HP EliteBook 840 User Manual

User Guide
© Copyright 2015 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: August 2015
Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.
This computer may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. Go to http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
Document Part Number: 830996-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Welcome ....................................................................................................................................................... 1
Finding information ............................................................................................................................................... 2
2 Getting to know your computer ...................................................................................................................... 3
Right ....................................................................................................................................................................... 3
Left ......................................................................................................................................................................... 5
Display .................................................................................................................................................................... 6
Top .......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Buttons, speakers, and ngerprint reader (select models only) ...................................................... 10
Keys ................................................................................................................................................... 11
Bottom ................................................................................................................................................................. 13
Front ..................................................................................................................................................................... 14
3 Connecting to a network .............................................................................................................................. 15
Connecting to a wireless network ....................................................................................................................... 15
Using the wireless controls ............................................................................................................... 15
Turning wireless devices on or o .................................................................................. 15
Using HP Connection Manager (select models only) ...................................................... 16
Using the wireless button ............................................................................................... 16
Using operating system controls .................................................................................... 16
Using a WLAN ..................................................................................................................................... 16
Using an Internet service provider ................................................................................. 17
Setting up a WLAN .......................................................................................................... 17
Conguring a wireless router .......................................................................................... 17
Protecting your WLAN ..................................................................................................... 18
Connecting to a WLAN ..................................................................................................... 18
Using HP Mobile Broadband (select models only) ............................................................................ 18
Inserting and removing a SIM card ................................................................................. 19
Using HP Mobile Connect (select models only) ................................................................................. 20
Using GPS (select models only) ......................................................................................................... 20
Using Bluetooth wireless devices ...................................................................................................... 20
Connecting to a wired network ............................................................................................................................ 21
Connecting to a local area network (LAN) ......................................................................................... 21
v
4 Navigating using the keyboard, touch gestures and pointing devices ............................................................... 22
Using pointing devices ......................................................................................................................................... 22
Setting pointing device preferences ................................................................................................. 22
Using the pointing stick ..................................................................................................................... 22
Using the TouchPad and gestures ..................................................................................................... 22
Turning the TouchPad o and on .................................................................................... 23
Tapping ............................................................................................................................ 23
Scrolling .......................................................................................................................... 24
2-nger pinch zoom ........................................................................................................ 24
2-nger click ................................................................................................................... 24
Rotating (select models only) ......................................................................................... 25
Flicking (select models only) .......................................................................................... 26
Using the keyboard .............................................................................................................................................. 26
Identifying the hot keys .................................................................................................................... 26
Using keypads ................................................................................................................................... 27
Using the embedded numeric keypad (select models only) .......................................... 28
Turning the embedded numeric keypad on and o ..................................... 29
Switching key functions on the embedded numeric keypad ....................... 29
Using the integrated numeric keypad (select models only) ........................................... 29
Using an optional external numeric keypad ................................................................... 29
5 Multimedia .................................................................................................................................................. 31
Using the media activity controls ........................................................................................................................ 31
Audio .................................................................................................................................................................... 31
Connecting speakers ......................................................................................................................... 31
Adjusting the volume ........................................................................................................................ 31
Connecting headphones .................................................................................................................... 32
Connecting a microphone ................................................................................................................. 32
Connecting headphones and microphones ...................................................................................... 32
Checking audio functions on the computer ...................................................................................... 32
Webcam (select models only) .............................................................................................................................. 33
Touch to share (select models only) .................................................................................................................... 33
Start sharing ...................................................................................................................................... 33
Video .................................................................................................................................................................... 34
VGA .................................................................................................................................................... 35
DisplayPort ........................................................................................................................................ 35
Intel Wireless Display (select models only) ...................................................................................... 36
Discovering and connecting wired displays using MultiStream Transport ...................................... 36
Connect displays to computers with AMD graphics (with an optional hub) .................. 37
Connect displays to computers with Intel graphics (with an optional hub) ................... 37
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 37
vi
Discovering and connecting to Miracast-compatible wireless displays (select AMD models
only) ................................................................................................................................................... 38
Discovering and connecting to Miracast-compatible wireless displays (select Intel models
only) ................................................................................................................................................... 38
6 Power management ..................................................................................................................................... 39
Shutting down the computer ............................................................................................................................... 39
Setting power options ......................................................................................................................................... 39
Using power-saving states ................................................................................................................ 39
Initiating and exiting Sleep ............................................................................................. 40
Initiating and exiting Hibernation ................................................................................... 40
Using the power meter and power settings ................................................................... 40
Setting password protection on wakeup ........................................................................ 41
Using battery power .......................................................................................................................... 41
Factory-sealed battery ................................................................................................... 41
Finding additional battery information .......................................................................... 41
Using Battery Check ........................................................................................................ 42
Displaying the remaining battery charge ....................................................................... 42
Maximizing battery discharge time ................................................................................ 42
Managing low battery levels ........................................................................................... 42
Identifying low battery levels ...................................................................... 42
Resolving a low battery level ....................................................................... 43
Conserving battery power .............................................................................................. 43
Using external AC power ................................................................................................................... 43
Testing an AC adapter ..................................................................................................... 44
Refreshing your software content with Intel Smart Connect Technology (select models only) ..... 44
Switchable graphics/dual graphics (select models only) ................................................................. 44
Using switchable graphics (select models only) ............................................................ 45
Using dual graphics (select models only) ....................................................................... 45
7 External cards and devices ........................................................................................................................... 46
Using memory card readers (select models only) ............................................................................................... 46
Inserting a memory card ................................................................................................................... 46
Removing a memory card ................................................................................................................. 46
Using smart cards ................................................................................................................................................ 47
Inserting a smart card ....................................................................................................................... 48
Removing a smart card ..................................................................................................................... 48
Using a USB device ............................................................................................................................................... 48
Connecting a USB device ................................................................................................................... 49
Removing a USB device ..................................................................................................................... 49
Using optional external devices .......................................................................................................................... 49
vii
Using optional external drives .......................................................................................................... 50
8 Drives ......................................................................................................................................................... 51
Handling drives .................................................................................................................................................... 51
Using hard drives ................................................................................................................................................. 51
Intel Smart Response Technology (select models only) .................................................................. 51
Improving hard drive performance ................................................................................................... 52
Using Disk Defragmenter ................................................................................................ 52
Using Disk Cleanup .......................................................................................................... 52
Using HP 3D DriveGuard (select models only) .................................................................................. 52
Identifying HP 3D DriveGuard status .............................................................................. 53
Using RAID (select models only) .......................................................................................................................... 53
9 Security ...................................................................................................................................................... 54
Protecting the computer ..................................................................................................................................... 54
Using passwords .................................................................................................................................................. 54
Setting passwords in Windows ......................................................................................................... 55
Setting passwords in Computer Setup ............................................................................................. 56
Managing a BIOS administrator password ........................................................................................ 56
Entering a BIOS administrator password ....................................................................... 57
Managing a Computer Setup DriveLock password ........................................................................... 57
Setting a DriveLock password ........................................................................................ 58
Entering a DriveLock password ...................................................................................... 59
Changing a DriveLock password ..................................................................................... 59
Removing DriveLock protection ..................................................................................... 59
Using Computer Setup Automatic DriveLock .................................................................................... 60
Entering an Automatic DriveLock password .................................................................. 60
Removing Automatic DriveLock protection .................................................................... 60
Using antivirus software ...................................................................................................................................... 61
Using rewall software ........................................................................................................................................ 61
Installing critical security updates ...................................................................................................................... 61
Using HP Client Security (select models only) .................................................................................................... 62
Using HP Touchpoint Manager (select models only) ........................................................................................... 62
Installing an optional security cable ................................................................................................................... 62
Using the ngerprint reader (select models only) .............................................................................................. 63
Locating the ngerprint reader ......................................................................................................... 63
10 Maintenance .............................................................................................................................................. 64
Cleaning your computer ...................................................................................................................................... 64
Cleaning procedures .......................................................................................................................... 64
viii
Cleaning the display (All-in-Ones or Notebooks) ........................................................... 64
Cleaning the sides or cover ............................................................................................. 64
Cleaning the TouchPad, keyboard, or mouse ................................................................. 65
Updating programs and drivers .......................................................................................................................... 65
Using SoftPaq Download Manager ...................................................................................................................... 65
11 Backup and recovery .................................................................................................................................. 66
Creating recovery media and backups ................................................................................................................ 66
Guidelines .......................................................................................................................................... 66
Creating recovery media with HP Recovery Disc Creator ................................................................. 66
Creating recovery media ................................................................................................. 67
Backing up your information ............................................................................................................. 67
Performing a system recovery ............................................................................................................................ 68
Using the Windows recovery tools .................................................................................................... 68
Using f11 recovery tools (select models only) ................................................................................. 69
Using Windows 7 operating system media ....................................................................................... 69
12 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 71
Using Computer Setup ......................................................................................................................................... 71
Starting Computer Setup .................................................................................................................. 71
Navigating and selecting in Computer Setup ................................................................................... 71
Restoring factory settings in Computer Setup ................................................................................. 72
Updating the BIOS ............................................................................................................................. 73
Determining the BIOS version ......................................................................................... 73
Downloading a BIOS update ........................................................................................... 73
Changing the boot order using the f9 prompt .................................................................................. 74
TPM BIOS settings (select products only) ........................................................................................................... 74
Using HP Sure Start (select products only) ......................................................................................................... 75
13 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 76
14 Support .................................................................................................................................................... 78
Contacting support .............................................................................................................................................. 78
Labels ................................................................................................................................................................... 79
15 Specications ............................................................................................................................................ 80
Input power .......................................................................................................................................................... 80
Operating environment ....................................................................................................................................... 80
ix
16 Accessibility .............................................................................................................................................. 81
Supported assistive technologies ....................................................................................................................... 81
Contacting support .............................................................................................................................................. 81
Appendix A Traveling with or shipping your computer ....................................................................................... 82
Appendix B Troubleshooting ........................................................................................................................... 83
Troubleshooting resources .................................................................................................................................. 83
Resolving issues .................................................................................................................................................. 83
The computer is unable to start up ................................................................................................... 83
The computer screen is blank ........................................................................................................... 83
Software is functioning abnormally ................................................................................................. 84
The computer is on but not responding ............................................................................................ 84
The computer is unusually warm ...................................................................................................... 84
An external device is not working ..................................................................................................... 84
The wireless network connection is not working ............................................................................. 84
A movie is not visible on an external display .................................................................................... 85
Appendix C Electrostatic discharge .................................................................................................................. 86
Index ............................................................................................................................................................. 87
x

1 Welcome

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 15.
Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 61.
Get to know your computer—Learn about your computer features. See Getting to know your computer
on page 3 and Navigating using the keyboard, touch gestures and pointing devices on page 22 for
additional information.
Find installed software—Access a list of the software preinstalled on the computer:
Select Start > All Programs. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.
Back up your hard drive by creating recovery discs or a recovery ash drive. See Backup and recovery
on page 66.
1

Finding information

You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.
Resources For information about
Setup Instructions poster
Help and Support
To access Help and Support, select Start > All Programs > HP Help and Support.
To access the latest user guide, go to http://www.hp.com/
support, and select your country. Select Drivers &
Downloads, and then follow the on-screen instructions.
Worldwide support
To get support in your language, go to
http://www.hp.com/support, and select your country.
HP website
To access the latest user guide, go to http://www.hp.com/
support, and select your country. Select Drivers &
Downloads, and then follow the on-screen instructions.
Safety & Comfort Guide
To access the user guide, select Start > All Programs > HP Help and Support > HP Documentation.
– or –
Go to http://www.hp.com/ergo.
How to set up the computer
Help to identify computer components
Operating system information
Software, driver, and BIOS updates
Troubleshooting tools
How to access support
Online chat with an HP technician
Support telephone numbers
HP service center locations
Support information
Ordering parts and nding additional help
Accessories available for the device
Proper workstation setup, posture, health, and work habits
Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access the user guide, select Start > All Programs > HP Help and Support > HP Documentation.
Limited Warranty*
To access the Limited Warranty, select Start > All
Programs > HP Help and Support > HP Documentation > View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Oice, Singapore 911507. Include your product name, and your name, phone number, and postal address.
Regulatory and safety information
Battery disposal information
Warranty information
2 Chapter 1 Welcome

2 Getting to know your computer

Right

Component Description
(1) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is o. Also, some USB Type-C ports connect DisplayPort, VGA, HDMI and other video devices to provide video output.
NOTE: Adapters (purchased separately) may be required.
(2) Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(3) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(4) Audio-out (headphone)/Audio-in (microphone)
jack
(5) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, select
Start > All Programs > HP Help and Support > HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in (microphone).
external drive, printer, scanner or USB hub.
NOTE: For details about dierent types of USB ports, see
Using a USB device on page 48.
Right 3
Component Description
(6) RJ-45 (network) jack Connects a network cable.
(7) Docking connector Connects an optional docking device.
(8) SIM slot Supports a wireless subscriber identity module (SIM) card.
(9) Power connector Connects an AC adapter.
4 Chapter 2 Getting to know your computer

Left

Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.
(3) External monitor port Connects an external VGA monitor or projector.
(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
NOTE: For details about dierent types of USB ports, see
Using a USB device on page 48.
(5) Smart card reader Supports optional smart cards.
Left 5

Display

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local
area networks (WLAN).
(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3) Internal microphones Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides, select Start > All Programs > HP Help and Support > HP Documentation.
6 Chapter 2 Getting to know your computer
Top

TouchPad

Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button (select models only) Functions like the left button on an external mouse.
(3) TouchPad on/o button Turns the TouchPad on and o.
(4) TouchPad zone Moves the pointer and selects or activates items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures. For
more information, see Edge swipes (select models only) on page 34.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select models only) Functions like the right button on an external mouse.
(7) Right TouchPad button Functions like the right button on an external mouse.
Top 7

Lights

NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Power light
(2) Microphone mute light
(3) Num lock light On: Num lock is on.
(4) Wireless light On: An integrated wireless device, such as a wireless local area
(5) Mute light
(6) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(7) TouchPad light
On: The computer is on.
Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o power to the display and other unneeded components.
O: The computer is o or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
Amber: microphone sound is o.
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
Amber: Computer sound is o.
O: Computer sound is on.
On: The TouchPad is o.
O: The TouchPad is on.
8 Chapter 2 Getting to know your computer
Component Description
(1) Power light
(2) Microphone mute light
(3) Num lock light On: Num lock is on.
(4) Wireless light On: An integrated wireless device, such as a wireless local area
(5) Mute light
(6) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(7) TouchPad light
On: The computer is on.
Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o power to the display and other unneeded components.
O: The computer is o or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
Amber: microphone sound is o.
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
Amber: Computer sound is o.
O: Computer sound is on.
On: The TouchPad is o.
O: The TouchPad is on.
Top 9
Buttons, speakers, and ngerprint reader (select models only)
Component Description
(1) Power button
(2) Speakers (2) Produce sound.
(3) Wireless button Turns the wireless feature on or o but does not establish a
(4) Volume mute button Mutes and restores speaker sound.
When the computer is o, press the button to turn on the computer.
When the computer is on, press the button briey to initiate Sleep.
When the computer is in the Sleep state, press the button briey to exit Sleep.
When the computer is in Hibernation, press the button briey to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown procedures are ineective, press and hold the power button for at least 15 seconds to turn o the computer.
To learn more about your power settings: Select Start > Control Panel > System and Security > Power Options.
wireless connection.
(5) Fingerprint reader (select models only) Allows a ngerprint logon to Windows, instead of a password
10 Chapter 2 Getting to know your computer
logon.

Keys

NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, the esc key, or the b key.
(3) Windows button Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
(6) Windows applications key Displays a shortcut menu for items beneath the cursor.
(7) num lk key Turns the embedded numeric keypad on and o when pressed in
combination with the fn key.
Top 11
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, the esc key, or the b key.
(3) Windows button Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) num lk key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an external
numeric keypad.
12 Chapter 2 Getting to know your computer

Bottom

Component Description
(1) Docking connectors (2) Connect an optional docking device.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.
Bottom 13

Front

Component Description
(1) Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when
all wireless devices are o.
(2) Power light
(3) Battery light When AC power is connected:
(4) Drive light
On: The computer is on.
Blinking: The computer is in the Sleep state, a power­saving state. The computer shuts o power to the display and other unneeded components.
O: The computer is o or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
White: The battery charge is greater than 90 percent.
Amber: The battery charge is from 0 to 90 percent.
O: The battery is not charging.
When AC power is disconnected (battery not charging):
Blinking amber: The battery has reached a low battery level. When the battery has reached a critical battery level, the battery light begins blinking rapidly.
O: The battery is not charging.
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard drive.
NOTE: For more information about HP 3D DriveGuard,
see Using HP 3D DriveGuard (select models only)
on page 52.
14 Chapter 2 Getting to know your computer

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate oices, your home, and public places such as airports, restaurants, coee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, eectively providing coverage across entire states, regions, or even countries.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in Help and Support. To access Help and Support, select Start > Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)
Operating system controls
Turning wireless devices on or o
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn o wireless devices.
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The
term wireless button is used throughout this guide to refer to all types of wireless controls.
To turn o wireless devices using HP Connection Manager:
Right-click the HP Connection Manager icon in the notication area, at the far right of the taskbar, and then click the power button next to the desired device.
-or-
Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.
Connecting to a wireless network 15
Using HP Connection Manager (select models only)
HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:
Wireless local area network (WLAN)/Wi-Fi
Wireless wide area network (WWAN)/HP Mobile Broadband
Bluetooth
HP Connection Manager provides information and notications on connection status, power status, SIM card details, and SMS messages. Status information and notications are provided in the notication area, at the far right of the taskbar.
To open HP Connection Manager:
Click the HP Connection Manager icon in the taskbar.
-or-
Select Start > All Programs > Productivity and Tools > HP Connection Manager.
For more information, see the HP Connection Manager software Help.
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is o, all wireless devices are o.
NOTE: On some models, the wireless light is amber when all wireless devices are o.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn o the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, access Help and Support by selecting Start > Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
16 Chapter 3 Connecting to a network
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
A home or small oice WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and les without requiring additional pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information
and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider
A wireless router (2) (purchased separately)
A wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem
you have.
The illustration below shows an example of a wireless network installation that is connected to the Internet.
As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.
Conguring a wireless router
For help in conguring a wireless router, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by using the
network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.
Connecting to a wireless network 17
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not condential and basic Internet surng.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:
Use a rewall.
A rewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.
Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access Help and Support by selecting Start > Help and Support.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is o,
press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are o.
2. Click the network status icon in the notication area, at the far right of the taskbar.
3. Select a WLAN to connect to.
4. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing Center.
and then click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.
5. Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notication area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router
manufacturer, and interference from other electronic devices or structural barriers such as walls and oors.

Using HP Mobile Broadband (select models only)

Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator’s network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots.
NOTE: If your computer includes HP Mobile Connect, these instructions do not apply. See Using HP Mobile
Connect (select models only) on page 20.
18 Chapter 3 Connecting to a network
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay, under the removable service door, or on the back of the display.
Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identication number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.
Before you can use the mobile broadband capability of your computer, you must complete the following steps:
1. Activate mobile broadband data service. To do this, use a compatible activated SIM card from your
service provider.
2. With the computer o, insert the activated SIM card into the SIM slot of the computer. See Inserting and
removing a SIM card on page 19.
3. Turn on your computer and wait for Windows to load completely.
4. Set up a mobile broadband connection using the HP Connection Manager software or the built-in
Windows connection management software.
To learn more about the benets of your HP Mobile Broadband computer, see the HP website at
http://www.hp.com/go/mobilebroadband.
Inserting and removing a SIM card
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card.
To insert a SIM card, follow these steps:
1. Shut down the computer.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
Connecting to a wireless network 19
5. Insert the SIM card into the SIM slot, and gently push the SIM card into the slot until it is rmly seated.
NOTE: The SIM card in your computer may look slightly dierent from the illustration in this section.
6. Reconnect external power.
7. Reconnect external devices.
8. Turn on the computer.
To remove a SIM card, press in on the SIM card, and then remove it from the slot.

Using HP Mobile Connect (select models only)

HP Mobile Connect is a prepaid, mobile broadband service that provides a cost-eective, secure, simple, and exible mobile broadband connection for your computer. To use HP Mobile Connect, your computer must have
a SIM and the HP Mobile Connect app. For more information about HP Mobile Connect and where it is available, go to http://www.hp.com/go/mobileconnect.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.
For more information, see the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
Phones (cellular, cordless, smart phone)
Imaging devices (printer, camera)
Audio devices (headset, speakers)
Mouse
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