HP deskjet 300 schematic

HP DeskJet 300 Series Printer Family Technical Support Solutions Guide

DeskJet 340

HP DeskJet 300 Series Printer Family

Technical Support Solutions Guide

HP DeskJet Portable, DeskJet 310, DeskJet 320 and DeskJet 340

HP Part Number 5960-9677

Printed in U.S.A.

September 1995 Edition



Notice

The information contained in this document is subject to change without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Publication History

This document is the second Technical Support Solutions Guide (TSSG) for the DeskJet 300 Series printer family.

The printing history of this guide is:

First Edition . . . . . . . . . . . . . . September 1994

Second Edition . . . . . . . . . . . . September 1995

Trademark Credits

AGFA is a registered trademark of Agfa-Gevaert AG. Arial is a U.S. registered trademark of the Monotype Corporation. CG Times, a product of Agfa Corporation, is based on Times New Roman under license from the Monotype Corporation plc. ColorSmart is a trademark of Hewlett-Packard Co.

Gill Sans Lucida Lucida Casual fonts are copyrighted

Microsoft Milestones  is a trademark of Monotype Corporation.

PL is a trademark of Photo Lettering Inc. REt is a trademark of Hewlett-Packard Co. Scalable type outlines are licensed from Agfa Corporation. Times Roman, Helvetica, and Univers are trademarks of Linotype AG and its subsidiaries. TrueType is a U.S. registered trademark of Apple Computer, Inc.

Univers is a trademark of Linotype AG and its subsidiaries. Windows  is a trademark of Microsoft Corporation.



is a U.S. registered trademark of the Monotype Corporation.



is a U.S. registered trademark of Bigelow & Holmes Inc.



1993 by Bigelow & Holmes Inc. Patent Pending



is a U.S. registered trademark of Microsoft Corporation.

iii

Conventions

This document uses special conventions to clarify information and ensure your safety and the safety of the product. Pay special attention to the information highlighted in the following ways:

Italic type is used for the titles of publications and for emphasis in a paragraph.

Warning

Caution

Note

Warning text is used where danger to an individual can develop.

Caution text is used where a risk of damage to equipment can develop.

Note text is used for special instructions.

About This Guide

This guide is designed as a reference for people who provide post-sale technical support to end-users of the HP DeskJet Portable, HP DeskJet 310, HP DeskJet 320 and HP DeskJet 340 printers. It represents a collection of information gathered from Hewlett-Packard’s dealer and end-user support organizations. The purpose of this guide is to provide answers to frequently asked questions and solutions to common problems.

While the content of this guide is quite comprehensive, it is not all inclusive. It is not a substitute for other types of product documentation, such as the

User’s Guide and Quick Start .

Product Information

Chapter Contents

Section Title Page

Model Numbers and Product Positioning . . . . . . . . . . . . . . . . . 1-2

HP DeskJet Portable old and new models . . . . . . . . . . . . . . . 1-2

Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Features and Beneﬁts . . . . . . . . . . . . . . . . . . . . . . . 1-3

Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Similarities and Differences . . . . . . . . . . . . . . . . . . . . . 1-7

With Non-Portable HP DeskJet Family Printers . . . . . . . . . . . . . 1-7

Between the HP DeskJet 300 Series Printers . . . . . . . . . . . . . . 1-8

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Power Cord, Rapid Recharger, and Battery Pack Part Numbers . . . . . . . . . 1-11

Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . 1-13

User Documentation . . . . . . . . . . . . . . . . . . . . . . . 1-14

Internal Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Performance Speciﬁcations . . . . . . . . . . . . . . . . . . . . 1-18

Reliability Speciﬁcations . . . . . . . . . . . . . . . . . . . . . 1-19

Graphics Resolution . . . . . . . . . . . . . . . . . . . . . . . 1-19

Interface Speciﬁcations . . . . . . . . . . . . . . . . . . . . . 1-19

Battery Pack Speciﬁcations . . . . . . . . . . . . . . . . . . . . 1-19

Physical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . 1-20

Packaging Dimensions Speciﬁcations . . . . . . . . . . . . . . . . . 1-22

Electrical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . 1-23

Environmental Speciﬁcations . . . . . . . . . . . . . . . . . . . 1-24

Product Safety Speciﬁcations . . . . . . . . . . . . . . . . . . . 1-25

Paper Handling Speciﬁcations . . . . . . . . . . . . . . . . . . . 1-26

Printable Area

Hewlett-Packard Print Cartridge Speciﬁcations . . . . . . . . . . . . . 1-29

. . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Product Information 1-1

Model Numbers and Product Positioning

There are four printers in the HP DeskJet 300 Series printer family:

• HP DeskJet 340

• HP DeskJet 320

• HP DeskJet 310

• HP DeskJet Portable

Table 1-1. The HP DeskJet 300 Series Printer Model Numbers and Product Positioning

Printer

HP DeskJet 340 Printer

HP DeskJet 320 Printer

HP DeskJet 320 Printer with Desktop Sheet Feeder bundled

HP DeskJet 310 Printer HP DeskJet 310 Printer with

Desktop Sheet Feeder bundled

HP DeskJet Portable Printer

HP DeskJet Portable Printer with Desktop Sheet Feeder bundled

Model

Number

C2655A Available

C2634A

C2637A

C2621A Available

C2622A Available

C2614A

C2624A

Model Status Product Positioning

Available

only in

Japan

Available in

Japan only

No longer

available

Available in

Asia Paciﬁc

only

HP’s DeskJet family inkjet printer for notebook PC users with optional color and 600 by 300 addressable rasterpoints per inch resolution

HP’s DeskJet family inkjet printer for notebook PC users with optional color and 300 by 300 dots per inch resolution

HP’s DeskJet family inkjet printer for notebook PC users with black printing only and 300 by 300 dots per inch resolution

1. Available only in: Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Singapore, Taiwan, Thailand and some other Asian countries.

HP DeskJet Portable old and new models

As shown in the table above, there are two models of the HP DeskJet Portable, black-only printer. The old model, C2614A, is no longer available. The new model, C2624A, is bundled with a sheet feeder and sold only in the Asia Paciﬁc. There are some minor hardware and ﬁrmware differences between these two models. This guide reveals these differences in footnotes to the general information on the HP DeskJet 300 Series printer family. You can identify these two different printer models by the model number printed on the serial number label in the printer’s battery compartment. This label has C2614A for the old model and C2624A for the new model.

1-2 Product Information

Support Tools

Hewlett-Packard recommends the following tools for supporting HP DeskJet 300 Series printers.

• Dial caliper or accurate linear scale

• Tissue paper

• Cotton swabs, such as part number 9300-0767

• Clean lint-free soft cloth

• Brush or small computer vacuum cleaner

Features and Beneﬁts

Table 1-2. HP DeskJet 300 Series Printer Features and Beneﬁts

Feature Beneﬁt

Black output resolution:

• 300 by 300 DPI (HP DeskJet 310 and Portable)

• 600 by 300 addressable rasterpoints per inch (HP DeskJet 340 and 320)

Prints on plain paper Drop-on-demand thermal inkjet printing Works from a power adapter, an optional battery

pack, or optional rapid recharger

Sheet feeder that detaches easily from the printer

2 to 3 pages per minute printing Support for major MS DOS and all Windows 3.x

applications The HP DeskJet 340 supports all major macintosh computers using the 68030 chip

Supports color MS DOS applications

Supports all Windows applications in color using the HP printer driver , included with the printer.

graphics output with major

Letter-quality output at an affordable price.

No special paper required. Proven reliable, letter-quality, and quiet printing solution. Flexible power requirements for greater versatility and portability.

Power adapter and rapid rechargers can run from the voltage and frequency of any country or region’s AC power.

Flexible media handling without sacriﬁcing portability. The sheet feeder can load paper, transparencies and labels automatically.

Fast generation of hard-copy output. Conﬁdence in software compatibility.

Good coverage of the top-tier graphics packages in the DOS environment.

Conﬁdence in software compatibility for color printing.

The HP DeskJet 340 and 320 comes with the enhanced HP ColorSmart printer driver

High-quality color Kerning of the CG Times and Univers internal fonts Internal landscape fonts

graphics capability

1. The HP DeskJet Portable only prints black.

Produces vibrant colors at the touch of a button.

Create high-quality color documents. Increased satisfaction in the overall appearance of printed text. Useful for spreadsheet applications.

Product Information 1-3

Table 1-2. HP DeskJet 300 Series Printer Features and Beneﬁts (Continued)

Feature Beneﬁt

TrueType scalable fonts support in Windows using the HP printer driver included with the printer The HP DeskJet 340 also supports HP, TrueT ype and Type 1 Postscript scalable fonts

Grayscale output in Windows using the HP printer driver

Expansion slot for PCMCIA Type 1.0 card

Transparency support (black and color Presentation quality color output capability using

HP Premium Paper HP Premium Glossy Paper support (black and

color)

)

Customer replaceable black print cartridge with water resistant ink

Compatible with the tri-chamber color print cartridge, part number 51625A (cyan, magenta, and yellow inks)

Print cartridge storage container available with the Color Kit

Create any size text needed in Windows 3.1. (For more information on printing capabilities with Windows 3.0 and 3.1, see table 4-2, “Selecting Printer Drivers for an HP DeskJet 300 Series Printer.”)

256 levels of grayscale with enhanced dithering using the current HP DeskJet 300 Series printer driver.

Can be used for HP and third-party solutions for fonts not built into the printer and emulations. HP Greek, Cyrillic, Turkish and East Central Europe fonts are currently available.

Create effective high-quality presentations in black or color. Print vibrant color documents.

Create high-quality pages in black or color.

Easy to replace. Smudge-resistant permanent ink.

Same convenient, clean, and easy to use solution as black, only for color printing.

Maintain a long life of letter-quality output from black and color print cartridges.

1. The HP DeskJet Portable only prints black.

1-4 Product Information

Views

access door

paper release button

paper output slot

printer stands

paper feed slot

power socket

parallel interface port

battery compartment

Figure 1-1. The HP DeskJet 300 Series Printer

printer settings menu

out-of-paper sensor

print cartridge/print cartridge cradle paper release button

Figure 1-2. The HP DeskJet 300 Series Printer (Internal View)

1. The printer stands are not available with the HP DeskJet 340

2. The HP DeskJet 340 does not have the printer settings menu. Use the print setup or the DJPMenu to set the conﬁguration for this printer.

Product Information 1-5

Figure 1-3. The HP DeskJet 340 Printer and Portable Sheet Feeder in Operating Mode

Figure 1-4. The HP DeskJet 300 Series Printer in Operating Mode

Note

Figure 1-5. The HP DeskJet 300 Series Printer and Desktop Sheet Feeder in Operating Mode

Figure 1-6. The HP DeskJet 300 Series Printer and Desktop Sheet Feeder in the Manual Feed Mode

Figure 1-7. The HP DeskJet 300 Series Printer and Desktop Sheet Feeder in Transport Mode

• For physical dimensions, see “Physical Speciﬁcations” later in this chapter.

• For sheet feeder callouts, see “Operating the Printer with the Sheet Feeder” in chapter 3.

1-6 Product Information

Similarities and Differences

Table 1-3 discusses similarities and differences between the portable HP DeskJet 300 Series printer family and the desktop HP DeskJet 500 Series printer family.

Table 1-3. Similarities to and Differences from Non-Portable HP DeskJet Family Printers

Similarities Differences

Black Print Cartridge Compatibility

The DeskJet 300 printers can use the same black print cartridge, the 51633A, as other DeskJet family printers.

Colour Print Cartridges

For printing in color , the DeskJet 340, 320 and 310 can use the specially designed color print cartridge 51625A. The DeskJet 500C, 550C and 560C printers use the same color print cartridge.

Centronics Parallel Interface

The DeskJet 300 Series printers have the same Centronics parallel interface capabilities as other DeskJet family printers.

Repair Strategy

The DeskJet 300 Series printers are supported on a centralized repair program. Support personnel determine if the printer has a hardware problem and ship the printer to a centralized repair location for repair.

HP PCL Level 3 Programming Language Support

The DeskJet 300 Series printers are compatible with all level 3 commands in the HP PCL programming language. However, they do not support all the extensions of other HP DeskJet family printers.

Large Selection of Fonts

The DeskJet 300 Series printers support a wide selection of printer fonts comparable to the fonts available for other DeskJet printers.

Portability

The DeskJet 300 Series printers are the only printers in the DeskJet printer family designed speciﬁcally for portability. This design includes an optional sheet feeder that folds ﬂat for transportation.

Color Printing

The DeskJet 340, 320 and 310 printers, like the DeskJet 500C, can produce full-page 300 dpi color graphics but cannot print color ASCII text. The DeskJet 310, 320 and 340 printers, like the DeskJet 500C, can use the color print cartridge to produce “composite black” on pages with color. The DeskJet 550C, 560C, 1200C, and 1200/PS are the only printers in the DeskJet printer family that can combine black from a black print cartridge on a page with color from a color print cartridge without changing cartridges.

High Capacity Print Cartridge Not Recommended for the DeskJet 300 Series Printers

The high capacity print cartridge 51626A does not transport well, particularly at higher altitudes. It is not recommended for DeskJet 300 Series printers.

No RS-232-C Serial Interface

The DeskJet 300 Series printers do not have an RS-232-C serial interface.

Different Expansion Slots

The DeskJet 300 Series printers are not compatible with the optional plug-in cartridges designed for other HP DeskJet family printers. They have a single card slot for a PCMCIA Type 1.0 card.

Multi-voltage Power Adapter

The DeskJet 300 Series printers are not compatible with the power modules for desktop DeskJet family printers. The DeskJet 300 Series uses a multi-voltage power adapter, universal rapid recharger, and battery pack incompatible with all other DeskJet family printers.

No Downloaded Fonts

The DeskJet 300 Series printers do not support downloaded fonts. The DeskJet 500 Series printers can use downloaded fonts.

Media Support

The DeskJet 300 Series printers do not support printing on envelopes. The DeskJet 500 Series printers can print on envelopes.

Product Information 1-7

Table 1-4 compares the members of the HP DeskJet 300 Series printer family.

Table 1-4. Similarities and Differences Between the HP DeskJet 300 Series Printers

Similarities Differences

General Performance

The DeskJet 300 Series family are compact highperformance printers that can be moved easily when needed. They can produce output of quality comparable to that of desktop DeskJets and can print about as fast.

Portability

The DeskJet 300 Series are the only printers in the DeskJet family designed for portability on demand. They are light and convenient to carry, and can be folded ﬂat for transportation with the same optional sheet feeder. In addition, these printers are not chained to AC receptacles and extension cords — they can be run from an optional camcorder-type battery pack.

51633A/51633M Black Print Cartridge Compatibility

DeskJet 300 Series printers use the same black print cartridge: the 51633A or 51633M. The high capacity black print cartridge 51626A is not recommended for use with these printers.

Centronics Parallel Interface

DeskJet 300 Series printers have the same Centronics parallel interface capabilities as other DeskJet family printers.

No RS-232-C Serial Interface

These printers do not have an RS-232-C serial interface.

Powering the Printer

All DeskJet 300 Series printers work with

the multi-voltage power adapter . They can also run from battery power or from an optional universal rapid recharger.

Same Card Slot

All DeskJet 300 Series printers except the DeskJet 340 have a single card slot for a PCMCIA Type 1.0 card.

Envelopes Not Supported

None of these printers support printing on envelopes.

Repair Strategy

All of the DeskJet 300 Series printers are supported on a centralized repair program. Support personnel determine whether the printer has a hardware problem and ship the printer to a centralized location for repair.

HP PCL Level 3 Programming Language Support

All these printers are compatible with all level 3 commands in the HP PCL programming language. However, they do not support all the extensions of other DeskJet family printers.

Warranty

All of the DeskJet 300 Series printers have the same one year warranty.

Color Printing

The DeskJet 340, 320 and 310 printers can produce, with the optional Color Kit, full-page color graphics. The DeskJet Portable cannot. None of these printers can print color ASCII text. (The HP DeskJet 320 and 340 come with the HP ColorSmart printer driver which produce vibrant colors at the touch of a button.)

Color Print Cartridges

For printing in color, the DeskJet 340, 320 and 310 printers can use the color print cartridge 51625A. The DeskJet Portable uses the 51633A black print cartridge.

Different AC Power Devices Included

The DeskJet 340, 320 and 310 printers are shipped with a small, light, automatic-switching worldwide power adapter and a country-speciﬁc power cord. The DeskJet Portable may be shipped with a country-speciﬁc power module with a permanently attached power cord. This power module is not recommended for use with other DeskJet Series printers.

Media Support

The DeskJet 340, 320 and 310 printers permit users to load transparencies from the sheet feeder. Users can also hand feed the transparencies. The DeskJet Portable requires that users hand feed transparencies one at a time.

Output Resolution

The DeskJet 340 and 320 have 600 by 300 addressable rasterpoints per inch black output resolution. It also makes use of HP’ s REt  (Resolution Enhancement technology). REt provides curve smoothing to enhance print quality. The DeskJet 310 and the DeskJet Portable only support 300 by 300 dpi.

Mac Adapter Cable

The Deskjet 340 printer permits users to connect it a Macintosh computer using a special Mac adapter cable.

1. All these printers can print demonstrations using a PCMCIA card that ﬁts into the printer’s card slot. The DeskJet 310, and 320 should be able to print from the U.S. Demo card designed for the card slot of the DeskJet Portable, but not from the Europe Demo card. DeskJet Portable localized font cards also work with the DeskJet 310 and 320 .

1-8 Product Information

Printer Options

The HP DeskJet 340, 320 and 310 printers have the same worldwide power adapter for all countries (part number 0950-2435); the power cord and documentation vary with the region’s needs. Some HP DeskJet Portable printers may have country-speciﬁc power modules with a permanently attached power cord; others will have the same worldwide power adapter as the HP DeskJet 340, 320 and 310. When replacing an HP DeskJet Portable country-speciﬁc power module, you must order a new worldwide power adapter as well as a country-speciﬁc power cord listed in the table below.

Note

• For HP DeskJet 300 Series printer supplies and accessories, see table 1-8.

• The HP DeskJet 320 and 310 can be purchased together with a sheet feeder . In this case, they have a different part number from that shown in the table below, as given in the table footnotes 1 and 2.

Table 1-5. HP DeskJet 300 Series Printer Options

Region

Country

Argentina

and Uruguay

HP DeskJet

340 Printer

Option

Number

HP DeskJet

320 Printer

Option

Number

HP DeskJet

310 Printer

Option

Number

HP DeskJet

Portable

Printer Option

Number

Power Cord

Included

Language of

User Documentation

C2655A #AC8 C2634A #AC8 C2621A #AC8 C2614A #AC8 8120-6312 Spanish

Australia C2655A #ABG C2634A #ABG C2621A #ABG C2614A #ABG 8120-6312 English (International)

Brazil

- C2634A #AC4 C2621A #AC4 C2614A #AC4 8120-6313 Portuguese

Canada (English) C2655A #ABA C2634A #ABA C2621A #ABA C2614A #ABA 8120-6313 English Canada (French) C2655A #ABC C2634A #ABC C2621A #ABC C2614A #ABC 8120-6313 French

Denmark (Danish) C2655A #ABY C2634A #ABY C2621A #ABY C2614A #ABY 8120-6314 Danish

Denmark (English) - C2634A #ACE C2621A #ACE - 8120-6314 English (International)

East Central

Europe

C2655A #AKG C2634A #AKG C2621A #AKG - 8120-6314 English (International)

Europe (Dutch) C2655A #ACU - - - 8120-6314 Dutch Europe (English) C2655A #ABB C2634A #ABB C2621A #ABB C2614A #ABB 8120-6314 English (International) Europe (French) - C2634A #ACS C2621A #ACS C2614A #ACS 8120-6314 French

Finland C2655A #ABX C2634A #ABX C2621A #ABX C2614A #ABX 8120-6314 Finnish France C2665A #ACS - - - 8120-6314 French

1. If the sheet feeder and printer were purchased C2637A for the HP DeskJet 320 , instead of C2634A C2622A for the HP DeskJet 310 , instead of C2621A C2624A for the HP DeskJet Portable , instead of C2614A

2. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power

adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.

together

all option numbers will begin with:

Product Information 1-9

Table 1-5. HP DeskJet 300 Series Printer Options (Continued)

Region

Country

HP DeskJet

340 Printer

Option

Number

HP DeskJet

320 Printer

Option

Number

HP DeskJet

310 Printer

Option

Number

HP DeskJet

Portable

Printer Option

Number

Power Cord

Included

Language of

User Documentation

Germany C2655A #ACT C2634A #ACT C2621A #ACT C2614A #ACT 8120-6314 German

Greece - C2634A #AR2 C2621A #AR2 - 8120-6314 English (International)

Intercon C2655A #ABK C2634A #ABK C2621A #ABK C2614A #ABK 8120-6315 English (International)

Italy C2655A #ABZ C2634A #ABZ C2621A #ABZ C2614A #ABZ 8120-6314 Italian

Latin America C2655A #ABM C2634A #ABM C2621A #ABM C2614A #ABM 8120-6313 Spanish

Netherlands and Belgium

Norway

C2655A #ACU C2634A #ACU C2621A #ACU C2614A #ACU 8120-6314 Dutch

C2655A #ABN C2634A #ABN C2621A #ABN C2614A #ABN 8120-6314 Norwegian

Portugal C2655A #AB9 C2634A #AB9 C2621A #AB9 C2614A #AB9 8120-6314 Portuguese

Russia - C2634A #AR3 C2621A #AR3 - 8120-6314 English (International)

South Africa - C2634A #ACQ C2621A #ACQ C2614A #ACQ 8120-6317 English (International)

Spain C2655A #ABE C2634A #ABE C2621A #ABE C2614A #ABE 8120-6314 Spanish

Sweden C2655A #ABS C2634A #ABS C2621A #ABS C2614A #ABS 8120-6314 Swedish

Switzerland

(French)

Switzerland

(German)

Switzerland

(Italian)

- C2634A #ABQ C2621A #ABQ - 8120-6314 French

- C2634A #ABP C2621A #ABP - 8120-6314 German

- C2634A #ACN C2621A #ACN - 8120-6314 Italian

Taiwan C2655A #AB0 - - - 8120-6313 Chinese

Turkey - C2634A #AR4 C2621A #AR4 - 8120-6314 English (International) United

Kingdom

C2655A #ABU C2634A #ABU C2621A #ABU C2614A #ABU 8120-6315 English (International)

U.S. C2655A #ABA C2634A #ABA C2621A #ABA C2614A #ABA 8120-6313 English

Zechoslovaki C2655A #AKB - - - 8120-6314 Czech

2. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power

adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.

together

all option numbers will begin with:

1-10 Product Information

Power Cord, Rapid Recharger, and Battery Pack Part Numbers

Table 1-6. Power Cords and Optional Rapid Rechargers

Plug Type

DJP606

Country

or Region

U.S.

Canada

Mexico

Japan 8120-6316 100 Vac C3060A

Power Cord

Part Number

Region’s

AC Voltage

8120-6313 120 Vac C3004A

Optional

Rapid Recharger

Part Number

DJP606

Australia 8120-6312 240 Vac C3064A

DJP60

Europe

(Including Switzerland

DJP

and Denmark)

8120-6314 230 Vac C3063A

UK 8120-6315 240 Vac C3062A

DJP610

1. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.

Product Information 1-11

Plug Type

Table 1-6. Power Cords and Optional Rapid Rechargers (Continued)

Country

or Region

Power Cord

Part Number

South Africa 8120-6317 220 Vac C3065A

DJP611

Region’s

AC Voltage

Optional

Rapid Recharger

Part Number

Argentina

Uruguay

DJP60

8120-6312 220 Vac C3064A

Table 1-7. Optional Battery Packs

Country

or Region

Hewlett-Packard

Part Number

Panasonic

Part Number

U.S. HP C3003A PV-BP15

Japan HP 3058A VW-VBS1

Europe HP C3059A VW-VBS1E

1-12 Product Information

Supplies and Accessories

Table 1-8. HP DeskJet 300 Series Printer Supplies and Accessories

Part Number Supply/Accessory Description

51633A Black print cartridge

51633M Mobil Traid black pen

51625A Color print cartridge

Color Kit, including the color print cartridge2 (cyan, magenta, and yellow inks) and cartridge

storage container C3280A C3281A C3282A

U.S.A., Canada

Europe

Latin America, Asia-Paciﬁc, Japan

C3005A

See table 1-6 Rapid rechargers See table 1-7 Battery packs

C3061A Centronics interface cable C3278A Mac Adapter for HP DeskJet 340 (Europe only) C3279A Mac Adapter for HP DeskJet 340 (US & Asia-Paciﬁc only) C3277A Infrared Adapter (for use with the HP DeskJet 340 printer) C3050A Carrying Case (holds printer, sheet feeder, and notebook computer)

C3834A C3828A C3835A C3832A C3836A C3833A C3837A C3831A

51634Y 51634Z

92296A 92296B 92296C 92296D 92296E

92296F 92296G 92296H 92296J 92296K

Desktop Sheet Feeder – Note that the sheet feeder can be purchased either

320 and 310 printers

(see table 1-1 for bundled printer and sheet feeder part numbers)

includes printer software and cable

Media

Premium Transparency (U.S. Letter, 50 sheets) Premium Transparency (U.S. Letter, 20 sheets) Premium Transparency Film (A4, 50 sheets) Premium Transparency Film (A4, 20 sheets) Premium Glossy Paper (U.S. Letter, 50 sheets) Premium Glossy Paper (U.S. Letter, 10 sheets) Premium Glossy Paper (A4, 50 sheets) Premium Glossy Paper (A4, 10 sheets) Premium InkJet Paper (U.S. Letter, 200 sheets) Premium InkJet Paper (A4 Letter, 200 sheets) HP Labels:

Addressing (1 x 25/8 in.) Addressing (11/3 x 4 in.) Addressing (1 x 4 in.) Addressing (2 x 4 in.) Shipping (31/3 x 4 in.) Return Address (1/2 x 13/4 in.) File Folder (2/3 x 37/16 in.) 31/2-in. disk (23/4 x 23/4 in.) 51/4-in. disk (11/2 x 4 in.) Full sheet (11 x 81/2 in.)

separately

includes printer software and cable

together with the HP DeskJet

Product Information 1-13

1. The high capacity print cartridge, part number 51626A, is not recommended for use with HP DeskJet 300 Series printers. The 51608A black print cartridge is now obsolete.

2. Can be used only with the HP DeskJet 310, 320 and 340 printers.

3. This HP interface cable has a low-proﬁle design that complements the product design and avoids extending the interface cable directly out of the printer, with or without the optional sheet feeder. A standard Centronics parallel interface cable, however, will work on an HP DeskJet 300 Series printer.

User Documentation

Table 1-9. Available HP DeskJet 300 Series Printers’ User Documentation Kits

Language

Danish C2655-90022 C2634-60102 C2621-60102 C2614-60005

Dutch C2655-90025 C2634-60103 C2621-60103 C2614-60006

English (USA, Canada, Latin America)

User Documentation Kit

Part Number

HP DeskJet 340 HP DeskJet 320 HP DeskJet 310 HP DeskJet Portable

C2655-90001 C2634-60100 C2621-60100 C2614-60003

English-International

(Europe and other areas)

C2655-90008 C2634-60101 C2621-60101 C2614-60004

Finnish C2655-90021 C2634-60104 C2621-60104 C2614-60007 French C2655-90004 C2634-60105 C2621-60105 C2614-60008

German C2655-90024 C2634-60106 C2621-60106 C2614-60009

Italian C2655-90023 C2634-60107 C2621-60107 C2614-60010

Norwegian C2655-90017 C2634-60108 C2621-60108 C2614-60011

Portuguese C2655-90014 C2634-60109 C2621-60109 C2614-60012

Spanish C2655-90007 C2634-60110 C2621-60110 C2614-60013

Swedish C2655-90020 C2634-60111 C2621-60111 C2614-60014

Czech C2655-90026 - - -

Chinese (Taiwan) C2655-90011 - - -

Japan C2655-90006 - - -

1-14 Product Information

Table 1-10. Other User Documentation

Document HP Part Number

HP DeskJet 320/310 Printer Technical Reference Guide

C2634-90145

HP DeskJet 310 Printer Technical Reference Guide

HP DeskJet Portable Printer Technical Reference Guide

1. Available in English only.

C2621-90172

C2614-90060

Product Information 1-15

Internal Fonts

Note Windows 3.1 does not support these internal fonts. The HP DeskJet 300 Series printer driver uses

TrueType fonts when printing from Windows 3.1 (see “Selecting a Printer Driver” in chapter 4).

Table 1-11. Internal Portrait Fonts

Can be

selected

Portrait Fonts

with printer

buttons

Comments

Courier Upright (6 and 12 point)

5 cpi 10 cpi

16.67 cpi 20 cpi

Courier Italic

5 cpi 10 cpi 20 cpi

(6 and 12 point)

Letter Gothic (6 and 12 point)

6 cpi 12 cpi 24 cpi

Letter Gothic Italic

6 cpi 12 cpi 24 cpi

CG Times ( 5, 6, 7, 8, 10, 12, and 14 point)

Proportional spacing

CG Times Italic (5, 6, 7, 8, 10, 12, and 14 point)

Proportional spacing

(6 and 12 point)

Fonts that be selected by escape sequences or software

✔ ✔

applications, depending on the application. The HP DeskJet 300 Series printers can print all

available portrait fonts in the following modes and enhancements:

Modes

Enhancements

cannot

be selected with printer buttons can

– Draft – Letter-Quality

– Normal – Bold – Underline – Double Underline – Superscript – Subscript

Univers (5, 6, 7, 8, 10, 12, and 14 point)

Proportional spacing

Univers Italic

Proportional spacing

1-16 Product Information

(5, 6, 10, and 12 point)

Landscape Font

Table 1-12. Internal Landscape Fonts

Can be

selected

with printer

buttons

Comments

Courier Upright (6, 12, and 24 point)

10 cpi

16.67 cpi 20 cpi

Letter Gothic (6, 12, and 24 point)

12 cpi 24 cpi

Letter Gothic (4.75, 9.5, and 19 point)

16.67 cpi

Fonts that

✔ ✔

selected by escape sequences or software applications, depending on the application.

cannot

be selected with printer buttons can be

The HP DeskJet 300 Series printers can print all available landscape fonts in the following modes and enhancements:

Modes

– Draft – Letter-Quality

Enhancements

– Normal – Bold

Product Information 1-17

Speciﬁcations

Print modes Draft and Letter-Quality (LQ) Print speed

Draft (using AC power) Draft (using a battery pack) Letter-Quality

Table 1-13. Performance Speciﬁcations

Category Speciﬁcation

3 pages per minute (ppm) 2 ppm 2 ppm

Mechanism speed (burst at 10 cpi)

Draft (using AC power) Draft (using battery power) Letter-Quality

Programming command set HP PCL Level 3, with extensions (see appendix A)

330 characters per second (cps) 167 cps 167 cps

Print resolution (horizontal ✕ vertical)

Draft Letter-Quality

DeskJet 340 and 320

DeskJet 310 and Portable Dot placement 600 ✕ 300 addressable rasterpoints per inch Internal fonts (built-in) See tables 1-11 and 1-12. Character sets PC-8 (U.S.), HP Roman8, PC-8 Denmark/Norway, United

Paper feed Manual single sheet feeding

150 ✕ 300 dots per inch 600 ✕ 300 addressable rasterpoints per inch (black),

300 ✕ 300 dots per inch (color) 300 ✕ 300 dots per inch

Kingdom, Germany, France, Italy, Norway, Sweden Names, Spain, Ansi ASCII, Portugal, PC-850, ECMA-94 Latin1, HP Legal

Portable Sheet Feeder can hold up to 30 sheets of 16 lb. (60 g/m2) paper Optional sheet feeder can hold up to 60 sheets of 16 lb.

(60 g/m2) paper Printable area See ﬁgures 1-9 and 1-10, and table 1-24. Printer lights and buttons See tables 3-1 and 3-2.

1-18 Product Information

1. The older model C2614A of the HP DeskJet Portable printer has a draft speed of 240 cps.

Table 1-14. Reliability Speciﬁcations

Category Speciﬁcation

Printer usage 500 pages per month maximum Mean time between failures (MTBF) 20,000 hours

(2000 hours power-on and 12,000 printed pages per year)

Mechanism life 25,000 pages

Table 1-15. Graphics Resolution

Number of

Horizontal Resolution Vertical Resolution

Dots Per Pixel

75 pixels per inch (ppi) 75 ppi 16

100 ppi 100 ppi 9 150 ppi 150 ppi 4 300 ppi 300 ppi 1

Table 1-16. Interface Speciﬁcations

Category Speciﬁcation

Interface Centronics parallel Receive buffer size

DeskJet 340, 320 DeskJet 310 DeskJet Portable

16K or 48K (using DJPMenu) 48K 48K

Table 1-17. Battery Pack Speciﬁcations

Category Speciﬁcation

Battery type 6 volt, 1.2 Ah nickel cadmium Typical number of black pages

100 pages

printed per charge Typical number of color pages

23 pages (with 25% page area coverage1)

printed per charge

1. “page area coverage” refers to the surface area of a page covered by an image. It does not take into account ink density.

Product Information 1-19

1-20 Product Information

K M

power adapter

Figure 1-8. Physical Specifications

Q S

battery pack

rapid recharger

Table 1-18. Physical Speciﬁcations

Item

Printer only

Width Height Depth

Printer with Desktop Sheet Feeder

Storage position

Width Height Depth

Normal printing position

Width Height Depth

Vertical print position

Width Height Depth

Manual feed position

Width Height Depth

Figure 1-7 Reference

A B C

D E F

D G H

F D

J F

Approximate

Dimensions

12.2 in. (310 mm)

5.75 in. (146 mm)

2.6 in. (65 mm)

13.0 in. (330 mm)

3.2 in. (80 mm)

9.4 in. (240 mm)

13.0 in. (330 mm)

10.4 in. (265 mm)

13.2 in. (335 mm)

13.0 in. (330 mm)

6.4 in. (162 mm)

9.4 in. (240 mm)

13.0 in. (330 mm)

6.0 in. (152 mm)

9.4 in. (240 mm)

Approximate

Weight

4.3 lb (1.96 kg)

7.5 lb (3.43 kg)

Printer with Portable Sheet Feeder

Width Height Depth

Power adapter

Length Height Width Cord lengths (input and output)

Optional rapid rechargers

Width Height Depth Cord lengths (input and output)

Optional battery packs

Width Height Depth

1. The HP DeskJet Portable printer may come with a country-speciﬁc power module different from the HP DeskJet 320 and 310 worldwide power adapter. The HP DeskJet Portable power module’s physical speciﬁcations are: K=4.1 in. (105mm), L=2.2 in. (57mm), M=2.8 in. (70mm), Weight=2.4 lb. (1.1 Kg).

A L K

N O

P Q R

12.2 in. (310 mm)

3.8 in. (96 mm)

5.8 in. (147 mm)

4.8 in. (122 mm)

1.2 in. (30 mm)

2.9 in. (74 mm)

6 feet (1.8 meters)

6.1 in. (156 mm)

2.8 in. (70 mm)

1.6 in. (40 mm)

6 feet (1.8 meters)

3.5 in. (89 mm)

0.7 in. (18 mm)

1.8 in. (46 mm)

4.8 lb (2.39 kg)

1 1 1

0.7 lb (312 g)

12.3 oz. (350 g)

5.5 oz. (156 g)

Product Information 1-21

HP DeskJet 320

InkJet Printer

HP DeskJet 320

InkJet Printer

A B

HP DeskJet 320

InkJet Printer

HP DeskJet 320

InkJet Printer

HP DeskJet 320

InkJet Printer

G H

1-22 Product Information

Figure 1-9. Packaging Dimensions Specifications

Table 1-19. Packaging Dimensions Speciﬁcations

Packaging Dimensions

Speciﬁcations

Figure 1-8 Reference Dimensions of Package

Printer

Length Width Height

A B

15.4 in. (394 mm)

9.2 in. (233 mm)

10.6 in. (270 mm)

Optional Desktop Sheet Feeder

Length Width Height

Printer

plus

Desktop Sheet Feeder Length Width Height

Printer

plus

Portable Sheet Feeder Length Width Height

1. The older model C2614A HP DeskJet Portable packaging dimensions were different from the other DeskJet 300 Series printers. The older DeskJet Portable dimensions were: A=15.7 in. (400mm), B=12.8 in. (325mm), C=7.0 in. (178mm),

2. Older optional sheet feeder packaging had these different dimensions: D=16.7 in. (425 mm), E=6.5 in. (165 mm), F=12.8 in. (325 mm).

E F

G H

K L

16.5 in. (420 mm)

12.2 in. (310 mm)

6.6 in. (168 mm)

16.3 in. (416 mm)

11.3 in. (288 mm)

12.1 in. (270 mm)

20.2 in. (512 mm)

10.4 in. (264 mm)

15.1 in. (384 mm)

2 2

Table 1-20. Electrical Speciﬁcations

Category Speciﬁcation

Input voltage 100 to 240 Vac (±10%) Frequency at various voltages

100 Vac 120 Vac 220 Vac 230 Vac 240 Vac

50/60 Hz (±3 Hz) 60 Hz (±3 Hz) 50 Hz (±3 Hz) 50 Hz (±3 Hz) 50 Hz (±3 Hz)

Power consumption

Idle Printing (maximum) Charging (maximum)

5 watts

13.5 watts 8 watts

Transient spike immunity

Amplitude Pulse width Rise time

1 kV 50 µseconds

1.2 µseconds

Product Information 1-23

Category Speciﬁcation

Temperature

Operating Non-operating Recommended operating

Relative humidity

Operating with paper Operating with transparencies Non-operating

Altitude

Printer

Operating Non-operating

Print cartridge

Operating Non-operating

Mechanical vibration

Frequency range Operating

Random

Non-operating

Random

Swept sine

Table 1-21. Environmental Speciﬁcations

5° to 40° C (41° to 104°F)

-40° to 60° C (-40° to 140° F) 15° to 35° C (59° to 95° F)

15% to 80% RH at 30°C 30% to 80% RH at 30°C 95% RH at 65°C

0 to 4600 meters (15,000 feet) 0 to 15,300 meters (50,000 feet)

0 to 4600 meters (15,000 feet) 0 to 7300 meters (24,000 feet)

5 to 500 Hz Approximately 0.21 G rms Approximately 2.09 G rms

0.5 G (0 to peak)

Noise levels per ISO 9296

Sound pressure (at 1 meter bystander position) Sound power

Electrostatic discharge

No soft failures

2.5% or fewer soft failures No hard failures

45 dB(A)

5.8 B(A)

0 to 5000 V <15,000 V <25,000 V

1-24 Product Information

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