HP (Hewlett-Packard) DeskJet 890C User Manual
ENGLISH
HP DeskJet 890C Printer
Professional Series
User’s Gu ide
Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
Software 90 Days
Print cartridges 90 Days
Printer peripheral hardware 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer
that HP products will be free from defects in materials and
workmanship, for a specified time after the date of purchase
by the customer. The duration of this limited warranty is
stated above. Certain additional conditions and limitations
of HP’s warranty are stated in the user’s guide. Those conditions and limitations include:
a. For software products, the warranty applies only to the
media upon which the product is recorded; and
b. HP does not warrant the operation of any product to be
uninterrupted or error free.
2. HP’s limited warranty covers only those defects which arise
as a result of normal use of the product, and do not apply to
any:
a. Improper or inadequate maintenance;
b. Software or interfacing not supplied by HP;
c. Unauthorized modification or misuse;
d. Operation outside the product’s environmental specifi-
cations, including duty cycle abuse or use of a mechanical switchbox without a designated surge protector;
e. Use of non-supported printing media or memory boards;
or
f. Improper site preparation or maintenance.
3. For HP printer products, the use of a non-HP print cartridge
or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the
customer; print cartridge includes both toner cartridges and
ink cartridges. However, if printer failure or damage is
attributable to the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure
or damage.
4. If any software media product or print cartridge product
proves defective during the applicable warranty period, and
if the product is covered by HP’s warranty, the customer
shall return the product for replacement.
5. If HP receives, during the applicable warranty period,
notice of a defect in a hardware product which is covered
by HP’s warranty, HP shall either repair or replace the product, at its option. Any replacement product may be either
new or like-new, provided that it has functionality at least
equal to that of the product being replaced.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall,
within a reasonable time after being notified of the defect,
refund the purchase price for the product, provided the customer returns the product.
7. HP’s warranty is valid in any country where the HP products listed above are distributed by HP, except for the
Middle East, Africa, Argentina, Brazil, Mexico, Venezuela,
and France’s “Departments D’Outre Mer”; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as
on-site service, may be available from any authorized HP
service facility where the listed HP product is distributed by
HP or an authorized importer.
8. This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights
which vary from state to state in the United States, from
province to province in Canada, and from country to country elsewhere in the world.
B. Limitations of Warranty
1. NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS
MAKES ANY OTHER WARRANTY OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO
HP PRODUCTS. HP AND ITS THIRD PARTY SUPPLIERS
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer uses
the HP product, this Limited Warranty Statement shall be
deemed modified to be consistent with such local law.
Under such local law, certain limitations of this Limited
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including provinces
in Canada), may:
a. Preclude the disclaimers and limitations in this
b. Otherwise restrict the ability of a manufacturer to make
c. Grant the customer additional warranty rights, specify
3. To the extent allowed by local law, the remedies provided
in this Warranty Statement are the customer’s sole and
exclusive remedies.
C. Limitations of Liability
1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET
FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT
SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY
OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Warranty Statement from limiting the statutory rights of
a consumer (e.g. Australia and the United Kingdom);
such disclaimers or impose such limitations; or
the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on how
long an implied warranty lasts.
HP DeskJet 890C Printer
Professional Series
User’s Guide
User Guide Number
C5876-90025
Acknowledgments
Adobe™and Adobe Type Manager™are trademarks of Adobe Systems Incorporated.
Arial®, Gills Sans®, Monotype®, and Times®, are U.S. registered trademarks
of The Monotype Corporation.
CG Times is a product of Agfa Corporation based on Times New Roman under license from
The Monotype Corporation plc. and scalable outlines are licensed from Agfa Division of Miles, Inc.
Graphite™is a trademark of David Siegel.
ITC Bookman®is under license from and a registered trademark of International Typeface Corporation.
Lucida®is a U.S. registered trademark of Bigelow & Holmes, Inc.
Microsoft®is a U.S. registered trademark of Microsoft Corporation.
Milestones™is a trademark of The Monotype Corporation.
PL™is a trademark of Photolettering Inc.
Scalable type outlines are licensed from Agfa Division of Miles, Inc.
TrueType™is a U.S. trademark of Apple Computer, Inc.
Windows®is a registered trademark of Microsoft Corporation in the U.S. and other countries.
IBM® and OS/2®are registered trademarks of International Business Machines Corporation.
UNIX®is a registered trademark of the U.S. and other countries, licensed exclusively through
X/Open Company Limited.
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
No part of this document may be photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard Company.
Printing History
Edition 1, June 1997
© Copyright 1997 by Hewlett-Packard Company
Table of Contents
Section 1 – Printing Basics
Understanding the Printer’s Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . 2
Selecting and Using Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Replacing and Maintaining Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printing from DOS Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 2 – Support
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ordering Parts and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Section 3 – Specifications
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Additional Symbol Sets and Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Understanding the Printer’s
Parts and Functions
Top Cover
Print
Cartridge
Latches
Print
Cartridge
Cradles
Resume Button
and Light
Power
Button
and Light
Single
Envelope
Slot
Out Tray
IN Tray
Paper Width Adjuster
2
Section 1 – Printing Basics
Paper
Length
Adjuster
Tray Removal Latch
(Underneath IN Tray)
Printer Parts Functions
Resume Button and Light Clears miscellaneous printer problems. The light indicates a
printer problem has occurred. Also see “Printer Lights,” below.
Power Button and Light Turns the printer on and off. Also see “Printer Lights,” below.
OUT Tray Receives paper as it comes out of the printer.
Paper Length Adjuster Slides out and in to fit the length of the paper in the IN tray.
Tray Removal Latch Releases the IN and OUT trays for cleaning, or clearing paper jams.
IN Tray Holds the stack of paper used for normal printing.
Paper Width Adjuster Slides to fit the width of the paper in the IN tray.
Single Envelope Slot Holds a single envelope for feeding into the printer.
Print Cartridge Cradles Hold the black and color print cartridges.
Print Cartridge Latches Lock the print cartridges securely in place.
Top Cover Protects the inner workings of the printer from dust and debris.
The top cover must be closed for the printer to operate.
Printer Lights
The lights on the front of the printer indicate if the printer is off or on, in the process of receiving
data or printing, or in an error state. The following table describes how the lights appear during
normal printing.
If the lights are... Then...
Off The printer is off. Press the power button to turn on the printer.
Off
Off The printer is ready to print. You can send a document to
On the printer.
Off The printer is receiving data from the computer or is printing.
Blinking Wait for the document to print.
Blinking Alternately
Blinking This indicates one or more of the following: The top cover is open;
On the printer is out of paper; a print cartridge is missing or not
The printer is in an error state. See the “Troubleshooting” tab
in the HP DeskJet 890C Toolbox.
functioning properly.
Section 1 – Printing Basics
3
Selecting and Using Paper
The HP DeskJet 890C printer works well with most plain photocopy paper, postcards, index cards,
transparencies, envelopes and labels, and will print on 100% recycled papers that comply with
DIN 19 309. For best results, use HP Premium Inkjet Paper, HP Premium or HP Deluxe Photo
Paper, and HP Premium Transparency Film.
Basic Steps for Loading All Types of Media
1 Adjust the print settings in your software program and the HP DeskJet 890C printer driver to match
the paper type, size, and orientation of the paper you are using. (See the topic “Change Print
Settings” on the “How Do I?” tab in the HP DeskJet 890C Toolbox).
2 Slide the paper width adjuster to the left and slide the paper length adjuster out to make room for
the stack of paper..
TI PS
4
for Selecting Paper
◆
Always use paper that conforms with those listed under “Recommended Media Weight and Sizes”,
in the Printer Specifications section of this user’s guide.
◆
Test a sample of a particular paper to ensure that it is compatible with the printer and produces
acceptable print quality, before purchasing large quantities.
◆
Do not use media that is damaged, curled, or wrinkled. Do not use paper with cutouts or
perforations or paper that is heavily textured or embossed.
◆
Do not use multiple-part forms.
Section 1 – Printing Basics
3 Place a stack of paper print side down in the IN tray with the right side of the stack against the
right side of the tray and push it in until it stops.
4 Readjust the paper width and length adjusters to fit snugly against the papers’ edges.
NOTE
For more information on printing on paper or other types of media, see the topic “Print on a Variety
of Paper Types, . . .” on the “How Do I?” tab in the HP DeskJet 890C Toolbox.
TI PS for Using Paper
◆
Load only one paper type at a time into the IN tray.
◆
Before inserting a stack of paper into the IN tray, tap the edges on a flat surface to even it out.
◆
Always insert paper print side down, with the right edge of the paper aligned against the right
edge of the IN tray.
◆
Do not load more than about a 5/8” (16mm) stack of paper into the IN tray at one time.
Section 1 – Printing Basics
5
Replacing and Maintaining
Print Cartridges
Replacing A Print Cartridge
NOTE
NOTE
Do not remove an empty print cartridge until you are ready to replace it. If one print cartridge
is empty, the other cartridge will still print. However, the printer will not print unless both
cartridges are in place. See “Ordering Parts and Accessories” in this User’s Guide for print
cartridge part numbers and ordering information.
1 Turn on the printer, and then open the top cover.
The print cartridge cradles move to the center of the printer, and the resume light flashes.
2 Lift up the print cartridge latch, grasp the top of the print cartridge, and pull it up and out of its cradle.
Caution
6
Keep new and used print cartridges out of the reach of children.
3 Remove the new print cartridge from its package and gently remove any
tape covering the ink nozzles, being careful not to touch the ink nozzles
or the gold-colored contacts.
NOTE
To get the best print quality, make sure the print cartridges are at
room temperature before you install them.
4 Push the new cartridge down firmly into its cradle slot and close the print cartridge latch.
5 Close the printer’s top cover.
The cartridges return to their “home” position on the right side of the printer, and the
resume light stops flashing.
Section 1 – Printing Basics
Maintaining Print Cartridges
Aligning the print cartridges
Your HP DeskJet 890C printer will provide the best possible print quality when the cartridges are
aligned. You should align the print cartridges whenever a cartridge is installed. This insures that black
and color inks will align when printed together on the same text, line, or graphic.
1 Turn on the computer and printer.
2 Run the HP DeskJet 890C Toolbox by double-clicking its icon.
3 Click the Printer Services tab.
4 Select Align Print Cartridges, and then follow the instructions on your computer screen.
Cleaning Print Cartridges
Clean the print cartridges when you notice lines or dots missing from printed text or graphics.
NOTE
Do not clean the print cartridge unnecessarily, as this wastes ink and shortens the life of the print
cartridge.
1 Run the HP DeskJet 890C Toolbox by double-clicking its icon
2 Click the Printer Services tab.
3 Select Clean Print Cartridges, and then follow the instructions on your computer screen.
TI PS for Maintaining Good Print Quality
◆
Keep the print cartridges in their sealed packages, at room temperature (60˚–78˚F or 15.6˚–26.6˚C),
until you are ready to use them. Do not use print cartridges that were recently stored in a very hot
or very cold environment until they return to room temperature.
◆
When turning off your printer, use the power button on the printer rather than unplugging it or
switching off a power strip. Turning off the power at the printer lets the print cartridges return to
their “home” position on the right side of the printer and prevents them from drying out.
Section 1 – Printing Basics
7
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