HP 1015, 1012, 1010 Service Manual

4 (1)

hp LaserJet 1010 1012 1015

series printer

service

hp LaserJet 1010 series printer

Service Manual

Development Company, LP

Reproduction, adaptations, or translation without prior written permission is prohibited except as allowed under copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number Q2460-90928

Edition 1, 8/2003

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.2277013.”

Trademark Credits

Microsoft, Windows, and MS-DOS are U.S. registered trademarks of Microsoft Corporation.

TrueType is a U.S. trademark of Apple Computer, Inc.

All other products mentioned herein may be trademarks of their respective companies.

Safety Information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the HP LaserJet 1010 series printer to a power source. If you don’t know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the HP LaserJet 1010 series printer. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and the power cord will not be damaged.

If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel.

Table of contents

1 Product Information
HP LaserJet 1010 series has three product configurations......................................................	2
The HP LaserJet 1010, 1012, and 1015.............................................................................	2
Introduction...............................................................................................................................	3
Overview of product..................................................................................................................	4
Model and serial numbers..................................................................................................	4
Hardware description..........................................................................................................	5
Firmware description .........................................................................................................	6
Product Specifications..............................................................................................................	7
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT ..................................................	9
Extended warranty..................................................................................................................	10
Print cartridge information ......................................................................................................	11
Refilled print cartridges ...................................................................................................	11
Recycling print cartridges ................................................................................................	11
Declaration of Conformity.......................................................................................................	12
For Regulatory Topics ONLY, contact:...................................................................................	13
Laser safety statement.....................................................................................................	13
Canadian DOC regulations...............................................................................................	13
Korean EMI statement......................................................................................................	13
Laser statement for Finland..............................................................................................	14
2 Installation and Operation
Operating environment ..........................................................................................................	16
Identifying the control panel components...............................................................................	17
Product media specifications..................................................................................................	18
Supported media sizes (printer).......................................................................................	18
Guidelines for using media.....................................................................................................	19
Paper and Transparencies ..............................................................................................	19
Common media problems table .......................................................................................	19
Labels ..............................................................................................................................	19
Envelopes ........................................................................................................................	20
Card stock and heavy media ...........................................................................................	20
Loading media .......................................................................................................................	22
Loading media to print......................................................................................................	22
3 Maintenance
Life expectancies of parts that wear ......................................................................................	24
Cleaning the product...............................................................................................................	25
Cleaning the print path.....................................................................................................	25
Cleaning the print cartridge area......................................................................................	26
Cleaning the printer pickup roller .....................................................................................	27
User-replaceable parts ...........................................................................................................	29
Replacing the printer pickup roller ...................................................................................	29
Replacing the printer separation pad................................................................................	31

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Replacing the main input tray (paper pickup tray assembly)............................................	33
Replacing the output tray extension (delivery tray assembly)..........................................	34
4 Operational overview
Basic functions........................................................................................................................	36
Formatter system....................................................................................................................	37
Central processing unit ....................................................................................................	37
RAM..................................................................................................................................	37
Universal Serial Bus interface..........................................................................................	37
Parallel interface (HP LaserJet 1015 only).......................................................................	37
Control panel....................................................................................................................	37
Draft mode .......................................................................................................................	38
MEt...................................................................................................................................	38
Enhanced I/O ...................................................................................................................	38
PJL overview ...................................................................................................................	38
Printer functions......................................................................................................................	39
Engine control system (engine control unit and power assembly)...................................	39
Image formation system...................................................................................................	43
Printer paper feed system................................................................................................	44
Jam detection ..................................................................................................................	46
Solenoid, sensors, and switches......................................................................................	46
Basic sequence of operation (formatter-to-printer)...........................................................	47
5 Removal and replacement
Removal and replacement strategy........................................................................................	52
Required tools .................................................................................................................	52
Before performing service................................................................................................	52
Print cartridge ..................................................................................................................	52
Differences between the series models............................................................................	53
Part removal order ...........................................................................................................	53
User-replaceable parts ...........................................................................................................	55
Replacing the printer pickup roller ...................................................................................	55
Replacing the printer separation pad................................................................................	57
Replacing the main input tray (paper pick-up tray assembly)...........................................	59
Replacing the output tray extension (delivery tray assembly)..........................................	60
Covers.....................................................................................................................................	61
Right side cover................................................................................................................	62
Left side cover..................................................................................................................	65
Print cartridge access door, fuser cover, and rear panel..................................................	65
Front cover.......................................................................................................................	68
Internal assemblies.................................................................................................................	70
Transfer roller assembly...................................................................................................	70
Engine power assembly...................................................................................................	72
Fuser (fixing) assembly....................................................................................................	73
Paper pickup assembly....................................................................................................	75
Engine control unit assembly............................................................................................	76
Laser scanner assembly...................................................................................................	78
6 Troubleshooting
Basic troubleshooting..............................................................................................................	82
Control panel power-on functions...........................................................................................	84
Power-on Functions: Time Ranges..................................................................................	84
Control Panel Pages...............................................................................................................	86
Control Panel Pages: Time Ranges.................................................................................	86

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Control Panel Lights................................................................................................................	87
Control Panel Light Patterns.............................................................................................	87
Fatal Errors.......................................................................................................................	91
Image troubleshooting............................................................................................................	92
Print cartridge problems...................................................................................................	92
Solving image-quality problems .......................................................................................	92
Solving paper-feed problems..................................................................................................	99
Solving print paper-feed problems....................................................................................	99
Functional checks.................................................................................................................	103
Half self-test functional check.........................................................................................	103
Drum rotation functional check ......................................................................................	105
High-voltage contacts check...........................................................................................	105
Troubleshooting tools ...........................................................................................................	107
Repetitive image defect ruler..........................................................................................	107
Circuit diagram ..............................................................................................................	108
Solenoid, sensors, and switches...........................................................................................	109
7 Parts and diagrams
Ordering parts and supplies .................................................................................................	112
Parts ..............................................................................................................................	112
Related documentation and software ............................................................................	112
Parts that wear .............................................................................................................	112
Accessories and consumables ............................................................................................	113
Common hardware ........................................................................................................	114
How to use the parts lists and diagrams ........................................................................	114
Field-replaceable units .........................................................................................................	115
Alphabetical parts list............................................................................................................	118
Numerical parts list...............................................................................................................	119
Index

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List of tables

Table 1-1. Physical specifications.............................................................................................		7
Table 1-2. Environmental specifications ..................................................................................		7
Table 1-3. Performance of HP LaserJet 1010..........................................................................		7
Table 1-4. Performance of HP LaserJet 1012 and 1015..........................................................		7
Table 1-5. Electrical specifications............................................................................................		7
Table 2-1. Media types...........................................................................................................		18
Table 3-1. Life expectancies of parts that wear......................................................................		24
Table 4-1. Basic sequence of operation.................................................................................		47
Table 6-1. Basic troubleshooting ..........................................................................................		82
Table 6-2. Solving print image-quality problems.....................................................................		93
Table 6-3. Solving print paper-feed problems.........................................................................		99
Table 7-1. Technical support websites ................................................................................		112
Table 7-2.	Accessories ........................................................................................................	113
Table 7-3.	Replaceable Assemblies ....................................................................................	116
Table 7-4.	Alphabetical parts list...........................................................................................	118
Table 7-5.	Numerical parts list..............................................................................................	119

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List of figures

Figure 1-1. Model and serial number labels..............................................................................	4
Figure 1-2. Front and side view................................................................................................	4
Figure 1-3. Back and side view.................................................................................................	5
Figure 2-1. Dimensions of product..........................................................................................	16
Figure 2-2. Control panel lights and buttons...........................................................................	17
Figure 4-1. Basic configuration...............................................................................................	36
Figure 4-2. Printer functional block diagram...........................................................................	39
Figure 4-3. Laser/scanner operation.......................................................................................	41
Figure 4-4. High-voltage power supply circuit.........................................................................	42
Figure 4-5. Image formation block diagram............................................................................	43
Figure 4-6. Printer paper path ................................................................................................	45
Figure 4-7. Solenoid, photosensors, and switches.................................................................	47
Figure 4-8. Printer timing diagram ........................................................................................	49
Figure 5-1. Removing the print cartridge................................................................................	53
Figure 5-2. HP LaserJet 1015 parallel port.............................................................................	53
Figure 5-3. Product teardown tree..........................................................................................	54
Figure 5-4. Removing the right side cover (1 of 5)..................................................................	62
Figure 5-5. Removing the right side cover (2 of 5)..................................................................	62
Figure 5-6. Removing the right side cover (3 of 5)..................................................................	63
Figure 5-7. Removing the right side cover (4 of 5)..................................................................	64
Figure 5-8. Removing the right side cover (5 of 5)..................................................................	64
Figure 5-9. Removing the rear panel (1 of 5)..........................................................................	65
Figure 5-10. Removing the rear panel (2 of 5)........................................................................	66
Figure 5-11. Removing the rear panel (3 of 5)........................................................................	66
Figure 5-12. Removing the rear panel (4 of 5)........................................................................	67
Figure 5-13. Removing the rear panel (5 of 5)........................................................................	67
Figure 5-14. Removing the front cover (1 of 3).......................................................................	68
Figure 5-15. Removing the front cover (2 of 3).......................................................................	68
Figure 5-16. Removing the front cover (3 of 3).......................................................................	69
Figure 5-17. Removing the transfer roller (1 of 3)...................................................................	70
Figure 5-18. Removing the transfer roller (2 of 3)...................................................................	71
Figure 5-19. Removing the transfer roller (3 of 3)...................................................................	72
Figure 5-20. Removing the engine power assembly (1 of 2)..................................................	73
Figure 5-21. Removing the engine power assembly (2 of 2)..................................................	73
Figure 5-22. Removing the fuser (fixing) assembly................................................................	74
Figure 5-23. Fragile tab on fuser assembly............................................................................	75
Figure 5-24. Removing the paper pickup assembly................................................................	75
Figure 5-25. Removing the ECU assembly (1 of 5)................................................................	76
Figure 5-26. Removing the ECU assembly (2 of 5)................................................................	76
Figure 5-27. Removing the ECU assembly (3 of 5)................................................................	77
Figure 5-28. Removing the ECU assembly (4 of 5)................................................................	77
Figure 5-29. Removing the ECU assembly (5 of 5)................................................................	78
Figure 5-30. Removing the laser scanner assembly...............................................................	79
Figure 6-1. Control panel lights legend...................................................................................	87
Figure 6-2. Check the fuser connections..............................................................................	104
Figure 6-3. Check the fuser connections..............................................................................	104

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Figure 6-4. Print cartridge high-voltage contacts..................................................................		106
Figure 6-5. Printer high-voltage contacts..............................................................................		106
Figure 6-6. Repetitive image defect ruler..............................................................................		107
Figure 6-7.	Circuit diagram...................................................................................................	108
Figure 6-8.	Solenoid, photosensors, and switches...............................................................	109
Figure 7-1.	All Models ..........................................................................................................	115
Figure 7-2.	Exploded View: Field Replaceable Units ...........................................................	116

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Product Information

This chapter provides general product information for HP LaserJet 1010 series printers.
HP LaserJet 1010 series has three product configurations......................................................	2
The HP LaserJet 1010, 1012, and 1015.............................................................................	2
Introduction...............................................................................................................................	3
Overview of product..................................................................................................................	4
Model and serial numbers..................................................................................................	4
Hardware description..........................................................................................................	5
Firmware description .........................................................................................................	6
Product Specifications..............................................................................................................	7
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT ..................................................	9
Extended warranty..................................................................................................................	10
Print cartridge information ......................................................................................................	11
Refilled print cartridges ...................................................................................................	11
Recycling print cartridges ................................................................................................	11
Declaration of Conformity.......................................................................................................	12
For Regulatory Topics ONLY, contact:...................................................................................	13
Laser safety statement.....................................................................................................	13
Canadian DOC regulations...............................................................................................	13
Korean EMI statement......................................................................................................	13
Laser statement for Finland..............................................................................................	14

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HP LaserJet 1010 series has three product configurations

The HP LaserJet 1010, 1012, and 1015

The HP LaserJet 1010 is the base model of the series. It offers the following:

●Prints up to 12 pages per minute.

●8 seconds to first page out.

●600 x 600 dpi.

●150 sheet paper capacity (20 lb).

●A priority input tray.

●A horizontal paper feed path.

●8 MB of RAM (not expandable).

●A host-based driver.

●A USB port

The HP LaserJet 1012 is the mid-range model of the series. It offers all the features of the HP LaserJet 1010, plus the following:

●Prints up to 14 pages per minute A4 (15 letter).

●1200 x 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution Enhancement (REt) technology.

●Networking support through HP Jetdirect devices

The HP LaserJet 1015 is the top model of the series. It offers all the features of the HP LaserJet 1012, plus the following:

●16 MB of RAM (not expandable).

●A host-based driver and HP's PCL 5e driver.

●A USB port and a parallel port

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Introduction

The HP LaserJet 1010 series is designed to print documents easily with the laser quality you have come to expect from an HP LaserJet product.

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Overview of product

Model and serial numbers

The model number and serial number are listed on an identification label located on the back of the product.

The serial number contains information about the country/region of origin, revision level, production code, and production number of the product.

The label also contains power rating and regulatory information.

Figure 1-1. Model and serial number labels

	10	2
		2
		3
	9	4
	9	5
	8	5
	8

7 6

Figure 1-2. Front and side view

1Attention light

2Ready light

3Go light

4Go button

5Cancel job button

6Print cartridge door

7Priority feed slot

8Main input tray

9Tray cover (only with HP LaserJet 1012 printer and HP LaserJet 1015 printer in some countries/ regions)

10Output bin

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		15
Figure 1-3.	Back and side view
	11	USB port
	12	Parallel port (HP LaserJet 1015 printer only)
	13	On/off switch
	14	Power receptacle
	15	Separation pad

Hardware description

The HP LaserJet 1010 product provides 600 x 600 dpi printing. The HP LaserJet 1012, and 1015 offer 600 x 600 x 2 dpi printing (effectively 1200 dot per inch (dpi) using HP REt technology).

The product prints at 12 pages per minute (HP LaserJet 1010) or 15 ppm for letter-size paper and 14 ppm for A4-size paper (HP LaserJet 1012 and HP LaserJet 1015). With 600 dpi printing for the HP LaserJet 1010 printer and an effective 1200 dpi printing resolution for the other models, the product has exceptional text and graphics print quality. The simple control panel and improved paper handling make this product very easy to use.

The main input tray has a 150-sheet (20 lb paper) capacity for continuous, multiple-page printing. The priority input tray is used for manual feeding single sheets of most recommended media and will hold up to ten sheets of 20 lb paper. Both trays are centerjustified for all supported paper sizes. The output bin holds up to 125 sheets of 20 lb paper.

The product has a very fast first-page-out, at less than eight seconds. The base memory contains 8 MB of RAM, and an embedded 133 MHz processor.

The print engine has an average duty cycle of 1,000 pages per month (7,000 peak). The standard toner life is 2,000 pages with 5 percent toner coverage.

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Firmware description

The firmware in the product includes:

●Host based printing

●PCL Level 5e (HP LaserJet 1015 printer)

●EconoMode functionality

The 1012 and 1015 firmware has Resolution Enhancement technology (REt).

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Product Specifications

Table 1-1. Physical specifications

Product	Height	Depth	Width	Weight
physical	208 mm	230 mm	370 mm	5.9 kg
dimensions	(8.2 in)	(9.1 in)	(14.6 in)	(13 lbs)

Table 1-2. Environmental specifications

HEWLETT-PACKARD LIMITED WARRANTY STATEMENT

HP PRODUCT	DURATION OF LIMITED WARRANTY
HP LaserJet 1010 series (1010, 1012, 1015)	One year from date of purchase.

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit, or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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HEWLETT-PACKARD LIMITED WARRANTY STATEMENT

Extended warranty

In most countries/regions, HP Care Pack provides additional coverage, beyond standard warranty for the HP device and for all HP-supplied internal components. This hardware maintenance can uplift the standard warranty, for example, from next-day to same-day service, and/or extend it up to 5 years. The HP Care Pack can provide Express Exchange or onsite service. For more information, see the support flyer that came with your device for the appropriate phone numbers and information.

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Print cartridge information

The print cartridge is designed to simplify replacement of the major consumable parts. The print cartridge contains the printing mechanism and a supply of toner.

At 5 percent page coverage, a standard print cartridge will print approximately 2,000 pages. However, a cartridge should print more pages if it regularly prints pages with less coverage, such as short memos. The cartridge might print fewer pages if heavy or bold print is used.

For best results, always use a print cartridge before the expiration date stamped on the cartridge box.

Refilled print cartridges

While Hewlett-Packard does not prohibit the use of refilled print cartridges during the warranty period or while the product is under a maintenance contract, it is not recommended for the following reasons:

●Repairs resulting from the use of refilled cartridges are not covered under HewlettPackard warranty or maintenance contracts.

●Hewlett-Packard has no control or process to ensure that a refilled cartridge functions at the high level of reliability of a new HP LaserJet toner cartridge. Hewlett-Packard also cannot predict the long-term reliability effect on the product from using different toner formulations found in refilled cartridges.

●The print quality of HP LaserJet print cartridges influences the customer’s perception of the product. Hewlett-Packard has no control over the actual print quality of a refilled cartridge.

●Parts that are critical to print quality may not be replaced when the cartridge is refilled with toner.

Recycling print cartridges

In order to reduce waste, Hewlett-Packard offers a recycling program. Cartridge components that do not wear out are recycled. Plastics and other materials are recycled. Hewlett-Packard pays the shipping costs from the user to the recycling plant (within the United States). To join this recycling effort, follow the instructions inside the print cartridge box. Refer to http://www.hp.com/recycle for more information.

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Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer Name:		Hewlett-Packard Company
Manufacturer Address:		11311 Chinden Boulevard
		Boise, , Idaho 83714-1021, USA
declares that the product
Product Name:		HP LaserJet 1010 Series Printer
Product Number:		Q2460A, Q2461A, Q2462A, (Regulatory Model Number: BOISB-0207-00)
Product Options:		ALL
conforms to the following Product Specifications:
Safety:	IEC 60950:1999 / EN 60950:2000
	IEC 60825-1:1993 +A1/ EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
	GB4943:1995
EMC:	CISPR 22:1997/ EN 55022:1998 Class B1
	EN 61000-3-2:1995/A14

EN 61000-3-3:1995

EN 55024:1998

FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3

AS / NZS 3548:1995 +A1 +A2 / GB9254:1998

Supplementary Information

The product herewith complies with the requirements of the following EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1)The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2)This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3)For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing name (HP LaserJet 1010) or the product numbers (Q2460A, Q2461A, Q2462A).

	Product Regulations Manager
	PO Box 15 Mail Stop 160
	Boise, Idaho 83707-0015, USA
	(208-396-6000)
	April 1, 2003
For regulatory topics only, contact:
Australia Contact	Product Regulations Manager, Hewlett-Packard Australia, Ltd. 31-41 Joseph Street, Blackburn, Victoria 3130,
	Australia.
European Contact	Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards
	Europe, Herrenberger Strasse 140, Böblingen, D-71034, (+49-7031-14-3143)
U.S.A. Contact	Product Relations Manager, Hewlett-Packard Company PO Box 15, Mail Stop 160 Boise, ID 83707-0015, U.S.A.
	(208-396-6000)

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For Regulatory Topics ONLY, contact:

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements.

«Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. «CEM».»

Korean EMI statement

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Laser statement for Finland

LASERTURVALLISUUS

LUOKAN 1 LASERLAITE

LASERLAITE KLASS 1 LASER APPARAT

HP LaserJet 1010 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.

VAROITUS!

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

VARNING!

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet 1010 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO!

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

VARNING!

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:

1)Aallonpituus 770-795 nm

2)Teho 5 mW

3)Luokan 3B laser

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Installation and Operation

This chapter provides an overview of the appropriate operating environment, describes the control panel, and describes media requirements and loading media to print.

Operating environment ..........................................................................................................	16
Identifying the control panel components...............................................................................	17
Product media specifications..................................................................................................	18
Supported media sizes (printer).......................................................................................	18
Guidelines for using media.....................................................................................................	19
Paper and Transparencies ..............................................................................................	19
Common media problems table .......................................................................................	19
Labels ..............................................................................................................................	19
Envelopes ........................................................................................................................	20
Card stock and heavy media ...........................................................................................	20
Loading media .......................................................................................................................	22
Loading media to print......................................................................................................	22

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Operating environment

Place the product on a sturdy, level surface in a well-ventilated area that meets the following environmental requirements:

●Temperature: 10° to 32.5° C (50° to 90.5° F)

●Humidity: 20 to 80 percent relative humidity (no condensation)

●Away from direct sunlight, open flames, and ammonia fumes

●Sufficient space around the product to allow for proper access and ventilation

370mm (14.6 inches)

208mm (8.2 inches)

	inches)
.1
(9
230mm

Figure 2-1. Dimensions of product

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Identifying the control panel components

The printer control panel has three lights and two buttons. These lights produce patterns that identify your printer’ s status.

Figure 2-2. Control panel lights and buttons

1Attention light: Indicates printer media input tray is empty, print cartridge door is open, print cartridge is missing, and other errors.

2Ready light: Indicates that the printer is ready to print.

3Go button and light: To print a demo page, or to continue printing while in manual feed mode, press and release the Go button. To print a configuration page, press and hold the Go button between 5 and 10 seconds until the attention and ready lights flash. To run a cycle to clean the paper path (using a transparency), press and hold the Go button for at least 10 seconds until the attention and ready lights stay on.

4Cancel Job button: When the printer is processing data, press the Cancel Job button to cancel the print job.

Note	The two printer buttons, Go and Cancel are mechanically linked and activate the same switch
	on the formatter. The formatter switch performs the correct function, based on the state of the
	printer when either button is pressed. Ease-of-use studies during product design resulted in
	offering the user a Go and a Cancel button rather than just a single button.

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Identifying the control panel components

Product media specifications

	The product accepts a variety of media. Properties such as weight, grain, and moisture
	content are important factors affecting printer performance and output quality. Media should
	conform to the guidelines in the User Guide located on the product CD. Media that does not
	meet HP guidelines might cause poor print quality, increased media jams, or premature wear
	on the product. This may require repair.
	Damage caused by media that does not meet HP’s specifications is not covered by the HP
CAUTION
	warranty or service agreements.

Note

Supported media sizes (printer)

The printer supports media within these sizes:

●Minimum: 76 x 127 mm (3 x 5 in)

●Maximum: 216 x 356 mm (8.5 x 14 in)

Table 2-1. Media types

Paper type	Metric	English
Letter	216 x 279 mm	8.5 x 11 in
Legal	216 x 356 mm	8.5 x 14 in
Executive	184 x 267 mm	7.25 x 10.5 in
A4	210 x 297 mm	8.25 x 11.75 in
COM10 Envelopes	105 x 241 mm	4.13 x 9.5 in
DL Envelopes	110 x 220 mm	4.33 x 8.67 in
C5 Envelopes	162 x 229 mm	(6.4 x 9 in)
B5 Envelopes	176 x 250 mm	(6.9 x 9.85 in)
Monarch Envelopes	98.5 x 191 mm	(3.88 x 7.5 in)
Custom size media	custom	custom

Narrow and heavy media can cause the printer to print slower.

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+ 118 hidden pages

Item	Value
Print resolution
Normal black and white	600 by 600 dpi
Print speed
A4, black and white	12 ppm

Item	110-volt models	220-volt models
Power supply	110 to 127 V (+/- 10 %)	220 to 240 V (+/- 10 %)
	50 to 60 Hz (+/- 2 Hz)	50 to 60 Hz (+/- 2 Hz)

Item	110-volt models	220-volt models
Power consumption (typical)
During printing	250 W (average)	250 W (average)
During printing	250 W (average)	250 W (average)
During standby	2 W (average)	2 W (average)
During standby	2 W (average)	2 W (average)
Power Save mode	2 W (average)	2 W (average)
Off mode	0 W (average)	0 W (average)
Off mode	0 W (average)	0 W (average)
Heat output
During printing	X BTU/hr	X BTU/hr
Minimum recommended circuit	4.5 A	2.3 A
capacity

Activity level	Operator (<1m)	Bystander (1m)	Sound power
Active	LpAm56 dB (A)	LpAm48 dB (A)	LWAd6.1 Bels (A)
Idle	LpAmN/A dB (A)	LpAmN/A dB (A)	LWAdN/A Bels (A)
	(inaudible)	(inaudible)	(inaudible)