HP EliteBook 820 G1, EliteBook 725 G2, EliteBook 720 G1, EliteBook 720 G1s Maintenance and Service Guide

HP EliteBook 820 G1 Notebook PC and HP EliteBook 725 G2 Notebook PC and HP EliteBook 720 G1 Notebook PC

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Fourth Edition: May 2015

Third Edition: May 2014

Second Edition: March 2014

First Edition: September 2013

Document Part Number: 723686-004

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See

http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an

authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

Product Name ........................................................................................................................................................ 1

Chipset ................................................................................................................................................................... 1

Processor ............................................................................................................................................................... 1

Panel ...................................................................................................................................................................... 2

Graphics ................................................................................................................................................................. 2

Memory .................................................................................................................................................................. 3

Flash cache ............................................................................................................................................................. 3

MiniCard solid-state drive ..................................................................................................................................... 3

Primary storage ..................................................................................................................................................... 3

Audio and video ..................................................................................................................................................... 5

Ethernet ................................................................................................................................................................. 5

Wireless networking .............................................................................................................................................. 5

External expansion ................................................................................................................................................ 6

Ports ....................................................................................................................................................................... 6

Docking .................................................................................................................................................................. 7

Keyboard/pointing devices .................................................................................................................................... 7

Power requirements .............................................................................................................................................. 7

Security .................................................................................................................................................................. 7

Operating system .................................................................................................................................................. 8

Serviceability ....................................................................................................................................................... 11

2 External component identification ............................................................................................................... 12

Display ................................................................................................................................................................. 12

Buttons and fingerprint reader (select models only) ......................................................................................... 13

Keys ...................................................................................................................................................................... 14

Lights ................................................................................................................................................................... 15

TouchPad ............................................................................................................................................................. 16

Front ..................................................................................................................................................................... 17

Left side ............................................................................................................................................................... 18

Right side ............................................................................................................................................................. 19

Bottom ................................................................................................................................................................. 20

3 Illustrated parts catalog .............................................................................................................................. 21

Locating the serial number, product number, and model number .................................................................... 21

Computer major components ............................................................................................................................. 22

vii

Display assembly components ........................................................................................................................... 35

Plastics Kit ........................................................................................................................................................... 38

Mass storage devices .......................................................................................................................................... 39

Miscellaneous parts ............................................................................................................................................. 40

Sequential part number listing ........................................................................................................................... 43

4 Removal and replacement preliminary requirements ..................................................................................... 62

Tools required ...................................................................................................................................................... 62

Service considerations ........................................................................................................................................ 62

Plastic parts ....................................................................................................................................... 62

Cables and connectors ...................................................................................................................... 63

Drive handling ................................................................................................................................... 63

Grounding guidelines ........................................................................................................................................... 63

Electrostatic discharge damage ....................................................................................................... 63

Packaging and transporting guidelines ......................................................................... 65

Workstation guidelines ................................................................................ 65

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 67

Component replacement procedures ................................................................................................................. 67

Service cover ..................................................................................................................................... 67

Battery ............................................................................................................................................... 69

Hard drive .......................................................................................................................................... 71

WWAN module ................................................................................................................................... 74

Solid-state drive ................................................................................................................................ 76

WLAN module .................................................................................................................................... 78

Memory module ................................................................................................................................ 80

Keyboard ........................................................................................................................................... 81

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 88

Component replacement procedures ................................................................................................................. 88

RTC battery ........................................................................................................................................ 88

Top cover ........................................................................................................................................... 89

Display assembly .............................................................................................................................. 93

TouchPad ......................................................................................................................................... 100

Card reader board ........................................................................................................................... 101

Heat sink .......................................................................................................................................... 103

Fan ................................................................................................................................................... 105

System board .................................................................................................................................. 107

Fingerprint reader board ................................................................................................................. 115

Speaker assembly ........................................................................................................................... 116

viii

Power button board ........................................................................................................................ 118

7 Computer Setup (BIOS) ............................................................................................................................... 119

Windows 8 – Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ............................ 119

Using Computer Setup .................................................................................................................... 119

Starting Computer Setup .............................................................................................. 119

Navigating and selecting in Computer Setup ............................................................... 119

Restoring factory settings in Computer Setup ............................................................ 121

Updating the BIOS ......................................................................................................... 121

Determining a BIOS version ....................................................................... 121

Downloading a BIOS update for Windows 8 .............................................. 122

Using MultiBoot ............................................................................................................................... 122

About the boot device order ......................................................................................... 122

Choosing MultiBoot preferences .................................................................................. 123

Setting a new boot order in Computer Setup ............................................ 123

Dynamically choosing a boot device using the f9 prompt ........................ 123

Setting a MultiBoot Express prompt .......................................................... 124

Entering MultiBoot Express preferences ................................................... 124

Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................... 124

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................. 126

Windows 7 – Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ............................ 127

Using Computer Setup .................................................................................................................... 127

Starting Computer Setup .............................................................................................. 127

Navigating and selecting in Computer Setup ............................................................... 127

Restoring factory settings in Computer Setup ............................................................ 128

Updating the BIOS ......................................................................................................... 129

Determining a BIOS version ....................................................................... 129

Downloading a BIOS update for Windows 7 .............................................. 129

Using MultiBoot ............................................................................................................................... 130

About the boot device order ......................................................................................... 130

Choosing MultiBoot preferences .................................................................................. 130

Setting a new boot order in Computer Setup ............................................ 130

Dynamically choosing a boot device using the f9 prompt ........................ 131

Setting a MultiBoot Express prompt .......................................................... 131

Entering MultiBoot Express preferences ................................................... 131

Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................... 132

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................. 133

Linux – Computer Setup (BIOS) and Advanced System Diagnostics ................................................................ 134

Starting Computer Setup ................................................................................................................ 134

Using Computer Setup .................................................................................................................... 134

Navigating and selecting in Computer Setup ............................................................... 134

Restoring factory settings in Computer Setup ............................................................ 135

Updating the BIOS ........................................................................................................................... 136

Determining the BIOS version ...................................................................................... 136

Downloading a BIOS update ......................................................................................... 136

Using Advanced System Diagnostics .............................................................................................. 137

8 Specifications ........................................................................................................................................... 138

9 Backup and recovery .................................................................................................................................. 139

Windows 8 ......................................................................................................................................................... 139

Backing up your information .......................................................................................................... 139

Performing a system recovery ....................................................................................................... 140

Using the Windows recovery tools ............................................................................... 141

Using f11 recovery tools .............................................................................................. 142

Using Windows 8 operating system media (purchased separately) ........................... 142

Using Windows Refresh for quick and easy recovery .................................................. 143

Remove everything and reinstall Windows ................................................................. 143

Using HP Software Setup .............................................................................................. 144

Windows 7 ......................................................................................................................................................... 144

Creating recovery media with HP Recovery Disc Creator ............................................................... 145

Creating recovery media .............................................................................................. 145

Backing up your information .......................................................................................................... 145

Performing a system recovery ....................................................................................................... 146

Using the Windows recovery tools ............................................................................... 147

Using f11 recovery tools .............................................................................................. 148

Using a Windows 7 operating system DVD (purchased separately) ........................... 149

Linux .................................................................................................................................................................. 150

Creating backups ............................................................................................................................. 150

Backing up your information .......................................................................................................... 150

Performing a system recovery ....................................................................................................... 151

Remove everything and reinstall SLED .......................................................................................... 151

10 Statement of Volatility ............................................................................................................................ 153

Non-volatile memory usage ............................................................................................................................. 154

Questions and answers ..................................................................................................................................... 157

Using HP Sure Start (select models only) ......................................................................................................... 159

11 Power cord set requirements .................................................................................................................... 160

Requirements for all countries ......................................................................................................................... 160

Requirements for specific countries and regions ............................................................................................. 160

12 Recycling ................................................................................................................................................ 162

Index ........................................................................................................................................................... 163

xii

1 Product description

Product Name

Description HP EliteBook 725 G2

HP EliteBook 725 G2 Notebook PC ×

HP EliteBook 820 G1 Notebook PC ×

Chipset

Description HP EliteBook 725 G2

AMD® A76M fusion controller hub (FCH) ×

Intel® processor controller hub (PCH), soldered on circuit (SoC) ×

Processor

Description HP EliteBook 725 G2

●

AMD A10 Pro-7350B 2.10-GHz (SC turbo up to 3.30-GHz) quad core processor (4.00-MB L2 cache, 19 W)

●

AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad core processor (4.00-MB L2 cache, 19 W)

●

AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual core processor (1.00-MB L2 cache, 17 W)

Notebook PC

HP EliteBook 820 G1

Notebook PC

HP EliteBook 820 G1

Notebook PC

HP EliteBook 820 G1

Notebook PC

●

Intel Core® i7-4600U 2.10-GHz (SC turbo up to 3.30-GHz) processor (4.00-MB L3 cache, 15 W)

●

Intel Core i7-4510U 2.00-GHz (SC turbo up to 3.10-GHz) processor (4.00-MB L3 cache, 15 W)

●

Intel Core i7-4500U 1.80-GHz (SC turbo up to 3.00-GHz) processor (4.00-MB L3 cache, 15 W)

●

Intel Core i5-4310U 2.00-GHz (SC turbo up to 3.00-GHz) processor (3.00-MB L3 cache, 15 W

●

Intel Core i5-4300U 1.90-GHz (SC turbo up to 2.90-GHz) processor (3.00-MB L3 cache, 15 W)

●

Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz) processor (3.00-MB L3 cache, 15 W)

●

Intel Core i5-4200U 1.60-GHz (SC turbo up to 2.60-GHz) processor (3.00-MB L3 cache, 15 W)

Product Name 1

Panel

Description HP EliteBook 725 G2

●

Intel Core i3-4030U 1.90-GHz processor (3.00-MB L3 cache, 15 W)

●

Intel Core i3-4010U 1.70-GHz processor (3.00-MB L3 cache, 15 W)

Notebook PC

HP EliteBook 820 G1

Notebook PC

Description HP EliteBook 725 G2

●

Graphics

Description HP EliteBook 725 G2

AMD Graphics: Radeon® R6 Graphics on computer models equipped with an A10 Pro-7350B processor; Radeon R5 Graphics on computer models equipped with an A8 Pro-7150B processor; Radeon R4 Graphics on computer models equipped with an A6 Pro-7050B processor

Universal memory architecture (UMA) graphics

Support for dual-display ports through the HP 2013 UltraSlim Docking Station

Support for up to 3 displays through the HP 2013 UltraSlim Docking Station

12.5-in, Premium AntiGlare (AG), full high-definition (FHD), light-emitting diode (LED), 1920×1080, UWVA, typical brightness: 300 nits, ultraslim (1.2-mm), 50% CG, eDP display panel with and without webcam

12.5-in, AG, HD, LED, 1366×768, SVA, typical brightness: 200 nits, ultraslim (1.2-mm), 45% CG, eDP display panel with and without webcam

12.5-in, Premium AntiGlare (AG), high-definition HD, lightemitting diode (LED), 1366×768, UWVA, typical brightness: 300 nits, ultraslim (1.2-mm), 50% CG, eDP display panel with and without webcam

12.5-in, AG, HD, LED, 1366×768, SVA, typical brightness: 200 nits, ultraslim (1.2-mm), 45% CG, eDP display panel with and without webcam

Notebook PC

HP EliteBook 820 G1

Notebook PC

HP EliteBook 820 G1

Notebook PC

Intel Graphics: Intel HD Graphics 4400

UMA graphics

Support for up to 3 displays through the HP 2013 UltraSlim Docking Station

2 Chapter 1 Product description

Memory

Description HP EliteBook 725 G2

Two customer-accessible/upgradable memory module slots

Support for DDR3L 1600-MHz PCL3-12800 dual channel memory

Support for 16384-MB of system memory in the following configurations:

●

16384-MB total system memory (8192 MB × 2; not available with Windows 7 32-bit operating system, available with Windows 7 downgrade)

●

12288-MB total system memory (8192 MB + 4096 MB)

●

8192-MB total system memory (4096 MB × 2 or 8192 MB × 1; not available with Windows 7 32-bit operating system, available with Windows 7 downgrade)

●

6144-MB total system memory (4096 MB + 2048 MB)

●

4096-MB total system memory (4096 MB × 1 or 2048 MB × 2)

●

2048-MB total system memory (2048 MB × 1)

Flash cache

Description HP EliteBook 725 G2

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

HP EliteBook 820 G1

Notebook PC

Support for 32-GB solid-state drive (2242/DS M.2 form factor)

Intel SRT (Smart Response Technology)

Not supported with solid-state drive or self-encrypted drive (SED) hard drive

MiniCard solid-state drive

Description HP EliteBook 725 G2

120-GB solid-state drive (2242/DS M.2 form factor)

Not supported if 32-GB flash cache is selected

Set as primary storage if selected

Primary storage

Description HP EliteBook 725 G2

Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and

9.5-mm (.37-in) thickness

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

HP EliteBook 820 G1

Notebook PC

Memory 3

Description HP EliteBook 725 G2

Notebook PC

Support for Serial ATA Support for 3D DriveGuard hard drive protection

Support toolless removal

HP EliteBook 820 G1

Notebook PC

Support for the following hard drive:

●

1-TB, 5400-rpm, SATA, 7.0-mm hard drive

Support for the following hard drives:

●

500-GB, 5400-rpm, SATA, 7.0-mm hard drive

●

500-GB, 5400-rpm, SATA, locked, 7.0-mm hard drive

Support for the following hard drives:

●

500-GB, 7200-rpm, SATA, 7.0-mm hard drive

●

500-GB, 7200-rpm, SED, 7.0-mm hard drive

●

500-GB, 5400-rpm, SATA, FIPS, 7.0-mm hard drive

●

320-GB, 7200-rpm, SATA, 7.0-mm hard drive

Support for the following 6.35-cm (2.5-in) solid-state drives:

●

256-GB, SATA-3, SED, Opal 2, solid-state drive

●

256-GB, SATA-3, SED, Opal 1, solid-state drive

●

240-GB, SATA-3, solid-state drive

●

180-GB, SATA-3, SED, Opal 1, solid-state drive

●

180-GB, SATA-3, solid-state drive

●

128-GB, SATA-3, solid-state drive

××

Support for the following 6.35-cm (2.5-in) solid-state drives:

●

512-GB, SATA-3, solid-state drive

●

256-GB, SATA-3, SED, Opal 2, solid-state drive

●

256-GB, SATA-3, Opal 2, locked, solid-state drive

●

256-GB, SATA-3, SED solid-state drive

●

240-GB, SATA-3, solid-state drive

●

180-GB, SATA-3, SED, Opal 1, solid-state drive

●

180-GB, SATA-3, solid-state drive

●

128-GB, SATA-3, locked, Opal 2, solid-state drive

●

128-GB, SATA-3, locked, solid-state drive

●

128-GB, SATA-3, solid-state drive

●

120-GB, mSATA-3, SED solid-state drive

●

32-GB, SATA-3, solid-state drive

4 Chapter 1 Product description

Audio and video

Description HP EliteBook 725 G2

Webcam, 720p

Dual array microphones

Stereo speakers

HD audio with DTS Studio sound

Ethernet

Description HP EliteBook 725 G2

Realtek RTL8111EP 10/100/1000 Ethernet with DASH support

S3/S4/S5 wake on LAN

Intel I218LM 10/100/1000 Ethernet with iAMT

Intel I218LM Gigabit Network Connection

S3/S4/S5 wake on LAN

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

HP EliteBook 820 G1

Notebook PC

Wireless networking

Description HP EliteBook 725 G2

Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Atheros AR9485 802.11 b/g/n WiFi Adapter

●

Broadcom BCM943228HMB 802.11 abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter

●

Broadcom BCM4352 802.11 ac 2×2 Wi-Fi + Bluetooth 4.0 Combo Adapter

Support for the following WLAN formats:

●

Broadcom BCM943228HMB 802.11 a/b/g/n 2×2 Wi-Fi + Bluetooth 4.0 Combo Adapter

●

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + Bluetooth 4.0 WLAN module

●

Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter

●

Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

Audio and video 5

Description HP EliteBook 725 G2

●

Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2×2 WiFi Adapter

Notebook PC

HP EliteBook 820 G1

Notebook PC

Integrated wireless wide area network (WWAN) options by way of wireless module (select models only)

Two WWAN antennas built into display assembly (select models only)

Support for the following WWAN formats:

●

HP hs3110 HSPA+ Mobile Broadband Module

●

HP lt4112 LTE/HPSA+ Mobile Broadband Module

●

HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module

Support for the following WWAN formats:

●

HP hs3110 HSPA+ Mobile Broadband Module

●

HP lt4226 LTE/HSPA+4G Module

●

HP lt4225 LTE/EV-DO 4G Module

●

HP lt4112 LTE/HSPA+ Mobile Broadband Module

●

HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module

External expansion

Description HP EliteBook 725 G2

××

HP EliteBook 820 G1

Notebook PC

Ports

SD media reader slot

Support for SD, SDHC, SDXC

Push-push insertion/removal

SIM slot (populated with WWAN; tool-less user-accessible)

Description HP EliteBook 725 G2

●

AC adapter, HP Smart (4.5-mm barrel)

●

Audio-in (mono microphone)/audio-out (stereo headphone) combo jack

●

DisplayPort 1.2

●

Docking

●

RJ45 (Ethernet)

●

USB 3.0 charging (1)

●

USB 3.0 (2)

××

Notebook PC

××

HP EliteBook 820 G1

Notebook PC

6 Chapter 1 Product description

Description HP EliteBook 725 G2

●

Docking

VGA (Dsub 15 pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs. standard aspect video

Notebook PC

HP EliteBook 820 G1

Notebook PC

Description HP EliteBook 725 G2

HP 2013 UltraSlim Docking Station × ×

Keyboard/pointing devices

Description HP EliteBook 725 G2

Dual point, spill-resistant (with drain) keyboard with DuraKeys, function keys and optional backlightFunction Keys:

Touchpad Requirements: Glass with chemical etched surface, on/ off button, support for 2-way scroll, Taps enabled as default, Gestures enabled by default (2-finger scrolling, 2-finger zoom (pinch)

Power requirements

Description HP EliteBook 725 G2

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

HP EliteBook 820 G1

Notebook PC

HP EliteBook 820 G1

Notebook PC

Support for removable 3-cell, 46-WHr, 4.15-AHr, Li-ion battery and 3-cell, 26-WHr, 2.50-AHr, Li-ion battery

Support for the following AC adapters:

●

Security

Description HP EliteBook 725 G2

Support for the following:

●

65-W HP Smart adapter (EM, RC/V, 3-wire, 4.5-mm)

65-W HP Smart adapter (non-PFC, 3-wire, 4.5-mm)

45-W HP Smart adapter (non-PFC, RC/V, 3-wire, 4.5-mm)

Fingerprint reader

Full-volume encryption

××

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

Docking 7

Description HP EliteBook 725 G2

●

Integrated Smart Card reader (active)

●

Preboot authentication (password, Smart Card)

●

Support Security Lock

●

Trusted Platform Module (TPM) 1.2 (Infineon; soldered down)

●

Trusted Platform Module (TPM) 1.2 (Infineon; soldered down)

Operating system

Notebook PC

HP EliteBook 820 G1

Notebook PC

Description HP EliteBook 725 G2

Preinstalled:

●

Microsoft® Windows® 8.1 Chinese Market 64-bit (available only with People's Republic of China country localization)

●

Microsoft Windows 8.1 Emerging Market 64-bit

●

Microsoft Windows 8.1 Multi-language 64-bit

●

Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit Image

●

Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit–MSNA

●

Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 32-bit image

●

Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 32-bit–MSNA

●

Microsoft Windows 7 Home Basic 32-bit, Service Pack 1 (available only if 4096-MB of total system memory [4096MB × 1] or less is selected)

●

Microsoft Windows 7 Home Premium 64-bit, Service Pack 1

●

Microsoft Windows 7 Professional 32-bit, Service Pack 1 (available only if 4096-MB of total system memory [4096MB × 1] or less is selected)

●

Microsoft Windows 7 Professional 64-bit, Service Pack 1

●

Microsoft Windows 7 Professional 32-bit, Service Pack 1 (available only if 4096-MB of total system memory [4096MB × 1] or less is selected)

●

Ubuntu Linux

●

FreeDOS 2.0

Restore Media–DRDVD:

●

Microsoft Windows 8.1 (available with any Windows 8.1 operating system, required with any Windows 8.1 Professional downgrade operating system)

Notebook PC

HP EliteBook 820 G1

Notebook PC

8 Chapter 1 Product description

Description HP EliteBook 725 G2

●

Microsoft Windows 7 (available with any Windows 7 or Windows 8 Professional downgrade operating system)

Notebook PC

HP EliteBook 820 G1

Notebook PC

Description HP EliteBook 725 G2

Restore Media–SRDVD: Ubuntu Linux

OSDVD:

●

Microsoft Windows 8.1 64-bit (for service only)

●

Microsoft Windows 8.1 CS 64-Bit (for service only)

●

Microsoft Windows 8.1 Emerging Markets 64-Bit (for service only)

●

Microsoft Windows 8.1 Professional 64-bit (include in Windows 8.1 downgrade operating system AVs only; do not include for Asia/Pacific countries or regions or the People's Republic of China)

●

Microsoft Windows 7 Home Basic 32-bit (available with any Windows 7 Home Basic localization except Asia/Pacific countries/regions or the People's Republic of China)

●

Microsoft Windows 7 Home Premium 64-bit (available with any Windows 7 HP operating system except Asia/Pacific countries/regions or the People's Republic of China)

●

Microsoft Windows 7 Home Premium 32-bit (available with any Windows 7 HP operating system except Asia/Pacific countries/regions or the People's Republic of China)

●

Microsoft Windows 7 Professional 64-bit (available with any Windows 7 Professional or Windows 8.1 Professional downgrade localization except Asia/Pacific countries or regions or the People's Republic of China)

●

Microsoft Windows 7 Professional 32-bit (available with any Windows 7 Professional or Windows 8.1 Professional downgrade localization except Asia/Pacific countries/regions or the People's Republic of China)

Certified: Microsoft WHQL

Notebook PC

HP EliteBook 820 G1

Notebook PC

Web-only Support:

●

Microsoft Windows 8.1 Enterprise 64-bit

●

Microsoft Windows 7 Enterprise 64-bit

●

Microsoft Windows 7 Enterprise 32-bit

Description HP EliteBook 725 G2

Notebook PC

Preinstalled: ×

HP EliteBook 820 G1

Notebook PC

Operating system 9

Description HP EliteBook 725 G2

●

Microsoft Windows 8.1 and 8 Chinese Market 64-bit (only available with People's Republic of China country localization)

●

Microsoft Windows 8.1 and 8 Emerging Market 64-bit

●

Microsoft Windows 8.1 and 8 Multi-language 64-bit

●

Microsoft Windows 8.1 and 8 Professional 64-bit

●

Microsoft Windows 8.1 and 8 Professional 64-bit DPK with Microsoft Windows 7 Professional 64- and 32-bit image

●

Microsoft Windows 8 Professional 64-bit DPK with Microsoft Windows 7 Professional 64- and 32-bit image–MSNA

●

Microsoft Windows 8 Professional 64-bit–MSNA

●

Microsoft Windows 7 Home Basic 32-bit

●

Microsoft Windows 7 Home Premium 64- and 32-bit

●

Microsoft Windows 7 Professional 64- and 32-bit

●

Microsoft Windows 7 Professional 64- and 32-bit–MSNA (only in Asia/Pacific countries and regions and the People's Republic of China)

●

FreeDOS 2.0

●

SuSE Linux Enterprise (SLED 11, Service Pack 2, 64-bit; not available on computer models equipped with WWAN capability)

Restore Media–DRDVD:

●

DRDVD Microsoft Windows 8.1 (available with any Windows

8.1 operating system; required with any Windows 8.1 downgrade operating system)

●

DRDVD Microsoft Windows 8 (available with any Windows 8 operating system; required with any Windows 8 downgrade operating system)

●

Microsoft Windows 7 (available with any Windows 7 or Windows 8 downgrade operating system)

●

SRDVD SuSE Linux Enterprise (SLED, service pack 2, 64-bit; available only with FreeDOS 2.0 and SuSE)

Notebook PC

HP EliteBook 820 G1

Notebook PC

Description HP EliteBook 725 G2

Restore Media–OSDVD:

●

Microsoft Windows 8.1 and 8 Professional 64-bit (include in Windows 8.1 and 8 downgrade operating system AV only; do not include for Asia/Pacific countries or regions or the People's Republic of China)

●

Microsoft Windows 8 64-bit (for service only)

●

Microsoft Windows 8 Country Specific 64-bit (for service only)

10 Chapter 1 Product description

HP EliteBook 820 G1

Notebook PC

Description HP EliteBook 725 G2

●

Microsoft Windows 8 Emerging Market 64-bit (for service only)

●

Microsoft Windows 7 Home Basic 32-bit (available with any Microsoft Windows 7 Home Basic localization except for Asia/Pacific countries or regions or the People's Republic of China)

●

Microsoft Windows 7 Home Premium 64- and 32-bit (available with any Microsoft Windows 7 Professional or Microsoft Windows 8 downgrade localization except for Asia/ Pacific countries or regions or the People's Republic of China)

●

Microsoft Windows 7 Professional 64- and 32-bit (available with any Microsoft Windows 7 Professional or Microsoft Windows 8 downgrade localization except for Asia/Pacific countries or regions or the People's Republic of China)

Certified:

●

Microsoft WHQL

●

SuSE Linux Enterprise (SLED, service pack 2, 64-bit

Web-only Support:

●

Microsoft Windows 8.1 Chinese market 64-bit

●

Microsoft Windows 8.1 Emerging market 64-bit

●

Microsoft Windows 8.1 Multi-Language 64-bit

●

Microsoft Windows 8.1 Enterprise 64-bit

●

Microsoft Windows 8.1 Pro 64-bit

●

Microsoft Windows 7 Ultimate 64- and 32-bit

●

Microsoft Windows 7 Enterprise 64- and 32-bit

Notebook PC

HP EliteBook 820 G1

Notebook PC

Serviceability

Description HP EliteBook 725 G2

End user replaceable parts:

●

AC adapter

●

Battery (system)

●

Hard drive

●

Keyboard

●

Memory module

●

Solid-state drive

●

WLAN module

●

WWAN module

HP EliteBook 820 G1

Notebook PC

××

Notebook PC

Serviceability 11

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks.

NOTE: To set up a WLAN and connect to the Internet, you need a broadband modem

(either DSL or cable) (purchased separately), high-speed Internet service, purchased from an Internet service provider, and a wireless router (purchased separately).

(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks.

(3) Internal microphones Record sound.

(4) Webcam light

(select models only)

(5) Webcam

(select models only)

(6) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

On: The webcam is in use.

Records video and captures still photographs.

To use the webcam, select Start > All Programs > Communication and Chat > HP

Webcam.

NOTE: The internal display switch is not visible from the outside of the computer.

12 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

Item Component Description

(1) Power button

(2) Speakers Produce sound.

(3) Wireless button Turns the wireless feature on or off but does not establish a wireless connection.

(4) Volume mute button Mutes and restores speaker sound.

(5) Fingerprint reader

(select models only)

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

●

Select Start > Control Panel > System and Security > Power Options.

●

For more information, see the HP Notebook Reference Guide.

Allows a fingerprint logon to Windows, instead of a password logon.

Buttons and fingerprint reader (select models only) 13

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with a

function key, the num lk key, the esc key, or other keys.

(3) Windows logo key Displays the Windows Start menu.

(4) Function keys Execute frequently used system functions when pressed in combination with the

fn key.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad. Each

key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

(6) num lk key Turns the embedded numeric keypad on and off when pressed in combination with the

fn key. Alternates between the navigational and numeric functions on the integrated

numeric keypad.

14 Chapter 2 External component identification

Lights

Item Component Description

(1) Power light

(2) Caps lock light On: Caps lock is on.

(3) Microphone mute light On: Microphone is muted.

(4) Num lock light On: Num lock is on.

(5) Wireless light

(6) Mute light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device, is on.

●

Amber: All wireless devices are off.

●

Off: Computer sound is on.

●

Amber: Computer sound is off.

Lights 15

TouchPad

Item Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad zone Moves the pointer and selects or activates items on the screen.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button Functions like the right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

16 Chapter 2 External component identification

Front

Item Component Description

(1) Wireless light The wireless connection is on.

(2) Power light

(3) AC adapter/battery light

(4) Hard drive light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.

●

White: The computer is connected to external power and the battery is charged from 90 to 99 percent.

●

Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: The battery is fully charged.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

NOTE: For information on HP 3D DriveGuard, see the HP Notebook Reference

Guide.

Front 17

Left side

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Vents (2) Enable airflow to cool internal components.

(3) External VGA monitor port Connects an external VGA monitor or projector.

NOTE: The security cable is designed to act as a deterrent, but it may not prevent

the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool internal components and

prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) USB 3.0 charging port Connects an optional USB device. The USB charging port can also charge select models

(5) Smart card reader Supports optional smart cards.

of cell phones and MP3 players, even when the computer is off.

NOTE: A USB charging port (also referred to as a powered USB port) allows you to

charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

18 Chapter 2 External component identification

Right side

Item Component Description

(1) Audio-out (headphone)

jack/Audio-in (microphone) combo jack

(2) DisplayPort Connects an optional digital display device, such as a highperformance monitor or

(3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance.

(4) Memory card reader Reads data from and writes data to memory cards such as Secure Digital (SD).

(5) RJ-45 (network) jack Connects a network cable.

(6) Docking port Connects an optional docking device.

(7) Power connector Connects an AC adapter.

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

WARNING! To reduce the risk of personal injury, adjust the volume before putting on

headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor connector that supports both

audio-out (headphone) and audio-in (microphone).

projector.

Right side 19

Bottom

Item Component Description

(1) Service cover Provides access to the hard drive bay, the WLAN module slot, the WWAN module slot,

and the memory module slots.

CAUTION: To prevent an unresponsive system, replace the wireless module only

with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support.

(2) Service cover release latch Releases the service cover from the computer. A security screw is available to prevent

the service cover from being accidentally removed.

(3) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and

prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

20 Chapter 2 External component identification

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to follow the on-screen instructions.

Locating the serial number, product number, and model number

The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet. You may need the information when you travel internationally or when you contact support.

http://partsurfer.hp.com, select your country or region, and then

Locating the serial number, product number, and model number 21

Computer major components

22 Chapter 3 Illustrated parts catalog

IMPORTANT: For system board (12) replacement on serial numbers xxx501xxxx and below, use the

conversion kit (see product description for “(Gold Conversion Kit)” in the section marked 12a of the table below). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for “(Gold)”).

Item Component Spare part number

(1) Display assembly: The TouchScreen display assembly is spared as a whole unit replacement.

12.5-in, AntiGlare, FHD, LED, UWVA, TouchScreen display assembly for use only on computer models equipped with an AMD processor

12.5-in, AntiGlare, HD, LED, UWVA, TouchScreen display assembly for use only on computer models equipped with an Intel processor

The non-TouchScreen display assembly is spared at the subcomponent level only. For more display assembly spare part

information, see

(2) Keyboard with backlight (includes backlight cable and keyboard cable):

For use only on computer models equipped with an AMD processor:

For use in Belgium 776452-A41

For use in Brazil 776452-201

For use in Bulgaria 776452-BA1

For use in Canada 776452-DB1

For use in the Czech Republic and Slovakia 776452-FL1

For use in Denmark 776452-081

For use in France 776452-051

For use in Germany 776452-041

For use in Greece 776452-151

For use in Hungary 776452-211

Display assembly components on page 35.

765606-001

761781-001

For use in Iceland 776452-DD1

For use in India 776452-D61

For use in Israel 776452-BB1

For use in Italy 776452-061

For use in Japan 776452-291

For use in Latin America 776452-161

For use in the Netherlands 776452-B31

For use in Northwest Africa 776452-FP1

For use in Norway 776452-091

For use in Portugal 776452-131

For use in Romania 776452-271

For use in Russia 776452-251

For use in Saudi Arabia 776452-171

Computer major components 23

Item Component Spare part number

For use in Slovenia 776452-BA1

For use in South Korea 776452-AD1

For use in Spain 776452-071

For use in Sweden and Finland 776452-B71

For use in Switzerland 776452-BG1

For use in Taiwan 776452-AB1

For use in Thailand 776452-281

For use in Turkey 776452-141

For use in the United Kingdom 776452-031

For use in the United States 776452-001

Keyboard with backlight for use only on computer models equipped with an Intel processor:

For use in Belgium 730541-A41

For use in Brazil 730541-201

For use in Bulgaria 730541-261

For use in Canada 730541-DB1

For use in the Czech Republic and Slovakia 730541-FL1

For use in Denmark 730541-081

For use in France 730541-051

For use in Germany 730541-041

For use in Greece 730541-151

For use in Hungary 730541-211

For use in Iceland 730541-DD1

For use in India 730541-D61

For use in Israel 730541-BB1

For use in Italy 730541-061

For use in Japan 730541-291

For use in Latin America 730541-161

For use in the Netherlands 730541-B31

For use in Northwest Africa 730541-FP1

For use in Norway 730541-091

For use in Portugal 730541-131

For use in Romania 730541-271

For use in Russia 730541-251

For use in Saudi Arabia 730541-171

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in Slovenia 730541-BA1

For use in South Korea 730541-AD1

For use in Spain 730541-071

For use in Sweden and Finland 730541-B71

For use in Switzerland 730541-BG1

For use in Taiwan 730541-AB1

For use in Thailand 730541-281

For use in Turkey 730541-141

For use in the United Kingdom and Singapore 730541-031

For use in the United States 730541-001

Keyboard without backlight (includes keyboard cable):

For use only on computer models equipped with an AMD processor:

For use in Belgium 776451-A41

For use in Brazil 776451-201

For use in Bulgaria 776451-261

For use in Canada 776451-DB1

For use in the Czech Republic and Slovakia 776451-FL1

For use in Denmark 776451-081

For use in France 776451-051

For use in Germany 776451-041

For use in Greece 776451-151

For use in Hungary 776451-211

For use in Iceland 776451-DD1

For use in India 776451-D61

For use in Israel 776451-BB1

For use in Italy 776451-061

For use in Japan 776451-291

For use in Latin America 776451-161

For use in the Netherlands 776451-B31

For use in Northwest Africa 776451-FP1

For use in Norway 776451-091

For use in Portugal 776451-131

For use in Romania 776451-271

For use in Russia 776451-251

Computer major components 25

Item Component Spare part number

For use in Saudi Arabia 776451-171

For use in Slovenia 776451-BA1

For use in South Korea 776451-AD1

For use in Spain 776451-071

For use in Sweden and Finland 776451-B71

For use in Switzerland 776451-BG1

For use in Taiwan 776451-AB1

For use in Thailand 776451-281

For use in Turkey 776451-141

For use in the United Kingdom 776451-031

For use in the United States 776451-001

Keyboard without backlight for use only on computer models equipped with an Intel processor (includes keyboard cable):

For use in Belgium 730540-A41

For use in Brazil 730540-201

For use in Bulgaria 730540-261

For use in Canada 730540-DB1

For use in the Czech Republic and Slovakia 730540-FL1

For use in Denmark 730540-081

For use in France 730540-051

For use in Germany 730540-041

For use in Greece 730540-151

For use in Hungary 730540-211

For use in Iceland 730540-DD1

For use in India 730540-D61

For use in Israel 730540-BB1

For use in Italy 730540-061

For use in Japan 730540-291

For use in Latin America 730540-161

For use in the Netherlands 730540-B31

For use in Northwest Africa 730540-FP1

For use in Norway 730540-091

For use in Portugal 730540-131

For use in Romania 730540-271

For use in Russia 730540-251

26 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in Saudi Arabia 730540-171

For use in Slovenia 730540-BA1

For use in South Korea 730540-AD1

For use in Spain 730540-071

For use in Sweden and Finland 730540-B71

For use in Switzerland 730540-BG1

For use in Taiwan 730540-AB1

For use in Thailand 730540-281

For use in Turkey 730540-141

For use in the United Kingdom and Singapore 730540-031

For use in the United States 730540-001

(3) RTC battery (includes cable and double-sided adhesive) 702853-001

(4) Top cover:

For use only on computer models equipped with an AMD processor 783215-001

For use only on computer models equipped with an Intel processor 730548-001

(5) Power button board (includes cable) 730552-001

(6) Card reader board (includes cable) 730563-001

(7) Fingerprint reader board (includes bracket and cable) 730554-001

(8) Speaker assembly (includes left and right speakers and cables) 730555-001

(9) TouchPad (includes cable) 730549-001

(10) Heat sink (includes replacement thermal material):

For use only on computer models equipped with an AMD processor 765605-001

For use only on computer models equipped with an Intel processor 730556-001

(11) Fan (includes cable):

For use only on computer models equipped with an AMD processor 780895-001

For use only on computer models equipped with an Intel processor 730547-001

(12) System board (includes a graphics subsystem with UMA memory and replacement thermal material):

For use only on computer models equipped with an AMD processor:

Equipped with an AMD A10 Pro-7350B 2.10-GHz (SC turbo up to 3.30-GHz) quad

core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an AMD A10 Pro-7350B 2.10-GHz (SC turbo up to 3.30-GHz) quad

core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

802507-601

802507-501

Equipped with an AMD A10 Pro-7350B 2.10-GHz (SC turbo up to 3.30-GHz) quad

core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

802507-001

Computer major components 27

Item Component Spare part number

Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad

core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad

core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad

core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

Equipped with an AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual

core processor (1.00-MB L2 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual

core processor (1.00-MB L2 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

Equipped with an AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual

core processor (1.00-MB L2 cache, 17 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

For use only on computer models equipped with an Intel processor and a TouchScreen display assembly:

Equipped with an Intel Core i7-4600U 2.10-GHz (SC turbo up to 3.10-GHz) processor (4.00-

MB L3 cache, 15 W) and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i7-4600U 2.10-GHz (SC turbo up to 3.10-GHz) processor (4.00-

MB L3 cache, 15 W) and the Windows 8 Standard operating system (Gold)

802506-601

802506-501

802506-001

802505-601

802505-501

802505-001

802499-601

802499-501

Equipped with an Intel Core i7-4600U 2.10-GHz (SC turbo up to 3.10-GHz) processor (4.00-

MB L3 cache, 15 W) and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i7-4510U 2.00-GHz (SC turbo up to 3.10-GHz) processor (4.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i7-4510U 2.00-GHz (SC turbo up to 3.10-GHz) processor (4.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i7-4510U 2.00-GHz (SC turbo up to 3.10-GHz) processor (4.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i7-4500U 1.80-GHz (SC turbo up to 3.00-GHz) processor (4.00-

MB L3 cache, 15 W) and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i7-4500U 1.80-GHz (SC turbo up to 3.00-GHz) processor (4.00-

MB L3 cache, 15 W) and the Windows 8 Standard operating system (Gold)

Equipped with an Intel Core i7-4500U 1.80-GHz (SC turbo up to 3.00-GHz) processor (4.00-

MB L3 cache, 15 W) and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i5-4310U 2.00-GHz (SC turbo up to 3.00-GHz) processor (3.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i5-4310U 2.00-GHz (SC turbo up to 3.00-GHz) processor (3.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

802499-001

802503-601

802503-501

802503-001

802498-601

802498-501

802498-001

802502-601

802502-501

28 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Equipped with an Intel Core i5-4310U 2.00-GHz (SC turbo up to 3.00-GHz) processor (3.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i5-4300U 1.90-GHz (SC turbo up to 2.90-GHz) processor (3.00-

MB L3 cache, 15 W) and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i5-4300U 1.90-GHz (SC turbo up to 2.90-GHz) processor (3.00-

MB L3 cache, 15 W) and the Windows 8 Standard operating system (Gold)

Equipped with an Intel Core i5-4300U 1.90-GHz (SC turbo up to 2.90-GHz) processor (3.00-

MB L3 cache, 15 W) and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz) processor (3.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz) processor (3.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

Equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz) processor (3.00-

MB L3 cache, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i5-4200U 1.60-GHz (SC turbo up to 2.60-GHz) processor (3.00-

MB L3 cache, 15 W) and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i5-4200U 1.60-GHz (SC turbo up to 2.60-GHz) processor (3.00-

MB L3 cache, 15 W) and the Windows 8 Standard operating system (Gold)

802502-001

802497-601

802497-501

802497-001

802501-601

802501-501

802501-001

802496-601

802496-501

Equipped with an Intel Core i5-4200U 1.60-GHz (SC turbo up to 2.60-GHz) processor (3.00-

MB L3 cache, 15 W) and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i3-4030U 1.90-GHz processor (3.00-MB L3 cache, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i3-4030U 1.90-GHz processor (3.00-MB L3 cache, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

Equipped with an Intel Core i3-4030U 1.90-GHz processor (3.00-MB L3 cache, 15 W), a

graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

Equipped with an Intel Core i3-4010U 1.70-GHz processor (3.00-MB L3 cache, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i3-4010U 1.70-GHz processor (3.00-MB L3 cache, 15 W), a

graphics subsystem with UMA memory, and the Windows 8 Standard operating system (Gold)

Equipped with an Intel Core i3-4010U 1.70-GHz processor (3.00-MB L3 cache, 15 W), a

graphics subsystem with UMA memory, and a non-Windows 8 operating system (Gold)

For use only on computer models equipped with an Intel processor and a non-TouchScreen display assembly:

Equipped with an Intel Core i7-4600U 2.10-GHz (SC turbo up to 3.30-GHz) processor (4.00-

MB L3 cache, 15 W) and the Windows 8 Professional operating system (Gold)

Equipped with an Intel Core i7-4600U 2.10-GHz (SC turbo up to 3.30-GHz) processor (4.00-

MB L3 cache, 15 W) and the Windows 8 Standard operating system (Gold)

802496-001

802500-601

802500-501

802500-001

802495-601

802495-501

802495-001

817918-601

817918-501

Computer major components 29