Hp INKJET2600 User Manual

Download

hp business inkjet

2600/2600dn

user’s guide

hp business inkjet 2600 hp business inkjet 2600dn

user’s guide

permission is prohibited except as allowed under copyright laws. Edition 1, 12/2001

Warranty

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information.

HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Trademark Credits

Adobe®, Adobe® PostScript® 3™, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

AutoCAD™ is a U.S. trademark of Autodesk, Inc. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-

bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Microsoft®, MS-DOS®, MS Windows®, Windows®, and Windows NT® are U.S.

registered trademarks of Microsoft Corporation. *PANTONE® is Pantone, Inc.'s check-standard trademark for color. Pentium® is a U.S. registered trademark of Intel Corporation. TrueType™ is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of the Open Group.

ENWW

Getting started Setting up

Understanding printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Check the box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Install the printer trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Connect the power cord and turn on the printer. . . . . . . . . . . . .2-5

Install the HP Auto-Duplex Unit (optional) . . . . . . . . . . . . . . . .2-5

Set up the LCD control panel for your language (optional) . . . .2-6

Load paper and configure media types and sizes . . . . . . . . . . .2-6

Install the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Install the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Install the printer software and connect the interface cable . . .2-9 Enable the HP Auto-Duplex Unit

in the printer driver (optional) . . . . . . . . . . . . . . . . . . . . . .2-14

Using the printer with a Macintosh computer

Macintosh printing software components . . . . . . . . . . . . . . . . . . . . .3-1

Installing the printer software and connecting the interface cable . .3-2

Connecting the printer with a USB cable . . . . . . . . . . . . . . . . . .3-2

Connecting the printer with a network (Ethernet) cable . . . . . . .3-3

Enabling the HP Auto-Duplex Unit in the printer driver . . . . . . . . .3-5

Changing printer settings and printing documents . . . . . . . . . . . . . .3-5

Installing optional accessories

HP Auto-Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Installing an HP Jetdirect internal print server . . . . . . . . . . . . .4-1

Obtaining more information . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Additional printer memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Installing memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Checking memory installation . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

ENWW i

Using the LCD control panel

Understanding LCD control panel parts . . . . . . . . . . . . . . . . . . . . .5-1

Printing an LCD control panel menu map . . . . . . . . . . . . . . . . . . . .5-2

Changing LCD control panel menu settings . . . . . . . . . . . . . . . . . . .5-2

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

EIO Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7

Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . . . .5-9

I/O Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Common printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Using remote diagnostics tools

Using the HP Business Inkjet 2600 Series Toolbox . . . . . . . . . . . . .6-1

Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Using the embedded Web server. . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Gaining access to the embedded Web server. . . . . . . . . . . . . .6-3

Embedded Web server pages . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Selecting and using print media

Media and paper-handling specifications . . . . . . . . . . . . . . . . . . . . .7-1

Supported media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Supported media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Media handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Selecting and loading print media . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Tips for loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Configuring paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Loading the manual feed units. . . . . . . . . . . . . . . . . . . . . . . . . .7-9

Using the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Setting the default printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Changing printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Printing using the printer drivers . . . . . . . . . . . . . . . . . . . . . . .7-12

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

Printing on envelopes and cards . . . . . . . . . . . . . . . . . . . . . . .7-15

Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . .7-16

Printing on heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

Printing on custom-sized paper . . . . . . . . . . . . . . . . . . . . . . . .7-19

Printing on both sides of the page . . . . . . . . . . . . . . . . . . . . . . . . .7-20

Guidelines for printing on both sides of a page . . . . . . . . . . . .7-20

Layout options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-21

ii ENWW

Troubleshooting and maintaining

General troubleshooting tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Quick checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Printing a Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Printing a Diagnostic Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Solving advanced printer problems . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Problems with the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10

Color problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18

Paper-handling problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21

Solving media feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23

Incorrect media type or size . . . . . . . . . . . . . . . . . . . . . . . . .8-23

Media jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24

Replacing ink cartridges and printheads . . . . . . . . . . . . . . . . . . . .8-27

Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27

Printhead information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27

Cleaning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27

Aligning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-28

Ordering supplies and accessories

Available accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Parallel cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Networking accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Everyday paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Business communication paper. . . . . . . . . . . . . . . . . . . . . . . . .9-4

Presentation paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Design paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8

Contacting customer support and specifications

Contacting customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

Finding HP help on the Web . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4

Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . . . .10-10

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-12

Index

ENWW iii

iv ENWW

Getting started

Thank you for purchasing this printer. This guide provides information about the following topics:

! Setting up the printer ! Installing and using printer software ! Connecting and using the printer on a network ! Printing on different media types ! Installing optional access or ie s ! Solving problems with the printer

Also, the following resources provide more information about the printer:

! Setup Poster

The setup poster provides illustrated setup information. A printed

version of this document is provided with the printer. Also, an

electronic version is available as an Adobe® Acrobat® Portable

Document Format (PDF) file on the Starter CD.

! Reference Guide

The reference guide provides information about setting up the

printer. This guide is provided with the printer in a printed format.

! Printer Driver Online Help (Windows® only)

The online help provides information about using the printer driver.

! HP Jetdirect Print Server Administrator’s Guide

The guide provides information for configuring and troubleshooting

the HP Jetdirect print server used with this printer. It is available as

a PDF file on the Starter CD.

! Embedded Web Server

The embedded Web server provides configuration, status, and

diagnostic information about the printer. The embedded Web

server can be used from a standard Web browser or from the

Toolbox. For more information, see “Using the embedded Web

server.”

ENWW 1-1

hp instant support

The hp instant support is a web-based tool that provides self-help

troubleshooting tips and printer usage information. This e-service is

enabled by the embedded Web server within the printer.

! World Wide Web

The following HP websites have the latest printer software, product

information, and support information available for the printer.

• http://www.hp.com/support/businessinkjet2600

• http://www.hp.com

1-2 ENWW

Setting up

Understanding printer parts

1 Tray extension lock (It allows

a tray to be expanded to

accommodate larger media

sizes. Both tray 1 and tray 2

have tray extension locks.) 2 LCD control pan el

6 Front manual feed 7 Tray 2 base (holds tray 2 and

supports the printer)

8 Tray 1 9 Output tray

3 Top cover 4 Printhead cover 5 Ink cartridge cover

ENWW 2-1

10 Paper guide 11 Tray 2 12 Tray 2 cover

1 Printhead access latch (It

provides access for installing

or removing printheads from

their color-coded sockets. To

lift this latch, you must turn on

the printer and install the ink

cartridges first.)

2 Ink cartridge cover 3 Printhead cover

4 Ink ca rtr i dges 5 Hook (connects to the

carriage lock and must be engaged for the printer to operate)

6 Carriage lock (secures the

printhead access latch)

7 Printheads

2-2 ENWW

1 Parall el por t 2 Universal serial bus (USB) port 3 HP PCL 5C/PS3 Card 4 EIO slot (This slot allows an

HP Jetdirect print server to be

installed. By default,

HP Business Inkjet 2600dn

includes a print server in this

6 Auto-duplex unit release

buttons

7 Rear manual feed (It must be

removed to install the optional auto-duplex unit.)

8 Rear manual feed release

buttons

9 Power input

slot.) 5 HP Auto-Duplex Unit (optional)

(included with the HP Business

Inkjet 2600dn)

ENWW 2-3

Setting up the printer

To set up the printer, complete the following steps.

Note For illustrated setup information, see the setup poster.

Step 1: Check the box contents

Unpack the printer and remove the packing tape and shipping foam.

Step 2: Install the printer trays

Install tray 2

1 Position the tray 2 base in the location where you want to place the

printer. The printer is designed to rest directly on top of the base.

2 Lift the printer and align it with the tray 2 base. 3 Set the printer on top of the tray 2 base. 4 Place the tray 2 cover on the end of the tray. 5 Align tray 2 with the opening in the tray 2 base, and then slide the

tray into the base until it snaps into place.

Install the output tray

1 Align the output tray with the slot above the tray 1 opening. 2 Slide the output tray firmly into the printer until it snaps into place.

Install tray 1

Slide tra y 1 i nto th e pr int er be low th e out put tra y un til i t sn aps i nto pl ace.

2-4 ENWW

Step 3: Connect the power cord and turn on the printer

1 Connect the power cord to the printer and an alternating current

(ac) power outlet. 2 Locate the power button on the LCD control panel and turn on the

printer.

WARNING! To prevent electric shock, connect the power cord only to a grounded

outlet. Only use the power cord included with the printer.

Step 4: Install the HP Auto-Duplex Unit (optional)

The printer can automatically print on both sides of paper with an optional printing accessory called the HP Auto-Duplex Unit.

The auto-duplex unit is included with HP Business Inkjet 2600dn, but it can be purchased separately for the HP Business Inkjet 2600. If your printer includes an auto-duplex unit, complete this step.

Note When the auto-duplex unit is installed, the rear manual feed is

unavailable. Duplexing might require additional memory. For more information, see

“Additional printer memory.”

1 While pushing the rear manual feed release buttons, slide the rear

manual feed out of the printer.

2 Slide the auto-duplex unit into the printer.

Note After you have performed “Step 9: Install the printer software and connect

the interface cable,” configure the auto-duplex unit in the printer driver. For more information, see “Step 10: Enable the HP Auto-Duplex Unit in the printer driver (optional).”

ENWW 2-5

Step 5: Set up the LCD control panel for your language (optional)

If necessary, attach the LCD control panel overlay for your preferred language, and configure the printer to display messages and print configuration pages in your preferred language.

Note When the printer is turned on for the first time, you have the option to set

the language to display messages in different languages.

To configure the LCD control panel language

1 Ensure that the printer is turned off. 2 Press and hold V

printer.

3 Press V 4 Press S

ALUE to scroll through the language list. ELECT to confirm the language selection.

ALUE on the LCD control panel and turn on the

Step 6: Load paper and configure media types and sizes

By default, tray 1 is designed to support letter and A4 media, and tray 2 is designed to support larger media sizes. However, you can load any supported size or type of media in either tray.

To use your printer most effectively, decide which types and sizes of media you want to use in the paper trays, and then configure this information in the LCD control panel.

For more information about configuring paper trays, as well as a summary of media you can use with the printer, see “Selecting and using print media.”

To load paper in the paper trays

1 Grasp the handle under the front of the tray, and then pull the tray

out of the printer. If you are loading tray 2, remove the tray 2 cover. 2 Pinch and slide the paper length guide and paper width guide to

their outermost positions.

2-6 ENWW

3 For paper larger than legal size, follow these steps to extend the

tray:

a Locate the tray extension lock on the front left of the tray.

b Slide it to the left, and then release it.

c Pull the tray out lengthwise until it clicks into place. This extends

the tray to support media up to Super B (13 x 19 inches) size.

Note To retract the tray after extending it, slide the tray extension lock once,

and push the tray inward until it clicks.

4 Place up to 150 sheets of paper or 80 transparencies (up to 15 mm,

or 0.58 inch, stacked) into tray 1 or up to 250 sheets of paper (up to

25 mm, or 0.98 inch, stacked) into tray 2. Make sure the print-side

of the media is facing down, and do not overload the tray. 5 Pinch and slide the paper length guide and paper width guide until

they fit snugly against the media. 6 If you have loaded tray 2, replace the tray 2 cover.

Align the tray with the opening in the printer and slide it back into

place. 7 In the LCD control panel, set the type and size of paper loaded in

each tray.

a Press M

b Press I

desired paper size appears, and then press S

c Press I

desired paper type appears, and then press S

ENWW 2-7

ENU until PAPER HANDLING MENU appears.

TEM until TRAY 1 SIZE appe ars, pres s VALUE until the

ELECT.

TEM until TRAY 1 TYPE appe ars, pres s VALUE until the

ELECT.

d Repeat steps b through c to set the paper size and type for

tray 2.

e Press R

Note If you do not set all of the tray size and type settings, the printer prompts

you to set the remaining options when you print a document.

ESUME to exit the menu.

Step 7: Install the ink cartridges

Note Install the ink cartridges before you install the printheads.

1 Lift the ink cartridge cover. 2 Remove each ink cartridge from its package. 3 Align the colored arrows, and then insert each ink cartridge into its

color-coded socket.

4 Press firmly on the cartridges to ensure proper contact.

Step 8: Install the printheads

CAUTION Turn on the printer to install the printhead.

Do not attempt to force open the printhead access latch.

1 If the printer is not already on, turn it on. 2 Lift the printhead cover. 3 Open the printhead access latch by lifting it from the rear (1) and

then pulling it forward and down to release the hook from the

carriage lock (2).

2-8 ENWW

4 Lift and push the printhead access latch toward the back of the

printer (3).

5 Remove each printhead from its package. 6 Remove the protective tape from each printhead. 7 Insert each printhead into its color-coded socket.

Note The color positioning of the printheads does not correspond to the color

positioning of the ink cartridges.

8 Press firmly on each printhead to ensure proper contact after

installation. 9 Lift the latch so that the hook catches the carriage lock, and then

push the latch towards the back of the printer. You might have to

apply some pressure to close the printhead access latch.

10 Close the printhead cover and the ink cartridge cover. 11 Wait while the printer initializes the printheads. This can take a few

minutes. When initialization is complete, an alignment page prints.

If no alignment page prints, check to make sure there is media in

the trays.

Step 9: Install the printer software and connect the interface cable

You can install the printing software for local printing or network printing. For local printing, you can connect the printer using a USB cable or a parallel cable.

Note Do not connect the printer using both the USB cable and a parallel cable.

For more information about using USB or parallel interface connections with your computer, see the documentation available for the computer.

Printing software components

The printing software includes the following components:

! Printer drivers

The following printer drivers can be used with the printer:

•PCL 5C

•Postscript

• ADI (to support AutoCAD™ releases 13 and 14)

ENWW 2-9

HP Business Inkjet 2600 Series Toolbox

The HP Business Inkjet 2600 Series Toolbox provides printer status

and troubleshooting information.

! Screen fonts

Screen fonts (also called “printer matching fonts”) are fonts used by

the computer that correspond to the fonts in the printer.

Adobe PostScript® 3™ screen fonts are also included.

! Customization Utility

This utility lets you copy the selected installation options in the

printer software onto floppy disks, to a hard drive, or a network

drive.

Note Printer installation software for UNIX® (HP-UX, Sun Solaris) networks

is available for download at http://www.hp.com/support/net_printing

For information about using the IBM PostScript 3 emulation printer driver for IBM OS/2, see http://www.hp.com/support/businessinkjet2600

For information about installing the printer software for AutoCAD, see the Installation and Use Guide for the Autodesk ADI printer driver. This guide is located in the Docs\<language> folder on the Starter CD (where <language> is your preferred language).

If you are using Windows NT® 4.0, Windows 2000, or Windows XP, you must have administrator privileges to install a printer driver.

For Macintosh instructions, see “Using the printer with a Macintosh computer.”

Connecting the printer using a USB cable

Use a USB cable to connect the printer to the computer if the computer has a USB port and is running Windows 98, Windows Millennium Edition (Me), Windows 2000, or Windows XP.

If your computer does not meet these specifications, connect the printer to your computer using a parallel cable.

In most cases, after you install the printer software and connect a printer to the computer, you can install additional printers with USB cables without reinstalling the printing software.

Note It is recommended that you install the software before you connect the

printer to the computer. Do not connect the USB cable until you are prompted by the computer.

2-10 ENWW

Software-first installation

1 Start Windows and make sure no other Windows applications are

running. 2 Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CD-

ROM drive followed by :\SETUP (for example, type D:\SETUP).

3 Click Install Printer Driver from the CD menu. 4 Choose your language, and then click OK. 5 Follow the instr uc tio ns on the screen . 6 Click Connected to this computer, and then click Next. 7 Click USB, and then click Next.

Note When connecting the printer using a USB cable, you can install either

the PCL 5C or the Postscript printer driver at any one time.

8 Follow the instructions on the screen to complete the installation. 9 Connect the USB cable to the computer and the printer. The Found

New Hardware wizard appears on the computer screen and the

printer icon is created in the Printers folder.

Hardware-first installat ion

If you have connected the USB cable to the ports on the computer and the printer before installing the printer software, the Found New Hardware wizard appears on the computer screen.

1 Click Next in the Found New Hardware wizard. 2 Click Search for the best driver for your device

(Recommended), and then click Next. 3 Insert the Starter CD into the CD-ROM drive.

If the CD menu appears, click Exit twice to close the CD menu.

ENWW 2-11

4 Select Specify a location, click Browse to locate the installation

files for the operating system the computer is using, and then click

OK.

• For Windows 98 and Windows Millennium Edition, use DRIVERS\<PRINTER DRIVER>\WIN9X_ME\<LANGUAGE>. For example, DRIVERS\PCL5\WIN9X_ME\ENGLISH contains the installation files for the English version of the PCL 5C printer driver.

• For Windows 2000 and Windows XP, use DRIVERS\<PRINTER DRIVER>\WIN2K\<LANGUAGE>. For example, DRIVERS\PCL5\WIN2K\ENGLISH contains the installation files for the English version of the PCL 5C printer driver.

5 Click Next, and then follow the instructions on the screen. 6 Click Next, and then click Finish. 7 If you are using Windows 98 or Windows Millennium Edition,

complete steps 3 through 6 again to finish the installation.

Connecting the printer using a parallel cable

Use a parallel cable to connect the printer to the computer if the computer has a parallel port and is running Windows 95, Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000, or Windows XP.

1 Start Windows and make sure no other Windows applications are

running.

2 Insert the Starter CD into your CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CDROM drive followed by :\SETUP (for example, type D:\SETUP).

3 Click Install Printer Driver from the CD menu. 4 Choose your language, and then click OK. 5 Follow the instr uc tio ns on the screen . 6 Click Connected to this computer, and then click Next.

2-12 ENWW

7 Click Parallel.

Note If the Express Install using HP recommended defaults check box is

selected, the installation program uses default options. If you want to specify the installation options, clear this check box.

8 Follow the instructions on the screen to complete the installation. 9 Connect the parallel cable to the computer and the printer.

Connecting the printer using a network connection

Note When setting up the printer using a network connection, connect the

printer to the network first, and then install the software.

1 Install the HP Jetdirect print server in the printer. The print server

must be installed before you install the printer software. For more information about installing the HP Jetdirect print server, see “Installing optional accessories.”

Note The HP Jetdirect print server is pre-installed in the HP Business Inkjet

2600dn printers.

2 Connect the network cable between the HP Jetdirect print server

and a network port.

3 Start Windows and make sure no other Windows applications are

running.

4 Insert the Starter CD into your CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CDROM drive followed by :\SETUP (for example, type D:\SETUP).

5 Click Install Printer Driver from the CD menu. 6 Choose your language, and then click OK. 7 Follow the instr uc tio ns on the screen . 8 Click Connected to the network, and then click Next. 9 Click Basic Server or Peer-to-Peer Network Setup, and then click

Next.

10 Follow the instructions on the screen to complete the installation.

ENWW 2-13

Step 10: Enable the HP Auto-Duplex Unit in the printer driver (optional )

If you have installed an HP Auto-Duplex Unit, you must enable it in the printer driver.

Note For Macintosh instructions, see “Using the printer with a Macintosh

computer.”

If you are using operating systems other than Windows or the Mac OS, you might need to enable the auto-duplex unit from the LCD control panel’s Printing Menu. For more information, see “Printing Menu.”

To enable the auto-duplex unit in Windows

1 Click Start, point to Settings, and then click Printers (Windows 95,

Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000).

-Or-

Click Start, and then click Printers and Faxes (Windows XP).

2 Right-click the icon for the desired printer driver, and then click

Properties.

• PCL 5C: On the Configure tab, select the Duplexing Unit check box, and then click OK.

• PS: On the Device Options tab, clic k Duplexing Unit (for 2- sided printing), choose Installed from the drop-down menu, and then click OK.

2-14 ENWW

Using the printer with a

Macintosh computer

Macintosh printing software components

The printing software includes the following components:

! PostScript® Printer Description files (PPDs) (Mac OS 8.6 to

Mac OS 9 .1)

PPDs, in combination with the Apple LaserWriter 8 printer driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the Starter CD. Use the Apple LaserWriter 8 printer driver that comes with the computer.

! Printing Dialog Extensions (PDEs) (Mac OS X)

PDEs are code plug-ins that provide access to printer features, such as number of copies, print on both sides, and quality settings. An installa tion progr am for the PD Es and other softwa re is pr ovid ed on the Starter CD.

! HP LaserJet Utility

The HP LaserJet Utility allows control of features that are not available in the driver. Use the illustrated screens to select printer features and complete tasks with the printer, such as the following:

• download files, view fonts, and change many of the printer settings

• check the levels of printer ink supplies

• configure and set the printer for Internet Protocol (IP) or AppleTalk printing

Note The HP LaserJet Utility is not supported for the Korean, Japanese,

Simplified Chinese, and Traditional Chinese languages.

ENWW 3-1

Installing the printer software and connecting the interface cable

Use a USB cable or a network (Ethernet) cable to connect the printer to the computer.

Connecting the printer with a USB cable

Note When setting up the printer using a USB cable, install the software first,

and then connect the printer to the computer.

1 Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically. If the CD menu does not run automatically, double-click the CD icon

on the desktop, and then double-click the ClassicInstaller icon (if you are using Mac OS 8.6 to Mac OS 9.1) or the CarbonInstaller icon (if you are using Mac OS X). This icon is located in the Installer:<language> folder of the Starter CD (where <language> is your language preference).

2 Follow the instr uc tio ns on the screen . 3 Connect the cable between the ports on the computer and the

printer.

4 If you are using Mac OS 8.6 to Mac OS 9.1, complete steps 5

through 9.

-Or-

If you are using Mac OS X, complete steps 10 through 13.

Mac OS 8.6 to Mac OS 9.1

5 Open the Desktop Printer Utility:

• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click the Desktop Printer Utility icon in the Apple Extras: Apple LaserWriter Software folder.

• Mac OS 9.1: On the hard drive, double-click the Desktop Printer Utility icon in the Applications (Mac OS 9): Utilities folder.

6 Select LaserWriter8 from the pop-up menu, select Printer (USB)

from the list, and then click OK.

3-2 ENWW

7 In the PostScript Printer Description (PPD) File section of the

window that appears, click Auto Setup.

8 Make sure HP Business Inkjet 2600 is selected and click Select. 9 Click Create. The printer icon appears on the desktop.

Mac OS X

10 Open the Print Center (located in the Dock at the bottom of the

screen), and then click Add Printer. 11 From the pop-up menu, select USB. 12 If necessary, select the Zone. 13 Select HP Business Inkjet 2600 from the list, and then click Add.

A blue dot appears beside the printer name, indicating that this

printer is now the default printer.

Connecting the printer with a network (Ethernet) cable

When connecting the printer to a network, make sure the HP Jetdirect print server is installed in the printer before you install the printer software. For more information about using the HP Jetdirect print server, see “Installing optional accessories.”

1 Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, double-click the CD icon

on the desktop, and then double-click the ClassicInstaller icon (if

you are using Mac OS 8.6 to Mac OS 9.1) or the CarbonInstaller

icon (if you are using Mac OS X). This icon is located in the

Installer:<language> folder of the Starter CD (where <language> is

your language preference).

2 Follow the instr uc tio ns on the screen . 3 Connect the cable between the ports on the computer and the

printer. 4 If you are using Mac OS 8.6 to Mac OS 9.1, complete steps 5

through 9.

-Or-

If you are using Mac OS X, complete steps 10 through 13.

ENWW 3-3

Mac OS 8.6 to Mac OS 9. 1

5 Open the Desktop Printer Utility:

• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click the Desktop Printer Utility icon in the Apple Extras: Apple LaserWriter Software folder.

• Mac OS 9.1: On the hard drive, double-click the Desktop Printer Utility icon in the Applications (Mac OS 9): Utilities folder.

6 Select LaserWriter8 from the pop-up menu, select Printer

(AppleTalk) from the list, and then click OK.

7 In the PostScript Printer Description (PPD) File section of the

window that appears, click Auto Setup. 8 Make sure HP Business Inkjet 2600 is selected and click Select. 9 Click Create. The printer icon appears on the desktop.

Mac OS X

10 Open the Print Center (located in the Dock at the bottom of the

screen), and then click Add Printer. 11 If you are using an AppleTalk network, select AppleTalk from the

pop-up menu.

-Or-

If you are u si n g an LP R ne tw o rk, se l ec t L PR Printer using IP from

the pop-up menu, and then type the IP address for the printer.

12 If necessary, select the Zone. 13 Select HP Business Inkjet 2600 from the list, and then click Add.

A blue dot appears beside the printer name, indicating that this

printer is now the default printer.

3-4 ENWW

Enabling the HP Auto-Duplex Unit in the printer driver

If you have installed an HP Auto-Duplex Unit and you are using Mac OS 8.6 to Mac OS 9.1, you must enable it in the printer driver before you can use it with the printer.

Note Mac OS X automatically enables the auto-duplex unit in the printer driver

when you install the printer software.

To enable the auto-duplex unit

1 Click the printer’s desktop printer icon. 2 From the Printing menu, click Change Setup. 3 From the Change pop-up menu, select Duplex Unit (for 2-sided

printing). 4 From the To pop-up menu, select Installed. 5 Click OK.

Changing printer settings and printing documents

In the Mac OS, you can configure printer settings at the LCD control panel or from the Page Setup and Print dialog boxes in the Mac OS. Settings configured in the Mac OS override settings configured in the LCD control panel.

You can also select the default printer. The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often.

For more information about using the Mac OS to configure printer settings, see the Mac Help on your computer. For information about using the LCD control panel, see “Using the LCD control panel” in this guide.

ENWW 3-5

To set the default printer

Mac OS 8.6 to Mac OS 9.1

1 Click the desktop printer icon for the printer you want to be the

default printer.

2 From the Printing menu, click Set Default Printer. A dark

outline appears around the printer’s desktop printer icon.

Mac OS X

1 Open the Print Center, select the printer you want to be the

default printer from the Printers List. For information about opening the Print Center, see the Mac Help on your computer.

2 From the Printers menu, click Make Default. A blue dot appears

next to the printer’s name in the Printers List.

To change page setup settings

1 Open the document you want to print. 2 On the File men u , clic k Page Setup. 3 Select the printer for which you want to format the document from

the Format for pop-up menu, and then change the desired settings

(such as selecting the type of media and setting custom page

sizes). 4 Select the media size on which you want to print from the Paper

pop-up menu (Mac OS 8.6 to Mac OS 9.1) or the Paper Size pop-

up menu (Mac OS X). 5 Click OK.

3-6 ENWW

To change print settings

1 Open the document you want to print. 2 On the File men u , clic k Print. 3 Select the location of the media or the type of media on which you

want to print:

• Mac OS 8.6 to Mac OS 9.1: Click All pages from, and then select the media source or the media type from the pop-up menu.

• Mac OS X: Select Paper Feed from the pop-up menu, click All pages from, and then select the media source or the media type from the pop-up menu.

4 Change the desired settings (such as selecting a source for the

print job and choosing print quality modes)

5 Click Print.

ENWW 3-7

3-8 ENWW

Installing optional

accessories

The following printer accessories are available for the printer.

! HP Auto-Duplex Unit ! HP Jetdirect print server ! Additional printer memory

For information about ordering accessories, see “Ordering supplies and accessories.”

HP Auto-Duplex Unit

The printer can automatically print on both sides of paper with an optional printing accessory called the HP Auto-Duplex Unit. The autoduplex unit is included with HP Business Inkjet 2600dn, but it can be purchased separately for HP Business Inkjet 2600.

For information about installing an auto-duplex unit, see “Step 4: Install the HP Auto-Duplex Unit (optional)” in the “Setting up” chapter. For information about using an auto-duplex unit, see “Printing on both sides of the page” in the “Selecting and using print media” chapter.

HP Jetdirect print server

Your printer can be shared in a network environment by connecting it directly to the network with an HP Jetdirect external or internal print server.

Installing an HP Jetdirect internal print se rver

An HP Jetdirect print server provides better performance than printing through a computer, as well as flexibility in preparing a location for the printer. Also, the HP Jetdirect print server can be used in both clientserver and peer-to-peer network configurations.

ENWW 4-1

Note HP Business Inkjet 2600dn comes with an HP Jetdirect 615n (EIO)

internal print server installed. It is recommended that the printer be shared on a network through the print server.

If you own the HP Business Inkjet 2600dn, skip step 1.

If you own an HP Business Inkjet 2600, you can purchase an HP Jetdirect internal print server for it. For the list of HP Jetdirect print servers, see “Networking accessories.”

Step 1: Install the HP Jetdirect EIO print server

CAUTION The HP Jetdirect print server contains electronic components that can

be damaged by static electricity. To prevent buildup of static electricity, maintain frequent contact with any bare sheet metal surface on the printer. If possible, wear a grounding wrist strap (or similar device). Handle the print server carefully at all times. Avoid touching electronic components or circuit paths.

1 Turn off the printer and unplug the power cord. 2 Unscrew and remove the metal plate on the back of the printer. 3 Insert the print server. Align the print server with the guide rails in

the printer.

4 Press the print server into the slot until it is firmly seated. 5 Tighten each thumbscrew a little at a time, alternating between

each side until both screws are secure.

6 Connect the network cable to the print server.

4-2 ENWW

Step 2: Verify that the pri nter works

1 Connect the power cord and turn on the printer. 2 Press M

ENU on the LCD control panel repeatedly until

INFORMATION appears.

3 Press I 4 Press S

Note Because you have installed an HP Jetdirect print server, two

configuration pages print. The HP Jetdirect Configuration Page contains setup information (for example, LAN HW ADDRESS) that might be needed for the next step.

TEM repeatedly until PRINT CONFIGURATION PAGE appears.

ELECT to print the configuration page.

Step 3: Install the printer software

Install the PCL 5C or Postscript printer driver from the Starter CD. For more information, see “Install the printer software and connect the interface cable.”

Note For more information about setting up and using the HP Jetdirect print

server, see its guide on the Starter CD.

ENWW 4-3

Obtaining more information

If you encounter any problems or difficulty printing over a network, see the following sources.

Document Description

HP Jetdirect Print Server Administrator's Guide

Documentation for t he operating system and network operating system

This guide, included on the Starter CD, pro vides detailed information about setting up and using your HP Jetdirect EIO print server. It also provides information about the following:

! HP Software Solutions for HP Jetdirect print

servers:

! HP Web JetAdmin, a Web-based tool

for managin g network peripherals

! HP IP/IPX Printer Gateway for NDPS ! HP LaserJet Utility to set up printers on

AppleTalk networks

! TCP/IP Configurations ! Using LPD (Line Printer Daemon) services

on the HP Jetdirect print server

! FTP Printing ! Troubleshooting and configuration page

messages

! Embedded Web server to access

configuration and management pages for the print server and device

This documentation came wit h your com puter or your network operating system. It describes basic network printing common to all network printers.

For more information about HP Web JetAdmin and other HP network printing software, visit the website www.hp.com/support/net_printing

4-4 ENWW

Additional printer memory

If you often print complex graphics or Postscript documents or if you print with the optional auto-duplex unit, you might want to add more memory to the printer.

Note Adding memory to the printer will allow it to process more complex

Postscript and PCL 5C jobs, but it may not necessarily increase processing speed.

To find out how much memory is installed in the printer, print a configuration page. See “Printing a Configuration Page.”

Installing memory

The printer is shipped with 48 MB of memory. The printer has one dual inline memory module (DIMM) slot for upgrading with more printer memory. DIMMs are available in 64 and 128 MB, for a maximum of 176 MB. This additional memory is available for purchase as an accessory. For more information, see “Ordering supplies and accessories.”

To install memory

CAUTION DIMMs contain electronic components that can be damaged by static

electricity. To prevent buildup of static electricity, maintain frequent contact with any bare sheet metal surface on the printer. If possible, wear a grounding wrist strap (or similar device). Handle DIMMs carefully at all times. Avoid touching electronic components or circuit paths.

1 If you have not already done so, print a Configuration Page to find

out how much memory is installed in the printer before adding more memory. See “Printing a Configuration Page.”

2 Turn off the printer. 3 Unplug the power cord and disconnect any cables.

ENWW 4-5

4 Remove the HP PCL 5C/PS3 Card from the back of the printer by

loosening the two thumbscrews.

5 Remove the DIMM from the antistatic package, and then align the

DIMM with the DIMM slot on the HP PCL 5C/PS3 Card.

6 Insert the DIMM at an angle into the slot (1) and press it down until

it snaps into the slot (2). (To remove a DIMM, the locks on the DIMM slot must be released by pushing them outwards.)

7 Replace the card and fasten the thumbscrews. 8 Reattach any cables and the power cord, and then turn on the

printer.

4-6 ENWW

Checking memory installation

Follow this procedure to verify that DIMMs are installed correctly.

To check memory installation

1 Check that READY appears on the LCD control panel when the

printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. For information about printer messages, see “Common printer messages.”

2 Print a new configuration page. See “Printing a Configuration

Page.”

3 Check the memory section on the configuration page and compare

it to the configuration page printed before the DIMM installation. If the amount of memory has not increased, one of the following problems might have occurred:

• The DIMM might not be installed correctly. Repeat the installation procedure.

• The DIMM might be defective. Try a new DIMM.

ENWW 4-7

4-8 ENWW

Using the LCD control

panel

The LCD control panel allows you to configure printer settings, view printer status and common printer messages, and diagnose printer problems. Additional menu items can appear in the LCD control panel, depending on the hardware modules installed in the printer.

Understanding LCD control panel parts

1 2

3 4

1 LCD display: Shows status

messages and the remaining ink levels in the ink cartridges.

2 R

ESUME: Continues a print job

that is waiting.

3 C

ANCEL: Cancels the current

print job. The time it takes to cancel depends on the size of the print job. Press this button only once to cancel a queued print job.

4 Indicator light: Lights up when

the printer is online (green). Blinks when the printer is printing (green) and when the printer needs user

6 7

8 9

intervention or is in a nonrecoverable erro r state (amber).

5 Power button: Turns the

printer OFF and ON.

6 M

ENU: Cycles through the

LCD control panel menus.

7 I

TEM: Cycles through the

selected menu's items.

8 V

ALUE: Cycles through the

selected menu item's values.

9 S

ELECT: Selects the value that

is currently shown on the display.

ENWW 5-1

Printing an LCD control panel menu map

You can print a menu map from the LCD control panel.

To print an LCD control panel menu map

1 Press MENU on the LCD control panel until INFORMATION MENU

appears.

2 Press I 3 Press S

TEM until PRINT MENU MAP appears.

ELECT to print the menu map.

Changing LCD contro l panel menu settings

Settings in the printer driver and software application override LCD control panel settings. (Software application settings override printer driver settings.)

If you canno t ga in a cces s to a me nu o r ite m, it is eith er not an op tio n for the printer, or you have not enabled the associated higher-level option.

To change an LCD control panel setting

1 Press MENU on the LCD control panel repeatedly until the desired

menu appears.

2 Press I 3 Press V 4 Press S

the selection in the display, indicating that it is now the default.

5 Press R

TEM repeatedly until the desired item appears.

ALUE repeatedly until the desired setting appears. ELECT to save the selection. An asterisk (*) appears next to

ESUME to exit the menu.

5-2 ENWW

Information Menu

This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press S

Message Value Description

ELECT.

PRINT MENU MAP

PRINT CONFIGURATION

PRINT PCL FONT LIST

PRINT PS FONT LIST

PRINT DEMO

PRINT IMAGE DIAGNOSTICS

PRINT SERVICE INFO

PRINT EXTENDED SERVICE INFO

not applicable (N.A.)

N.A. Prints a single reference page describing

N.A. Prints the internal PCL 5C fonts.

N.A. Prints the internal Postscript fonts.

N.A. Prints a sample page. It might take a few

N.A. Prints patterns that help users or service

N.A. Prints service information, such as printer

N.A. Prints the nonvolatile memory (NVM)

Prints a single page map of the menu structure of the printer.

current configuration set tin gs (firm ware version, model, accessories instal led, fonts installed, I/O support, cartridge and printhead information). If an HP Jetdirect print server is installed, two pages will be printed.

minutes to print.

technicians diagnose printhead health and alignment problems.

identification, printer status, and ink supplies status. This information can be used by service technicians to diagnose problems with the printer.

content of the printer.

ENWW 5-3

Message Value Description

SHOW EVENT LOG

TEST PAPER

N.A. Shows, on the L CD co ntrol pa nel, th e last

PATH 1

TEST PAPER

PATH 2

TEST DUPLEX

PATH 1

TEST DUPLEX

PATH 2

Paper Handling Menu

five error events logge d in t he NV M of t he printer.

to 300 Tests the tray 1 paper feed mechanism.

The value selected indicates the number of pages that the printer uses for the paper path test. Default =

to 300 Tests the tray 2 paper feed mechanism.

The value selected indicates the number of pages that the printer uses for the paper path test. Default =

to 300 Tests the tray 1 duplex paper feed

mechanism. The value selected indicates the number of pages tha t th e pri nte r us es for the paper path test. Default =

to 300 Tests the tray 2 duplex paper feed

mechanism. The value selected indicates the number of pages tha t th e pri nte r us es for the paper path test. Default =

Printer driver and software application settings override LCD control panel settings.

Message Value Description

TRAY1 SIZE

TRAY1 TYPE

TRAY2 SIZE

TRAY2 TYPE

5-4 ENWW

Set of options. Select media size loaded in tray 1.

Default =

Set of options. Select media type loaded in tray 1.

Default =

Set of options. Select media size loaded in tray 2.

Default =

Set of options. Select media type loaded in tray 2.

Default =

NOT SET.

Message Value Description

PICK FROM OTHER TRAY IF EMPTY

TRANSPARENCY SENSE

Configuration Menu

Items in this menu affect the printer’s behav io r. Conf igu re the printer according to your printing needs.

Message Value Description

LCD BACK LIGHT OFF

YES NO

ON OFF

1 MINUTE 5 MINUTES 10 MINUTES 15 MINUTES

Allows Auto Select and non-Wi ndows or non-Mac OS print jobs to use the other tray if a tray is out of media or contains the wrong size media. The tray siz e and type opti ons on the LCD control panel must be set correctly to use this option. Default =

Enables the printer to automatically switch to a transp arency printi ng mode if the current sheet is detected to be a transparency. Default =

Sets the length of time the LCD backlight remains on after a period of LCD control panel inactivity. Default =

NO.

ON.

5 MINUTES.

PERSONALITY AUTO

PCL ONLY PS ONLY

JOB MISMATCH TIMEOUT

OFF 1 HR 4 HR 1 DAY

Sets the personality used to process the job. Default =

Length of time before the printer recovers from a mismatch in the automatically selected page size or an empty paper tray. Default =

AUTO.

1 HR.

1 WEEK

PRINT PS ERRORS

ENWW 5-5

ON OFF

Select ON to print the PS error page when PS errors occur. Default =

OFF.

Printing Menu

The items in this menu are used when printing from MS-DOS®, UNIX, and Linux. If your computer is running Windows or the Mac OS, configure these settings using the printer driver.

Message Value Description

NUMBER OF COPIES

- 999 Sets the number of copies to print. Default =

QUALITY LEVEL NORMAL

BEST FAST

PAPER SIZE

PAPER TYPE

Set of options. Select th e media siz e loaded in t ray 1.

Set of options. Select the media type loaded in tray 2.

ORIENTATION PORTRAIT

LANDSCAPE

PAGE LENGTH

- 128 Set the page length i n terms of nu mbers

DUPLEX ON

OFF

BINDING LONG EDGE

SHORT EDGE

PCL FONT

- 79 Set the PCL 5C font for printing from

NUMBER

Sets the default print quality level. Default =

Default =

Default = Select the page orientation.

Default =

of lines. Default =

This item appears only when an autoduplex unit is installed. Set the value to

NORMAL.

LETTER.

PLAIN PAPER.

PORTRAIT.

60.

ON to print on both sides (duplex) or OFF to print on one side (simplex) of a

sheet of paper. For more information, see “Load paper and configure media types and sizes.” Default =

This item appears only when an autoduplex unit is installed and the duplex option is on. Choose the binding edge when duplexing (print ing on both sides of paper). For more information, see “Load paper and configure med ia ty pes and sizes.” Default =

MS-DOS or UNIX without defining the personality. The font number can be obtained by printing the PCL 5C font list. Default =

OFF.

LONG EDGE.

5-6 ENWW

Message Value Description

0.44

PCL FONT PITCH

ISE FONT YES

- 99.99 Set the font pitch. Default =

This item enables the printer to in clude

the ISE font in the available PCL 5C symbol sets. Default =

10.

NO.

PCL SYMBOL SET

APPEND CR TO LFNO

PCL FONT POINT SIZE

Set of options. Select the PCL 5C symbol set.

Default = Configure whether or not a carriage

YES

4.00

- 99.00 Set the font point size.

return (CR) is appended to each line feed (LF) encountered in a backward compatible PCL 5C job (pure text, no job control). Default =

Default =

PC8.

NO.

12.

EIO Menu

The EIO (enhanced input/output) Menu appears only when an EIO device is installed (such as an HP Jetdirect print server). If the printer contains an HP Jetdirect print server, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP Web JetAdmin.

Note The items available on the menu depend on the particular print server

installed.

Message Value Description

CFG NETWORK NO

YES

IPX/SPX DLC/LLC

ON OFF

TCP/IP

Selects whether or not you want to use the HP Jetdirect menu items. You must change this option to want to use the HP Jetdirect EIO menu.

Selects whether or not a protocol is enabled or disable d. Change i t to disable a protocol.

YES each time you

OFF to

ATALK

ENWW 5-7

Message Value Description

CFG IPX/SPX NO

YES

CFG TCP/IP NO

YES

Selects whether you want to use the IPX/SPX menu and set the IPX/SPX protocol parameters. In the IPX/SPX menu, you can specify the Frame Type parameter used on your network.

! The default is AUTO, which

automatically set s and lim its the Frame type to the one detected.

! For Ethernet cards, frame type

selections include

EN_8023,

EN_II, EN_8022, EN_SNAP.

! For Token Ring cards, frame type

selections include

TR_8022,

TR_SNAP.

In the IPX/SPX menu for Token Ring cards, you can also specify NetWare Source Routing parameters, which include

SRC RT=AUTO (default), OFF,

SINGLE R, or ALL RT.

Selects whether you want to use the TCP/IP menu and set the TCP/IP protocol parameters. In the TCP/IP menu, you can specify

BOOTP=YES or DHCP=YES for TCP/IP

parameters to be automatically configured by a BootP or DHCP server when the printer is turned on. If you specify

BOOTP=NO and

DHCP=NO, you can manually set the

following TCP/IP parameters from the LCD control panel:

! Each byte of the IP address (IP) ! Subnet Mask (SM) ! Syslog Server (LG) ! Default Gateway (GW) ! Idle Timeout period (default is 270

seconds; 0 disables the timeout)

When setting IP numbers, press to increase the number by 1. Press

SELECT to make your selection.

VALUE

5-8 ENWW

Message Value Description

CFG LINK NO

YES

Selects whether you want to manually configure the HP Jetdirect 10/100BaseTX print server’s network lin k speed a nd communication mode. The HP Jetdirect settings must match the network. The default setting is the link configuration menu items. If you specify select one of the following link configuration menu items:

! AUTO (defaul t): The pri nt server

automatically configures itself to match the link speed and communication mode of the network.

! 10T HALF: 10 Mbps, half-duplex

operation

! 10T FULL: 10 Mbps, full-duplex

operation

! 100T HALF: 100 Mbps, half-duplex

operation

! 100T FULL: 100 Mbps, full-duplex

operation

NO, which bypasses

CFG LINK=YES, you can

Resetting the HP Jetdirect print server

Resetting the HP Jetdirect print server restores print server to the factory default values.

Note All previously stored EIO settings will be lost.

To reset the HP Jetdirect print server

1 Turn off the printer. 2 While holding down both I

panel, turn on the printer.

ENWW 5-9

TEM and RESUME on the LCD control

I/O Menu

The I/O Menu allows you to make changes to printer interface settings.

Message Value Description

I/O TIMEOUT

Maintenance Menu

Use the items in this menu to perform basic maintenance tasks for the printer. Performing these maintenance tasks can improve print quality and the health of the affected printer parts.

For more information about the maintenance tasks accomplished by using these menu items, see “Maintaining the printheads.”

Message Description

- 300 Set the length of time (in seconds) that the printer waits for remaining data for a print job. After this time, the printer cancels the print job. Default =

15.

CLEAN PRINTHEADS

ALIGN PRINTHEADS

SHOW PRINTHEAD HEALTH

Initiates the printhead cleaning process. Initiates the printhead alignment process. Displays the health of the printhead on the LCD

control panel.

5-10 ENWW

Reset Menu

Use the restore option on this menu with caution. You can lose printer configuration settings when you select these items. Only reset the printer under the following circumstances:

! You want to restore the printer’s default settings. ! Communication between the printer and computer has been

interrupted.

Note This option does not reset an HP Jetdirect print server (if it is installed in

the printer) to its default settings. To reset the HP Jetdirect print server, see “EIO Menu.”

Message Description

RESTORE FACTORY SETTINGS

Restores all values (except those for an HP Jetdirect print server) to the printer's predetermined factory values.

Common printer messages

The table in this section explains messages that can appear on the LCD control panel.

To resolve an error message, follow the instructions displayed on the LCD control panel. If following these instructions does not resolve the error message, turn off the printer, and then turn on the printer again. If the message persists after performing all of the recommended actions, contact an HP-authorized service or support provider.

Note This table does not describe all messages that can appear on the LCD

control panel. It explains only the most common messages.

Message Explanation Recommended action

[COLOR] INK CARTRIDGE EMPTY

The cartridge is out of ink and the printer will not print until the cartridge is replaced.

Remove the ink cartridge. Reinstall the cartridge and try to print. If the error persists, replace the empty cartridge.

ENWW 5-11

Message Explanation Recommended action

[COLOR] INK CARTRIDGE MISSING

[COLOR] PRINTHEAD MISSING

AUTO-ALIGNMENT IN PROGRESS

BAD INK CARTRIDGE OR PRINTHEAD

CANCELLING JOB

CHECK PAPER ALIGNED CORRECTLY IN TRAY

CLOSE ALL COVERS

INSUFFICIENT MEMORY

The printer cannot detect the ink cartridge because it is missing, improperly install ed , or defective.

The printer cannot detect the ink printhead because it is missing, improperly install ed , or defective.

The printer is aligning the printheads.

The printer detects a faulty ink cartridge or printhead.

The printer is canceling the current print job.

The paper loaded i n the tray is incorrectly loaded or is skewed.

The printer will not print until all access covers are properly closed.

The printer is out of memory and cannot print the current job.

Open the ink cartridge door and see whether the cartridge is missing, improperly installed, or the wrong cartridge. If none of these situations exists , replace the cartridge.

Open the printhead door and see whether the cartridge is missing, improperly installed, or the wrong printhead. If n one of these situations exists, replace the printhead.If the error persists, call HP.

Follow the instructions in the printer message.

No action required

Open the tray and make sure the paper is stacked correctly.

Follow the instructions in the printer message.

Cancel the current print job, and add additional m emory, or reduce the complexity of the document you are trying to print.

LOAD MEDIA: [TRAY] [MEDIA SIZE] [MEDIA TYPE]

NO AUTO-DUPLEX/REAR MANUAL FEED

Printer requires medi a of a specific type and size to be loaded in specified paper tray.

An HP Auto-Duplex Unit or the rear manual feed is not installed in the printer. Printing cannot continue until one of these units is installed in the back of the printer.

Follow the instructions in the printer message.

Install the HP Auto-Duplex Unit or the rear ma nual fe ed in the back of the printer. If one of these units is installed, make sure it is properly inserted.

5-12 ENWW

Message Explanation Recommended action

NO EIO CARDS PRESENT

NOT FOUND [TRAY] [MEDIASIZE] [MEDIATYPE]. PRESS RESUME TO CONTINUE

PAPER JAM: [JAM MESSAGE]

PERSONALITY CARD NOT FOUND

PRINTED PAGE IS DRYING. DO NOT REMOVE. PRESS RESUME TO CONTINUE

An EIO card, such as an HP Jetdirect print server, is not installed in the printer.

The tray settings or the media loaded in the automatically selected paper tray do not match the requirements fo r the current job.

Media is jammed in the prin ter. Clear the jammed media. For

The printer cannot detect the personality card because it is missing, improperly install ed , or defective.

Printer is letting the current page dry.

Install an EIO card in the printer. For ordering information, see “Networking accessories.”

Load the correct media in the designate d paper tray and press

RESUME to print the

entire print job, or press

CANCEL to delete the print job

from the print queue.

more information about clearing media jams, see “Solving media feed problems.”

Reinstall the personality card or replace it. If the error message persists, call HP.

Allow the page to dry. If you press

RESUME to continue,

the ink migh t smear on the page or the page might stick to other pag es.

REPLACE [COLOR] INK CARTRIDGE

REPLACE [COLOR] PRINTHEAD

ENWW 5- 1 3

The printer detects a faulty ink cartridge.

The printer detects a faulty ink printhead.

Reinstall the faulty ink cartridge and try to print. If the error persists, replace the cartridge.

Reinstall the faulty ink printhead and try to print. Make sure the protective tape has been removed. If the erro r persists, remove the printh ead and use a dry, lint-free, soft cloth to gently clean a ny ink off the contact pads. R ei ns tal l t he printhead and try to print. If the error persists, replace the printhead.

Message Explanation Recommended action

TRAY 1: SIZE NOT SET

TRAY 1: SIZE/TYPE NOT SET

TRAY 1: TYPE NOT SET

TRAY 2: SIZE NOT SET

TRAY 2: SIZE/TYPE NOT SET

TRAY 2: TYPE NOT SET

The size of media loaded in tray 1 has not been set.

Both the size and type of media loaded in tray 1 have not been set.

The type of media loaded in tray 1 has not been set.

The size of media loaded in tray 2 has not been set.

Both the size and type of media loaded in tray 2 have not been set.

The type of media loaded in tray 2 has not been set.

Use the buttons on the LCD control panel to select the media size or the media type from the list of available options. For information about configuring these se ttings, see “Load paper and configure media types and sizes.”

5-14 ENWW

Using remote

diagnostics tools

Using the HP Business Inkjet 2600 Series Toolbox

The HP Business Inkjet 2600 Series Toolbox provides status and maintenance information about your printer. In addition, the Toolbox gives you step-by-step guidance for basic printing tasks and provides help solving problems. The Toolbox is available for Windows only.

The Toolbox has two tabs: the Printer Status tab and the Information tab.

Note The Printer Status tab is only available if the printer is connected to a

network.

Printer Status tab

The Printer Status tab displays the printer and ink cartridge status. Your computer must establish bidirectional communication in order to display the status. The drop-down list displays the currently selected printer. The status window display area displays the printer’s status.

The Ink Cartridge Information window displays part number and status information about the installed cartridges, including the amount of ink available in the cartridges.

The Preferences button lets you select Toolbox message preferences and disable bidirectional communication.

Preferences

Use the Preferences dialog box to select which Toolbox messages appear. You can specify whether you want to be notified by an audio alert when an error occurs and the types of error messages you want to see (such as those messages about media and hardware).

Also, use the Preferences dialog box to enable or disable bidirectional communication. If you disable bidirectional communication, the Toolbox will not display error messages.

ENWW 6-1

Information tab

Use the Information tab to register the printer and display printer hardware information. It also gives you access to information about using the printer, troubleshooting, and contacting HP.

! To display hardware information, click Printer Hardware. ! To register your printer, click Register Your Printer and follow the

instructions on the screen.

! To get step-by-step help for completing printer tasks, click

How Do I?

! To get step-by-step help with printer problems, click

Troubleshooting.

! To find out how to contact HP and get information about your

printer, click Contact HP.

! To display the printer’s embedded Web server, click Launch.

Using the embedded Web server

This printer comes equipped with an embedded Web server. Using a standard Web browser, this remote management tool allows you to do the following:

! View printer and ink supplies status ! View the usage and event log ! Send alerts notifications ! Configure printer, events, and security information ! Perform printer diagnostics

6-2 ENWW

Gaining access to the embedded Web server

Note To use the embedded Web server, you must have a Web browser, and

the printer must be connected to an IP-based network and Web browser. (IPX/SPX networks are not supported.) You cannot use the embedded Web server when the printer is connected directly to a computer.

You can gain access to the embedded Web server:

! From the Toolbox (Windows only)

Launch the embedded Web server from the Information tab in the Toolbox. The default Web browser for the computer opens and displays the embedded Web server information.

! From a Web browser

Type the IP address assigned to the printer into the Web browser to gain access to the embedded Web server. For example, if the printer’s IP address were 123.123.123.123, you would type http://123.123.123.123 into your Web browser.

If you do not know the IP address for the printer, it is listed on the printer configuration page. Fo r more info rmati on abo ut the configuration page, see “Printing a Configuration Page.”

Embedded Web server pages

The embedded Web server has three tabs that contain detailed information about the printer. It also provides links to other e-services.

! Information ! Settings ! Networking

The current printer status appears in the top-right corner of the Web browser screen.

ENWW 6-3

Information

The Information pages of the embedded Web server provide a summary of the configuration and status of the printer and its supplies.

Status

! Printer

This page displays information about the printer, such as the model and serial number for the printer, the version number of the personality card, and the memory installed. Ink supplies levels are also shown.

! Ink Supplies

This page shows the current ink cartridge levels and printhead health status for the printer.

! Usage

This page shows how much of each media type and size has been used by the printer, as well as how much media has been printed from each tray.

! Event Log

This page shows the 10 most recent items in the printer event log. The most recent item appears at the top of the list.

Settings

The device pages of the embedded Web server allow you to configure the printer from your computer. These pages can be password protected. Always consult with your network administrator before changing the printer’s configuration.

Alerts

! Notification

This page allows you to add the e-mail addresses of the people who will receive electronic notification of printer events (ink supplies and media path events). You are provided with three e-mail lists, which you can rename as needed. You can also add up to two e-mail addresses to each list. In addition, this page lets you configure the outgoing e-mail server settings that the embedded Web server uses when sending e-mail notification of printer events.

6-4 ENWW

! AutoSend

This page allows you to send printer usage information to HP automatically. HP uses this information on the hp instant support page to help you understand your printing patterns. With this information, you can estimate the amount of ink and paper you use each month, thus allowing you to manage your printing supplies more effectively. If AutoSend is enabled, the embedded Web server sends this usage information to HP.

Note Before you use AutoSend, you must configure the outgoing e-mail server

settings on the Notification page. HP will treat this information in the manner set out in the Hewlett-Packard

Online Privacy Statem ent (http://www.hp.com/country/us/eng/privacy.htm).

Configuration

! Asset Tracking

This page lets you name the device for network management needs and assign an asset number.

! Media Handling

This page lets you configure the printer’s media-handling settings:

• Enabling the “Pick From Other Tray If Empty” setting

• Enabling the transparency sensor

• Selecting the paper type and paper size in each tray For more information about these settings, see “Configuring paper

trays.”

! Security

This page configures the password information for the embedded Web server. Password information should only be configured by the network administrator.

Maintenance

! Diagnostic

This page allows you to perform printer troubleshooting and maintenance tasks, such as testing paper paths in the printer, aligning printheads, and cleaning printheads.

ENWW 6-5

Networking

The network pages of the embedded Web server allow the network administrator to configure the HP Jetdirect card for the printer. Refer to the online help and to the HP Jetdirect Print Server Administrator’s Guide for more information. This guide is located on the Starter CD.

E-services

The following e-services are available from each embedded Web server page.

Note You must have an Internet connection to use these e-services.

! hp instant support

This page provides information that can help diagnose and solve printer problems. It also includes myPrintMileage, which helps you understand your printing patterns.

! Order Supplies

This page shows the remaining life of the different ink supplies and the links to the HP website for ordering supplies.

6-6 ENWW

Selecting and using

print media

Media and paper-handling specifications

Supported media types

The following table lists the types of media that are compatible with the printer and shows which media can be used with the printer’s paper trays and accessories.

CAUTION Some media, such as transparencies and photo paper, can only be used

with tray 1 or the manual feed units. Using this media in tray 2 or the auto-duplex unit can cause jams and might damage the printer and autoduplex unit.

For information about ordering HP media, see “Ordering supplies and accessories.”

Media Tray 1Tray 2Front

manual feed

Everyday paper

! HP Office Paper ! HP Office Recycled Paper ! HP Multipurpose Paper ! HP Printing Paper

Business communication paper

! HP Bright White Inkjet

Paper

! HP Premium Inkjet Paper ! HP Professional Brochure

and Flyer Paper*

! HP Premium Inkjet

Heavyweight Paper*

ENWW 7-1

Rear manual feed

Autoduplex unit

Media Tray 1Tray 2Front

manual feed

Presentation paper

! HP Premium Inkjet

Transparency Film

! HP Premium Plus Inkjet

Transparency Film

Photo paper

! HP Premium Plus Photo

Paper

! HP Premium Photo Paper ! HP Photo Paper ! HP Colorfast Photo Paper ! HP Photo Quality Paper

Design paper

! HP Design Glossy Paper ! HP Design Heavyweight

Paper

* These media are supported in tray 2.

Rear manual feed

Autoduplex unit

Supported media sizes

The following table lists the sizes of media that are compatible with the printer and shows which sizes can be used with the printer’s paper trays and accessories.

CAUTION Some media, such as envelopes and cards, can only be used with tray

1 or the rear manual feed. Using this media in tray 2, the front manual feed, or the auto-duplex unit can cause jams and might damage the printer and auto-duplex unit.

7-2 ENWW

Standard media sizes

Media Tray 1 Tray 2 Front

manual feed

Standard paper sizes

! U.S. Letter

(216 by 279 mm; 8.5 by 11 in)

! U.S. Legal

(216 by 356 mm; 8.5 by 14 in)

! U.S. Executive

(184 by 267 mm; 7.25 by 10.5 in)

! A4

(210 by 297 mm; 8.3 by 11.7 in)

! JIS B4

(257 by 364 mm; 10.12 by 14.33 in)

! JIS B5

(182 by 257 mm; 7.17 by 10.12 in)

Smaller paper sizes

! Statement

(140 by 216 mm; 5.5 by 8.5 in)

! A5

(148 x 210 mm; 5.8 by 8.3 in)

Larger paper sizes

! 11 x 17 (279 by 432 mm) ! A3

(297 by 420 mm; 11.7 by 16.5 in)

! Super B (13 x 19 inches) (330 by

483 mm)

Envelopes

! E nvelope #10

(105 by 241 mm; 4.12 by 9.5 in)

! Envelope DL

(110 by 220 mm; 4.33 by 8.66 in)

! Envelope C4

(229 by 324 mm; 9.02 by 12.76 in)

! Envelope C5

(162 by 229 mm; 6.38 by 9.02 in)

! Envelope C6

(114 by 162 mm; 4.49 by 6.38 in)

! E nvelope Monarch

(98 by 191 mm; 3.88 by 7.5 in)

! Envelope A2

(111 by 146 mm; 4.38 by 5.75 in)

Rear manual feed

Autoduplex unit

ENWW 7-3

Media Tray 1 Tray 2 Front

manual feed

Cards

! Index cards

! 102 by 152 mm; 4 by 6 in ! 127 by 203 mm; 5 by 8 in

! A6 card

(105 by 148 mm; 4.13 by 5.83 in)

Media handling

Rear manual feed

Autoduplex unit

Tray or bin

Size or type of paper

Weight Dimensions Capacity

Tray 1 Paper 60 to 135 g/m2

(16 to 36 lb Bond)

Transparencies Not applicable

(N.A.)

Envelopes 75 to 90 g/m

(20 to 24 lb Bond envelope)

Cards 110 to 199 g/m

(61 to 110 lb Index)

Tray 2 Paper (including

larger-size media)

Front

Paper 60 to 135 g/m manual feed

Rear

Transparencies N.A. Up to 3 sheets

Paper 60 to 270 g/m manual feed

Transparencies N.A.

Envelopes 75 to 90 g/m

60 to 135 g/m (16 to 36 lb Bond)

(16 to 36 lb Bond)

(16 to 72 lb Bond)

(20 to 24 lb Bond envelope)

Cards 110 to 199 g/m

(61 to 110 lb Index)

102 by 152 mm (4 by 6 in) to 330 by 483 mm (13 by 19 in)

183 by 191 mm (7.2 by 7.5 in) to 330 by 483 mm (13 by 19 in)

102 by 221 mm (4 by 8.7 in) to 330 by 483 mm (13 by 19 in)

102 by 152 mm (4 by 6 in) to 330 by 483 mm (13 by 19 in)

Up to 150 sheets (15-mm or 0.58-in stack) of plain paper and HP media

Up to 80 sheets

Up to 15 envelopes (15mm or 0.6-in stack)

Up to 60 cards (15-mm or

0.6-in stack)

Up to 250 (25-mm or

0.98-in s tack) of plain paper and HP media

Up to 10 sheets

Single sheet

7-4 ENWW

Tray or bin

HP autoduplex unit

Size or type of

paper

Paper

! U.S. Letter

! U.S. Legal

! U.S.

Executive

! 11 x 17

! A4

! JIS B5

! A3

! Super B

(13 x 19 inches)

Weight Dimensions Capacity

60 to 135 g/m (16 to 36 lb Bond)

183 by 257 mm (7.2 by 10.1 in) to 330 by 483 mm (13 b y 19 in)

N.A.

Output tray

All supported

media

N.A. N.A. Up to 100 sheets plain

paper (text printing)

Selecting and loading print media

Tray 1 is designed to print on all media types and sizes that can be used with the printer. Tray 2 is designed to hold larger-size media.

CAUTION Loading certain types of special media (such as envelopes or cards) in

tray 2 can cause jams and might damage the printer.

For a list of media you can use with these trays, see “Media and paperhandling specifications.”

ENWW 7-5

Tips for loading paper

! The default tray size is 215.9 by 355.6 mm (8.5 by 14 inches).

Extend the paper trays to print on larger media, including 11 x 17, Super B (13 x 19 inches), A3, and B5 media sizes.

! Insert media vertically (portrait orientation). If you want to print

horizontally (landscape orientation), make the selection through your software.

! When using the front manual feed, always load paper print-side

down with the right edge of the paper aligned against the right edge of the tray. When using the rear manual feed, load paper print-side up with the left edge of the paper against the left edge of the manual feed.

! To prevent jams, load only one type of media at a time into a paper

tray. Also, when adding media, always remove the existing media and realign it with the new media before loading. For more information about avoiding media jams, see “Tips for avoiding jams.”

! Always use media that conforms to the printer specifications. For

more information about types of media that can be used with the printer, see “Media and paper-handling specifications.”

! Do not use paper that is heavily textured or does not accept ink

well, which can cause poorly filled graphics or text.

! The document margins must match (or exceed) these minimum

margin settings in portrait orientation:

Media size Left a nd right Top Bottom

U.S. Letter, U.S. Legal, U.S. Executive media

11 x 17, statement, A3, Super B (13 x 19 inches), JIS B4, custom sizes

A4 4 mm (0.134 in) 3 mm (0.12 in) 13 mm (0.5 in) A5, JIS B5, cards,

envelopes

6 mm (0.25 in) 3 mm (0.12 in) 13 mm (0.5 in)

5 mm (0.2 in) 3 mm (0.12 in) 13 mm (0.5 in)

3.3 mm (0.13 in) 3 mm (0.12 in) 13 mm (0.5 in)

7-6 ENWW

Configuring paper trays

When you print a document, you can allow the printer to select the tray for the print job, or you can select a specific tray in the printer driver for the print job. These settings are available in the Source drop-down menu (Windows) and the All pages from pop-up menu (Mac OS) in the printer driver.

If you do not select a tray in the printer driver, the printer automatically selects a tray from which to draw paper based on the paper sizes and paper types configured in the LCD control panel. If both the paper type and paper size settings have not been configured completely, the printer by default draws A4/letter-size or smaller media from tray 1 and larger-size media from tray 2.

For information about configuring paper sizes and paper types for trays, see “Load paper and configure media types and sizes.”

Using the paper trays to meet your printing needs

The following table lists possible ways you can use the trays to meet your printing needs.

Note When you load a new type or size of media in a tray, be sure to change

the paper type and paper size settings in the printer. Settings in the printer driver and software application override LCD

control panel settings.

ENWW 7-7

If you want... Complete the following steps: For more information

To load both trays with the same paper.

Tray 1 Tray 2

To load standard-size paper in tray 1 and largersize paper in tray 2.

Tray 1 Tray 2

To load special media (such as transparencies or letterhead) in tray 1 and plain paper in tray 2.

Tray 1 Tray 2

1 Load paper in tray 1 and tray 2. 2 Turn on the “Pick From Other Tray

If Empty” setting in the LCD control panel.

3 Configure the paper size and

paper type settings for both trays in the LCD control panel. Make sure these s ettings are identical.

1 Load paper in tray 1 and tray 2. 2 Turn off the “Pick From Other Tray

If Empty” setting in the LCD control panel.

3 Configure the paper size and

paper type settings for both trays in the LCD control panel.

1 Load special media in tray 1, and

then load plain paper in tray 2.

2 Turn off the “Pick From Other Tray

If Empty” setting in the LCD control panel.

3 Configure the paper size and

paper type settings for both trays in the LCD control panel.

! Loading paper trays

and configuring the paper size and paper type for trays: See “Load paper and configure media types and sizes.”

! Using the “Pick From

Other Tray If Empty” setting: See “Protecting special media from accidental use.”

To load plain paper in tray 1 and special media (s uc h a s brochure paper or letterhead) in tray 2.

1 Load plain paper in tray 1, and

then load special media in tray 2.

2 Turn off the “Pick From Other Tray

If Empty” setting in the LCD control panel.

3 Configure the paper size and

paper type settings for both trays

Tray 1 Tray 2

in the LCD control panel.

7-8 ENWW

Protecting special media from accidental use

Use the “Pick From Other Tray If Empty” setting to protect special media such as letterhead or preprinted paper from accidental use.

! If the “Pick From Other Tray If Empty” setting is turned off and the

printer runs out of paper while printing a document, the printer does not use paper from the other tray to complete the print job.

! The “Pick From Other Tray If Empty” setting is turned off by default.

To protect special media from accidental use

1 Press MENU on the LCD control panel repeatedly until PAPER

HANDLING MENU

appears.

2 Press I

TEM repeatedly until PICK FROM OTHER TRAY IF EMPTY =

appears.

3 Press V 4 Press S

ALUE until the setting you want to use (YES or NO) appears. ELECT to make your selection.

Changing the transparency sensor setting

The transparency sensor enables the printer to automatically switch to a transparency printing mode if the current sheet loaded in tray 1 is detected to be a transparency. By default, this setting is turned on.

To change the transparency sensor setting

1 Press MENU repeatedly until PAPER HANDLING MENU appears. 2 Press I 3 Press V 4 Press S

TEM repeatedly until TRANSPARENCY SENSOR = appears.

ALUE until the tray you want to set as the default appears. ELECT to make your selection.

Loading the manual feed units

The front and rear manual feed units can be used to meet different printing needs:

! Use the front manual feed to print up to 10 sheets of paper or 3

transparencies.

! Use the rear manual feed for printing single envelopes, cards,

custom-size paper, and heavy paper up to 0.52 mm, or 0.02 inch, thick. The rear manual feed provides a straight-through paper path that allows the printer to handle heavy or thick paper.

ENWW 7-9

To load the front manual feed

1 Slide the paper width guide on the output tray to its outermost

position.

2 Insert the media along the right side of the front manual feed, print-

side down. Push the media in until it reaches the maximum depth.

3 Slide the paper width guide to fit snugly against the media. 4 In the printer driver, select Manual Feed as the media source, and

then select the type of media.

5 When promp ted, pr ess R

ESUME on the LCD control panel.

To load the rear manual feed

1 If an auto-duplex unit is installed in the printer, remove it and

reinstall the rear manual feed: a While pushing the auto-duplex unit release buttons, slide the

auto-duplex unit out of the printer.

b Slide the rear manual feed into the back of the printer.

2 Insert a single sheet of media vertically (portrait orientation) along

the left side of the rear manual feed. The media should be print-side up.

3 Push the media into the printer.

When the printer sensors detect the media, the printer will pull the media slightly farther into the printer.

4 In the printer driver, select Manual Feed as the media source, and

then select the type of media.

5 When promp ted, pr ess R

ESUME on the LCD control panel.

7-10 ENWW

Using the printer driver

Setting the default printer

The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often.

Note For information about setting the default printer on a Macintosh

computer, see “Changing printer settings and printing documents.”

To set the default printer

1 Click Start, point to Settings, and then click Printers (Windows

95, Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000).

-OrClick Start, and then click Printers and Faxes (Windows XP).

2 Right-click the printer icon you want to change, and then select

Set As Default from the pop-up menu.

Changing printer settings

You can change printer settings from the LCD control panel, from the printer driver, and from an application.

Note For information about changing printer settings on a Macintosh

computer, see “Changing printer settings and printing documents.”

If you want printing options to be available only in a particular application, change the settings from this application. After you quit the application, the printer settings will return to the defaults configured in the printer driver.

To change printer settings from a software application, from the File menu, click Print, and then click Setup or Properties.

If you want printing options to be available in all software applications you use on the computer, change the default settings in the printer driver.

ENWW 7-11

To change settings from the printer driver

1 Click Start, point to Settings, and then click Printers (Windows 95,

Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000).

-OrClick Start, and then click Printers and Faxes (Windows XP).

2 Right-click the printer icon, and then choose the option for your

operating system:

• For Windows 95, Windows 98, Windows Millennium Edition, and Windows XP, click Properties.

• For Windows NT 4.0, click Doc ument Defaults or Properties.

• For Windows 2000, click Printing Preferences or Properties.

3 Change the desired settings, and then click OK.

Printing using the printer drivers

In most situations, print documents using the printer driver. Though specific options vary depending on the software application you are using, you can usually gain access to the printer driver by selecting the Print command in the software application.

For more information about printer driver features, see the printer driver online help. For more information about printing from a specific software application, see the documentation for the software application.

Note For information about printing from a Macintosh computer, see

“Changing printer settings and printing documents.”

7-12 ENWW

To print using the PCL 5C printer driver

1 Click File, and then click Print. 2 Make sure the printer is selected, and then click Properties or

Setup. (The options might be different for your application.)

3 Select the media size on which you want to print from the Size is

drop-down menu,

4 Select the type of media on which you want to print from the

Type is drop-down menu.

5 Select the location of the media on which you want to print in the

Source is drop-down menu.

• If the paper type and paper size on which you want to print has been configured in the LCD control panel, select Auto Select. The printer automatically selects the appropriate tray for the media. For information about configuring the paper type and paper size settings in the LCD control panel, see “Load paper and configure media types and sizes.”

• If you want to print an envelope, card, or other special media using the manual feeds, select Manual Feed, and then follow the instructions on the LCD control panel. For information about loading the manual feeds, see “Loading the manual feed units.”

• If you want to print to a specific tray, select Tray 1 or Tray 2.

6 On the Paper tab, click a print mode in the Print Quality section. 7 Change other print settings, if necessary, and then click OK. 8 Click Print.

To print using the Postscript printer driver

1 Click File, and then click Print. 2 Make sure the printer is selected, and then click Properties or

Setup. (The options might be different for your application.)

3 Select the media size on which you want to print:

• Windows 95, Windows 98, and Windows Millennium Edition: Select the media size in Paper size list.

• Windows NT 4.0: On the Page Setup tab, select the media size from the Paper Size drop-down menu.

• Windows 2000 and Windows XP: Click Advanced, and then select the media size from the Size is drop-down menu in the Paper/Output options.

ENWW 7-13

4 Select the type of media on which you want to print:

• Windows 95, Windows 98, and Windows Millennium Edition: Click More Options, and then select the media type from the Paper type drop-down menu.

• Windows NT 4.0: On the Advanced tab, select the media type from the Media drop-down menu in the Paper/Output options.

• Windows 2000 and Windows XP: On the Paper/Quality tab, select the media type from the Media drop-down menu.

5 Select the location of the media on which you want to print in the

Paper Source drop-down menu.

This menu is located on the Paper tab (Windows 95, Windows 98, and Windows Millennium Edition), the Page Setup tab (Windows NT 4.0), or the Paper/Quality tab (Windows 2000 and Windows XP).

• If the paper type and paper size on which you want to print has been configured in the LCD control panel, select AutoSelect Tray (Windows 95, Windows 98, and Windows Millennium Edition) or Automatically Select (Windows NT 4.0, Windows 2000, and Windows XP). The printer automatically selects the appropriate tray for the media. For information about configuring the paper type and paper size settings in the LCD control panel, see “Load paper and configure media types and sizes.”

• If you want to print to a specific tray, select Tray 1 or Tray 2.

6 Select a print mode for the print job:

• Windows 95, Windows 98, and Windows Millennium Edition: On the Device Options tab, select Print Quality in the Printer features list, and then select the print mode in the Change setting for drop-down menu.

• Windows NT 4.0: On the Advanced tab, expand Document Options, and then expand Printer Features. Select the print mode in the Print Quality drop-down menu.

• Windows 2000 and Windows XP: On the Paper/Quality tab, click Advanced. Expand Document Options, expand Printer Features, and then select the print mode in the Print Quality drop-down menu.

7 Change other print settings, if necessary, and then click OK. 8 Click Print.

7-14 ENWW

Printing on special media

In addition to printing on plain paper, you can use the printer to print on special media, including:

! Envelopes and ca rds ! Transparencies ! Custom-sized ! Heavy paper (including coated media and photo paper)

Note For best results, load special media in tray 1, or use the rear manual

feed. After loading the tray, set the media type and size in the LCD control panel. For more information, see “Load paper and configure media types and sizes.”

Select the paper type, the print quality, and the paper source in the printer driver.

For information about supported media types and sizes, see “Selecting and loading print media.”

Printing on envelopes and cards

Use the rear manual feed when printing a single envelope or card. Use tray 1 when printing multiple envelopes or cards. With tray 1, you can load up to 15 envelopes or 60 cards (15 mm, or 0.59 inch, stacked).

Note If your application supports printing of envelopes or cards, follow the

application's instructions to print the envelope or card.

ENWW 7-15

To print on envelopes and cards using the rear manual feed

Note If you want to print using the rear manual feed and an optional auto-

duplex unit is installed in the printer, remove the duplex unit and reinstall the rear manual feed.

For more information about configuring settings in the printer driver, see “Using the printer driver.”

1 In the printer driver, select Manual Feed as the media source, and

then select the envelope or card size.

2 Print the document. 3 When the indicator light on the LCD control panel blinks, insert one

envelope (with the flap facing down) along the left edge of the rear manual feed. For more information, see “Loading the manual feed units.”

4 Press R

After each page prints, the printer prompts you to load another envelope. Load envelopes, as needed, until the printer finishes printing.

ESUME on the LCD control panel.

To print on envelopes and cards using tray 1

1 Load the envelopes or cards in tray 1. (If you are loading

envelopes, make sure the flap is facing up.) For more information about loading media, see “Load paper and configure media types and sizes.”

2 In the printer driver, select Tray 1 as the media source, and then

select the envelope or card size.

3 Print the document.

Printing on transparencies

When printing on transparencies, use the following guidelines:

! Use tray 1 to print on transparencies. The printer automatically

detects that transparencies are loaded and optimizes the printing process to allow the transparencies to dry completely. (You can load up to 80 transparencies in tray 1.)

! By default, the printer automatically detects transparencies loaded

in tray 1. For information about turning on and turning off this setting, see “Changing the transparency sensor setting.”

7-16 ENWW

! Handle transparencies using the edges. Oils from your fingers that

are deposited on the transparency can cause print quality problems.

! Use HP Premium Plus Inkjet Transparency Film, which is

specifically designed to work with your printer, or other transparencies designed to work with HP Inkjet printers. For information about ordering transparencies, see “Ordering supplies and accessories.”

To print on transparencies

Note For best results, use HP Premium Plus Inkjet Transparency Film.

However, if you are using HP Premium Inkjet Transparency Film instead and are not attending to the print job, use the Best mode to print. This mode requi res a longer drying ti me, ensuring that th e ink dries completel y before stacking the next page.

For more information about configuring settings in the printer driver, see “Using the printer driver.”

1 Load the transparencies into tray 1 with the rough side down and

the adhesive strip pointing forward into the tray. For more information about loading media, see “Load paper and configure media types and sizes.”

2 In the printer driver, select Tray 1 as the media source, and then

select HP Premium Transpa rency as the media type.

3 Print the document.

Printing on heavy paper

When printing on heavy paper, such as coated paper and photo paper, use the following guidelines:

! Use the manual feed units when printing a single sheet of heavy

paper. Use tray 1 or tray 2 when printing multiple sheets of paper.

! When printing on heavy paper (up to a 0.52 mm, or 0.02 inch,

thickness), use the rear manual feed. It provides a straight-through paper path that allows the printer to handle heavy or thick paper.

CAUTION Do not use paper that is heavier than the media specification

recommended for this printer. Doing so can cause misfeeds, jams, reduced print quality, and excessive mechanical wear. See “Selecting and loading print media.”

ENWW 7-17

To print on heavy paper using the front or rear manual feed

Note If you want to print using the rear manual feed and an optional auto-

duplex unit is installed in the printer, remove the duplex unit and reinstall the rear manual feed.

For more information about configuring settings in the printer driver, see “Using the printer driver.”

1 In the printer driver, select Manual Feed as the media source,

select the appropriate media type, and then print the document.

2 When the indicator light on the LCD control panel blinks, insert one

sheet of paper into the front or rear manual feed. For more information, see “Loading the manual feed units.”

3 If you are using the front manual feed, move the paper guide until it

is flush against the paper.

4 Press R

than one page, insert another sheet of paper when prompted by the printer, and then press R

Note If you press RESUME when the front manual feed is out of paper and

paper is still loaded in tray 1, the printer will draw paper from tray 1. If you begin printing from the rear manual feed and you are prompted to

load media, you can switch to the front manual feed by inserting a sheet of paper into the front manual feed and pressing RESUME.

ESUME on the LCD control panel. If you are printing more

ESUME on the LCD control panel.

To print on heavy paper from tray 1 or tray 2

1 Load the media in tray 1 or tray 2. For more information, see “Load

paper and configure media types and sizes.”

2 In the printer driver, select Tray 1 or Tray 2 as the media source,

and then select the appropriate media type.

3 Print the document.

7-18 ENWW

Printing on custom-sized paper

! Use the front manual feed when printing a single sheet of custom-

sized or heavy paper that is 102 by 221 mm (4 by 8.7 inches) to 330 by 483 mm (13 by 19 inches). Use the rear manual feed or tray 1 when printing on paper that is 102 by 152 mm (4 by 6 inches) to 330 by 483 mm (13 by 19 inches). Use tray 2 when printing on paper that is 183 by 191 mm (7.2 by 7.5 inches) to 330 by 483 mm (13 by 19 inches). Use tray 1 or tray 2 when printing multiple sheets of paper.

! If your application supports custom-sized paper, set the paper size

in the application before creating and printing the document. If your application does not support custom-sized paper, set the size in the printer driver, create the document, and then print it. (You might need to reformat existing documents to print them correctly on custom paper sizes.)

To print on custom-sized paper using the front or rear manual feed

Note If you want to print using the rear manual feed and an optional auto-

duplex unit is installed in the printer, remove the duplex unit and reinstall the rear manual feed.

For more information about configuring settings in the printer driver, see “Using the printer driver.”

1 In the printer driver, select Manual Feed as the media source,

either select or create a custom size, and then print the document.

2 When the indicator light on the LCD control panel blinks, insert one

sheet of paper into the front or rear manual feed. For more information, see “Loading the manual feed units.”

3 If you are using the front manual feed, move the paper guide until it

is flush against the paper.

4 Press R

ESUME on the LCD control panel. If you are printing more

than one page, insert another sheet of paper when prompted by the printer, and then press R

ESUME on the LCD control panel.

Note If you press RESUME when the front manual feed is out of paper and

paper is still loaded in tray 1, the printer will draw paper from tray 1. If you begin printing from the rear manual feed and you are prompted to

load media, you can switch to the front manual feed by inserting a sheet of paper into the front manual feed and pressing RESUME.

ENWW 7-19

To print on custom-sized paper from tray 1 or tray 2

1 Load the media in tray 1 or tray 2. (For more information, see “Load

paper and configure media types and sizes.”)

2 In the printer driver, select Tray 1 or Tray 2 as the media source,

and then either select or create a custom size.

3 Print the document.

Printing on both sides of the page

The printer can automatically print on both sides of paper with an optional auto-duplex unit.

Note Make sure the auto-duplex unit has been configured in the printer driver

you are using. For more information, see “Enable the HP Auto-Duplex Unit in the printer driver (optional).”

Guidelines for printing on both sides of a page

When printing on both sides of the page using the optional auto-duplex unit, use the following guidelines:

! The auto-duplex unit supports the following paper sizes:

U.S. Letter, U.S. Legal, U.S. Executive, A4, JIS B4, JIS B5, 11 x 17, A3, and Super B (13 x 19 inches). It does not support smaller sizes or custom sizes.

! The minimum top margin should match or exceed 12 mm

(0.5 inch).

! Do not print on both sides of transparencies, envelopes, plain

premium inkjet paper, photo paper, brochure paper, or paper lighter

than 60 g/m Jams might occur with these types of media.

! To print on both sides of paper, make the selection from the

software or printer driver. (For Windows, see the printer driver online help. For Macintosh, see the Mac Help on your computer.)

! If you do not use the printer driver that came with the printer, you

might need to change the Duplex setting from the Configuration Menu in the LCD control panel to Configuration Menu, set Binding to long edge or short edge. For information about using the LCD control panel, see “Using the LCD control panel.”

(16 lb Bond) or heavier than 105 g/m2 (28 lb Bond).

DUPLEX=ON. Also, in the

7-20 ENWW

! Several kinds of paper require a specific orientation when you print

on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. The auto-duplex unit prints the second side of paper first. For tray 1 and tray 2, load the paper with the front side facing down. For the front manual feed, load the paper with the front side facing up.

! If you attempt to print on both sides of paper without an auto-duplex

unit installed, the printer prints the document automatically on one side of the paper.

! When the auto-duplex unit is installed, the rear manual feed is

unavailable.

Layout options

The four orientation options for printing on both sides of a page are shown below. These options can be selected from the printer driver or from the LCD control panel by setting Handling Menu and

ORIENTATION from the Printing Menu. For

information about using the LCD control panel, see “Using the LCD control panel.”

Note For Macintosh, select portrait or landscape orientation in the Page Setup

dialog box.

BINDING from the Paper

ENWW 7-21

Long-edge portrait

This is the default printer setting, and the most common layout used, with every printed image oriented right side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

Long-edge landscape*

This layout is often u se d i n a ccounting, data processing, and spreadsheet applications. Every oth er printed imag e is oriented upside-down. Fac ing pages are read continuously from top to bottom.

Short-edge portrait*

This layout is often used with clipboards. Every other print ed image is oriented upside-down. Fac ing pages are read continuously from top to bottom.

Short-edge landscape

Each printed image is oriented right side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

Note When using the PCL 5C printer driver on a computer that runs Windows,

select “Flip Pages Up” for the binding options designated with (*) above.

7-22 ENWW

Troubleshooting and

maintaining

General troubleshooting tips

If you have problems with the printer or have trouble printing, try the following troubleshooting tips to help diagnose and solve the problems:

! Complete the quick checkup steps. ! Print a Configuration Page and a Diagnostic Page. These pages

can help diagnose printer problems.

! Check the printer’s embedded Web server (if the printer is

connected to a network). For more information, see “Using the embedded Web server.”

Quick checkup

The following steps can help you identify and solve printer problems.

Step 1: Check the power

Make sure the power cord is connected firmly to the printer and to a working outlet and that the printer is turned on.

Step 2: Check the print media

Make sure media is loaded correctly in the tray and that the media is not jammed in the printer.

For information about loading media, see “Selecting and loading print media.” For information about clearing and preventing jams, see “Solving media feed problems.”

ENWW 8-1

Step 3: Check the LCD control panel

The printer displays two general types of error messages:

Error message

Example Solution

type

Error messages showing common printer errors

Messages showing error codes

BAD INK CARTRIDGE OR PRINTHEAD

EVENT: XXXX

See “Common printer messages.”

The printer might have a hardware problem. Turn off the printer, wait for a few seconds, and then turn it on again. In most situations, this action solves the problem. If the message persists, your printer might need service. Write down the error code and contact HP.

Step 4: Check the indicator light

If the indicator light on the LCD control panel is flashing and the printer does not print, lift up the printhead cover and make sure the carriage lock properly secures the hook on the printhead access latch.

For more information the indicator light, see “Understanding LCD control panel parts.”

Step 5: Check the ink cartridges and printheads

Make sure all four ink cartridges and printheads are properly installed and that the protective tape covering the ink nozzles has been removed. Make sure the ink cartridges are not empty.

For information about maintaining ink cartridges and printheads, see “Replacing ink cartridges and printheads” and “Maintaining the printheads.”

Step 6: Check the printer setup

Make sure the printer is selected as the current or default printer. If your computer is running Windows, make sure that Pause Printing is not selected.

For more information about checking printer settings, see the documentation for your computer.

8-2 ENWW

Step 7: Check the print settings

Make sure the print settings (such as paper type, paper size, margins, and color) in the printer driver are correct. Also, check the settings in the Page Setup dialog box (typically available by selecting Page Setup from the File menu in an application).

Step 8: Check the USB or parallel port on your computer

Make sure your printer is connected directly to the USB or parallel port. Do not share the port with other devices, such as a Zip drive.

For information about connecting the printer to the USB or parallel port on your computer, see “Install the printer software and connect the interface cable.”

Step 9: Check the network setup

Make sure that your printer is properly set up in the network environment.

Note If the printer is connected to a network, you can use the embedded Web

server in the printer to check the network setup. For more information about using the embedded Web server, see “Using the embedded Web server.”

For more information about setting up and using the printer in a network environment, see “Installing optional accessories.”

ENWW 8-3

Printing a Configuration Page

Item Description

1 Printer Information: Shows general printer information,

such as fir m ware versio n number, model name, and memory installed.

2 Printheads Information: Shows printhead health

information for each printhead.

3 Ink Cartridges Information: Shows the amount of ink left

in each ink c artridge.

To print a Configuration Page

1 Press MENU on the LCD control panel until INFORMATION MENU

appears.

2 Press I 3 Press S

Note If an HP Jetdirect print server is installed, two pages print.

8-4 ENWW

TEM until PRINT CONFIGURATION appears.

ELECT to print the configuration page.

Printing a Diagnostic Page

Note The information on the diagnostic page is useful to the HP Customer

Care Center in helping you to troubleshoot any printer problem.

Item Description

1 Printheads Information: Shows printhead information,

such as the model name, out-of-warranty date, and the amount of ink consumed for each printhead.

2 Ink Cartridges Information: Shows ink cartridge

information, such as the model name, expiration date, and the amo unt of ink consumed for each ink cartridge.

3 Nozzle patterns: Indicate whether the printheads have

faulty nozzles.

To print a Diagnostic Page

1 Press MENU on the LCD control panel until INFORMATION MENU

appears.

2 Press I 3 Press S

ENWW 8-5

TEM until PRINT DIAGNOSTIC PAGE appears.

ELECT to print the diagnostic page.

Solving advanced printer problems

The following information provides solutions to advanced problems you might encounter with the printer. To use this information, locate the problem you are encountering, and then follow the instructions for solving the problem.

Problems with the printer

Note If the printer is used on a network, see the electronic HP Jetdirect Print

Server Administrator’s Guide on the Starter CD.

The printer is not responding

! Check the printer LCD control panel for error messages

For a list of messages showing common printer errors, see “Common printer messages.”

! Check the printer setup

Check to make sure the ink cartridges, printheads, and print media are loaded correctly. Also make sure that the printer cable is firmly connected from the printer to your computer and that the power cable is connected from your printer to the wall outlet.

Ensure that the correct port (LPTx) is selected and that the printer is connected directly to your computer. If your printer is connected to a switch box, complete one of the following, and then try printing again:

• Make sure that you have selected the correct switch.

• Connect the printer directly to the computer without the switch box.

! Check that only one cable is connected

Do not connect more than one interface cable (network cable, parallel cable, or USB cable) to the printer at the same time. If two or more cables are connected, turn off the printer and disconnect the cable you are not using.

8-6 ENWW

! Check the power

If the printer is turned on: Check to make sure your printer is selected as the current or

default printer. For information about setting the default printer in Windows, see “Setting the default printer.” For information about setting the default printer in the Mac OS, see “Changing printer settings and printing documents.”

If the printer is not turned on: Press and hold the POWER button on the printer for a few seconds.

After a brief printer startup, you should see a steady green light above the button.

Note If you tried to print when the printer was turned off, an alert message

should have appeared on your computer. If the printer was off and you did not see a message when you tried to print, the printer setup might be incorrect. Uninstall the printer software by running the uninstaller program in the printer’s program group or the Add/Remove Programs utility (Windows) or by selecting the uninstall option in the Installer (Mac OS). Then reinstall the software that came with your printer.

The printer light blinks amber

An event that requires user intervention or an error has occurred. For example, a printer cover might not be closed properly, or the carriage might be jammed.

! Check the LCD control panel

If the message shows a common printer error, see “Common printer messages.” Follow the recommended actions to resolve the error.

! Restart the printer

The printer light turns off while the printer is turned on

A nonrecoverable error has occurred, such as a hardware problem.

Turn off the printer, wait for a few seconds, and then turn it on again. In most situations, this action solves the problem. If the message persists, your printer might need service. Write down the error code and conta ct HP.

ENWW 8-7

The printer shuts down unexpectedly

! Check the power

Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The indicator light on the LCD control panel should be green. Try turning the printer off, and then on again.

Nothing is printed

! Be patient

Complex documents that contain many fonts, graphics, and color photos take longer to begin printing. The indicator light on the LCD control panel blinks green when the printer is processing information.

! Check the power

! Check the print media

Make sure media is loaded correctly in the paper tray and that the print media is not jammed in the printer. For more information about loading media, see “Selecting and loading print media.”

! Check the ink cartridges and printheads

Make sure the ink cartridges and printheads are properly installed. Properly close the printhead access latch and printhead cover. Make sure the protective tapes have been removed from the printheads.

! Try printing a “sample page”

1 Press M

ENU on the LCD control panel until INFORMATION MENU

appears.

2 Press I 3 Press S

TEM until PRINT DEMO appears.

ELECT to print the demo page.

8-8 ENWW

! Check the printer setup

Make sure the printer is selected as the current or default printer. For information about setting the default printer in Windows, see “Setting the default printer.” For information about setting the default printer in the Mac OS, see “Changing printer settings and printing documents.”

Also, if your computer is running Windows, make sure that Pause Printing is not selected.

1 Click Start, point to Settings, and then click Printers (Windows

95, Windows 98, Windows Millennium Edition, Windows NT 4.0, and Windows 2000).

-OrClick Start, and then click Printers and Faxes (Windows XP).

2 Right-click the printer icon you want to change, and then make

sure that Pause Printing is not selected.

! Check the network setup

Make sure that your printer is properly set up in the network environment. For information about setting up and using the printer on a network, see “Installing optional accessories.” Also, see the electronic HP Jetdirect Print Server Administrator’s Guide on the Starter CD.

Printer takes a long time to print a job

! Check your system configuration

Make sure your computer meets the designated system requirements. Although the printer is designed to function with a computer that meets the minimum system requirements, printer performance is optimized with a computer that meets the recommended system requirements.

For information about system requirements, see “Printer specifications.”

! Make sure the computer has sufficient hard-disk space

If you are printing graphics-intensive files, make sure you have enough hard-disk space.

ENWW 8-9

Make sure the port setting configuration in th e computer is set

to ECP (Windows 95 and Windows 98 only)

See the computer’s manual for information on how to change your port setting, or contact your computer manufacturer.

! Make sure the computer has enough resources available

(Windows only)

If less than 80 percent of the computer resources are available, printing could be significantly slower.

To make more computer resources available, close all unused applications and resend your print job. If necessary, restart your system, and then resend your print job.

Printing problems

A blank page is printed

! Check the LCD control panel for error messages

For a list of recoverable errors, see “Common printer messages.”

! Check the printheads for tape

Make sure you have removed the printhead protective tapes that cover the ink nozzl es.

! Check the ink cartridges

If you are printing black text and a blank page prints, your black ink cartridge might be empty.

! Check the printer setup

Make sure your printer is selected as the current or default printer. For information about setting the default printer in Windows, see “Setting the default printer.” For information about setting the default printer in the Mac OS, see “Changing printer settings and printing documents.”

! Check the parallel port on your computer (Windows only)

If you are using a parallel interface connection, make sure the printer is connected directly to the parallel port. Do not share the port with other devices, such as a Zip drive.

8-10 ENWW

Placement of the text or graphics is wrong

! Make sure the media size or orientation settings are correct

Make sure the media size and page orientation selected in the software application match the settings in the printer driver.

! Make sure the media is loaded correctly

If everything on the page is slanted or skewed, check the following:

• Make sure the paper width and length guides fit snugly against the left and bottom edges of the paper stack.

• For tray 1, make sure that no more than 150 sheets of paper or 80 transparencies (up to a 15 mm- or 0.58 inch-thick, stacked) are loaded in the tray. For tray 2, make sure that no more than 250 sheets of paper (up to a 25 mm- or 0.98 inch-thick, stacked) are loaded in the tray.

For more information about loading paper, see “Selecting and loading print media.”

! Make sure the margin settings are correct

If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer. For more information about printer margins, see the table of minimum margins in “Tips for loading paper.”

! If the document is formatted for an HP LaserJet print er, set the

printable area correctly (Windows only)

When printing documents formatted for an HP LaserJet printer, pages in your document might be cropped or truncated, or the content of one page might overflow to the next. Set the Emulate LaserJet Margins option in the printer driver.

ENWW 8-11

Text or graphics are cut off at the edges of a page

! Make sure the orientation settings are correct

The page orientation selected might not be correct for the document you are printing. See “Changing printer settings”for instructions about changing print settings.

! Make sure the margin settings are correct

! Make sure the content fits on the page

Content that is cut off might be outside the printable area. Or, the size of the document you are printing is larger than the paper size in the main tray.

Check if the layout of the document you are trying to print will fit on a paper size supported by the printer, and then load the correct paper size. Make sure to select the correct page orientation.

Alternatively, if your computer is running Windows, select Emulate LaserJet Margins in the printer driver to scale the document to fit the paper size currently selected. Sometimes software applications also allow you to select this print mode.

! Make sure the paper is loaded correctly

Make sure the paper width and length guides fit snugly against the left and bottom edges of the paper stack. Also, make sure that the correct paper orientation is selected.

See “Selecting and loading print media” for instructions about loading paper.

See “Changing printer settings” for instructions about changing print settings.

! The software application cannot interpret print settings

properly

Check the Release Notes for known software conflicts. Otherwise, check your software application manual, or call the software manufacturer for more specific help for this problem.

8-12 ENWW

The wrong fonts are printed

! Make sure that fonts are used correctly in the document

Make sure you correctly apply the font you want to use. For example, in a graphics application, place the words in the desired size; do not enlarge by dragging and sizing.

! Make sure the font is available in your computer

The fonts used in the document might not match the fonts currently available in your computer or the type of font used is not designed to be printed. (A font is a collection of typefaces or styles used to give your text a particular look.) Make sure the font is available in your software application's font selection box, and make sure it is a TrueType™ font.

TrueType is a technology that can create fonts of any sizes from a basic font outline. TrueType fonts are scalable. They can be scaled at any time for use on the computer screen or the printer. This is the standard font-scaling technology in Windows.

! The wrong printer driver is selected

Check to make sure your printer is selected as the current or default printer. For information about setting the default printer in Windows, see “Setting the default printer.” For information about setting the default printer in the Mac OS, see “Changing printer settings and printing documents.”

! The software application is conflicting with the printer

The problem is likely a conflict related to the software application you are using. Contact the manufacturer of your software for help.

See the release notes for a list of known conflicts with popular software applications.

! ISE fonts are enabled in the LCD control panel

If ISE fonts are not required to print your documents, disable these fonts by setting

ISE FONTS to NO on the Printing Menu in the LCD

control panel. For more information about changing LCD control panel menu settings, see “Changing LCD control panel menu settings.”

ENWW 8-13

Text is jagged at the edges

! Make sure the correct type of font has been chosen

Some software applications offer custom fonts that have jagged edges when enlarged or printed. By using TrueType fonts, you can ensure that the printer is able to print smooth fonts. When selecting a font, look for the TrueType icon.

! A bitmap image of text is being printed

A bitmap image of text might have jagged edges when skewed, enlarged, or printed. By using TrueType fonts, you can ensure that the printe r is able to print smooth-looking fonts. When selecting a font, look for the TrueType icon.

! An incorrect paper type is being used

Your printer is designed to work well with most office paper types or quality 25 percent cotton bond paper. Because it uses ink to produce an image, paper that accepts ink well produces the best results. Paper that is heavily textured or does not accept ink well can cause graphics and text to print poorly.

It is best to test a variety of paper types before buying large quantities. Find a paper type that works well and is easy to purchase. HP Inkjet media are designed for the best quality results.

To determine if the paper type is the cause of the problem, try printing the same document on a type of paper that has previously worked well with your printer.

! The software application is conflicting with the printer

The problem is likely a conflict related to the software package you are using. Contact the manufacturer of your software for help.

See the release notes for a list of known conflicts with popular software applications.

8-14 ENWW

The printout is incorrect or part of it is missing

! The margin settings might be wrong

Make sure the margin settings for the document do not exceed the printable area of your printer. For more information about printer margins, see “Load paper and configure media types and sizes.”

! Color print settings might be wrong

The grayscale printing option is probably selected in the printer driver.

Windows

• PCL 5C: Make sure the Print In Grayscale check box is cleared on the Color tab.

• Postscript: Make sure that Print Color as Gray is turned off in the Device Options tab (Windows 95, Windows 98, and Windows Millennium Edition); Monochrome is not selected on the Page Setup tab (Windows NT 4.0); or Black & White is not selected on the Paper/Quality tab (Windows 2000 and Windows XP).

Mac OS

• Mac OS 8.6 to Mac OS 9.1: Select Color Matching from the main pop-up menu in the Print dialog box. Make sure the Black

and White or Grayscale option are not selected in the Print Color pop-up menu.

• Mac OS X: Select HP Image Quality from the main pop-up menu in the Print dialog box and make sure the Print Color as

Gray option is not selected.

Note For information about configuring printer settings in Windows, see “Using

the printer driver.” For information about setting the default printer in the Mac OS, see “Changing printer settings and printing documents.”

! The wrong printer driver is selected

ENWW 8-15

The Symmetrical Margins option makes the left and right

margins equal and top and bottom margins equal (Windows only)

If the page appears incorrect, make sure this setting is not selected in the printer driver.

Meaningless characters printed

! A cable connection is poor

A common cause for nonsense characters is a poor cable connection between the printer and computer.

Make sure the cable connection at both ends is good and that the cable is securely fastened.

! The system needs to be restarted

Turn off the printer and computer for a few seconds, turn them both back on, and then try printing again.

! The wrong printer driver is selected

! The document file is damaged

Occasionally, a document file can become damaged. If you can print other documents from the same software package, try to print using a backup copy of your document, if available.

Printout is slanted or skewed

If paper is twisting as it feeds or margins appear crooked, the paper guides might not be pressed snugly but gently against the paper. Both the length and width paper guides must be gently pressed against the paper.

8-16 ENWW

Ink is smearing

! The printout did not have time to dry

When printing documents that use a lot of ink, you must allow the document more time to dry before handling it. This is especially true for some transparencies.

For best results, use HP Premium Plus Inkjet Transparency Film. However, if you are using HP Premium Inkjet Transparency Film instead and are not attending to the print job, use the Best mode to print. This mode requires a longer drying time, ensuring that the ink dries completely before stac ki ng the next page.

! The paper type is causing the smearing

Some types of paper do not accept ink well, which causes the ink to dry more slowly and results in smearing.

See “Media and paper-handling specifications” for more information about paper.

! The paper has been exposed to a humid environment

If paper has been exposed to a humid environment, it might be difficult to achieve the correct drying time, especially when printing with heavy color saturation. Print on a fresh ream of paper that has been stored in a cool, dry place.

! Too much ink on the page is causing wrinkling

Color documents with rich, blended colors can use excess ink, which wrinkles the page during printing and causes smearing. Try using the Normal or Fast print quality setting to reduce ink, or use HP media designed for printing vivid color documents.

Ink is not filling the text or graphics completely

! The ink cartridges have poor contact

Try removing and then reinstalling the ink cartridges, making sure that they snap firmly into place.

! The ink cartridge is out of ink

Your ink cartridge might be out of ink. Replace the empty ink cartridge. See “Replacing ink cartridges and printheads.”

ENWW 8-17

An incorrect paper type is being used

Some paper types are not suitable for use with your printer. See “Media and paper-handling specifications.”

! The wrong print quality mode is being used

Try to print using Best print quality mode. If this does not help, see “Telephone support” for information about contacting HP.

Color problems

Printouts are faded or dull-colored

! Fast print quality is selected

The Fast mode allows you to print at a faster rate. As such, this option is good for printing drafts. To achieve better colored printout, select Normal or Best print quality in the printer driver.

! An incorrect paper type print setting is being used

When printing on transparencies or other special paper types, select the corresponding paper type in HP's Print Settings dialog box. This dialog box allows you to gain access to printer features from a software application, such as a word-processing and graphics application. You use the printer driver to select print quality, page orientation, paper type, and paper size.

! An incorrect paper type is being used

Some paper types are not suitable for use with your printer. See “Media and paper-handling specifications.”

! An ink cartridge is low on ink

Check that all the lines are connected and printed properly. If the lines are broken, your ink cartridge is probably out of ink. Replace the ink cartridge with a new one. However, if you have recently replaced your cartridge, the cartridge is probably bad. See “Telephone support” for information about contacting HP.

8-18 ENWW

Hp INKJET2600 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Getting started

Setting up

Understanding printer parts

Setting up the printer

Step 1: Check the box contents

Step 3: Connect the power cord and turn on the printer

Step 5: Set up the LCD control panel for your language (optional)

Step 6: Load paper and configure media types and sizes

Step 7: Install the ink cartridges

Step 8: Install the printheads

Step 9: Install the printer software and connect the interface cable

Macintosh printing software components

Installing the printer software and connecting the interface cable

Connecting the printer with a USB cable

Connecting the printer with a network (Ethernet) cable

Changing printer settings and printing documents

HP Auto-Duplex Unit

HP Jetdirect print server

Obtaining more information

Additional printer memory

Installing memory

Checking memory installation

Understanding LCD control panel parts

Printing an LCD control panel menu map

Changing LCD contro l panel menu settings

Information Menu

Printing Menu

EIO Menu

I/O Menu

Maintenance Menu

Reset Menu

Common printer messages

Using the HP Business Inkjet 2600 Series Toolbox

Printer Status tab

Information tab

Using the embedded Web server

Gaining access to the embedded Web server

Embedded Web server pages

Media and paper-handling specifications

Supported media types

Supported media sizes

Media handling

Selecting and loading print media

Configuring paper trays

Loading the manual feed units

Using the printer driver

Setting the default printer

Changing printer settings

Printing using the printer drivers

Printing on special media

Printing on envelopes and cards

Printing on heavy paper

Printing on custom-sized paper

Printing on both sides of the page

Guidelines for printing on both sides of a page

General troubleshooting tips

Quick checkup

Printing a Configuration Page

Printing a Diagnostic Page

Solving advanced printer problems

Problems with the printer

Printing problems

Color problems