Hikvision DS-2CD2D21G0-M-D-NF-2-8mm, DS-2CD2D21G0-M-D-NF-4mm User Manual

DS-2CD2D21G0/M-D/NF
Pinhole and Covert
Mini Network Cameras
User Manual
DS-2CD2D21G0/M-D/NF User Manual
About this Manual
This Manual is applicable to the DS-2CD2D21G0/M-D/NF Pinhole and Covert Mini Network Cameras.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company Web site.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL OUR COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Notice:
If camera fails to synchronize local time with that of the network, you need to set up camera time manually. Visit the camera and enter system setting interface for time setting.
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”:
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Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
WARNINGS! Follow these safeguards to
prevent serious injury or death.
CAUTIONS! Follow these precautions to prevent potential injury or material damage.
WARNINGS
Please use a power adapter that can meet the safety extra low voltage (SELV) standard. Source with 12 VDC or 24 VAC (depending on model) according to the IEC60950-1 and Limited Power Source standard.
To reduce the risk of fire or electrical shock, do not expose this product to rain or moisture.
This installation should be made by a qualified service person and should conform to all local codes.
Please install blackout equipment into the power supply circuit to address supply interruption.
Make sure that the ceiling can support more than 50 (N) Newton gravities if the camera is fixed to the ceiling.
If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)
CAUTIONS!
Make sure the power supply voltage is correct before using the camera.
Do not drop the camera or subject it to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
Do not aim the camera lens at a strong light such as the sun or an incandescent lamp. A strong light can cause fatal damage to the camera.
The sensor may be burned out by a laser beam, so when any laser equipment is being used, make sure that the surface of the sensor not be exposed to the laser beam.
Do not place the camera in extremely hot or cold temperatures (refer to product specification for working temperature), dusty or damp environment, and do not expose it to high electromagnetic radiation.
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To avoid heat accumulation, ensure there is good ventilation to the device.
Keep the camera away from water and any liquids.
While shipping, pack the camera in its original, or equivalent, packing materials or packing of the same texture.
Improper use or replacement of the battery may result in hazard of explosion. Please use the manufacturer recommended battery type.
NOTE: For cameras that support IR, you are required to pay attention to the following precautions to prevent
IR reflection:
Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until the installation is finished. If there is dust or grease on the dome cover, clean the dome cover with a clean soft cloth and isopropyl alcohol.
Make certain the installation location does not have reflective surfaces of objects too close to the camera. The IR light from the camera may reflect back into the lens, causing reflection.
The foam ring around the lens must be seated flush against the inner surface of the bubble to isolate the lens from the IR LEDS. Fasten the dome cover to the camera body so that the foam ring and the dome cover are attached seamlessly.
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Table of Contents
Chapter 1 General ............................................................................................................................................................. 8
Chapter 2 Network Connection ........................................................................................................................................ 9
Chapter 3 Access to the Network Camera .................................................................................................................... 19
Chapter 4 Wi-Fi Settings ................................................................................................................................................. 21
Chapter 5 Live View ........................................................................................................................................................ 30
Chapter 6 Network Camera Configuration .................................................................................................................... 37
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Chapter 7 Network Settings ............................................................................................................................................ 55
Chapter 8 Video/Audio Settings ..................................................................................................................................... 76
Chapter 9 Image Settings ............................................................................................................................................... 84
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Chapter 10 Event Settings ................................................................................................................................................ 92
Chapter 11 Storage Settings .......................................................................................................................................... 137
Chapter 12 Playback ....................................................................................................................................................... 146
Chapter 13 Picture ........................................................................................................................................................... 148
Chapter 14 Application ................................................................................................................................................... 149
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Appendix 156
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Chapter 1 General
System Requirement
Operating System
Microsoft Windows XP SP1 and above version
CPU: 2.0 GHz or higher
RAM: 1 GB or higher
Display: 1024 × 768 resolution or higher
Web Browser (For cameras that supports plug-in free live view): Internet Explorer 8-11, Mozilla Firefox 30.0 and above version, and Google Chrome 41.0 and above version
NOTES: » For Google Chrome 45 and above versions or Mozilla Firefox 52 and above versions that are plug-in free,
Picture and Playback functions are hidden.
» To use mentioned functions via a Web browser, change to their lower version, or change to Internet Explorer
8.0 and above version.
» For cameras that do NOT support plug-in free live view, Internet Explorer 8 - 11, Mozilla Firefox 30.0 - 51, and
Google Chrome 41.0 - 44.
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Chapter 2 Network Connection
NOTES: » You shall acknowledge that the use of the product with Internet access might be under network security risks.
For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, please contact with your dealer or the nearest service center.
» To ensure the network security of the network camera, we recommend you to have the network camera
assessed and maintained periodically. You can contact us if you need such service.
Before you start:
If you want to set the network camera via a LAN (Local Area Network), please refer to Section 2.1 Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network), please refer to Section 2.2 Setting the Network Camera over the WAN.
Setting the Network Camera over a LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the network camera in the same subnet as your computer, and install the SADP or Hik-Connect software to search and change the IP of the network camera.
NOTE: For detailed introduction to SADP, refer to Appendix 1.
Wiring over the LAN
The following figures show the two ways of cable connection of a network camera and a computer:
Purpose:
To test the network camera, you can directly connect the network camera to the computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set network camera over the LAN via a switch or a router.
or
Network Camera
Network Cable
Computer
Figure 1, Connecting Directly
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Network Camera
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Figure 2, Connecting via a Switch or a Router
Activating the Camera
You are required to activate the camera first by setting a strong password for it before you can use the camera. Activation via Web Browser, Activation via SADP, and Activation via Client Software are all supported.
Activation via Web Browser
1. Power on the camera, and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to enter the activation interface.
NOTES:
» The default IP address of the camera is 192.168.1.64. » The computer and the camera should belong to the same subnet. » For cameras with DHCP enabled by default, use the SADP software to search for the IP address.
Figure 3, Activation via Web Browser
3. Create a password and input it into the password field. A password containing a user name is not allowed.
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STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially high security systems, resetting the password monthly or weekly can better protect your product.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the camera, and resetting the password.
Get the SADP software from the supplied disk or the official Web site, and install the SADP according to the prompts. Follow the steps to activate the camera.
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select the inactive device.
Figure 4, SADP Interface
NOTE: SADP software supports activating the camera in batches. See the SADP software user manual for
details.
3. Create a password and input the password in the password field, and confirm the password. A password containing a user name is not allowed.
STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of
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your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.
NOTE: You can enable the Hik-Connect service for the device during activation.
4. Click Activate to save the password. You can check whether the activation is completed on the pop-up window. If activation failed, make sure that the password meets the requirement and try again.
5. Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox.
Figure 5, Modify the IP Address
6. Input the password and click the Modify button to activate your IP address modification. SADP supports batch IP address modification. Refer to the SADP user manual for details.
Activation via Client Software
The client software is versatile video management software for multiple kinds of devices.
Get the client software from the supplied disk or the official Web site, and install the software according to the prompts. Follow the steps to activate the camera.
1. Run the client software and the control panel of the software pops up, as shown in the figure below.
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Figure 6, Control Panel
2. Click the Device Management icon to enter the Device Management interface, as shown in the figure below.
Figure 7, Device Management Interface
3. Check the device status from the device list, and select an inactive device.
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4. Click the Activate button to pop up the Activation interface.
5. Create a password, input the password in the password field, and confirm the password. A password containing a user name is not allowed.
STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in a high security system, resetting the password monthly or weekly can better protect your product.
Figure 8, Activation Interface (Client Software)
6. Click OK button to start activation.
7. Click the Modify Netinfo button to pop up the Network Parameter Modification interface, as shown in the figure below.
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Figure 9, Modifying the Network Parameters
8. Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking the Enable DHCP checkbox.
9. Input the password to activate your IP address modification.
(Optional) Setting Security Question
A security question is used to reset the admin password when the admin user forgets the password.
The Admin user can follow the pop-up window to complete the security question settings during camera activation, or the admin user can go to the User Management interface to set up the function.
Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to a WAN with a static IP or a dynamic IP.
Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can connect the network camera via a router or connect it to the WAN directly.
Connecting the Network Camera via a Router
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1. Connect the network camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 for detailed IP address configuration of the network camera.
3. Save the static IP in the router.
4. Set port mapping, e.g., 80, 8000, and 554 ports. The steps for port mapping vary according to the different routers. Please call the router manufacturer for assistance with port mapping.
NOTE: Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network camera through a Web browser or the client software over the Internet.
Figure 10, Accessing the Camera through Router with Static IP
Connecting the Network Camera with Static IP Directly
You can also save the static IP in the camera and directly connect it to the Internet without using a router. Refer to Section 2.1.2 for detailed IP address configuration of the network camera.
Figure 11, Accessing the Camera with Static IP Directly
Dynamic IP Connection
Before you start:
Please apply for a dynamic IP from an ISP. With a dynamic IP address, you can connect the network camera to a modem or a router.
Connecting the Network Camera via a Router
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask, and the gateway. Refer to Section 2.1.2 for detailed IP address configuration of the network camera.
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3. In the router, set the PPPoE user name, password and confirm the password.
4. Set port mapping. E.g., 80, 8000, and 554 ports. The steps for port mapping vary depending on different routers. Please call the router manufacturer for assistance with port mapping.
NOTE: Refer to Appendix 2 for detailed information about port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the Network Camera via a Modem
This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE parameters of the network camera. Refer to
Section 7.1.3 Configuring PPPoE Settings for detailed configuration.
NOTE: The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after
rebooting the camera. To solve the inconvenience of a dynamic IP, you need to get a domain name from the DDNS provider (e.g., DynDns.com). Please follow the steps below for normal domain name resolution and private domain name resolution to solve the problem.
Normal Domain Name Resolution
Figure 12, Accessing the Camera with Dynamic IP
Figure 13, Normal Domain Name Resolution
1. Apply a domain name from a domain name provider.
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2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to Section 7.1.2 Configuring DDNS Settings for detailed configuration.
3. Visit the camera via the applied domain name.
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Chapter 3 Access to the Network Camera
Accessing by Web Browsers
NOTES: » For certain camera models, HTTPS is enabled by default and the camera creates an unsigned certificate
automatically. When you access to the camera the first time, the web browser prompts a notification about the certificate issue.
» To cancel the notification, install a signed-certificate to the camera. For detailed operation, see 7.2.6 HTTPS
Settings.
1. Open the Web browser.
2. In the browser address bar, input the IP address of the network camera, and press the Enter key to enter the login interface.
NOTE: The default IP address is 192.168.1.64. You are recommended to change the IP address to the same
subnet as your computer.
3. Input the user name and password and click Login.
NOTE: » The admin user should configure the device accounts and user/operator permissions properly. Delete
unnecessary accounts and user/operator permissions.
» The IP address locks if the admin user performs seven failed password attempts (five attempts for the
user/operator).
Figure 14, Login Interface
4. Click Login.
5. (Optional) Install the plug-in before viewing the live video and operating the camera. Follow the installation prompts to install the plug-in
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NOTE: For cameras that support plug-in free live view, if you are using Google Chrome v45 or above or
Mozilla Firefox v52 or above, plug-in installation is not required, but Picture and Playback functions are hidden. To use these functions via a Web browser, change to their lower version, or use Internet Explorer v8.0 or above.
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Accessing by Client Software
The product CD contains Hik-Connect client software. You can view live video and manage the camera with the software.
Follow the installation prompts to install the software. The control panel and live view interface of Hik-Connect client software are shown as below.
Figure 15, Hik-Connect Control Panel
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Figure 16, Hik-Connect Main View
Chapter 4 Wi-Fi Settings
Purpose:
By connecting to the wireless network, you don’t need to use cables of any kind for a network connection, which is very convenient for the actual surveillance application.
NOTE: This chapter is only for cameras with a built-in Wi-Fi module.
Configuring Wi-Fi Connection in Manage and Ad-hoc Modes
Purpose:
Two connection modes are supported. Choose a mode as desired and perform the steps to configure the Wi-Fi.
Wireless Connection in Manage Mode
1. Enter the Wi-Fi configuration interface, Configuration > Network > Advanced Settings > Wi-Fi.
2. Click Search to search the online wireless connections.
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Figure 17, Wi-Fi List
3. Click to choose a wireless connection on the list.
Figure 18, Wi-Fi Setting, Manage Mode
4. Check the radio button to select the Network mode as Manage, and the Security mode of the network is automatically shown when you select the wireless network, please don’t change it manually.
NOTE: These parameters are identical to those in the router.
5. Enter the key to connect the wireless network. The key should be that of the wireless network connection you set on the router.
Wireless Connection in Ad-hoc Mode
If you choose the Ad-hoc mode, you don’t need to connect the wireless camera via a router. The scenario is the same as connecting the camera and the PC directly with a network cable.
1. Choose Ad-hoc mode.
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Figure 19, Wi-Fi Setting, Ad-hoc
2. Customize an SSID for the camera.
3. Choose the Security Mode of the wireless connection.
4. Enable the wireless connection function for your PC.
5. On the PC side, search the network and you can see the SSID of the camera listed.
Figure 20, Ad-hoc Connection Point
6. Choose the SSID and connect.
Security Mode Description
Figure 21, Security Mode
You can choose the Security Mode as not-encrypted, WEP, WPA-personal, WPA-enterprise, WPA2-personal, and WPA2-enterprise.
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- WEP Mode
> Authentication: Select Open or Shared Key System Authentication, depending on the method used by your
access point. Not all access points have this option, in which case they probably use Open System, which is sometimes known as SSID Authentication.
Figure 22, WEP Mode
> Key Length: This sets the length of the key used for the wireless encryption, 64 or 128 bits. The encryption key
length can sometimes be shown as 40/64 and 104/128.
> Key Type: The key types available depend on the access point being used. The following options are available:
HEX ― Allows you to manually enter the hex key
ASCII ― In this method the string must be exactly five characters for 64-bit WEP and 13 characters for 128-bit
WEP
WPA-personal and WPA2-personal Mode ― Enter the required pre-shared key for the access point, which can be a hexadecimal number or a passphrase.
Figure 23, Security Mode, WPA-personal
WPA-enterprise and WPA2-enterprise Mode ― Choose the type of client/server authentication being used by the access point; EAP-TLS or EAP-PEAP.
EAP-TLS
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Identity ― Enter the user ID to present to the network.
Private Key Password ― Enter the password for your user ID.
Figure 24, EAP-TLS
EAPOL Version ― Select the version used (1 or 2) in your access point.
CA Certificates ― Upload a CA certificate to present to the access point for authentication.
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EAP-PEAP:
User Name ― Enter the user name to present to the network
Password ― Enter the password of the network
PEAP Version ― Select the PEAP version used at the access point.
Label ― Select the label used by the access point.
EAPOL Version ― Select version (1 or 2) depending on the version used at the access point
CA Certificates ― Upload a CA certificate to present to the access point for authentication
CAUTION!
For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
Easy Wi-Fi Connection with WPS function
Purpose:
The setting of the wireless network connection is never easy. To avoid the complex setting of the wireless connection you can enable the WPS function.
WPS (Wi-Fi Protected Setup) refers to the easy configuration of the encrypted connection between the device and the wireless router. The WPS makes it easy to add new devices to an existing network without entering long passphrases. There are two modes of the WPS connection, the PBC mode and the PIN mode.
NOTE: If you enable the WPS function, you do not need to configure the parameters such as the encryption
type, and you don’t need to know the key of the wireless connection.
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Figure 25, Wi-Fi Settings, WPS
PBC Mode
PBC refers to the Push-Button-Configuration, in which the user simply has to push a button, either an actual or virtual one (as the button on the configuration interface of the IE browser), on both the Access Point (and a
registrar of the network) and the new wireless client device.
1. Check the Enable WPS checkbox to enable WPS.
2. Choose the connection mode as PBC.
Figure 26, PBC Connection
NOTE: Support of this mode is mandatory for both the Access Points and the connecting devices.
3. Check on the Wi-Fi router to see if there is a WPS button. If yes, push the button and the indicator near the button will start flashing, which means the WPS function of the router is enabled. For detailed operation, please see the user guide of the router.
4. Push the WPS button to enable the function on the camera. If there is no WPS button on the camera, you can also click the virtual button to enable the PBC function on the Web interface.
5. Click Connect button. When PBC mode is both enabled in the router and the camera, the camera and the wireless network connect automatically.
PIN Mode
The PIN mode requires a Personal Identification Number (PIN) to be read from either a sticker or the display on the new wireless device. This PIN must then be entered to connect the network, usually the Access Point of the network.
1. Choose a wireless connection on the list, and the SSID is loaded automatically.
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2. Choose Use Route PIN code.
Figure 27, Use PIN Code
If the PIN code is generated from the router side, enter the PIN code you get from the router side in the Router PIN code field.
3. Click Connect or generate the PIN code on the camera side. The expired time for the PIN code is 120 seconds.
A. Click Generate.
Figure 28, PIN Code
B. Enter the code to the router. In the example, enter 48167581 into the router.
IP Property Settings for Wireless Network Connection
The default IP address of a wireless network interface controller is 192.168.1.64. When you connect the wireless network you can change the default IP.
1. Enter the TCP/IP configuration interface, Configuration > Network > Basic Settings > TCP/IP.
2. Select the Wlan tab.
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Figure 29, Setting WLAN Parameters
3. Customize the IPv4 address, the IPv4 Subnet Mask, and the Default Gateway.
The setting procedure is the same as that of the LAN.
To be assigned the IP address, check the Enable DHCP checkbox.
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Chapter 5 Live View
Patrol
Live View Page
Purpose:
The live view page allows you to view the real-time video, capture images, realize PTZ control, set/call presets and configure video parameters.
Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main page to enter the live view page.
Descriptions of the Live View Page
Menu Bar
PTZ Control
Panel
Live View
Window
Preset/
Settings
Toolbar
Figure 30, Live View Page
Menu Bar: Click each tab to enter Live View, Playback, Picture, Application, and Configuration page respectively.
- Live View Window: Display the live video
- Toolbar: Toolbar allows you to adjust the live view window size, the stream type, and the plug-ins. It also allows you to process the operations on the live view page, e.g., start/stop live view, capture, record, audio on/off, two-way audio, start/stop digital zoom, etc.
- IE (Internet Explorer) Users: Plug-ins such as web components and QuickTime are selectable.
- Non-IE Users, Web components, QuickTime, VLC, or MJPEG is selectable if they are supported by the Web browser.
NOTE: For cameras that support plug-in free live view, when Google Chrome 45 or above version or Mozilla
Firefox 52 or above version are used, plug-in installation is not required. But Picture and Playback functions are hidden. To use mentioned function via a Web browser, change to their lower versions, or change to Internet Explorer 8.0 or above version.
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PTZ Control
Perform panning, tilting, and zooming actions of the camera. Control the light and the wiper (available only for cameras supporting PTZ function).
Preset/Patrol Settings
Set/call/delete the presets or patrols for PTZ cameras.
Starting Live View
In the live view window, as shown in Figure 4-2, click on the toolbar to start the live view of the camera.
Table 5-1 Descriptions of the Toolbar
Icon Description
/
Start/Stop live view The window size is 4:3 The window size is 16:9 The original window size Self-adaptive window size Live view with the different video streams
, , , etc.
Supported video streams vary by camera model Click to select the third-party plug-in Manually capture the picture Manually start/stop recording
/
Audio on and adjust volume/mute
/
Turn on/off microphone
/
Figure 31, Live View Toolbar
/
Start/stop digital zoom function
Start/stop pixel counter
/
NOTE: The icons vary by camera model.
Pixel Counter
1. Click the Start Pixel Counter button to enable the function.
2. Drag the mouse on the image to select the desired rectangle area. Width pixel and height pixel are displayed on the
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bottom of the Web page.
3. Click the button again to stop the function.
NOTE: The pixel counter is supported only under the main stream and only one rectangle is supported.
Recording and Capturing Pictures Manually
In the live view interface, click on the toolbar to capture the live pictures or click to record the live view. The
saving paths of the captured pictures and clips can be set on the Configuration > Local page. To configure remote scheduled recording, please refer to Section 6.1.
NOTE: The captured image will be saved as a JPEG file or BMP file in your computer.
Operating PTZ Control
Purpose:
In the live view interface, you can use the PTZ control buttons to realize pan/tilt/zoom control of the camera.
NOTE: To realize PTZ control, the camera connected to the network must support the PTZ function or have a
pan/tilt unit installed to the camera. Please properly set the PTZ parameters on RS-485 settings page (referr to Section 6.2.4 RS485 Settings).
PTZ Control Panel
On the live view page, click next to the right side of the live view window to show the PTZ control panel and click
to hide it.
Click the direction buttons to control the pan/tilt movements.
Figure 32, PTZ Control Panel
Click the zoom/focus/iris buttons to realize lens control.
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NOTES:
» There are eight direction arrows ( , , , , , , , ) in the control panel. Click the arrows to
adjust the relative positions.
» For cameras that support lens movements only, the direction buttons are invalid.
Table 5-2 Descriptions of PTZ Control Panel
Icon Description
Zoom in/out Focus near/far Iris +/­PTZ speed adjustment
Light on/off
Wiper on/off Auxiliary focus Initialize lens Adjust speed of pan/tilt movements Start Manual Tracking Start 3D Zoom
Setting/Calling a Preset
Setting a Preset
1. In the PTZ control panel, select a preset number from the preset list.
Figure 33, Setting a Preset
2. Use the PTZ control buttons to move the lens to the desired position.
Pan the camera to the right or left
Tilt the camera up or down
Zoom in or out
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Refocus the lens.
3. Click to finish the setting of the current preset.
4. You can click to delete the preset.
Calling a Preset
This feature enables the camera to point to a specified preset scene manually or when an event takes place. For the defined preset, you can call it at any time to the desired preset scene.
In the PTZ control panel, select a defined preset from the list and click to call the preset or you can place the mouse on the presets interface, and call the preset by typing the preset No. to call the corresponding presets.
Figure 34, Calling a Preset
Setting/Calling a Patrol
NOTE: No fewer than two presets have to be configured before you set a patrol.
1. Click to enter the patrol configuration interface.
2. Select a path No., and click to add the configured presets.
3. Select the preset, and input the patrol duration and patrol speed.
4. Click OK to save the first preset.
5. Follow the steps above to add the other presets.
Figure 35, Add Patrol Path
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6. Click OK to save a patrol.
7. Click to start the patrol, and click to stop it.
8. (Optional) Click to delete a patrol.
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Chapter 6 Network Camera Configuration
Configuring Local Parameters
Purpose:
The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and capture using the Web browser and thus the saving paths of them are on the PC running the browser.
1. Enter the Local Configuration interface, Configuration > Local.
2. Configure the following settings:
Live View Parameters: Set the protocol type and live view performance.
- Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable
> TCP: Ensures complete delivery of streaming data and better video quality, yet the real-time transmission
will be affected.
> UDP: Provides real-time audio and video streams.
> HTTP: Allows the same quality as of TCP without setting specific ports for streaming under some network
environments.
> MULTICAST: It’s recommended to select MCAST type when using the Multicast function. For detailed
information about Multicast, refer to Section 7.1.1 Configuring TCP/IP Settings.
- Play Performance: Set the live view performance to Shortest Delay, Balanced, Fluent, or Custom. For Custom,
you can set the frame rate for live view.
- Rules: It refers to the rules on your local browser, select enable or disable to display or not display the colored
marks when the motion detection, face detection, or intrusion detection is triggered. E.g., enabled as the rules are, and the face detection is enabled as well, when a face is detected, it will be marked with a green rectangle on the live view.
- Display POS Information: Enable the function, feature information of the detected target is dynamically
displayed near the target in the live image. The feature information of different functions is different. For example, ID and waiting time for Queue Management, height for People Counting, etc.
37
NOTE: Display POS Information is available only for certain camera models.
- Image Format: Choose the image format for picture capture.
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Record File Settings: Set the saving path of the recorded video files. Valid for the record files you recorded with the Web browser.
- Record File Size: Select the packed size of the manually recorded and downloaded video files to 256M, 512M
or 1G. After the selection, the maximum record file size is the value you selected.
- Save record files to: Set the saving path for the manually recorded video files.
- Save downloaded files to: Set the saving path for the downloaded video files in playback mode.
Figure 36, Live View Parameters
Picture and Clip Settings: Set the saving paths of the captured pictures and clipped video files. Valid for the pictures you capture with the Web browser.
- Save snapshots in live view to: Set the saving path of the manually captured pictures in live view mode.
- Save snapshots when playback to: Set the saving path of the captured pictures in playback mode.
- Save clips to: Set the saving path of the clipped video files in playback mode.
NOTE: You can click Browse to change the directory for saving the clips and pictures, and click Open to open
the set folder of clips and picture saving.
3. Click Save to save the settings.
Configure System Settings
Purpose:
Follow the instructions below to configure the system settings, include System Settings, Maintenance, Security, User Management, etc.
Configuring Basic Information
Enter the Device Information interface: Configuration > System > System Settings > Basic Information. In the Basic Information interface, you can edit the Device Name and Device No.
Other information of the network camera, such as Model, Serial No., Firmware Version, Encoding Version, Number of Channels, Number of HDDs, Number of Alarm Input and Number of Alarm Output are displayed. The information cannot be
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changed in this menu. It is reference for maintenance or modification in the future.
Configuring Time Settings
Purpose:
You can follow the instructions in this section to configure the time synchronization and DST settings.
1. Enter the Time Settings interface, Configuration > System> System Settings > Time Settings.
Figure 37, Time Settings
2. Select the Time Zone of your location from the drop-down menu.
3. Configure the NTP settings.
A. Click to enable the NTP function.
B. Configure the following settings:
Server Address: IP address of NTP server
NTP Port: Port of NTP server
Interval: The time interval between the two synchronizing actions with NTP server
C. (Optional) You can click the Test button to test the time synchronization function via NTP server.
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Figure 38, Time Sync by NTP Server
NOTE: If the camera is connected to a public network, you should use a NTP server that has a time
synchronization function such as the server at the National Time Center (IP address: 210.72.145.44). If the camera is set in a customized network, NTP software can be used to establish an NTP server for time synchronization.
4. Configure the manual time synchronization.
A. Check the Manual Time Sync. item to enable the manual time synchronization function.
B. Click the icon to select the date, time from the pop-up calendar.
C. (Optional) You can check Sync. with computer time item to synchronize the time of the device with that of the
local PC.
Figure 39, Time Sync Manually
5. Click Save to save the settings.
Configuring RS-232 Settings
The RS-232 port can be used in two ways:
Console: Connect a computer to the camera through the serial port. Device parameters can be configured by using software such as HyperTerminal. The serial port parameters must be the same as the camera serial port parameters.
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Transparent Channel: Connect a serial device directly to the camera. The serial device will be controlled remotely by the computer through the network.
1. Enter RS232 Port Setting interface: Configuration> System > System Settings > RS232.
2. Configure the Baud Rate, Data Bit, Stop Bit, Parity, Flow Control, and Usage.
Figure 40, RS-232 Settings
NOTE: If you want to connect the camera by the RS-232 port, the parameters of the RS-232 should be exactly
the same as the parameters you configure here.
3. Click Save to save the settings.
Configuring RS-485 Settings
Purpose:
The RS-485 serial port is used to control the PTZ of the camera. The configuring of the PTZ parameters should be done before you control the PTZ unit.
1. Enter RS-485 Port Setting interface: Configuration > System > System Settings > RS485.
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Figure 41, RS-485 Settings
2. Set the RS485 parameters and click Save to save the settings.
NOTE: By default, the Baud Rate is set as 9600 bps, the data bits is 8, the stop bit is 1, and the parity and flow
control is None. The baud rate, PTZ protoco,l and PTZ address parameters must be exactly the same as the PTZ camera parameters.
Configuring DST Settings
Purpose:
Daylight Saving Time (DST) is a way of making better use of the natural daylight by setting your clock forward one hour during the summer months and back again in the fall.
Configure the DST according to your actual demand.
1. Enter the DST configuration interface, Configuration > System > System Settings > DST.
Figure 42, DST Settings
2. Select the start time and the end time.
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3. Select the DST Bias.
4. Click Save to activate the settings.
Configuring External Devices
Purpose:
For device-supported external devices, including the wiper on the housing or the LED light, you can control them via a Web browser. External devices vary by camera model.
1. Enter the External Device configuration interface, Configuration > System > System Settings > External Device.
Figure 43, External Device Settings
2. Check the Enable Supplement Light checkbox to enable the LED Light.
3. Move the slider to adjust the low beam brightness and high bean brightness.
4. Select the mode for LED light. Timing and Auto are selectable.
Timing: The LED will be turned on by the schedule you set. You should set the Start Time and End Time.
Figure 44, Set Schedule
Auto: The LED will be turned on according to the environment illumination.
5. Click Save to save the settings.
Configuring VCA Resource
Purpose:
VCA resource offers you options to enable certain VCA functions according to actual need when several VCA functions are
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available. It helps allocate more resources to the desired functions.
1. Enter VCA Resource configuration interface, Configuration > System > System Settings > VCA Resource.
2. Select a desired VCA combination. Available VCA combination varies by camera model.
3. Click Save to save the settings. A reboot is required after setting the VCA Resource.
NOTES:
» VCA combinations are mutually exclusive. When you activate one combination, the others are hidden. » The function may not be supported by some camera models.
Open Source Software License
Information about the open source software that applies to the IP camera can be checked if required. Go to Configuration > System Settings > About.
Maintenance
Upgrade and Maintenance
Purpose:
The upgrade and maintenance interface allows you to process the operations, including reboot, partly restore, restore to default, export/import the configuration files, and upgrade the device.
Enter the Maintenance interface, Configuration > System > Maintenance > Upgrade & Maintenance.
Reboot: Restart the device.
Restore: Reset all the parameters, except the IP parameters and user information, to the default settings.
Default: Restore all the parameters to the factory default.
NOTES: » After restoring the default settings, the IP address is restored to the default IP address, please be careful for
this action.
» For camera that supports Wi-Fi, wireless dial, or WLAN function, Restore action does not restore the related
settings of mentioned functions to default.
Information Export
- Device Parameters: Click to export the current configuration file of the camera. This operation requires admin password to proceed.
- For the exported file, you also have to create an encryption password. The encryption password is required when you import the file to other cameras.
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Diagnose Information: Click to download log and system information.
Import Config. File: Configuration file is used for the batch configuration of the cameras.
1. Click Browse to select the saved configuration file.
2. Click Import and input the encryption password that you set during exporting.
NOTE: You need to reboot the camera after importing the configuration file.
Upgrade: Upgrade the device to a certain version.
1. Select firmware or firmware directory to locate the upgrade file.
- Firmware: Locate the exact path of the upgrade file.
- Firmware Directory: Only the directory the upgrade file belongs to is required.
2. Click Browse to select the local upgrade file and then click Upgrade to start remote upgrade.
NOTE: The upgrading process will take 1 to 10 minutes. Please don't disconnect power of the camera during
the process, and the camera will reboot automatically after upgrade.
Log
Purpose:
The operation, alarm, exception, and information of the camera can be stored in log files. You can also export the log files on demand.
Before you start:
Please configure network storage for the camera or insert a SD card in the camera.
1. Enter log searching interface: Configuration > System > Maintenance > Log.
Figure 45, Log Searching Interface
2. Set the log search conditions to specify the search, including the Major Type, Minor Type, Start Time, and End Time.
3. Click Search to search log files. The matched log files will be displayed on the log list interface.
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Figure 46, Log Searching
4. To export the log files, click Export to save the log files.
System Service
Purpose:
System service settings refer to the software and hardware service the camera supports. Supported functions vary according to the different cameras. For the cameras support IR LED, ABF (Auto Back Focus), Auto Defog, or Status LED, you can select to enable or disable the corresponding service according to the actual demands.
ABF: When the ABF function is enabled, click on the PTZ control panel to realize auxiliary focus.
Third Stream: For some models, the third stream is not enabled by default. Check the Enable Third Stream checkbox to reboot the system and enable the third stream.
Security Audit Log
Purpose:
The security audit logs refer to the security operation logs. You can search and analyze the security log files of the camera so that to find out the illegal intrusion and troubleshooting the security events.
1. Enter log searching interface, Configuration > System > Maintenance > Security Audit Log.
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Figure 47, Security Audit Log Searching Interface
2. Set the log search conditions to specify the search, including the Major Type, Minor Type, Start Time and End Time.
3. Click Search to search log files. The matched log files will be displayed on the log list interface.
Figure 48, Log Searching
4. To export the log files, click Export to save the log files.
Security Settings
Configure the parameters, including Authentication, IP Address Filter, and Security Service from security interface.
Authentication
Purpose:
You can specifically secure the stream data of live view.
1. Enter the Authentication interface, Configuration > System > Security > Authentication.
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Figure 49, Authentication
2. Set up authentication method for RTSP authentication and WEB authentication.
CAUTION!
Digest is the recommended authentication method for better data security. You must be aware of the risk if you adopt basic as the authentication method.
3. Click Save to save the settings.
IP Address Filter
Purpose:
This function makes it possible for access control.
1. Enter the IP Address Filter interface, Configuration > System > Security > IP Address Filter.
Figure 50, IP Address Filter Interface
2. Check the Enable IP Address Filter checkbox.
3. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable.
4. Set the IP Address Filter list.
Add an IP Address
1. Click Add to add an IP.
2. Input the IP Address.
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Figure 51, Add an IP
3. Click OK to finish adding.
Modify an IP Address
1. Left-click an IP address from filter list and click Modify.
2. Modify the IP address in the text filed.
Figure 52, Modify an IP
3. Click OK to finish modifying.
Delete an IP Address or IP Addresses
1. Select the IP address(es) and click Delete.
2. Click Save to save the settings.
Security Service
To enable remote login and improve the data communication security, the camera provides the security service for better user experience.
1. Enter the security service configuration interface, Configuration > System > Security > Security Service.
Figure 53, Security Service
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2. Check the Enable Illegal Login Lock checkbox. Illegal Login Lock limits user login attempts. Login attempt from the IP address are rejected if admin user performs seven failed user name/password attempts (five attempts for an operator/user).
NOTE: If the IP address is rejected, you can try to log into the device again after 30 minutes.
Advanced Security
Follow the steps below to set the advanced security parameters for the camera.
1. Enter the security service configuration interface, Configuration > System > Security > Advanced Security.
Figure 54, Advance Security
2. Check the Enable Security Reinforce checkbox.
NOTE: If Security Reinforce is enabled, certain functions are enabled by default such as Enable HTTPS,
Enable HTTPS Browsing, TLS1.2, and websockets; certain functions are disabled by default such as websocket, ONVIF, and 802.1x. For 802.1x, only TLS is supported. SHA256 algorithm is supported, MD5 algorithm and SDK service are not supported.
3. Check the Control Timeout Settings checkbox to enable control timeout settings.
4. Slide to set the timeout as required.
5. Click Save.
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User Management
User Management
As Administrator
The admin user can add, delete or modify user accounts, and grant them different permissions. We highly recommend you manage the user accounts and permissions properly.
1. Enter the User Management interface, Configuration > System > User Management.
NOTE: Admin password is required to adding or modify a user account.
Figure 55, User Management Interface
Adding a User
The admin user has all permissions by default and can create/modify/delete other accounts. The admin user cannot be deleted and you can change only the admin password.
1. Click Add to add a user.
2. Input the Admin Password, User Name, select Level, and input Password.
NOTES:
» Up to 31 user accounts can be created. » Users of different levels own different default permissions. Operator and user are selectable.
STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.
3. You can check or uncheck the permissions for the new user.
4.
Click OK to finish the user addition.
Modifying a User
1. Left-click to select the user from the list and click Modify.
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2. Modify the User Name, Level, and Password.
STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.
3. You can check or uncheck the permissions.
4. Click OK to finish the user modification.
Deleting a User
1. Click to select the user you want to delete and click Delete.
2. Click OK on the pop-up dialogue box to confirm the deletion.
Setting Simultaneous Login
1. Click General.
2. Slide the slide bar to set the simultaneous login. If the number of the illegal login attempts exceeds the set
threshold, your access will be denied.
As Operator or User
Operator or user can modify password. Old password is required for this action.
Security Question
Purpose:
Security question is used to recover the admin password when admin user forgets the password. Recovering the password via the security questions and via the email are available.
Set Account Security
You can set the security questions during camera activation, or you can set the function at user management interface. Security question setting is not cleared when you restore the camera (not to default).
1. Enter setting interface: Configuration > System > User Management > User Management.
2. Click Account Security Settings.
3. Select questions and input answers.
4. Enter the E-mail address to receive the verification code for password recovery.
5. Click OK to save the settings.
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Reset Admin Password
The PC used to reset password and the camera should belong to the same IP address segment of the same LAN.
1. Enter login interface via Web browser.
2. Click Forgot Password.
3. Set the verification mode to E-mail Verification.
4. Read the Privacy Policy, and click OK.
5. Click Export QR Code and save the code locally.
6. Send the code to pw_recovery@device-service.com as an attachment. Your e-mail account for password recovery
will receive a verification code in five minutes.
NOTE: The verification code is valid for 48 hours.
7. Input the verification code in the text field below.
Figure 56, Reset Password
8. Click Next.
9. Input the password and confirm.
10. Follow the prompts to create a new password.
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NOTE: User IP address locks for 30 minutes after seven failed security question answers.
Online Users
Purpose:
You can see the current users who are visiting the device through this interface. User information such as user name, level, IP address, and operation time, is displayed in the User List.
1. Click Refresh to refresh the list.
Figure 57, View the Online Users
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Chapter 7 Network Settings
Purpose:
Follow the instructions in this chapter to configure the basic and advanced settings.
Configuring Basic Settings
Purpose:
You can configure parameters, including TCP/IP, DDNS, PPPoE, Port, NAT, etc., by following instructions in this section.
Configuring TCP/IP Settings
Purpose:
TCP/IP settings must be properly configured before you operate the camera over the network. The camera supports both IPv4 and IPv6. Both versions can be configured simultaneously without conflicting with each other, and at least one IP version should be configured.
1. Enter the TCP/IP Settings interface: Configuration > Network > Basic Settings > TCP/IP.
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Figure 58, TCP/IP Settings
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2. Configure the basic network settings, including the NIC Type, IPv4 or IPv6 Address, IPv4 or IPv6 Subnet Mask, IPv4 or IPv6 Default Gateway, MTU settings, and Multicast Address.
3. (Optional) Check the Enable Multicast Discovery checkbox to have the online network camera be automatically detected by client software via private multicast protocol in the LAN.
4. Configure the DNS server. Input the preferred DNS server and alternate DNS server.
5. Click Save to save the above settings
.
NOTES:
» The valid value range of MTU is 1280 to 1500. » The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the stream at
the same time by requesting a copy from the multicast group address. Before utilizing this function, you have to enable the Multicast function of your router.
» A reboot is required for the settings to take effect.
Configuring DDNS Settings
Purpose:
If the camera is set to use PPPoE as its default network connection, you can use Dynamic DNS (DDNS) for network access.
Before you start:
Registration on the DDNS server is required before configuring the DDNS settings of the camera.
1. Enter the DDNS Settings interface: Configuration > Network > Basic Settings > DDNS.
2. Check the Enable DDNS checkbox to enable this feature.
3. Select DDNS Type. Two DDNS types are selectable: DynDNS and NO-IP.
DynDNS
A. Enter Server Address of DynDNS (e.g., members.dyndns.org).
B. In the Domain text field, enter the domain name obtained from the DynDNS Web site.
C. Enter the User Name and Password registered on the DynDNS Web site.
D. Click Save to save the settings.
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NO-IP
Figure 59, DynDNS Settings
A. Choose the DDNS Type as NO-IP.
Figure 60, NO-IP DNS Settings
B. Enter the Server Address as www.noip.com
C. Enter the Domain name you registered.
D. Enter the User Name and Password.
E. Click Save and then you can view the camera with the domain name.
NOTE: Reboot the device to have the settings take effect.
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Configuring PPPoE Settings
1. Enter the PPPoE Settings interface: Configuration > Network > Basic Settings > PPPoE.
Figure 61, PPPoE Settings
2. Check the Enable PPPoE checkbox to enable this feature.
3. Enter User Name, Password, and Confirm password for PPPoE access.
NOTE: The User Name and Password are assigned by your ISP.
CAUTION!
For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
4. Click Save to save and exit the interface.
NOTE: A reboot is required for the settings to take effect.
Configuring Port Settings
Purpose:
You can set the port no. of the camera, e.g., HTTP port, RTSP port, and HTTPS port.
1. Enter the Port Settings interface, Configuration > Network > Basic Settings > Port.
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2. Set the camera ports.
HTTP Port: The default port number is 80 and can be changed to any port number that is not occupied.
RTSP Port: The default port number is 554 and can be changed to any port number, range 1 to 65535.
Figure 62, Port Settings
HTTPS Port: The default port number is 443 and can be changed to any port number that is not occupied.
Server Port: The default server port number is 8000 and can be changed to any port number, range 2000 to
65535.
NOTE: When you use client software to visit the camera and you have changed the server port number, you
must input the correct server port number in the login interface to access the camera.
WebSocket Port: The default port number is 7681 and can be changed to any port number, range 1 to 65535.
WebSockets Port: The default server port number is 7682 and can be changed to any port number, range 1 to
65535.
NOTE: WebSocket and WebSockets protocol are used for plug-in free live view. For detailed information, see
7.2.11 Network Service.
3. Click Save to save the settings.
NOTE: A reboot is required for the settings to take effect.
Configure NAT (Network Address Translation) Settings
Purpose:
The NAT interface allows you to configure the UPnP™ parameters.
Universal Plug and Play (UPnP™) is a networking architecture that provides compatibility among networking equipment, software, and other hardware devices. The UPnP protocol allows devices to connect seamlessly and simplifies the implementation of networks.
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With the function enabled, you don’t need to configure port mapping for each port, and the camera connects to the Wide Area Network via the router.
Figure 63, UPnP Settings
1. Enter the NAT settings interface, Configuration > Network > Basic Settings > NAT.
2. Check the UPnP™ checkbox to enable the function.
NOTE: Camera ports are active only when the UPnP™ function is enabled.
3. Choose a friendly name for the camera, or you can use the default name.
4. Select the port mapping mode. Manual and Auto are selectable.
NOTES:
» If you select Auto, you enable THE UPnP™ function on the router. » If you select Manual, customize the external port value and complete port mapping settings on the router
manually.
5. Click Save to save the settings.
Configure Advanced Settings
Purpose:
You can configure the parameters, including SNMP, FTP, E-mail, HTTPS, QoS, 802.1x, etc., by following the instructions in this section.
Configuring SNMP Settings
Purpose:
You can set the SNMP function to get camera status, parameters, and alarm related information and manage the camera remotely when it is connected to the network.
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Before you start:
Before setting the SNMP, download the SNMP software and manage to receive the camera information via SNMP port. By setting the Trap Address, the camera can send the alarm event and exception messages to the surveillance center.
NOTE: The SNMP version you select should be the same as that of the SNMP software. You also need to use
the version according to the security level you require. SNMP v1 provides no security and SNMP v2 requires password for access. SNMP v3 provides encryption and if you use the third version, HTTPS protocol must be enabled.
CAUTION!
For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
1. Enter the SNMP Settings interface: Configuration > Network > Advanced Settings > SNMP.
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Figure 64, SNMP Settings
2. Check the Enable SNMPv1, Enable SNMP v2c, or Enable SNMPv3 checkbox to enable the corresponding feature.
3. Configure the SNMP settings.
NOTE: The settings of the SNMP software should be the same as the settings you configure here.
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4. Click Save to save and finish the settings.
NOTES:
» A reboot is required for the settings to take effect. » To lower the risk of information leakage, you are suggested to enable SNMP v3 instead of SNMP v1 or v2.
Configuring FTP Settings
Purpose:
You can configure the FTP server related information to enable the uploading of the captured pictures to the FTP server. The captured pictures can be triggered by events or a timing snapshot task.
1. Enter the FTP Settings interface: Configuration > Network > Advanced Settings > FTP.
Figure 65, FTP Settings
2. Input the FTP address and port.
3. Configure the FTP settings; and the user name and password are required for the FTP server login.
CAUTION!
For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
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4. Set the directory structure and picture filing interval.
Directory: In the Directory Structure field, you can select the root directory, parent directory, and child directory. When the parent directory is selected, you have the option to use the Device Name, Device Number, or Device IP for the name of the directory; and when the Child Directory is selected, you can use the Camera Name or Camera No. as the name of the directory.
Picture Filing Interval: For better picture management, you can set the picture filing interval from 1 day to 30 days. Pictures captured in the same time interval will be saved in one folder named after the beginning date and ending date of the time interval.
Picture Name: Set the naming rule for captured picture files. You can choose Default in the drop-down list to use the default rule (i.e., IP address_channel number_capture time_event type.jpg) (e.g.,
10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg) or you can customize it by adding a Custom Prefix to the default naming rule.
5. Check the Upload Picture checkbox to enable the function.
Upload Picture: To enable uploading the captured picture to the FTP server.
Anonymous Access to the FTP Server (in which case the user name and password won’t be required.): Check the Anonymous checkbox to enable the anonymous access to the FTP server.
NOTE: The anonymous access function must be supported by the FTP server.
6. Click Save to save the settings.
Configuring E-Mail Settings
Purpose:
The system can be configured to send an e-mail notification to all designated receivers if an alarm event is detected, e.g., motion detection event, video loss, video tampering, etc.
Before you start:
Please configure the DNS Server settings under Configuration > Network > Basic Settings > TCP/IP before using the E­mail function.
1. Enter the TCP/IP Settings (Configuration > Network > Basic Settings > TCP/IP) to set the IPv4 Address, IPv4 Subnet Mask, IPv4 Default Gateway, and the Preferred DNS Server.
NOTE: Please refer to Section 7.1.1 Configuring TCP/IP Settings for detailed information.
2. Enter the E-mail Settings interface: Configuration > Network >Advanced Settings > Email.
3. Configure the following settings:
Sender: The name of the e-mail sender.
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Sender’s Address: The e-mail address of the sender.
SMTP Server: IP address or host name (e.g., smtp.263xmail.com) of the SMTP Server.
SMTP Port: The SMTP port. The default TCP/IP port for SMTP is 25 (not secured), and the SSL SMTP port is 465.
Email Encryption: None, SSL, and TLS are selectable. If you select SSL or TLS and disable STARTTLS, e-mails will be sent after being encrypted by SSL or TLS. The SMTP port should be set as 465 for this encryption method. When you select SSL or TLS and enable STARTTLS, e-mails will be sent after being encrypted by STARTTLS, and the SMTP port should be set as 25.
NOTE: If you want to use STARTTLS, make sure that the protocol is supported by your e-mail server. If you
check the Enable STARTTLS checkbox and the protocol is not supported by your e-mail sever, your e­mail will not be encrypted.
Attached Image: Check the Attached Image checkbox if you want to send e-mails with attached alarm images.
Interval: The interval refers to the time between two actions of sending attached pictures.
Authentication (optional): If your e-mail server requires authentication, check this checkbox to use authentication to log in to this server and input the login user name and password.
CAUTION!
For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
Receiver Table: Select the receiver to which the e-mail is sent. Up to three receivers can be configured.
- Receiver: The name of the user to be notified.
- Receiver’s Address: The e-mail address of user to be notified.
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Figure 66, E-Mail Settings
4. Click Save to save the settings.
Platform Access
Purpose:
Platform access provides you an option to manage the devices via platform.
1. Enter the Platform Access settings interface: Configuration > Network > Advanced Settings > Platform Access.
2. Check the Enable checkbox to enable the platform access function of the device.
3. Select the Platform Access Mode.
NOTE: Hik-Connect is an application for mobile devices. With the App, you can view live image of the camera,
receive alarm notification and so on.
If you select Platform Access Mode as Hik-Connect:
1. Click and read “Terms of Service” and “Privacy Policy” in pop-up window.
2. Create a verification code or change the verification code for the camera.
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NOTE:
» The verification code is required when you add the camera to the Hik-Connect app. » For more information about the Hik-Connect app, refer to the Hik-Connect Mobile Client User Manual.
3. You can use the default server address, or you can check the Custom checkbox on the right and input a desired server address.
4. Click Save to save the settings.
Wireless Dial
Purpose:
Data stream of audio, video, and image can be transferred via a 3G/4G wireless network.
NOTES:
» The wireless dial function may not be supported by some camera models. » Cameras that support wireless dial do not support PPPoE.
1. Click Wireless Dial tab to enter the Wireless Dial configuration interface: Configuration > Network > Advanced Settings > Wireless Dial.
2. Check the checkbox to enable the wireless dial settings.
3. Configure the dial parameters.
A. Select the dial mode from the drop-down list. Auto and Manual are selectable. If Auto is selected, you can set the
arming schedule for dialing; If Manual is selected, you can set the offline time and manual dialing parameters.
B. Set the access number, user name, password, APN, MTU, and verification protocol. You can also leave these
parameters blank, and the device will adopt the default settings for dialing after other parameters are configured.
C. Select the network mode from the drop-down list. Auto, 3G, and 4G are selectable. If Auto is selected, the network
selection priority is: 4G > 3G > Wired Network.
D. Input the offline time if Manual is selected as the dial mode.
E. Input the UIM Number (Mobile Phone Number).
F. Click the Edit button to set the arming schedule if Auto is selected as the dial mode.
G. Click Save to save the settings.
4. View the dial status.
A. Click the Refresh button to view the dial status including real-time mode, UIM status, signal strength, etc.
B. If Manual is selected as the dial mode, you can also manually connect/disconnect the wireless network.
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5. Set the white list. The mobile phone number on the white list can receive the alarm message from the device and reboot the device via SMS.
A. Check the Enable SMS Alarm checkbox.
B. Select the item on the white list, and click the Edit button.
C. Input the mobile phone number for the white list, check the Reboot via SMS checkbox, select the alarm for SMS
push, and click OK.
NOTE: To reboot the device via SMS, send the message “reboot” to the device, and the device will reply with
the message, “reboot success” after rebooting succeeds.
D. (Optional) You can click Send Test SMS to send a message to the mobile phone as a test.
E. Click Save to save the settings.
HTTPS Settings
Purpose:
HTTPS provides authentication of the Web site and its associated Web server, which protects against man-in-the-middle attacks.
NOTES: » For cameras that support plug-in free live view, if you use HTTPS to visit the camera, you should enable
Websockets for live view. Go to Configuration > Network > Advanced Settings > Network Service.
» If HTTPS is enabled by default, the camera creates an unsigned certificate automatically. When you visit the
camera via HTTPS, the Web browser will send a notification about the certificate issue. Install a signed­certificate to the camera to cancel the notification.
1. Enter the HTTPS settings interface, Configuration > Network > Advanced Settings > HTTPS.
2. Check Enable to access the camera via HTTP or HTTPS protocol.
3. Check Enable HTTPS Browsing to access the camera only via HTTPS protocol.
Figure 67, HTTPS Configuration Interface
4. Create the self-signed certificate or authorized certificate.
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Figure 68, Create Self-Signed Certificate
Create the Self-Signed Certificate
1. Select Create Self-signed Certificate as the Installation Method.
2. Click Create button to enter the creation interface.
3. Enter the country, host name/IP, validity and other information.
4. Click OK to save the settings.
NOTE: If you already have a certificate installed, the Create Self-signed Certificate is grayed out.
Create the Request and Import the Authorized Certificate
1. Select Create the Certificate Request first and continue the installation as the Installation Method.
2. Click Create button to create the certificate request. Fill in the required information in the pop-up window.
3. Click Download to download the certificate request and submit it to the trusted certificate authority for signature.
4. After receiving the signed valid certificate, you can import the certificate in two ways:
Select Signed certificate is available, Start the installation directly. Click Browse and Install to import the certificate to the device.
Figure 69, Import the Certificate (1)
Select Create the certificate request first and continue the installation. Click Browse and Install to import the
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certificate to the device.
Figure 70, Import the Certificate (2)
5. There will be the certificate information after your successfully creating and installing the certificate.
Figure 71, Installed Certificate
6. Export and save the certificate for verification when adding the device to client software.
NOTE: The exported certificate should be saved in the certificate folder of your client software before adding
the device to your PC client.
7. Click the Save button to save the settings.
Configuring QoS Settings
Purpose:
QoS (Quality of Service) can help solve network delay and network congestion by configuring the data sending priority.
1. Enter the QoS Settings interface, Configuration > Network > Advanced Settings > QoS.
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Figure 72, QoS Settings
2. Configure the QoS settings, including Video/Audio DSCP, Event/Alarm DSCP, and Management DSCP. The valid value range of the DSCP is 0 to 63. The larger the DSCP value, the higher the priority.
NOTE: DSCP refers to the Differentiated Service Code Point, and the DSCP value is used in the IP header to
indicate the priority of the data.
3. Click Save to save the settings.
NOTE: A reboot is required for the settings to take effect.
Configuring 802.1X Settings
Purpose:
The IEEE 802.1X standard is supported by the network cameras, and when the feature is enabled, the camera data is secured and user authentication is needed when connecting the camera to the network protected by the IEEE 802.1X.
Before you start:
The authentication server must be configured. Apply and register a user name and password for 802.1X in the server.
CAUTION!
For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
1. Enter the 802.1X Settings interface, Configuration > Network > Advanced Settings > 802.1X.
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Figure 73, 802.1X Settings
2. Check the Enable IEEE 802.1X checkbox to enable the feature.
3. Configure the 802.1X settings, including Protocol, EAPOL version, User Name, Password, and Confirm.
NOTE: The EAPOL version must be identical with that of the router or the switch.
4. Enter the user name and password to access the server.
5. Click Save to finish the settings.
NOTE: A reboot is required for the settings to take effect.
Integration Protocol
Purpose:
If you need to access to the device through ONVIF protocol, you can configure an ONVIF user in this interface. Refer to the ONVIF standard for detailed configuration rules.
1. Check the Enable ONVIF checkbox to enable the function.
2. Add ONVIF users. Up to 32 users are allowed.
3. Set the user name and password, and confirm the password. You can set the user as media user, operator, and
administrator.
NOTE: ONVIF user account is different from the camera user account. You set the ONVIF user account
independently.
4. Save the settings.
NOTE: ONVIF User settings are cleared when you restore the camera.
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Bandwidth Adaptation
When you enable the function, live view fluency is taken as the priority of camera performance. The camera adjusts video­related parameters automatically, and the pre-set video-related configuration is invalid. A reboot is required for the function to take effect.
NOTE: Bandwidth adaptation is available only for certain camera models.
Network Service
You can control the ON/OFF status of certain protocols that the camera supports.
NOTES:
» Keep unused function OFF for security concern. » Supported function varies by camera model.
WebSocket and WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 45 or above or Mozilla Firefox 52 or above to visit your camera. Otherwise, live view, image capture, and digital zoom function cannot be used.
- If the camera uses HTTP, enable WebSocket.
- If the camera uses HTTPS, enable WebSockets.
SDK Service and Enhanced SDK Service
If you want to add the device to the client software, you must enable SDK Service or Enhanced SDK Service.
- SDK Service: SDK protocol is used
- Enhanced SDK Service: SDK over TLS protocol is used. Communication between the device and the client
software is secured by using TLS (Transport Layer Security) protocol.
- TLS (Transport Layer Security): The device offers TLS 1.1 and TLS 1.2. Enable one or more protocol versions
according to your need.
Smooth Streaming
Purpose:
When the network is unstable or high quality video is required, you can enable Smooth Streaming to view the live view smoothly via the client software or a Web browser.
Before you start:
Add the device to your client software and select NPQ protocol in the client software before configuring the smooth streaming function.
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1. Enter the Smooth Streaming Settings interface, Configuration > Network > Advanced Settings > Smooth Streaming.
Figure 74, Smooth Streaming Settings
2. Select the Stream Type.
3. Check Enable Smooth Streaming.
NOTE: Be sure the Bitrate Type is selected as Constant and the SVC is selected as OFF before enable this
function. Go to Configuration > Video/Audio > Video page to set the parameters.
4. Select the smooth streaming mode. There are three modes selectable: Auto, Resolution Priority, and Error Correction.
Auto: The resolution and bitrate will be adjusted automatically and resolution will take the priority. The upper limits of these two parameters will not exceed the values you set on the Video page. Go to Configuration > Video/Audio > Video page, set the Resolution and Max. Bitrate before you enable the smooth streaming function. In this mode the framerate will be adjusted automatically to the maximum value.
Resolution Priority: The resolution stays the same as the set value in the Video page, and the bitrate will be adjusted automatically. Go to Configuration > Video/Audio > Video page, set the Max. Bitrate before you enable the smooth streaming function. In this mode the framerate will be adjusted automatically to the maximum value.
Error Correction: The resolution and bitrate stay the same as the set values in the Video page. When the bandwidth is sufficient, there is packet loss or bit error during transmission, and these situations will lead to video data error or loss. This mode is used to correct data errors during transmission. You can configure the error correction proportion within a range of 0-100. When the proportion is 0, the data error will be corrected by data retransmission. When the proportion is higher than 0, the error data will be corrected via redundant data that is added to the stream and data retransmission. The higher the value, the more redundant data will be generated, the more data error will be corrected, and the larger bandwidth is required. When the proportion is 100, the redundant data will be as large as the original data, and the bandwidth required will be double.
NOTE: Be sure the bandwidth is sufficient in Error Correction mode.
5. Click Save to save the settings.
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Chapter 8 Video/Audio Settings
Purpose:
Follow the instructions below to configure the video setting, audio settings, ROI, Display info. on Stream, etc.
Configuring Video Settings
For certain camera models, you can configure parameters for available video streams. For example, the main stream, the sub-stream, etc. You can also customize additional video streams for further needs.
On Video page, set-up available video streams.
On Custom Video page, add extra video streams
Video Settings
1. Enter the Video Settings interface, Configuration > Video/Audio > Video.
Figure 75, Video Settings
2. Select the Stream Type. Supported stream types are listed in the drop-down list.
NOTES: For some models, the Third Stream is not enabled by default. Go to System > Maintenance > System
Service> Software to enable the function as required.
The main stream is usually for recording and live view with good bandwidth, and the sub-stream can be used for live view when the bandwidth is limited.
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3. You can customize the following parameters for the selected stream type.
Video Type: Select the stream type to video stream, or video & audio composite stream. The audio signal will be recorded only when the Video Type is Video & Audio.
Resolution: Select the resolution of the video output.
Bitrate Type: Select the bitrate type to Constant or Variable.
Video Quality: When bitrate type is selected as Variable, six levels of video quality are selectable.
Frame Rate: Set the frame rate. The frame rate is to describe the frequency at which the video stream is updated and is measured in frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.
Max. Bitrate: Set the maximum bitrate from 32 to 16384 Kbps. A higher value corresponds to higher video quality, but more bandwidth is required.
NOTE: The maximum limit of the max. bitrate value varies by camera platform. For certain cameras, the
maximum limit is 8192 Kbps or 12288 Kbps.
Video Encoding: The camera supports multiple video encodings types such as H.264, H.265, MJPEG, and MPEG4. Supported encoding type for different stream types may differ. H.265 is a new encoding technology. Compared to H.264, it reduces the transmission bitrate under the same resolution, frame rate, and image quality.
NOTE: Selectable video encoding types may vary by camera model.
H.264+ and H.265+: You need to reboot the camera if you want to turn on or turn off the H.264+/H.265+. If you switch from H.264+ to H.265+ directly, and vice versa, a reboot is not required by the system.
- H.264+: If you set the main stream as the stream type, and H.264 as the video encoding, you can see H.264+ available. H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, users can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50 percent with the same maximum bitrate in most scenes.
- H.265+: If you set the main stream as the stream type, and H.265 as the video encoding, you can see H.265+ available. H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, users can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50 percent with the same maximum bitrate in most scenes.
NOTES: » Upgrade your video player to the latest version if live view or playback does not work properly due to
compatibility.
» With H.264+/H.265+ enabled, the parameters such as profile, I frame interval, video quality, and SVC are
greyed out.
» With H.264+/H.265+ enabled, some functions are not supported. For those functions, corresponding interfaces
will be hidden.
» H.264+/H.265+ can spontaneously adjust the bitrate distribution according the requirements of the actual scene
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in order to realize the set maximum average bitrate in the long term. The camera needs at least 24 hours to adapt to a fixed monitoring scene.
Max. Average Bitrate: When you set a maximum bitrate, its corresponding recommended maximum average bitrate will be shown in the Max. Average Bitrate box. You can also set the maximum average bitrate manually from 32 Kbps to the value of the set maximum bitrate.
Profile: When you select H.264 or H.265 as video encoding, you can set the profile. Selectable profiles vary by camera model.
I Frame Interval: Set I Frame Interval from 1 to 400.
SVC: Scalable Video Coding is an extension of the H.264/AVC and H.265 standard. Select OFF/ON to disable/enable the SVC function. Select Auto and the device will automatically extract frames from the original video when the network bandwidth is insufficient.
Smoothing: It refers to the smoothness of the stream. The higher the value, the more fluent the stream will be, although the video quality may not be satisfactory. The lower the value, the higher the stream quality will be, although it might not appear as fluent.
4. Click Save to save the settings.
NOTE: The video parameters vary BY camera model. Refer to the actual display page for camera functions.
Custom Video
You can set up additional video streams if required. For custom video streams, you can live view them, but cannot record or playback them.
NOTES: Custom video functions requires the support of the camera.
After a camera restore action (not restore to default setting), quantity of custom video streams and their names are kept, but the related parameters are restored.
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Figure 76, Custom Video Settings
1. Click to add a stream.
2. Change the stream name if needed.
NOTE: Up to 32 letters and symbols (except &, <, >, ', or ") are allowed for the stream name.
3. Customize the stream parameters (resolution, frame rete, max. bitrate, video encoding). For parameter introduction, see Section 8.1.1.
4. (Optional) Add stream description if needed.
5. (Optional) If a custom stream is not needed, click to delete it.
6. Save the settings.
Configuring Audio Settings
1. Enter the Audio Settings interface, Configuration > Video/Audio > Audio.
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2. Configure the following settings:
NOTE: Audio settings vary by camera model.
Figure 77, Audio Settings
Audio Encoding: G.722.1, G.711 ulaw, G.711alaw, G.726, MP2L2 and PCM are selectable. For MP2L2, the Sampling Rate and Audio Stream Bitrate are configurable. For PCM, the Sampling Rate can be set.
Audio Input: MicIn and LineIn are selectable for the connected microphone and pickup respectively.
Input Volume: 0-100 adjustable.
Environmental Noise Filter: Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.
3. Click Save to save the settings.
Configuring ROI Encoding
Purpose:
ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression, which means, the technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
NOTE: ROI function varies by camera model.
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Figure 78, Region of Interest Settings
1. Enter the ROI settings interface: Configuration > Video/Audio > ROI.
2. Select the Stream Type for ROI encoding.
3. Check the checkbox of Enable under Fixed Region item.
4. Set Fixed Region for ROI.
A. Select the Region No. from the drop-down list.
B. Check the Enable checkbox to enable ROI function for the chosen region.
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C. Click Drawing. Click and drag the mouse on the view screen to draw a red rectangle as the ROI region. You can
click Clear to cancel former drawing. Click Stop Drawing when you finish.
D. Select the ROI level.
E. Enter a region name for the chosen region.
F. Click Save to save the settings of ROI settings for chosen fixed region.
G. Repeat steps (1) to (6) to setup other fixed regions.
5. Set Dynamic Region for ROI.
A. Check the checkbox to enable Face Tracking.
NOTE: To enable face tracking, the face detection function must be supported and enabled.
B. Select the ROI level.
6. Click Save to save the settings.
NOTE: ROI level means the image quality enhancing level. The larger the value, the better the image quality.
Display Info. on Stream
Check the Enable Dual-VCA checkbox, and object information (e.g., human, vehicle, etc.) will be marked in the video stream. Then, you can set rules on the connected rear-end device to detect the events including line crossing, intrusion, etc.
Figure 79, Display Info. on Stream
Configuring Target Cropping
Purpose:
You can specify a target area on the live video, and then the specified video area can be displayed via the third stream in certain resolution, providing more details of the target area if needed.
NOTE: Target cropping function varies BY camera model.
1. Enter the Target Cropping settings interface.
2. Check the Enable Target Cropping checkbox to enable the function.
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3. Set Third Stream as the stream type.
4. Select the cropping resolution for the video display of the target area. A red rectangle is displayed on the live video to mark the target area, and you can click-and-drag the rectangle to locate the target area as desired.
5. Click Save to save the settings.
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Chapter 9 Image Settings
Purpose:
Follow the instructions in this chapter to configure the image parameters, including display settings, OSD settings, privacy mask, and picture overlay.
Configuring Display Settings
Purpose:
Configure the image adjustment, exposure settings, day/night switch, backlight settings, white balance, image enhancement, video adjustment, and other parameters in display settings.
NOTE: The display parameters vary by camera model. Please refer to the actual interface for details.
Day/Night Auto-Switch
1. Enter the Display Settings interface, Configuration > Image > Display Settings.
Figure 80, Display Settings of Day/Night Auto-Switch
2. Set the camera image parameters.
NOTE: In order to guarantee the image quality in different illumination, it provides two sets of parameters to
configure.
Image Adjustment
- Brightness describes bright of the image, which ranges from 1 to 100.
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- Contrast describes the contrast of the image, which ranges from 1 to 100.
- Saturation describes the colorfulness of the image color, which ranges from 1 to 100.
- Sharpness describes the edge contrast of the image, which ranges from 1 to 100.
Exposure Settings
- If the camera is equipped with the fixed lens, only Manual is selectable, and the iris mode is not configurable.
- If Auto is selected, you can set the auto iris level from 0 to 100.
- Exposure Time refers to the electronic shutter time, which ranges from 1 to 1/100,000s. Adjust it according to the actual luminance condition.
- Gain of image can also be manually configured from 0 to 100. The bigger the value, the brighter the image, and the noise would also be amplified to a larger extent.
Figure 81, Exposure Settings
Focus: For camera support motor-driven lens, you can set the focus mode as Auto, Manual or Semi-auto.
- Auto: Camera focus is adjusted automatically according to the actual monitoring scenario.
- Manual: You can control the lens by adjusting the zoom, focus, lens initialization, and auxiliary focus manually.
- Semi-Auto: Camera will focus automatically when you adjust the zoom parameters.
Day/Night Switch: Set the Day/Night Switch mode according to the surveillance demand. Day, Night, Auto, Scheduled-Switch, and Triggered by alarm input are selectable.
Figure 82, Day/Night Switch
- Day: The camera stays in day mode.
- Night: The camera stays in night mode.
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- Auto: The camera switches between day mode and night mode according to the illumination automatically. The sensitivity ranges from 0 to 7, the higher the value, the easier the mode switches. The filtering time refers to the interval time between the day/night switch. You can set it from 5s to 120s.
- Scheduled-Switch: Set the start time and the end time to define the day/night mode duration.
- Triggered by Alarm Input: The switch is triggered by alarm input. You can set the triggered mode to day or night.
- Smart Supplement Light: Set the supplement light to ON, and Auto and Manual are selectable.
> Auto: The supplement light changes according to the actual luminance. E.g., if the current scene is bright
enough, then the supplement light adjusts to lower power; and if the scene is not bright enough, the light adjusts to higher power.
> Manual: You can adjust the supplement by adjusting the distance. E.g., if the object is near the camera,
the device adjusts the supplement light to lower power, and the light is in higher power if the object is far.
Backlight Settings: BLC Area: If you focus on an object against strong backlighting, the object will be too dark to be seen clearly. BLC compensates light to the object in the front to make it clear. OFF, Up, Down, Left, Right, Center, Auto, and Custom are selectable.
NOTE: If BLC mode is set to Custom, you can draw a red rectangle on the live view image as the BLC area.
WDR: Wide Dynamic Range can be used when there is a high contrast of the bright areas and the dark areas of the scene.
HLC: The High Light Compression function can be used when there are strong lights in the scene affecting the image quality.
White Balance: White balance is the white rendition function of the camera used to adjust the color temperature according to the environment.
Figure 83, White Balance
Image Enhancement
- Digital Noise Reduction: DNR reduces the noise in the video stream. OFF, Normal, and Expert are selectable. Set the DNR level from 0 to 100 in Normal Mode. Set the DNR level from both space DNR level [0­100] and time DNR level [0-100] in Expert Mode.
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- Defog Mode: You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
- EIS (Electrical Image Stabilizer): EIS reduces the effects of vibration in a video.
- Grey Scale: You can choose the range of the grey scale as [0-255] or [16-235].
Video Adjustment
- Mirror: It mirrors the image so you can see it inversed. Left/Right, Up/Down, Center, and OFF are selectable.
- Rotate: To make a complete use of the 16:9 aspect ratio, you can enable the rotate function when you use the camera in a narrow view scene. When installing, turn the camera 90 degrees or rotate the 3-axis lens to 90 degrees, and set the rotate mode ON, you will get a normal view of the scene with 9:16 aspect ratio to ignore needless information such as a wall, and get more meaningful information of the scene.
- Scene Mode: Choose the scene as indoor or outdoor according to the real environment.
- Video Standard: 50 Hz and 60 Hz are selectable. Choose according to the video standard; normally 50 Hz for PAL standard and 60 Hz for NTSC standard.
- Lens Distortion Correction: For cameras equipped with motor-driven lenses, image may appear distorted to some extent. Turn on this function to correct the distortion.
Others
Some camera models support CVBS, SDI, or HDMI output. Set the local output ON or OFF according to the actual device.
Day/Night Scheduled-Switch
The Day/Night scheduled-switch configuration interface enables you to set the camera parameters for day and night separately, guaranteeing the image quality in different illumination.
Figure 84, Day/Night Scheduled-Switch Configuration Interface
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1. Click the calendar icon to select the start time and the end time of the switch.
NOTES:
» The start time and end time refer to the valid time for day mode. » The time period can start and end on two subsequent days. For example, if you set the start time as 10:00 and
end time as 1:00, the day mode will activate at 10:00 in the morning and stop at 1:00 the next morning.
2. Click the Common tab to configure the common parameters applicable to the day mode and night modes.
NOTE: For detailed information of each parameter, please refer to Section 9.1.1 Day/Night Auto-Switch.
3. Click Day tab to configure the parameters applicable for day mode.
4. Click Night tab to configure the parameters applicable for night mode.
NOTE: The settings saved automatically if any parameter is changed.
Configuring OSD Settings
Purpose:
You can customize the camera name, time/date format, display mode, and OSD size displayed on live view.
Figure 85, OSD Settings
1. Enter the OSD Settings interface: Configuration > Image > OSD Settings.
2. Check the corresponding checkbox to select the display of Camera Name, Date, or Week if required.
3. Edit the camera name in the Camera Name text field.
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4. Select from the drop-down list to set the time format and date format.
5. Select from the drop-down list to set the time format, date format, display mode, OSD size, and OSD color.
6. Configure the text overlay settings.
A. Check the checkbox in front of the textbox to enable the on-screen display.
B. Input the characters in the textbox.
NOTE: Up to eight text overlays are configurable.
7. Adjust the position and alignment of text frames. Left align, right align, and custom are selectable. If you select custom, you can use the mouse to click and drag text frames in the live view window to adjust their positions.
NOTE: The alignment adjustment is applicable only to Text Overlay items.
8. Click Save to save the settings.
Configuring Privacy Mask
Purpose:
Privacy mask lets you cover certain areas of the live video to prevent certain spots in the surveillance area from being live viewed and recorded.
1. Enter the Privacy Mask Settings interface: Configuration > Image > Privacy Mask.
2. Check the Enable Privacy Mask checkbox to enable this function.
3. Click Draw Area.
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Figure 86, Privacy Mask Settings
4. Click and drag the mouse in the live video window to draw the mask area.
NOTE: You are allowed to draw up to four areas on the same image.
5. Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you set without saving them.
6. Click Save to save the settings.
Configuring Picture Overlay
Purpose:
Picture Overlay lets you overlay a picture on the image. This lets an enterprise or user overlay a logo on the image.
1. Enter the Picture Overlay Settings interface, Configuration > Image > Picture Overlay.
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Figure 87, Picture Overlay
2. Click Browse to select a picture.
3. Click Upload to upload it.
4. Check Enable Picture Overlay checkbox to enable the function.
5. Set X Coordinate and Y Coordinate values to adjust the picture position on the image. Adjust Picture Width and Picture Height to the desired size.
6. Click Save to save settings.
NOTE: The picture must be in RGB24 .bmp format, and the maximum picture size is 128 x 128 pixels.
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Chapter 10 Event Settings
This section explains how to configure the network camera to respond to alarm events, including basic events and smart events.
Basic Events
You can configure basic events by following the instructions in this section, including motion detection, video tampering, alarm input, alarm output, exception, etc. These events can trigger the linkage methods such as Notify Surveillance Center, Send Email, Trigger Alarm Output, etc.
NOTE: Check the Notify Surveillance Center checkbox if you want the alarm information to be pushed to a PC
or mobile client software as soon as the alarm is triggered.
10.1.1 Configuring Motion Detection
Purpose:
Motion detection detects moving objects in a configured surveillance area, and a series of actions can be taken when an alarm is triggered.
In order to detect the moving objects accurately and reduce the false alarm rate, normal configuration and expert configuration are selectable for different motion detection environments.
Normal Configuration
Normal configuration adopts the same set of motion detection parameters in the day and at night.
Task 1: Set the Motion Detection Area
1. Enter the motion detection settings interface: Configuration > Event > Basic Event > Motion Detection.
2. Check the Enable Motion Detection checkbox.
3. Check the Enable Dynamic Analysis for Motion checkbox if you want to mark the detected objects with green
rectangles.
NOTE: If you don’t want detected objects displayed with green rectangles, select Disable Rules from
Configuration > Local Configuration > Live View Parameters-rules.
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Figure 88, Enable Motion Detection
4. Click Draw Area. Click and drag the mouse on the live video to draw a motion detection area. Click Stop Drawing
to finish drawing one area.
5. (Optional) Click Clear All to clear all of the areas.
6. (Optional) Move the slider to set the detection sensitivity.
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Task 2: Set the Arming Schedule for Motion Detection
Figure 89, Arming Schedule
1. Click Arming Schedule to edit the arming schedule.
2. Click on the time bar and drag the mouse to select the time period.
Figure 90, Arming Schedule
NOTE: Click on a time period to adjust it by either moving the time bar or inputting the exact time period.
3. (Optional) Click Delete to delete the current arming schedule or click Save to save the settings.
4. Move cursor to the end of each day, and a copy dialogue box will pop up. You can copy the settings to other days.
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5. Click Save to save the settings.
NOTE: Time periods can’t overlap. Up to eight periods can be configured for each day.
Task 3: Set the Linkage Method for Motion Detection
Check the checkbox to select the linkage method. Audible Warning, Send Email, Notify Surveillance Center, Upload to FTP/Memory Card/NAS, Trigger Channel, and Trigger Alarm Output are selectable. You can specify the
linkage method when an event occurs.
Figure 91, Linkage Method
NOTE: The linkage methods vary by camera model.
Audible Warning: Trigger the audible warning locally (supported only by devices that have audio output).
Notify Surveillance Center: Send an exception or alarm signal to remote management software when an event occurs.
Send Email: Send an e-mail with alarm information to a user(s) when an event occurs.
NOTE: To send the e-mail when an event occurs, refer to Section 7.2.3 to complete e-mail setup in advance.
Upload to FTP/Memory Card/NAS: Capture the image when an alarm is triggered and upload it to an FTP server.
NOTE: Set the FTP address and the remote FTP server first. Refer to Section 7.2.2 Configuring FTP Settings
for detailed information.
- Go to Configuration > Storage > Schedule Settings> Capture > Capture Parameters page, enable the event-triggered snapshot, and set the capture interval and capture number.
- The captured image can also be uploaded to an available SD card or network disk.
- Trigger Channel: The video will be recorded when motion is detected. You have to set the recording schedule to realize this function. Please refer to Section 11.1 for detailed information.
- Trigger Alarm Output: Trigger one or more external alarm outputs when an event occurs.
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NOTE: To trigger an alarm output when an event occurs, refer to Section 10.1.4 Configuring Alarm Output to
set the related parameters.
Expert Configuration: Expert mode is used to configure the sensitivity and proportion of object on each area for different day/night switch.
Figure 92, Expert Mode of Motion Detection
Day/Night Switch OFF
1. Draw the detection area as in the normal configuration mode. Up to eight areas are supported.
2. Set Switch Day and Night Settings to OFF.
3. Select the area by clicking the area no.
4. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area.
5. Set the arming schedule and linkage method as in the normal configuration mode.
6. Click Save to save the settings.
Day/Night Auto-Switch
1. Draw the detection area as in the normal configuration mode. Up to eight areas are supported.
2. Set Switch Day and Night Settings to Auto-Switch.
3. Select the area by clicking the area no.
4. Slide the cursor to adjust the sensitivity and object proportion in the area for the selected area in the day.
5. Slide the cursor to adjust the sensitivity and object proportion in the area for the selected area at night.
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6. Set the arming schedule and linkage method as in the normal configuration mode.
7. Click Save to save the settings.
Day/Night Scheduled-Switch
1. Draw the detection area as in the normal configuration mode. Up to eight areas are supported.
2. Set Switch Day and Night Settings to Scheduled-Switch.
3. Select the start time and the end time for the switch timing.
Figure 93, Day/Night Scheduled-Switch
4. Select the area by clicking the area no.
5. Slide the cursor to adjust the sensitivity and object proportion in the area for the selected area in the day.
6. Slide the cursor to adjust the sensitivity and object proportion in the area for the selected area at night.
7. Set the arming schedule and linkage method as in the normal configuration mode.
8. Click Save to save the settings.
Configuring Video Tampering Alarm
Purpose:
You can configure the camera to trigger the alarm when the lens is covered and take certain alarm response actions. Detection area for this alarm is the entire screen.
1. Enter the video tampering Settings interface, Configuration > Event > Basic Event > Video Tampering.
2. Check Enable Video Tampering checkbox to enable video tampering detection.
3. Click Edit to edit the arming schedule for video tampering. The arming schedule configuration is the same as the setting of the arming schedule for motion detection. Refer to Task 2: Set the Arming Schedule for Motion Detection in Section 10.1.1.
4. Check the checkbox to select the linkage method taken for video tampering. Refer to Task 3: Set the Linkage Method for Motion Detection in Section 10.1.1.
5. Click Save to save the settings.
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Configuring Alarm Input
1. Enter the Alarm Input Settings interface: Configuration > Event > Basic Event > Alarm Input.
2. Choose the alarm input no. and the Alarm Type. The alarm type can be NO (Normally Open) and NC (Normally Closed). Edit the name to set a name for the alarm input (optional).
Figure 94, Alarm Input Settings
3. Click Arming Schedule to set the arming schedule for the alarm input. Refer to Task 2: Set the Arming Schedule for Motion Detection in Section 10.1.1.
4. Click Linkage Method and check the checkbox to select the linkage method for the alarm input. Refer to Task 3: Set the Linkage Method for Motion Detection in Section 10.1.1.
5. You can copy your settings to other alarm inputs.
6. Click Save to save the settings.
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Configuring Alarm Output
Figure 95, Alarm Output Settings
1. Enter the Alarm Output Settings interface: Configuration> Event > Basic Event > Alarm Output.
2. Select an alarm output channel in the Alarm Output drop-down list. You can also set a name for the alarm output (optional).
3. The Delay time can be set to 5sec, 10sec, 30sec, 1min, 2min, 5min, 10min or Manual. The delay time refers to the duration that the alarm output remains in effect after an alarm occurs.
4. Click Arming Schedule to enter the Edit Schedule Time interface. The time schedule configuration is the same as the settings of the arming schedule for motion detection Refer to Task 2: Set the Arming Schedule for Motion Detection in Section 10.1.1.
5. You can copy the settings to other alarm outputs.
6. Click Save to save the settings.
Handling Exception
The exception type can be HDD full, HDD error, network disconnected, IP address conflicted, and illegal login to the cameras.
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