HP EliteBook Folio 1020 G1 Service Manual
HP EliteBook Folio 1020 G1 Notebook PC
Maintenance and Service Guide
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: February 2015
Document Part Number: 784273-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Display ................................................................................................................................................................... 5
Top ......................................................................................................................................................................... 6
TouchPad ............................................................................................................................................. 6
Lights ................................................................................................................................................... 7
Buttons, speakers, and fingerprint reader ......................................................................................... 8
Keys ..................................................................................................................................................... 9
Left ....................................................................................................................................................................... 10
Right ..................................................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Service tag and PCID label ................................................................................................................................... 13
Service tag ......................................................................................................................................... 13
PCID label ........................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components ............................................................................................................................. 15
Display assembly subcomponents, non-touch models ..................................................................................... 18
Bracket Kit ........................................................................................................................................................... 19
Mass storage devices .......................................................................................................................................... 19
Miscellaneous parts ............................................................................................................................................. 20
Sequential part number listing ........................................................................................................................... 22
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ........................................................................................................................................ 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ....................................................................................................... 28
Packaging and transporting guidelines ......................................................................... 29
Workstation guidelines ................................................................................ 29
v
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 31
Component replacement procedures ................................................................................................................. 31
Unlocking the device and disabling Always On Remote Management (select HP devices only) ..... 31
Bottom cover ..................................................................................................................................... 32
Display assembly components (panel, bezel, webcam, microphone) ............................................. 34
Keyboard ........................................................................................................................................... 38
SSD drive ........................................................................................................................................... 41
WLAN module .................................................................................................................................... 43
Display assembly .............................................................................................................................. 45
RTC battery ........................................................................................................................................ 52
Heat sink ............................................................................................................................................ 54
Battery ............................................................................................................................................... 56
Fingerprint reader board ................................................................................................................... 57
NFC module ....................................................................................................................................... 58
ForcePad (Touchpad) ........................................................................................................................ 59
System board .................................................................................................................................... 60
Power button ..................................................................................................................................... 62
Speaker assembly ............................................................................................................................. 64
6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ............................... 65
Using Computer Setup ......................................................................................................................................... 65
Starting Computer Setup .................................................................................................................. 65
Navigating and selecting in Computer Setup ................................................................................... 65
Restoring factory settings in Computer Setup ................................................................................. 66
Updating the BIOS ............................................................................................................................. 66
Determining the BIOS version ........................................................................................ 66
Downloading a BIOS update ........................................................................................... 67
Using MultiBoot ................................................................................................................................................... 68
About the boot device order ............................................................................................................. 68
Choosing MultiBoot preferences ...................................................................................................... 68
Setting a new boot order in Computer Setup ................................................................. 68
Dynamically choosing a boot device using the f9 prompt ............................................. 69
Setting a MultiBoot Express prompt .............................................................................. 69
Entering MultiBoot Express preferences ....................................................................... 69
Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 70
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 70
Using HP Sure Start (select models only) ........................................................................................................... 71
7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7 .................................. 72
Using Computer Setup ......................................................................................................................................... 72
vi
Starting Computer Setup .................................................................................................................. 72
Navigating and selecting in Computer Setup ................................................................................... 72
Restoring factory settings in Computer Setup ................................................................................. 73
Updating the BIOS ............................................................................................................................. 73
Determining the BIOS version ........................................................................................ 73
Downloading a BIOS update ........................................................................................... 74
Using MultiBoot ................................................................................................................................................... 75
About the boot device order ............................................................................................................. 75
Choosing MultiBoot preferences ...................................................................................................... 75
Setting a new boot order in Computer Setup ................................................................. 75
Dynamically choosing a boot device using the f9 prompt ............................................. 76
Setting a MultiBoot Express prompt .............................................................................. 76
Entering MultiBoot Express preferences ....................................................................... 76
Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 77
8 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Ubuntu Linux ........................................... 78
Starting Setup Utility ........................................................................................................................................... 78
Using Setup Utility ............................................................................................................................................... 78
Changing the language of Setup Utility ............................................................................................ 78
Navigating and selecting in Setup Utility .......................................................................................... 78
Displaying system information ......................................................................................................... 79
Restoring factory default settings in Setup Utility .......................................................................... 79
Exiting Setup Utility ........................................................................................................................... 79
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 79
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 80
9 Specifications ............................................................................................................................................. 81
Computer specifications ...................................................................................................................................... 81
35.6-cm (14.0-in) HD+ display specifications ..................................................................................................... 82
35.6-cm (14.0-in) FHD display specifications ..................................................................................................... 83
M.2 solid-state drive specifications .................................................................................................................... 84
10 Backup and recovery in Windows 8.1 ........................................................................................................... 85
Backing up your information ............................................................................................................................... 85
Performing a system recovery ............................................................................................................................ 85
Using the Windows recovery tools ................................................................................................... 85
Using f11 recovery tools ................................................................................................................... 86
Using Windows operating system media (purchased separately) ................................................... 87
Using Windows Refresh or Windows Reset ...................................................................................... 87
vii
Using HP Software Setup .................................................................................................................. 87
11 Backup and recovery in Windows 7 .............................................................................................................. 88
Creating recovery media and backups ................................................................................................................ 88
Guidelines .......................................................................................................................................... 88
Creating recovery media with HP Recovery Disc Creator ................................................................. 88
Creating recovery media ................................................................................................. 89
Backing up your information ............................................................................................................ 89
Performing a system recovery ............................................................................................................................ 90
Using the Windows recovery tools ................................................................................................... 90
Using f11 recovery tools (select models only) ................................................................................. 91
Using Windows 7 operating system media ...................................................................................... 92
12 Backing up, restoring, and recovering ......................................................................................................... 93
Creating a restore image ..................................................................................................................................... 93
Creating restore image on DVDs ....................................................................................................... 93
Creating a restore image on a USB device ........................................................................................ 94
Restoring the original factory state ................................................................................................. 94
Backing up your data files ................................................................................................................................... 95
Restoring your data files ..................................................................................................................................... 95
13 Statement of memory volatility .................................................................................................................. 96
Nonvolatile memory usage ................................................................................................................................. 98
Questions and answers ..................................................................................................................................... 100
Using HP Sure Start (select models only) ......................................................................................................... 101
14 Power cord set requirements .................................................................................................................... 102
Requirements for all countries ......................................................................................................................... 102
Requirements for specific countries and regions ............................................................................................. 102
15 Recycling ................................................................................................................................................ 104
Index ........................................................................................................................................................... 105
viii
1 Product description
Category Description
Product Name HP EliteBook Folio 1020 G1 Notebook PC
Processors Intel® Core® M processors:
●
5Y71, 1.2-GHz (max turbo frequency 2.9-GHz), 4-MB L3 Cache, 4.5W
●
5Y51, 1.1-GHz (max turbo frequency 2.6-GHz), 4-MB L3 Cache, 4.5W
Chipset Intel Broadwell Premium PCH-LP
Integrated with processor
Graphics Intel UMA Graphics with shared video memory
Intel HD Graphics 5300
Panels 31.75-cm (12.5-in), eDP1.3, UltraSlim, full high-definition (FHD), AntiGlare (AG),
UVWA (1920×1080), non-touch display, 300 nits
31.75-cm (12.5-in), eDP1.3, UltraSlim, quad high-definition (QHD), AntiGlare (AG),
UVWA (2560×1440), non-touch display, 340 nits
31.75-cm (12.5-in), eDP1.3, UltraSlim, quad high-definition (QHD), UVWA
(2560×1440), touch display, 340 nits
Memory On-board (soldered) memory
LPDDR3, 1600 MHz, dual channel support
Supports up to 8 GB of system RAM
Primary storage Supports M.2 SSD SS 2280
Serial ATA III
Supports the following M.2 SSDs:
●
512-GB
●
256-GB
●
256-GB, TLC
●
256-GB, SED, OPAL2
●
180-GB
●
180-GB, SED, OPAL1
●
180-GB, SED, OPAL2
●
128-GB
●
128-GB, TLC
Audio and video Two stereo speakers
HD audio with DTS Studio Sound
Integrated 720p webcam
Integrated dual-array microphone
1
Category Description
Ethernet No direct Ethernet support. Ethernet available from accessory dongle.
Wireless WLAN
Integrated wireless local area network (WLAN) options by way of M.2
wireless module
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
Intel Dual Band Wireless-N 7265AN 802.11 a/b/g/n 2x2 WiFi + BT 4.0
●
Intel Dual Band Wireless-AC 7265 802.11 ac 2x2 WiFi + BT 4.0
●
Intel Dual Band Wireless-N 7265 802.11 a/c 2×2 WiFi + Bluetooth 4.0 Combo
Adapter for use in Indonesia
Supports no WLAN option
NFC
Integrated NFC module
NFC antenna configured with NFC option
External media cards Micro SD Media Reader Slot - supports SD, SDHC, SDXC
Ports Headphone/Microphone Combo
HDMI
Docking connector
Multi-Pin AC port, 4.5mm
USB 3.0 port (2)
Docking HP Docking Station
Keyboard/pointing devices Keyboard
Dura keys
Backlit
Spill-resistant with drain
ForcePad
Gestures enabled by default: two-finger scrolling, two-finger pinch-zoom
Taps enabled by default
ForcePad supports 2-way scroll
Glass with chemical etched surface
Power requirements AC adapters:
45-W HP Smart AC adapter
45-W, 2-prong AC adapter
65-W HP Smart AC adapter
65-W Slim AC adapter
Power cords:
2-wire plug (4.5 mm) (1.0 m)(only available with 45-W 2-prong adapter
2 Chapter 1 Product description
Category Description
3-wire plug with ground pin (4.5 mm) (1.0 m)
3-wire plug with ground pin (4.5 mm) (1.8 m)
Battery:
Supports a 4-cell, 36-Whr, 2.4 Ahr long life polymer battery
Security Security lock
Fingerprint reader
Supports Trusted Platform Module (TPM) 1.2 (Infineon, soldered down)
Full volume encryption
Preboot authentication (password)
Operating system Preinstalled:
●
Windows 7 Professional 64
●
Windows 7 Professional 32
●
Windows 7 Professional MSNA 64 (only for China and Asia/Pacific)
●
Windows 8.1 Professional 64 DPK with Windows 7 Professional MSNA 64
image (only for China and Asia/Pacific)
●
Windows 8.1 Professional 64 DPK with Windows 7 Professional 64 image (only
for China and Asia/Pacific)
●
Windows 8.1 Professional 64 DPK with Windows 7 Professional 32 image (only
for China and Asia/Pacific)
●
Windows 8.1 China 64 CPPP
●
Windows 8.1 Emerging Markets 64
●
Windows 8.1 Multilingual 64
●
Windows 8.1 Professional 64
●
Windows 8.1 Professional 64 MSNA
●
Windows 8.1 Professional 64 for Education
●
FreeDOS 2.0
●
Ubuntu Linux
Restore media–DR-DVD:
●
Windows 7
●
Windows 8.1
Restore media–SR-DVD:
●
Ubuntu
Restore media–OS-DVD:
●
Windows 8.1 Professional 64-bit
●
Windows 8.1 Emerging Market 64-bit
●
Windows 8.1 64-bit
●
Windows 8.1 Country Specific 64-bit
●
Windows 7 Professional 64
3
Category Description
●
Windows 7 Professional 32
Certified:
●
Microsoft WHQL
Web-only support:
●
Windows 8.1 Professional 64-bit
●
Windows 8.1 Chinese Market 64-bit
●
Windows 8.1 Multi-Language 64-bit
●
Windows 8.1 Emerging Market 64-bit
●
Windows 8.1 Enterprise 64-bit
●
Windows 7 Professional 64
●
Windows 7 Professional 32
●
Windows 7 Enterprise 64
●
Windows 7 Enterprise 32
Serviceability End user replaceable parts:
●
AC adapter
4 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
Windows 8: For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant in Windows 8, on the Start
screen, select the HP Support Assistant app.
Windows 7: For information on using the webcam, select Start > All
Programs > Communication and Chat > Cyberlink YouCam.
(4) Internal display switch Turns off the display or initiates Sleep if the display is closed while
the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
(5) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local
area networks (WLAN).
Display 5
Component Description
(6) Near Field Communication (NFC) antenna* (select
models only)
Send and receive wireless signals to communicate and transfer data/
info to and from your NFC-compatible devices.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides in Windows 8, select the HP Support Assistant app on the
Start screen, select My computer, and then select User guides. To access the user guides in Windows 7, select Start > Help and
Support > User Guides.
Top
TouchPad
Component Description
(1) TouchPad zone Moves the pointer and selects or activates items on the screen.
NOTE: The TouchPad detects the force of the finger pressure
being applied while using gestures. Press your fingers down on
the TouchPad with force while gesturing to accelerate the
gesture motion.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
6 Chapter 2 External component identification
Lights
Component Description
(1)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
(2) Caps lock light On: Caps lock is on.
(3)
TouchPad light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
(4)
Mute light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
(5)
Microphone mute light
●
Amber: Microphone sound is off.
●
Off: Microphone sound is on.
(6)
Wireless light
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●
Amber: All wireless devices are off.
(7) Num lock light On: Num lock is on.
Top 7
Buttons, speakers, and fingerprint reader
Component Description
(1)
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
If the computer has stopped responding and the previous
shutdown procedures are ineffective, press and hold the power
button for 15 seconds to perform a hardware reset turning off
the computer immediately.
To learn more about your power settings in Windows 8, see your
power options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from the
list of applications.
To learn more about your power settings in Windows 7: Select
Start > Control Panel > System and Security > Power Options.
8 Chapter 2 External component identification
Component Description
(2) Speaker grill Produce sound.
(3) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password
logon.
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(3)
Windows key Windows 8: Returns you to the Start screen from an open app or
the Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
Windows 7: Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by the
icon in the upper-right corner of the key.
(6) num lk key Turns the embedded numeric keypad on and off when pressed
in combination with the fn key.
Alternates between the navigational and numeric functions on
the integrated numeric keypad.
Top 9
Left
Component Description
(1)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2)
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(3)
USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to use
a powered port.
The USB charging port can also charge select models of cell
phones and MP3 players, even when the computer is off.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
(4)
Micro SD memory card reader Supports micro Secure Digital (SD) memory cards.
10 Chapter 2 External component identification
Right
Component Description
(1)
Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices. To access the user guides in
Windows 8, select the HP Support Assistant app on the Start
screen, select My computer, and then select User guides. To
access the user guides in Windows 7, select Start > Help and
Support > User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(2)
USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low
current. Some USB devices require power and require you to
use a powered port.
The USB charging port can also charge select models of cell
phones and MP3 players, even when the computer is off.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
(3) Docking connector Connects an optional docking device or expansion port device.
(4) AC adapter/Battery light
●
White: The computer is connected to external power and
the battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
(5)
Power connector Connects an AC adapter.
Right 11
Bottom
Component Description
(1) Docking device receptors (2) Connects an optional docking device.
12 Chapter 2 External component identification
Service tag and PCID label
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
Service tag and PCID label 13
PCID label
The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to
factory shipped specifications when replacing the system board. The label may have a different number of
characters depending on the operating system on the computer.
Windows 8 models
Non-Windows 8 models
14 Chapter 2 External component identification
3 Illustrated parts catalog
Computer major components
Computer major components 15
Item Component Spare part number
(1) Display assembly, touch screen
NOTE: Non-touch display assemblies are spared at the subcomponent level only. For
display assembly spare part information, see
Display assembly subcomponents, non-touch
models on page 18.
Touch displays are only spared as full hinge-ups. Individual components are not spared for
touch screen displays.
790047-001
(2) Keyboard (backlit; includes keyboard cable and backlight cable):
NOTE: For a detailed list of available keyboards, see
Sequential part number listing
on page 22.
804214-xx1
(3) Top cover (includes power button)
For use in models with FHD displays 790077-001
For use in models with QHD displays 801210-001
(4) RTC battery (includes double-sided tape) 702853-001
(5) ForcePad (Touchpad) 790066-001
(6) Heat sink/thermal module (includes replacement thermal material): 790073-001
(7) WLAN module:
Intel Dual Band Wireless-AC 7265AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 WLAN module 756748-005
Intel Dual Band Wireless-N 7265 802.11 a/c 2×2 WiFi + Bluetooth 4.0 Combo Adapter 756749-005
Intel Dual Band Wireless-N 7265 802.11 a/c 2×2 WiFi + Bluetooth 4.0 Combo Adapter for
use in Indonesia
783721-005
(8) Solid-state drive
512-GB 790057-001
256-GB, SED, OPAL2 790056-001
256-GB, TLC 804216-001
256-GB 790055-001
180-GB 790052-001
180-GB, SED, OPAL2 790053-001
128-GB, TLC 804215-001
128-GB 790051-001
(9) Speakers (includes cable) 800583-001
(10) System board (includes processor and replacement thermal material):
For use in models without Windows 8:
●
Equipped with Intel Core M-5Y51 processor 790064-001
●
Equipped with Intel Core M-5Y71 processor 790065-001
For use in models with Windows 8 Standard:
●
Equipped with Intel Core M-5Y51 processor 790064-501
●
Equipped with Intel Core M-5Y71 processor 790065-501
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in models with Windows 8 Professional:
●
Equipped with Intel Core M-5Y51 processor 790064-601
●
Equipped with Intel Core M-5Y71 processor 790065-601
(11) Battery (4-cell, 36-Wh, 2.4-Ah, Li ion): 760605-005
(12) NFC module 790069-001
NFC Cable Kit (not illustrated) 804213-001
NFC module antenna
NFC module cable
(13) Fingerprint reader board (includes bracket and cable) 790074-001
(14) Bottom cover
For use on models with FHD displays 790072-001
For use on models with QHD displays 801209-001
Computer major components 17
Display assembly subcomponents, non-touch models
Item Component Spare part number
(1) Display hinge cover 790045-001
(2) Webcam module 790068-001
(3) Display bezel 790046-001
(4) Display Hinge Kit 801211-001
(5) Display panel (raw), 31.75-cm (12.5-in):
QHD display 790070-001
FHD display 790071-001
Display Cable Kit, includes: 801213-001
(6a) Webcam cable
(6b) Display cable
(7) Antenna 800580-001
(8) Display enclosure 800579-001
Raw display panel support kit (not illustrated) 790049-001
18 Chapter 3 Illustrated parts catalog
Bracket Kit
Item Component Spare part number
Bracket Kit 800582-001
(1) Fingerprint reader bracket
(2) Left display (QHD) bracket
(3) right display (QHD) bracket/clip
Top cable clip (left and right; not illustrated)
Mass storage devices
Description Spare part number
Solid-State Drive
512-GB 790057-001
256-GB, SED, OPAL2 790056-001
256-GB, TLC 804216-001
256-GB 790055-001
180-GB 790052-001
180-GB, SED, SED, OPAL2 790053-001
128-GB, TLC 804215-001
128-GB 790051-001
External optical drive (DVD±RW Double Layer Drive) 659940-001
Bracket Kit 19
Miscellaneous parts
Component Spare part number
AC adapter:
45-W HP Smart AC adapter (non-PFC) – slim 721092-001
45-W HP Smart AC adapter (non-PFC) – non-slim 741727-001
45-W AC adapter (non-PFC), 2-prong 742436-001
65-W HP Smart AC adapter, 4.5 mm, EM 714657-001
65-W HP Smart AC travel adapter 693716-001
65-W HP Smart AC adapter (RC/V EM) for use in Asia, India, and the People’s Republic of China 693710-001
65-W HP Smart AC adapter 693711-001
Smart AC adapter dongle, 7.4mm 734734-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in the Denmark 490371-081
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom 490371-031
Power cord (3-pin, black, 1.00-m):
For use in Argentina 755530-D01
For use in Australia 755530-011
For use in Brazil 755530-202
For use in the Denmark 755530-081
For use in Europe 755530-021
20 Chapter 3 Illustrated parts catalog
Component Spare part number
For use in India 755530-D61
For use in Israel 755530-BB1
For use in Italy 755530-061
For use in Japan 755530-291
For use in North America 755530-001
For use in the People's Republic of China 755530-AA1
For use in South Africa 755530-AR1
For use in South Korea 755530-AD1
For use in Switzerland 755530-111
For use in Taiwan 755530-AB1
For use in Thailand 755530-201
For use in the United Kingdom 755530-031
Power cord for use in Japan (2-pin, black, 1.0-m) 762689-291
Screw Kit 790076-001
Cable, detachable, with tips (4.5 mm and 7.4 mm tips) 736697-001
Docking station 732252-001
Adapter, docking connector to ethernet (RJ-45)/VGA 797848-001
Adapter, HDMI to VGA 701943-001
Lock, HP Ultraslim Keyed Cable Lock 703372-001
Mouse:
HP USB optical travel mouse 757770-001
HP Comfort Grip wireless mouse 691922-001
Top load case 679921-001
HP Slim Ultrabook Top Load Case 747078-001
HP Essential Backpack 679923-001
HP Slim Ultrabook Backpack 747079-001
Miscellaneous parts 21
Sequential part number listing
CSR flag designations:
A = Mandatory
B = Optional
C = Service technician recommended
N = Non-user replaceable
Spare part
number
CSR
flag
Description
490371-001 A Power cord for use in North America (3-pin, black, 1.83-m)
490371-011 A Power cord for use in Australia (3-pin, black, 1.83-m)
490371-021 A Power cord for use in Europe (3-pin, black, 1.83-m)
490371-031 A Power cord for use in the United Kingdom (3-pin, black, 1.83-m)
490371-061 A Power cord for use in the Italy (3-pin, black, 1.83-m)
490371-081 A Power cord for use in Denmark (3-pin, black, 1.83-m)
490371-111 A Power cord for use in Switzerland (3-pin, black, 1.83-m)
490371-201 A Power cord for use in Thailand (3-pin, black, 1.83-m)
490371-202 A Power cord for use in Brazil (3-pin, black, 1.83-m)
490371-291 A Power cord for use in Japan (3-pin, black, 1.83-m)
490371-AA1 A Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 A Power cord for use in Taiwan (3-pin, black, 1.83-m)
490371-AD1 A Power cord for use in South Korea (3-pin, black, 1.83-m)
490371-AR1 A Power cord for use in South Africa (3-pin, black, 1.83-m)
490371-BB1 A Power cord for use in Israel (3-pin, black, 1.83-m)
490371-D01 A Power cord for use in Argentina (3-pin, black, 1.83-m)
490371-D61 A Power cord for use in India (3-pin, black, 1.83-m)
659940-001 A External optical drive (DVD±RW Double Layer Drive)
679921-001 A Top load case
679923-001 A HP Essential Backpack
691922-001 A HP Comfort Grip Wireless Mouse
693710-001 A 65-W HP Smart AC adapter (RC/V EM) for use in Asia, India, and the People’s Republic of China
693711-001 A 65-W HP Smart AC adapter
693716-001 A 65-W HP Smart AC travel adapter
701943-001 A Adapter, HDMI to VGA
702853-001 N RTC battery (includes double-sided tape)
703372-001 A HP Ultraslim Keyed Cable Lock
22 Chapter 3 Illustrated parts catalog
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