Hp INKJET1000 User Manual

HP Business Inkjet 1000

Series Printer

User’s Guide

HP Business Inkjet 1000 Series Printer

User’s Guide

First edition: 04/2005

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark Credits

Microsoft

UNIX

Novell

Pentium

Adobe

, Windows®, Windows NT®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation.

is a registered trademark of the Open Group.

and NetWare® are registered trademarks of Novell Corporation.

is a registered trademark of Intel Corporation.

and Acrobat® are registered trademarks of Adobe Systems Incorporate.

Safety Information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded,

check with a qualified electrician.

3. Observe all warnings and instructions marked on the product.

4. Unplug this product from wall outlets before cleaning.

5. Do not install or use this product near water, or when you are wet.

6. Install the product securely on a stable surface.

7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8. If the product does not operate normally, see Maintaining and troubleshooting.

9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Getting started

Finding other resources for product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Learning about printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Understanding the printer parts and functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting directly using a USB cable (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Sharing the printer on a locally shared network (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting directly using a USB cable (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

USB printer sharing over an Ethernet network (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Uninstalling the printing system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Uninstalling software for Windows (all versions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Uninstalling software for the Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Making copies of the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the printer

Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding specifications for supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting minimum margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Printing using the PCL 3 printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Changing printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Changing settings for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Changing settings for the Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Performing printer tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing on both sides (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Performing manual duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Performing automatic duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing on envelopes and cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing on transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printing on custom-size media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents

Using diagnostic tools

Using the Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printer Services tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using HP Instant Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using myPrintMileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the HP Inkjet Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using HP Web Jetadmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Maintaining and troubleshooting

Maintaining ink cartridges and printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Checking the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contents

Cleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Replacing the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Starting troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Printing a configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Resolving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Printer shuts down unexpectedly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

All lights are blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

A blank page printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Something on the page is missing or incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Tray cannot be inserted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Another paper-feed problem is occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printer lights reference

HP supplies and accessories

Ordering printing supplies through the Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Finding accessory part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Finding supplies part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Support and warranty

Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

HP Instant Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Printer specifications

Regulatory information

FCC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

EMI statement (Korea) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Regulatory model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Power cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

LED classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Environmental sustainability program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Reduction and elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Index

Glossary

2 Contents

1 Getting started

Thank you for buying the printer. This guide provides details about how to set up your printer, how to perform simple printer tasks, and how to resolve printer problems.

Finding other resources for product information

You can obtain product information that is not included in this guide from the following resources:

• Setup poster. Provides illustrated setup information. A printed version of this document is provided with

the printer. Also, an electronic version is available as an Adobe (PDF) file on the Starter CD.

• Getting started guide. Includes information about setting up the printer and installing the software.

You probably referred to this guide when you set up the product.

• Online Help. Includes overview information about and procedures performed using the printer

software.

• Starter CD. Includes the printer driver, Toolbox, Installer Customization utility, electronic copies of this

user’s guide, release notes, and ordering information.

• Toolbox. Contains “how-to” and troubleshooting instructions, and provides information about

printhead health. If you choose to install the Toolbox, a Toolbox taskbar icon appears when the Toolbox is running. Toolbox is available for Microsoft

• HP Instant Support. A Web-based tool that provides product-specific services, troubleshooting tips,

and information about your printer’s ink and media usage. This e-service can be opened from the Toolbox

• HP Inkjet Utility. The HP Inkjet Utility contains tools to calibrate the printer, clean the printheads,

print a test page, and find website support information. The HP Inkjet Utility is available for Mac OS users only.

• World Wide Web. The following websites contain information about the printer: http://www.hp.com/support/businessinkjet1000 http://www.hp.com

. HP Instant Support is available for Windows users only.

Windows® users only.

Acrobat® Portable Document Format

Getting started

• Network operating system (NOS) and operating system (OS) manuals. These manuals came with your

computer or your NOS. They describe the basic network printing common to all network printers.

Finding other resources for product information

Learning about printer configurations

This printer is a four-color Inkjet printer that prints up to 23 pages per minute (ppm) in monochrome (black and white) and 18 ppm in color in Draft mode.

The printer includes these features.

• Paper handling. This model includes a standard input tray (Tray 1) that holds up to

150 sheets.

• Connectivity. This model includes a USB connector.

You can add an optional auto-duplex unit for printing two-sided documents, which saves money and paper. You can also add an optional print server, which allows you to share the printer on a network.

Understanding the printer parts and functions

Front view

1 2 4 53

1. Paper guides.

2. Output tray.

3. Control panel. See Control panel parts.

4. Top cover.

5. Printing supplies cover. See Printing supplies area.

6. Tray 1. This tray holds 150 sheets.

7. Tray extension latch. Use this latch to extend the tray to accomodate legal-size media.

Getting started4

Printing supplies area

1. Printhead latch. The printhead latch provides access for installing or removing printheads from their

color-coded slots.

2. Printheads. Each printhead must be placed in its color-coded slot.

3. Ink cartridges. Each ink cartridge must be placed in its color-coded slot.

Control panel parts

1. (power button).

2. Power light (green).

3. Printing supplies lights. Indicate the status of ink cartridges and printheads: a) Printhead light

b) Ink Cartridge light c) color indicator lights. See Printer lights reference.

4. (cancel button). Cancels the current print job.

1 3 4 5

Getting started

5. (resume button).

6. Resume light. This light blinks in these situations:

• when there is a media jam

• when the printer is out of paper

• while a printed page is drying

• while the printer is printing a manual duplex job and waiting for the job to be turned

If the printed page is drying, then wait for the printer to finish, and the light will turn off. Otherwise, resolve the problem and press the (resume button) if the light does not turn off.

Understanding the printer parts and functions

Back view

1. USB connector.

2. Power input.

3. Auto-duplex unit.

4. Rear-access panel.

Getting started6

Connecting the printer

Your printer supports local printing using a USB cable. (USB cables are sold separately. To order, see HP supplies and accessories.)

You can share the printer in these ways:

• You can use a simple form of networking, known as locally shared networking, if you connect the

printer to a computer running Windows. Using this method, you can share the printer with other Windows users. See Connecting directly using a USB cable (Windows) and Sharing the printer on a

locally shared network (Windows).

• You can also use locally shared networking if you connect the printer to a computer running a

Mac OS. Using this method, you can share the printer with other Mac OS users. See Connecting

directly using a USB cable (Mac OS).

Connecting directly using a USB cable (Windows)

In the Windows environment, you can connect directly using a USB cable.

NOTE: To use a USB cable to connect the printer to a computer running the Mac OS, see Connecting

directly using a USB cable (Mac OS).

Getting started

For Windows, you can use a USB cable to connect the printer to the computer if the computer has a USB port and is running Microsoft Windows 98, Me, 2000, or XP.

In most cases, after you install the printer software and connect a printer to the computer, you can install additional printers with USB cables without reinstalling the printing software.

Computer connecting to a USB port

Completing a software-first installation

Complete the setup using these instructions if you have not yet installed a USB cable (not included).

To complete a software-first installation

1. Close any running applications.

a. Press CTRL+ALT+DELETE simultaneously on your computer keyboard and then click Task Manager.

b. Close any applications that are running. (Do not close Systray or Explorer.)

c. When finished, click the X in the upper-right corner of the Task Manager to close it.

Connecting the printer

2. Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not run automatically, click Start, click Run, and in the command line box, type the letter of your computer’s CD drive followed by:\AUTORUN (for example, type D:\AUTORUN).

3. On the CD menu, click Install Printer Driver.

4. Choose the language you want and click OK.

5. Follow the instructions on the screen.

6. When prompted, click Connected directly to this computer, and then click Next.

7. For USB connection: Click USB Cable and then click Next.

8. Follow the instructions on the screen to complete the installation.

9. When prompted, connect the USB cable to the computer and the printer.

The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder.

10.To share the printer, see Sharing the printer on a locally shared network (Windows).

Completing a hardware-first installation

Complete the setup using these instructions if you already installed a USB cable (not included) and then started the software. The Found New Hardware screen appears.

To complete a hardware-first installation

NOTE: Before you can install the printer software on a computer running Windows XP 64-bit, you must

download the printer software from http://www.hp.com/support/businessinkjet1000.

1. Click Next in the Found New Hardware wizard.

2. Click Search for the best driver for your device (Recommended), and then click Next.

3. Insert the Starter CD into the CD-ROM drive.

4. If the CD menu appears, click Exit twice to close the CD menu.

5. Select Specify a location.

6. Click Browse to locate the root directory on the Starter CD, and then click OK.

7. Click Next, and then follow the instructions on the screen.

8. Click Next, and then click Finish.

9. To share the printer, see Sharing the printer on a locally shared network (Windows).

NOTE: Upon completion of the hardware-first installation process, The Found New Hardware wizard will

automatically launch the setup program. This gives you the option to install non-driver components such as the Toolbox.

Getting started8

Sharing the printer on a locally shared network (Windows)

In a locally shared network, the printer is connected directly to the USB connector of a selected computer (known as the server) and is shared by other computers (clients). Use this configuration only in small groups or when usage is low. The computer connected to the printer is slowed down when many users print to its shared printer.

You can share the printer on a locally shared network when:

• The computer connected to the printer is running Windows.

• The printer will be shared with other Windows users. (You cannot share the printer with Mac OS

users.)

Sharing a printer connected to your computer (the server)

1. From the Start menu, find the Printers folder. (The route is different for different Windows operating

systems. It might be through Settings or Control Panel, or directly through Printers and Faxes.)

2. In the Printers folder, right-click the printer and click Properties.

3. On the Share tab, select the “share the printer” option, give the printer a Share Name.

4. Optional. If you are sharing the printer with users of other versions of Windows, you can click

Additional Drivers to install their drivers as a convenience to them. This step requires you to have the

Starter CD in your CD drive.

NOTE: When sharing a locally connected printer, use the newest operating system as the server.

A Windows 98 server will not recognize a Windows 2000 client.

5. Click OK.

Using a printer connected to another computer (clients)

Clients can connect to the printer in three different ways:

• Install the printer software from the Starter CD. When prompted, select Connected via the network,

and then select Client Setup for client-server printing.

• Browse to the printer on the network and drag the printer to your Printers folder.

• Add the printer and install the software from the INF file that has been saved to a location on your

network. Ask the network administrator where the INF file is located.

On the Starter CD, the INF files are stored in folders using the following format: <CD>:\Setup\Drivers\PCL3\<operating system>\<language>.

Getting started

For example, if your CD drive letter is D:, then D:\Setup\Drivers\PCL3\Win2k_XP\English would contain the English Windows 2000 PCL 3 INF file.

Connecting the printer

Connecting directly using a USB cable (Mac OS)

Install the software first, and then connect the printer to the computer. You can share the printer with other Mac OS users when you are finished, if you want.

To connect using a USB cable

1. Insert the Starter CD into the CD-ROM drive.

2. Double-click the CD icon on the desktop, and then double-click the Setup icon.

-OrLocate the installer in the Installer folder on the Starter CD.

3. Click Install Driver.

4. Follow the instructions on the screen.

5. Connect the cable between the connectors on the computer and the printer.

6. Open the Print Center or the Printer Setup Utility, which is located in the Applications\Utilities folder.

7. Click Add.

8. Select USB from the menu.

9. Select HP Business Inkjet 1000 from the printer list, and then click Add. A dot appears beside the

printer name, indicating that this printer is now the default printer.

10.Close the Print Center or the Printer Setup Utility.

11.To share the printer, see USB printer sharing over an Ethernet network (Mac OS).

USB printer sharing over an Ethernet network (Mac OS)

Basic requirements for printer sharing in a Macintosh environment include the following:

• The Macintosh computers must be communicating on the network using TCP/IP, and the Macintosh

computers must have IP addresses. (AppleTalk is not supported.)

• The printer being shared must be connected to a built-in USB port on the host Macintosh computer.

• Both the host computer and the client computers that are using the shared printer must have printer

sharing software installed and the printer driver or PPD for the printer that is installed. (You can run the Installer program to install the printer sharing software and associated Help files.)

• The client computers should have the appropriate HP printer drivers installed.

• The client computers must be PowerMac computers.

• To use a shared USB PostScript printer, the client computers must have a USB port.

For more information about USB printer sharing, see the support information available on the Apple website (http://www.apple.com

Sharing among Macintosh computers

) or the Mac Help on the computer.

Enable printer sharing on the computer that is connected to the printer (the host).

1. Open System Preferences, click Sharing, and then click Services.

2. Click the Printer Sharing check box.

To print from the other Macintosh computers (the clients) on the network, preselect the printer in Sharing (Mac OS X). Then, choose the neighborhood where the printer is shared and select the printer.

Getting started10

Uninstalling the printing system software

Use the following steps to uninstall the printing system software.

Uninstalling software for Windows (all versions)

1. Close any running applications.

2. From the Start menu, open the Control Panel.

3. Double-click Add/Remove Programs.

4. Select the printing software that you wish to remove.

5. Click the button for adding or removing software.

6. Follow the instructions on the screen to complete the removal of the printer software.

NOTE: You must have administrator privileges to uninstall the printer software in Windows 2000 and

Windows XP.

If the software was not successfully installed, or the Uninstaller could not be found, run the scrubber utility from the Starter CD. See the steps below.

Running the scrubber utility

1. Disconnect the printer from the computer.

2. On the computer, restart Windows.

3. Insert the Starter CD in the CD-ROM drive.

4. Locate the scrubber utility on the Starter CD-ROM and run the utility.

• For Windows 98 and Windows Me, use the scrub9x.exe file located in the

Utils\Scrubber\Win9x_Me folder.

• For Windows 2000 and Windows XP, use the scrub2k.exe file located in the

Utils\Scrubber\Win2k_XP folder.

Uninstalling software for the Mac OS

1. Restart the computer.

NOTE: If you do not restart the computer before you uninstall the software, some files are not removed

from your computer when you run the Uninstall option.

Getting started

2. Insert the Starter CD into the CD-ROM drive.

3. Double-click the CD icon on the desktop.

4. Double-click the installer icon and follow the instructions on the screen.

5. When the Main Installation dialog box appears, select Uninstall from the drop-down list located in the

upper-left part of the dialog box.

6. Follow the instructions on the screen to remove the printer software.

Uninstalling the printing system software

Making copies of the software

The Starter CD contains a utility that lets you copy the printer software on to disks, or to create custom installations, which is a task usually performed by system administrators. When you run the Installer, select Customization Utility to copy disks.

You can also use this utility to copy the printer software to your hard drive or to a network drive. After the files are copied to another location, you can install the printer software from that location.

Installing other software

The following drivers and optional software are also available for installation on the printer.

• HP Web Jetadmin. This is a Web browser-based network printer management tool. A link to the

HP Web Jetadmin website is included on the Starter CD. See Using HP Web Jetadmin for more information about using this tool.

NOTE: HP Web Jetadmin is only available if the printer is connected to a network using an optional

HP Jetdirect print server. For ordering information, see HP Jetdirect print servers.

• Linux driver. Available at http://www.hp.com/support/businessinkjet1000

about using Linux with HP printers, visit http://hp.sourceforge.net

• Printer installation software for UNIX

download at http://www.hp.com/support/net_printing

• Information about using the IBM PostScript 3 emulation printer driver for IBM OS/2.

Visit http://www.hp.com/support/businessinkjet1000

If you are using Windows 2000 or Windows XP, you must have administrator privileges to install a printer driver.

(HP-UX, Sun Solaris) networks. This software is available for

. For more information

Getting started12

2 Using the printer

In this section you will learn how to use the printer driver to change printer settings and to perform basic printer tasks. You will also learn about the special media that you can use with the printer and how to print on that media.

Selecting print media

Before you use the printer, take some time to familiarize yourself with the various media you can use.

The printer is designed to work well with most types of office paper and with 25 percent cotton bond paper. It is best to test a variety of print media types before buying large quantities. Find a media type that works well and is easy to purchase.

NOTE: Use HP media for optimum print quality. These print media types are specifically designed to

work well with the printer. For ordering information and part numbers, see HP supplies and accessories.

Tips for selecting and using print media

For the best results, observe the following guidelines:

• Always use paper that conforms to the printer specifications. For a list of supported media, see

Understanding supported sizes and Understanding supported media types and weights.

• Load only one paper type at a time into a tray.

• In Tray 1, load media print-side down with the right edge of the media aligned against the right edge

and front guide of the tray. See Loading media.

• Load no more than 150 sheets of media into Tray 1.

• Do not use media that is damaged, curled, or wrinkled. Do not use paper with cutouts or perforations

or paper that is heavily textured or embossed. These types of media can cause jams and other problems.

• Do not use paper that is too lightweight or stretches easily. These types of paper can feed improperly

or jam. See Understanding specifications for supported media.

• Do not use multipart forms.

• Paper that is heavily textured or does not accept ink well can cause poorly filled graphics or text.

Using the printer

Selecting print media 13

Understanding specifications for supported media

This section provides information regarding the sizes, types, and weights of media that the printer supports.

Understanding supported sizes

The following table provides detailed information about the sizes and types of media you can use with each paper path. For information about media types that each paper path supports, see Loading media.

Media size Tray 1 Optional auto-

duplex unit

U.S. Letter ( 216 by 279 mm; 8.5 by 11 inches)

U.S. Legal (216 by 356 mm; 8.5 by 14 inches)

A4 (210 by 297 mm; 8.3 by 11.7 inches)

Executive (184 by 267 mm; 7.3 by 10.5 inches)

ISO B5 (176 by 250 mm; 6.9 by 9.9 inches)

A5 (148 by 210 mm; 5.8 by 8.3 inches)

Envelope U.S. #10 (105 by 241 mm; 4.12 by 9.5 inches)

Envelope DL (200 by 110 mm; 8.66 by 4.33 inches)

Envelope C6 (114 by 162 mm; 4.49 by 6.38 inches)

A2 (111 by 146 mm; 4.37 by 5.75 inches)

Index card (76.2 by 127 mm; 3 by 5 inches)

Index card (102 by 152 mm; 4 by 6 inches)

Index card (127 by 203 mm; 5 by 8 inches)

ISO A6 card (105 by 149 mm; 4.13 by 5.83 inches)

Banner paper (up to 216 mm wide and 594.4 cm long; up to 8.5 inches wide and 234 inches long)

Custom-size media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to 8.5 inches wide and 5 to 14 inches long)

Using the printer14

Understanding supported media types and weights

This table provides information regarding the types and weights of media that each paper path can accept and the maximum capacity that each path can hold.

Tray Type Weight Capacity

Tray 1 Paper 16 to 24 lb

(60 to 90 g/m

Transparencies or labels Up to 30 (or 8 mm stacked)

Up to 150 sheets or 0.58 inch

)

(15 mm) stacked

Envelopes 20 to 24 lb

Cards Up to 110 lb index

Optional auto-duplex unit

Paper 16 to 24 lb

Cards Up to 90 lb index

Setting minimum margins

The document margins must match (or exceed) these minimum margin settings in portrait orientation. The illustration below shows which side of the paper and envelope corresponds to each margin.

Left

(75 to 90 g/m2)

(200 g/m

(60 to 90 g/m

(160 g/m

Right

Top

Bottom

Up to 22 (or 15 mm stacked)

)

Up to 60 (or 15 mm stacked)

1 at a time

)

1 at a time

Top

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Left

Bottom

Right

Selecting print media 15

Media Left margin Right margin Top margin Bottom margin

Letter, legal, executive, banner (letter)

A4, A5, ISO B5, cards, banner (A4)

0.25 inch (6.4 mm)

0.13 inch (3.4 mm)

0.25 inch (6.4 mm)

0.13 inch (3.4 mm)

0.12 inch (3.0 mm)

0.50 inch (12.7 mm)

HP Greeting Card Envelope 0.12 inch

(3.0 mm)

All other size envelopes 0.13 inch

(3.4 mm)

Custom-size media 0.12 inch

(3.0 mm)

Photo (4 by 6 inches, or

101.6 by 152.4 mm) with tear-off tab

0.13 inch (3.4 mm)

0.12 inch (3.0 mm)

0.13 inch (3.4 mm)

0.50 inch (12.7 mm)

0.12 inch (3.0 mm)

0.50 inch (12.7 mm)

0.12 inch (3.0 mm)

NOTE: When you are using an optional auto-duplex unit, the minimum top and bottom margin must

match or exceed 0.46 inch or 11.7 mm.

Using the printer16

Loading media

This section contains instructions for loading media into Tray 1.

To load Tray 1

1. Pull the tray out of the printer by grasping under the front of the tray.

2. Raise the output tray.

3. If the media is too long, move the latch on the front of the tray to the right and lower the front of

the tray.

Letter/A4

4. Press the button of the media width guide and slide the guide to the left. Press the button of the media

length guide and slide the guide towards you.

5. Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with

the right and back edges of the tray, and does not spill over the edges.

6. Press the buttons of the media guides and slide the guides to the edges of the loaded media. If you

have raised the output tray, lower it to its original position.

7. Gently reinsert the tray into the printer.

CAUTION: If you have loaded legal-size or longer media, keep the front of the tray lowered. Damage to

the media or printer might result if you raise the front of the tray with this longer media loaded.

8. Pull out the paper extension on the output tray.

Legal

Using the printer

Loading media 17

Printing using the PCL 3 printer driver

In most situations, you will probably print documents using the printer driver. Although specific options vary depending on the application you are using, you can usually gain access to the printer driver by clicking File and then clicking Print in the application.

For more information about printer driver features, see the printer driver online Help. For more information about printing from a specific application, see the documentation for that application. For information about printing from a Macintosh computer, see Changing settings for the Mac OS.

To print using the PCL 3 printer driver

1. On the File menu, click Print.

2. On the Name drop-down menu, select the PCL 3 printer driver, and then click Properties or Setup.

(The options might be different for your application.)

3. On the Source is drop-down menu, select the location of the media on which you want to print.

NOTE: To print an envelope, card, or other special media using Tray 1, select Manual Feed (Tray 1).

For information about loading Tray 1, see Loading media.

4. On the Type is drop-down menu, select the type of media you want to print.

5. Click the Paper tab.

6. On the Print Quality drop-down menu, select a print mode.

7. Change other print settings, if necessary, and then click OK.

8. Click Print.

Using the printer18

Changing printer settings

The printer driver stores the default print settings for most applications. You need to change these settings when you print on media of different sizes or types.

You can change print settings for a single document from the application that the document was created in. To change the default print settings for all documents, you must open the printer driver from the Start menu.

Changing settings for Windows

The printer driver stores the default print settings for most applications. You need to change these settings when you print on media of different sizes or types.

You can change printer settings from an application or the printer driver. Try to make changes from the application first. Changes made to settings from an application always take precedence over changes made to settings from the printer driver.

If you want to change settings only for the jobs you are printing from the application that is currently open, change the settings from the application. After you close the application, the printer settings return to the defaults configured in the printer driver. If you want to set printing options for all jobs you print from all applications, change the default settings in the printer driver.

To change settings from an application (current jobs)

1. With a document open, on the File menu, click Print, and then click Setup or Properties.

2. Change the settings and click OK, Print, or a similar command.

To change default settings (all future jobs)

1. Open the printer driver in one of these ways.

• For Windows 98, Windows Me and Windows 2000: From the Windows desktop, click Start, point to Settings, and then click Printers.

• For Windows XP: Click Start, point to Settings, and then click Printers and Faxes.

2. Right-click the printer icon, and then choose one of these options.

• For Windows 98 and Windows Me: Click Properties.

• For Windows 2000 and Windows XP: Click Printing Preferences or Properties.

3. Change any settings and click OK. The settings you chose will apply to all documents printed from all

applications. You can override these settings from the printer driver just for the job you are currently printing. See To change settings from an application (current jobs).

NOTE: For additional information, go to http://www.hp.com/support/businessinkjet1000.

Using the printer

Changing printer settings 19

To set the default media type

NOTE: Use this procedure to set the default media type to Automatic.

1. Gain access to the default printer settings as described above.

2. On the Paper or Paper/Quality tab, select Automatic in the Type is box and click OK.

For best printing results, still select the type of media you are using each time you print a document.

Changing settings for the Mac OS

You can change printer settings from the Page Setup and Print dialog boxes in the Mac OS.

You can also select the default printer. The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often.

NOTE: For more information about using the Mac OS to change printer settings, see the Mac Help on

your computer.

To change page setup settings

1. Open the document you want to print.

2. On the File menu, click Page Setup.

3. On the Format for drop-down menu, select the printer for which you want to format the document,

and then change the desired settings (such as selecting the media size and setting custom page sizes).

4. On the Paper Size drop-down menu, select the media size on which you want to print.

5. Click OK.

To change print settings

1. Open the document you want to print.

2. On the File menu, click Print.

3. On the Copies & Pages panel, click All.

4. On the Paper Type/Quality panel, select the media source or the media type on which you want

to print.

5. Change any other settings you want, such as choosing a print quality mode.

6. Click Print.

Using the printer20

Performing printer tasks

In this section, you can find information about how to send documents to print, how to print on special media, and how to print on media of user-defined size.

Canceling a print job

You can cancel a print job in these ways:

• Press the (cancel button) on the printer. [Pressing the (cancel button) clears the job that the

printer is currently processing. It does not affect jobs waiting to be processed.]

• For Windows, double-click the printer icon that appears in the lower right corner of the computer

screen. Select the document you want to cancel. On the Document menu, click Cancel.

• For the Mac OS, click the Print Center icon or the Printer Setup Utility icon. In the Printer List dialog

box, double-click the printer icon. In the HP Business Inkjet 1000 dialog box, select the print job and click Delete.

Printing on both sides (duplexing)

You can print on both sides of a sheet of paper automatically using an optional auto-duplex unit. This is called automatic duplexing. To print on both sides of a page, you must specify duplex options in your application or in the printer driver.

Guidelines for printing on both sides of a page

When printing on both sides of the page using the optional auto-duplex unit, use the following guidelines:

• The auto-duplex unit supports the following paper sizes: letter, legal, executive, A4, and ISO B5.

It does not support smaller sizes or custom sizes.

Minimum width: 3 inches (100 mm) Maximum width: 8.5 inches (216 mm) Minimum length: 5 inches (148 mm) Maximum length: 11.7 inches (292 mm)

• To print on both sides of paper, make the selection from the application or printer driver.

See Performing automatic duplexing.

• The minimum top margin should be at least 0.5 inch (12 mm).

• Do not print on both sides of transparencies, banner media, envelopes, plain premium inkjet paper,

photo paper, brochure paper, glossy media, or paper lighter than 16 lb bond (60 g/m than 24 lb bond (90 g/m

• Several kinds of paper require a specific orientation when you print on both sides of a page, such as

letterhead, preprinted paper, and paper with watermarks and prepunched holes. The auto-duplex unit prints the second side of paper first. For Tray 1, load the paper with the front side facing down.

). Jams might occur with these types of media.

) or heavier

Using the printer

Performing printer tasks 21

Performing manual duplexing

If you want, you can duplex manually. If you have installed an optional auto-duplex unit, leave it in place. You will choose manual duplexing in the printer driver.

To perform manual duplexing (Windows)

1. Load the appropriate paper in Tray 1.

2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most

common method.)

3. On the Basics tab, select Back to Front under Page Order.

4. On the Finishing tab, select the Print on Both Sides check box. Make sure that the Automatic check box

is cleared.

5. When duplexing, the top margin might need to be increased slightly to make sure pages align.

Select the Preserve Layout check box to reduce the margins so that the page prints on a single sheet. Clear this check box if you prefer that the page print on more than one sheet with full margins.

6. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the

graphics in the printer driver for examples.

7. Click OK to close the dialog box.

8. Click OK to print.

9. Depending on your type of printer connection, do one of the following steps.

• For directly connected printers: After the first side prints, a dialog box appears on your computer.

Follow the instructions on the screen for reloading the job and then click Continue.

• For network-connected printers: When the first side of the job has printed, the Resume light blinks.

If the Toolbox is installed, the Toolbox shows a dialog box to show you how to reload the job.

10.Press the (resume button) on the printer.

For more information on setting print options, see Changing printer settings.

To perform manual duplexing (Mac OS)

1. Load the appropriate paper in Tray 1.

2. On the File menu, click Print.

3. On the Two Sided Printing panel, select the Print Both Sides check box, the binding orientation you

want (select the desired icon).

4. On the Paper Type/Quality panel, select Manual from the Source drop-down menu.

5. Click Print to print the document.

6. When the first side of the job has printed, the Resume light blinks. Reload the job into the tray. Be sure

to load the paper with the print side up.

7. Press the (resume button) on the printer.

Using the printer22

Performing automatic duplexing

When printing is complete on one side of the paper, the printer holds the paper and pauses while the ink dries. Once the ink is dry, the paper is pulled back into the printer and the second side of the paper is printed. When printing is complete, the paper is dropped on to the output tray.

For more information on setting print options, see Changing printer settings.

To perform automatic duplexing (Windows)

1. Load the appropriate paper in Tray 1.

2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most

common method.)

3. On the Finishing tab, select the Print on Both Sides check box. Make sure that the Automatic check box

is selected.

4. When duplexing, the top margin might need to be increased slightly to make sure the pages align.

Select the Preserve Layout check box to reduce the margins so that the page prints on a single sheet. Clear this check box if you prefer that the page print on more than one sheet with full margins.

5. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the

graphics in the printer driver for examples.

6. Click OK to close the dialog box.

7. Click OK to print.

To perform automatic duplexing (Mac OS)

1. Load the appropriate paper in Tray 1.

2. On the File menu, click Print.

3. On the Two Sided Printing panel, select the Print Both Sides check box, the binding orientation you

want (select the desired icon).

4. On the Paper Type/Quality panel, select Automatic from the Source drop-down menu.

5. Click Print to print the document.

Using the printer

Performing printer tasks 23

Printing photographs

You can print photographs from your digital camera from a software application such as HP Photo Printing Software.

Use Best mode to print photographs. In this mode, printing takes longer and more memory is required from your computer.

Remove each sheet of media as it prints and set it aside to dry. Allowing wet media to stack up can cause smearing.

To print digital photographs (Windows)

1. Load the appropriate paper in Tray 1. Be sure to load the paper with the print side down.

2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most

common method.)

3. On the Paper/Quality tab, select the paper type you are using from the Type is menu (for example,

HP Premium Plus Photo Paper).

4. Under Print Quality, click Best.

5. Select the paper size from the Size is menu.

6. Change any other print settings if necessary.

7. Click OK to close the dialog box.

8. Click OK to print.

To print digital photographs (Mac OS)

1. Load the appropriate paper in Tray 1. Be sure to load the paper with the print side up.

2. Open the Paper Type/Quality panel.

3. Select the paper type you are using (for example, HP Premium Photo Paper).

4. From the Quality drop-down menu, select Best.

5. Change any other print settings if necessary.

6. Click Print to print the document.

Using the printer24

Printing on special media

This section provides information about how to print on media such as envelopes, postcards, and transparencies.

Printing on envelopes and cards

You can print envelopes and cards from Tray 1. Cards must be at least 3 by 5 inches (76.2 by 127 mm) in size.

Tips for printing envelopes

Observe the following guidelines to avoid jams and wrinkled or torn output:

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid

envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use a sturdy envelope of approximately 16 to 27 lb (60 to 101

envelopes, and make sure the folds are sharply creased.

To load envelopes or cards in Tray 1

1. Lift the output tray and remove all media from the tray. Insert the stack of cards or envelopes into the

tray with the flaps facing up and to the right.

g/m

) weight. Use tightly constructed

2. Slide the paper width and length guides in until they stop at the edges of the envelopes or cards.

3. Lower the output tray. Go to To print envelopes or cards from Tray 1 (Windows) or To print envelopes

or cards from Tray 1 (Mac OS).

To print envelopes or cards from Tray 1 (Windows)

1. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most

common method.)

2. On the Paper/Quality tab, select the paper type you are using in the Type is box (for example,

HP Glossy Greeting Card Paper).

3. Select the envelope or card size from the Size is menu.

4. Change any other print settings, if necessary, and then click OK.

5. Send your job to print.

To print envelopes or cards from Tray 1 (Mac OS)

1. On the File menu, click Page Setup.

2. Select the size from the Paper Size pull-down menu.

3. Change any other settings and click OK.

4. On the File menu, click Print.

Using the printer

5. On the Paper Type/Quality panel, select the paper type you are using from the Paper Type pull-down

menu (such as Greeting Cards).

6. Change any other settings if necessary, then click OK.

Printing on special media 25

Printing on transparencies

You can print transparencies from Tray 1. For best results, use HP Premium Plus Inkjet Transparency Film, which is specifically designed to work with the printer, or other transparency film that is designed for inkjet printers.

To load transparencies

1. Remove all media from Tray 1. Insert the transparencies with the rough side down and the adhesive

strip pointing forward.

2. Slide the width and length guides until they stop at the edge of the transparencies. Slide the tray back

into its closed and locked position.

To print transparencies (Windows)

1. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most

common method.)

2. On the Paper/Quality tab, under Print Quality, select Best in the drop-down menu.

NOTE: Use Best mode to print transparencies. Because this mode provides a longer drying time,

it ensures that the ink dries completely before the next page is delivered to the output tray.

3. Under Type is, select Transparency Films.

4. Under Size is, select the appropriate size for the transparency you are printing.

5. Change any other print settings, if necessary, and then click OK.

6. Send your job to print.

7. Remove each sheet of media as it prints and set aside to dry. Allowing wet media to stack up may

cause smearing.

To print transparencies (Mac OS)

1. On the File menu, click Page Setup.

2. In the Paper Size pull-down menu, select size, change any other settings, and click OK.

3. On the File menu, click Print.

4. On the Paper Type/Quality panel, select the Paper tab.

5. In the Paper Type pull-down menu, select the transparency type you are using.

6. In the Quality pull-down menu, select Best.

NOTE: Use Best mode to print transparencies. This mode provides a longer drying time and ensures that

the ink dries completely before the next page exits the printer.

7. Change any other print settings if necessary, and then click Print.

8. Remove each sheet of media as it prints and set aside to dry. Allowing wet media to stack up might

cause smearing.

Using the printer26

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