hp deskjet 3300/3400 series printer
table of contents
notices
notices and acknowledgements
terms and conventions
accessibility
using the onscreen user’s guide
special features
getting started
printer features
power button and light
paper tray
print cartridges
connectivity
printing
using the printer software with Mac OS 9.x and X Classic
using printer software with Mac OS X
printing a document
plain paper
envelopes
transparencies
labels
1
index cards and other small media
Hagaki cards
photographs
greeting cards
maintenance
replacing print cartridges
refilling print cartridges
calibrating print cartridges
automatically cleaning print cartridges
manually cleaning print cartridges
maintaining print cartridges
maintaining the printer body
removing ink from skin and clothing
using the hp inkjet utility
troubleshooting
printer is not printing
problems with printouts
printer light is flashing or on
printer is slow
out of paper message
specifications
printer specifications
minimum system requirements
environmental statement
print cartridge recovery
limited warranty
regulatory notices
index
2
notices
● notices and acknowledgements
● terms and conventions
● accessibility
● using the onscreen user’s guide
3
notices and acknowledgements
hewlett-packard company notices
The information contained in this document is subject to change without notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this material
including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material is
prohibited without prior written permission of Hewlett-Packard, except as allowed
under copyright laws.
acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac,
Macintosh, Mac OS, Powerbook, Power Macintosh, and Quickdraw are trademarks of
Apple Computer, Inc., registered in the U.S. and other countries.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Copyright 2002 Hewlett-Packard Company
4
terms and conventions
The following terms and conventions are used in the user’s guide.
terms
HP Deskjet printers may be referred to as the printer or HP printer.
symbols
The > symbol guides you through a series of software steps. For example:
Click Macintosh HD > Utilities > hp inkjet utility to open the HP Inkjet Utility.
cautions and warnings
A Caution indicates possible damage to the HP Deskjet printer or to other equipment.
For example:
Caution! Do not touch the print cartridge ink nozzles or copper contacts.
A Warning indicates possible harm to yourself or to others. For example:
Warning! Keep print cartridges out of the reach of children.
icons
A Note icon indicates that additional information is provided. For example:
For great results use HP products.
A Printing instructions icon indicates that a description of print options is available
in the user’s guide. For example:
For a description of available print options, see using the printer software with Mac
OS 9.x and X Classic.
5
accessibility
For accessibility information, visit Apple’s Website at
http://www.apple.com/disability/.
6
using the onscreen user’s guide
Use the following tools to view and navigate the onscreen user’s guide in Acrobat
Reader:
● View Buttons: Click these buttons to change page views:
View the page in actual size
Fit the page in the window
Fit the page width in the window
● Zoom: Use to zoom in on a page
● Bookmarks: Click a bookmark to view a topic
● Navigation Buttons: Click these buttons to navigate:
Go to the first page of the document
Go backward one page
Go forward one page
Go to the last page of the document
Go to the previous view
Go to the next view
7
special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with
several exciting features:
User friendly: Easy to operate.
Lightweight: Small, compact, and easy to set up, store, or carry.
Print capability: Single-cartridge printing which allows the printer to operate with
only the tri-color print cartridge installed. For highest print quality and speed,
purchase black cartridge #27. This cartridge is sold separately.
Accessibility: Designed to be used easily by people with disabilities. For more
information, visit Apple’s Website at http://www.apple.com/disability/.
Quality: Built to give you the best results for your printing needs.
8
getting started
● printer features
● power button and light
● paper tray
● print cartridges
● connectivity
9
printer features
The HP printer has several features to make printing easier and more efficient.
To view a printer feature, click below on the name of the feature.
1. power button and light
paper tray
2.
3. print cartridges and print cradle
4. connectivity
10
power button and light
Press the Power button to turn the printer on or off. It may take a few seconds for the
printer to turn on after pressing the Power button.
1. power button
Caution! Always use the Power button on the front of the printer to turn the printer on
or off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer
on or off may cause printer failure.
11
paper tray
The flip-up paper tray holds paper or other media to be printed.
Unfold the paper tray before printing:
1. Raise the printer cover.
2. Lower the paper tray.
3. Flip out the tray extension.
4. Lower the printer cover.
12
loading paper
Print different sizes of media by sliding the paper guide to the right or left.
The printer deposits printed pages on the top of the paper tray.
The print cartridges must be installed before printing.
13
print cartridges
Two print cartridges can be used with your HP printer:
● Black print cartridge
● Tri-color print cartridge
1. tri-color print cartridge 2. black print cartridge
print cartridge selection
print cartridge
selection
number
black
tri-color
For installation instructions, see
For storage instructions, see
For recycling instructions, see
maintaining print cartridges.
print cartridge recovery.
replacing print cartridges.
product
number
C8727A
C8728A
single and dual cartridge printing
The HP Deskjet 3300/3400 series printer can print with the following print cartridge
combinations:
● Tri-color and black print cartridges installed for optimum print quality and
speed
● Tri-color print cartridge installed for color and composite black printing
● Black print cartridge installed for monochrome printing
14
connectivity
The HP printer connects to the computer with a Universal Serial Bus (USB) cable,
which is purchased separately. The computer must be running the Mac OS 9.x or OS X
operating system to use a USB cable.
For instructions on connecting your printer with a USB cable, see the Setup poster
that came with the printer.
15
printing
Click one of the topics below for an explanation of the printer software:
● using printer software with Mac OS 9.x and X Classic
● using printer software with Mac OS X
Click the topic below for instructions on basic printing:
● printing a document
Click the appropriate topic below for printing instructions on different paper types:
● plain paper
● envelopes
● transparencies
● labels
● index cards and other small media
● Hagaki cards
● photographs
● greeting cards
You can also print iron-on transfers, posters, and two-sided documents with certain
software programs. Follow the instructions provided with the software to print these
items.
16
using the printer software with Mac OS 9.x and X Classic
The printer is controlled by software installed on your computer. Use the printer software to
perform the following tasks:
● choosing the printer
● printing from the computer’s desktop
● checking the printer status
● using the page setup dialog box
● using the print dialog box
● viewing and changing the status of a print job
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choosing the printer
Setting the printer as your computer’s default printer will automatically route all print jobs to
that printer.
You can select another printer for a particular document; however, switching printers may affect
a document’s formatting and pagination. If you select a printer, always check the document for
changes in formatting and pagination before printing.
setting up the printer
Follow these steps to set up the printer:
1. Select Chooser from the Apple menu.
2. Click the HP device icon in the left side of the Chooser dialog box.
3. Click hp deskjet printer in the right side of the Chooser dialog box.
4. Close the Chooser.
selecting a default printer
After setting up the printer with the Chooser, use one of the following methods to select it as
the default printer:
● Click the menu bar printer icon at the top of the screen, then select the printer name.
● Click the control strip printer icon, then select the printer name.
● Click the desktop printer icon, then select Set Default Printer from the Printing menu.
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printing from the computer’s desktop
Desktop printing is useful when you want to print a number of documents at once or print a
document that is formatted for a particular printer.
Use one of the following methods to print from the desktop:
● Drag the icons of the documents you want to print to the printer icon on the desktop.
● Select the icons of the documents you want to print, then select File > Print. Select the
options you want from the Print dialog box, then click the OK button.
checking the printer status
The printer desktop icon shows you the status of the printer.
icon meaning
Printer is idle and set as the default printer.
Printer is idle and not set as the default printer.
Printing on the default printer.
Printing stopped on the default printer.
Error on the default printer.
The printer is not available.
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using the page setup dialog box
Use the Page Setup dialog box to modify a document’s layout.
displaying the page setup dialog box
To display the Page Setup dialog box, open the software program used to create the document,
then select File > Page Setup.
description
The following options are available on the Page Setup dialog box:
1. Page Attributes/Application Attributes: Toggles between Page Attributes and
Application Attributes.
2. Page Size: Select the paper size.
3. Scaling (%):
❍ Enter a number from 25-99 to reduce a document image.
❍ Enter a number from 101 to 400 to enlarge a document image.
4. Orientation: Click the appropriate icon for the page orientation.
5. Mirror Image: Select this option to reverse the image or document left to right.
6. Rotate 180°: Rotates the page image 180 degrees top to bottom.
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using the print dialog box
Use the Print dialog box to modify print settings for the document you are printing. The options
displayed depend on the panel selected.
displaying the print dialog box
To display the Print dialog box, open the document you want to print, then select File > Print.
print panels and settings
Use the print panels and settings for these functions:
1. Panel Menu: Toggles between
General and Background Printing.
2. Settings Menu: Click to select one of the following:
❍ Select a pre-defined or Default set of print settings.
❍ Create or edit a set of print settings.
3. Preview: Click to see a preview of the printed document.
4. Cancel: Click to close the Print dialog box without printing.
5. OK: Click to print the document.
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general
Use the General panel for these functions:
1. Copies: Enter the number of copies to be printed.
2. Pages: Choose one of the following:
❍ Click All to print the entire document.
❍ To print a range of pages, enter the first page to print in the From box and the
last page to print in the To box.
3. Quality: Choose one of the following (not all modes are available for all paper types):
❍ FastDraft: Fastest printing.
❍ Normal: Everyday printing.
❍ Best: Highest quality printing.
❍ High Resolution Photo: (hp deskjet 3400 series printers only) Provides 2400 dpi
printing for high-quality photos. Best mode and Photo Paper must be selected to
use this setting.
4. Paper Type: Select the paper type desired.
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background printing
Use the Background Printing panel for these functions:
1. Print In: Choose one of the following:
❍ Foreground: Faster printing.
❍ Background: Allows you to use the computer while the document prints.
2. Print Time: Choose one of the following:
❍ Urgent: Begin printing as soon as possible.
❍ Normal: Everyday printing.
❍ Print at: Specify a date and time to print the document.
❍ Put document on hold: Hold the document in the print queue to print at a later
time.
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viewing and changing the status of a print job
When printing a document with background printing, use the Print Status dialog box to see the
status of the document as it is printing.
displaying the print status dialog box
Double-click the hp printer icon on the desktop to display the Print Status dialog box.
using the print status dialog box
The following options are available in the Print Status dialog box:
1. Control Buttons: Select a print job in the print queue, then click one of the following
buttons to control printing:
Pause a print job.
Restart printing.
Set the print time.
Delete a print job.
2. Column Titles: Click a column title to sort print jobs.
3. Print Queue: Select a print job, then drag it to a new position in the print queue.
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using printer software with Mac OS X
The printer is controlled by software installed on the computer. For instructions on using the printer
software, select one of the following topics:
● using the page setup dialog box
● using the print dialog box
● using print center
Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac
OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface. For more information, see
using printer software with Mac OS 9.x and X Classic.
using the page setup dialog box
Use the Page Setup dialog box to modify a document’s page format.
displaying the page setup dialog box
To display the Page Setup box, open the software program used to create the document, then select
File > Page Setup.
description
The following options are available in the Page Setup dialog box.
1. Settings: Choose one of the following:
❍ Page Attributes: Set print options for the document.
❍ Application Attributes: Set print options for the specific application you are using.
❍ Summary: View the print settings for the document.
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2. Format for: Select the printer name.
3. Paper Size: Select the paper size.
4. Orientation: Click the appropriate icon for the page orientation.
5. Scale: Reduce or enlarge a document image:
❍ Enter a number from 25-99 to reduce a document image.
❍ Enter a number from 101 to 500 to enlarge a document image.
using the print dialog box
Use the Print dialog box to modify print settings for the document you are printing. The options
displayed depend on the panel selected.
displaying the print dialog box
To display the Print dialog box, open the document you want to print, then select File > Print.
menu and buttons
Use the menu and buttons for these functions:
1. Printer: If necessary, select the printer.
2. Presets: Select a group of saved print options.
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3. Panel Menu: Click the menu to select different panels:
Options, Paper Type/ Quality, an application-specific panel, or a summary of print settings for
the document.
4. ?: Click to view Mac Help.
5. Preview: Click to see a preview of the printed document.
6. Cancel: Click to close the Print dialog box without printing.
7. Print: Click to print the document.
copies and pages
Use the Copies and Pages panel for these functions:
Copies and Pages, Layout, Output
1. Copies: Enter the number of copies to be printed.
2. Collated: Select to collate if you are printing multiple copies.
3. Pages: Choose one of the following:
❍ Print the entire document by clicking All.
❍ Print a range of pages by clicking From and entering the first page to print in the
From: box and the last page to print in the to: box.
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layout
Use the Layout panel for these functions:
1. Pages per Sheet: Select the number of pages to print on each sheet of paper.
2. Layout Direction: Select the appropriate layout if you are printing multiple pages on a sheet
of paper.
3. Border: Select the border to appear around each page.
output options
Use the Output Options panel for these functions:
1. Save as File: Select to print to file.
2. Format: Select PDF to save the file as a PDF.
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paper type/quality
Use the Paper Type/Quality panel for these functions:
1. Paper type: Select the paper type desired.
2. Quality: Choose one of the following (not all modes are available for all paper types):
❍ FastDraft: Fastest printing.
❍ Normal: Everyday printing.
❍ Best: Highest quality printing.
❍ High Resolution: (hp deskjet 3400 series printers only) Provides 2400 dpi printing for
high-quality photos. Best mode and Photo Paper must be selected to use this setting.
29
using print center
Use Print Center to:
● Manage available printers
● Select a default printer
● Add a printer
● Manage print jobs
displaying print center
Follow these steps to display Print Center:
1. Click Applications in the Finder window.
2. Select the Utilities folder.
3. Select the Print Center icon.
managing available printers
Use Print Center to manage available printers:
1. Name Column: Click a printer name to select the printer.
2. Blue Bullet: Indicates default printer.
3. Delete: Select a printer, then click Delete to remove the printer from the computer.
4. Add Printer: See
adding a printer.
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selecting a default printer
Follow these steps to set the printer as the computer’s default printer:
1. Open Print Center.
For instructions on opening Print Center, see displaying print center.
2. Click the printer name.
3. Do one of the following:
❍ Select Printers > Make Default
❍ Press Command + d
A blue bullet appears next to the printer name to indicate that it is the default printer.
adding a printer
Follow these steps to add a printer to your computer:
1. Open Print Center.
For instructions on opening Print Center, see
2. Click the Add Printer button.
The Add Printer List dialog box appears.
displaying print center.
3. Select the printer name from the product list.
4. Click the Add button.
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managing print jobs
Use Print Center to manage print jobs.
1. Open Print Center.
For instructions on opening Print Center, see
2. Select the printer.
The print queue appears.
displaying print center.
3. Select a print job by clicking the name of the job.
4. Use the buttons to manage the print job:
❍ Delete: Cancels the selected print job.
❍ Hold: Pauses the selected print job.
❍ Resume: Restarts a paused print job.
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printing a document
For printing instructions, select the appropriate option:
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
Mac OS 9.x and X Classic
Mac OS X
Mac OS 9.x and X Classic
The following instructions provide the most common method of selecting page layout
and print options. The software program you are using may vary from the method
described.
controlling page layout
1. Open the file you want to print.
2. Click File > Page Setup to display the Page Attributes panel.
Select paper size, scaling, orientation, mirror image, and rotate 180° in this
panel.
3. Click OK to save the page layout options.
selecting print options
1. Open the file you want to print.
2. Click File > Print to display the Print dialog box.
3. Use the General panel to select the number of copies to print, the pages to be
printed, print quality options, and paper type.
4. Select Background Printing to choose foreground or background print options
and print time.
5. Click OK to print the document.
For a description of the Macintosh printer software, see
using printer software with
Mac OS 9.X and X Classic.
printing in grayscale
For grayscale printing, your HP Deskjet 3300/3400 series printer must have a
black print cartridge installed. If a tri-color print cartridge is installed, remove it so
that only the black print cartridge remains in the print cartridge cradle.
Be sure to store the tri-color print cartridge properly. For storage instructions,
see maintaining print cartridges.
33
Mac OS X
The following instructions provide the most common method of selecting page format
and print options. The software program you are using may vary from the method
described.
controlling page format
1. Open the file you want to print.
2. Click File > Page Setup to display the Page Setup dialog box. Use this box to
select the printer, paper size, scaling, and orientation.
3. Click OK to save the page format options.
selecting print options
1. Open the file you want to print.
2. Click File > Print to display the Print dialog box.
3. Select the Copies and Pages panel to select the number of copies to print,
collating, and the pages to be printed.
4. Select Layout to choose multiple pages per sheet, layout order, and borders.
5. Select Output Options to save the file as a PDF.
6. Select Paper Type/Quality to choose paper type and print quality.
7. Click Print to print the document.
For a description of the Mac OS X printer software, see
using printer software with
Mac OS X.
printing in grayscale
For grayscale printing, your HP Deskjet 3300/3400 series printer must have a
black print cartridge installed. If a tri-color print cartridge is installed, remove it so
that only the black print cartridge remains in the print cartridge cradle.
Be sure to store the tri-color print cartridge properly. For storage instructions,
see maintaining print cartridges.
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plain paper
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Place up to 100 sheets of paper in the tray.
4. Slide the paper guide firmly against the paper.
printing on plain paper
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
printing on plain paper with Mac OS 9.x and X Classic
1. If necessary, open the
scaling, or orientation options.
2. Open the
panel setting
Print dialog box, then select the following setting:
Page Setup dialog box and select the printer, page size,
Mac OS 9.x and X Classic
Mac OS X
General Paper Type: Plain/Inkjet
3. Select any other desired print settings.
4. After you have selected the print settings, click OK.
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printing on plain paper with Mac OS X
1. If necessary, open the
Page Setup dialog box and select the printer, page size,
scaling, or orientation options.
2. Open the
Print dialog box, then select the following setting:
panel setting
Paper Type/Quality
Paper type: Plain/Inkjet
3. Select any other desired print settings.
4. After you have selected the print settings, click Print.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
36
envelopes
printing guidelines
● Never place more than 10 envelopes in the paper tray at one time.
● Avoid using envelopes that have clasps or windows.
● Avoid using envelopes that are shiny or embossed; envelopes with thick,
irregular, or curled edges; or envelopes that are wrinkled, torn, or otherwise
damaged.
● Align the envelope edges before inserting them in the paper tray.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Place no more than 10 envelopes — with the flap side on the left and facing up
— in the paper tray.
4. Push the envelopes forward until they stop.
5. Slide the paper guide firmly against the edge of the envelopes.
37
printing envelopes
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
printing envelopes with Mac OS 9.x and X Classic
1. Open the
Page Setup dialog box, then select the following setting:
panel setting
Page Size: Appropriate envelope size
Page Attributes
Orientation: Appropriate envelope
orientation
Mac OS 9.x and X Classic
Mac OS X
2. Click OK.
3. Open the
Print dialog box, then select the following setting:
panel setting
General
Paper Type: Plain/Inkjet
4. Select any other desired print settings.
5. After you have selected the print settings, click OK.
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printing envelopes with Mac OS X
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
Paper Type/Quality
Page Setup dialog box, then select the following settings:
Paper Size: Appropriate envelope size
Orientation: Appropriate envelope
orientation
Print dialog box, then select the following setting:
Paper type: Plain/Inkjet
4. Select any other desired print settings.
5. After you have selected the print settings, click Print.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
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transparencies
printing guidelines
For great results use hp premium plus transparency film.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Fan the edges of the transparency sheets to separate them, then align the
edges.
4. Place up to 30 transparency sheets in the paper tray with the rough side down
and the adhesive strip toward the printer.
5. Carefully push the transparencies forward until they stop so that none of the
adhesive strips catch on one another.
6. Slide the paper guide firmly against the transparency sheets.
printing transparencies
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
Mac OS 9.x and X Classic
Mac OS X
40
printing transparencies with Mac OS 9.x and X Classic
1. If necessary, open the
Page Setup dialog box and set the page size, scaling, or
orientation.
2. Open the
Print dialog box, then select the following setting:
panel setting
General Paper Type: Transparency
3. Select any other desired print settings.
4. After you have selected the print settings, click OK.
The printer may wait for transparencies to dry before releasing them to the top
of the tray.
printing transparencies with Mac OS X
1. If necessary, open the
Page Setup dialog box and select the printer, page size,
scaling, or orientation options.
2. Open the
Print dialog box, then select the following setting:
panel setting
Paper Type/Quality
Paper type: Transparency
3. Select any other desired print settings.
4. After you have selected the print settings, click Print.
The printer may wait for transparencies to dry before releasing them to the top
of the tray.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
41
labels
printing guidelines
● Use only paper labels that are designed specifically for inkjet printers.
● Use only A4 letter or US letter paper sizes
● Use only full sheets of labels.
● Verify that the labels are not sticky, wrinkled, or pulling away from the
protective backing.
● Do not use plastic or clear labels. The ink will not dry on these labels.
● Never place more than 20 sheets of labels in the tray at one time.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Fan the edges of the label sheets to separate them, then align the edges.
4. Place up to 20 label sheets — label side down — in the tray.
5. Slide the paper guide firmly against the sheets.
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printing labels
If your software program includes a label printing feature,
follow the instructions provided with the software program.
Otherwise, follow the instructions below.
My computer runs Mac OS 9.x or I am using a Mac OS
9.x application on a Mac OS X computer
I am using an application built for Mac OS X
printing labels with Mac OS 9.x and X Classic
1. Open the
Page Setup dialog box, then select the following settings:
panel setting
Page Size: A4 Letter or US Letter
Page Attributes
Orientation: Appropriate orientation
2. Click OK.
3. Open the
Print dialog box, then select the following settings:
Mac OS 9.x and X Classic
Mac OS X
panel setting
Paper Type: Plain/Inkjet
General
Quality: Normal
4. Select any other desired print settings.
5. After selecting the print settings, click OK.
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printing labels with Mac OS X
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
Paper Type/Quality
Page Setup dialog box, then select the following settings:
Paper Size: A4 Letter or US Letter
Orientation: Appropriate orientation
Print dialog box, then select the following settings:
Paper type: Plain/Inkjet
Quality: Normal
4. Select any other desired print settings.
5. After you have selected the print settings, click Print.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
44
index cards and other small media
printing guidelines
Use only cards and small media that meet the printer’s paper size specifications.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Align the card edges.
4. Place up to 30 cards in the tray.
5. Push the cards forward until they stop.
6. Slide the paper guide firmly against the edge of the cards.
printing index cards and other small media
If your software program includes a card printing feature, follow
the instructions provided by the software program. Otherwise,
follow the instructions below.
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
Mac OS 9.x and X Classic
Mac OS X
45
printing index cards and other small media with Mac OS 9.x and X Classic
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
General
Page Setup dialog box, then select the following settings:
Page Size: Appropriate card size
Orientation: Appropriate orientation
Print dialog box, then select the following settings:
Paper Type: Plain/Inkjet
Quality: Normal
4. Select any other desired print settings.
5. After selecting the print settings, click OK.
If an out of paper message appears, verify that the cards are positioned
properly in the paper tray.
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printing index cards and other small media with Mac OS X
1. Open the
Page Setup dialog box, then select the following settings:
panel setting
Paper Size: Appropriate card size
Page Attributes
Orientation: Appropriate orientation
2. Click OK.
3. Open the Print dialog box, then select the following settings:
panel setting
Paper type: Plain/Inkjet
Paper Type/Quality
Quality: Normal
4. Select any other desired print settings.
5. After selecting the print settings, click Print.
If an out of paper message appears, verify that the cards are positioned
properly in the paper tray.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
47
Hagaki cards
printing guidelines
Use only cards that meet the printer’s paper size specifications.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Align the card edges.
4. Place up to 30 cards in the tray.
5. Push the cards forward until they stop.
6. Slide the paper guide firmly against the edges of the print media.
printing Hagaki cards
If your software program includes a card printing feature, follow
the instructions provided with the software program. Otherwise,
follow the instructions below.
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
Mac OS 9.x and X Classic
Mac OS X
48
printing Hagaki cards with Mac OS 9.x and X Classic
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
General
Page Setup dialog box, then select the following settings:
Page Size: Appropriate Hagaki card
size
Orientation: Appropriate orientation
Print dialog box, then select the following setting:
Paper Type: Plain/Inkjet
Quality: Normal or Best
4. Select any other desired print settings.
5. After you have selected the print settings, click OK.
49
printing Hagaki cards with Mac OS X
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
Paper Type/Quality
Page Setup dialog box, then select the following settings:
Page Size: Appropriate Hagaki card
size
Orientation: Appropriate orientation
Print dialog box, then select the following settings:
Paper type: Plain/Inkjet
Quality: Normal
4. Select any other desired print settings.
5. After selecting the print settings, click Print.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
50
photographs
printing guidelines
● The photo must be in an electronic format (digital) before it can be printed.
Take a digital picture, scan a photo, or have your local camera shop provide an
electronic file of the photo.
● Use hp photo papers for great results.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Fan the edges of the photo paper to separate them, then align the edges.
4. Place no more than 30 sheets of photo paper — printable side down — in the
tray.
5. Push the photo paper forward until it stops.
6. Slide the paper guide firmly against the edge of the photo paper.
loading small photo paper
loading large photo paper
51
printing photographs
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
printing photographs with Mac OS 9.x and X Classic
1. Open the
Page Setup dialog box, then select the following settings:
panel setting
Page Size: Appropriate paper size
Page Attributes
Orientation: Appropriate orientation
2. Click OK.
Mac OS 9.x and X Classic
Mac OS X
3. Open the
Print dialog box, then select the following settings:
panel setting
Paper type: Photo Paper
General
Print Quality: Best or High Resolution
Photo (will automatically be selected)
4. After you have selected the print settings, click OK.
52
printing photographs with Mac OS X
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
Paper Type/Quality
Page Setup dialog box, then select the following settings:
Page Size: Appropriate paper size
Orientation: Appropriate orientation
Print dialog box, then select the following settings:
Paper type: Photo Paper
Quality: Best or High
Resolution
4. Select any other desired print settings.
5. After you have selected the print settings, click Print.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
53
greeting cards
printing guidelines
Unfold pre-folded cards before placing them in the paper tray.
preparing to print
1. Unfold the paper tray.
2. Slide the paper guide to the left.
3. Fan the edges of the greeting cards to separate them, then align the edges.
4. Place no more than 20 cards in the tray.
5. Push the cards forward until they stop.
6. Slide the paper guide firmly against the edge of the cards.
printing greeting cards
If your software program includes a card printing feature, follow
the instructions provided with the software program. Otherwise,
follow the instructions below.
My computer runs Mac OS 9.x or I am using a Mac
OS 9.x application on a Mac OS X computer
I am using an application built for Mac OS X
Mac OS 9.x and X Classic
Mac OS X
54
printing greeting cards with Mac OS 9.x and X Classic
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
General
Page Setup dialog box, then select the following settings:
Page Size: Appropriate card size
Orientation: Appropriate orientation
Print dialog box, then select the following settings:
Paper Type: Plain/Inkjet
Quality: Normal or Best
4. Select any other desired print settings.
5. After selecting the print settings, click OK.
If an out of paper message appears, verify that the greeting cards are
positioned properly in the paper tray.
55
printing greeting cards with Mac OS X
1. Open the
panel setting
Page Attributes
2. Click OK.
3. Open the
panel setting
Paper Type/Quality
Page Setup dialog box, then select the following settings:
Page Size: Appropriate card size
Orientation: Appropriate orientation
Print dialog box, then select the following settings:
Paper type: Plain/Inkjet
Quality: Normal or Best
4. Select any other desired print settings.
5. After selecting the print settings, click Print.
If an out of paper message appears, verify that the greeting cards are
positioned properly in the paper tray.
For a description of available print options, click the appropriate operating system:
Mac OS 9.x or X Classic or Mac OS X.
56
maintenance
● replacing print cartridges
● refilling print cartridges
● calibrating print cartridges
● automatically cleaning print cartridges
● manually cleaning print cartridges
● maintaining print cartridges
● maintaining the printer body
● removing ink from skin and clothing
● using the hp inkjet utility
57
replacing print cartridges
Before buying replacement print cartridges, verify the correct part numbers. For the
correct part numbers, see print cartridges.
When a print cartridge is empty, leave the empty print cartridge in the print cartridge
cradle until it is replaced.
To replace a print cartridge:
1. Press the Power button to turn on the printer.
2. Open the top cover.
The cradle moves to the center of the printer.
3. Push down on the print cartridge and slide it out of the print cartridge cradle.
1. press power button 2. lift top cover
3. push down on print cartridge 4. slide print cartridge out of cradle
58
4. Remove the replacement print cartridge from its packaging and carefully
remove the plastic tape. Hold the print cartridge so that the copper strip is on
the bottom and facing toward the printer.
Caution! Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical
connections. Do not remove the copper strips. They are required electrical
contacts.
1. copper contacts 2. ink nozzles 3. plastic tape
5. Slide the print cartridge firmly into the cradle at a slight upward angle until you
feel resistance.
6. Push the cartridge into the cradle.
You hear a snap when the print cartridge is correctly positioned.
7. Close the top cover.
8. Open the HP Inkjet Utility, select the Calibrate panel, then click the Align
button.
For information on how to recycle your empty print cartridges, see print cartridge
recovery.
Warning! Keep both new and used print cartridges out of the reach of children.
59
refilling print cartridges
To get the best performance from your HP printer, use only genuine, factory-filled HP
print cartridges.
Caution! Damage that is directly attributable to modified or refilled HP print cartridges is
specifically excluded from the HP printer’s warranty coverage.
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calibrating print cartridges
After a print cartridge is replaced, align the print cartridges to ensure the best print
quality. Alignment is performed from the HP Inkjet Utility.
1. Open the
2. Select the Calibrate panel.
3. Click the Align button, then follow the onscreen instructions.
HP Inkjet Utility.
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automatically cleaning print cartridges
If your printed pages are missing lines or dots or if streaks appear, the print
cartridges need to be cleaned.
Print cartridges are cleaned automatically using the following procedure:
1. Open the
2. Select the Clean panel.
3. Click the Clean button, then follow the onscreen instructions.
If your printouts are still missing lines or dots after cleaning, one of the print
cartridges may be low on ink.
If ink streaks still appear on your printouts after cleaning, the print cartridges and
cradle may need to be cleaned manually.
Caution! Clean print cartridges only when it is necessary. Unnecessary cleaning wastes
ink and shortens the life of the cartridge.
HP Inkjet Utility.
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manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris may
accumulate inside the case. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks
and smudges on printed pages. Ink streaking is easily corrected by manually cleaning
the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle:
● Distilled water
● Cotton swabs or other soft, lint-free material that will not stick to the cartridges
Be careful not to get ink on your hands or clothing as you clean.
preparing to clean
1. Press the Power button to turn on the printer, then raise the top cover.
The cradle moves to the center of the printer.
2. Press the Power button to turn off the printer.
3. Disconnect the power cord from the back of the printer.
4. Remove the print cartridges and place them on a piece of paper with the nozzle
plate facing up.
Caution! Do not leave the cartridges outside the printer for more than 30 minutes.
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these
parts will result in clogs, ink failure, and bad electrical connections. Do not remove the
copper strips. They are required electrical contacts.
63
cleaning the print cartridges and print cartridge cradle
1. Lightly moisten a cotton swab with distilled water.
2. Clean the face and edges of the first print cartridge with the swab, as shown in
the following illustration.
Do not wipe the nozzle plate.
1. nozzle plate 2. face and edges of print cartridge
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
4. Repeat steps 1 through 3 for the second print cartridge.
5. Wipe the underside of the print cartridge cradle walls using clean, moistened
cotton swabs.
Repeat this process until no ink residue appears on a clean swab.
1. print cartridge cradle 2. print cartridge cradle walls
64
6. Insert the print cartridges and close the printer’s top cover.
7. Connect the power cord to the back of the printer.
8. Press the Power button to turn on the printer.
9. Open the
HP Inkjet Utility, select the Calibrate panel, then click the Align
button.
10. Repeat the cleaning procedure if ink streaks continue to appear on printed
pages.
65
maintaining print cartridges
The following suggestions will help maintain HP print cartridges and ensure consistent
print quality:
● Keep all print cartridges in their sealed packages until they are needed. Print
cartridges should be stored at room temperature (60–78 degrees F or
15.6–26.6 degrees C).
● Do not remove the plastic tape covering the ink nozzles until you are ready to
install the print cartridge in the printer. If the plastic tape has been removed
from the print cartridge, do not attempt to reattach it. Reattaching the tape
damages the ink nozzles.
● If print cartridges are removed from their sealed containers, store them in an
airtight plastic container with the nozzle-side down. Do not allow anything to
touch the nozzle plate.
● Once the print cartridges are installed in the printer, leave them in the print
cartridge cradle unless they are being manually cleaned. This prevents ink from
evaporating or clogging the print cartridges.
● Do not unplug the printer until printing is complete and the printer is turned off.
Use the Power button to turn off the printer.
66
maintaining the printer body
printer case exterior
Follow these guidelines when cleaning the outside of the printer:
● Use distilled water only. Do not use household cleaners or detergents.
● Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from
the exterior of the printer case.
printer interior
Caution! Do not clean the printer’s interior. Keep all liquids out of the interior.
print cradle rod
Do not lubricate the rod on which the print cradle moves. It is normal to hear noise
when the printer is new.
handling and storage
Handle and store the printer in an upright, level position for maximum performance
and reliability.
67
removing ink from skin and clothing
Follow these steps to remove ink from skin and clothing:
to remove ink from... do this...
skin
white fabric
color fabric
Caution! Always use cold water to remove ink from fabric. Warm or hot water may set
the ink color into the fabric.
Wash the affected area with an
abrasive soap.
Wash the fabric in cold water using
chlorine bleach.
Wash the fabric in cold water using
sudsy ammonia.
68
using the hp inkjet utility
The HP Inkjet Utility contains tools to calibrate the printer, clean the print cartridges, print a test
page, and find Website support information.
Select the appropriate option:
My computer runs Mac OS 9.x
My computer runs Mac OS X
Mac OS 9.x
Mac OS X
Mac OS 9.x
displaying the hp inkjet utility
1. Double-click the Macintosh HD icon on the desktop.
2. Do one of the following:
❍ Mac OS 9.0: Select Utilities, then double-click hp.
❍ Mac OS 9.1 or 9.2: Select Applications, double-click Utilities, then double-click
hp.
3. Double-click hp inkjet utility.
69
hp inkjet utility panels
The following options are available on the HP Inkjet Utility:
1. HP Inkjet Utility: Select the appropriate panel:
❍ WOW!: Prints a sample page to view the output quality of the printer.
❍ Test: Prints a test page to confirm communication with printer.
❍ Clean: Cleans the print cartridges.
❍ Ink Levels: Provides estimated ink levels.
❍ Calibrate: Aligns the print cartridges.
❍ Support: Provides access to the HP Website where you can find support for the
printer and information about HP products and supplies.
❍ Register: Accesses the HP Website to register the printer.
70
Mac OS X
displaying the hp inkjet utility
Open the HP Inkjet Utility in one of two ways:
● Use the OS X HD icon.
● Use Print Center.
using the OS X HD icon
1. Double-click the OS X HD icon on the desktop.
2. Select Applications, then double-click Utilities.
3. Select hp inkjet utility.
using print center
1. Click Applications in the Finder window.
2. Select the Utilities folder.
3. Click the Print Center icon to open Print Center.
4. Select the printer name.
5. Select Printers > Configure Printer to open the HP Inkjet Utility.
71
viewing the hp inkjet utility panels
The following options are available on the HP Inkjet Utility:
1. HP Inkjet Utility: Select the appropriate panel:
❍ WOW!: Prints a sample page to view the output quality of the printer.
❍ Test: Prints a test page or a diagnostic page.
❍ Clean: Cleans the print cartridges.
❍ Ink Levels: Provides estimated ink levels.
❍ Calibrate: Aligns the print cartridges.
❍ Support: Provides access to the HP Website where you can find support for the
printer and information about HP products and supplies.
❍ Register: Accesses the HP Website to register the printer.
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troubleshooting
Click the topic below that best describes the problem:
● printer is not printing
● problems with printouts
● power light is flashing or on
● printer is slow
● out of paper message
If you continue to have problems after investigating the above topics, contact HP
support for customer care.
73
printer is not printing
verify the following
● The printer is connected to the power source
● The cable connections are secure
● The printer is turned on
● The print cartridges are properly installed
● The media is correctly placed in the paper tray
● The printer’s top cover is closed
● The Rear Access Door is attached
check the power light
If the Power light is on, the printer is in the process of printing.
select a topic below
If the printer still does not print, select the topic below that best describes the
problem:
● printer does not turn on
● paper problems
● out of paper
● USB problems
● networking problems
printer does not turn on
The printer may have drawn too much power.
1. Disconnect the power cord from the printer.
2. Wait approximately 10 seconds.
3. Reconnect the power cord to the printer.
4. Press the Power button to turn on the printer.
74
paper problems
paper jam
Follow each of these steps until the paper jam is cleared.
1. Remove the paper from the paper tray.
2. If you are printing labels, verify that a label did not become detached from the
label sheet while passing through the printer.
3. Remove the Rear Access Door. Press the handle to the right, then pull out the
door and remove it from the printer.
4. Remove the paper jam from the printer, then replace the Rear Access Door.
5. Reload paper into the paper tray.
6. Reprint the document.
75
out of paper
If the paper tray is loaded, push the paper forward until it stops.
If the paper tray is empty, place the appropriate amount of paper into the tray.
USB problems
A printing conflict may arise when the printer and several USB devices are attached to
a hub. There are two methods for solving the conflict:
● Attach the printer’s USB cable directly to the computer.
– or –
● If the printer is attached to a hub, do not use other USB devices attached to the
hub while printing.
networking problems
The HP Deskjet 3300/3400 printers do not support networking.
76
problems with printouts
Click the topic below that best describes the problem:
● print quality is poor
● text and images are misaligned
● document is printed off-center or at an angle
● parts of the document are missing or printed in the wrong place
● printout does not reflect new print settings
● photos are not printing correctly
● blank pages print or color is missing from printout
print quality is poor
If your printed pages are missing lines or dots or if streaks appear, the print
cartridges need to be cleaned.
For cleaning instructions, see automatically cleaning print cartridges.
text and images are misaligned
If the text and images on your printouts are misaligned, then calibrate the printer to
align the print cartridges.
document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the paper tray.
2. Verify that the paper guides fit firmly against the paper.
3. Reprint the document.
77
Page Attributes
Page Size (OS 9.x or X Classic) or
Paper Size (OS X): Appropriate paper size
Scale: Scale text and graphics to fit on the
paper
Orientation: Appropriate orientation
printout does not reflect new print settings
The printer’s default settings may differ from the software applications’ print settings.
Select the appropriate print settings within the software application.
parts of the document are missing or printed in the wrong place
Open the Page Setup dialog box and verify the following settings:
panel setting
photos are not printing correctly
check the paper tray
1. Verify that the photo paper is placed in the paper tray with the print side down.
2. Slide the paper forward until it stops.
3. Slide the paper guides firmly against the paper, then push in the tray.
check the printer settings
1. Open the Page Setup dialog box and verify the following setting:
panel setting
Page Size (OS 9.x or X Classic) or
Page Attributes
Paper Size (OS X): Appropriate paper
size
78
2. Open the Print dialog box and verify the following settings:
panel setting
Paper Type: Photo
General (OS 9.x or X Classic)
Paper
Paper Type/Quality (OS X)
Quality: Best or High
Resolution Photo
blank pages print or color is missing from printout
● The protective piece of plastic tape may still be attached to the print cartridges.
Verify that the plastic tape has been removed from the print cartridges.
● The print cartridges may be out of ink. Replace one or both empty print
cartridges.
79
power light is flashing or on
● If the Power light is on, the printer is either printing or ready to print.
● If the Power light is off, the printer is off.
● If the Power light is flashing, there is an error.
diagnosing possible errors
if an error message appears on screen
Read the on-screen error message explaining the problem and its solution.
if no error message appears on screen
1. Open the
HP Inkjet Utility.
2. Select the Test panel, then click the Print a Test Page button.
3. Read any on-screen error messages that appear explaining the problem and its
solution.
80
printer is slow
Several variables can slow the printer’s performance. Click the topic below that best
describes the printing conditions:
● multiple software applications are open
● graphics or photographs are printing
If none of the above topics describes the printer’s performance, then review the
following:
● printer driver is outdated
● computer does not meet system requirements
multiple software applications are open
If too many software applications are open, the printer cannot print at its optimum
speed.
Close all unnecessary software applications, then print the document again.
graphics or photographs are printing
Documents containing graphics or photographs print slower than text documents. For
information about printing graphics or photographs, see photographs.
printer driver is outdated
An outdated printer driver may be installed.
For information about updating the printer driver, visit HP’s Website at:
http://www.hp.com/support.
computer does not meet system requirements
Verify that the computer’s RAM and processor speed meet system requirements.
For more information, see minimum system requirements.
81
out of paper message
If an out of paper message appears, verify that the paper or other media is
positioned properly in the paper tray. Slide the paper guide so that it fits firmly
against the edges of the paper.
82
specifications
● printer specifications
● minimum system requirements
● environmental statement
● print cartridge recovery
● limited warranty
● regulatory notices
83
printer specifications
hp deskjet 3300 series printers
hp deskjet 3400 series printers
black text print speed *
3300 series printers:
FastDraft: Up to 8 pages per minute
3400 series printers:
FastDraft: Up to 10 pages per minute
*These are approximate figures. Exact speed varies with system configuration, software
program, and document complexity.
mixed text with color graphics print speed*
3300 series printers:
FastDraft: Up to 6 pages per minute
3400 series printers:
FastDraft: Up to 8 pages per minute
*These are approximate figures. Exact speed varies with system configuration, software
program, and document complexity.
3300/3400 series black TrueType resolution (depending on paper type)
print quality render printing
FastDraft 300 x 300 dpi 300 x 300 dpi
Normal 600 x 600 dpi 600 x 600 dpi
Best 600 x 600 dpi 600 x 600 dpi
84
3300/3400 series color resolution (depending on paper type)
print quality render printing
FastDraft 300 x 300 dpi 300 x 300 dpi
Normal 600 x 600 dpi 600 x 600 dpi
Best 600 x 600 dpi 600 x 600 dpi
photo paper printing resolution
print quality render printing
Best 600 x 600 dpi 1200 x 1200 dpi (3300 and 3400
series)
High Resolution Photo 1200 x 1200 dpi 2400 x 1200 optimized dpi (3400
series)
print technology
Drop-on-demand thermal inkjet printing
software compatibility
USB connection: Mac OS 9.x or Mac OS X (version 10.1x)
memory
768 KB built-in RAM (3300 and 3400 series printers)
i/o interface
Universal Serial Bus (USB) 2.0 compatible
dimensions
3300/3400 series printers:
422 mm wide x 142 mm high x 182 mm deep
16.6 in wide x 5.6 in high x 7.2 in deep
85
weight
2.04 kg (4.5 lb) without power module or print cartridges
operating environment
Maximum operating conditions:
Temperature: 50 to 95 degrees F, 10 to 35 degrees C
Humidity: 15 to 80 percent RH non-condensing
Storage conditions:
Temperature: -40 to 140 degrees F, -40 to 60 degrees C
media weight
Paper:
U.S. Letter 70 to 90 g/m² (20 to 24 lb)
Legal 75 to 90 g/m² (20 to 24 lb)
Envelopes:
75 to 90 g/m² (20 to 24 lb)
Cards:
Up to 200 g/m² (110 lb index max)
media handling
Plain paper: Up to 100 sheets
Envelopes: Up to 10 envelopes
Greeting cards: Up to 20 cards
Labels: Up to 20 sheets of labels (use only U.S. Letter or A4-sized sheets)
Photo paper: Up to 30 sheets
Index cards: Up to 30 cards
Hagaki cards: Up to 30 cards
Transparencies: Up to 30 transparencies
86
media size
Paper:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 279 mm (7.25 x 10.5 in)
A4 210 x 297 mm
A5 148 x 210 mm
B5 182 x 257 mm
User Defined:
Width 77 to 216 mm (3.0 to 8.5 in)
Length 177 to 356 mm (5.0 to 14 in)
Envelopes:
U.S. No. 10 104.7 x 241.3 mm (4.12 x 9.5 in)
DL 110 x 220 mm (8.66 x 4.33 in)
Index/Greeting Cards:
102 x 152 mm (4 x 6 in)
Hagaki:
100 x 148 mm
Labels:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
Transparencies:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
Photo:
Photo (with tear-off tab): 102 x 152 mm (4 x 6 in)
print cartridges
Black: 27 C8727A
Tri-Color: 28 C8728A
87
minimum system requirements
Your computer must meet the following minimum requirements:
USB connection
Mac OS 9.x
PowerPC Mac OS-based computer with a USB port
Minimum 128 MB RAM
Mac OS X (version 10.1.x) and X Classic
PowerPC Mac OS-based computer with a USB port
Minimum 128 MB RAM
88
environmental statement
Hewlett-Packard continuously improves the design processes of its deskjet printers to
minimize the negative impact on the office environment and on the communities
where printers are manufactured, shipped, and used. Hewlett-Packard has also
developed processes to minimize the negative impact of the disposal of the printer at
the end of its printing life.
reduction and elimination
Paper use: This printer is suited for the use of recycled papers according to DIN 19
309.
Recycled paper: All paper documentation for this printer is printed on chlorine-free
recycled paper.
Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-
Packard’s manufacturing processes.
recycling
Design for recycling has been incorporated into this printer. The number of materials
has been kept to a minimum while ensuring proper functionality and reliability.
Dissimilar materials have been designed to separate easily. Fasteners and other
connections are easy to locate, access, and remove using common tools. High priority
parts have been designed to access quickly for efficient disassembly and repair. Plastic
parts have been primarily designed in no more than two colors to enhance recycling
options. A few small parts are colored specifically to highlight customer access points.
Printer packaging: The packaging materials for this printer have been selected to
provide maximum protection for the least cost possible, while attempting to minimize
environmental impact and facilitate recycling. The rugged design of the HP Deskjet
printer assists in minimizing both packaging materials and damage rates.
Plastic parts: All major plastics and plastic parts are marked according to
international standards. All plastic parts used in the printer housing and chassis are
technically recyclable and all use a single polymer.
Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides
the following:
● Extended warranty: See limited warranty.
● Replacement parts and consumables are available for three (3) years after
production has stopped.
● Product take-back: To return this product to HP at the end of its useful life,
call your local HP Sales or Service Office for instructions. To return print
cartridges, see
print cartridge recovery.
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energy consumption
This printer was designed with energy conservation in mind. This printer averages 8
watts in stand-by mode. Not only does this save natural resources, but it also saves
money without affecting the high performance of the printer.
This product qualifies for the ENERGY STAR® Program (U.S. and Japan). ENERGY
STAR is a voluntary program established to encourage the development of energyefficient office products.
ENERGY STAR is a US registered service mark of the USEPA. As an ENERGY STAR
partner, Hewlett-Packard Company has determined that this product meets ENERGY
STAR Guidelines for energy efficiency.
Energy consumption in off-mode: When the printer is off, a minimal amount of
energy is still being consumed. Energy consumption can be prevented by turning the
printer power off, then disconnecting the end of the printer power cord from the
electrical source.
90
print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in
HP’s empty print cartridge return and recycle program. HP offers this program in the
United States, Puerto Rico, France, Germany, and Singapore, more countries than any
other print cartridge manufacturer in the world. This program is provided as a free
service to HP customers as an environmentally sound solution for these products at
end-of life.
To participate, simply request postage-paid return envelopes or bulk boxes via the
Web at www.hp.com/go/recycle. Customers will be asked for their name, phone
number, address, and how many bulk boxes or envelopes they would like. Postagepaid envelopes and/or bulk boxes will be shipped within two days.
Because HP’s unique recycling processes are very sensitive to material contamination,
we cannot take back and recycle cartridges from other manufacturers. The end
products of the recycling process are used in the manufacture of new products, and
HP must ensure the composition of the material is consistent. To do that, we recycle
only HP original cartridges.
Returned cartridges are separated for purification into raw materials for use in other
industries to manufacture new products. Examples of products made from recycled HP
print cartridge materials include automobile parts, trays used in microchip fabrication
processes, copper wire, steel plates, and the precious materials used in electronics.
Depending on the model, HP is able to recycle up to 65% of the print cartridge by
weight. The remaining parts that cannot be recycled (ink, foam and composite parts)
are disposed of in an environmentally responsible manner.
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limited warranty
region software printer
North America (including Canada) 90 days 90 days
Asia Pacific 90 days 1 year
Europe 90 days 1 year
Latin America: 3320 series 90 days 90 days
Latin America: 3420 series 90 days 1 year
extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer that the HP products
specified above will be free from defects in materials and workmanship for the
duration specified above, which duration begins on the date of purchase by the
customer. Customer is responsible for maintaining proof of date of purchase.
1. For software products, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any
product will be uninterrupted or error free.
2. HP’s limited warranty covers only those defects which arise as a result of
normal use of the product, and do not apply to any:
❍ Improper or inadequate maintenance or modification;
❍ Software, interfacing, media, parts, or supplies not provided or
supported by HP; or
❍ Operation outside the product’s specifications.
3. For HP printer products, the use of a non-HP ink cartridge or a refilled ink
cartridge does not affect either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or damage is attributable
to the use of a non-HP or refilled ink cartridge, HP will charge its standard time
and materials charges to service the printer for the particular failure or
damage.
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4. If HP receives, during the applicable warranty period, notice of a defect in any
software, media, or ink cartridge covered by HP’s warranty, HP shall replace the
defective product. If HP receives notice of a defect in any hardware product
covered by HP’s warranty during the applicable warranty period, HP shall either
repair or replace the defective product at HP’s option.
5. If HP is unable to repair or replace, as applicable, a defective product covered
by HP’s warranty, HP shall, within a reasonable time after being notified of the
defect, refund the purchase price of the product.
6. HP shall have no obligation to repair, replace, or refund until the customer
returns the defective product to HP.
7. Any replacement product may be either new or like-new, provided that it has
functionality at least equal to that of the product being replaced.
8. HP’s limited warranty is valid in any country where the covered HP product is
distributed by HP except for the Middle East, Africa, Argentina, Brazil, Mexico,
Venezuela, and France’s “Departements D’Outre-Mer”; for those excepted
areas, the warranty is valid only in the country of purchase. Contracts for
additional warranty services, such as on-site service, may be available from any
authorized HP service facility where the product is distributed by HP or by an
authorized importer.
9. Any applicable print cartridge warranty shall not apply to HP print cartridges
that have been refilled, remanufactured, refurbished, misused, or tampered
with in any way.
limitations of warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty
Statement are the customer’s sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL
HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
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local law
1. This Warranty Statement gives the customer specific legal rights. The customer
may also have other rights which vary from state to state in the United States,
from province to province in Canada, and from country to country elsewhere in
the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this
Warranty Statement shall be deemed modified to be consistent with such local
law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the
United States, as well as some governments outside the United States
(including provinces in Canada), may:
❍ Preclude the disclaimers and limitations in this Warranty Statement from
limiting the statutory rights of a consumer (e.g., the United Kingdom);
❍ Otherwise restrict the ability of a manufacturer to enforce such
disclaimers or limitations; or
❍ Grant the customer additional warranty rights, specify the duration of
implied warranties which the manufacturer cannot disclaim, or not allow
limitations on the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE
TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION
TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP
PRODUCTS TO SUCH CUSTOMERS.
obtaining a warranty extension
If you would like to extend your warranty coverage beyond the limited warranty
period, use one of the following options:
● Consult your reseller to get extended coverage. To find HP resellers in the U.S.,
visit HP’s service locator at www.hp.com/service_locator.
● If your reseller does not offer service contracts, call HP directly and ask about
our HP service agreements. In the U.S. call (800) 446-0522; in Canada call
(800) 268-1221. For HP service agreements outside of the U.S. and Canada,
contact your local HP sales office.
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regulatory notices
hewlett-packard company
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
● This device may not cause harmful interference, and
● This device must accept any interference received, including interference that
may cause undesired operation.
Pursuant to part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by Hewlett-Packard Company may cause harmful
interference, and void your authority to operate this equipment. Use of a shielded
data cable is required to comply with the Class B limits of part 15 of the FCC Rules.
For further information, contact:
Hewlett-Packard Company
Manager of Corporate Product Regulations
3000 Hanover Street
Palo Alto, CA 94304
(605) 857-1501
note
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, can cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
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LED indicator statement
The display LEDs meet the requirements of EN 60825-1.
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index
A B C E F G H I L M N O P R S T U W
A
accessibility
B
blank pages print
C
cleaning print cartridges
automatically
manually
connectivity
E
energy consumption
envelopes
environmental statement
F
features
G
grayscale printing
greeting cards
H
Hagaki cards
I
images misaligned
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L
labels
light
about
flashing or on
loading paper
M
maintenance
print cartridge
printer body
minimum system requirements
misaligned
images
text
N
notices and acknowledgements
O
out of paper message
P
paper jam
paper tray
photographs
not printing correctly
preparing to print
plain paper
power button and light
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print cartridges
calibrating
cleaning automatically
cleaning manually
maintaining
part numbers
recovery program
recycling
refilling
replacing
printing
document
envelopes
grayscale
greeting cards
Hagaki cards
labels
not printing
paper problems
photographs
plain paper
printout problems
quality
slow
transparencies
USB problems
printout problems
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R
recycling
refilling print cartridges
regulatory notices
removing ink from skin and clothing
S
special features
specifications
system requirements
T
terms and conventions
text misaligned
troubleshooting
U
USB cable
USB problems
W
warranty
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