Honeywell CV31 User Manual
Thor CV31
Vehicle-Mount Computer
Model CV31A
User Manual
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and
other information contained in this document without prior notice, and the reader should in all
cases consult HII to determine whether any such changes have been made. The information
in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for
incidental or consequential damages resulting from the furnishing, performance, or use of
this material.
This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated into
another language without the prior written consent of HII.
Trademarks
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, Windows Embedded Handheld, and the Windows logo are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
microSD and microSDHC are trademarks or registered trademarks of SD-3C, LLC in the
United States and/or other countries.
This product includes software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
Regex++ library © Copyright 1998-2001 by Dr. John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for
any purpose is hereby granted without fee, provided that the above copyright notice appear
in all copies and that both that copyright notice and this permission notice appear in
supporting documentation. Dr John Maddock makes no representations about the suitability
of this software for any purpose. It is provided “as is” without express or implied warranty.
Patents
For patent information, please refer to www.hsmpats.com.
© 2014 Honeywell International Inc. All rights reserved.
ii Thor CV31 Vehicle-Mount Computer User Manual
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Send Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About the Computer Features . . . . . . . . . . . . . . . . . . . . . . .1
1
About the Thor CV31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Configure the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About the Power Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Configure the Power Options Menu . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Contents
How to Supply Power to the CV31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About the Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Check the Status of the Backup Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Disable Backup Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to Mount the CV31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to Connect a Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About Serial Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect a Serial Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About USB Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect a USB Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to Connect a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to Change the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connect an External Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About External Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Thor CV31 Vehicle-Mount Computer User Manual iii
Contents
Install an External Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Bar Code Slot Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure the Bar Code Slot Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Install a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CV31 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
About the User Interface and Installed Applications. . . .23
2
About the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calibrate the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Applications Installed on the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Downloadable Applications for the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About HTML5 Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About Launcher for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About Intermec Terminal Emulator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configure the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . .29
3
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 32
How to Navigate in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Enable Intermec Settings Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Hide Menu Items in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . 38
iv Thor CV31 Vehicle-Mount Computer User Manual
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
About 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configure Bluetooth Communications. . . . . . . . . . . . . . . . . . . . . . 39
Connect a Bluetooth Scanner with the Quick Connect Bar Code . 39
Connect a Bluetooth Scanner with the Wireless Scanning App . . 40
Connect to a Bluetooth Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configure WPA or WPA2 Enterprise (802.1x) Security with
Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configure WPA or WPA2 Personal (PSK) Security with
Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configure 802.1x Security with Funk Security. . . . . . . . . . . . . . . . 44
Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . 44
Configure Static WEP Security with Funk Security . . . . . . . . . . . . 45
Use Open (No Security) Associations with Funk Security. . . . . . . 45
Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
4
How to Manage the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How to Manage the Computer with CloneNGo . . . . . . . . . . . . . . . . . . . . . 48
How to Manage the Computer with SmartSystems . . . . . . . . . . . . . . . . . . 48
How to Manage the Computer with Third-Party Software . . . . . . . . . . . . . 49
How to Develop and Install Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Package Your Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Install Applications with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Install Applications with Microsoft Synchronization Software. . . . . . . . . . . 50
Install Applications with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Install Applications with a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
How to Launch Applications Automatically. . . . . . . . . . . . . . . . . . . . . . . . . 51
How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Update the Computer with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . 52
Update the Computer with a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . 53
Thor CV31 Vehicle-Mount Computer User Manual v
Troubleshoot and Maintain the Computer . . . . . . . . . . . .55
5
How to Troubleshoot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Wi-Fi Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How to Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Problems Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Call Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Find Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Find Your Operating System Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reset the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Clean the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Screen Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Keyboard Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Bar Code Symbologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
COM 1 and COM 3 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
B
Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Core Messaging Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Device Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Virtual Wedge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
vi Thor CV31 Vehicle-Mount Computer User Manual
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand cautions and notes
that are in this document.
A caution alerts you to an operating procedure, practice, condition,
or statement that must be strictly observed to prevent equipment
damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Honeywell product, visit the
Honeywell website at www.honeywellaidc.com and click Resources >
Warranty.
Web Support
Visit the Honeywell website at www.honeywellaidc.com to download
our current manuals (in PDF).
Visit the Knowledge Base (www.hsmknowledgebase.com) to access
thousands of immediate solutions, or go to the Technical Support Portal
(www.hsmsupportportal.com) to request support. To contact our
technical support team directly, fill out an online support form at
www.hsmcontactsupport.com.
Thor CV31 Vehicle-Mount Computer User Manual vii
Before You Begin
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please contact
the Intermec Technical Communications department directly at
ACSHSMTechnicalCommunications@honeywell.com.
Telephone Support
For our latest contact information, please check our website at
www.honeywellaidc.com/locations.
Who Should Read This Manual
This manual is for the person who is responsible for installing,
configuring, and maintaining the CV31.
This manual provides you with information about the features of the
CV31, and how to install, configure, operate, maintain, and troubleshoot
the computer.
Before you work with the CV31, you should be familiar with your network
and general networking terms, such as IP address.
Related Documents
The Honeywell website at www.honeywellaidc.com contains our
documents (as .pdf files) that you can download for free.
To download documents
1 Visit the Honeywell website at www.honeywellaidc.com.
2 Click Products.
3 Use the Products menu to navigate to your product page. For
example, to find the CV31 product page, click Vehicle-Mount
Computers > Thor CV31 Vehicle-Mount Computer.
viii Thor CV31 Vehicle-Mount Computer User Manual
1
About the Computer Features
This chapter introduces the Thor™ CV31 Vehicle-Mount Computer
with Microsoft® Windows® Embedded Compact 7 (CE 7). Use this
chapter to learn about basic features and functions of the
computer, as well as available accessories.
1
Chapter 1 — About the Computer Features
About the Thor CV31
The Thor™ CV31 is a vehicle-mount computer that is rugged, versatile
and built on the Microsoft® Windows® Embedded Compact 7 (CE 7.0)
operating system.
The CV31 with a Texas Instruments WL1273 802.11a/b/g/n radio
installed is Wi-Fi® certified for interoperability with other 802.11a/b/g/n
wireless LAN devices.
CV31 Front View
2 Thor CV31 Vehicle-Mount Computer User Manual
About the Buttons
5
1
2
3
4
The buttons on the front of the computer provide easy access to power,
volume, brightness, and device health. You can also program buttons P1
to P4 to access different system functions.
Chapter 1 — About the Computer Features
CV31 Buttons
Callout Button Description
1 P1 Opens the Device Health Dashboard.
2 P2 Press and release to cycle through the five
backlight levels.
3 P3 Decreases the volume.
4 P4 Increases the volume.
5 Power Controls the power state of the computer.
Thor CV31 Vehicle-Mount Computer User Manual 3
Chapter 1 — About the Computer Features
About the Power Button
The Power button controls the power state of the computer.
Power Button Actions
Computer
State
On Press and release to open the Power Options menu.
Suspend Press to wake up the computer.
Off Press to turn on the computer.
You can also use Intermec Settings to disable the Power button or
configure the button to perform the actions available from the Power
Options menu.
Power Button Action
Press and hold for more than 8 seconds to turn off the
computer.
Configure the Power Button
You can disable the Power button or configure the button to perform the
actions available from the Power Options menu.
1 On your computer, start Intermec Settings.
2 Tap Device Settings > Power Management > Power Button >
Power button behavior.
3 Select the action that you want to be performed when you press the
Power button.
4 To save your changes, tap OK.
About the Power Options
The power options for the computer are available from the Power Options
menu. When the computer is on, press the Power button to open the
Power Options menu. The timeout bar at the bottom of the screen
indicates how much time is left to make a selection. If you do not select a
power option, the selected action (outlined in bold) occurs after the
timeout.
4 Thor CV31 Vehicle-Mount Computer User Manual
Chapter 1 — About the Computer Features
Power Options Menu
Power Options Menu
Option Description
Screen Off Lowest power saving mode. The screen turns off, but the
radios and internal devices stay on. Tap the screen to turn
on the computer. By default, Screen Off does not appear
on the Power Options menu.
Suspend The computer powers off all radios and internal devices not
involved in saving the system state. You can wake the
computer by pressing the Power button.
Reboot The computer does not save the current system state, but
the registry and file systems are saved. The computer
shuts down all running processes and restarts.
Shutdown The computer turns off.
Cancel Closes the Power Options menu.
If you are using WPA or 802.1x security, the computer may need to
reauthenticate before it resumes your application. The Real Time Clock
(RTC) persists through all of the power options as long as it receives
power from the Real Time Clock battery.
Thor CV31 Vehicle-Mount Computer User Manual 5
Chapter 1 — About the Computer Features
Configure the Power Options Menu
You can enable or disable the Power Options menu, determine which
options appear on the menu, and set the amount of time you have to
make a selection.
1 On your computer, start Intermec Settings.
2 Tap Device Settings > Power Management > Power Button >
Power Button Screen > Screen Options Displayed.
3 Configure the Power Options menu:
• To enable or disable the Power Options menu, tap Enable power
button screen.
• To select the options that appear on the Power Options menu, tap
Screen Options Displayed.
• To set the amount of time to make a selection (from 1 to 20
seconds), tap Screen timeout (seconds).
4 To save your changes, tap OK.
About the Ports and Connectors
The connectors provide access to power, external devices, and
communications.
1
2
3
4
Back View of the CV31
6 Thor CV31 Vehicle-Mount Computer User Manual
5
Chapter 1 — About the Computer Features
6
7
Headset Jack on the Front of the CV31
Antenna Connector on the Top of the CV31
Thor CV31 Vehicle-Mount Computer User Manual 7
Chapter 1 — About the Computer Features
CV31 Ports and Connectors
Callout Connector Description
1 Ethernet Supports 10BaseT/100BaseT full duplex
2 COM1 Connects the computer to RS-232 devices, like
3 COM3 Connects the computer to RS-232 devices, like
4 AUX Connects USB devices, like keyboards to the
5 Power Connects the computer to an AC/DC or DC/DC
6 Headset
Jack
7 Antenna Connects an external antenna to the computer.
standard Ethernet interfaces.
scanners or printers.
scanners or printers.
computer. You can connect a single or double
USB cable to the AUX connector to turn it into
one or two USB host connectors. You can also
connect a developer USB cable to turn the port
into a USB 1.1 Client connection.
power supply.
Connects a 3.5 mm (1/8") headset to the
computer.
8 Thor CV31 Vehicle-Mount Computer User Manual
About the Status LEDs
1
2
3
The status LEDs turn on, turn off, or blink to indicate a specific activity on
your computer.
Chapter 1 — About the Computer Features
CV31 Status LEDs
Status LED Descriptions
Callout LED Color Description
Thor CV31 Vehicle-Mount Computer User Manual 9
1 Good Read Green Both sides of the LED turn green to
indicate that the CV31 successfully
read a bar code.
2 Ready-to-
Work indicator
Blue If Intermec Terminal Emulator (ITE)
is installed, the application is
running and is connected to the
host.
If you do not have ITE, you can
configure the Ready-to-Work
indicator to turn on or off to indicate
a healthy state.
Blinking
blue
ITE is running but not connected to
the host. The computer is unhealthy.
Chapter 1 — About the Computer Features
Status LED Descriptions (continued)
Callout LED Color Description
Off ITE is not installed or not running.
The computer is healthy.
3 Battery Status Steady
orange
Blinking
orange
Blinking
red
The battery is outside the allowable
charging temperature range of 0 °C
to 40 °C (32 °F to 104 °F). Charging
will resume when the battery
temperature returns to within the
acceptable range.
There is a battery error. The battery
is not charging because it is
missing, faulty, or there is a bad
connection.
The CV31 is not connected to
external power, and the battery is
very low. The computer will go into
Suspend mode soon. Charge or
replace the battery.
How to Supply Power to the CV31
The accessories you use to supply power to the CV31 depends on
whether you want to replace a CV30 and keep your existing wiring or
perform a new installation:
• To replace a CV30 and keep your existing wiring, you need to
purchase an adapter cable (P/N VE027-8024-C0).
• To perform a new installation, you need to know the electrical rating
of your CV31 and the vehicle you are installing it on to determine
which power supply to use.
Note: The AC power supply for the CV31 is different than the AC power
supply for the CV30. Do not use the CV30 power supply with the CV31.
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Chapter 1 — About the Computer Features
CV31 Power Supply Options for a New Installation
Installation
Electrical
Requirement
CV31 Electrical
Rating
Use This Power Supply
100-240
VAC,50-60 Hz
Vehicle:
9-36 VDC
Vehicle:
Over 36 VDC,
up to 96 VDC
*The connector for the CV31 AC power supply is different than the one
for the CV30. You cannot use the CV31 power supply with a CV30.
12 V, 2.1 A or 936 V, 5.1 A
9-36 V, 5.1 A Thor CV31/CV61 Direct Wiring Kit (P/
12 V, 2.1 A or 936 V, 5.1 A
AC Power Supply (P/N 203-955-001)*
N 203-950-001)
Universal Vehicle Power Supply Kit
(P/N 203-950-002) with cable P/N
VE027-8024-C0
About the Backup Battery
If the CV31 is disconnected from external power, the backup battery can
keep the CV31 running in a network connected state for up to 30 minutes.
When power is restored, the CV31 continues normal operation.
An internal charger automatically charges the backup battery (within 8
hours) when the CV31 is connected to external power.
Note: The battery temperature must be with in the acceptable range of
0 °C to 40 °C (32 °F to 104 °F) to charge.
Check the Status of the Backup Battery
Check the status of the backup battery to make sure that it is functioning
properly.
1 Tap Start > Settings > Control Panel.
2 Double tap Power.
The battery status appears on the Battery tab.
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Chapter 1 — About the Computer Features
Disable Backup Battery Charging
If you use the CV31 in a cold environment for an extended period of time,
the backup battery temperature may fall below the required temperature
for charging (0 °C, 32 °F). To prevent data loss, the default state of the
CV31 is to not start if the backup battery does not have sufficient charge.
If you need to start a CV31 that has a low battery but is connected to
external power in a cold environment, you can disable this setting.
Caution: If the CV31 is disconnected from external power and the
backup battery does not have sufficient charge, data may be lost or
corrupted.
1 Start Intermec Settings.
2 Tap Device Settings > Boot Charging Options.
3 Select Disable charging during startup.
How to Mount the CV31
Use a Honeywell approved mounting accessory to mount the CV31:
• Desktop Mounting Kit (P/N 805-815-001)
• Vehicle Mounting Kit with a 1.5-inch (C-size) (P/N 805-813-001) or
2.25-inch (D-size) (P/N 805-814-001) RAM ball
• Wall Mounting Kit (P/N VE011-2006)
• Mounting Screw Kit (P/N 213-043-001) to mount the CV31 to an
existing 1.5-inch (C-size) or 2.25-inch (D-size) RAM ball
How to Connect a Scanner
You can connect a scanner to the computer with one of these connectors:
• Serial
• USB
Note: Power to the COM ports is disabled when power is not supplied to
the CV31 (the vehicle is turned off).
You can also connect a Bluetooth scanner through Bluetooth
communications.
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About Serial Scanners
You connect a serial tethered scanner to COM1 or COM3. By default,
these COM ports are configured so that you can connect specific
scanners without making any configuration changes. To configure the
COM ports to work with other scanners, you can change the scanner
model in Intermec Settings.
Note: By default, both COM ports are opened by Intermec data collection
software. To connect another serial device, like a printer, you need to
disable the scanner port.
Default COM Port Scanner Settings
COM Port Default Scanner Model Default Scanner Settings
COM1 SR Intermec scanner (for
rugged Intermec scanners:
SR30, SR31, and SR61T)
COM3 ASCII 9600 baud, 8 data bits, no
You also need an appropriate serial cable. For help, see the user manual
for your scanner.
Chapter 1 — About the Computer Features
57600 baud, 8 data bits, no
parity, 1 stop bit
parity, 1 stop bit
Connect a Serial Scanner
By default, when you connect a tethered scanner, the scanner settings
are overwritten by the computer settings for the scanner. You can change
this setting in Intermec Settings.
1 Start Intermec Settings.
2 Tap Data Collection > Tethered Scanners.
3 To keep the scanner settings, tap Tethered-Configure on connect,
select Keep scanner settings, and tap OK.
4 Tap the COM port that you want to connect the scanner to: Tethered
Scanner (COM1) or Tethered Scanner (COM3).
5 To change the scanner model, tap Scanner Settings, and then select
a Scanner model from the list.
6 Configure the settings for the scanner you selected in Step 5 and
close Intermec Settings.
7 Connect the scanner to the appropriate COM port.
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Chapter 1 — About the Computer Features
About USB Scanners
To use a USB scanner with the CV31, you need to configure the scanner
as a Human Interface Device (HID). When HID is enabled, scanned bar
code data is sent directly to an active window as if the data came from a
keyboard. You need to configure any data handling settings in the
scanner with the scanner manufacturer’s configuration bar codes. For
help, see the scanner user manual.
Connect a USB Scanner
Connect a USB tethered scanner to the AUX port.
1 Connect an appropriate USB cable to the AUX port on the computer.
2 Connect the scanner to the USB cable.
How to Connect a Headset
Use one of these methods to connect a headset or audio device:
• Plug a 3.5 mm (1/8") headset into the headset jack. Note that the
headset jack on the CV31 is not the same size as the headset jack on
the CV30 (2.5 mm, 3/32").
• Use the Bluetooth Audio applet.
• Pair a Vocollect Bluetooth headset with the near-field communication
(NFC) radio.
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Chapter 1 — About the Computer Features
NFC
Location of the NFC Radio
How to Change the Volume
The computer volume controls the sounds you hear when you tap the
screen or scan bar codes with an external scanner.
Methods to Change the Volume
Method Description
Front panel buttons Use the volume up and volume down buttons on
Control panel Tap Start > Settings > Control Panel, and then
Intermec Settings Start Intermec Settings and go to Device Settings
Thor CV31 Vehicle-Mount Computer User Manual 15
the front panel.
double-tap Volume & Sounds.
> Sounds > Beeper and voice.
Chapter 1 — About the Computer Features
Connect an External Keyboard
You can attach a compact or standard external keyboard to make data
entry easier. To attach a standard keyboard, you also need an
appropriate USB cable.
1 Mount the keyboard. For help, see the installation instructions that
ship with the mounting kit.
2 Connect the keyboard to the CV31:
• For compact keyboards, connect the keyboard cable to the AUX
port on the computer.
• For standard keyboards, connect an appropriate USB cable to the
computer, and then connect the keyboard to the USB cable.
About External Antennas
Use an external antenna to increase the signal strength of the wireless
radio in the CV31. You can mount the antenna on a wall, forklift, or other
flat surface with hardware or adhesive-backed hook and loop fastener
material.
For most fixed installations, you should mount the antenna in a verticallypolarized position with the cable from the antenna parallel to the floor and
ceiling. However, you may need to experiment with antenna position to
find an orientation that provides the best antenna performance. Use the
ISpyWiFi application that ships on the computer to determine which
antenna position provides the best signal strength.
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Install an External Antenna
Install an external antenna to increase the wireless signal strength.
Note: External antennas must only be installed by trained professionals.
1 Lift the cover from the antenna connector.
2 Secure the antenna cable to the connector. The CV31 automatically
detects the connection, disables the internal antenna, and uses the
external antenna.
3 Use your own mounting hardware to secure the antenna to a wall,
forklift, or other surface.
About the Bar Code Slot Reader
Install a visible light (P/N 858-098-001) or infrared light (P/N 858-098-
002) bar code slot reader (Model AR3) to scan and enter bar code data.
The CV31 decodes the bar code and enters the data or command.
After you install the bar code slot reader, you need to enable and
configure it. By default, these symbologies are enabled: Code 39, Code
128, UPC A, UPC E, EAN 8, and EAN 13. You should only enable the
symbologies that you plan to read.
When you scan a bar code, the Good Read LED turns green to indicate
a successful scan.
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Chapter 1 — About the Computer Features
(x6)
Configure the Bar Code Slot Reader
If you installed the bar code slot reader (Model AR3) accessory, you need
to enable and configure it before you can use it.
1 Start Intermec Settings.
2 Tap Data Collection > Tethered Scanner (COM1 or COM3) >
Scanner Settings.
3 Tap Scanner Model.
4 From the list, select ID Tech Slot Scanner.
5 Select Enable Scanner Port.
6 Tap OK.
7 Tap Data Collection > Tethered Scanner (COM1 or COM3) >
Symbologies.
8 Only enable the symbologies that you plan to read.
Install a microSD Card
Use a microSD card to increase file storage or install software. The
computer resets when you install or remove a microSD card.
1 To turn off the computer, press the Power button and tap Suspend.
2 Disconnect the power cord from the computer.
3 Use a Phillips screwdriver to remove the six screws that secure the
cover.
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Chapter 1 — About the Computer Features
4 The antenna cable is connected to the cover, so carefully lift but do
not remove the cover.
5 Insert the microSD card into the microSD card slot.
6 Close the cover.
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