HP EliteBook Revolve 810 G3 Maintenance And Service Manual
HP EliteBook Revolve 810 G3
Maintenance and Service Guide
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Product notice
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: January 2015
Document Part Number: 780915-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Display ................................................................................................................................................................... 7
Keys ........................................................................................................................................................................ 8
Lights ..................................................................................................................................................................... 9
TouchPad ............................................................................................................................................................. 10
Left side ............................................................................................................................................................... 10
Right side ............................................................................................................................................................. 11
Rear ...................................................................................................................................................................... 12
Bottom ................................................................................................................................................................. 13
3 Illustrated parts catalog .............................................................................................................................. 14
Service tag ........................................................................................................................................................... 14
Computer major components ............................................................................................................................. 15
Miscellaneous parts ............................................................................................................................................. 18
4 Removal and replacement procedures preliminary requirements .................................................................... 20
Tools required ...................................................................................................................................................... 20
Service considerations ........................................................................................................................................ 20
Plastic parts ....................................................................................................................................... 20
Cables and connectors ...................................................................................................................... 21
Drive handling ................................................................................................................................... 21
Grounding guidelines ........................................................................................................................................... 22
Electrostatic discharge damage ....................................................................................................... 22
Packaging and transporting guidelines ......................................................................... 23
Workstation guidelines ................................................................................................... 23
Equipment guidelines ..................................................................................................... 24
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 25
Component replacement procedures ................................................................................................................. 25
Battery ............................................................................................................................................... 25
Service cover ..................................................................................................................................... 26
WWAN module ................................................................................................................................... 28
WLAN module .................................................................................................................................... 30
Solid-state drive ................................................................................................................................ 32
vii
Memory module ................................................................................................................................ 34
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 35
Component replacement procedures ................................................................................................................. 35
Unlocking the device and disabling Always On Remote Management (select HP devices only) ..... 35
NFC board .......................................................................................................................................... 36
Keyboard ........................................................................................................................................... 37
Bottom cover ..................................................................................................................................... 40
Speakers ............................................................................................................................................ 43
Power button board .......................................................................................................................... 44
RTC battery ........................................................................................................................................ 45
System board .................................................................................................................................... 46
Fan/heat sink assembly .................................................................................................................... 49
Hinge cover ........................................................................................................................................ 50
Display assembly .............................................................................................................................. 52
7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8 ................................... 54
Using Computer Setup ......................................................................................................................................... 54
Starting Computer Setup .................................................................................................................. 54
Navigating and selecting in Computer Setup ................................................................................... 54
Restoring factory settings in Computer Setup ................................................................................. 55
Updating the BIOS ............................................................................................................................. 56
Determining the BIOS version ........................................................................................ 56
Downloading a BIOS update ........................................................................................... 56
Using MultiBoot ................................................................................................................................................... 57
About the boot device order ............................................................................................................. 57
Choosing MultiBoot preferences ...................................................................................................... 57
Setting a new boot order in Computer Setup ................................................................. 57
Dynamically choosing a boot device using the f9 prompt ............................................. 58
Setting a MultiBoot Express prompt .............................................................................. 58
Entering MultiBoot Express preferences ....................................................................... 59
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 59
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 59
Using HP Sure Start (select models only) ........................................................................................................... 60
8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 7 ................................... 61
Using Computer Setup ......................................................................................................................................... 61
Starting Computer Setup .................................................................................................................. 61
Navigating and selecting in Computer Setup ................................................................................... 61
Restoring factory settings in Computer Setup ................................................................................. 62
viii
Updating the BIOS ............................................................................................................................. 63
Determining the BIOS version ........................................................................................ 63
Downloading a BIOS update ........................................................................................... 63
Using MultiBoot ................................................................................................................................................... 64
About the boot device order ............................................................................................................. 64
Choosing MultiBoot preferences ...................................................................................................... 64
Setting a new boot order in Computer Setup ................................................................. 64
Dynamically choosing a boot device using the f9 prompt ............................................. 65
Setting a MultiBoot Express prompt .............................................................................. 65
Entering MultiBoot Express preferences ....................................................................... 65
Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 66
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 66
9 Specifications ............................................................................................................................................. 68
Computer specifications ...................................................................................................................................... 68
10 Backup and recovery – Windows 8 ............................................................................................................... 69
Backing up your information ............................................................................................................................... 69
Performing a system recovery ............................................................................................................................ 69
Using the Windows recovery tools ................................................................................................... 70
Using f11 recovery tools ................................................................................................................... 70
Using Windows operating system media (purchased separately) ................................................... 71
Using Windows Refresh or Windows Reset ...................................................................................... 72
Using HP Software Setup .................................................................................................................. 72
11 Backup and recovery – Windows 7 ............................................................................................................... 73
Creating recovery media and backups ................................................................................................................ 73
Guidelines .......................................................................................................................................... 73
Creating recovery media with HP Recovery Disc Creator ................................................................. 73
Creating recovery media ................................................................................................. 74
Backing up your information ............................................................................................................ 74
Performing a system recovery ............................................................................................................................ 75
Using the Windows recovery tools ................................................................................................... 75
Using f11 recovery tools (select models only) ................................................................................. 76
Using Windows 7 operating system media ...................................................................................... 76
12 Statement of Volatility .............................................................................................................................. 78
Non-volatile memory usage ................................................................................................................................ 80
Questions and answers ....................................................................................................................................... 82
ix
13 Power cord set requirements ...................................................................................................................... 84
Requirements for all countries ........................................................................................................................... 84
Requirements for specific countries and regions ............................................................................................... 84
14 Recycling .................................................................................................................................................. 86
Index ............................................................................................................................................................. 87
x
1 Product description
Category Description
Product Name HP EliteBook Revolve 810 G3
Processors
●
Intel® Core® i7-5600U 2.60-GHz (SC turbo up to 3.20-GHz) processor (4.0-MB L3 cache,
dual core, 15-W)
●
Intel Core i7-5500U 2.40-GHz (SC turbo up to 3.00-GHz) processor (4.0-MB L3 cache,
dual core, 15-W)
●
Intel Core i5-5300U 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache,
dual core, 15-W)
●
Intel Core i5-5200U 2.20-GHz (SC turbo up to 2.70-GHz) processor (3.0-MB L3 cache,
dual core, 15-W)
●
Intel Core i3-5010U 2.10-GHz processor (3.0-MB L3 cache, dual core, 15-W)
Chipset Intel integrated on processor
Graphics Intel UMA Graphics with shared video memory
Support for dual-display ports through the dock
Panel 11.6-in, high-definition (HD), (1366×768), light-emitting diode (LED), low-voltage differential
signalling (LVDS), UWVA , ultraslim display with webcam and microphone
Touchscreen enabled. Touch Controller: Atmel, 2952T1
Typical brightness: 400 nits
Memory One customer-accessible/upgradable memory module slot + 4-GB on the system board
Support for DDR3L PC-3 12800 (1600)
Support for 12288-MB of system RAM in the following configurations:
●
12288-MB (8192-MB memory module + 4096-MB on system board)
●
8192-MB (4096-MB memory module + 4096-MB on system board)
●
4096-MB (4096-MB on system board)
Solid-state drive Serial ATA III
Support for the following single solid-state drive configurations:
●
512-MB, M2, SATA-3
●
256-MB, M2, SATA-3
●
256-MB, M2, SATA-3, SED, Opal 2
●
256-MB, M2, SATA-3, TLC
●
180-MB, M2, SATA-3
●
180-MB, M2, SATA-3, SED, Opal 2
●
128-MB, M2, SATA-3
●
128-MB, M2, SATA-3, TLC
Audio and video DTS Studio sound
1
Category Description
Audio and video (continued) Integrated dual-array microphones
Stereo speakers (2)
720p webcam
Ethernet Integrated Intel WGI218LM 10/100/1000 network interface card (NIC)
S3 – Energy Start Wake-on-LAN (WOL)
S4 – Microsoft WOL
S5 – Customerss WOL
Wireless Integrated wireless personal area network (WPAN) option supported through Bluetooth 4.0
combination card
Two WLAN antennas built into display assembly
Integrated wireless local area network (WLAN) options by way of wireless module
Support for the following WLAN modules:
●
11ac+BT4 2x2 PCle+USB NGFF INDO
●
Intel Dual Band Wireless-N 7265AN 802.11 a/b/g/n 2×2 WiFi + BT 4.0 Combo Adapter
Support for no WLAN/Bluetooth option
Two wireless wide area network (WWAN) antennas built into computer
Integrated WWAN options by way of wireless module
Support for the following WWAN modules:
●
HP hs3110 HSPA+ Mobile Broadband Module
●
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
●
HP lt4112 LTE/HSPA+ Gobi 4G Module
WWAN secured by micro-SIM
Support for no WWAN option
Support for WWAN after market option
Integrated NXP NPC100 near field communication (NFC) module and antenna
External media cards Micro-Secure Digital (SD) slot
Ports
●
AC adapter
●
Audio-in (mono microphone)/audio-out (stereo headphone) combination
●
DisplayPort 1.2
●
Docking
●
RJ-45 (Ethernet)
●
USB 3.0 (2), (1 charging port)
Sensors
●
Accelerometer
●
ALS
●
Compass
●
Gyro
2 Chapter 1 Product description
Category Description
Sensors (continued)
●
NFC with Secure Element
●
Proximity (SAR)
Docking Quest 1.0 and Quest 2.0
Keyboard/pointing devices Full-size, backlit, spill-reistant keyboard with DuraKeys and active pen
Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-zoom as default
Taps enabled by default
Support for ClickPad with image sensor, scroll, pinch, zoom, rotate, and 3-finger flick)
Multitouch gestures enabled
Power requirements Support for 65-W HP Smart AC adapter (RC, V, EM, 3-wire) and 45-W HP Smart AC adapter (non-
PFV, RC, 3-wire)
Power cord is configurable; either 1.8-meter (6.0-feet) or 1.0-meter (3.2-feet)
For specific power cord options, see Miscellaneous parts on page 18.
Support for 6-cell, 44-Wh, 1.98-Ah, Li-ion battery
Security
●
Support for security cable lock
●
Support for Trusted Platfom Module (TPM) 1.2 Enhanced Drive Lock (not available in
Asia Pacific countries and regions and the People’s Republic of China)
●
HP ProtectTools (Limited Suite)
●
HP Power Assistant
●
Preboot Authentication (Password)
Operating system NOTE: Windows 7 operating systems include Service Pack 1, Windows 8.1 Update.
Preinstalled:
●
Windows 8.1 CH 64-bit (only available in China)
●
Windows 8.1 EM 64-bit
●
Windows 8.1 ML 64-bit
●
Windows 8.1 Professional 64-bit
●
Windows 8.1 Professional 64-bit – MSNA
●
Windows 8.1 Professional 64-bit for Education
●
Windows 8.1 Professional 64-bit DPK with Windows 7 image (not available in Asia Pacific
countries and regions and the People’s Republic of China)
●
Windows 8.1 Professional 64-bit DPK with Windows 7 image – MSNA
●
Windows 7 Professional 64-bit
●
Windows 7 Professional 64-bit – MSNA
●
FreeDos 2.0
Restore media – DRDVD:
●
DRDVD Windows 8.1 (available with Windows 8.1 or Windows 8.1 Professional Loc, required
with any Windows 8.1 Professional Downgrade operating system)
●
DRDVD Windows 7 (available with Windows 7 Home Premium, Windows 7 Professional, or
Windows 8.1 Professional Downgrade Loc)
Restore media – OSDVD:
3
Category Description
Operating system (continued)
●
Windows 8.1 (Update) 64-bit (only available and required with Windows 8.1 Professional
Downgrade operating system. Do not include for Asia Pacific countries or regions or
the People’s Republic of China)
●
Windows 8.1 Country-Specific (Update) 64-bit (for service only)
●
Windows 8.1 Emerging Market (Update) 64-bit (for service only)
●
Windows 8.1 Professional 64-bit (for service only)
●
Windows 8.1 Professional for Education (Update) 64-bit (for service only)
●
Windows 7 Professional 64-bit (available with Windows 7 Professional Loc. or Windows 8.1
Professional Downgrade Loc., not available for in Asia Pacific countries or regions or
the People’s Republic of China)
Certified: Microsoft WHQL
Web-only support:
●
Windows 8.1 Enterprise 64-bit
●
Windows 8 Chinese Market 64-bit
●
Windows 8 Emerging Markets 64-bit
●
Windows 8 Multilanguage 64-bit
●
Windows 8 Professional 64-bit
●
Windows 7 Enterprise 64-bit
●
Windows 7 Enterprise 32-bit
●
Windows 7 Professional 32-bit
Serviceability End user replaceable part:
●
AC adapter
●
Battery
●
Docking station
●
Solid-state drive
●
System memory
●
WLAN module
●
WWAN module
4 Chapter 1 Product description
2 External component identification
CAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotate
the display counterclockwise, and do not force the rotating action.
To change your notebook to a tablet
5
1. Rotate the display clockwise 180 degrees until the display faces backwards.
2. Lower the display over the keyboard.
To change the tablet back into a notebook, reverse these steps.
6 Chapter 2 External component identification
Display
Item Component Description
(1) WWAN antennas (2)* Send and receive wireless signals to communicate with WWANs.
(2) Ambient light sensor Brightens or dims the display in response to ambient light.
(3) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.
(4) Internal microphones (2) Record sound.
(5) Webcam light On: The webcam is in use.
(6) Webcam Records video and captures photographs. Some models allow you
to video conference and chat online using streaming video.
(7) Windows Home button Returns you to the Start screen.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen,
select My computer, and then select User guides.
Display 7
Keys
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, the esc key, or
the b key.
(3) Windows button Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
(6) Windows application key Displays options for a selected object.
8 Chapter 2 External component identification
Lights
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(2) Mute light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
(3) Microphone mute light
●
Amber: microphone sound is off.
●
Off: Microphone is on.
(4) Wireless light
●
On: An integrated wireless device, such as a WLAN device
and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are off.
(5) Num lock light On: Num lock is on.
(6) TouchPad light
●
On: The TouchPad is off.
●
Off: The TouchPad is on.
Lights 9
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad zone Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Left side
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(2) Speaker Produces sound.
10 Chapter 2 External component identification
Right side
Item Component Description
(1) Power button Turns power on and off.
(2) Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving
state. The computer shuts off power to the display and other
unneeded components.
●
The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(3) Rotation lock Locks screen orientation in either Landscape or Portrait mode.
NOTE: When you move between notebook and tablet
configuration, the computer screen will automatically change to
vertical or horizontal. To lock the current screen orientation, slide
the screen orientation button.
(4) Volume button Lowers the volume.
(5) Volume button Raises the volume.
(6) Speaker Produces sound.
(7) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(8) Audio-out (headphone) jack/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety, and
Environmental Notices. .
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in
(microphone).
(9) Docking port Connects an optional docking device.
Right side 11
Rear
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) RJ-45 (network) jack Connects a network cable.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(2) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.Connects an optional
USB device, such as a keyboard, mouse, external drive, printer,
scanner or USB hub.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
(4) DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(5) USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of cell
phones and MP3 players, even when the computer is off.
(6) Power connector Connects an AC adapter.
(7) AC adapter light
●
White: The AC adapter is connected and the battery is
charged.
●
Amber: The AC adapter is connected and the battery is
charging.
●
Off: The computer is using DC power.
12 Chapter 2 External component identification
Bottom
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Description
(1) Service cover Gives access to the hard drive, the wireless LAN module slot,
the WWAN module slot (select models only), and the memory
module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for
use in the computer by the governmental agency that regulates
wireless devices in your country or region.
(2) Vents Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) Near Field Communication (NFC) antenna Allows you to connect wirelessly with, communicate with, and
transfer data/info to and from your Near Field Communication
(NFC)-compatible devices.
(4) Battery bay Holds the battery.
(5) Battery bay cover release latch Releases the battery cover over the battery bay.
Bottom 13
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Bottom
on page 13 for battery removal instructions.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what components
and parts are needed.
(4) Warranty period This number describes the duration of the warranty period
for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 15
Item Component Spare part number
(1) Display assembly, 11.6-in, HD, (1366×768), LED, LVDS, UWVA , ultraslim display (includes
display hinge, microphone, webcam, and Windows button)
801799-001
(2a) Hinge cover (includes hinge cap (2b), WWAN antenna cables and transceivers, and WWAN
antenna cable shield)
753714-001
(3) Keyboard with backlight (includes backlight cable and keyboard cable):
For use in Belgium 716747-A41
For use in Brazil 716747-201
For use in Bulgaria 716747-261
For use in Canada 716747-DB1
For use in the Czech Republic and Slovakia 716747-FL1
For use in Denmark 716747-081
For use in France 716747-051
For use in Germany 716747-041
For use in Greece 716747-151
For use in Hungary 716747-211
For use in Iceland 716747-DD1
For use in India 716747-D61
For use in Israel 716747-BB1
For use in Italy 716747-061
For use in Japan 716747-291
For use in Latin America 716747-161
For use in the Netherlands 716747-B31
For use in Northwest Africa 716747-FP1
For use in Norway 716747-091
For use in Portugal 716747-131
For use in Romania 716747-271
For use in Russia 716747-251
For use in Saudi Arabia 716747-171
For use in Slovenia 716747-BA1
For use in South Korea 716747-AD1
For use in Spain 716747-071
For use in Sweden and Finland 716747-B71
For use in Switzerland 716747-BG1
For use in Taiwan 716747-AB1
For use in Thailand 716747-281
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Turkey 716747-141
For use in the United Kingdom and Singapore 716747-031
For use in the United States 716747-001
(4) Top cover (includes NFC antenna) 804355-001
(5) System board (includes processor and replacement thermal material):
Equipped with an Intel Core i7-5600U 2.60-GHz (SC turbo up to 3.20-GHz) processor (4.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Professional operating system
801797-601
Equipped with an Intel Core i7-5600U 2.60-GHz (SC turbo up to 3.20-GHz) processor (4.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Standard operating system
801797-501
Equipped with an Intel Core i7-5600U 2.60-GHz (SC turbo up to 3.20-GHz) processor (4.0-
MB L3 cache, dual core, 15-W) and a non-Windows 8 operating system
801797-001
Equipped with an Intel Core i7-5500U 2.40-GHz (SC turbo up to 3.00-GHz) processor (4.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Professional operating system
801796-601
Equipped with an Intel Core i7-5500U 2.40-GHz (SC turbo up to 3.00-GHz) processor (4.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Standard operating system
801796-501
Equipped with an Intel Core i7-5500U 2.40-GHz (SC turbo up to 3.00-GHz) processor (4.0-
MB L3 cache, dual core, 15-W) and a non-Windows 8 operating system
801796-001
Equipped with an Intel Core i5-5300U 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Professional operating system
801795-601
Equipped with an Intel Core i5-5300U 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Standard operating system
801795-501
Equipped with an Intel Core i5-5300U 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-
MB L3 cache, dual core, 15-W) and a non-Windows 8 operating system
801795-001
Equipped with an Intel Core i5-5200U 2.20-GHz (SC turbo up to 2.70-GHz) processor (3.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Professional operating system
801794-001
Equipped with an Intel Core i5-5200U 2.20-GHz (SC turbo up to 2.70-GHz) processor (3.0-
MB L3 cache, dual core, 15-W) and the Windows 8 Standard operating system
801794-501
Equipped with an Intel Core i5-5200U 2.20-GHz (SC turbo up to 2.70-GHz) processor (3.0-
MB L3 cache, dual core, 15-W) and a non-Windows 8 operating system
801794-601
Equipped with an Intel Core i3-5010U 2.10-GHz processor (3.0-MB L3 cache, dual core, 15-
W) and the Windows 8 Professional operating system
801793-601
Equipped with an Intel Core i3-5010U 2.10-GHz processor (3.0-MB L3 cache, dual core, 15-
W) and the Windows 8 Standard operating system
801793-501
Equipped with an Intel Core i3-5010U 2.10-GHz processor (3.0-MB L3 cache, dual core, 15-
W) and a non-Windows 8 operating system
801793-001
(6) Fan/heat sink assembly (includes replacement thermal material) 801798-001
(7) RTC battery (includes cable and double-sided adhesive) 716742-001
(8) Bottom cover (includes battery release latch) 753715-001
(9) Power Button board (includes cable) 753718-001
(10) Speaker Kit (includes left and right speakers and cables) 753719-001
(11) NFC board (includes cable) 801800-001
Computer major components 17
Item Component Spare part number
(12) Solid-state drive:
512-MB, M2, SATA-3 796427-001
256-MB, M2, SATA-3 804358-001
256-MB, M2, SATA-3, SED, Opal 2 785503-001
256-MB, M2, SATA-3, TLC 804361-001
180-MB, M2, SATA-3 753730-001
180-MB, M2, SATA-3, SED, Opal 2 804357-001
128-MB, M2, SATA-3 804356-001
128-MB, M2, SATA-3, TLC 804360-001
(13) Memory module (PC3L, 12800, 1600):
8-GB 693374-001
4-GB 691740-001
(14) WWAN module:
HP hs3110 HSPA+ Mobile Broadband Module 793516-001
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 793116-001
HP lt4112 LTE/HSPA+ Gobi 4G Module 790198-001
(15) WLAN module:
11ac+BT4 2x2 PCle+USB NGFF INDO 783721-001
Intel Dual Band Wireless-N 7265AN 802.11 a/b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 756748-001
(16) Service cover (includes 6 captive retention screws and 2 rubber feet) 753713-001
Plastics/Rubber Kit (not illustrated, includes 4 service cover rubber screw covers) 716744-001
(17) 6-cell, 44-Wh, 1.98-Ah, Li-ion battery (includes rubber feet and speaker grilles) 698943-001
Miscellaneous parts
Component Spare part number
AC adapter:
65-W HP Smart AC adapter (RC, V, EM, 3-wire) 693710-001
45-W HP Smart AC adapter (non-PFV, RC, 3-wire) 744893-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Denmark 490371-081
18 Chapter 3 Illustrated parts catalog
Component Spare part number
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom and Singapore 490371-031
Power cord (3-pin, black, 1.00-m):
For use in Argentina 755530-D01
For use in Australia 755530-011
For use in Brazil 755530-202
For use in Denmark 755530-081
For use in Europe 755530-021
For use in India 755530-D61
For use in Israel 755530-BB1
For use in Italy 755530-061
For use in Japan 755530-291
For use in North America 755530-001
For use in the People's Republic of China 755530-AA1
For use in South Africa 755530-AR1
For use in South Korea 755530-AD1
For use in Switzerland 755530-111
For use in Taiwan 755530-AB1
For use in Thailand 755530-201
For use in the United Kingdom and Singapore 755530-031
Screw Kit 753731-001
Miscellaneous parts 19
4 Removal and replacement procedures
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic
20 Chapter 4 Removal and replacement procedures preliminary requirements
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