Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Centrino
are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the
United States and other countries. Java is a
U.S. trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2010
Document Part Number: 592931-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
Checking your audio functions ........................................................................................... 43
Video .................................................................................................................................................. 44
Connecting an external monitor or projector ...................................................................... 44
Configuring and deploying a software image ................................................................... 138
Managing and updating software ..................................................................................... 139
HP Client Manager for Altiris (select models only) .......................................... 139
HP CCM (Client Configuration Manager) (select models only) ....................... 141
HP SSM (System Software Manager) ............................................................. 142
Enabling the iAMT solution .............................................................................................. 143
Using the MEBx setup utility menus ................................................................................ 143
Navigating and selecting in Computer Setup ................................................................... 145
Restoring factory settings in Computer Setup ................................................................. 146
File menu ......................................................................................................................... 147
Security menu .................................................................................................................. 147
System Configuration menu ............................................................................................ 148
x
15 Backing up and recovering
Backing up your information ............................................................................................................. 154
Performing a recovery ...................................................................................................................... 155
Recovering your information ............................................................................................ 155
Recovering the operating system and programs ............................................................. 155
Index ................................................................................................................................................................. 156
xi
xii
1Features
Identifying hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
1.Select Start > My Computer.
2.In the left pane of the System Tasks window, select View system information.
3.Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Top components
Pointing devices
ComponentDescription
(1)Left TouchPad button*Functions like the left button on an external mouse.
(2)TouchPad*Moves the pointer and selects or activates items on the screen.
Identifying hardware1
ComponentDescription
(3)Left pointing stick button*Functions like the left button on an external mouse.
(4)Pointing stick*Moves the pointer and selects or activates items on the screen.
(5)TouchPad on/off buttonTurns the TouchPad on and off.
(6)Right pointing stick button*Functions like the right button on an external mouse.
(7)TouchPad scroll zoneScrolls up or down.
(8)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers
and Other Hardware > Mouse.
2Chapter 1 Features
Lights
ComponentDescription
(1)Power light
(2)QuickLook light
(3)QuickWeb light
(4)Wireless light
(5)TouchPad on/off light
(6)Caps lock lightOn: Caps lock is on.
(7)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
(8)Volume mute light
On: The computer is on.
●
Blinking: The computer is in Standby.
●
Off: The computer is off or in Hibernation.
●
On: The computer is on.
●
Off: The computer is off or in Standby or Hibernation.
●
On: The computer is on.
●
Off: The computer is off or in Standby or Hibernation.
●
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device, the HP Mobile Broadband
Module (select models only), and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
White: TouchPad is on.
●
Amber: TouchPad is off.
●
White: Speaker sound is on.
●
Amber: Speaker sound is off.
●
Identifying hardware3
ComponentDescription
(9)Volume down lightBlinking: The volume down button is being used to decrease the
speaker volume.
(10)Volume up lightBlinking: The volume up button is being used to increase the
Buttons and fingerprint reader
speaker volume.
4Chapter 1 Features
ComponentDescription
(1)Power button
(2)QuickLook button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
NOTE: Although you can shut down the computer
with the power button, the recommended procedure
is to use the Windows Shut Down command.
When the computer is in Standby, press the button
●
briefly to exit Standby.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance >
Power Options.
When the computer is off, press the button to open
●
HP QuickLook.
When the computer is on, press the button to open
●
HP Software Setup.
NOTE: If HP Software Setup is not available, the
default Web browser opens.
(3)QuickWeb button
(4)Wireless buttonTurns the installed wireless devices on or off but does not
(5)TouchPad on/off buttonTurns the TouchPad on or off.
(6)Volume mute buttonMutes and restores speaker sound.
(7)Volume down buttonDecreases speaker volume.
(8)Volume up buttonIncreases speaker volume.
(9)Fingerprint readerAllows a fingerprint logon to Windows, instead of a
When the computer is off, press the button to open
●
HP QuickWeb.
When the computer is on, press the button to open
●
the default Web browser.
establish a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
password logon.
Identifying hardware5
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in
Front components
fn key.
combination with a function key or the esc key.
combination with the fn key.
6Chapter 1 Features
ComponentDescription
(1)Business card slotHolds a business card in position so that the webcam can capture
the information on the card.
(2)Wireless light
(3)Power light
(4)Battery light
(5)Drive light
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device, the HP Mobile Broadband
Module (select models only), and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in Standby.
●
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
White: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
White: The hard drive or optical drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
(2)Docking connectorConnects an optional docking device.
(3)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(4)VentEnables airflow to cool internal components.
(5)DisplayPortConnects a digital display device, such as a high-performance
(6)External monitor portConnects an external VGA monitor or projector.
(7)Audio-out (headphone) jack/Audio-in
(microphone) jack
(8)1394 portConnects an optional IEEE 1394 or 1394a device, such as a
(9)SD Card ReaderSupports the MultiMediaCard (MMC) and Secure Digital (SD)
Left-side components
NOTE: Refer to the illustration that most closely matches your computer.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
monitor or projector.
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
Also connects an optional headset microphone.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
camcorder.
Memory Card optional digital card formats.
8Chapter 1 Features
ComponentDescription
(1)Power connectorConnects an AC adapter.
(2)RJ-11 (modem) jackConnects a modem cable (select models only).
(3)Powered USB portProvides power to a USB device, such as an optional external
(4)Optical driveReads and writes to (select models only) an optical disc.
(5)Smart card readerSupports optional smart cards and Java™ Cards.
ComponentDescription
(1)Power connectorConnects an AC adapter.
(2)RJ-11 (modem) jackConnects a modem cable (select models only).
(3)Powered USB portProvides power to a USB device, such as an optional external
MultiBay or an optional external optical drive, if used with a
powered USB cable.
MultiBay or an optional external optical drive, if used with a
powered USB cable.
(4)USB portConnects an optional USB device.
(5)Hard drive bayHolds a 2.5-inch hard drive.
(6)Smart card readerSupports optional smart cards and Java Cards.
Identifying hardware9
Bottom components
ComponentDescription
(1)Battery release latches (2)Release the battery from the battery bay.
(2)Battery bayHolds the battery.
(3)Vents (7)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(4)SIM slot (select models only)Contains a wireless subscriber identity module (SIM). The SIM slot
is located inside the battery bay.
(5)Hard drive bay and memory module
compartment
(6)Speakers (2)Produce sound.
Holds a 1.8-inch hard drive and contains an expansion memory
module slot.
NOTE: Your computer has one hard drive, either 1.8-inch or 2.5-
inch, or your computer may have two hard drives (1.8-inch and 2.5inch). If your computer has one hard drive, the location of the hard
drive varies.
10Chapter 1 Features
ComponentDescription
(7)Wireless compartmentContains an HP Mobile Broadband Module (select models only)
(8)Optical drive bay or hard drive bayHolds an optical drive or a 2.5-inch hard drive.
Display components
and a WLAN module (select models only).
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
NOTE: Your computer has one hard drive, either 1.8-inch or 2.5-
inch, or your computer may have two hard drives (1.8-inch and 2.5inch). If your computer has one hard drive, the location of the hard
drive varies.
Identifying hardware11
ComponentDescription
(1)WWAN antennas (2)*Send and receive wireless signals to communicate with wireless
wide-area networks (WWANs) (select models only).
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
(3)Webcam lightOn: The webcam is in use.
(4)WebcamRecords audio and video and captures still photographs.
(5)Keyboard light and buttonOpens and turns on the keyboard light, which illuminates the
(6)Internal microphones (2)Record sound.
(7)Ambient light sensorAutomatically adjusts the display brightness based on the lighting
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your
country or region. These notices are located in Help and Support.
Additional hardware components
local area networks (WLANs) (select models only).
keyboard in low-light conditions.
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.
conditions in your environment.
12Chapter 1 Features
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)AC adapterConverts AC power to DC power.
(3)Battery*Powers the computer when the computer is not plugged into
(4)Modem cable (select models only)*Connects the internal modem to an RJ-11 telephone jack or to a
(5)Country- or region-specific modem cable adapter
(select models only)
*Modem cables, batteries, and power cords vary in appearance by country or region.
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
Service tag—Provides important information, including the following:
●
Product name (1). This is the product name affixed to the front of the computer.
◦
external power.
country- or region-specific modem cable adapter.
Adapts the modem cable to a non-RJ-11 telephone jack.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
◦
Part number/Product number (p/n) (3). This number provides specific information about the
◦
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Model description (4). This is an alphanumeric identifier used to locate documents, drivers,
◦
and support for the computer.
Warranty period (5). This number describes the duration (in years) of the warranty period for
◦
the computer.
Have this information available when you contact technical support. The service tag label is located
inside the battery bay.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed to the bottom of the computer.
Wireless certification label(s) (select models only)—Provide information about optional wireless
●
devices and the approval markings of some of the countries or regions in which the devices have
been approved for use. An optional device may be a wireless local area network (WLAN) device,
an HP Mobile Broadband Module, or an optional Bluetooth® device. If your computer model
Identifying the labels13
includes one or more wireless devices, one or more certification labels are included with your
computer. You may need this information when traveling internationally. Wireless certification
labels are affixed to the bottom of the computer.
SIM label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM.
●
This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
●
number of your HP Mobile Broadband Module. This label is located inside the battery bay.
14Chapter 1 Features
2Networking (select models only)
Your computer supports 2 types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection.
●
Wired—You can access the Internet by dialing in to a service provider or by connecting to a wired
●
network.
15
Wireless connections
Creating a wireless connection
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module
●
Bluetooth® device
●
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Identifying wireless and network icons
IconNameDescription
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless (connected) Identifies the location of the wireless lights and the wireless button on
Wireless
(disconnected)
HP Connection
Manager
Network status
(connected)
Network status
(disconnected)
the computer. Also identifies the Wireless Assistant software on the
computer and indicates that one or more of the wireless devices are on.
Identifies the Wireless Assistant software on the computer and
indicates that all of the wireless devices are off.
Opens HP Connection Manager, which enables you to create a
connection with an HP Mobile Broadband device (select models only).
Indicates that one or more of your network drivers are installed and one
or more network devices are connected to the network.
Indicates that one or more of your network drivers are installed but no
network devices are connected to the network.
Wireless button
●
Wireless Assistant software
●
HP Connection Manager software (select models only)
●
Operating system controls
●
16Chapter 2 Networking (select models only)
Using the wireless button
The computer has a wireless button, one or more wireless devices, and 2 wireless lights. All of the
wireless devices on your computer are enabled at the factory, so the wireless lights are on (blue) when
you turn on the computer.
The wireless lights indicate the overall power state of your wireless devices, not the status of individual
devices. If the wireless lights are blue, at least one wireless device is on. If the wireless lights are amber,
all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously. Individual wireless devices can be controlled through
Wireless Assistant software or through Computer Setup.
NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work until
you reenable your devices.
Using Wireless Assistant software
A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is
disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off
using Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, follow either of these steps:
Position the mouse pointer over the wireless icon in the notification area, at the far right of the taskbar.
– or –
Open Wireless Assistant by double-clicking the icon in the notification area.
For more information, refer to the Wireless Assistant software Help:
1.Open Wireless Assistant by double-clicking the icon in the notification area.
2.Click the Help button.
Using HP Connection Manager (select models only)
You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in
your computer (select models only).
To start Connection Manager, click the Connection Manager icon in the notification area, at the far
right of the taskbar.
– or –
Select Start>All Programs >HP> HP Connection Manager.
For more details about using Connection Manager, refer to the Connection Manager software Help.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows® Network Connections allows you to set up a connection, connect
to a network, manage wireless networks, and diagnose and repair connections.
Wireless connections17
To access Network Connections, select Start > Control Panel > Network and InternetConnections>Network Connections.
For more information, refer to Help and Support. Select Start > Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
The wireless computer (3)
●
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
18Chapter 2 Networking (select models only)
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