HP X2F03EA User Manual

User Guide
© Copyright 2016 HP Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Centrino, and Thunderbolt are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved .
Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.
This computer may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. Go to http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
To access the latest user guides or manuals for your product, go to http://www.hp.com/
support. Select Find your product, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
First Edition: May 2016
Document Part Number: 839680-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor conguration setting (select products only)
IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx series or a Celeron®
N28xx/N29xx series processor and a Windows® operating system. If your computer is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the
original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Getting started ............................................................................................................................................. 1
Finding information ............................................................................................................................................... 2
2 Components .................................................................................................................................................. 3
Locating hardware and software ........................................................................................................................... 3
Right ....................................................................................................................................................................... 4
Left ......................................................................................................................................................................... 5
Display .................................................................................................................................................................... 6
Top .......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Button, speakers, and ngerprint reader ........................................................................................... 9
Special function keys ........................................................................................................................ 10
Using the hot keys ............................................................................................................................. 10
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Connecting to a network .............................................................................................................................. 14
Connecting to a wireless network ....................................................................................................................... 14
Using the wireless controls ............................................................................................................... 14
Turning wireless devices on or o .................................................................................. 14
HP Connection Manager (select products only) ............................................................. 15
Wireless button ............................................................................................................... 15
Operating system controls ............................................................................................. 15
Connecting to a WLAN ....................................................................................................................... 15
Using HP Mobile Broadband (select products only) .......................................................................... 16
Using HP Mobile Connect (select products only) .............................................................................. 16
Using GPS (select products only) ...................................................................................................... 16
Using Bluetooth wireless devices (select products only) ................................................................. 17
Adding a Bluetooth-enabled device ............................................................................... 17
Connecting to a wired network ............................................................................................................................ 17
Connecting to a local area network (LAN) (select products only) .................................................... 17
Using a modem (select products only) ............................................................................................. 18
Connecting a modem cable ............................................................................................. 18
Connecting a country- or region-specic modem cable adapter .................................. 18
vii
4 Screen navigation ........................................................................................................................................ 20
Using the TouchPad and touch screen gestures ................................................................................................. 20
Turning the TouchPad o and on ...................................................................................................... 20
Tap ..................................................................................................................................................... 20
Two-nger pinch zoom ..................................................................................................................... 21
Two-nger scroll (TouchPad only) .................................................................................................... 21
Two-nger tap (TouchPad only) ........................................................................................................ 21
5 Entertainment features ............................................................................................................................... 22
Using a webcam (select products only) ............................................................................................................... 22
Using audio .......................................................................................................................................................... 22
Connecting speakers ......................................................................................................................... 22
Connecting headsets ......................................................................................................................... 22
Using sound settings ......................................................................................................................... 22
Using video .......................................................................................................................................................... 23
Connecting video devices by using a VGA (via optional docking device or expansion port
device) cable (select products only) .................................................................................................. 23
Connecting video devices using an HDMI cable (select products only) ............................................ 24
Setting up HDMI audio .................................................................................................... 24
Discovering and connecting wired displays using MultiStream Transport ...................................... 25
Connect displays to computers with Intel graphics (with an optional hub) ................... 25
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 25
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 26
Using optional external devices .......................................................................................................................... 26
Using optional external drives .......................................................................................................... 26
Using the docking connector ............................................................................................................. 26
6 Power management ..................................................................................................................................... 29
Shutting down the computer ............................................................................................................................... 29
Setting power options ......................................................................................................................................... 29
Using power-saving states ................................................................................................................ 29
Initiating and exiting Sleep ............................................................................................. 30
Initiating and exiting Hibernation ................................................................................... 30
Using the power meter and power settings ................................................................... 30
Setting password protection on wakeup ........................................................................ 31
Using battery power .......................................................................................................................... 31
Factory-sealed battery ................................................................................................... 31
Finding additional battery information .......................................................................... 31
Using Battery Check ........................................................................................................ 32
Displaying the remaining battery charge ....................................................................... 32
Maximizing battery discharge time ................................................................................ 32
viii
Managing low battery levels ........................................................................................... 32
Identifying low battery levels ...................................................................... 32
Resolving a low battery level ....................................................................... 32
Conserving battery power .............................................................................................. 33
Using external AC power ................................................................................................................... 33
7 Security ...................................................................................................................................................... 34
Protecting the computer ..................................................................................................................................... 34
Using passwords .................................................................................................................................................. 35
Setting passwords in Windows ......................................................................................................... 35
Setting passwords in Computer Setup ............................................................................................. 36
Managing a BIOS administrator password ........................................................................................ 36
Entering a BIOS administrator password ....................................................................... 37
Managing a Computer Setup DriveLock password (select products only) ....................................... 38
Setting a DriveLock password ........................................................................................ 38
Enabling DriveLock (select products only) ..................................................................... 39
Disabling DriveLock (select products only) .................................................................... 39
Entering a DriveLock password (select products only) .................................................. 40
Changing a DriveLock password (select products only) ................................................. 40
Using antivirus software ...................................................................................................................................... 40
Using rewall software ........................................................................................................................................ 40
Installing critical security updates ...................................................................................................................... 41
Using HP Client Security (select products only) .................................................................................................. 41
Using HP Touchpoint Manager (select products only) ........................................................................................ 41
Installing an optional security cable (select products only) ............................................................................... 41
Using a ngerprint reader (select products only) ............................................................................................... 41
Locating the ngerprint reader ......................................................................................................... 42
8 Maintenance ............................................................................................................................................... 43
Improving performance ....................................................................................................................................... 43
Using Disk Defragmenter .................................................................................................................. 43
Using Disk Cleanup ............................................................................................................................ 43
Using HP 3D DriveGuard (select products only) ................................................................................ 43
Identifying HP 3D DriveGuard status .............................................................................. 44
Updating programs and drivers .......................................................................................................................... 44
Cleaning your computer ...................................................................................................................................... 44
Cleaning procedures .......................................................................................................................... 44
Cleaning the display ........................................................................................................ 45
Cleaning the sides or cover ............................................................................................. 45
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 45
Traveling with or shipping your computer .......................................................................................................... 45
ix
9 Backup and recovery .................................................................................................................................... 47
Creating recovery media and backups ................................................................................................................ 47
Guidelines .......................................................................................................................................... 47
Creating recovery media with HP Recovery Disc Creator ................................................................. 47
Creating recovery media ................................................................................................. 48
Backing up your information ............................................................................................................. 48
Performing a system recovery ............................................................................................................................ 49
Using the Windows recovery tools .................................................................................................... 49
Using f11 recovery tools (select products only) ............................................................................... 50
Using Windows 7 operating system media ....................................................................................... 50
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 52
Using Computer Setup ......................................................................................................................................... 52
Starting Computer Setup .................................................................................................................. 52
Navigating and selecting in Computer Setup ................................................................................... 52
Restoring factory settings in Computer Setup ................................................................................. 53
Updating the BIOS ............................................................................................................................. 53
Determining the BIOS version ......................................................................................... 53
Downloading a BIOS update ........................................................................................... 54
Changing the boot order using the f9 prompt .................................................................................. 55
TPM BIOS settings (select products only) ........................................................................................................... 55
Using HP Sure Start (select products only) ......................................................................................................... 55
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 56
12 Specications ............................................................................................................................................ 58
Input power .......................................................................................................................................................... 58
Operating environment ....................................................................................................................................... 58
13 Electrostatic Discharge .............................................................................................................................. 59
14 Accessibility .............................................................................................................................................. 60
Supported assistive technologies ....................................................................................................................... 60
Getting support for accessibility ......................................................................................................................... 60
Index ............................................................................................................................................................. 61
x

1 Getting started

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 14.
Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Security on page 34.
Get to know your computer—Learn about your computer features. See Components on page 3 and
Screen navigation on page 20 for additional information.
Find installed software—Access a list of the software preinstalled on the computer:
Select Start > All Programs. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.
Back up your hard drive by creating recovery discs or a recovery ash drive. See Backup and recovery
on page 47.
1

Finding information

You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.
Resources For information about
Setup Instructions poster
HP Support Assistant
To access HP Help and Support, select Start > All Programs > HP Help and Support.
To access the latest user guides or manuals for your product, go tohttp://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
Worldwide support
To get support in your language, go to
http://www.hp.com/support, and select your country.
HP website
To access the latest user guides or manuals for your product, go tohttp://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
Safety & Comfort Guide
To access the user guide, select Start > All Programs > HP Help and Support > HP Documentation.
– or –
Go to http://www.hp.com/ergo.
How to set up the computer
Help to identify computer components
Software, driver, and BIOS updates
Troubleshooting tools
How to access support
Online chat with an HP technician
Support telephone numbers
HP service center locations
Support information
Ordering parts and nding additional help
Accessories available for the device
Proper workstation setup, posture, health, and work habits
Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access the user guide, select Start > All Programs > HP Help and Support > HP Documentation.
Limited Warranty*
To access the Limited Warranty, select Start > All
Programs > HP Help and Support > HP Documentation > View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone number, and postal address.
Regulatory and safety information
Battery disposal information
Warranty information
2 Chapter 1 Getting started

2 Components

Locating hardware and software

To see a list of your installed hardware:
Select Start > Control Panel > Device Manager.
To see a list of your installed software:
Select Start > All Programs.
Locating hardware and software 3

Right

Component Description
(1) Audio-out (headphone) jack/Audio-
in (microphone) jack
(2) USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse, external
(3) Docking connector Connects an optional docking device or expansion port device.
(4) Battery light When AC power is connected:
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the volume
before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental
Notices. To access the user guides, select Start > All Programs > HP Help and Support > HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers
are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector
that supports both audio-out (headphone) and audio-in (microphone).
drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
The USB charging port can also charge select models of cell phones and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge multiple
devices while operating on battery power.
White: The battery charge is greater than 90 percent.
Amber: The battery charge is from 0 to 90 percent.
O: The battery is not charging.
When AC power is disconnected (battery not charging):
Blinking amber: The battery has reached a low battery level. When the battery has reached a critical battery level, the battery light begins blinking rapidly.
O: The battery is not charging.
(5) Power connector Connects an AC adapter.
4 Chapter 2 Components

Left

Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may
not prevent the computer from being mishandled or stolen.
(2) HDMI port Connects an optional video or audio device, such as a high-denition
television, any compatible digital or audio component, or a high-speed HDMI device.
(3) USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse, external
drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
The USB charging port can also charge select models of cell phones and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge multiple
devices while operating on battery power.
(4) USB Type-C charging port Connects a USB device with a Type-C connector and can charge
products such as cell phones, laptops, tablets, and MP3 players, even when the computer is o.
NOTE: Adapters (purchased separately) may be required.
Left 5

Display

Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures photographs. Some models allow you to video
conference and chat online using streaming video.
For information on using the webcam, select Start > All Programs > Communication
and Chat > Cyberlink YouCam.
(4) WLAN antennas (2)* (select products
only)
(5) Near Field Communication (NFC)
antenna* (select products only)
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides, select Start > All Programs > HP Help and Support > HP Documentation.
Send and receive wireless signals to communicate with wireless local area networks (WLAN).
Sends and receives wireless signals to communicate and transfer data/info to and from your NFC-compatible devices.
6 Chapter 2 Components
Top

TouchPad

Component Description
(1) TouchPad on/o button Turns the TouchPad on and o.
(2) TouchPad zone Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top 7

Lights

Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on.
(3) Mute light
(4) Microphone mute light
(5) Wireless light
(6) Num lock light On: Num lock is on.
(7) TouchPad light
On: The computer is on.
Blinking: The computer is in the Sleep state.
O: The computer is o.
Amber: Computer sound is o.
O: Computer sound is on.
Amber: Microphone sound is o.
O: Microphone sound is on.
O: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are o.
Amber: The TouchPad is o.
O: The TouchPad is on.
8 Chapter 2 Components
Button, speakers, and ngerprint reader
Component Description
(1) Power button
(2) Speakers (4) Produce sound.
(3) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password logon.
When the computer is o, press the button to turn on the computer.
When the computer is on, press the button briey to initiate Sleep.
When the computer is in the Sleep state, press the button briey to exit Sleep.
When the computer is in Hibernation, press the button briey to exit Hibernation.
CAUTION: Pressing and holding down the power button will result in
the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown procedures are ineective, press and hold the power button for at least 5 seconds to turn o the computer.
To learn more about your power settings: Select Start > Control Panel > System and Security > Power Options.
Top 9

Special function keys

Component Description
(1) esc key Displays system information when pressed in combination with the fn
key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows button Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric
(6) num lk key Turns the embedded numeric keypad on and o when pressed in

Using the hot keys

To use a hot key:
Press the fn key, and then press the correct function key represented by the icons below.
fn+function key Description
Press
combination with a function key, the num lk key, or the esc key.
combination with the fn key.
keypad.
Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
combination with the fn key.
10 Chapter 2 Components
Initiates Sleep, which saves your information in system memory. The display and other system components turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Press fn+function key Description
Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer via the optional docking device, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information on the computer using the external VGA video standard. The fn+f4 hot key can also alternate images among other devices that are receiving video information on the computer.
Mutes or restores speaker sound.
Decreases speaker volume.
Increases speaker volume.
Mutes the microphone.
Decreases the screen brightness level.
Increases the screen brightness level.
Turns the keyboard backlight on and o.
NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn o the keyboard
backlight.
Turns the wireless feature on or o.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless
network must be set up.
Top 11

Bottom

Component Description
(1) Docking device receptors (2) Connect an optional docking device.
12 Chapter 2 Components

Labels

The labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
Labels 13

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate oices, your home, and public places such as airports, restaurants, coee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, eectively providing coverage across entire states, regions, or even countries.
Bluetooth device®—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in Help and Support. To access Help and Support, select Start > Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)
Operating system controls
Turning wireless devices on or o
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn o wireless devices.
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The
term wireless button is used throughout this guide to refer to all types of wireless controls.
To turn o wireless devices using HP Connection Manager:
Right-click the HP Connection Manager icon in the notication area, at the far right of the taskbar, and then click the power button next to the desired device.
-or-
Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.
14 Chapter 3 Connecting to a network
HP Connection Manager (select products only)
HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:
Wireless local area network (WLAN)/Wi-Fi
Wireless wide area network (WWAN)/HP Mobile Broadband
Bluetooth
HP Connection Manager provides information and notications on connection status, power status, SIM card details, and SMS messages. Status information and notications are provided in the notication area, at the far right of the taskbar.
To open HP Connection Manager:
Click the HP Connection Manager icon in the taskbar.
-or-
Select Start > All Programs > Productivity and Tools > HP Connection Manager.
For more information, see the HP Connection Manager software Help.
Wireless button
The computer may have a wireless button, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory.
The wireless light indicates the overall power state of your wireless devices, not the status of individual devices.
Operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, access Help and Support by selecting Start > Help and Support.

Connecting to a WLAN

NOTE: When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on.
2. Click the network status icon in the notication area, at the far right of the taskbar.
3. Select a WLAN to connect to.
Connecting to a wireless network 15
4. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing Center.
and then click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.
5. Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notication area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router
manufacturer, and interference from other electronic devices or structural barriers such as walls and oors.

Using HP Mobile Broadband (select products only)

Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator’s network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots.
NOTE: If your computer includes HP Mobile Connect, these instructions do not apply. See Using HP Mobile
Connect (select products only) on page 16.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number may be printed on a label inside the battery bay, under the service door, or on the back of the display.
Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identication number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.
For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer.

Using HP Mobile Connect (select products only)

HP Mobile Connect is a prepaid, mobile broadband service that provides a cost-eective, secure, simple, and exible mobile broadband connection for your computer. To use HP Mobile Connect, your computer must have
a SIM and the HP Mobile Connect app. For more information about HP Mobile Connect and where it is available, go to http://www.hp.com/go/mobileconnect.

Using GPS (select products only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.
For more information, see the HP GPS and Location software Help.
16 Chapter 3 Connecting to a network

Using Bluetooth wireless devices (select products only)

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
Phones (cellular, cordless, smart phone)
Imaging devices (printer, camera)
Audio devices (headset, speakers)
Mouse
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information about conguring and using Bluetooth devices, see the Bluetooth software Help.
Adding a Bluetooth-enabled device
1. Select Start > Devices and printers > Add a device, and then follow the on-screen instructions.
2. Select the Bluetooth-enabled device you want to add to your computer, and then select Next.
NOTE: If the device requires verication, a pairing code is displayed. On the device you are adding, follow the
on-screen instructions to verify that the code on your device matches the pairing code. For more information, refer to the documentation provided with the device.
NOTE: If your device does not appear in the list, be sure that Bluetooth on that device is turned on and that
the wireless setting for your computer is turned on. Some devices may have additional requirements; refer to the documentation provided with the device.

Connecting to a wired network

Select products may allow wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately.
WARNING! To reduce the risk of electric shock, re, or damage to the equipment, do not plug a modem
cable or telephone cable into an RJ-45 (network) jack.

Connecting to a local area network (LAN) (select products only)

Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your oice.
Connecting to a LAN requires an 8-pin, RJ-45 network cable or an optional docking device or expansion port, if there is no RJ-45 port on the computer.
To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the computer.
Connecting to a wired network 17
2. Plug the other end of the network cable into a network wall jack (2) or router.
NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from
TV and radio reception, orient the circuitry end of the cable toward the computer.

Using a modem (select products only)

A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable. In some countries or regions, a specic modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
Connecting a modem cable
To connect the modem cable, follow these steps:
1. Plug the modem cable into the modem jack (1) on the computer.
2. Plug the modem cable into the RJ-11 telephone wall jack (2).
NOTE: If the modem cable contains noise suppression circuitry (3), which prevents interference from
TV and radio reception, orient the circuitry end of the cable toward the computer.
Connecting a country- or region-specic modem cable adapter
Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specic modem cable adapter.
18 Chapter 3 Connecting to a network
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:
1. Plug the modem cable into the modem jack (1) on the computer.
2. Plug the modem cable into the modem cable adapter (2).
3. Plug the modem cable adapter (3) into the telephone wall jack.
Connecting to a wired network 19

4 Screen navigation

You can navigate the computer screen in the following ways:
Use touch gestures directly on the computer screen (select products only)
Use touch gestures on the TouchPad
Use keyboard and optional mouse (mouse purchased separately)

Using the TouchPad and touch screen gestures

The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures. You can also use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter.
You can also customize gestures and view demonstrations of how they work. Select Start > Control Panel >
Hardware and Sound > Devices and Printers > Mouse.
NOTE: Unless noted, gestures can be used on the TouchPad or a touch screen (select products only).
Turning the TouchPad o and on
Tap
To turn the TouchPad o and on, quickly double-tap the TouchPad on/o button.
Use the tap/double-tap gesture to select or open an item on the screen.
Point to an item on the screen, and then tap one nger on the TouchPad zone or touch screen to select the item. Double-tap an item to open it.
20 Chapter 4 Screen navigation
Two-nger pinch zoom
Use the two-nger pinch zoom to zoom out or in on images or text.
Zoom out by placing two ngers apart on the TouchPad zone or touch screen and then moving your ngers together.
Zoom in by placing two ngers together on the TouchPad zone or touch screen and then moving your ngers apart.
Two-nger
scroll (TouchPad only)
Use the two-nger scroll to move up, down, or sideways on a page or image.
Place two ngers slightly apart on the TouchPad zone and then drag them up, down, left, or right.
Two-nger tap (TouchPad only)
Use the two-nger tap to open the menu for an object on the screen.
NOTE: The two-nger tap performs the same function as right-clicking with the mouse.
Tap two ngers on the TouchPad zone to open the options menu for the selected object.
Using the TouchPad and touch screen gestures 21

5 Entertainment features

Use your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. See Components on page 3 to locate the audio, video and camera features on your computer.

Using a webcam (select products only)

Your computer has a webcam (integrated camera) that records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
To access the camera, select Start > All Programs > Communication and Chat > CyberLink YouCam.

Using audio

You can download and listen to music, stream audio content (including radio) from the web, record audio, or mix audio and video to create multimedia. You can also play music CDs on the computer (on select products) or attach an external optical drive to play CDs. To enhance your listening enjoyment, attach headphones or speakers.

Connecting speakers

You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer or on a docking station.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-denition speakers to the computer, see Setting up HDMI audio on page 24. Before connecting speakers, lower the volume setting.

Connecting headsets

WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones,
earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
To access this document:
Select Start > All Programs > HP Help and Support > HP Documentation.
Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio­out (headphone)/audio-in (microphone) combo jack on your computer.
To connect wireless headsets to your computer, follow the device manufacturer's instructions.

Using sound settings

Use sound settings to adjust system volume, change system sounds, or manage audio devices.
To view or change sound settings:
Select Start > Control Panel > Hardware and Sound, and then select Sound or your audio software.
NOTE: To see all Control Panel contents, select large or small icon view, instead of Category view.
22 Chapter 5 Entertainment features

Using video

Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network.
To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV.
IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the
correct cable. Follow the device manufacturer's instructions.
For information on using your video features, refer to HP Support Assistant.
Connecting video devices by using a VGA (via optional docking device or expansion port device) cable (select products only)
NOTE: To connect a VGA video device to your computer, you need an VGA cable, purchased separately.
To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port.
1. Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown.
2. Press fn+f4 to alternate the screen image between 4 display states:
PC screen only: View the screen image on the computer only.
Duplicate: View the screen image simultaneously on both the computer and the external device.
Extend: View the screen image extended across both the computer and the external device.
Second screen only: View the screen image on the external device only.
Each time you press fn+f4, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of
the external device, as follows. Select Start > Control Panel > Appearance and Personalization. Under Display, select Adjust resolution.
Using video 23

Connecting video devices using an HDMI cable (select products only)

NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately.
To see the computer screen image on a high-denition TV or monitor, connect the high-denition device according to the following instructions:
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the high-denition TV or monitor.
3. Press fn+f4 to alternate the computer screen image between 4 display states:
PC screen only: View the screen image on the computer only.
Duplicate: View the screen image simultaneously on both the computer and the external device.
Extend: View the screen image extended across both the computer and the external device.
Second screen only: View the screen image on the external device only.
Each time you press fn+f4, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of
the external device, as follows. Select Start > Control Panel > Appearance and Personalization. Under Display, select Adjust resolution.
Setting up HDMI audio
HDMI is the only video interface that supports high-denition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
1. Right-click the Speakers icon in the notication area, at the far right of the taskbar, and then select
Playback devices.
2. On the Playback tab, select the name of the digital output device.
3. Click Set Default, and then click OK.
24 Chapter 5 Entertainment features
To return the audio stream to the computer speakers:
1. Right-click the Speakers icon in the notication area, at the far right of the taskbar, and then click
Playback devices.
2. On the Playback tab, click Speakers.
3. Click Set Default, and then click OK.

Discovering and connecting wired displays using MultiStream Transport

MultiStream Transport (MST) allows you to connect multiple wired display devices to your computer by connecting to the VGA or DisplayPorts on your computer and also to the VGA or DisplayPorts on a hub or an external docking station. You can connect in several ways, depending on the type of graphics controller installed on your computer and whether or not your computer includes a built-in hub. Go to Device Manager to nd out what hardware is installed on your computer.
Select Start > Control Panel > System and Security > System > Device Manager to see a list of all devices installed on your computer.
Connect displays to computers with Intel graphics (with an optional hub)
NOTE: With an Intel graphics controller and optional hub, you can connect up to 3 display devices.
To set up multiple display devices, follow these steps:
1. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a DP-to-DP
cable (purchased separately). Be sure that the hub power adapter is connected to AC power.
2. Connect your external display devices to the VGA ports or DisplayPorts on the hub.
3. When Windows detects a monitor connected to the DP hub, the DisplayPort Topology Notication
dialog box is displayed. Click the appropriate options to congure your displays. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, which extends the screen image across all enabled display devices.
NOTE: If this dialog box does not appear, be sure that each external display device is connected to the
correct port on the hub. For more information, select Start > Control Panel > Appearance and Personalization > Display > Adjust resolution.
Connect displays to computers with Intel graphics (with a built-in hub)
With your internal hub and Intel graphics controller, you can connect up to 3 display devices in the following
congurations:
Two 1920 x 1200 DP monitors connected to the computer + one 1920 x 1200 VGA monitor connected to an optional docking station
One 2560 x 1600 DP monitor connected to the computer + one 1920 x 1200 VGA monitor connected to an optional docking station
To set up multiple display devices, follow these steps:
1. Connect your external display devices to the VGA ports or DisplayPorts (DP) on the computer base or the
docking station.
2. When Windows detects a monitor connected to the DP hub, the DisplayPort Topology Notication
dialog box is displayed. Click the appropriate options to congure your displays. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, which extends the screen image across all enabled display devices.
Using video 25
NOTE: If this dialog box does not appear, be sure that each external display device is connected to the
correct port on the hub. For more information, select Start > Control Panel > Appearance and Personalization > Display > Adjust resolution.

Discovering and connecting to Miracast-compatible wireless displays (select products only)

NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the
documentation that came with your TV or secondary display.
To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below.
To open Miracast:
Select Start > Control Panel > Appearance and Personalization > Display > Connect to an external display.

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to use,
see the manufacturer's instructions.
To connect an external device to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that
the device is turned o and the AC power cord is unplugged.
1. Connect the device to the computer.
2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.
3. Turn on the device.
To disconnect an unpowered external device, turn o the device, and then disconnect it on the computer. To disconnect a powered external device, turn o the device, disconnect it on the computer, and then unplug the AC power cord.

Using optional external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer.
NOTE: HP external USB optical drives should be connected to the powered USB port to the computer.
USB drives include the following types:
1.44-megabyte diskette drive
Hard drive module
External optical drive (CD, DVD, and Blu-ray)
MultiBay device

Using the docking connector

26 Chapter 5 Entertainment features
The docking connector connects the computer to an optional docking device or expansion port device. An optional docking device or expansion port device provides additional ports and connectors that can be used with the computer.
NOTE: The following images may look dierent from your computer, docking device or expansion port
device. Refer to the illustration that most closely matches your docking device or expansion port device.
To connect the computer to a docking device:
1. Pull out the connect button (1) on the docking device to retract the locking mechanism.
2. Align the docking posts on the docking device with the receptors on the bottom of the computer and
lower the computer into the docking device
(2) until the computer is seated.
3. Push in the connect button (1) on the docking device to secure the docking device to the computer. The
connect light (2) turns on when the computer is fully docked.
To connect the expansion port device to the computer
1. Align the expansion port device connector with the docking connector on the computer.
Using optional external devices 27
2. Slide the expansion port device connector into the docking connector on the computer until the
connector is seated.
28 Chapter 5 Entertainment features

6 Power management

NOTE: A computer may have a power button or a power switch. The term power button is used throughout
this guide to mean both types of power controls.

Shutting down the computer

CAUTION: Unsaved information is lost when the computer shuts down.
The shutdown command closes all open programs, including the operating system, and then turns o the display and computer.
Shut down the computer under any of the following conditions:
When you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port
When the computer will be unused and disconnected from external power for an extended period
Although you can turn o the computer with the power button, the recommended procedure is to use the Windows shutdown command:
NOTE: If the computer is in the Sleep state or in Hibernation, you must rst exit Sleep or Hibernation before
shutdown is possible by briey pressing the power button.
1. Save your work and close all open programs.
2. Select Start > Shut Down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete. Click the Power icon, and then click Shut Down.
Press and hold the power button for at least 5 seconds.
Disconnect the computer from external power.

Setting power options

CAUTION: Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an
unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession. This practice is particularly important when you travel with your computer.

Using power-saving states

Sleep is enabled at the factory.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card.
Shutting down the computer 29
NOTE: You cannot initiate any type of networking connection or perform any computer functions while the
computer is in the Sleep state.
Initiating and exiting Sleep
With the computer on, you can initiate Sleep in any of the following ways:
Briey press the power button.
Close the display.
Select Start, click the arrow next to the Shut down button, and then click Sleep.
To exit Sleep:
Briey press the power button.
If the display is closed, open the display.
Press a key on the keyboard.
Tap or swipe the TouchPad
When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before
the computer will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level.
Power settings and timeouts can be changed in Windows Control Panel.
To initiate Hibernation:
Select Start, click the arrow next to the Shut down button, and then click Hibernate.
To exit Hibernation:
Briey press the power button.
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before
your work will return to the screen.
Using the power meter and power settings
The power meter is located in the notication area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge.
To display the percentage of remaining battery charge and the current power plan, point over the power meter icon.
To use Power Options, or to change the power plan, click the power meter icon and select an item from the list.
Dierent power meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low or critical battery level.
30 Chapter 6 Power management
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:
1. Select Start > Control Panel > System and Security > Power Options.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account password,
click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5.
5. Click Save changes.

Using battery power

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
The computer runs on battery power whenever it is not plugged into external AC power. Computer battery life varies, depending on power management settings, running programs, display brightness, external devices connected to the computer, and other factors. Whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the computer contains a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected on the computer or an AC power loss occurs.
NOTE: When you disconnect AC power, the display brightness is automatically decreased to save battery
life.
Factory-sealed battery
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, select Start > Help and Support > Troubleshoot > Power, Thermal, and Mechanical. Click the Power tab, and then click Battery Check. If Battery Check indicates that your battery should be replaced, contact support.
The battery(ies) in this product cannot be easily replaced by users themselves. Removing or replacing the battery could aect your warranty coverage. If a battery is no longer holding a charge, contact support.
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
Finding additional battery information
Help and Support provides the following tools and information about the battery:
Battery Check tool to test battery performance
Information on calibration, power management, and proper care and storage to maximize battery life
Information on battery types, specications, life cycles, and capacity
To access battery information:
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
Setting power options 31
Using Battery Check
Help and Support provides information on the status of the battery installed in the computer.
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to work properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal, and Mechanical.
3. Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.
Displaying the remaining battery charge
Move the pointer over the power meter icon on the Windows desktop in the notication area, at the far right of the taskbar.
Maximizing battery discharge time
Battery discharge time varies depending on features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Lower the brightness on the display.
Select the Power saver setting in Power Options.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some low­battery alerts and system responses can be changed using Power Options. Preferences set using Power Options do not aect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select products only) indicates a low or critical battery level.
– or –
The power meter icon in the notication area shows a low or critical battery notication.
NOTE: For additional information about the power meter, see Using the power meter and power
settings on page 30.
If the computer is on or in the Sleep state, the computer remains briey in the Sleep state, and then shuts down and loses any unsaved information.
Resolving a low battery level
Resolving a low battery level when external power is available
Connect one of the following devices:
32 Chapter 6 Power management
AC adapter
Optional docking or expansion device
Optional power adapter purchased as an accessory from HP
Resolving a low battery level when no power source is available
To resolve a low battery level when no power source is available, save your work and shut down the computer.
Conserving battery power
Select low power-use settings through Power Options in Windows Control Panel.
Turn o wireless and LAN connections and exit modem applications when you are not using them.
Disconnect unused external devices that are not plugged into an external power source.
Stop, disable, or remove any external media cards that you are not using.
Decrease screen brightness.
Before you leave your work, initiate Sleep, or shut down the computer.

Using external AC power

WARNING! Do not charge the computer battery while you are onboard aircraft.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a
replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in the
computer box.
External AC power is supplied through an approved AC adapter or an optional docking or expansion device.
Connect the computer to external AC power under any of the following conditions:
When charging or calibrating a battery
When installing or modifying system software
When writing information to a CD, a DVD, or a BD (select products only)
When running Disk Defragmenter
When performing a backup or recovery
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
If the computer is turned on, the power meter icon in the notication area changes appearance.
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
The display brightness is automatically decreased to save battery life.
Setting power options 33

7 Security

Protecting the computer

Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.
NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product
from being mishandled or stolen.
NOTE: Before you send your computer for service, back up and delete condential les, and remove all
password settings.
NOTE: Some features listed in this chapter may not be available on your computer.
NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service
available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com.
Computer risk Security feature
Unauthorized use of the computer HP Client Security, in combination with a password, smart card,
contactless card, registered ngerprints, or other authentication credential
Unauthorized access to Computer Setup (BIOS) BIOS Administrator password in Computer Setup*
Unauthorized access to the contents of a hard drive DriveLock password (select products only) in Computer Setup*
Unauthorized startup from an optional external optical drive (select products only), optional external hard drive (select products only), or internal network adapter
Unauthorized access to a Windows user account Windows user password
Unauthorized access to data
Unauthorized access to Computer Setup settings and other system identication information
Unauthorized removal of the computer Security cable slot (used with an optional security cable on select
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.
NOTE: On tablets without keyboards, you can use the touchscreen.
Boot options feature in Computer Setup*
HP Drive Encryption software (select products only)
Windows Defender
BIOS Administrator password in Computer Setup*
products only)
34 Chapter 7 Security

Using passwords

A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in Computer Setup, which is preinstalled on the computer.
BIOS Administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.
Windows passwords are set only in the Windows operating system.
If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used.
You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature.
Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program.
Do not use the same password for multiple applications or websites, and do not reuse your Windows password for any other application or website.
Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications. You can securely read them in the future if they cannot be remembered.
Do not store passwords in a le on the computer.
The following tables list commonly used Windows and BIOS Administrator passwords and describe their functions.

Setting passwords in Windows

Password Function
Administrator password* Protects access to a Windows administrator-level account.
User password* Protects access to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password, select Start > All Programs > HP Help
and Support > HP Support Assistant .
NOTE: Setting the Windows administrator password does not
set the BIOS Administrator password.
Using passwords 35

Setting passwords in Computer Setup

Password Function
BIOS administrator password* Protects access to Computer Setup.
DriveLock master password* Protects access to the internal hard drive that is protected by
DriveLock user password* Protects access to the internal hard drive that is protected by
*For details about each of these passwords, see the following topics.

Managing a BIOS administrator password

To set, change, or delete this password, follow these steps:
NOTE: If features have been enabled to prevent removing the
BIOS administrator password, you may not be able to remove it until those features have been disabled.
DriveLock. It is also used to remove DriveLock protection.
NOTE: For select products, a BIOS administrator password must
be set before you can set a DriveLock password.
DriveLock, and is set under DriveLock Passwords during the enable process.
NOTE: For select products, a BIOS administrator password must
be set before you can set a DriveLock password.
Setting a new BIOS administrator password
1. Start Computer Setup.
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
Turn o the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup.
2. Select Security, select Create BIOS Administrator password, and then press enter.
3. When prompted, type a password.
4. When prompted, type the new password again to conrm.
5. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen
instructions.
– or –
Select Main, select Save Changes and Exit, and then press enter.
Your changes go into eect when the computer restarts.
Changing a BIOS administrator password
1. Start Computer Setup.
36 Chapter 7 Security
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
Turn o the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup.
2. Select Security, select Change BIOS Administrator Password, and then press enter.
3. When prompted, type your current password.
4. When prompted, type your new password.
5. When prompted, type your new password again to conrm.
6. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen
instructions.
– or –
Select Main, select Save Changes and Exit, and then press enter.
Your changes go into eect when the computer restarts.
Deleting a BIOS administrator password
1. Start Computer Setup.
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
Turn o the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup.
2. Select Security, select Change BIOS Administrator Password, and then press enter.
3. When prompted, type your current password.
4. When prompted for the new password, leave the eld empty, and then press enter.
5. When prompted to type your new password again, leave the eld empty, and then press enter.
6. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen
instructions.
– or –
Select Main, select Save Changes and Exit, and then press enter.
Your changes go into eect when the computer restarts.
Entering a BIOS administrator password
At the BIOS Administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After two unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.
Using passwords 37

Managing a Computer Setup DriveLock password (select products only)

CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unusable, record the
DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used.
DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords.
To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:
After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password.
The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user.
The user password and the master password can be identical.
You can delete a user password or master password only by removing DriveLock protection from the drive.
NOTE: For select products, a BIOS administrator password must be set before you can access the
DriveLock features.
Setting a DriveLock password
To set a DriveLock password in Computer Setup, follow these steps:
1. Start Computer Setup.
Computers or tablets with keyboards:
1. Turn o the computer.
2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
1. Turn o the tablet.
2. Press the power button in combination with the volume down button until the Startup menu
is displayed, and then tap F10 to enter Computer Setup.
2. Select Security, make the selection for Hard Drive Utilities, select DriveLock, and then press enter.
NOTE: For select products, you may be required to set a DriveLock password and enter the BIOS
administrator password.
3. Select the hard drive you want to protect, and then press enter.
4. Select Set DriveLock Master Password or Set DriveLock Password (select products only), and then
press enter.
5. Carefully read the warning.
6. Follow the on-screen instructions to set a DriveLock password.
7. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes.
38 Chapter 7 Security
Enabling DriveLock (select products only)
For select products, you may need to follow these instructions to enable DriveLock.
1. Start Computer Setup.
Computers or tablets with keyboards:
1. Turn o the computer.
2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
1. Turn o the tablet.
2. Press the power button in combination with the volume down button until the Startup menu
is displayed, and then tap F10 to enter Computer Setup.
2. Select Security, select Hard Drive Utilities, select DriveLock, and then press enter.
NOTE: For select products, you may be required to enter the BIOS Administrator password and select
Set DriveLock Password.
3. Select the hard drive you want to protect, and then press enter.
4. Follow the on-screen instructions to make the selections to enable DriveLock and to enter passwords
when prompted.
NOTE: For select products, you may be prompted to type DriveLock. The eld is case sensitive.
5. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes.
Disabling DriveLock (select products only)
1. Start Computer Setup.
Computers or tablets with keyboards:
1. Turn o the computer.
2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
1. Turn o the tablet.
2. Press the power button in combination with the volume down button until the Startup menu
is displayed, and then tap F10 to enter Computer Setup.
2. Select Security, select Hard Drive Utilities, select DriveLock, and then press enter.
NOTE: For select products, you may be required to enter the BIOS Administrator password and select
Set DriveLock Password.
3. Select the hard drive you want to manage, and then press enter.
4. Follow the on-screen instructions to disable DriveLock.
5. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes.
Using passwords 39
Entering a DriveLock password (select products only)
Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).
At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
After three incorrect attempts to enter the password, you must shut down the computer and try again.
Changing a DriveLock password (select products only)
To change a DriveLock password in Computer Setup, follow these steps:
1. Turn o the computer.
2. Press the power button.
3. At the DriveLock Password prompt, type the current DriveLock user password or master password that
you are changing, press enter, and then press or tap f10 to enter Computer Setup.
4. Select Security, select Hard Drive Utilities , select DriveLock, and then press enter.
NOTE: For select products, you may be required to enter the BIOS Administrator password and select
Set DriveLock Password.
5. Select the hard drive you want to manage, and then press enter.
6. Make the selection to change the password, and then follow the on-screen prompts to enter passwords.
NOTE: The Change DriveLock Master Password option is visible only if the master password was
provided at the DriveLock Password prompt in step 3.
7. To exit Computer Setup, select Main, select Save Changes and Exit, and then follow the on-screen
instructions.

Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer.
For more information about computer viruses, access the HP Support Assistant.
Using rewall software
Firewalls are designed to prevent unauthorized access to a system or network. A rewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.
40 Chapter 7 Security
There are two types of rewalls to consider:
Host-based rewalls—Software that protects only the computer it is installed on.
Network-based rewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network.
When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. Any data that does not meet those criteria is blocked.
Your computer or networking equipment may already have a rewall installed. If not, rewall software solutions are available.
NOTE: Under some circumstances a rewall can block access to Internet games, interfere with printer or le
sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the rewall, perform the task that you want to perform, and then reenable the rewall. To permanently resolve the problem, recongure the rewall.

Installing critical security updates

CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.
You can choose whether updates are installed automatically. To change the settings, select Start > Control Panel > System and Security > Windows Update > Change settings, and then follow the on-screen instructions.

Using HP Client Security (select products only)

HP Client Security software is preinstalled on your computer. This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help.

Using HP Touchpoint Manager (select products only)

HP Touchpoint Manager is a cloud-based IT solution that enables businesses to eectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables customers to reduce time spent solving end-user device and security issues. Customers can quickly download and install the software, which is highly cost eective relative to traditional in-house solutions. For more information, see http://www.hptouchpointmanager.com.

Installing an optional security cable (select products only)

A security cable (purchased separately) is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. To connect a security cable to your computer, follow the device manufacturer's instructions.
Using a ngerprint reader (select products only)
Integrated ngerprint readers are available on select products. In order to use the ngerprint reader, you must enroll your ngerprints in HP Client Security's Credential Manager. Refer to the HP Client Security software Help.
Installing critical security updates 41
After you enroll your ngerprints in Credential Manager, you can use HP Client Security's Password Manager to store and ll in your user names and passwords in supported websites and applications.
Locating the ngerprint reader
The ngerprint reader is a small metallic sensor that is located in one of the following areas of your computer:
Near the bottom of the TouchPad
On the right side of the keyboard
On the upper-right side of the display
On the left side of the display
Depending on your product, the reader may be oriented horizontally or vertically. Both orientations require that you swipe your nger perpendicular to the metallic sensor.
42 Chapter 7 Security

8 Maintenance

It is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer.

Improving performance

You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup.

Using Disk Defragmenter

HP recommends using Disk Defragmenter to defragment your hard drive at least once a month.
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
To run Disk Defragmenter:
1. Connect the computer to AC power.
2. Select Start > Control Panel > System and Security > Administrative Tools, and then select
Defragment your hard drive.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help and Support, select Start > All Programs > HP Help and Support.
For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Use Disk Cleanup to search the hard drive for unnecessary les that you can safely delete to free up disk space and help the computer run more eiciently.
To run Disk Cleanup:
1. Select Start > Control Panel > System and Security > Administrative Tools, and then select Free up
disk space.
2. Follow the on-screen instructions.

Using HP 3D DriveGuard (select products only)

HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:
You drop the computer.
You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
Improving performance 43
NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional
docking device or connected to a USB port is not protected by HP 3D DriveGuard.
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these
drives.
For more information, see the HP 3D DriveGuard software Help.
Identifying HP 3D DriveGuard status
The hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the drive in a secondary hard drive bay (select products only) is parked. To determine whether a drive is currently protected or whether it is parked, view the icon on the Windows desktop in the the far right of the taskbar.

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment.
Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic notications when updates become available.
If you would like to update your programs and drivers, follow these instructions:
notication area, at
1. Select Start > All Programs >Windows Update.
2. Follow the on-screen instructions.

Cleaning your computer

Use the following products to safely clean your computer:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands)
Alcohol-free glass-cleaning uid
Solution of water and mild soap
Dry microber cleaning cloth or a chamois (static-free cloth without oil)
Static-free cloth wipes
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure
that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product.
Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches.

Cleaning procedures

Follow the procedures in this section to safely clean your computer.
44 Chapter 8 Maintenance
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer
while it is on.
1. Turn o the computer.
2. Disconnect AC power.
3. Disconnect all powered external devices.
CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on
any computer surface. Liquids dripped on the surface can permanently damage internal components.
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that a display is dry before you close the computer.
Cleaning the sides or cover
To clean the sides or cover, use a soft microber cloth or chamois moistened with one of the cleaning solutions listed previously, or use an acceptable disposable wipe.
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris.
Cleaning the TouchPad, keyboard, or mouse (select products only)
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum
cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.
CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys.
To clean the TouchPad, keyboard, or mouse, use a soft microber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe.
To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension.

Traveling with or shipping your computer

If you have to travel with or ship your computer, follow these tips to keep your equipment safe.
Prepare the computer for traveling or shipping:
Back up your information to an external drive.
Remove all discs and all external media cards, such as memory cards.
Turn o and then disconnect all external devices.
Shut down the computer.
Take along a backup of your information. Keep the backup separate from the computer.
When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage.
CAUTION: Avoid exposing a drive to magnetic elds. Security devices with magnetic elds include
airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
Traveling with or shipping your computer 45
If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ight computer use is at the discretion of the airline.
If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.”
The use of wireless devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on.
If you are traveling internationally, follow these suggestions:
Check the computer-related customs regulations for each country or region on your itinerary.
Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug congurations vary.
WARNING! To reduce the risk of electric shock, re, or damage to the equipment, do not attempt
to power the computer with a voltage converter kit sold for appliances.
46 Chapter 8 Maintenance

9 Backup and recovery

Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps. This section provides information about the following processes:

Creating recovery media and backups

Restoring and recovering your system
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1. After you successfully set up the computer, create HP Recovery media. This step creates a Windows 7
operating system DVD and a Driver Recovery DVD. The Windows DVD can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. The Driver Recovery DVD installs specic drivers and applications. See Creating recovery media with HP Recovery Disc
Creator on page 47.
2. Use Windows Backup and Recovery tools to perform the following:
Back up individual les and folders
Back up your entire hard drive (select products only)
Create system repair discs (select products only) with the installed optical drive (select products only) or an optional external optical drive
Create system restore points
NOTE: This guide describes an overview of backing up, restoring, and recovering options. For more details
about the tools provided, see Help and Support. To access Help and Support, select Start > Help and Support.
NOTE: HP recommends that you print the recovery procedures and save them for later use, in case of
system instability.
In case of system failure, you can use the backup les to restore the contents of your computer. See Backing
up your information on page 48.

Guidelines

When creating recovery media or backing up to discs, use any of the following types of discs (purchased separately): DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are using.
Be sure that the computer is connected to AC power before you start the recovery media creation process or the backup process.

Creating recovery media with HP Recovery Disc Creator

HP Recovery Disc Creator is a software program that oers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media allows you to reinstall your original operating system as well as select drivers and
Creating recovery media and backups 47
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:
Windows 7 operating system DVD—Installs the operating system without additional drivers or applications.
Driver Recovery DVD—Installs specic drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications.
Creating recovery media
NOTE: The Windows 7 operating system DVD can be created only once. Thereafter, the option to create that
media will not be available after you create a Windows DVD.
To create the Windows DVD:
1. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.
2. Select Windows disk.
3. From the drop-down menu, select the drive for burning the recovery media.
4. Click the Create button to start the burning process.
After the Windows 7 operating system DVD has been created, create the Driver Recovery DVD:
1. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.
2. Select Driver disk.
3. From the drop-down menu, select the drive for burning the recovery media.
4. Click the Create button to start the burning process.

Backing up your information

You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data les, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You should also create Windows system repair media (select products only) which can be used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
Store personal les in the Documents library, and back it up regularly.
Back up templates that are stored in their associated directories.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
When backing up to discs, number each disc after removing it from the drive.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in
Help and Support. To access Help and Support, select Start > Help and Support.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You
may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help and Support, select Start > Help and Support.
48 Chapter 9 Backup and recovery
To create a backup using Windows Backup and Restore:
NOTE: The backup process may take over an hour, depending on le size and the speed of the computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up your backup, create a system image (select products only),
or create system repair media (select products only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your les:
Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to x problems that might prevent Windows from starting correctly.
f11 recovery tools (select products only): You can use the f11 recovery tools to recover your original
hard drive image. The image includes the Windows operating system and software programs installed at the factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair media you
previously created (select products only), you must purchase Windows 7 operating system media to reboot the computer and repair the operating system. For additional information, see Using Windows 7 operating
system media on page 50.

Using the Windows recovery tools

Using the Windows recovery tools, you can:
Recover individual les
Restore the computer to a previous system restore point
Recover information using recovery tools
NOTE: For detailed instructions on various recovery and restore options, perform a search for these topics
in Help and Support. To access Help and Support, select Start > Help and Support.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You
may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help and Support, select Start > Help and Support.
To recover information you previously backed up:
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to recover your system settings, your computer (select products only),
or your les.
To recover your information using Startup Repair, follow these steps:
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All les you have
created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
Performing a system recovery 49
1. If possible, back up all personal les.
2. If possible, check for the presence of the Windows partition.
To check for the Windows partition, select Start > Computer.
NOTE: If the Windows partition is not listed, you must recover your operating system and programs
using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 50.
3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating
system loads.
4. Select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, select Start > Help
and Support.

Using f11 recovery tools (select products only)

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All les that you
have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1. If possible, back up all personal les.
2. If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click
Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs
using the Windows 7 operating system media and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 50.
3. If the HP Recovery partition is listed, restart the computer, and then press f11 before the Windows
operating system loads.
4. Follow the on-screen instructions.

Using Windows 7 operating system media

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select products only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to
http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the
Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats
the hard drive. All les that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
50 Chapter 9 Backup and recovery
NOTE: This process takes several minutes.
1. If possible, back up all personal les.
2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before
the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Repair your computer.
7. Follow the on-screen instructions.
After the repair is completed:
1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD.
2. Install the Hardware Enabling Drivers rst, and then install Recommended Applications.
Performing a system recovery 51
10 Computer Setup (BIOS), TPM, and HP Sure
Start

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from
operating properly.

Starting Computer Setup

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup, follow these steps:
Start Computer Setup.
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.
Tablets without keyboards:
Turn o the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup.

Navigating and selecting in Computer Setup

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to select the item.
NOTE: On tablets without keyboards, you can use your nger to make selections.
To scroll up and down, select the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the on-screen instructions.
52 Chapter 10 Computer Setup (BIOS), TPM, and HP Sure Start
To exit Computer Setup menus, choose one of the following methods:
To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions.
– or –
Select Main, select Ignore Changes and Exit, and then press enter.
To save your changes and exit Computer Setup menus:
Select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions.
– or –
Select Main, select Save Changes and Exit, and then press enter.
Your changes go into eect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Start Computer Setup. See Starting Computer Setup on page 52.
2. Select Main, and then select Apply Factory Defaults and Exit.
NOTE: On select products, the selections may display Restore Defaults instead of Apply Factory
Defaults and Exit.
3. Follow the on-screen instructions.
4. To save your changes and exit, select the Save icon in the lower-right corner of the screen, and then
follow the on-screen instructions.
– or –
Select Main, select Save Changes and Exit, and then press enter.
Your changes go into eect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory settings.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed les called SoftPaqs.
Some download packages contain a le named Readme.txt, which contains information regarding installing and troubleshooting the le.
Determining the BIOS version
To decide whether you need to update Computer Setup (BIOS), rst determine the BIOS version on your computer.
BIOS version information (also known as ROM date and System BIOS) can be accessed by pressing fn+esc (if you are already in Windows) or by using Computer Setup.
Using Computer Setup 53
1. Start Computer Setup. See Starting Computer Setup on page 52.
2. Select Main, and then select System Information.
3. To exit Computer Setup without saving your changes, select the Exit icon in the lower-right corner of the
screen, and then follow the on-screen instructions.
– or –
Select Main, select Ignore Changes and Exit, and then press enter.
To check for later BIOS versions, see Downloading a BIOS update on page 54.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. Access Help and Support by selecting Start > All Programs > HP Help and Support > HP Support
Assistant.
2. Make the selection for updates.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your
computer. Make a note of the date, name, or other identier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:
1. Select Start > Computer.
2. Select your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder that contains the update.
4. Double-click the le that has an .exe extension (for example, lename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
54 Chapter 10 Computer Setup (BIOS), TPM, and HP Sure Start
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded le
from your hard drive.

Changing the boot order using the f9 prompt

To dynamically choose a boot device for the current startup sequence, follow these steps:
1. Access the Boot Device Options menu:
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu.
Tablets without keyboards:
Turn o the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F9 to enter the Boot Device Options menu.
2. Select a boot device, then press enter.

TPM BIOS settings (select products only)

IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure
that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable. For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.
TPM provides additional security for your computer. You can modify the TPM settings in Computer Setup (BIOS).
NOTE: If you change the TPM setting to Hidden, TPM is not visible in the operating system.
To access TPM settings in Computer Setup:
1. Start Computer Setup. See Starting Computer Setup on page 52.
2. Select Security, select TPM Embedded Security, and then follow the on-screen instructions.

Using HP Sure Start (select products only)

Select computer models are congured with HP Sure Start, a technology that continuously monitors the computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention.
HP Sure Start is congured and already enabled so that most users can use the HP Sure Start default conguration. The default conguration can be customized by advanced users.
To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
TPM BIOS settings (select products only) 55

11 Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
When HP PC Hardware Diagnostics (UEFI) detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. This ID code can then be provided to support to help determine how to correct the problem.
NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode and you
must use the keyboard attached.
To start HP PC Hardware Diagnostics (UEFI), follow these steps:
1. Turn on or restart the computer, and quickly press esc.
2. Press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 56.
b. Hard drive
c. BIOS
3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the
on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you
must use a Windows computer to download and create the HP UEFI support environment because only .exe les are oered.
There are two options to download HP PC Hardware Diagnostics to a USB device.
Download the latest UEFI version
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run.
Download any version of UEFI for a specic product
1. Go to http://www.hp.com/support.
2. Select Get software and drivers.
56 Chapter 11 Using HP PC Hardware Diagnostics (UEFI)
3. Enter the product name or number.
– or –
Select Identify now to let HP automatically detect your product.
4. Select your computer, and then select your operating system.
5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version
you want.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 57
12 Specications

Input power

The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specications.
Input Power Rating
Operating voltage and current 19.5 V dc @ 2.31 A – 45 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding
240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
19.5 V dc @ 3.33 A – 65 W

Operating environment

Factor Metric U.S.
Temperature
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
58 Chapter 12 Specications

13 Electrostatic Discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from ngers or other electrostatic conductors may damage electronic components.
To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, rst be sure that it is properly grounded.
Keep components in their electrostatic-safe containers until you are ready to install them.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
Use nonmagnetic tools.
Before handling components, discharge static electricity by touching an unpainted metal surface.
If you remove a component, place it in an electrostatic-safe container.
59

14 Accessibility

HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices.

Supported assistive technologies

HP products support a wide variety of operating system assistive technologies and can be congured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer support
for that product.

Getting support for accessibility

We are constantly rening the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling +1 (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time.
NOTE: Support is in English only.
60 Chapter 14 Accessibility

Index

A
accessibility 60 administrator password 35 antivirus software 40 audio-in (microphone) jack,
identifying 4
audio-out (headphone) jack,
identifying 4
B
Backup and Restore 49 backup tools 47 backups
creating 48 recovering 49
battery
conserving power 33 discharging 32 displaying remaining charge 32
low battery levels 32 Battery Check 32 battery information, nding 31 battery light 4 battery power 31 BIOS
determining version 53
downloading an update 54
updating 53 Bluetooth device 14, 17 Bluetooth label 13 bottom 13 buttons
left TouchPad 7
power 9, 29
right TouchPad 7
Windows button 10
C
caps lock light, identifying 8 caring for your computer 44 cleaning your computer 44 components
bottom 12
display 6
left side 5
right side 4 top 7
Computer Setup
BIOS administrator password 36 DriveLock password 38 navigating and selecting 52
restoring factory settings 53 connecting to a WLAN 15 connector
docking 26
power 4 conservation, power 33 corporate WLAN connection 15 critical battery level 29 critical updates, software 41
D
Disk Cleanup software 43 Disk Defragmenter software 43 display image, switching 11 docking connector
identifying 4
using 26 docking device receptors,
identifying 12 drive media 29 DriveLock
disabling 39 enabling 39
DriveLock master password
changing 40
DriveLock password
changing 40 description 38 entering 40 setting 38
Driver Recovery DVD,
creating 47 using for restore 50
drives
external 26 hard 26 optical 26
E
electrostatic discharge 59 embedded numeric keypad,
identifying 10 esc key, identifying 10 external AC power, using 33 external devices 26 external drive 26 external monitor port 23
F
f11 recovery 50 ngerprint reader 41
identifying 9 rewall software 40 fn key, identifying 10 function keys, identifying 10
G
GPS 16
H
hard drive
external 26 hard drive recovery 50 HDMI port
connecting 24
identifying 5 HDMI, conguring audio 24 headphone (audio-out) jack 4 headsets, connecting 22 Hibernation
exiting 30
initiating 30 high-denition devices, connecting
24, 26
hot keys
adjusting volume 11
decrease screen brightness 11
decreasing speaker sound 11
increase screen brightness 11
increasing speaker sound 11
keyboard backlight 11
microphone mute 11
muting speaker sound 11
Index 61
Sleep 10 switching screen image 11 using 10
wireless 11 HP 3D DriveGuard 43 HP Client Security 41 HP Mobile Connect 16 HP PC Hardware Diagnostics (UEFI)
using 56 HP Recovery Disc Creator, using 47 HP Recovery partition
checking for presence 50
using for recovery 50 HP Touchpoint Manager 41
I
input power 58 internal microphones, identifying 6
J
jacks
audio-in (microphone) 4
audio-out (headphone) 4
K
keyboard backlight 11 keypad
embedded numeric 10 keys
esc 10
fn 10
function 10
L
labels
Bluetooth 13
regulatory 13
serial number 13
service 13
wireless certication 13
WLAN 13 legacy support, USB 52 lights
battery 4
caps lock 8
microphone mute 8
num lock 8
power 8
TouchPad 8
wireless 8
locating information
hardware 3 software 3
low battery level 32
M
maintenance
Disk Cleanup 43 Disk Defragmenter 43 HP 3D DriveGuard 43 updating programs and drivers
44
microphone (audio-in) jack,
identifying 4 microphone mute light 8 Miracast 26 mute key, identifying 11
N
near eld communication antenna,
identifying 6 NFC antenna, identifying 6 num lock light 8
O
operating environment 58 optical drive 26 optional external devices, using 26
P
passwords
administrator 35 BIOS administrator 36 DriveLock 38 user 35
ports
external monitor 23 HDMI 5, 24 Miracast 26 USB 4, 5 USB Type-C charging 5 VGA 23
power
battery 31 conserving 33 options 29
power button
identifying 9
using 29 power connector, identifying 4 power lights 8
power switch 29 power-saving states 29 product name and number,
computer 13
public WLAN connection 15
R
readable media 29 recovery media, creating 47 recovery media, using for restore
50 recovery partition 50 recovery tools 47 recovery tools, Windows 49 recovery, system 49 regulatory information
regulatory label 13 wireless certication labels 13
restoring the hard drive 50
S
screen brightness keys 11 screen image, switching 11 security cable slot, identifying 5 serial number 13 serial number, computer 13 service labels, locating 13 setting password protection on
wakeup 31 setting power options 29 setup utility
navigating and selecting 52
restoring factory settings 53 shipping the computer 45 shutdown 29 Sleep
exiting 30
initiating 30 slots
security cable 5 software
antivirus 40
critical updates 41
Disk Cleanup 43
Disk Defragmenter 43
rewall 40
HP 3D DriveGuard 43 sound settings, using 22 speaker, identifying 9
62 Index
speakers
connecting 22 Startup Repair, using 49 Sure Start
using 55 switch, power 29
T
tap TouchPad and touch screen
gesture 20
TouchPad
buttons 7
using 20 TouchPad and touch screen gestures
tap 20
two-nger pinch zoom 21 TouchPad gestures
two-nger scroll 21
two-nger tap 21
TouchPad light, identifying 8 TouchPad zone
identifying 7 TPM settings 55 traveling with the computer 13, 45 turning o the computer 29 two-nger pinch zoom TouchPad and
touch screen gesture 21
two-nger scroll TouchPad gesture
21
two-nger tap TouchPad gesture 21
W
webcam
identifying 6
using 22 webcam light, identifying 6 Windows 7 operating system DVD
creating 47
using for restore 50 Windows 7 operating system media
creating 47
using for restore 50 Windows button, identifying 10 Windows Startup Repair, using 49 wireless button 14 wireless certication label 13 wireless controls
button 14
operating system 14 wireless key, identifying 11 wireless light 8, 14 wireless network (WLAN)
connecting 15
corporate WLAN connection 15
functional range 16
public WLAN connection 15 WLAN antennas, identifying 6 WLAN device 13 WLAN label 13 writable media 29 WWAN device 14, 16
U
unresponsive system 29 updating programs and drivers 44 USB legacy support 52 USB ports, identifying 4, 5 USB Type-C charging port,
identifying 5 user password 35 using
external AC power 33
power-saving states 29 using sound settings 22 using the TouchPad 20
V
VGA port, connecting 23 video 23 volume keys, identifying 11
Index 63
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