Hisense 50Q7G, 55Q7G, 65Q7G, 75Q7G, 50Q8G Quick Setup Guide
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4K HDR Smart TV
Quick Setup Guide
Help Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online. Before using the TV, please read this guide carefully and keep it for future reference.
ES-G194998-1
English
Copyright statement
© 2020 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Setup Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under the laws of the US, Canada, Mexico and international copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of the rights of Hisense Company Ltd. under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or for other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA:
Hisense USA Corporation
7310 McGinnis Ferry Road Suwanee, GA 30024
CANADA:
Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2
MEXICO:
Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520
Hisense, and any and all other Hisense product names, logos, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
Disclaimer
Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.
This Quick Setup Guide supports the following models:
50Q7G |
55Q7G |
65Q7G |
75Q7G |
50Q8G |
55Q8G |
65Q8G |
75Q8G |
50H8G |
55H8G |
65H8G |
75H8G |
Table of Contents |
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What's in the box............................................................................................................. |
3 |
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Getting started................................................................................................................. |
4 |
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Step 1. Attach stand or mount.................................................................................... |
4 |
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Step 2. Connect devices to your TV........................................................................... |
8 |
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Step 3. Get your remote ready................................................................................. |
11 |
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Step 4. |
Power on the TV.......................................................................................... |
14 |
Step 5. |
Complete the first-time setup....................................................................... |
14 |
Step 6. |
Establish a network connection.................................................................... |
14 |
Step 7. |
Enjoy your TV! ............................................................................................. |
16 |
Troubleshooting ....................................................................................................... |
17 |
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Product Specifications.............................................................................................. |
18 |
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Certification and Compliance.................................................................................... |
20 |
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1
Congratulations on the purchase of your Hisense TV! If you would like to know 'all things Hisense', contact us using the support info:
The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need.
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Customer Care |
Hisense Support |
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Register your TV |
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U.S.A |
• Phone: 1-888-935- |
http://www.hisense-usa. |
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8880 |
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Monday - Friday: 9 AM |
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to 9 PM EST |
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Saturday - Sunday: 9 |
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AM to 6 PM EST |
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• Service Email: |
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Service@hisense- |
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usa.com |
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CANADA |
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• Phone: 1-855-344- |
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canada.com/support/ |
canada.com/support/ |
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7367 |
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productReg.asp |
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Monday - Friday: 8 AM |
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to 8 PM EST |
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• Service Email: |
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canadasupport@ |
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hisense.com |
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MEXICO |
• Phone: 01-800-008 |
https://hisense.com.mx/ |
https://hisense.com.mx/ |
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8880 |
support/ |
product-registration/ |
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•Hours of Operation:
Monday - Friday: 9:0021:00 hrs
Saturday: 9:00-15:00 hrs
•Service Email:
servicio@hisense. |
*Scan to download user manual |
com.mx |
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Disclaimer: This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
2
What's in the box
Your Hisense TV comes with the following items:
● |
TV |
● Quick Setup Guide (this document) |
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● |
power cord |
● 1 set of AAA batteries |
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remote control |
● Important Safety Information and Warranty Card |
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2 base stands |
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4 screws (M5×12)(50"/55"/65") |
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4 screws (M5×16)(75") |
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4 hanging wheel (75”) |
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
· Please check foam for accessories before discarding.
· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter. · Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
You will also need the following items (which are not included) to set up your TV:
●Wireless router (not included) for Internet connectivity
●Phillips screwdriver (not included) to secure the TV stand
●HDMI and other types of cables (not included) to connect external devices to the TV
●Wall mount bracket (not included) if you prefer to mount the TV on the wall
3
Getting started
Step 1. Attach stand or mount
Before you start using your TV, attach your TV stand or mount it on the wall.
CAUTION:
•Disconnect the A/C power cord before installing a stand or a wall mount bracket.
•The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
•After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.
Attach the TV stand
To attach the TV stand legs to your TV:
1.Carefully place your TV face down on a clean, soft, flat surface.
2.Insert the TV Base Stand into the bottom slots on your TV.
3.Use the screws provided to secure each leg tightly.
50"
Base Stand
Screws: M5×12
Screws: M5×12
Base Stand 
4
Note: If your table is long enough to place the TV on top of, then insert the base stands into the screw holes ‘A’ that are shown in the illustration. If your table is NOT long enough, then insert the base stand into the screw holes ‘B’ that are shown in the illustration. Note that these two installation methods types cannot be mixed.
55"
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A |
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B |
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A |
Screws: M5×12 |
B |
Screws: M5×12 |
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Base Stand |
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Base Stand |
Base Stand |
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Base Stand |
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65"
Base Stand
A
Screws: M5×12
A
Base Stand |
Screws: M5×12 |
Base Stand
B
B |
Screws: M5×12 |
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Base Stand
Screws: M5×12
5
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