HP Color Laserjet CP1215, Color LaserJetCP1515 service manual
HP Color LaserJet CP1210 and
CP1510 Series Printers
Service Manual
HP Color LaserJet CP1210 and
HP Color LaserJet CP1510 Series Printers
Service Manual
Copyright information
Safety information
Trademark credits
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number CC378-90983
Edition 1, 01/2008
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when
using the product to reduce risk of injury from
fire or electric shock.
Read and understand all instructions in the
user guide.
Observe all warnings and instructions
marked on the product.
Use only a grounded electrical outlet when
connecting the product to a power source. If
you do not know whether the outlet is
grounded, check with a qualified electrician.
Do not touch the contacts on the end of any
of the sockets on the product. Replace
damaged cords immediately.
Unplug the product from wall outlets before
cleaning.
Do not install or use the product near water
or when you are wet.
Install the product securely on a stable
surface.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
Windows Vista® is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
Linux is a U.S. registered trademark of Linus
Torvalds.
UNIX® is a registered trademark of The
Open Group.
PostScript® is a trademark of Adobe
Systems Incorporated.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Install the product in a protected location
where no one can step on or trip over the
power cord and where the power cord will not
be damaged.
If the product does not operate normally, see
the online user guide.
Refer all servicing questions to qualified
personnel.
Information regarding FCC Class B, Parts 15
and 68 requirements can be found in the user
guide.
Table of contents
1 Product basics
Quick access to product information .................................................................................................... 2
Product comparison ............................................................................................................................. 3
Product features .................................................................................................................................. 3
Walkaround (HP Color LaserJet CP1210 Series Printer) ..................................................................... 5
Front view ............................................................................................................................ 5
Back and side view .............................................................................................................. 5
USB connection ................................................................................................................... 6
Model and serial numbers ................................................................................................... 6
Walkaround (HP Color LaserJet CP1510 Series Printer) ..................................................................... 7
Front view ............................................................................................................................ 7
Back and side view .............................................................................................................. 8
Model and serial numbers ................................................................................................... 8
Supported operating systems ............................................................................................................... 9
Supported product software ............................................................................................................... 10
Software included with the product .................................................................................... 10
Recommended installation for Windows ........................................................... 10
Express installation ........................................................................................... 10
Macintosh software (HP Color LaserJet CP1510 only) ..................................... 10
Printer driver (HP Color LaserJet CP1210 Series Printer) ................................................. 10
Supported printer drivers (HP Color LaserJet CP1510 Series Printer) .............................. 11
Other software provided .................................................................................................... 11
Software for Windows ....................................................................................... 11
HP Color LaserJet CP1210 Series Toolbox ..................................... 11
HP ToolboxFX (HP Color LaserJet CP1510 Series Printer) ............. 11
Software for Macintosh (HP Color LaserJet CP1510 Series Printer only) ........ 12
PostScript Printer Description (PPD) files ........................................ 12
Configuring the product using a Macintosh ...................................... 12
Status Alerts software ....................................................................................... 12
Software for networks (HP Color LaserJet CP1510 Series Printer only) .......... 12
HP Web Jetadmin ............................................................................. 12
Embedded Web server (HP Color LaserJet CP1510 Series
Printer) ............................................................................................. 12
Linux ................................................................................................. 13
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System requirements ......................................................................................................................... 14
Connectivity (HP Color LaserJet CP1510 Series Printer only) ........................................................... 15
2 Control panel
Control-panel walkaround (HP Color LaserJet CP1210 Series Printer) ............................................. 18
Control-panel walkaround (HP Color LaserJet CP1510 Series Printer) ............................................. 19
Use the control-panel menus (HP Color LaserJet CP1510 Series Printer only) ................................ 21
3 Paper and print
Supported paper and print media ....................................................................................................... 28
Load paper and print media ............................................................................................................... 33
Windows requirements ...................................................................................................... 14
Macintosh requirements (HP Color LaserJet CP1510 Series Printer only) ....................... 14
Supported networks ........................................................................................................... 15
Use the menus ................................................................................................................... 21
Reports menu .................................................................................................................... 22
System setup menu ........................................................................................................... 23
Network config. menu ........................................................................................................ 25
Service menu ..................................................................................................................... 26
Paper for the HP Color LaserJet CP1210 Series Printer ................................................... 28
Supported paper and print media sizes ............................................................ 28
Supported paper types and tray capacity .......................................................... 29
Paper for the HP Color LaserJet CP1510 Series Printer ................................................... 30
Supported paper and print media sizes ............................................................ 30
Supported paper types and tray capacity .......................................................... 31
4 Manage and maintain
Print information pages ...................................................................................................................... 36
HP Color LaserJet CP1210 Series Toolbox ....................................................................................... 37
Supported browsers ........................................................................................................... 37
View the HP Color LaserJet CP1210 Series Toolbox ........................................................ 38
Status ................................................................................................................................. 39
Event log ........................................................................................................... 39
Alerts .................................................................................................................................. 40
Set up Status Alerts .......................................................................................... 40
Set up E-mail Alerts .......................................................................................... 40
Product information ............................................................................................................ 40
Help ................................................................................................................................... 40
Device Settings .................................................................................................................. 42
Device Information ............................................................................................ 42
Paper Handling ................................................................................................. 43
Printing .............................................................................................................. 43
PostScript .......................................................................................................... 43
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Photo ................................................................................................................. 43
Print Quality ....................................................................................................... 44
Print Density ...................................................................................................... 44
Paper Types ...................................................................................................... 44
Extended Print Modes ....................................................................................... 45
System Setup .................................................................................................... 46
Service .............................................................................................................. 46
Network Settings ................................................................................................................ 47
Shop for Supplies .............................................................................................................. 47
Other Links ........................................................................................................................ 47
HP ToolboxFX (HP Color LaserJet CP1510 Series Printer only) ....................................................... 48
View HP ToolboxFX ........................................................................................................... 48
Status ................................................................................................................................. 49
Event log ........................................................................................................... 49
Alerts .................................................................................................................................. 50
Set up Status Alerts .......................................................................................... 50
Set up E-mail Alerts .......................................................................................... 50
Product information ............................................................................................................ 50
Help ................................................................................................................................... 50
Device Settings .................................................................................................................. 52
Device Information ............................................................................................ 52
Paper Handling ................................................................................................. 53
Printing .............................................................................................................. 53
PostScript .......................................................................................................... 53
Photo ................................................................................................................. 53
Print Quality ....................................................................................................... 54
Print Density ...................................................................................................... 54
Paper Types ...................................................................................................... 54
Extended Print Modes ....................................................................................... 55
System Setup .................................................................................................... 56
Service .............................................................................................................. 56
Network Settings ................................................................................................................ 57
Shop for Supplies .............................................................................................................. 57
Other Links ........................................................................................................................ 57
HP Embedded Web Server (HP Color LaserJet CP1510 Series Printer only) ................................... 58
Access the Embedded Web Server by using a network connection ................................. 58
Embedded Web server sections ........................................................................................ 59
HP Web Jetadmin .............................................................................................................................. 61
Manage supplies ................................................................................................................................ 62
Parts life expectancy .......................................................................................................... 62
Check and order supplies .................................................................................................. 62
Print-cartridge storage ....................................................................................... 62
HP policy on non-HP print cartridges ................................................................ 62
HP fraud hotline and Web site .......................................................................... 62
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Replace supplies ............................................................................................................... 63
Clean the product .............................................................................................................. 69
Upgrade firmware .............................................................................................................. 70
5 Theory of operation
Basic operation ................................................................................................................................... 72
Major product systems ....................................................................................................... 72
Product components .......................................................................................................... 73
Sequence of operation ....................................................................................................... 74
Engine control system ........................................................................................................................ 75
DC controller ...................................................................................................................... 76
Low-voltage power supply ................................................................................................. 76
High-voltage power supply ................................................................................................ 77
Laser/scanner system ........................................................................................................................ 79
Laser failure detection ....................................................................................................... 79
Image-formation system ..................................................................................................................... 80
Image-formation process ................................................................................................... 80
Latent-image formation stage ............................................................................................ 81
Developing stage ............................................................................................................... 82
Transfer stage .................................................................................................................... 83
Fusing stage ...................................................................................................................... 84
ITB cleaning stage ............................................................................................................. 85
Drum cleaning stage .......................................................................................................... 86
Pickup-and-feed system ..................................................................................................................... 87
Jam detection .................................................................................................................... 88
Recycle supplies ............................................................................................... 63
Replace print cartridges .................................................................................... 63
Work with memory ............................................................................................ 66
Product memory (HP Color LaserJet CP1510 Series Printer
only) .................................................................................................. 66
Install memory DIMMs ...................................................................... 66
Clean the separation and pickup rollers ............................................................ 69
Clean the paper path ......................................................................................... 69
Step 1: primary charging ................................................................................... 81
Step 2: laser-beam exposure ............................................................................ 82
Step 3: development ......................................................................................... 82
Step 4: primary transfer ..................................................................................... 83
Step 5: secondary transfer ................................................................................ 83
Step 6: separation from the drum ...................................................................... 84
Step 7: fusing .................................................................................................... 84
Step 8: ITB cleaning .......................................................................................... 85
Step 9: drum cleaning ....................................................................................... 86
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6 Removal and replacement
Introduction ......................................................................................................................................... 90
Removal and replacement strategy ................................................................................................... 90
Electrostatic discharge ....................................................................................................................... 90
Required tools ................................................................................................................................... 90
Before performing service .................................................................................................................. 92
After performing service ..................................................................................................................... 92
Post-service test ................................................................................................................................. 93
Print-quality test ................................................................................................................. 93
Parts removal order ............................................................................................................................ 94
Remove the print cartridges ............................................................................................................... 95
Rollers ................................................................................................................................................ 96
Pickup roller ....................................................................................................................... 96
Separation roller ................................................................................................................ 98
Transfer roller ................................................................................................................................... 100
Feed assembly ................................................................................................................................. 102
External panels, covers, and doors .................................................................................................. 103
Right cover ....................................................................................................................... 103
Left cover ......................................................................................................................... 105
Front door and Tray 1 or jam-access door ...................................................................... 107
Control-panel module and photo-card reader PCA ......................................................... 111
Rear-side cover ............................................................................................................... 115
Rear-upper cover ............................................................................................................. 116
Rear door and rear-lower cover ....................................................................................... 117
Top cover ........................................................................................................................ 119
Internal assemblies .......................................................................................................................... 122
Main motor ....................................................................................................................... 122
Fuser motor ..................................................................................................................... 123
Intermediate transfer belt (ITB) ........................................................................................ 124
DC controller PCA ........................................................................................................... 131
Formatter PCA ................................................................................................................. 134
Power supply (high-voltage) ............................................................................................ 136
Power supply (low-voltage) .............................................................................................. 140
Power supply (fuser) ........................................................................................................ 146
Fuser ................................................................................................................................ 149
Reinstall the ITB .............................................................................................. 129
Special consideration ...................................................................................... 131
Remove the DC controller PCA ...................................................................... 131
Special consideration ...................................................................................... 134
Remove the formatter PCA ............................................................................. 134
7 Problem solve
Solve problems checklist .................................................................................................................. 154
ENWW vii
Menu map (HP Color LaserJet CP1510 Series Printer only) ........................................................... 155
Troubleshooting process .................................................................................................................. 156
Pre-troubleshooting checklist .......................................................................................... 156
Power-on checks ............................................................................................................. 158
Tools for troubleshooting .................................................................................................................. 159
Print-quality troubleshooting tools .................................................................................... 159
Calibrate the product ....................................................................................... 159
Problem-solve diagrams ................................................................................................................... 160
Repetitive image defects ................................................................................................. 160
Interface ports .................................................................................................................. 161
DC controller PCA ........................................................................................................... 162
Major components ........................................................................................................... 164
Solenoid, sensors, and motors ........................................................................................ 166
Rollers .............................................................................................................................. 167
PCAs ................................................................................................................................ 168
Timing diagram ................................................................................................................ 170
Circuit diagram ................................................................................................................. 171
Status-light patterns (HP Color LaserJet CP1210 Series Printer only) ............................................ 172
Status-alert messages (HP Color LaserJet CP1210 Series Printer only) ........................................ 176
Control-panel messages (HP Color LaserJet CP1510 Series Printer only) ..................................... 179
Pages and reports ............................................................................................................................ 183
Demo page ...................................................................................................................... 183
Configuration page .......................................................................................................... 183
Supplies status page ....................................................................................................... 183
Event log .......................................................................................................................... 184
Paper-handling problems ................................................................................................................. 186
Jams ................................................................................................................................ 186
Recover jams .................................................................................................. 186
Common causes of jams ................................................................................. 187
Clear jams ....................................................................................................... 188
Jam in Tray 1 ................................................................................. 188
Jam in Tray 2 .................................................................................. 189
Jam in fuser area ............................................................................ 190
Jam in output bin ............................................................................ 192
Image defects ................................................................................................................................... 193
General print quality issues ............................................................................................. 193
Solve issues with color documents .................................................................................. 196
Performance problems ..................................................................................................................... 199
Solve connectivity problems ............................................................................................................. 200
Solve direct-connection problems .................................................................................... 200
Solve network problems (HP Color LaserJet CP1510 Series Printer only) ..................... 200
Service mode functions .................................................................................................................... 202
Service menu ................................................................................................................... 202
Service menu settings (HP Color LaserJet CP1510 Series Printer only) ........ 202
viii ENWW
Secondary service menu (HP Color LaserJet CP1510 Series Printer only) .................... 202
Engine resets ................................................................................................................... 203
Solve memory card and PictBridge port (HP Color LaserJet CP1510ni only) problems .................. 205
8 Parts and diagrams
Order parts, accessories, and supplies ............................................................................................ 208
Order directly from HP ..................................................................................................... 208
Order through service or support providers ..................................................................... 208
Order directly through the software ................................................................................. 208
Supplies part numbers ..................................................................................................................... 209
Screws .............................................................................................................................................. 211
How to use the parts lists and diagrams .......................................................................................... 211
Covers, panels, and doors ............................................................................................................... 212
Internal assemblies .......................................................................................................................... 216
Alphabetical parts list ....................................................................................................................... 230
Numerical parts list ........................................................................................................................... 234
Restore the factory-set defaults on the HP Color LaserJet CP1210 Series
Printer .............................................................................................................. 202
Restore the factory-set defaults on the (HP Color LaserJet CP1510 Series
Printer .............................................................................................................. 202
Open the secondary service menu ................................................................. 202
Secondary service menu structure .................................................................. 203
Engine test page ............................................................................................. 203
Cold reset ........................................................................................................ 203
NVRAM initialization ........................................................................................ 204
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 240
Customer self repair warranty service .............................................................................................. 241
Print cartridge limited warranty statement ........................................................................................ 242
Customer support ............................................................................................................................. 243
Repack the product .......................................................................................................................... 244
Service information form .................................................................................................................. 245
Appendix B Specifications
Physical specifications ..................................................................................................................... 248
Electrical specifications .................................................................................................................... 248
Power consumption and acoustic emissions .................................................................................... 248
Operating-environment specifications .............................................................................................. 248
Skew specifications .......................................................................................................................... 248
Appendix C Regulatory information
FCC regulations ............................................................................................................................... 250
ENWW ix
Environmental product stewardship program ................................................................................... 251
Protecting the environment .............................................................................................. 251
Ozone production ............................................................................................................ 251
Power consumption ......................................................................................................... 251
Paper use ........................................................................................................................ 251
Plastics ............................................................................................................................ 251
HP LaserJet print supplies ............................................................................................... 251
Return and recycling instructions ..................................................................................... 252
United States and Puerto Rico ........................................................................ 252
Multiple returns (two to eight cartridges) ........................................ 252
Single returns ................................................................................. 252
Shipping .......................................................................................... 252
Non-US returns ............................................................................................... 252
Paper ............................................................................................................................... 252
Material restrictions .......................................................................................................... 252
Disposal of waste equipment by users in private households in the European Union .... 253
Material Safety Data Sheet (MSDS) ................................................................................ 253
For more information ....................................................................................................... 253
Declaration of conformity ................................................................................................................. 254
Safety statements ............................................................................................................................. 255
Laser safety ..................................................................................................................... 255
Canadian DOC regulations .............................................................................................. 255
VCCI statement (Japan) .................................................................................................. 255
Power cord statement (Japan) ......................................................................................... 255
EMI statement (Korea) ..................................................................................................... 255
Laser statement for Finland ............................................................................................. 256
Substances Table (China) ............................................................................................... 256
Certificate of Volatility ...................................................................................................... 258
Index ................................................................................................................................................................. 259
x ENWW
List of tables
Table 1-1 Product guides ................................................................................................................................... 2
Table 1-2 Printing ............................................................................................................................................. 15
Table 1-3 Network product discovery ............................................................................................................... 15
Table 1-4 Messaging and management ........................................................................................................... 15
Table 1-5 IP addressing ................................................................................................................................... 15
Table 3-1 Supported paper and print media sizes ........................................................................................... 28
Table 3-2 Supported envelopes and postcards ............................................................................................... 28
Table 3-3 Supported paper and print media sizes ........................................................................................... 30
Table 3-4 Supported envelopes and postcards ............................................................................................... 31
Table 5-1 Sequence of operation ..................................................................................................................... 74
Table 7-1 Repetitive image defects ................................................................................................................ 160
Table 7-2 DC controller connectors ................................................................................................................ 162
Table 7-3 Major components .......................................................................................................................... 164
Table 7-4 Solenoid, sensors, and motors ...................................................................................................... 166
Table 7-5 Rollers ............................................................................................................................................ 167
Table 7-6 PCAs ............................................................................................................................................. 168
Table 7-7 Event-log messages ....................................................................................................................... 184
Table 7-8 2ndary Service menu ..................................................................................................................... 203
Table 8-1 Spare parts and replacement supplies .......................................................................................... 209
Table 8-2 Common fasteners ........................................................................................................................ 211
Table 8-3 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) ....................................... 213
Table 8-4 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) ....................................... 215
Table 8-5 Internal components (1 of 4) .......................................................................................................... 217
Table 8-6 Internal components (2 of 4) .......................................................................................................... 219
Table 8-7 Internal components (3 of 4) .......................................................................................................... 221
Table 8-8 Internal components (4 of 4) .......................................................................................................... 223
Table 8-9 Cassette ......................................................................................................................................... 225
Table 8-10 Fuser assembly ............................................................................................................................ 227
Table 8-11 PCAs ............................................................................................................................................ 229
Table 8-12 Alphabetical parts list ................................................................................................................... 230
Table 8-13 Numerical parts list ....................................................................................................................... 234
Table C-1
有毒有害物 表 ............................................................................................................................. 256
ENWW xi
xii ENWW
List of figures
Figure 5-1 Product systems ............................................................................................................................. 72
Figure 5-2 Product components ....................................................................................................................... 73
Figure 5-3 Engine control system components ................................................................................................ 75
Figure 5-4 DC controller circuit diagram ........................................................................................................... 76
Figure 5-5 Low-voltage power supply .............................................................................................................. 77
Figure 5-6 High-voltage power supply .............................................................................................................. 78
Figure 5-7 Laser/scanner system ..................................................................................................................... 79
Figure 5-8 Image-formation system ................................................................................................................. 80
Figure 5-9 Image-formation process ................................................................................................................ 81
Figure 5-10 Primary charging ........................................................................................................................... 81
Figure 5-11 Laser-beam exposure ................................................................................................................... 82
Figure 5-12 Development ................................................................................................................................. 82
Figure 5-13 Primary transfer ............................................................................................................................ 83
Figure 5-14 Secondary transfer ........................................................................................................................ 83
Figure 5-15 Separation from the drum ............................................................................................................. 84
Figure 5-16 Fusing ........................................................................................................................................... 84
Figure 5-17 ITB cleaning .................................................................................................................................. 85
Figure 5-18 Drum cleaning ............................................................................................................................... 86
Figure 5-19 Pickup-and-feed system ............................................................................................................... 87
Figure 6-1 Phillips and pozidrive screwdriver comparison ............................................................................... 91
Figure 6-2 Parts-removal tree .......................................................................................................................... 94
Figure 6-3 Remove the print cartridge .............................................................................................................. 95
Figure 6-4 Remove the pickup roller ................................................................................................................ 97
Figure 6-5 Remove the separation roller (1 of 2) ............................................................................................. 98
Figure 6-6 Remove the separation roller (2 of 2) ............................................................................................. 99
Figure 6-7 Remove the transfer roller (1 of 3) ................................................................................................ 100
Figure 6-8 Remove the transfer roller (2 of 3) ................................................................................................ 100
Figure 6-9 Remove the transfer roller (3 of 3) ................................................................................................ 101
Figure 6-10 Remove the feed assembly (1 of 2) ............................................................................................ 102
Figure 6-11 Remove the feed assembly (2 of 2) ............................................................................................ 102
Figure 6-12 Remove the right cover (1 of 4) .................................................................................................. 103
Figure 6-13 Remove the right cover (2 of 4) .................................................................................................. 103
Figure 6-14 Remove the right cover (3 of 4) .................................................................................................. 104
Figure 6-15 Remove the right cover (4 of 4) .................................................................................................. 104
ENWW xiii
Figure 6-16 Remove the left cover (1 of 4) ..................................................................................................... 105
Figure 6-17 Remove the left cover (2 of 4) ..................................................................................................... 105
Figure 6-18 Remove the left cover (3 of 4) ..................................................................................................... 106
Figure 6-19 Remove the left cover (4 of 4) ..................................................................................................... 106
Figure 6-20 Remove the front door and Tray 1 or jam-access door (1 of 7) .................................................. 107
Figure 6-21 Remove the front door and Tray 1 or jam-access door (2 of 7) .................................................. 107
Figure 6-22 Remove the front door and Tray 1 or jam-access door (3 of 7) .................................................. 108
Figure 6-23 Remove the front door and Tray 1 or jam-access door (4 of 7) .................................................. 108
Figure 6-24 Remove the front door and Tray 1 or jam-access door (5 of 7) .................................................. 109
Figure 6-25 Remove the front door and Tray 1 or jam-access door (6 of 7) .................................................. 109
Figure 6-26 Remove the front door and Tray 1 or jam-access door (7 of 7) .................................................. 110
Figure 6-27 Remove the control-panel module (1 of 4) ................................................................................. 112
Figure 6-28 Remove the control-panel module (2 of 4) ................................................................................. 112
Figure 6-29 Remove the control-panel module (3 of 4) ................................................................................. 113
Figure 6-30 Remove the control-panel module (4 of 4) ................................................................................. 113
Figure 6-31 Remove the memory-card reader (HP Color LaserJet CP1510 only) ........................................ 114
Figure 6-32 Remove the rear-side cover (1 of 2) ........................................................................................... 115
Figure 6-33 Remove the rear-side cover (2 of 2) ........................................................................................... 115
Figure 6-34 Remove the rear-upper cover (1 of 2) ........................................................................................ 116
Figure 6-35 Remove the rear-upper cover (2 of 2) ........................................................................................ 116
Figure 6-36 Remove the rear door and rear-lower cover (1 of 4) .................................................................. 117
Figure 6-37 Remove the rear door and rear-lower cover (2 of 4) .................................................................. 117
Figure 6-38 Remove the rear door and rear-lower cover (3 of 4) .................................................................. 118
Figure 6-39 Remove the rear door and rear-lower cover (4 of 4) .................................................................. 118
Figure 6-40 Remove the top cover (1 of 4) .................................................................................................... 119
Figure 6-41 Remove the top cover (2 of 4) .................................................................................................... 120
Figure 6-42 Remove the top cover (3 of 4) .................................................................................................... 120
Figure 6-43 Remove the top cover (4 of 4) .................................................................................................... 121
Figure 6-44 Remove the main motor (1 of 2) ................................................................................................. 122
Figure 6-45 Remove the main motor (2 of 2) ................................................................................................. 122
Figure 6-46 Remove the fuser motor (1 of 2) ................................................................................................. 123
Figure 6-47 Remove the fuser motor (2 of 2) ................................................................................................. 123
Figure 6-48 Remove the ITB (1 of 9) .............................................................................................................. 124
Figure 6-49 Remove the ITB (2 of 9) .............................................................................................................. 124
Figure 6-50 Remove the ITB (3 of 9) .............................................................................................................. 125
Figure 6-51 Remove the ITB (4 of 9) .............................................................................................................. 125
Figure 6-52 Remove the ITB (5 of 9) .............................................................................................................. 126
Figure 6-53 Remove the ITB (6 of 9) .............................................................................................................. 126
Figure 6-54 Remove the ITB (7 of 9) .............................................................................................................. 127
Figure 6-55 Remove the ITB (8 of 9) .............................................................................................................. 127
Figure 6-56 Remove the ITB (9 of 9) .............................................................................................................. 128
Figure 6-57 Reinstall the ITB (1 of 2) ............................................................................................................. 129
Figure 6-58 Reinstall the ITB (2 of 2) ............................................................................................................. 130
Figure 6-59 Remove the DC controller PCA (1 of 3) ...................................................................................... 132
xiv ENWW
Figure 6-60 Remove the DC controller PCA (2 of 3) ...................................................................................... 133
Figure 6-61 Remove the DC controller PCA (3 of 3) ...................................................................................... 133
Figure 6-62 Remove the formatter PCA (1 of 2) ............................................................................................ 135
Figure 6-63 Remove the formatter PCA (2 of 2) ............................................................................................ 135
Figure 6-64 Remove the power supply (high-voltage; 1 of 6) ........................................................................ 136
Figure 6-65 Remove the power supply (high-voltage; 2 of 6) ........................................................................ 137
Figure 6-66 Remove the power supply (high-voltage; 3 of 6) ........................................................................ 137
Figure 6-67 Remove the power supply (high-voltage; 4 of 6) ........................................................................ 138
Figure 6-68 Remove the power supply (high-voltage; 5 of 6) ........................................................................ 138
Figure 6-69 Remove the power supply (high-voltage; 6 of 6) ........................................................................ 139
Figure 6-70 Remove the power supply (low-voltage; 1 of 10) ........................................................................ 140
Figure 6-71 Remove the power supply (low-voltage; 2 of 10) ........................................................................ 141
Figure 6-72 Remove the power supply (low-voltage; 3 of 10) ........................................................................ 141
Figure 6-73 Remove the power supply (low-voltage; 4 of 10) ........................................................................ 142
Figure 6-74 Remove the power supply (low-voltage; 5 of 10) ........................................................................ 142
Figure 6-75 Remove the power supply (low-voltage; 6 of 10) ........................................................................ 143
Figure 6-76 Remove the power supply (low-voltage; 7 of 10) ........................................................................ 143
Figure 6-77 Remove the power supply (low-voltage; 8 of 10) ........................................................................ 144
Figure 6-78 Remove the power supply (low-voltage; 9 of 10) ........................................................................ 144
Figure 6-79 Remove the power supply (low-voltage; 10 of 10) ...................................................................... 145
Figure 6-80 Remove the power supply (fuser; 1 of 5) .................................................................................... 146
Figure 6-81 Remove the power supply (fuser; 2 of 5) .................................................................................... 146
Figure 6-82 Remove the power supply (fuser; 3 of 5) .................................................................................... 147
Figure 6-83 Remove the power supply (fuser; 4 of 5) .................................................................................... 147
Figure 6-84 Remove the power supply (fuser; 5 of 5) .................................................................................... 148
Figure 6-85 Remove the fuser (1 of 4) ........................................................................................................... 149
Figure 6-86 Remove the fuser (2 of 4) ........................................................................................................... 150
Figure 6-87 Remove the fuser (3 of 4) ........................................................................................................... 150
Figure 6-88 Remove the fuser (4 of 4) ........................................................................................................... 151
Figure 7-1 DC controller connectors .............................................................................................................. 162
Figure 7-2 Major components ........................................................................................................................ 164
Figure 7-3 Solenoid, sensors, and motors ..................................................................................................... 166
Figure 7-4 Rollers ........................................................................................................................................... 167
Figure 7-5 PCAs ............................................................................................................................................. 168
Figure 7-6 Timing diagram ............................................................................................................................. 170
Figure 7-7 Circuit diagram ............................................................................................................................. 171
Figure 8-1 Covers, panels, and doors (HP Color LaserJet CP1210 Series Printer) ...................................... 212
Figure 8-2 Covers, panels, and doors (HP Color LaserJet CP1510 Series Printer) ...................................... 214
Figure 8-3 Internal components (1 of 4) ......................................................................................................... 216
Figure 8-4 Internal components (2 of 4) ......................................................................................................... 218
Figure 8-5 Internal components (3 of 4) ......................................................................................................... 220
Figure 8-6 Internal components (4 of 4) ......................................................................................................... 222
Figure 8-7 Cassette ........................................................................................................................................ 224
Figure 8-8 Fuser assembly ............................................................................................................................. 226
ENWW xv
Figure 8-9 PCAs ............................................................................................................................................. 228
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1 Product basics
Quick access to product information
●
Product comparison
●
Product features
●
Walkaround (HP Color LaserJet CP1210 Series Printer)
●
Walkaround (HP Color LaserJet CP1510 Series Printer)
●
Supported operating systems
●
Supported product software
●
System requirements
●
Connectivity (HP Color LaserJet CP1510 Series Printer only)
●
ENWW 1
Quick access to product information
Use the following Web sites to find information about the product:
www.hp.com/support/ljcp1210series or www.hp.com/support/ljcp1510series
●
Table 1-1 Product guides
Guide Description
Getting Started Guide Provides step-by-step instructions for installing and setting up the product.
User Guide Provides detailed information for using the product and for problem solving. Available on
HP Color LaserJet CP1210
Series Toolbox
HP ToolboxFX (HP Color
LaserJet CP1510 Series Printer)
Online Help Provides information about options that are available in the printer drivers. To view a Help
the product CD or in Program Group if the software is installed on a computer.
To check the product status and settings, and to view problem solving information and online
documentation, use HP Color LaserJet CP1210 Series Toolbox. You must have performed
a recommended software installation in order to use HP Color LaserJet CP1210 Series
Toolbox. See the user guide for more information about software installation.
To check the product status and settings, and to view problem solving information and online
documentation, use HP ToolboxFX. You must have performed a recommended software
installation in order to use HP ToolboxFX. See the user guide for more information about
software installation.
file, open the online Help through the printer driver.
2 Chapter 1 Product basics ENWW
Product comparison
HP Color LaserJet CP1210 Series Printer HP Color LaserJet CP1510 Series Printer
Prints up to 12 pages per minute (ppm) on letter-size
●
media or A4-size media in monochrome (black and
white), and 8 ppm in color
150-sheet input tray (Tray 1)
●
Hi-Speed universal serial bus (USB) 2.0 port
●
Product features
HP Color LaserJet CP1210 Series Printer HP Color LaserJet CP1510 Series Printer
Print
Prints letter-size and A4-size pages at speeds up to 8 pages per minute (ppm) in color and 12 ppm in
●
black and white.
Prints at 600 dots per inch (dpi).
●
Includes adjustable settings to optimize print quality.
●
Prints up to 12 ppm on letter-size media or A4-size media
●
in monochrome (black and white), and 8 ppm in color
Single-sheet priority feed slot (Tray 1) and 150-sheet
●
input tray (Tray 2)
Hi-Speed universal serial bus (USB) 2.0 port
●
Built-in networking to connect to 10Base-T/100Base-TX
●
networks
Photo imaging model only
●
Photo memory card slots
◦
PictBridge slot
◦
Memory
Supported
operating
systems
Paper
handling
Printer driver
features
Interface
connections
The print cartridges use HP ColorSphere toner. For information about the number of pages the
●
cartridges can print, see
Includes 16 megabytes (MB) of random-access
●
memory (RAM).
Windows® 2000
●
Windows XP® Home/Professional
●
Windows Server 2003 (32-bit only)
●
Windows Vista®
●
Tray 1 holds up to 150 sheets of print media or
●
10 envelopes.
Output bin holds up to 125 sheets of print media.
●
ImageREt 2400 produces 2400-dpi print quality
●
for fast, high-quality printing of business text and
graphics.
Includes a Hi-Speed USB 2.0 port.
●
www.hp.com/go/pageyield. Actual yield depends on specific use.
Includes 96 MB of RAM.
●
Windows 2000
●
Windows XP Home/Professional
●
Windows Server 2003 (32-bit only)
●
Windows Vista
●
Mac OS X V10.2.8 and later
●
Tray 1 single-sheet priority feed slot.
●
Tray 2 holds up to 150 sheets of print media or
●
10 envelopes.
Output bin holds up to 125 sheets of print media.
●
ImageREt 3600 produces 3600 dpi print quality
●
for fast, high-quality printing of business text and
graphics.
Includes a Hi-Speed USB 2.0 port.
●
Built-in networking to connect to 10Base-T/
●
100Base-TX networks.
ENWW Product comparison 3
Environmental
features
To determine the ENERGY STAR® qualification status for this product, see the Product Data Sheet or
●
Specifications Sheet.
Economical
printing
Supplies
Accessibility
PictBridge
USB port (HP
Color LaserJet
CP1510ni only)
Memory card
slots (HP Color
LaserJet
CP1510ni only)
Provides N-up printing (printing more than one page on a sheet).
●
The printer driver provides the option to manually print on both sides.
●
Uses a print cartridge that has a no-shake design.
●
Uses print cartridges with HP ColorSphere toner.
●
Online user guide is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
(Not applicable)
(Not applicable) The following memory cards are supported:
Enables direct connection of a compatible
●
camera or camcorder to the product for direct
printing of recorded images.
CompactFlash (CF) Type 1 and Type 2
●
Memory Stick, Memory Stick PRO, and
●
Memory Stick Duo
MultiMedia Card (MMC)
●
Secure Digital (SD)
●
xD Picture Card
●
4 Chapter 1 Product basics ENWW
Walkaround (HP Color LaserJet CP1210 Series Printer)
Front view
1
2
5
3
4
1 Output bin (holds 125 sheets of standard paper)
2 Front door (provides access to the print cartridges)
3 Jam-access door
4 Tray 1 (holds 150 sheets of standard paper)
5 Control panel
Back and side view
1
2
1 Hi-Speed USB 2.0 port
2 Rear door (for jam access)
3
4
3 Power switch
4 Power connection
ENWW Walkaround (HP Color LaserJet CP1210 Series Printer) 5
USB connection
NOTE: Do not connect the USB cable before installing the software. The installation program will notify
you when the USB cable should be connected.
This product supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.
Model and serial numbers
The model number and serial number are listed on an identification label located inside the front door.
The label contains information about the country/region of origin and the revision level, manufacturing
date, production code, and production number of the product. The label also contains power rating and
regulatory information.
Product No
C
HEWLETT
C
N
11311 CHINDEN BL
N
B
B
R
BOISE, ID
Serial No.
R
2
USA
2
1
CNBR212347
.
1
2
CNBR212347
Q3948M
2
3
-PA
Product of Japan
3
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Produit du Japon
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220- 240V ~A
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Manufactured
Jan
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6 Chapter 1 Product basics ENWW
Walkaround (HP Color LaserJet CP1510 Series Printer)
Front view
1
2
3
7
4
5
6
1 Output bin (holds 125 sheets of standard paper)
2 Front door (provides access to the print cartridges)
3 Tray 1 (single-sheet priority feed slot) and jam-access door
4 Tray 2 (holds 150 sheets of standard paper)
5 Control panel
6 Memory card slots and PictBridge port (HP Color LaserJet CP1510ni only)
7 DIMM door (for adding additional memory)
ENWW Walkaround (HP Color LaserJet CP1510 Series Printer) 7
Back and side view
1
2
1 Hi-Speed USB 2.0 port and network port
2 Rear door (for jam access)
3 Power switch
4 Power connection
Model and serial numbers
3
4
The model number and serial number are listed on an identification label located inside the front door.
The label contains information about the country/region of origin and the revision level, manufacturing
date, production code, and production number of the product. The label also contains power rating and
regulatory information.
Product No
C
HEWLETT
C
N
11311 CHINDEN BL
N
B
B
R
BOISE, ID
Serial No.
R
2
USA
2
1
CNBR212347
.
1
2
CNBR212347
Q3948M
2
3
-PA
Product of Japan
3
4
Produit du Japon
4
7
AHO 83714
CKARD
C
7
NBB
123456
VD.
220- 240V ~A
50/60 Hz, 2.5A (2,5A)
Manufactured
Jan
uary 3, 2007
C
Numero regle
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8 Chapter 1 Product basics ENWW
Supported operating systems
The product supports the following operating systems:
Windows 2000
●
Windows XP Home/Professional
●
Windows Server 2003 (32-bit only)
●
Windows Vista
●
Mac OS X V10.2.8 and later (HP Color LaserJet CP1510 only)
●
ENWW Supported operating systems 9
Supported product software
Software included with the product
There are several options for completing a recommended install. Easy Install will complete the
installation with default settings. Advanced Install allows you to select custom settings and choose the
components that are installed.
Recommended installation for Windows
Printer drivers
●
HP Update program
●
HP Customer Participation Program
●
Shop for HP Supplies program
●
Express installation
The following software is included with an Express installation:
Printer driver
●
NOTE: For the HP Color LaserJet CP1510 Series printer, HP postscript level 3 emulation drivers can
be installed by using the Microsoft® Add Printer wizard.
Macintosh software (HP Color LaserJet CP1510 only)
HP Product Setup Assistant
●
HP Device Configuration
●
HP Uninstaller
●
HP Director
●
HP Photosmart
●
Printer driver (HP Color LaserJet CP1210 Series Printer)
The product comes with software for Windows that allows the computer to communicate with the
product. This software is called a printer driver. Printer drivers provide access to product features, such
as printing on custom-sized paper, resizing documents, and inserting watermarks.
NOTE: The most recent drivers are available at www.hp.com/support/ljcp1210series. Depending on
the configuration of Windows-based computers, the installation program for the product software
automatically checks the computer for Internet access in order to obtain the latest drivers.
10 Chapter 1 Product basics ENWW
Supported printer drivers (HP Color LaserJet CP1510 Series Printer)
The product uses the PCL 6 and HP postscript level 3 emulation PDL drivers.
Operating system Network support PCL 6 HP postscript level 3
emulation
Windows
Mac OS X V10.3, V10.4, and later
2
Linux
1
Driver can be installed by using the Microsoft Add Printer wizard, too.
2
For Linux, download the HP postscript level 3 emulation driver from www.hp.com/go/ljcp1510series_software.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, check boxes, and drop-down lists that are in the printer driver.
Other software provided
Software for Windows
HP Color LaserJet CP1210 Series Toolbox
HP Color LaserJet CP1210 Series Toolbox is a software program that you can use for the following
tasks:
Checking the product status
●
Checking the supplies status and ordering supplies online
●
1 1
Setting up alerts
●
Viewing and changing product settings
●
Viewing product documentation
●
Gaining access to troubleshooting and maintenance tools
●
To use HP Color LaserJet CP1210 Series Toolbox, perform a Full installation of the product software
from the product CD.
HP ToolboxFX (HP Color LaserJet CP1510 Series Printer)
HP ToolboxFX is a software program that you can use for the following tasks:
Checking the product status
●
Checking the supplies status and ordering supplies online
●
Setting up alerts
●
Setting up e-mail notification for certain product and supplies events
●
Viewing and changing product settings
●
ENWW Supported product software 11
Viewing product documentation
●
Gaining access to troubleshooting and maintenance tools
●
You can view HP ToolboxFX when the product is directly connected to a computer or is connected to
a network. To use HP ToolboxFX, perform a Recommended software installation.
Software for Macintosh (HP Color LaserJet CP1510 Series Printer only)
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the configure device software for use with Macintosh computers.
PostScript Printer Description (PPD) files
The PPD, in combination with the Apple PostScript printer drivers, provides access to product features.
An installation program for the PPD and other software is provided on the product CD-ROM.
Configuring the product using a Macintosh
For information about configuring the product using a Macintosh and the embedded Web server (EWS),
HP Embedded Web Server (HP Color LaserJet CP1510 Series Printer only) on page 58.
see
Status Alerts software
The Status Alerts software provides information about the current status of the product.
The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem
with the product. The alert includes information about solving the problem.
Software for networks (HP Color LaserJet CP1510 Series Printer only)
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for network-connected printers within your
intranet. It should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit
www.hp.com/go/webjetadmin.
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 6.x or Netscape Navigator 7.x or later) and
navigating to the HP Web Jetadmin host.
Embedded Web server (HP Color LaserJet CP1510 Series Printer)
The EWS provides access to information about product and network activities. This information appears
in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, or Macintosh OS Safari.
The embedded Web server resides on the product. It is not loaded on a network server. No special
software is installed or configured, but you must have a supported Web browser on your computer.
12 Chapter 1 Product basics ENWW
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