Hikvision DS-2CD2E20F-W installation Guide

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Network Dome Camera

Quick Start Guide

UD04317B

Network Dome Camera·Quick Start Guide

Quick Start Guide

COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to 2Exx Network Camera.

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

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Network Dome Camera·Quick Start Guide

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

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Network Dome Camera·Quick Start Guide

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European

standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

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Network Dome Camera·Quick Start Guide

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier

upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol,

which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.

The precaution measure is divided into “Warnings” and “Cautions”

Warnings: Serious injury or death may occur if any of the warnings are neglected.

Cautions: Injury or equipment damage may occur if any of the cautions are neglected.

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Network Dome Camera·Quick Start Guide

 

 

Warnings Follow these

Cautions Follow these

safeguards to prevent

precautions to prevent

serious injury or death.

potential injury or material

 

damage.

 

 

Warnings

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

Please make sure that the plug is firmly connected to the power socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed.

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Network Dome Camera·Quick Start Guide

If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.

Cautions

Make sure the power supply voltage is correct before using the camera.

Do not drop the camera or subject it to physical shock.

Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt.

Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time.

The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam.

Do not place the camera in extremely hot, cold (the operating temperature shall be-30°C ~+60°C, or -40°C ~ +60°C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation.

To avoid heat accumulation, good ventilation is required for operating environment.

Keep the camera away from liquid while in use.

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Network Dome Camera·Quick Start Guide

While in delivery, the camera shall be packed in its original packing, or packing of the same texture.

Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact with your dealer for more details.

Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

0504051070109

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Network Dome Camera·Quick Start Guide

 

Table of Contents

 

1 Appearance Description ...............................................................

10

1.1 Overview.......................................................................

10

1.2 Installing the SD Card ....................................................

12

2 Installation....................................................................................

14

3 Setting the Network Camera over the LAN ..................................

19

3.1 Wiring ...........................................................................

19

3.2 Activating the Camera ...................................................

20

3.2.1 Activation via Web Browser................................

20

3.2.2 Activation via SADP Software .............................

21

3.3 Modifying the IP Address ..............................................

23

4 Accessing via Web Browser ..........................................................

26

5 Operating via Hik-Connect App ....................................................

28

5.1 Enable Hik-Connect Service on Camera.........................

28

5.1.1 Enable Hik-Connect Service via SADP Software ..

28

5.1.2 Enable Hik-Connect Service via Web Browser ....

29

5.2 Hik-Connect Setup ........................................................

31

5.3 Adding Camera to Hik-Connect .....................................

31

5.4 Initializing the Memory Card .........................................

33

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Hikvision DS-2CD2E20F-W installation Guide

Network Dome Camera·Quick Start Guide

1 Appearance Description

1.1 Overview

 

2

 

1

 

Figure 1-1 Overview(1)

3

4

 

Figure 1-2 Overview(2)

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Network Dome Camera·Quick Start Guide

5

6

 

Figure 1-3 Overview(3)

 

Table 1-1 Description of Overview

 

 

No.

Description

1

Bubble

 

 

2

Lens

 

 

3

Micro SD Card Slot

 

 

4

WPS (Wi-Fi Protected Setup) / Reset Button

 

 

5

Power Supply Interface (12 VDC)

 

 

6

10M / 100M self-adaptive Ethernet interface & PoE

 

 

11

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