HP EliteBook Folio G1 Maintenance and Service Guide
HP EliteBook Folio G1 Notebook PC
Maintenance and Service Guide
© Copyright 2016, 2017 HP Development
Company, L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Third Edition: October 2017
Second Edition: November 2016
First Edition: March 2016
Document Part Number: 841756-003
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Display .................................................................................................................................................................... 4
Top .......................................................................................................................................................................... 5
TouchPad ............................................................................................................................................. 5
Lights ................................................................................................................................................... 6
Button .................................................................................................................................................. 7
Action keys ........................................................................................................................................... 8
Using the action keys .......................................................................................................................... 9
Left ....................................................................................................................................................................... 10
Right ..................................................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 14
Computer major components .............................................................................................................................. 14
Mass storage devices ........................................................................................................................................... 16
Miscellaneous parts ............................................................................................................................................. 16
4 Removal and replacement procedures preliminary requirements .................................................................... 19
Tools required ...................................................................................................................................................... 19
Service considerations ......................................................................................................................................... 19
Plastic parts ....................................................................................................................................... 19
Cables and connectors ...................................................................................................................... 19
Drive handling ................................................................................................................................... 20
Grounding guidelines ........................................................................................................................................... 20
Electrostatic discharge damage ........................................................................................................ 20
Packaging and transporting guidelines .......................................................................... 21
Workstation guidelines ................................................................................ 21
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 23
Component replacement procedures .................................................................................................................. 23
Bottom cover ..................................................................................................................................... 23
Battery ............................................................................................................................................... 25
SSD drive ............................................................................................................................................ 26
v
Speaker assembly ............................................................................................................................. 27
Audio board ....................................................................................................................................... 28
TouchPad ........................................................................................................................................... 29
System board .................................................................................................................................... 30
Display assembly ............................................................................................................................... 32
Keyboard ........................................................................................................................................... 37
Thermal solution kit .......................................................................................................................... 39
6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 43
Using Computer Setup ......................................................................................................................................... 43
Starting Computer Setup .................................................................................................................. 43
Navigating and selecting in Computer Setup ................................................................................... 43
Restoring factory settings in Computer Setup ................................................................................. 44
Updating the BIOS ............................................................................................................................. 45
Determining the BIOS version ......................................................................................... 45
Downloading a BIOS update ........................................................................................... 45
Changing the boot order using the f9 prompt .................................................................................. 46
TPM BIOS settings (select products only) ........................................................................................................... 46
Using HP Sure Start (select products only) ......................................................................................................... 47
7 Computer Setup (BIOS) and MultiBoot in Windows 7 ....................................................................................... 48
Using Computer Setup ......................................................................................................................................... 48
Starting Computer Setup .................................................................................................................. 48
Navigating and selecting in Computer Setup ................................................................................... 48
Restoring factory settings in Computer Setup ................................................................................. 49
Updating the BIOS ............................................................................................................................. 50
Determining the BIOS version ......................................................................................... 50
Downloading a BIOS update ........................................................................................... 50
Using MultiBoot ................................................................................................................................................... 51
About the boot device order ............................................................................................................. 51
Choosing MultiBoot preferences ....................................................................................................... 51
Setting a new boot order in Computer Setup ................................................................. 51
Dynamically choosing a boot device using the f9 prompt ............................................. 52
Setting a MultiBoot Express prompt .............................................................................. 52
Entering MultiBoot Express preferences ........................................................................ 52
8 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 54
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 54
vi
9 Backup and recovery in Windows 10 .............................................................................................................. 56
Creating recovery media and backups ................................................................................................................ 56
Creating HP Recovery media (select products only) ......................................................................... 56
Using Windows tools ........................................................................................................................................... 57
Restore and recovery ........................................................................................................................................... 58
Recovering using HP Recovery Manager ........................................................................................... 58
What you need to know before you get started ............................................................. 58
Using the HP Recovery partition (select products only) ................................................. 59
Using HP Recovery media to recover .............................................................................. 59
Changing the computer boot order ................................................................................ 60
Removing the HP Recovery partition (select products only) ......................................... 60
10 Backup and recovery in Windows 7 .............................................................................................................. 61
Creating recovery media and backups ................................................................................................................ 61
Guidelines .......................................................................................................................................... 61
Creating recovery media with HP Recovery Disc Creator ................................................................. 61
Creating recovery media ................................................................................................. 62
Backing up your information ............................................................................................................. 62
Performing a system recovery ............................................................................................................................ 63
Using the Windows recovery tools .................................................................................................... 63
Using f11 recovery tools (select models only) ................................................................................. 64
Using Windows 7 operating system media ....................................................................................... 64
11 Specications ............................................................................................................................................ 66
Computer specications ...................................................................................................................................... 66
M.2 solid-state drive specications .................................................................................................................... 67
M.2 PCIe solid-state drive specications ............................................................................................................ 68
12 Statement of memory volatility .................................................................................................................. 69
Nonvolatile memory usage ................................................................................................................................. 73
Questions and answers ....................................................................................................................................... 75
Using HP Sure Start (select models only) ............................................................................................................ 76
13 Power cord set requirements ...................................................................................................................... 77
Requirements for all countries ............................................................................................................................ 77
Requirements for specic countries and regions ................................................................................................ 77
14 Recycling .................................................................................................................................................. 79
Index ............................................................................................................................................................. 80
vii
viii
1 Product description
Category Description
Product Name HP EliteBook Folio G1 Notebook PC
Processors 6th generation Intel® Core™ m processors:
●
m7-6Y75
●
m5-6Y57
●
m5-6Y54
●
m3-6Y30
Chipset Intel Premium PCH-LP; integrated with processor
Graphics Intel HD Graphics 515
Panels 31.75-cm (12.5-in), eDP1.3, UltraSlim
Full high-denition (FHD), AntiGlare (AG), UVWA (1920×1080), non-touch display, 300 nits
Full high-denition (FHD), UVWA (1920×1080), non-touch display, 300 nits
Full high-denition (FHD), UVWA (1920×1080), non-touch display, IR, 300 nits
Full high-denition (FHD), UVWA (1920×1080), touch display, 300 nits
Full high-denition (FHD), UVWA (1920×1080), touch display, IR, 300 nits
Quad high-denition (UHD), UVWA (3840×2160), touch display, 400 nits
Quad high-denition (UHD), UVWA (3840×2160), IR, touch display, 400 nits
Memory On-board (soldered) memory; not user-upgradable
LPDDR3, 1866 MHz, dual channel support
Supports up to 8 GB of system RAM
Primary storage Supports M.2 SSD SS 2280
Supports the following M.2 SSDs:
●
512-GB, SATA-3, TLC
●
360-GB, SATA-3, TLC
●
256-GB, MLC, PCIe
●
256-GB, SATA-3, OPAL2, MLC
●
256-GB, SATA-3, SED, OPAL2, TLC (not available for Special Edition models)
●
240-GB, SATA-3, MLC
●
128-GB, SATA-3, TLC
Audio and video Two stereo speakers, Bang & Olufsen
HD audio with DTS Studio Sound
Integrated 720p webcam
IR camera (supports IR facial recognition with Windows 10)
1
Category Description
Integrated dual-array microphone
Ethernet Ethernet available from docking stations; no direct Ethernet support
Wireless WLAN
Integrated wireless local area network (WLAN) options by way of M.2 wireless module
Two WLAN antennas built into display assembly
Bluetooth Disabled IOPT
Support for the following WLAN format:
●
Intel Dual Band Wireless-AC 8260 (8260D2W)
WPAN
Bluetooth 4.2
Input/output (2) USB-C ports (Guest Protocol - USB 3.1, DP, PD, Thunderbolt)
Headphone/Microphone Combo
Docking HP ZBook 65/150/200 W Thunderbolt 3 Dock
Keyboard/pointing
devices
ClickPad
Power requirements AC adapter
Battery
Security Trusted Platform Module (TPM) 2.0 (Inneon, soldered down)
Operating system Preinstalled
Keyboard
Dura keys, backlit
Gestures enabled by default
Taps enabled by default
On/o LED
45-W HP Smart AC adapter non-PFC USB-C
Power cord
Duck head power cord with 2-prong adapter (South Korea uses 3-pin duck head)
4-cell, 38-Whr, 5.0 Ahr long life polymer battery
Drive encryption pre-boot (password)
Power-on authentication (password)
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
2 Chapter 1 Product description
Windows 10 Home 64 Chinese Market – CPPP
Windows 10 Home 64 Chinese Market – CPPP - Plus
Windows 10 Pro 64
Windows 10 Pro 64 Downgrade Windows 7 32-bit
Windows 10 Pro 64 Downgrade Windows 7 32-bit Volume License
Category Description
Windows 10 Pro 64 Downgrade Windows 7 32-bit StF MSNA - Plus
Windows 10 Pro 64 Downgrade Windows 7 64-bit
Windows 10 Pro 64 Downgrade Windows 7 64-bit Volume License
Windows 10 Pro 64 Downgrade Windows 7 64-bit StF MSNA - Plus
FreeDOS 2.0
Restore media–DRDVD/SRDVD
Windows 7
DRDVD Windows 10
DRUSB Windows 10
Restore media–OSDVD
Windows 7 Pro 32 Service Pack 1
Windows 7 Pro 64 Service Pack 1
Windows 10 Pro 64
Certied
Microsoft WHQL: Windows 10 64
Web-only support
Windows 10 Enterprise 64
Windows 10 Enterprise 64 LTSB 1507
Windows 8.1 Pro 64
Windows 8.1 Enterprise 64
Windows 7 Pro 64
Windows 7 Enterprise 64
Serviceability End user replaceable parts:
AC adapter
3
2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
(2) Internal microphones (2) Record sound.
(3) Webcam infrared (IR) lights (2) Improve the webcam picture quality in low-light conditions.
(4) Webcam and IR camera Records video and captures photographs. Some models allow you to
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
4 Chapter 2 External component identication
area networks (WLANs).
video conference and chat online using streaming video.
To use the webcam in Windows 10:
▲ Type camera in the taskbar search box, and then select
Camera.
To use the webcam in Windows 7:
▲ Select Start > All Programs > Music, Photos and Videos.
Top
TouchPad
Component Description
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide in Windows 10:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then select User Guides.
To access this guide in Windows 7:
▲ Select Start > All Programs > HP Help and Support > HP Documentation.
Component Description
(1) TouchPad on/o button Turns the TouchPad on and o.
(2) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
Top 5
Lights
Component Description
(1) Power light
(2) Call answer light
(3) Call decline/end light
(4) Microphone mute light
(5) Mute light
(6) Wireless light On: An integrated wireless device, such as a wireless local area
(7) TouchPad light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Blinking green: An incoming call is detected.
●
Green: An incoming call is accepted.
●
Blinking red: An incoming call is detected.
●
Red: An incoming call is declined or ended.
●
Amber: Microphone sound is o.
●
O: Microphone sound is on.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
●
On: The TouchPad is o.
●
O: The TouchPad is on.
(8) Caps lock light On: Caps lock is on, which switches the key input to all capital
6 Chapter 2 External component identication
letters.
Button
Component Description
Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button briey
to exit Sleep.
●
When the computer is in Hibernation, press the button briey to
exit Hibernation.
CAUTION: Pressing and holding down the power button results in the
loss of unsaved information.
If the computer has stopped responding and shutdown procedures are
ineective, press and hold the power button for at least 5 seconds to
turn o the computer.
To learn more about your power settings in Windows 10, see your
power options.
▲ Type power in the taskbar search box, and then select Power
and sleep settings.
‒ or –
Right-click the Start button, and then select Power Options.
To learn more about your power settings in Windows 7, see your power
options.
▲ Select Start > Control Panel > System and Security > Power
Options.
Top 7
Action keys
Component Description
(1) esc key Displays system information.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows key Opens the Start menu.
combination with another key.
NOTE: Pressing the Windows key again will close the Start
menu.
8 Chapter 2 External component identication
Using the action keys
●
An action key performs an assigned function.
●
The icon on each action key illustrates the function for that key.
To use an action key:
▲
Press and hold the key.
Icon Description
Initiates a call or answers an incoming call.
Declines an incoming call or ends the current call.
Opens the calendar.
Mutes the microphone.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer via the optional docking device, f4 (Windows 10) or f8 (Windows 7) alternates the
screen image from computer display to monitor display to simultaneous display on both the computer and
the monitor.
Most external monitors receive video information on the computer using the external VGA video standard.
The f4 (Windows 10) or f8 (Windows 7) action key can also alternate images among other devices that are
receiving video information on the computer.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
Top 9
Left
Component Description
Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide in Windows 10:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then
select User Guides.
To access this guide in Windows 7:
▲ Select Start > All Programs > HP Help and Support > HP
Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
10 Chapter 2 External component identication
Right
Component Description
(1) Battery light When AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●
O: The battery is not charging.
(2) USB Type-C power connector and
Thunderbolt™ ports (2)
Connect an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– or –
Connect and charge a USB device that has a Type-C connector,
such as a cell phone, camera, activity tracker, or smartwatch,
and provide high-speed data transfer.
– or –
Connect a display device that has a USB Type-C connector,
providing video or high-resolution display output.
NOTE: Your computer may also support a Thunderbolt
docking station.
NOTE: Adapters (purchased separately) may be required.
Right 11
Bottom
Component Description
Speakers (2) Produce sound.
12 Chapter 2 External component identication
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 13
3 Illustrated parts catalog
Computer major components
14 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Display assembly
NOTE: Displays are only spared as full hinge-ups. Individual components are not spared.
(1) Touch screen models
(2) Non-touch screen models
(3) Top cover
Americas style keyboard lattice, for use in the following regions: NA, LA, EMEA, APJ 850912-001
EMEA style keyboard lattice, for use in the following regions: NA, LA, EMEA 850913-001
APJ style keyboard lattice, for use in the following region: APJ 850914-001
●
FHD, UWVA 850916-001
●
UHD, UWVA 850917-001
●
FHD with HDC-IR, ultraslim 860207-001
●
UHD with HDC-IR, ultraslim 860208-001
●
FHD, UWVA, ultraslim 850918-001
●
FHD, UWVA, ultraslim, lightweight
NOTE: Lightweight models include a plastic bezel without edge-to-edge glass.
●
FHD, with HDC-IR, ultraslim 860206-001
855090-001
(4) Keyboard (backlit; includes keyboard cable and backlight cable)
NOTE: For a detailed list of keyboard country codes, see Keyboard on page 37.
(5) Solid-state drive
512-GB, TLC, M.2 855107-001
360-GB, TLC, M.2 L11504-001
256-GB, TLC, OPAL2, self-encrypting drive (SED), M.2 926790-001
256-GB, PCIe 850920-001
128-GB, TLC, M.2 855091-001
(6) TouchPad (includes cable) 850907-001
(7) Speakers (includes cable) 850906-001
(8) System board (includes 8 GB of system RAM, processor and replacement thermal material)
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating systems
xxxxxx-601: Windows 10 operating system
Equipped with Intel Core m7-6Y75 processor 850910-xxx
Equipped with Intel Core m5-6Y57 processor 850909-xxx
Equipped with Intel Core m5-6Y54 processor 850908-xxx
850915-xx1
Equipped with Intel Core m3-6Y30 processor 866191-xxx
Computer major components 15
Item Component Spare part number
(9) Battery (4-cell, 38-Wh, 1.89-Ah, Li ion) 828226-005
(10) Audio board (includes cable) 850911-001
(11) Bottom cover (includes feet)
Standard models 850905-001
Lightweight models
NOTE: Lightweight models use a display with a plastic bezel without edge-to-edge glass.
Thermal solution kit (includes thermal plate, three graphite sheets, and three thermal
pads; not illustrated)
For more information, see Thermal solution kit on page 39.
Mass storage devices
Description Spare part number
Solid-state drive
512-GB, TLC, M.2 855107-001
360-GB, TLC, M.2 L11504-001
256-GB, TLC, OPAL2, self-encrypting drive (SED), M.2 926790-001
256-GB, PCIe 850920-001
128-GB, TLC, M.2 855091-001
857630-001
910054-001
Miscellaneous parts
Component Spare part number
AC adapter
45-W Smart AC adapter, wall mount, USB-C 828769-001
65-W Smart AC adapter, 4.5 mm, EM (for use with docking station) 714657-001
65-W Smart AC adapter, 4.5 mm, S-3P (for use with docking station) 710412-001
Adapters
USB-C to VGA 831751-001
USB-C to HDMI 831752-001
USB-C to DisplayPort 831753-001
USB-C to 3 mm and 4.5 mm connector 814813-001
USB-C to USB 3.0 814618-001
USB-C to RJ-45 855560-001
Power cord (3-pin, black, 1.83-m)
16 Chapter 3 Illustrated parts catalog
Component Spare part number
For use in Argentina 401300-001
For use in Australia 213356-001
For use in Brazil 438722-001
For use in Denmark 213353-010
For use in Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway and Sweden) 213350-001
For use in India 404827-001
For use in Israel 398063-001
For use in Italy 213352-001
For use in Japan 349756-001
For use in North America 213349-001
For use in the People's Republic of China 286497-001
For use in South Africa 361240-001
For use in South Korea 267836-001
For use in Switzerland 213354-001
For use in Taiwan 393313-001
For use in Thailand 285096-001
For use in the United Kingdom 213351-001
Power cord (3-pin, black, 0.5-m)
For use in Argentina 401300-009
For use in Australia 213356-010
For use in Brazil 438722-006
For use in the Denmark 213353-010
For use in Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway and Sweden) 213350-011
For use in India 404827-005
For use in Israel 398063-005
For use in Italy 213352-010
For use in Japan 349756-004
For use in North America 213349-012
For use in the People's Republic of China 286497-010
For use in South Africa 361240-004
For use in Switzerland 213354-010
For use in Taiwan 393313-005
For use in Thailand 285096-009
For use in the United Kingdom 213351-010
Miscellaneous parts 17
Component Spare part number
Power cord, duckhead, C5
2 pin, for use in the United States 851378-001
3 pin, for use in South Korea 851377-001
Screw Kit 850919-001
HP ZBook Dock with Thunderbolt 3 849784-001
HP Elite USB-C Docking Station 844549-001
Cable for use with the HP Elite USB-C Docking Station 844550-001
Cable for use with HP ZBook Dock with Thunderbolt 3 855117-001
Mouse
HP USB laser 674318-001
HP Slim Bluetooth 746920-001
HP Comfort Grip wireless mouse 691922-001
HP Ultrathin Bluetooth 811730-001
HP Business Backpack 718548-001
HP Business Slim Load Top case 718549-001
18 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Torx T5 screw driver
●
Phillips P0 and P1 screw drivers
●
Non-marking pry tool
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables
tear easily.
Tools required 19
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