HP EliteBook Folio 1030 G1 Maintenance and Service Guide
HP EliteBook Folio 1030 G1 Notebook PC
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7, Windows 8,
Windows 8.1 or Windows 10 Pro systems
downgraded to Windows 7 Professional,
Windows 8 Pro, or Windows 8.1: This version of
Windows running with the processor or
chipsets used in this system has limited
support from Microsoft. For more information
about Microsoft’s support, please see
Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
First Edition: May 2016
Document Part Number: 839679-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Display .................................................................................................................................................................... 4
Top .......................................................................................................................................................................... 5
TouchPad ............................................................................................................................................. 5
Lights ................................................................................................................................................... 6
Buttons, speakers, and ngerprint reader .......................................................................................... 7
Keys ..................................................................................................................................................... 8
Left ......................................................................................................................................................................... 9
Right ..................................................................................................................................................................... 10
Bottom ................................................................................................................................................................. 11
Service tag ........................................................................................................................................................... 12
3 Illustrated parts catalog .............................................................................................................................. 13
Computer major components .............................................................................................................................. 13
Bracket Kit ............................................................................................................................................................ 15
NFC Cable Kit ........................................................................................................................................................ 16
Mass storage devices ........................................................................................................................................... 17
Miscellaneous parts ............................................................................................................................................. 17
4 Removal and replacement procedures preliminary requirements .................................................................... 20
Tools required ...................................................................................................................................................... 20
Service considerations ......................................................................................................................................... 20
Plastic parts ....................................................................................................................................... 20
Cables and connectors ...................................................................................................................... 20
Grounding guidelines ........................................................................................................................................... 20
Electrostatic discharge damage ........................................................................................................ 20
Packaging and transporting guidelines .......................................................................... 21
Workstation guidelines ................................................................................ 22
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 24
Component replacement procedures .................................................................................................................. 24
Bottom cover ..................................................................................................................................... 24
Keyboard ........................................................................................................................................... 27
Solid-state drive ................................................................................................................................ 31
v
WLAN module .................................................................................................................................... 33
Display assembly ............................................................................................................................... 35
RTC battery ........................................................................................................................................ 39
Heat sink ............................................................................................................................................ 41
Battery ............................................................................................................................................... 43
Fingerprint reader board ................................................................................................................... 45
NFC module ....................................................................................................................................... 46
ForcePad (Touchpad) ......................................................................................................................... 47
System board .................................................................................................................................... 48
Speaker assembly ............................................................................................................................. 51
6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ......................................................................... 52
Using Computer Setup ......................................................................................................................................... 52
Starting Computer Setup .................................................................................................................. 52
Navigating and selecting in Computer Setup ................................................................................... 52
Restoring factory settings in Computer Setup ................................................................................. 53
Updating the BIOS ............................................................................................................................. 53
Determining the BIOS version ......................................................................................... 53
Downloading a BIOS update ........................................................................................... 54
Changing the boot order using the f9 prompt .................................................................................. 55
TPM BIOS settings (select products only) ........................................................................................................... 55
Using HP Sure Start (select products only) ......................................................................................................... 55
7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 56
Using Computer Setup ......................................................................................................................................... 56
Starting Computer Setup .................................................................................................................. 56
Navigating and selecting in Computer Setup ................................................................................... 56
Restoring factory settings in Computer Setup ................................................................................. 57
Updating the BIOS ............................................................................................................................. 57
Determining the BIOS version ......................................................................................... 57
Downloading a BIOS update ........................................................................................... 58
Changing the boot order using the f9 prompt .................................................................................. 59
TPM BIOS settings (select products only) ........................................................................................................... 59
Using HP Sure Start (select products only) ......................................................................................................... 59
8 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 60
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 60
9 Backup and recovery in Windows 7 ................................................................................................................ 62
Creating recovery media and backups ................................................................................................................ 62
vi
Guidelines .......................................................................................................................................... 62
Creating recovery media with HP Recovery Disc Creator ................................................................. 62
Creating recovery media ................................................................................................. 63
Backing up your information ............................................................................................................. 63
Performing a system recovery ............................................................................................................................ 64
Using the Windows recovery tools .................................................................................................... 64
Using f11 recovery tools (select products only) ............................................................................... 65
Using Windows 7 operating system media ....................................................................................... 65
10 Backup and recovery in Windows 10 ............................................................................................................ 67
Creating recovery media and backups ................................................................................................................ 67
Creating HP Recovery media (select products only) ......................................................................... 67
Using Windows tools ........................................................................................................................................... 68
Restore and recovery ........................................................................................................................................... 69
Recovering using HP Recovery Manager ........................................................................................... 69
What you need to know before you get started ............................................................. 69
Using the HP Recovery partition (select products only) ................................................. 70
Using HP Recovery media to recover .............................................................................. 70
Changing the computer boot order ................................................................................ 71
Removing the HP Recovery partition (select products only) ......................................... 71
11 Specications ............................................................................................................................................ 72
Computer specications ...................................................................................................................................... 72
33.78-cm (13.3-in) display specications .......................................................................................................... 73
M.2 solid-state drive specications .................................................................................................................... 74
12 Statement of memory volatility .................................................................................................................. 75
Nonvolatile memory usage ................................................................................................................................. 79
Questions and answers ....................................................................................................................................... 81
Using HP Sure Start (select models only) ............................................................................................................ 82
13 Power cord set requirements ...................................................................................................................... 83
Requirements for all countries ............................................................................................................................ 83
Requirements for specic countries and regions ................................................................................................ 83
14 Recycling .................................................................................................................................................. 85
Index ............................................................................................................................................................. 86
vii
viii
1 Product description
Category Description
Product Name HP EliteBook Folio 1030 G1 Notebook PC
Processors 6th generation Intel® Core® M processors:
●
6Y75, 1.2-GHz (max turbo frequency 3.1-GHz), 4-MB L3 Cache, 4.5W
●
6Y57, 1.1-GHz (max turbo frequency 2.8-GHz), 4-MB L3 Cache, 4.5W
●
6Y54, 1.1-GHz (max turbo frequency 2.7-GHz), 4-MB L3 Cache, 4.5W
Chipset Mobile Intel CM236 chipset
Integrated with processor
Graphics Intel UMA Graphics (GT2) with shared video memory
Intel HD Graphics 515
Panels 33.78-cm (13.3-in), eDP 1.3
Full high-denition (FHD), 1920×1080, non-touch display, 300 nits
Quad high-denition (QHD+), 3200×1800, touch display, 300 nits
Memory On-board (soldered) memory
LPDDR3, 1866 MHz, dual channel support
Supports 8 GB or 16 GB of total system memory
Primary storage Supports the following M.2 SSDs:
●
512-GB SATA-3, TLC
●
256-GB SATA-3, TLC
●
256-GB, SATA-3, SS SED, MLC, OPAL 2
●
256-GB, PCIe-3x4 NVMe SS MLC
●
240-GB, SATA-3 MLC
●
180-GB, SATA-3 SS SED, MLC
●
180-GB, SATA-3, SS MLC
●
128-GB, SATA-3, SS TLC
Audio and video Two stereo speakers
Intel Smart Sound Technology
HD audio with DTS Studio Sound
Integrated 720p webcam
Integrated dual-array microphone
Ethernet No direct Ethernet support. Ethernet available from accessory dongle.
Wireless WPAN Bluetooth
Bluetooth 4.2 supported with combo card
1
Category Description
WLAN options via M.2
Two WLAN antennas built into display assembly
Bluetooth Disabled IOPT
Support for the following WLAN formats:
●
Intel Dual Band Wireless-AC 8260; 802.11ac, 2x2 + Bluetooth 4.2
Supports no WLAN option
NFC
Integrated NFC module
Supports "No NFC" option
NFC antenna congured with NFC option
Ports Headphone/microphone combo
HDMI
Docking connector
Multi-Pin AC port, 4.5 mm
(1) USB-C 3.0 charging port (15W)
(2) USB 3.0 charging ports
Docking HP Docking Station
Keyboard/pointing devices Keyboard
DuraKeys, backlit
Spill-resistant with drain
TouchPad
Gestures enabled by default: two-nger scrolling, two-nger pinch-zoom
Taps enabled by default
Supports 2-way scroll
Glass with chemical etched surface
Power requirements AC adapters
45-W HP Smart AC adapter
45-W, 2-prong AC adapter
65-W HP Smart AC adapter
65-W Slim AC adapter
Power cords
2-wire plug (4.5 mm) (1.0 m)(only available with 45-W 2-prong adapter
3-wire plug with ground pin (4.5 mm) (1.0 m)
3-wire plug with ground pin (4.5 mm) (1.8 m)
Battery
2 Chapter 1 Product description
4-cell, 40-Whr, 2.4 Ahr long life polymer battery
Category Description
Security Security lock
Fingerprint reader
Trusted Platform Module (TPM) 1.2/2.0 (Inneon, soldered down)
Drive encryption preboot (password, ngerprint, and select smart cards)
Preboot authentication (password and ngerprint)
Operating system Preinstalled
●
Windows 7 Professional 64
●
Windows 10 Pro 64
●
Windows 10 Home 64 Chinese Market CPPP
●
Windows 10 Home 64 High-end
●
Windows 10 Home 64 High-end Single Language
●
Windows 10 Professional 64 Downgrade Windows 7 64
●
Windows 10 Pro 64 StF MSNA High-end
●
Windows 10 Pro 64 Downgrade Win 7 64 StF MSNA High-end
●
Windows 10 Pro 64 StF MSNA Strategic
●
Windows 10 Pro 64 Downgrade Windows 7 64 StF MSNA Strategic
●
Windows 7 Pro 64 StF MSNA Strategic
●
FreeDOS 2.0
Restore media–DR-DVD
●
Windows 7 (32 & 64 bit)
●
Windows 10
Restore media–OS-DVD
●
Windows 10 Pro 64
●
Windows 7 Pro 64
Certied
●
Microsoft WHQL: Windows 7 64 and Windows 10 64
Web-only support
●
Windows 10 Enterprise
●
Windows 8.1 Enterprise 64
●
Windows 7 Professional 32
●
Windows 7 Enterprise 64
●
Windows 7 Enterprise 32
Serviceability End user replaceable parts:
●
AC adapter
3
2 External component identication
Display
Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures photographs. Some models allow you to
(4) WLAN antennas* (2) (select products only) Send and receive wireless signals to communicate with wireless local
(5) Near Field Communication (NFC) antenna* (select
products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
4 Chapter 2 External component identication
video conference and chat online using streaming video.
To use the webcam in Windows 10:
▲
Type camera in the taskbar search box, and then select
Camera.
To use the webcam in Windows 7, select Start > All Programs >
Communication and Chat > HP WebCam.
area networks (WLANs).
Sends and receives wireless signals to communicate and transfer
data/info to and from your NFC-compatible devices.
Top
TouchPad
Component Description
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide in Windows 10:
1.
Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.
Select My PC, select the Specications tab, and then select User Guides.
To access the user guides in Windows 7, select Start > All Programs > HP Help and Support > HP Documentation.
Component Description
(1) TouchPad on/o button Turns the TouchPad on and o.
(2) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad detects the force of the nger pressure
being applied while using gestures. Press your ngers down on
the TouchPad with force while gesturing to accelerate the
gesture motion.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top 5
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
(3) Mute light
(4) Microphone mute light
(5) Wireless light
(6) Num lock light On: Num lock is on.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●
Amber: All wireless devices are o.
(7) TouchPad light
6 Chapter 2 External component identication
●
Amber: The TouchPad is o.
●
O: The TouchPad is on.
Buttons, speakers, and ngerprint reader
Component Description
(1) Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings in Windows 10, see your
power options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
To learn more about your power settings in Windows 7, select
Start > Control Panel > System and Security > Power Options.
Top 7
Keys
Component Description
(2) Speakers (4) Produce sound.
(3) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password
logon.
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, or the esc
key.
(3) Windows key Windows 10:
Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
Windows 7:
Displays the Windows Start menu.
(4) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys that enables you to add, subtract, and perform other
numeric tasks. When num lock is on, the keypad can be used like
an external numeric keypad.
(5) num lock key Turns the embedded numeric keypad on and o.
8 Chapter 2 External component identication
Left
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High Denition Multimedia Interface (HDMI)
device.
(3) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
(4) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is
o. Also, some USB Type-C ports connect DisplayPort, VGA,
HDMI, Thunderbolt and other video devices to provide video
output.
NOTE: Adapters (purchased separately) may be required.
Left 9
Right
Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
combo jack
(2) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide in Windows 10:
1.
Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2.
Select My PC, select the Specications tab, and then
select User Guides.
To access the user guides, select Start > All Programs > HP Help
and Support > HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
(3) Docking connector Connects an optional docking device.
(4) Battery light When AC power is connected:
10 Chapter 2 External component identication
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
Bottom
Component Description
●
Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●
O: The battery is not charging.
(5) Power connector Connects an AC adapter.
Component Description
(1) Docking device receptors (2) Connects an optional docking device.
Bottom 11
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item Description Function
(1) Product name This is the product name axed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specic information about
the product's hardware components. The part number helps
a service technician to determine what components
and parts are needed.
(4) Warranty period This number describes the duration of the warranty period
for the computer.
12 Chapter 2 External component identication
3 Illustrated parts catalog
Computer major components
Computer major components 13
Item Component Spare part number
(1) Display assembly, touch screen, QHD+
NOTE: Touch displays are only spared as full hinge-ups. Individual components are not
spared for touch screen displays.
(2) Display assembly, non-touch screen, FHD
NOTE: Non-touch displays are only spared as full hinge-ups. Individual components are
not spared for non-touch screen displays.
(3) Keyboard (backlit; includes keyboard cable and backlight cable):
NOTE: For a detailed list of keyboard country codes, see Keyboard on page 27.
(4) Top cover (includes power button) 842284-001
(5) ForcePad (Touchpad)
The ForcePad cable is available in the Cable Kit using spare part number 842293-001.
(6) Fingerprint reader board (includes bracket and cable) 790074-001
(7) NFC module 790069-001
NFC Cable Kit, includes: 842323-001
NFC module antenna
NFC module cable
(8) Speakers (includes cable) 837352-001
842280-001
850931-001
842324-xx1
842287-001
(9) System board (includes processor and replacement thermal material):
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating systems
xxxxxx-601: Windows 10 operating system
Equipped with 16 GB of system memory and an Intel Core M7-6Y75 processor 842326-xxx
Equipped with 16 GB of system memory and an Intel Core M5-6Y57 processor 842328-xxx
Equipped with 8 GB of system memory and an Intel Core M5-6Y57 processor 842327-xxx
Equipped with 8 GB of system memory and an Intel Core M5-6Y54 processor 842325-xxx
(10) Solid-state drive, M.2
512-GB, MLC 842300-001
256-GB, SED, OPAL2 842298-001
256-GB, TLC 842610-001
256-GB, PCIe, NVMe, MLC 842299-001
240-GB, MLC 842611-001
180-GB, MLC 842296-001
180-GB, SED, OPAL2 842297-001
128-GB, TLC 842295-001
(11) WLAN module
14 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Intel Dual Band Wireless-AC 8260; 802.11ac, 2x2 + Bluetooth 4.2 806721-005
(12) RTC battery (includes double-sided tape) 702853-001
(13) Heat sink/thermal module (includes replacement thermal material): 842301-001
(14) Battery (4-cell, 40-Wh, 2.6-Ah, li ion) 826038-005
(15) Bottom cover 842283-001
Bracket Kit
Item Component Spare part number
Bracket Kit 842302-001
(1) Fingerprint reader bracket
(2) Left display (QHD) bracket
(3) Right display (QHD) bracket/clip
Top cable clip (left and right; not illustrated)
Bracket Kit 15
NFC Cable Kit
Item Component Spare part number
NFC Cable Kit 842323-001
(1) NFC cable
(2) NFC antenna
16 Chapter 3 Illustrated parts catalog
Mass storage devices
Description Spare part number
Solid-State Drive M.2
512-GB, MLC 842300-001
256-GB, SED, OPAL2 842298-001
256-GB, TLC 842610-001
256-GB, PCIe, NVMe, MLC 842299-001
240-GB, MLC 842611-001
180-GB, MLC 842296-001
180-GB, SED, SED, OPAL2 842297-001
128-GB, TLC 842295-001
External optical drive (DVD±RW Double Layer Drive) 747080-001
Miscellaneous parts
Component Spare part number
AC adapter:
45-W HP Smart AC adapter (non-PFC) – non-slim 741727-001
45-W AC adapter (non-PFC), 2-prong 742436-001
65-W HP Smart AC adapter, 4.5 mm, EM 714657-001
65-W HP Smart AC travel adapter
Use spare part number 736697-001,“Cable, detachable, with tips (4.5 mm and 7.4 mm tips)” with this
adapter.
Smart AC adapter dongle, 7.4mm 734734-001
Power cord (3-pin, C5, black, 1.83-m), for use in:
Argentina 401300-001
Australia 213356-001
Brazil 438722-001
Denmark 213353-001
Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway and Sweden) 213350-001
India 404827-001
Israel 398063-001
Italy 213352-001
693716-001
Japan 349756-001
North America 213349-001
Mass storage devices 17
Component Spare part number
People’s Republic of China 286497-001
South Africa 361240-001
South Korea 267836-001
Switzerland 213354-001
Taiwan 393313-001
United Kingdom and Singapore 213351-001
Power cord (3-pin, C5, black, 1.00-m), for use in:
Argentina 401300-007
Australia 213356-008
Brazil 438722-004
Denmark 213353-008
Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway and Sweden) 213350-009
India 404827-003
Israel 398063-003
Italy 213352-008
Japan 349756-002
North America 213349-009
People’s Republic of China 286497-008
South Africa 361240-002
South Korea 267836-008
Switzerland 213354-008
Taiwan 393313-003
Thailand 285096-006
United Kingdom and Singapore 213351-008
Power cord (C7, black, 1.00-m), for use in:
Japan 190548-003
Screw Kit 842285-001
Plastics Kit (includes system board clip) 860705-001
Cable, detachable, with tips (4.5 mm and 7.4 mm tips)
For use with 65-W HP Smart AC travel adapter, spare part number 693716-001.
Docking station cable lock 575921-001
736697-001
Lock, HP Ultraslim Keyed Cable Lock 703372-001
Mouse:
HP USB optical travel mouse 757770-001
18 Chapter 3 Illustrated parts catalog
Component Spare part number
HP Comfort Grip wireless mouse 691922-001
HP USB laser mouse 674318-001
Top load case 679921-001
HP professional slim top load case 703888-001
HP business backpack 718548-001
Adapters
HDMI to DVI-D adapter 691227-001
Docking connector to ethernet (RJ-45)/VGA 797848-001
HDMI to VGA 701943-001
HP USB-C to USB 3.0 adapter 814618-001
Miscellaneous parts 19
4 Removal and replacement procedures
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Torx T8 screw driver
●
Phillips P0 and P1 screw drivers
●
Non-marking pry tool
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables
tear easily.
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine
the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many
cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a nger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
20 Chapter 4 Removal and replacement procedures preliminary requirements
An electronic device exposed to ESD may not be aected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its
life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity aects the electrostatic voltage levels generated by
dierent activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl oor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Grounding guidelines 21
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