartridge selection numbers . . . . . . . . . . . . . . . . . . . . . . . . . 102
replacing printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
cleaning printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
printhead selection numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
maintaining the printer body . . . . . . . . . . . . . . . . . . . . . . . . . . 111
using the hp inkjet utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
LCD panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
printer diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
diagnostic page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
printer is not printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
problems with printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
printer is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
two-sided printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
infrared printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
printer hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
hp services and support . . . . . . . . . . . . . . . . . . . . . . . 166
contacting hp services and support . . . . . . . . . . . . . . . . . . . . . . 167
hp printer and software limited warranty statement . . . . . . . . . . . 175
hp inkjet printhead and ink cartridge product warranty information 179
supplies and accessories. . . . . . . . . . . . . . . . . . . . . . . 181
supply and accessory part numbers . . . . . . . . . . . . . . . . . . . . . . 182
paper and media part numbers . . . . . . . . . . . . . . . . . . . . . . . . . 184
how to order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
automatic two-sided printing module specifications . . . . . . . . . . . 194
infrared printing specifications . . . . . . . . . . . . . . . . . . . . . . . . . 196
minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
environmental statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
notices and acknowledgments
hewlett-packard company notices
The information contained in this document is subject to change without
notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this
material including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or
use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material
is prohibited without prior written permission of Hewlett-Packard, except as
allowed under copyright laws.
acknowledgments
Mac, Macintosh, Mac OS, Mac OS X, AppleTalk, PowerBook, and iBook
are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Palm, Palm III, Palm V, and Palm VII are trademarks of Palm, Inc.
Copyright 2001 Hewlett-Packard Company
iv
terms and conventions
The following terms and word conventions are used in the onscreen User’s
Guide.
terms
The hp color inkjet printer cp1160 is referred to as hp cp1160, cp1160, or
printer.
symbols
The > symbol guides you through a series of software steps.
For example:
Click File > Print.
cautions and warnings
A Caution indicates possible damage to the printer or to other equipment. For
example:
Caution!
Touching these parts will result in clogs, ink failure, and bad electrical
connections.
A Warning indicates possible harm to yourself or to others.
For example:
Do not touch the printhead ink nozzles or copper contacts.
Warning!
Keep ink cartridges out of the reach of children.
v
icons
A Note icon indicates that additional information is provided. For example:
For best results use HP products.
vi
using the onscreen user’s guide
This onscreen User’s Guide is viewed through Adobe Acrobat Reader 4.0.
1. View Buttons: Click these buttons to change page views:
View the page in actual size
Fit the page in the window.
Fit the page width in the window.
2. Zoom: Use to zoom in on a page.
3. Bookmarks: Click a bookmark to view a topic.
4. Navigation Buttons: Click these buttons to navigate:
Go to the first page of the document.
Go back one page.
Go forward one page.
Go to the last page of the document.
Go to the previous view.
Go to the next view.
vii
getting started
•
your hp color inkjet printer cp1160
•
printer features
•
LCD panel
•
buttons and lights
•
infrared lens
•
paper tray
•
ink delivery system
•
•
•
matic paper-type sensor
auto
automatic two-sided printing module (duplexer)
connectivity
1
your hp color inkjet printer cp1160
Congratulations! You have purchased an hp color inkjet printer cp1160
which is equipped with features designed to make the printer easy to use and
the output look outstanding:
• Print speeds of up to 17 pages per minute for black text in draft mode
and 8 pages per minute in normal mode
• Automatic two-sided printing
• An LCD panel for monitoring the printer’s status
• An easy-access front door for replacing ink cartridges
• Greater flexibility in connectivity using a USB cable or an optional
LIO Ethernet module for easy network setup
• Better print quality using the Automatic Paper-Type Sensor
• Optional 250-sheet plain paper tray
HP printers are designed to help you get the best results for your printing
needs. Read about these and other features in the following sections.
During the initial start up of this printer, the ink is automatically filled into
the printer's ink distribution system. This operation typically takes nine
to ten minutes to complete. The user will notice movement of the printing
mechanism and may notice an odor during this operation. These are not
indications that the printer is malfunctioning. This operation occurs only
upon initial start up of the printer, and not during subsequent use or
startups.
2
printer features
The printer has several features designed to make it easy to use. To learn
about a feature, click the name of the feature below:
1. LCD panel
2. buttons and lights
3. infrared lens
4. paper tray
5. ink delivery system
6. automatic paper-type sensor
3
7. automatic two-sided printing module (duplexer)
8. connectivity
4
LCD panel
The LCD panel displays icons to show the printer’s status.
Each icon represents one of the following:
• An operating condition of the printer (such as an error)
• A physical part of the printer (such as the paper tray)
By combining these types of icons, the LCD panel shows the printer’s status.
5
operating condition icons
The LCD panel displays icons that show the printer’s operating condition.
The printer needs attention. Other icons on
the LCD panel flash when the alert icon
appears to indicate that attention is needed.
The printer is busy. It may be receiving data.
This icon represents a normal operating
condition.
The printer is printing a two-sided document.
The printer is printing a banner.
The printer has established an infrared link
with another device.
The printer has encountered a communication
problem either with a direct connection to an
individual computer or with a network.
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ink cartridges
The LCD panel displays one icon for each ink cartridge.
1. black ink cartridge
2. tri-color ink cartridge
When replacing ink cartridges and printheads, purchase ink
cartridges and printheads with selection no. 14.
For more information, see ink
cartridge selection numbers.
7
ink level gauge
The Ink Level Gauge shows you when one or both of the ink cartridges are
functioning properly, very low on ink, or out of ink.
Full.
Hall full.
Very low on ink. Last portion of ink level flashes. Replace
.
soon
Out of ink. Replace immediately.
expired ink
The LCD panel indicates when an ink cartridge will expire soon or is expired.
Will expire soon. Ink level may vary. Replace soon
E
xpired. Ink level may vary. Replace immediately.
For an explanation of ink expiration, see expired ink cartridges
.
To see instructions for replacing an ink cartridge, see replacing ink
cartridges.
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.
printheads
The printhead icons appear when a printhead needs to be replaced. The
printhead that needs to be replaced flashes.
For a description of the printheads, see printheads
1. cyan
2. black
3. magenta
4. yellow
.
When replacing ink cartridges and printheads, purchase ink
cartridges and printheads with selection no. 14.
For more information, see pr
inthead selection numbers.
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normal operation conditions
Under normal operating conditions, the LCD panel displays the printer and
the ink cartridge icons (ink levels may vary).
When the printer is receiving data, the hourglass icon appears (ink levels
may vary).
error messages
When the printer encounters an error, the alert icon appears and one or
more icons flash to indicate the source of the error. In the example below, the
top printer door has been left open for too long.
For more information on error messages, see LCD panel error messages
10
.
buttons and lights
The printer buttons let you turn the printer on and off, cancel a print job, or
resume printing. The lights give you visual cues about the status of the printer.
1. cancel button
2. resume button and light
3. power button and light
cancel button
Pressing this button cancels the current print job.
resume button and light
The Resume light flashes when an action is required such as loading paper
or clearing a paper jam. When the problem is solved, press the
button to continue printing.
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Resume
power button and light
The Power button turns the printer on and off. It may take a few seconds for
the printer to turn on after pressing the Power button. The green light next to
the Power button flashes when the printer is busy.
Caution!
the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause printer failure.
Always use the Power button on the front of the printer to turn
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infrared lens
The printer has a special Infrared (Ir) lens. The Infrared lens allows printing
from an infrared sending device such as a Palm device or PowerBook
computer.
For a full description of infrared printing, see infrared printing
.
13
paper tray
The printer comes with a 150-sheet capacity paper tray. The paper tray can
be removed from the printer.
1. paper tray top
2. put paper here for printing
Tthe printer can also use an optional 250-sheet plain paper tray.
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loading the paper tray
The paper tray holds paper or other media to be printed. The length and
width guides adjust to the size of the media being used.
For ease of loading, the paper tray top raises. Lower the top when printing.
1. paper width guide
2. paper length guide
3. paper tray top up
To load a specific media type, see printing.
15
output
The printer deposits printed pages on top of the paper tray.
Pull the paper tray extension out to prevent the paper from falling off the tray.
When the print job finishes, push the tray extension back into its storage slot.
1. printed pages are deposited here
2. paper tray extension
16
ink delivery system
The printer’s ink delivery system consists of these parts:
•Ink cartridges
• Printheads
• Print carriage
ink cartridges
Ink cartridges supply ink to the printer.
1. black ink cartridge
2. tri-color ink cartridge
For installation instructions, see replacing ink cartridges.
For storage instructions, see maintaining ink cartridges
17
.
printheads
The printer uses four printheads. The printheads apply ink to printable media.
1. cyan
2. black
3. magenta
4. yellow
For installation instructions, see replacing printheads.
Caution!
unless a printhead needs to be replaced. Opening the print carriage
needlessly can damage the printheads.
After installing printheads, do not open the print carriage
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print carriage
The print carriage is the main operating feature of the printer’s ink delivery
system. It holds the two ink cartridges and the four printheads.
1. ink cartridges
2. printheads
Caution!
replaced or you are asked to by an HP support agent. Opening the print
carriage needlessly can damage the printheads.
Do not open the print carriage unless a printhead needs to be
19
auto
The Automatic Paper-Type Sensor automatically determines the correct paper
type and adjusts the print settings for most paper or media placed in the
paper tray.
This feature, particularly when used with HP paper and media, provides
better printing results.
When the Automatic Paper-Type Sensor is engaged, the printer scans the first
page of a document with a blue optical sensor light to determine the best
paper type setting. Once determined, the page is printed.
To see instructions for using the Automatic Paper-Type Sensor, see using the
automatic paper-type sensor.
matic paper-type sensor
20
automatic two-sided printing module (duplexer)
The Automatic Two-Sided Printing Module (duplexer) is a special hardware
feature that enables the printer to automatically print on both sides of a page.
installing the duplexer
Turn the latch counter-clockwise on the printer’s Rear Access Door and
1.
remove the door.
Do not discard the Rear Access Door. In order to print, the duplexer or
the Rear Access Door must be attached to the printer.
21
Insert the duplexer in the back of the printer until both sides snap into
2.
place.
Do not press the buttons on either side of the duplexer when installing it
in the printer. Use these buttons only when removing the duplexer from
the printer.
If you encounter a problem using the duplexer, see two-sided printing
problems.
For Automatic Two-Sided Printing Module specifications, see automatic two-
sided printing module specifications.
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