HP EliteBook 725 G3 Maintenance and Service Guide
HP EliteBook 725 G3 Notebook PC
Maintenance and Service Guide
© Copyright 2015 HP Development Company,
L.P.
AMD and AMD Radeon are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by
HP Inc. under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. Qualcomm is a
trademark of Qualcomm Incorporated,
registered in the United States and other
countries, used with permission.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together are registered
trademarks, and DTS Studio Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved .
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10 or Windows 8. This computer may
require upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 10 or Windows 8
functionality. See http://www.microsoft.com
for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: October 2015
Document Part Number: 830983-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Right ....................................................................................................................................................................... 6
Left ......................................................................................................................................................................... 8
Display .................................................................................................................................................................... 9
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Buttons, speakers, and ngerprint reader ........................................................................................ 12
Keys ................................................................................................................................................... 13
Using the hot keys ............................................................................................................................. 13
Bottom ................................................................................................................................................................. 15
Front ..................................................................................................................................................................... 15
Locating system information .............................................................................................................................. 16
3 Illustrated parts catalog .............................................................................................................................. 18
Computer major components .............................................................................................................................. 18
Display assembly subcomponents ...................................................................................................................... 21
Plastics kit ............................................................................................................................................................ 22
Cable kit ............................................................................................................................................................... 23
Mass storage devices ........................................................................................................................................... 24
Miscellaneous parts ............................................................................................................................................. 25
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 28
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 29
Electrostatic discharge damage ........................................................................................................ 29
Packaging and transporting guidelines .......................................................................... 30
Workstation guidelines ................................................................................................... 30
Equipment guidelines ..................................................................................................... 31
vii
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 32
Component replacement procedures .................................................................................................................. 32
Bottom cover ..................................................................................................................................... 32
Battery ............................................................................................................................................... 35
Hard drive .......................................................................................................................................... 36
SSD ..................................................................................................................................................... 38
Memory modules ............................................................................................................................... 40
WLAN/Bluetooth combo card ............................................................................................................ 42
WWAN module ................................................................................................................................... 44
Keyboard ........................................................................................................................................... 46
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 49
Component replacement procedures .................................................................................................................. 49
System board .................................................................................................................................... 49
RTC battery ........................................................................................................................................ 52
Heat sink/fan assembly .................................................................................................................... 53
Fingerprint reader assembly ............................................................................................................. 55
Touchpad button board ..................................................................................................................... 56
NFC module ....................................................................................................................................... 57
Smart card reader board ................................................................................................................... 58
Speaker assembly ............................................................................................................................. 59
Display assembly ............................................................................................................................... 61
Top cover ........................................................................................................................................... 65
7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 67
Using Computer Setup ......................................................................................................................................... 67
Starting Computer Setup .................................................................................................................. 67
Navigating and selecting in Computer Setup ................................................................................... 67
Restoring factory settings in Computer Setup ................................................................................. 68
Updating the BIOS ............................................................................................................................. 69
Determining the BIOS version ......................................................................................... 69
Downloading a BIOS update ........................................................................................... 69
Changing the boot order using the f9 prompt .................................................................................. 70
TPM BIOS settings (select products only) ........................................................................................................... 70
Using HP Sure Start (select products only) ......................................................................................................... 71
8 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 8 ......................................................................... 72
Using Computer Setup ......................................................................................................................................... 72
Starting Computer Setup .................................................................................................................. 72
Navigating and selecting in Computer Setup ................................................................................... 72
viii
Restoring factory settings in Computer Setup ................................................................................. 73
Updating the BIOS ............................................................................................................................. 74
Determining the BIOS version ......................................................................................... 74
Downloading a BIOS update ........................................................................................... 74
Changing the boot order using the f9 prompt .................................................................................. 75
TPM BIOS settings (select products only) ........................................................................................................... 75
Using HP Sure Start (select products only) ......................................................................................................... 76
9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ......................................................................... 77
Using Computer Setup ......................................................................................................................................... 77
Starting Computer Setup .................................................................................................................. 77
Navigating and selecting in Computer Setup ................................................................................... 77
Restoring factory settings in Computer Setup ................................................................................. 78
Updating the BIOS ............................................................................................................................. 79
Determining the BIOS version ......................................................................................... 79
Downloading a BIOS update ........................................................................................... 79
Changing the boot order using the f9 prompt .................................................................................. 80
TPM BIOS settings (select products only) ........................................................................................................... 80
Using HP Sure Start (select products only) ......................................................................................................... 81
10 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 82
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 82
11 Backing up and recovering Windows 10 ....................................................................................................... 84
Creating recovery media and backups ................................................................................................................ 84
Creating HP Recovery media (select products only) ......................................................................... 84
Using Windows tools ........................................................................................................................................... 85
Restore and recovery ........................................................................................................................................... 86
Recovering using HP Recovery Manager ........................................................................................... 86
What you need to know before you get started ............................................................. 86
Using the HP Recovery partition (select products only) ................................................. 87
Using HP Recovery media to recover .............................................................................. 87
Changing the computer boot order ................................................................................ 88
Removing the HP Recovery partition (select products only) ......................................... 89
12 Backing up and recovering Windows 8 ......................................................................................................... 90
Backing up your information ............................................................................................................................... 90
Performing a system recovery ............................................................................................................................ 90
Using the Windows recovery tools .................................................................................................... 90
Using f11 recovery tools ................................................................................................................... 91
ix
Using Windows operating system media (purchased separately) ................................................... 92
Using Windows Refresh or Windows Reset ...................................................................................... 93
Using HP Software Setup .................................................................................................................. 93
13 Backing up and recovering Windows 7 ......................................................................................................... 94
Creating recovery media and backups ................................................................................................................ 94
Guidelines .......................................................................................................................................... 94
Creating recovery media with HP Recovery Disc Creator ................................................................. 94
Creating recovery media ................................................................................................. 95
Backing up your information ............................................................................................................. 95
Performing a system recovery ............................................................................................................................ 96
Using the Windows recovery tools .................................................................................................... 96
Using f11 recovery tools (select models only) ................................................................................. 97
Using Windows 7 operating system media ....................................................................................... 97
14 Specications ............................................................................................................................................ 99
Input power .......................................................................................................................................................... 99
Operating environment ....................................................................................................................................... 99
15 Power cord set requirements .................................................................................................................... 100
Requirements for all countries .......................................................................................................................... 100
Requirements for specic countries and regions ............................................................................................. 100
16 Statement of memory volatility ................................................................................................................ 102
Nonvolatile memory usage ............................................................................................................................... 104
Questions and answers ..................................................................................................................................... 106
Using HP Sure Start (select models only) .......................................................................................................... 107
17 Recycling ................................................................................................................................................ 108
Index ........................................................................................................................................................... 109
x
1 Product description
Category Description
Product Name HP EliteBook 725 G3 Notebook PC
Processors Processors are attached to the system board.
AMD® Carrizo processors:
●
A12 Pro-8800B 2.1 GHz (max turbo frequency 3.4 GHz), DDR3-2133, 2 MB L2 Cache, 15 W
●
A10 Pro-8700B 1.8 GHz (max turbo frequency 3.2 GHz), DDR3-2133, 2 MB L2 Cache, 15 W
●
A8 Pro-8600B 1.6 GHz (max turbo frequency 3 GHz), DDR3-2133, 2 MB L2 Cache, 15 W
Chipset Integrated with processor
Graphics Internal graphics:
AMD UMA graphics (with shared video memory)
AMD Vivid Color Support
Dual-display ports supported through docking solution
Up to three independent displays supported with docking solution
●
AMD Radeon™ R7 (A12 Pro-8800B)
●
AMD Radeon R6 (A10 Pro-8700B, A8 Pro-8600B)
Panel 12.5 in (31.75 cm), high-denition (HD), Slim eDP (1366×768), SVA AG, typical brightness: 220 cd/m2 (nits)
with and without webcam
12.5 in (31.75 cm),full high-denition (FHD), UltraSlim eDP (1920x1080), UWVA AG, typical brightness: 300
cd/m2 (nits) with and without webcam
12.5 in (31.75 cm),full high-denition (FHD), UltraSlim eDP (1920x1080) UWVA AG, typical brightness: 300
cd/m2 (nits) with touch and webcam
Memory Two SODIMM customer-accessible/upgradable memory module slots
Supports up to 16 GB of system RAM
DDR3L -12800 (1600 MHz) dual channel support
Supports the following congurations:
●
16384 MB (8192 MB×2; not supported on computer models with a Windows® 7 32-bit operating system)
●
12288 (8192 MB + 4096 MB; not supported on computer models with a Windows 7 32-bit operating
system)
●
8192 MB (8192 MB×1 or 4096 MB×2; not supported on computer models with a Windows 7 32-bit
operating system)
●
4096 MB (4096 MB×1)
Hard drive HDDs:
Supports 6.35 cm (2.5 in) hard drives in 7.0 mm (.28 in) thicknesses (all hard drives use the same bracket)
Serial ATA
●
1 TB, 5400 rpm, 7.0 mm
1
Category Description
●
500 GB, 7200 rpm, 7.0 mm, self-encrypting (FIPS-140-2; Opal 2)
●
500 GB, 7200 rpm, 7.0 mm, self-encrypting (Opal 2)
●
500 GB, 7200 rpm, 7.0 mm
●
500 GB, 7.0 mm, hybrid, 8 GB cach
SSDs:
●
M.2 (2280) 512 GB SATA-3 TLC
●
M.2 (2280) 256 GB PCIe-3×4 SS NVMe
●
M.2 (2280) 256 GB SATA-3 self-encrypting (Opal 2) MLC
●
M.2 (2280) 256 GB SATA-3 TLC
●
M.2 (2280) 240 GB SATA-3 MLC DS
●
M.2 (2280) 180 GB SATA-3 self-encrypting (Opal 2) MLC
●
M.2 (2280) 180 GB SATA-3 MLC
●
M.2 (2280) 128 GB SATA-3 TLC
Audio and video Supports:
DTS Studio Sound
Conexant smart amplier and ambient noise suppression
Dual-array microphone
Dual speakers
Webcamera (720p)
Ethernet
Wireless WLAN
●
Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Integrated wireless personal area network (PAN) supported by Bluetooth® 4.0 or Bluetooth 4.1 combo card
Compatible with Miracast-certied devices
Support for the following WWAN formats:
●
●
●
●
Supports no WLAN option
NFC
Supports the following NFC formats:
Integrated NFC Galapagos NXP NPC100 12C NCI 10 mm x 25 mm module
NFC antenna
Broadcom 5762 10/100/1000 Ethernet NIC with DASH Support
S3/S4/S5 Wake-on-LAN
Intel® 7265NV 802.11ac 2x2 + BT 4.1 non-vPro
Broadcom 43228 dual-band 802.11a/b/g/n 2x2 Wi-Fi Adapter + BT 4.0 combo, for all regions and
countries except Indonesia
Broadcom 43228 dual-band 802.11a/b/g/n 2x2 Wi-Fi Adapter + BT 4.0 combo, for Indonesia only
Realtek 802.11b/g/n solo-band 1x1 Wi-Fi Adapter + BT 4.0 combo adapter
2 Chapter 1 Product description
Category Description
Supports no NFC option
WWAN
Integrated wireless wide area network (WWAN) options by way of wireless module
Two WWAN antennas built into display assembly
Supports the following WWAN formats:
●
HP lt4120 Qualcomm® Snapdragon™ X5 LTE Mobile Broadband Module
●
HP hs31110 HSPA + Intel Mobile Broadband Module
Supports no WWAN option
External media cards SIM card reader
Memory card reader (SD, SDHC, SDXC)
Ports VGA
USB 3.0 charging
USB 3.0
USB Type-C
DisplayPort
RJ-45
Docking connector
Audio-out (headphone)/audio-in (microphone) combo jack
AC port
Keyboard/pointing
devices
Power requirements 3-cell Li-Ion battery, 44 WHr, 3.91 Ahr
Security Security lock
Keyboard:
Dura keys, backlit, spill resistant with drain
Spill resistant with drain
TouchPad:
Gestures enabled by default: two-nger scrolling, two-nger pinch-zoom
Taps enabled by default
On/o button
Glass
65 W HP Smart AC adapter
45 W HP Smart AC adapter
45 W, 2-prong AC adapter
Fingerprint reader
Supports Trusted Platform Module (TPM) 1.2 or 2.0 (Inneon, soldered down)
Integrated Smart Card reader (active)
Preboot authentication (password, smart card)
3
Category Description
Operating system Preinstalled:
●
Windows 7 Professional 32-bit and 64-bit
●
Windows 8.1 China 64 (CPPP)
●
Windows 8.1 High-end Emerging Markets 64
●
Windows 8.1 Emerging Markets 64
●
Windows 8.1 High-end Multilingual 64
●
Windows 8.1 Multilingual 64
●
Windows 8.1 Professional 64
●
Windows 8.1 Core for Higher Education (Multilingual)
●
Windows 10 Home 64
●
Windows 10 Home 64 Single Language
●
Windows 10 Home 64 Chinese Market (CPPP)
●
Windows 10 Home High-End
●
Windows 10 Home High-End Single Language
●
Windows 10 Professional 64
●
Windows 10 Professional 64 with downgrade to Windows 7 32- or 64-bit
●
Windows 10 Professional 64 Southeast Asia
●
Windows 10 Professional 64 with downgrade to Windows 7 32- or 64-bit Southeast Asia
●
FreeDOS 2.0
Restore Media–DR/SR-DVD
●
Windows 7
●
Windows 8.1
●
Windows 10
Restore Media–OSDVD:
●
Windows 7 Professional 32- or 64-bit
●
Windows 8.1 Professional 64-bit
●
Windows 8.1 64-bit
●
Windows 8.1 Country Specic 64-bit
●
Windows 8.1 Emerging Markets 64-bit
●
Windows 10 Professional 64
Certied:
●
Microsoft® WHQL
Web-only support:
●
Windows 7 Enterprise 32
●
Windows 7 Enterprise 64
●
Windows 8.1 Enterprise 64
4 Chapter 1 Product description
Category Description
●
Windows 10 Professional 64
Serviceability End user replaceable parts:
AC adapter
Battery
Hard drive
SSD
Memory module
WLAN
WWAN
Keyboard
5
2 External component identication
Right
Component Description
(1) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell phones,
laptops, tablets, and MP3 players, even when the computer is
o. Also, some USB Type-C ports connect DisplayPort, VGA,
HDMI and other video devices to provide video output.
NOTE: Adapters (purchased separately) may be required.
(2) Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(3) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
Windows 10:
Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
Windows 8 or Windows 7:
Select the HP Support Assistant app on the Start screen, select
My computer, and then select User guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(5) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
6 Chapter 2 External component identication
external drive, printer, scanner or USB hub.
Component Description
(6) RJ-45 (network) jack/status lights Connects a network cable.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(7) Docking connector Connects an optional docking device.
(8) SIM card slot Supports a wireless subscriber identity module (SIM) card.
(9) Power connector Connects an AC adapter.
Right 7
Left
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) External monitor port Connects an external VGA monitor or projector.
(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(5) Smart card reader Supports optional smart cards.
8 Chapter 2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) WWAN antennas* Send and receive wireless signals to communicate with wireless wide
(3) Internal microphones Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures photographs. Some models allow you to
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
Windows 10:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Windows 8 or Windows 7:
Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
area networks (WWANs).
video conference and chat online using streaming video.
To use the webcam:
▲
Type camera in the taskbar search box, and then select
Camera.
Display 9
Top
TouchPad
Component Description
(1) Pointing stick (select products only) Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button (select products only) Functions like the left button on an external mouse.
(3) TouchPad on/o button/TouchPad light Turns the TouchPad on and o.
●
On: The TouchPad is o.
●
O: The TouchPad is on.
(4) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button (select products
only)
(7) Right TouchPad button Functions like the right button on an external mouse.
Functions like the right button on an external mouse.
10 Chapter 2 External component identication
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Power light
(3) Mute light
(4) Microphone mute light
(5) Wireless light On: An integrated wireless device, such as a wireless local area
(6) Num lock light On: Num lock is on.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
Top 11
Buttons, speakers, and ngerprint reader
Component Description
(1) Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 15 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
(2) Speakers Produce sound.
(3) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
12 Chapter 2 External component identication
logon.
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, or the esc
key.
See Using the hot keys on page 13
(3) Windows key Opens the Start menu.
(4) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
(5) num lock key Turns the embedded numeric keypad on and o.
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press the correct function key represented by the icons below.
fn+function key Description
Press
NOTE: Pressing the Windows key again will close the Start
menu.
keys that enables you to add, subtract, and perform other
numeric tasks. When num lock is on, the keypad can be used like
an external numeric keypad.
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Turns the backlight keyboard o or on.
NOTE: To conserve battery power, turn o this feature.
Top 13
Press fn+function key Description
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing fn+f4 alternates the screen image from computer display to
monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information on the computer using the external VGA video standard.
The fn+f4 hot key can also alternate images among other devices that are receiving video information on the
computer.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
R Pauses or breaks an operation. This replaces the break key.
C Locks cell. This replaces the scroll lock key.
S Sends a programming query. This replaces the sys rq key.
14 Chapter 2 External component identication
Bottom
Component Description
Front
(1) Docking connector Connects an optional docking device.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Component Description
(1) Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
NOTE: On some models, the wireless light is amber when
all wireless devices are o.
(2) Power light
●
On: The computer is on.
Bottom 15
Component Description
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the
display and other unneeded components.
●
O: The computer is o or in Hibernation.
Hibernation is a power-saving state that uses the
least amount of power.
(3) Battery light When AC power is connected:
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low
battery level. When the battery has reached a critical
battery level, the battery light begins blinking
rapidly.
●
O: The battery is not charging.
(4) Drive light
Locating system information
Important system information is located on the bottom edge of the tablet or on the keyboard base. You may
need the information when travelling internationally or when you contact support:
(1): Serial number
(2): Product number
(3): Model number
(4): Warranty period
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
16 Chapter 2 External component identication
Using Windows, briey press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.
Locating system information 17
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Locating system information on page 16 for
details.
Item Component Spare part number
(1) Display assembly: Display assembly: Non-touch display assemblies are spared at the subcomponent level only. For more
non-touch display assembly spare part information, see Display assembly subcomponents on page 21.
(2) Keyboard (see Keyboard on page 46)
(3) Top cover 821692-001
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(4) Hard drive hardware kit 821665-001
(5) Hard drive (does not include hard drive connector cable or hard drive rubber bracket):
1 TB, 5400 rpm, 7 mm 762990-001
500 GB, 7200 rpm, 7 mm, FIPS 820572-001
500 GB, 7200 rpm, 7 mm, Opal-2 820573-001
500 GB, 7200 rpm, 7 mm 703267-001
500 GB, 5400 rpm, 7 mm, hybrid, 8 GB cache 732000-001
(6) Battery 800514-001
(7) Memory modules
4-GB (PC3-12800, 1600-MHz, DDR3L) 641369-001
8-GB (PC3-12800, 1600-MHz, DDR3L) 670034-001
(8) WLAN/Bluetooth combo card
Realtek 802.11bgn solo-band 1x1 Wi-Fi Adapter + BT 4.0 combo adapter (not available in
Indonesia)
Intel 7265NV 802.11ac 2x2 non-vPro Wi-Fi Adapter + BT 4.1 combo adapter (not available
in Indonesia)
Broadcom 43228 dual-band 802.11abgn 2x2 Wi-Fi Adapter + BT 4.0 combo adapter (not
available in Indonesia)
Broadcom 43228 dual-band 802.11abgn 2x2 Wi-Fi Adapter + BT 4.0 combo adapter
(Indonesia only)
(9) WWAN module
HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module 800870-001
HP hs31110 HSPA + Intel Mobile Broadband Module 822828-001
(10) Solid-state drive (SSD)
512 GB, SATA-3 TLC 840635-001
256 GB, PCIe 2x4 826639-001
256 GB, SATA-3 self-encrypting drive 826641-001
256 GB, SATA-3 826640-001
240 GB, SATA-3 822220-001
180 GB, SATA-3, self-encrypting drive 826637-001
792609-001
793840-001
797884-001
812132-001
180 GB, SATA-3 MLC 826636-001
128 GB, SATA-3 TLC 826635-001
(11) Smart card reader board (includes cable) 821695-001
(12) Touchpad button board
Touchpad button board 821668-001
Touchpad button board w/NFC antenna 821667-001
Computer major components 19
Item Component Spare part number
(13) NFC module 821666-001
(14) Fingerprint reader board (includes cable, bracket, and bezel) 821693-001
(15) Heat sink/fan assembly 821691-001
(16) System board (includes processor and replacement thermal material, see System board on page 49)
(17) RTC battery 702853-001
(18) Speaker assembly (includes cable) 821684-001
(19) Bottom cover 821662-001
20 Chapter 3 Illustrated parts catalog
Loading...