Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: CF388-90920
Edition 1, 10/2015
Trademark Credits
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are trademarks of Adobe Systems
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Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
Power consumption, electrical specifications, and acoustic emissions .......................................... 12
Operating-environment range .......................................................................................................... 12
Printer hardware setup and software installation ............................................................................................. 14
2 Paper trays ................................................................................................................................................. 15
Load paper into Tray 1 (multipurpose tray) ........................................................................................................ 16
Load paper into Tray 1 (multipurpose tray) ..................................................................................... 16
Tray 1 paper orientation ................................................................................................................... 18
Load paper into Tray 2 ......................................................................................................................................... 19
3 Supplies, accessories, and parts ................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................... 26
Before you begin ............................................................................................................................... 44
Set up the printer for job storage ..................................................................................................... 44
Step one: Install the USB storage device ....................................................................... 44
Step two: Update the print driver ................................................................................... 45
Create a stored job (Windows) .......................................................................................................... 45
Print a stored job ............................................................................................................................... 47
Delete a stored job ............................................................................................................................ 48
Mobile printing ..................................................................................................................................................... 49
5 Manage the product ..................................................................................................................................... 57
Use HP Web Services applications ...................................................................................................................... 58
Change the product connection type (Windows) ................................................................................................ 59
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 60
Advanced configuration with HP Utility for OS X ................................................................................................ 63
Open HP Utility .................................................................................................................................. 63
HP Utility features ............................................................................................................................. 63
Configure IP network settings ............................................................................................................................. 66
View or change network settings ..................................................................................................... 66
Rename the printer on a network ..................................................................................................... 67
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 68
Product security features .................................................................................................................................... 70
Print with EconoMode ....................................................................................................................... 72
Set the Sleep/Auto Off After setting ................................................................................................. 72
Set the Shut Down After delay and configure the printer to use 1 watt or less of power .............. 73
Set the Delay Shut Down setting ...................................................................................................... 74
HP Web Jetadmin ................................................................................................................................................. 76
Update the firmware ........................................................................................................................................... 77
Method one: Update the firmware using the control panel ............................................................. 77
Method two: Update the firmware using the Firmware Update Utility ............................................ 78
Customer support ................................................................................................................................................ 80
Control panel help system (touchscreen models only) ...................................................................................... 81
Restore the factory-set defaults ........................................................................................................................ 82
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ........................ 83
Change the “Very Low” settings ....................................................................................................... 83
ENWWv
Order supplies ................................................................................................................................... 84
Product does not pick up paper or misfeeds ...................................................................................................... 85
The printer does not pick up paper ................................................................................................... 85
The printer picks up multiple sheets of paper .................................................................................. 87
Clear paper jams .................................................................................................................................................. 91
The printer does not print after the wireless configuration completes ........................................ 116
The printer does not print, and the computer has a third-party firewall installed ....................... 116
The wireless connection does not work after moving the wireless router or printer ................... 116
Cannot connect more computers to the wireless printer .............................................................. 116
The wireless printer loses communication when connected to a VPN .......................................... 117
The network does not appear in the wireless networks list .......................................................... 117
The wireless network is not functioning ........................................................................................ 117
Perform a wireless network diagnostic test .................................................................................. 117
Reduce interference on a wireless network ................................................................................... 118
Index ........................................................................................................................................................... 119
ENWWvii
viiiENWW
1Product overview
●
Product views
●
Product specifications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM452.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW1
Product views
●
Printer front view
●
Printer back view
●
2-line control-panel view (M452nw and M452dn models)
●
Touchscreen control-panel view (M452dw model)
Printer front view
11
2
3
10
9
8
7
5
6
12-line control panel (nw and dn models)
2Near field communication (NFC) internal antenna (dw model only)
3Walk-up USB port (for printing without a computer) (dw model only)
41
4Touchscreen control panel (dw model) (tilts up for easier viewing)
5Regulatory label (inside the front door)
6Tray 2
7Tray 1
8Power on/off button
9Front door (provides toner cartridge access)
10Output bin extension
11Output bin
2Chapter 1 Product overviewENWW
Printer back view
1
2
3
7
1Rear door (nw model only) (provides access for clearing jams)
2Front door release button
3Duplexer (dn and dw models only)
4USB port for job storage
4
5
6
5USB port for direct connection to a computer
6Ethernet port
7Power connection
ENWWProduct views3
2-line control-panel view (M452nw and M452dn models)
1
1
9
2
6
8
2
3
7
4
6
5
5
12-line control panel displayThis screen displays menus and printer information.
2OK buttonPress the OK button for the following actions:
●
Open the control-panel menus.
●
Open a submenu displayed on the control-panel display.
2
6
3
7
4
●
Select a menu item.
●
Clear some errors.
●
Begin a print job in response to a control-panel prompt (for example, when the
message Press [OK] to continue appears on the control-panel display).
3
Right arrow
4Cancel
5Wireless button (wireless models
only)
6
Back arrow
7
Left arrow
8Ready LEDThe Ready light is on when the printer is ready to print. It blinks when the printer is
9Attention LEDThe Attention light blinks when the printer requires user attention.
button
buttonPress this button to cancel a print job or to exit the control panel menus.
button
button
Use this button to navigate through the menus or to increase a value that appears on
the display.
Use this button to navigate the open the Wireless menu and wireless status
information.
Use this button for the following actions:
●
Exit the control-panel menus.
●
Scroll back to a previous menu in a submenu list.
●
Scroll back to a previous menu item in a submenu list (without saving changes to
the menu item).
Use this button to navigate through the menus or to decrease a value that appears on
the display.
receiving print data, or when the printer is in sleep mode.
4Chapter 1 Product overviewENWW
Touchscreen control-panel view (M452dw model)
5
4
1
3
1TouchscreenThe display provides access to menus, help animations, and printer information.
2Home page screen indicatorThe display indicates which Home screen the control panel is currently displaying.
3
4
5
Help
Home
Back
button
button
button
Touch this button to open the control-panel help system.
Touch this button to navigate to the Home screen.
Touch this button to return to the previous screen.
2
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the printer
completes it.
ENWWProduct views5
Home screen layout
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
12
8
1Reset buttonTouch this button to reset any temporary job settings to the default printer settings.
7
6
5
47
7
3
2Connection Information
button
3
Setup
4
Apps
5
Supplies
6USB
7Printer statusThis screen area provides information about the overall printer status.
8Jobs
button
button
button
buttonTouch this button to open the USB Flash Drive menu.
buttonTouch this button to open the stored jobs feature.
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon
depending on the type of network to which the printer is connected.
Touch this button to open the Setup menu.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to view information about supplies status.
or a wireless network icon ,
6Chapter 1 Product overviewENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
ActionDescriptionExample
Touch
Swipe
Scroll
Touch an item on the screen to select that
item or open that menu. Also, when
scrolling through menus, briefly touch the
screen to stop the scrolling.
Touch the screen and then move the finger
horizontally to move the screen sideways.
Touch the screen, and then, without lifting
the finger, move the finger vertically to
move the screen.
Touch the Setup
Setup menu.
Swipe the Home screen to access the
Setup
Scroll through the Setup menu.
button.
button to open the
ENWWProduct views7
Product specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
●
Technical specifications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specifications, and acoustic emissions
●
Operating-environment range
Technical specifications
www.hp.com/support/colorljM452.
Model name
Product number
Paper handling50-sheet multipurpose input tray
Tray 2 (250-sheet capacity)
Automatic duplex printingNot available
Connectivity10/100/1000 Ethernet LAN
Hi-Speed USB 2.0
Walk-up USB portNot availableNot available
Print server for wireless network
HP near field communication (NFC)
Control-panel display and input2-line control panelNot available
Touchscreen control panelNot availableNot available
PrintPrints 27 pages per minute (ppm)
M452nw
CF388A
(Tray 1)
connection with IPv4 and IPv6
connectivity
Not availableNot available
and Wi-Fi Direct for printing from
mobile devices
on A4 and 28 ppm on letter-size
paper
M452dn
CF389A
Not available
M452dw
CF394A
Walk-up USB printing (no
computer required)
Job storage and PIN-protected
printing
(Requires a 16 GB or greater USB
thumb drive.)
Not availableNot available
8Chapter 1 Product overviewENWW
Supported operating systems
The following information applies to the printer-specific Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the
Windows operating system along with optional software when using the full software installer. See the
software installation notes for more information.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this printer. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple
Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to
download the OS X installer software:
1.Go to
www.hp.com/support/colorljM452.
2.Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3.Click the operating system version, and then click the Download button.
Operating systemPrint driver installedNotes
Windows® XP SP3 or later, 32bit
Windows Vista®, 32-bitThe HP PCL.6 printer-specific print
Windows Server 2003 SP2 or
later, 32-bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver and scan
application only.
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The full software installation is not supported for this
operating system.
Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-effort support
for the discontinued XP operating system.
The full software installation is not supported for this
operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
Windows 7 SP1 or later, 32-bit
and 64-bit
Windows 8, 32-bit and 64-bitThe HP PCL-6 printer-specific print
Windows 8.1, 32-bit and 64-bitThe HP PCL-6 printer-specific print
Windows 10The HP PCL-6 printer-specific print
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the full software
installation.
driver is installed for this operating
system as part of the basic software
installation.
driver is installed for this operating
system.
driver is installed for this operating
system.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32-bit driver.
ENWWProduct specifications9
Operating systemPrint driver installedNotes
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bitThe software installer does not
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.8 Mountain Lion, OS X
10.9 Mavericks, and OS X 10.10
Yosemite
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
The OS X print driver and print utility
are available for download from
hp.com and may also be available
via Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM452, and use the
site
Windows Add Printer tool to install it.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM452, and use the
site
Windows Add Printer tool to install it.
For OS X, download the full installer from the support Web
site for this printer.
1.Go to
2.Select Support Options, and then under Download
www.hp.com/support/colorljM452.
Options select Drivers, Software & Firmware.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM452 for HP's
all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit);
and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
3.Click the operating system version, and then click the
Download button.
www.hp.com/go/upd and click the Specifications tab.
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
10Chapter 1 Product overviewENWW
●
HP All-in-One Remote app for iOS and Android devices
●
Google Cloud Print
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the M452nw model
3
3
1
1
2
2
Printer fully closedPrinter fully open
1. Height295.7 mm (11.64 in)295.7 mm (11.64 in)
2. Depth453 mm (17.83 in)1025 mm (40.35 in)
3. Width413.6 mm (16.28 in)413.6 mm (16.28 in)
Weight (with cartridges)17.5 kg (38.58 lb)
Figure 1-2 Dimensions for the M452dn and M452dw models
3
3
1
1
2
2
Printer fully closedPrinter fully open
1. Height295.7 mm (11.64 in)295.7 mm (11.64 in) (dn model)
339.6 mm (13.37 in) (dw model)
ENWWProduct specifications11
Printer fully closedPrinter fully open
2. Depth472.3 mm (18.59 in)1124.4 mm (44.27 in)
3. Width413.6 mm (16.28 in)413.6 mm (16.28 in)
Weight (with cartridges)18.9 kg (41.67 lb)
Figure 1-3 Dimensions for models with optional Tray 3
3
1
2
Printer fully closedPrinter fully open
1. Height427.7 mm (16.83 in)427.7 mm (16.83 in) (nw and dn models)
2. Depth453 mm (17.83 in) (nw model)
472.3 mm (18.59 in) (dn and dw models)
3. Width413.6 mm (16.28 in)413.6 mm (16.28 in)
3
1
2
471.6 mm (18.56 in) (dw model)
1025 mm (40.35 in) (nw model)
1124.4 mm (44.27 in) (dn and dw models)
Weight (with cartridges)22.7 kg (50.04 lb) (nw model)
24.1 kg (53.13 lb) (dn and dw models)
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/colorljM452 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table 1-1 Operating-environment specifications
EnvironmentRecommendedAllowed
Temperature17° to 27°C (62.6° to 80.6°F)15° to 30°C (59° to 86°F)
Relative humidity30% to 70% relative humidity (RH)30% to 80% RH
AltitudeNot applicable0 to 3048 m (0 to 10,000 ft)
ENWWProduct specifications13
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to
www.hp.com/support/colorljM452 for HP's all-inclusive help for the printer. Find the following support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
14Chapter 1 Product overviewENWW
2Paper trays
●
Load paper into Tray 1 (multipurpose tray)
●
Load paper into Tray 2
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM452.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/
ENWW15
Load paper into Tray 1 (multipurpose tray)
Introduction
Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.
●
Load paper into Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1.Open Tray 1.
2.Press the tab on the right paper guide to move the paper
width guides outward, and then slide out the tray extension.
16Chapter 2 Paper traysENWW
3.Place the paper stack in the tray, and then adjust the side
guides so that they lightly touch the stack, but do not bend it.
For information about how to orient the paper, see
paper orientation on page 18.
Tray 1
4.At the computer, begin the printing process from the software
application. Make sure that the driver is set to the correct
paper type and size for the paper being printed from Tray 1.
ENWWLoad paper into Tray 1 (multipurpose tray)17
Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper typeOutputHow to load paper
Letterhead or preprinted1-sided printingFace-up
Top edge leading into the printer
Letterhead or preprinted2-sided printingFace-down
Top edge away from the printer
123
123
Prepunched1-sided printing or 2-sided printingFace-up
Holes toward the left side of the printer
18Chapter 2 Paper traysENWW
Load paper into Tray 2
Introduction
The following information describes how to load paper in Tray 2.
●
Load paper into Tray 2
●
Tray 2 paper orientation
Load paper into Tray 2
1.Open the tray.
2.Adjust the paper-width guides by squeezing the adjustment
latches on the guides and then sliding the guides to the size
of the paper being used.
ENWWLoad paper into Tray 219
3.To load legal-size paper, extend the tray front by squeezing
the front latch and pulling the front of the tray.
NOTE: When loaded with legal-size paper, Tray 2 extends
from the front of the printer approximately 51 mm (2 in).
4.Load paper into the tray.
20Chapter 2 Paper traysENWW
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