User Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Centrino, and Thunderbolt are
trademarks of Intel Corporation in the U.S. and
other countries. Java is a U.S. trademark of Sun
Microsystems, Inc. Microsoft and Windows are
U.S. registered trademarks of the Microsoft
group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together are registered
trademarks, and DTS Studio Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved .
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
This computer may require upgraded and/or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
Go to http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support. Select Find your product, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: May 2016
Document Part Number: 839680-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor conguration setting (select products only)
IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx series or a Celeron®
N28xx/N29xx series processor and a Windows® operating system. If your computer is congured as
described, do not change the processor conguration setting in mscong.exe from 4 or 2 processors to 1
processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the
original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Getting started ............................................................................................................................................. 1
Finding information ............................................................................................................................................... 2
2 Components .................................................................................................................................................. 3
Locating hardware and software ........................................................................................................................... 3
Right ....................................................................................................................................................................... 4
Left ......................................................................................................................................................................... 5
Display .................................................................................................................................................................... 6
Top .......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Button, speakers, and ngerprint reader ........................................................................................... 9
Special function keys ........................................................................................................................ 10
Using the hot keys ............................................................................................................................. 10
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Connecting to a network .............................................................................................................................. 14
Connecting to a wireless network ....................................................................................................................... 14
Using the wireless controls ............................................................................................................... 14
Turning wireless devices on or o .................................................................................. 14
HP Connection Manager (select products only) ............................................................. 15
Wireless button ............................................................................................................... 15
Operating system controls ............................................................................................. 15
Connecting to a WLAN ....................................................................................................................... 15
Using HP Mobile Broadband (select products only) .......................................................................... 16
Using HP Mobile Connect (select products only) .............................................................................. 16
Using GPS (select products only) ...................................................................................................... 16
Using Bluetooth wireless devices (select products only) ................................................................. 17
Adding a Bluetooth-enabled device ............................................................................... 17
Connecting to a wired network ............................................................................................................................ 17
Connecting to a local area network (LAN) (select products only) .................................................... 17
Using a modem (select products only) ............................................................................................. 18
Connecting a modem cable ............................................................................................. 18
Connecting a country- or region-specic modem cable adapter .................................. 18
vii
4 Screen navigation ........................................................................................................................................ 20
Using the TouchPad and touch screen gestures ................................................................................................. 20
Turning the TouchPad o and on ...................................................................................................... 20
Tap ..................................................................................................................................................... 20
Two-nger pinch zoom ..................................................................................................................... 21
Two-nger scroll (TouchPad only) .................................................................................................... 21
Two-nger tap (TouchPad only) ........................................................................................................ 21
5 Entertainment features ............................................................................................................................... 22
Using a webcam (select products only) ............................................................................................................... 22
Using audio .......................................................................................................................................................... 22
Connecting speakers ......................................................................................................................... 22
Connecting headsets ......................................................................................................................... 22
Using sound settings ......................................................................................................................... 22
Using video .......................................................................................................................................................... 23
Connecting video devices by using a VGA (via optional docking device or expansion port
device) cable (select products only) .................................................................................................. 23
Connecting video devices using an HDMI cable (select products only) ............................................ 24
Setting up HDMI audio .................................................................................................... 24
Discovering and connecting wired displays using MultiStream Transport ...................................... 25
Connect displays to computers with Intel graphics (with an optional hub) ................... 25
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 25
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 26
Using optional external devices .......................................................................................................................... 26
Using optional external drives .......................................................................................................... 26
Using the docking connector ............................................................................................................. 26
6 Power management ..................................................................................................................................... 29
Shutting down the computer ............................................................................................................................... 29
Setting power options ......................................................................................................................................... 29
Using power-saving states ................................................................................................................ 29
Initiating and exiting Sleep ............................................................................................. 30
Initiating and exiting Hibernation ................................................................................... 30
Using the power meter and power settings ................................................................... 30
Setting password protection on wakeup ........................................................................ 31
Using battery power .......................................................................................................................... 31
Factory-sealed battery ................................................................................................... 31
Finding additional battery information .......................................................................... 31
Using Battery Check ........................................................................................................ 32
Displaying the remaining battery charge ....................................................................... 32
Maximizing battery discharge time ................................................................................ 32
viii
Managing low battery levels ........................................................................................... 32
Identifying low battery levels ...................................................................... 32
Resolving a low battery level ....................................................................... 32
Conserving battery power .............................................................................................. 33
Using external AC power ................................................................................................................... 33
7 Security ...................................................................................................................................................... 34
Protecting the computer ..................................................................................................................................... 34
Using passwords .................................................................................................................................................. 35
Setting passwords in Windows ......................................................................................................... 35
Setting passwords in Computer Setup ............................................................................................. 36
Managing a BIOS administrator password ........................................................................................ 36
Entering a BIOS administrator password ....................................................................... 37
Managing a Computer Setup DriveLock password (select products only) ....................................... 38
Setting a DriveLock password ........................................................................................ 38
Enabling DriveLock (select products only) ..................................................................... 39
Disabling DriveLock (select products only) .................................................................... 39
Entering a DriveLock password (select products only) .................................................. 40
Changing a DriveLock password (select products only) ................................................. 40
Using antivirus software ...................................................................................................................................... 40
Using rewall software ........................................................................................................................................ 40
Installing critical security updates ...................................................................................................................... 41
Using HP Client Security (select products only) .................................................................................................. 41
Using HP Touchpoint Manager (select products only) ........................................................................................ 41
Installing an optional security cable (select products only) ............................................................................... 41
Using a ngerprint reader (select products only) ............................................................................................... 41
Locating the ngerprint reader ......................................................................................................... 42
8 Maintenance ............................................................................................................................................... 43
Improving performance ....................................................................................................................................... 43
Using Disk Defragmenter .................................................................................................................. 43
Using Disk Cleanup ............................................................................................................................ 43
Using HP 3D DriveGuard (select products only) ................................................................................ 43
Identifying HP 3D DriveGuard status .............................................................................. 44
Updating programs and drivers .......................................................................................................................... 44
Cleaning your computer ...................................................................................................................................... 44
Cleaning procedures .......................................................................................................................... 44
Cleaning the display ........................................................................................................ 45
Cleaning the sides or cover ............................................................................................. 45
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 45
Traveling with or shipping your computer .......................................................................................................... 45
ix
9 Backup and recovery .................................................................................................................................... 47
Creating recovery media and backups ................................................................................................................ 47
Guidelines .......................................................................................................................................... 47
Creating recovery media with HP Recovery Disc Creator ................................................................. 47
Creating recovery media ................................................................................................. 48
Backing up your information ............................................................................................................. 48
Performing a system recovery ............................................................................................................................ 49
Using the Windows recovery tools .................................................................................................... 49
Using f11 recovery tools (select products only) ............................................................................... 50
Using Windows 7 operating system media ....................................................................................... 50
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 52
Using Computer Setup ......................................................................................................................................... 52
Starting Computer Setup .................................................................................................................. 52
Navigating and selecting in Computer Setup ................................................................................... 52
Restoring factory settings in Computer Setup ................................................................................. 53
Updating the BIOS ............................................................................................................................. 53
Determining the BIOS version ......................................................................................... 53
Downloading a BIOS update ........................................................................................... 54
Changing the boot order using the f9 prompt .................................................................................. 55
TPM BIOS settings (select products only) ........................................................................................................... 55
Using HP Sure Start (select products only) ......................................................................................................... 55
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 56
12 Specications ............................................................................................................................................ 58
Input power .......................................................................................................................................................... 58
Operating environment ....................................................................................................................................... 58
13 Electrostatic Discharge .............................................................................................................................. 59
14 Accessibility .............................................................................................................................................. 60
Supported assistive technologies ....................................................................................................................... 60
Getting support for accessibility ......................................................................................................................... 60
Index ............................................................................................................................................................. 61
x
1 Getting started
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet.
For more information, see Connecting to a network on page 14.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The software
is preinstalled on the computer. For more information, see Security on page 34.
●
Get to know your computer—Learn about your computer features. See Components on page 3 and
Screen navigation on page 20 for additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
Select Start > All Programs. For details about using the software included with the computer, see the
software manufacturer's instructions, which may be provided with the software or on the
manufacturer's website.
●
Back up your hard drive by creating recovery discs or a recovery ash drive. See Backup and recovery
on page 47.
1
Finding information
You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources
that provide product details, how-to information, and more, use this table.
Resources For information about
Setup Instructions poster
HP Support Assistant
To access HP Help and Support, select Start > All
Programs > HP Help and Support.
To access the latest user guides or manuals for your
product, go tohttp://www.hp.com/support. Select Find
your product, and then follow the on-screen instructions.
Worldwide support
To get support in your language, go to
http://www.hp.com/support, and select your country.
HP website
To access the latest user guides or manuals for your
product, go tohttp://www.hp.com/support. Select Find
your product, and then follow the on-screen instructions.
Safety & Comfort Guide
To access the user guide, select Start > All Programs > HP
Help and Support > HP Documentation.
– or –
Go to http://www.hp.com/ergo.
●
How to set up the computer
●
Help to identify computer components
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Support information
●
Ordering parts and nding additional help
●
Accessories available for the device
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access the user guide, select Start > All Programs > HP
Help and Support > HP Documentation.
Limited Warranty*
To access the Limited Warranty, select Start > All
Programs > HP Help and Support > HP Documentation >
View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
●
Regulatory and safety information
●
Battery disposal information
●
Warranty information
2 Chapter 1 Getting started
2 Components
Locating hardware and software
To see a list of your installed hardware:
▲
Select Start > Control Panel > Device Manager.
To see a list of your installed software:
▲
Select Start > All Programs.
Locating hardware and software 3
Right
Component Description
(1) Audio-out (headphone) jack/Audio-
in (microphone) jack
(2) USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse, external
(3) Docking connector Connects an optional docking device or expansion port device.
(4) Battery light When AC power is connected:
Produces sound when connected to optional powered stereo speakers,
headphones, earbuds, a headset, or television audio. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the volume
before putting on headphones, earbuds, or a headset. For additional
safety information, see the Regulatory, Safety, and Environmental
Notices. To access the user guides, select Start > All Programs > HP
Help and Support > HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers
are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector
that supports both audio-out (headphone) and audio-in (microphone).
drive, printer, scanner or USB hub. Standard USB ports will not charge
all USB devices or will charge using a low current. Some USB devices
require power and require you to use a powered port.
The USB charging port can also charge select models of cell phones
and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge multiple
devices while operating on battery power.
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low battery level.
When the battery has reached a critical battery level, the battery
light begins blinking rapidly.
●
O: The battery is not charging.
(5) Power connector Connects an AC adapter.
4 Chapter 2 Components
Left
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may
not prevent the computer from being mishandled or stolen.
(2) HDMI port Connects an optional video or audio device, such as a high-denition
television, any compatible digital or audio component, or a high-speed
HDMI device.
(3) USB 3.0 charging port Connects an optional USB device, such as a keyboard, mouse, external
drive, printer, scanner or USB hub. Standard USB ports will not charge
all USB devices or will charge using a low current. Some USB devices
require power and require you to use a powered port.
The USB charging port can also charge select models of cell phones
and MP3 players, even when the computer is o.
NOTE: The battery can be depleted quickly if you charge multiple
devices while operating on battery power.
(4) USB Type-C charging port Connects a USB device with a Type-C connector and can charge
products such as cell phones, laptops, tablets, and MP3 players, even
when the computer is o.
NOTE: Adapters (purchased separately) may be required.
Left 5
Display
Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures photographs. Some models allow you to video
conference and chat online using streaming video.
For information on using the webcam, select Start > All Programs > Communication
and Chat > Cyberlink YouCam.
(4) WLAN antennas (2)* (select products
only)
(5) Near Field Communication (NFC)
antenna* (select products only)
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region. To access the user guides, select Start > All Programs > HP Help and Support > HP
Documentation.
Send and receive wireless signals to communicate with wireless local area networks
(WLAN).
Sends and receives wireless signals to communicate and transfer data/info to and
from your NFC-compatible devices.
6 Chapter 2 Components
Top
TouchPad
Component Description
(1) TouchPad on/o button Turns the TouchPad on and o.
(2) TouchPad zone Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top 7
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on.
(3) Mute light
(4) Microphone mute light
(5) Wireless light
(6) Num lock light On: Num lock is on.
(7) TouchPad light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
O: The computer is o.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
●
Amber: Microphone sound is o.
●
O: Microphone sound is on.
●
O: An integrated wireless device, such as a wireless local area
network (WLAN) device and/or a Bluetooth® device, is on.
●
Amber: All wireless devices are o.
●
Amber: The TouchPad is o.
●
O: The TouchPad is on.
8 Chapter 2 Components
Button, speakers, and ngerprint reader
Component Description
(1) Power button
(2) Speakers (4) Produce sound.
(3) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password logon.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button briey
to exit Sleep.
●
When the computer is in Hibernation, press the button briey to
exit Hibernation.
CAUTION: Pressing and holding down the power button will result in
the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown
procedures are ineective, press and hold the power button for at least
5 seconds to turn o the computer.
To learn more about your power settings: Select Start > Control Panel
> System and Security > Power Options.
Top 9
Special function keys
Component Description
(1) esc key Displays system information when pressed in combination with the fn
key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows button Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric
(6) num lk key Turns the embedded numeric keypad on and o when pressed in
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press the correct function key represented by the icons below.
fn+function key Description
Press
combination with a function key, the num lk key, or the esc key.
combination with the fn key.
keypad.
Each key on the keypad performs the function indicated by the icon in
the upper-right corner of the key.
combination with the fn key.
10 Chapter 2 Components
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Press fn+function key Description
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer via the optional docking device, fn+f4 alternates the screen image from computer
display to monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information on the computer using the external VGA video standard.
The fn+f4 hot key can also alternate images among other devices that are receiving video information on the
computer.
Mutes or restores speaker sound.
Decreases speaker volume.
Increases speaker volume.
Mutes the microphone.
Decreases the screen brightness level.
Increases the screen brightness level.
Turns the keyboard backlight on and o.
NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn o the keyboard
backlight.
Turns the wireless feature on or o.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless
network must be set up.
Top 11
Bottom
Component Description
(1) Docking device receptors (2) Connect an optional docking device.
12 Chapter 2 Components