HP (Hewlett-Packard) Desktop Card Printers User Manual
Acknowledgements
CandelaColor is a registered trademark of Pictographics International Corporation.
Citrix is a registered trademark of Citrix Systems. Inc.
The Common UNIX Printing System, CUPS, and the CUPS logo are the trademark property of Easy Software
Products.
Datacard is a registered trademark of DataCard Corporation in the United States and/or other countries. The
color blue with platinum flecks mark is a registered trademark of DataCard Corporation in the United States, the
European Union and/or other countries. UltraGrafix is a registered trademark of DataCard Corporation in the
United States, the European Union and/or other countries.
HP and Jetdirect are registered trademarks of Hewlett Packard Development Company.
Linux is a registered trademark of Linus Torvalds.
Microsoft, Windows, Windows NT, and Windows Vista are registered trademarks of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Names and logos on sample cards are fictitious. Any similarity to actual names, trademarks, or trade names is
coincidental.
The design and information contained in these materials are protected by U.S. and international copyright law.
About websites in this manual
Any third party website addresses and/or links contained herein are provided for informational purposes only and
may change at any time without notice. We offer no warranties, express or implied, as to the quality of such third
party products or tools, or to the accuracy or completeness of the information contained on or related to such
websites.
ii
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Desktop Card Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
For More Information . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Driver Co-existence on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Should you install? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Driver Support for Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Older and Newer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Before You Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Choosing Your Installation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Preparing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Driver with Bidirectional Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing More than One Printer on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wireless Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing Cards Using Bidirectional Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Unidirectional Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the Unidirectional Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printing Cards in the Windows Terminal Services Environment . . . . . . . . . . . . . . . . . . . . . 52
Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Printer Pooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Requirements for a Printer Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Set up Printer Pooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Printing Cards Using a Printer Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Shared Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting up Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Printing Cards Using a Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Updating the Driver When Sharing Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installation on Non-Windows Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Open Platform Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Open Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Updates, Upgrades, and More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Deviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Removing a Printer from a Windows PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Installation Guide Page iii
The design and information contained in this manual is protected by U.S. and international copyright law.
Introduction
This manual describes all the methods available for installing desktop card printers. It
Desktop Card Printers
Desktop card printers apply personalization to plastic cards. Personalization includes printing,
encoding magnetic stripe data, and reading or programming smart cards. Some printers also
have one or two laminators, which apply a protective layer to cards.
A desktop card printer is a self-contained unit that receives data from a PC (or other computer),
personalizes the card using the data, and ejects the card. Desktop card printers have one or two
cards in them at a time, and are designed to issue cards where the user is, called on-demand
printing or instant issuance.
About this Manual
This manual applies to desktop card printers and describes:
• Windows driver support, primarily the 4.x Card Printer Driver
• Driver coexistence on Windows operating systems, focusing on the 4.x driver
• Preparing the printer for installation
• Windows installation
This manual is intended for anyone installing the desktop card printer. However, some
procedures require a higher level of technical knowledge or experience. The following icons
can guide you when choosing whether to perform a procedure yourself or asking for assistance.
1
Operator: The green icon represents the Operator, who uses the printer to create
cards and works at the direction of others in the organization.
Administrator: The tan icon represents the Administrator, who has responsibility for
the system within the organization. The Administrator supervises the Operator in
most cases.
Service Provider: The blue icon represents the Service Provider, who has training
and experience to solve many problems and to perform advanced setup tasks.
For More Information . . .
The following information is available to help you use the desktop card printer:
•The Quick Install Guide is packaged in the carton with the printer. For the Kiosk Printer, a
Quick Reference Guide is packaged in the carton. For most printers, the Quick Install
Guide is posted on the Web site.
• This manual, the Desktop Card Printers: Installation Guide (539808-001) is available
from the Web site. It provides detailed information for all installation choices.
• For users of the Windows Card Printer Driver, InfoCentral is installed when the driver is
installed. You can open it using the shortcut in the Start > Programs menu. InfoCentral is
also available on the driver CD without installing the driver.
• For users of the Open Platform Driver, the download package for the driver includes the
online Printer Guide (539643-001).
• For users of the Open Card format, the Open Card Option CD-ROM (558868-001)
includes a Printer Guide (539398-001).
• The printhead is user replaceable. Replacement printheads include instructions
(539295-001) for replacing the printhead.
• A Firmware Update Program is available to use with the Windows Card Printer Driver
and a firmware file. The download for the Firmware Update Program includes
instructions (539745-001).
•This Solutions Guide (539707-001) provides detailed information for integrators. The
Solutions Guide can be downloaded from the service Web site.
Introduction
Installation Guide 2
Driver Co-existence on Windows
This chapter provides information about installing more than one driver on a PC. It describes:
• "Should you install?"
• "Driver Support for Printers"
• "Older and Newer Drivers" on the same PC
Should you install?
If a card printer is installed that uses a driver with a version of 7.7 or lower, remove the printer
and driver before installing the current printer on the PC. Follow instructions provided with that
driver to completely remove it. You can install the printer again with a current 4.x driver.
Only Card Printer Drivers with the same brand can be installed on the same PC. The brand
includes the manufacturer and product line.
The 2.x printer driver is compatible with drivers of the same brand with versions of 7.4, 7.5, 7.6,
7.7, and 1.0. (Not all brands have all versions of the printer driver.) Compatible drivers can be
installed on the same PC.
Driver Support for Printers
Printer serial numbers correspond with driver releases. Match the serial number of your printer
to the driver release that supports it.
Serial Number
SN above 90001 Not supported Card Printer
SN from 70001 to
90000
SN below 70000 Driver 7.4 to 7.7 Driver 7.4 to 7.7 Driver 7.4 to 7.7
#. Windows NT® 4.0 is supported only for a network connection to the printer. Windows NT does not support USB
and so cannot support a local USB connection between the printer and PC.
Windows® 98,
Me, or NT 4.0
Driver 7.4 to 7.7 Driver 7.4 to 7.7 Driver 7.4 to 7.7
Windows 2000
#
Driver 2.x
Windows XP or
Server 2003
Card Printer Driver 2.x
Card Printer Driver 4.x
Card Printer Driver 4.x
Card Printer Driver 4.x
Windows Vista® or
Windows Server 2008
Card Printer Driver 3.x
Card Printer Driver 4.x
Card Printer Driver 3.x
Card Printer Driver 4.x
Card Printer Driver 3.x
Card Printer Driver 4.x
3
Older and Newer Drivers
Some drivers can be installed on the same PC along with other drivers. On Windows 2000,
Windows XP, or Windows Server 2003, the following pairs can be installed on the same PC.
• Driver 7.4 and Card Printer Driver 2.0
• Driver 7.5 and Card Printer Driver 2.1
• Driver 7.6 and Card Printer Driver 2.2
• Driver 7.7 and Card Printer Driver 2.3
If the printer is installed with a 7.x driver and you want to install a new printer that uses the 4.x
driver, do the following:
• Delete the 7.x driver (in the printers window)
• Run the Cleanup Utility to remove 7.x driver files
• Remove any folder to which the 7.x files were extracted
• Remove the 7.x driver CD from the PC
• Install both printers with the 4.x driver
On Windows XP (32-bit) or Windows Server 2003, the following drivers must be updated to the
newer version:
• Card Printer Driver 2.0 to Card Printer Driver 4.0
• Driver 2.1 to Driver 4.1
• Driver 2.2 to Driver 4.2
• Driver 2.3 to Driver 4.3
Driver Co-existence on Windows
On Windows Vista (32 bit) or Windows Server 2008, the following drivers must be updated to
the newer version:
• Card Printer Driver 3.0 to Card Printer Driver 4.0
• Driver 3.1 to Driver 4.1
• Driver 3.2 to Driver 4.2
• Driver 3.3 to Driver 4.3
Windows 2000 is not supported by the 4.x printer driver.
If the printer is installed with the 1.x driver, delete the driver and install the printer with the 4.x
driver. See
During driver installation, the installation detects
the earlier version (1.0, 2.x, or 3.x) and prompts
you to update the existing driver before installing
the new version.
start installation again to install the new printer with
the 4.x driver.
"Shared Printers" for information about updating when using printer sharing.
After updating the existing driver,
Installation Guide 4
Before You Install
This section describes:
• Installation requirements
• Choosing your installation method
• Preparing the printer for installation
Installation Requirements
PC Requirements
Use a PC that meets or exceeds the following:
• A 32-bit processor, running at 2 GHz or faster
• Memory (RAM):
— 1GB or more for Windows XP
— 2GB or more for Windows Vista
• At least 15GB free space on the hard drive
• One of the following operating systems:
— Windows Vista® with Service Pack 1
— Windows XP with Service Pack 3
— Windows 2003 Server with Service Pack 1
— Windows 2008 Server
• USB port or Ethernet network connection
If the printer does not have a built-in Ethernet port and you plan to use a direct network
connection, you also need a print server.
• ID software to capture and organize the data to appear on each card.
Requirements for a Direct Network Connection
To install a printer using the Built-in Ethernet option, the following components are required:
• An Ethernet network that uses the TCP/IP protocol and can run at 100 megabits per
second, also called 100base-T. Printers also support 10base-T.
• A printer equipped with the Built-in Ethernet feature OR a print server. The HP®
Jetdirect® 175x, revision C, print server has been tested.
5
• An Ethernet cable to connect the printer to the network. An Ethernet cable is not
supplied with the printer.
• A PC that meets the requirements listed above, that is connected to and communicating
with the network.
• You can connect up to 20 directly networked printers to one PC. If you need to install
more than 20 printers on one PC, contact your service provider for assistance.
Site Requirements
• Maintain the minimum clearance around the printer as shown in the following
illustrations.
Before You Install
Installation Guide 6
Before You Install
• Place the printer in an environment with temperatures ranging from 60° F to 95° F (15° C
to 35° C).
• Use a single phase, 3-wire, grounded receptacle.
• Keep all dust, dirt, food, and liquids away from the printer.
• Keep paper and foreign materials off the printer.
• Place the printer on a sturdy, level surface.
• Place the printer away from direct sunlight.
• Do not place printer near heat ducts, fans, or other air vents.
• Do not use the printer for purposes other than the intended use.
• Prevent debris from entering the printer.
• Place the printer in a clean office environment, protected from any type of construction.
Electrical Requirements
The power supply is rated as follows:
Printer Model
Manual Feed 100-120, 220-240 50-60 3.0
Simplex 100-120, 220-240 50-60 3.0
Duplex 100-120, 220-240 50-60 3.0
Voltage, AC
#
Cycle, Hz
#
Amps
Laminating 100-120, 220-240 50-60 3.0
#. Self-adjusting
Installation Guide 7
Choosing Your Installation Method
Your installation method depends on how many users will print to the card printer, the operating
system you will use to send card data, and other decisions in your environment.
Will you print from a PC running a Windows operating system?
If yes, continue with "Windows Installation Choices".
Will you print from a PC running a Linux operating system?
If yes, see "Open Platform Driver Installation".
Will you print monochrome cards using ASCII data and the Open Card
format?
If yes, see "Open Card Installation".
Windows Installation Choices
Do you have a CD for installation or will you use downloaded files?
The printer ships with a CD in the printer carton. In most cases, install the driver from the
CD. In the following situations, install the driver from a downloaded file:
— You do not have access to the CD.
— You are using the Windows Vista operating system on the PC and the CD does not
list Windows Vista as a supported operating system.
— You are using the Windows 2000 operating system on the PC and the CD does not
list Windows 2000 as a supported operating system. You can install the 7.x or 2.x
driver. See
See "Installing from Downloaded Files" to install from downloaded files.
"Driver Co-existence on Windows" for details.
Before You Install
Will you use bidirectional (two-way) communication between the printer
and driver?
Bidirectional communication is the method the printer and driver are designed to use. It
is required to enable all the printer and driver features. Continue with these questions if
you plan to use bidirectional communication.
If you do not plan to use bidirectional communication, see "Unidirectional Printing" for
more information about installation choices and instructions.
Will you connect the printer to the PC using a USB cable?
Using a USB cable between a port on the PC and the USB port on the printer is called
local installation. To install the printer using a local USB connection, see
Installation Using Bidirectional Communication".
"Local USB
Will you connect the printer and PC to the network, with a network cable
connecting the printer’s network port to your network?
Using the optional built-in Ethernet port on the printer and a network port is called a
direct network connection. To use a direct network connection, see "Network Installation
Using the Built-in Ethernet Port & Bidirectional Communication".
Installation Guide 8
Before You Install
Will you connect the printer to the network using a print server?
Printers with only a USB connection can be used over a network if the printer USB port
is connected to a print server and the print server is connected to the network. To use a
print server for networked printing, see
Bidirectional Communication".
"Network Installation Using a Print Server &
Will you connect the printer to the PC using a wireless connection?
Printers can be wirelessly connected to a PC or to a network, using a wireless print
server. To use a wireless connection for the printer, see
"Wireless Network Connection".
Will you install more than one printer on a PC?
Do you want to send cards from one PC to two or more printers? You can install several
printers on a PC, using a variety of connection methods.
To read suggestions for successfully using more than one printer from a PC, see
"Installing More than One Printer on a PC".
Will you install one printer on the network, and print to it from several PC?
You can connect one printer to several PCs on a network. There are no special concerns
when sending cards from several PCs.
Do you want to use a printer pool, where the PC distributes the cards to the
first available printer?
A printer pool collects all the card printers installed on one PC into a group and sends
cards to the next available printer. To set up and use a printer pool, see "Printer Pooling".
Do you want to install the printer on one PC, and use it from another PC on
the network (called printer sharing)?
Printer sharing is a Windows feature that permits using resources on a different PC,
when both PCs are installed on the same network. To install and use a shared printer,
"Shared Printers".
see
Do you want to use a newer driver in place of the one currently installed?
See "Updates, Upgrades, and More" for information about updates.
Installation Guide 9
Preparing the Printer
This section describes:
• "Installing Supplies and Powering on the Printer"
• "Network Address Settings"
Installing Supplies and Powering on the Printer
This section provides the steps for installing supplies and powering on the printer.
1 Unpack the printer.
2 Install the continuous cleaning
sleeve.
Before You Install
3 Load the print ribbon on the
cartridge.
— Place the full spool near the slotted
disk.
— Place the empty spool with the cap
near the black gear.
4 Install the loaded print ribbon cartridge
in the printer.
Installation Guide 10
5 Install the laminator supply material (if the printer has a laminator).
6 Load cards in the input hopper (if the printer
has a hopper).
Do not connect the printer and PC at this
time.
7 Power on the PC or host computer. Make
sure it is fully operational before connecting
the printer.
8 For a printer connected using the built-in
Ethernet port on the printer, connect the
network cable to the printer and to the
network now.
For a printer connected using a USB cable
or a print server, continue with step 9.
Before You Install
9 Power on the printer.
a Connect the power supply to the
printer.
b Connect the power cable to the power
supply.
c Connect the power cable to a facility
power source.
d For printers with laminators,
push the power switch to On.
Installation Guide 11
Before You Install
10 When the printer powers on, the
status light presents a series of
patterns. The location of the status
light depends on the printer model:
11 The status light displays the following:
— Amber when the printer is powered on.
— A series of colors as it initializes.
— The printer status light becomes steady
green when the printer is ready.
For printers connected using a USB cable between the printer and PC, continue with
"Installation on Windows".
For printers connected over a network, continue with "Network Address Settings".
Network Address Settings
The Address Mode determines how the network address of the printer is assigned. The choices
are DHCP and Static IP. DHCP stands for "Dynamic Host Configuration Protocol" and means
that the network assigns the IP Address to the printer. Static IP means that you set the IP
Address assigned by your network support personnel. Network support personnel can tell you
whether the network uses DHCP or static IP addressing.
Locate the Current Address Mode
1 Make sure the printer is connected to the
network using an Ethernet cable and is
powered on.
Installation Guide 12
Before You Install
2 Begin when the LCD panel shows
"Printer Ready" on Line 1 of the
display.
3 Press the Enter key to enter the
menu system.
4 Make sure "Status" appears on Line 2
and press the Enter key.
5 With "Status Menu" displayed on Line
1, press the Up or Down Arrow key to display
"Network" on Line 2.
6 Press the Enter key. "Address Mode" appears on
Line 2.
7 Press the Enter key to view the Address Mode.
The options are DHCP or Static IP.
— If the Address Mode is DHCP and that is the
choice you will use, continue with "Retrieve
DHCP Values".
— If the Address Mode Static IP and you plan to use DHCP, see "Change the Address
Mode to DHCP".
— If the Address Mode DHCP and you will use Static IP, see "Change the Address
Mode to Static IP".
— If the address mode is Static IP and that is the choice you will use, see "Change
Static IP Values".
8 Press the Enter key repeatedly to return to the Main Menu. "Exit" is displayed on Line 2.
Continue with the section chosen in step
7.
Change the Address Mode to DHCP
1 With “Main Menu” displayed on line 1, press the
Up or Down Arrow key to display "Configuration."
2 Press the Enter key to enter the Configuration
menu.
Installation Guide 13
3 With "Configuration" displayed on Line 1, press
4 Press the Enter key. The current Address Mode
5 Press the Up or Down Arrow key to display
6 Press the Enter key.
7 Apply/Restart" appears on Line 2. Press the Enter key to restart the printer.
8 Continue with "Retrieve DHCP Values".
Retrieve DHCP Values
Continue with the following steps after confirming the Address Mode or changing the Address
Mode to DHCP.
1 Begin when the LCD panel shows "Printer Ready" on Line 1 of the display.
2 Enter the Status menu.
Before You Install
the Up or Down Arrow key to display "DHCP/
Static IP" on Line 2.
value is displayed on Line 2.
DHCP.
— With “Main Menu” displayed on line 1, press
the Up or Down Arrow key to display "Status."
— Press the Enter key to enter the Status menu.
— With "Status Menu" displayed on Line 1,
press the Up or Down Arrow key to display
"Network" on Line 2.
3 Press the Enter key. "Address Mode" appears on
Line 2.
4 Press the Up or Down Arrow key to display IP
Address on Line 2.
5 Press the Enter key to display the IP Address.
Installation Guide 14
6 Write down the IP Address.
7 Press the Enter key to return to the Network
Status menu. "Subnet Mask" is displayed on Line
2. Press the Enter key to display the Subnet
Mask.
8 Press the Enter key to return to the Network
Status menu. "Gateway Addr" is displayed on
Line 2.
9 Press the Enter key to display the Gateway Address.
10 Press the Enter key to return to the Network Status menu. Press the Up or Down Arrow
key to display "Exit" on Line 2.
11 Press the Enter key repeatedly to return to the "Printer Ready" display.
Change the Address Mode to Static IP
Continue with the follow steps after determining the current Address Mode.
1 With “Main Menu” displayed on line 1, press the
Up or Down Arrow key to display "Configuration."
2 Press the Enter key to enter the Configuration
menu.
Before You Install
3 With "Configuration" displayed on Line 1, press
the Up or Down Arrow key to display "DHCP/
Static IP" on Line 2.
4 Press the Enter key. The current Address Mode
value is displayed on Line 2.
5 Press the Up or Down Arrow key to display Static
IP.
6 Press the Enter key. Continue with "Change Static IP Values".
Change Static IP Values
Continue with the follow steps after setting the Address Mode to Static IP or verifying that the
Address Mode is Static IP.
1 If needed, move to the Configuration
menu.
— With “Main Menu” displayed on
— Press the Enter key to enter the
line 1, press the Up or Down
Arrow key to display
"Configuration."
Configuration menu.
Installation Guide 15
2 With "Configuration" displayed on Line 1, press
the Up or Down Arrow key to display "IP
Address" on Line 2.
3 Press the Enter key to choose IP Address.
4 The printer shows the current IP Address and a
cursor appears under the first byte of the
address. (The address byte shows three digits
when it can be changed and the cursor appears
under the right-most digit.)
5 Press the Up or Down Arrow key to change the
numbers of the IP Address.
6 When the first byte is correct, press the Enter key
to move to the second byte.
7 Repeat for the third and fourth byte of the IP
Address. After entering the fourth byte of the
address and pressing the Enter key, "Subnet
Mask" appears on Line 2 of the LCD panel.
8 Press the Enter key. The current Subnet Mask
value appears with the cursor under the first byte.
Set the Subnet Mask using the same process as
the IP Address. After entering the fourth byte and
pressing the Enter key, "Gateway Addr" appears.
9 Press the Enter key. The current Gateway
Address value appears with the cursor under the
first byte. Set the Gateway Address using the
same process as the IP Address.
Before You Install
10 After entering the fourth byte of the Gateway
Address and pressing the Enter key, "Apply/
Restart" appears.
11 Press the Enter key to apply the values and
restart the printer.
Installation Guide 16
Installation on Windows
This section provides information about installing the printer and driver on a PC running a
Windows operating system. See
This section describes how to install the printer on a PC with a Windows® operating system.
See the releasenotes.rtf file (delivered with the Card Printer Driver) for detailed information
about supported Windows operating systems.
Installing on a Windows Operating System
• Bidirectional communication and downloaded files
— "Installing from Downloaded Files"
• Bidirectional communication and driver CD
— "Local USB Installation Using Bidirectional Communication"
— "Network Installation Using the Built-in Ethernet Port & Bidirectional Communication"
— "Network Installation Using a Print Server & Bidirectional Communication"
— "Installing More than One Printer on a PC"
— "Wireless Network Connection"
‹ "Connection Types"
‹ "Wireless Network Installation Using an Existing Network"
‹ "Wireless Network Installation with a Peer (Ad Hoc) Network"
• Unidirectional communication
— "Unidirectional Printing"
— "Removing the Existing Driver"
— "Installing the Unidirectional Driver"
• "Printer Pooling"
• "Shared Printers"
For troubleshooting, see "Installation Troubleshooting".
For information on updating an installed driver, see "Updates, Upgrades, and More".
"Windows Installation Choices" for installation choices.
17
Installation on Windows
Installing the Driver with Bidirectional Communication
Installing from Downloaded Files
The printer ships with a CD-ROM in the printer carton. In most cases, install the driver from the
CD-ROM. In the following situations, install the driver from a downloaded file:
• You do not have access to the CD-ROM.
• You are using the Windows Vista operating system on the PC and the CD-ROM does
not list Vista as a supported operating system.
• You are using the Windows 2000 operating system on the PC and the CD-ROM does
not list Windows 2000 as a supported operating system. See "Driver Support for
Printers" for details.
Install the driver on Windows Server 2003 or Windows Server 2008 following the same steps as
Windows XP and Vista (respectively).
Before installing the printer, do the following:
1 Prepare the printer. See "Preparing the Printer".
2 Obtain the download file, using a method such as the following:
— Browse to the Downloads
area of the Web site (or the
Products page for the printer)
and choose the driver for your
printer and operating system.
Click the link. If a License
Agreement appears, click “I
Agree” or “I Accept.” When
the File Download dialog
appears, click Save. Choose
a location on your PC, such
as C:\Temp and click Save.
— Receive the file on a portable
storage medium, such as CD-ROM or USB drive, and copy it to your hard drive.
— Receive the file by email and save it to your hard drive.
Tips for Success
• The download file will have a name similar to “2K-XP-2_0.exe” or “CP_Series_4_1.exe.”
• You can download the file once (saving it to the hard drive) and use it to install the driver
on several PCs. The license agreement you accepted during download applies to all
installations of the driver.
Installation Guide 18
Installation on Windows
Installing the Downloaded Driver using a USB Connection
1 Prepare the printer for installation. See "Preparing the Printer" for the steps to follow.
2 Log on to the PC as a user with Administrator access (Windows® Vista®) or
Administrator permissions (Windows XP).
3 Use Windows Explorer to locate the downloaded file.
4 Double-click on the downloaded file to start the card printer installation.
5 For Windows Vista, click “Continue” on the User Account Control dialog box if it appears.
6 Click on the "I accept the terms of the
license agreement" button and then
click Next.
7 The installation begins. If the Microsoft
Visual C++ dialog appears, do not
cancel it. Allow it to go away on its own.
8 Choose "Local Printer Connection" and
click Next.
9 Verify that you have prepared the printer as
instructed on the “Connect . . . “ dialog box.
10 Connect the USB cable to the
printer.
The PC detects the printer.
Wait for installation to
complete.
11 The PC displays a message.
Click OK.
Installation Guide 19
12 An icon for the printer appears on the right
side of the toolbar. Double-click the icon to
open the Printer Toolbox.
13 Click the Print Sample Card button to print a
sample card from the driver.
Installation is complete!
Installation on Windows
Installation Guide 20
Installation on Windows
Installing the Downloaded Driver using a Network Connection
1 Prepare the printer for installation. See "Preparing the Printer" for the steps to follow.
2 Obtain the IP Address of the printer. See "Network Address Settings" for details.
3 Log on to the PC as a user with Administrator access (Windows Vista) or Administrator
permissions (Windows XP).
4 Use Windows Explorer to locate the downloaded file.
5 Double-click on the downloaded file to start the card printer installation.
6 For Windows Vista, click “Continue” on the User Account Control dialog box if it appears.
7 Click on the "I accept the terms of the
license agreement" button and then
click “Next.”
8 Choose “Directly Networked Printer”
and then click “Next.”
9 A prompt appears when the printer and
driver have been installed. Click “OK” to close
the prompt.
10 Restart the PC only if prompted.
Installation Guide 21
Installation on Windows
11 The Properties dialog box opens at the end of
installation.
12 Choose the Ports tab.
13 Click the name of the printer and then click the
Configure Port button.
14 Click on the Enter Network Address box.
15 Enter the IP address in the Enter Network
Address dialog box, and then click “Test.”
16 Wait for the “Successfully communicated . . . “ response.
— If the “Unable to communicate . . . “ response is displayed, troubleshoot a
communication problem. See
— A “printer detected” message might appear. Allow it to go away on its own.
17 Print a sample card.
a Choose Start > All
Programs > Card
Printer > Printer Name
to open the Printer
Toolbox.
If communication
between the printer and
the driver is suspended,
click the “Resume”
button.
b Click the Print Sample
Card button. The driver
prepares the sample
card and sends it to the
printer.
"Installation Troubleshooting".
When the sample card prints successfully, installation is complete.
Installation with the Driver CD
The remaining instructions in this chapter use the Card Printer Driver CD for installation. For
best results, use the driver CD when installing the printer.
Installation Guide 22
Installation on Windows
Local USB Installation Using Bidirectional Communication
1 Log on to the PC as a user with Administrator access (Vista) or with Administrator
permissions (XP).
2 For Windows Vista, click “Continue” on the User Account Control dialog box if it appears.
3 Insert the driver CD in the PC's drive. The driver
install window opens.
4 Click 'Install the Printer'.
5 For Windows Vista, click “Continue” on the User
Account Control dialog box if it appears.
The Card Printer Installation dialog box appears.
6 Click the "I accept the terms of the
license agreement" button and then
click “Next.”
The installation begins.
7 Select "Local Printer Connection" and
click “Next.”
8 Verify that you have prepared the printer as
instructed on the “Connect . . . “ dialog box.
9 Connect the USB cable to the
printer.
The PC detects the printer. Wait
for installation to complete.
Installation Guide 23
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