This manual should be retained in a convenient location for future reference.
A wiring diagram for this appliance is located on the rear shroud cover of the control panel.
Post in a prominent location, instructions to be followed if user smells gas. This information
should be obtained by consulting the local gas supplier.
Do not obstruct the flow of combustion and ventilation air. Adequate clearance must be left all
around appliance for sufficient air to the combustion chamber .
The Model OFG-390 open fryer is equipped with a continuous pilot. But fryer can not be operated
with out electric power. Fryer will automatically return to normal operation when power is restored.
Keep appliance area fr ee and clear fr om combustibles.
Improper installation, adjustment, alteration, service or maintenance can cause property
damage, injury or death. Read the installation, operating and maintenance
instructions thoroughly before installing or servicing this equipment.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. FIRE OR
EXPLOSION COULD RESUL T .
HeatingPropane or Natural Gas; 100,000 BTU/Hr.(29.3 kw)
Shipping W eightApproximately 670 lbs. (304 kg.)
A data plate, located on the back shroud behind the lid, gives the information of the type of
fryer, serial number , warranty date, and other information pertaining to fryer . Also, the serial
number is stamped on the outside of the frypot. See figure below .
3-7Recommended Spare Parts for Distributors .................................................. 3-1
1209 i
Model OFG- 390
SECTION 1. TROUBLESHOOTING
1-1. INTRODUCTIONThis section provides troubleshooting information in the form
of an easy to read table.
If a problem occurs during the first operation of a new fryer,
recheck the installation per the Installation Section of this
manual.
Before troubleshooting, always recheck the operation procedures per Section 3 of the Operator’s Manual.
1-2. SAFETY
Where information is of particular importance or safety related,
the words DANGER, WARNING , CAUTION, and NOTICE are
used. Their usage is described below .
SAFETY ALER T SYMBOL is used with DANGER,
W ARNING, or CAUTION which indicates a personal injury
type hazard.
NOTICE is used to highlight especially important information.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided,
may result in pr operty damage.
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
injury.
W ARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury .
DANGER INDICA TES AN IMMINENTL Y
HAZARDOUS SITUA TION WHICH, IF NOT
AVOIDED, WILL RESULT IN DEATH OR SERIOUS
INJURY.
1003 1-1
1-3. TROUBLESHOOTINGT o isolate a malfunction, proceed as follows:
1.Clearly define the problem (or symptom) and when it
occurs.
2.Locate the problem in the T roubleshooting table.
3.Review all possible causes. Then, one-at-a-time work
through the list of corrections until the problem is solved.
4.Refer to the maintenance procedures in the Maintenance
Section to safely and properly make the checkout and repair needed.
If maintenance procedures ar e not followed correctly ,
injuries and/or property damage could result.
Model OFG- 390
1-2 1003
ProblemCauseCorrection
COOKING SECTION
Product color not
correct:
A. Too dark
• T emperature too high• Check temperature setting
in the program mode; see
section on programming
• Faulty temperature probe• Remove and replace
temperature probe
• Shortening too old• Change shortening
• Shortening too dark• Filter shortening
• Change shortening
• Breading product too far• Bread product closer to
in advanceactual frying period
Model OFG- 390
B. T oo light
C. Product
greasy
• Temperature too low• Check temperature setting
• Remove and replace probe
• Fryer incorrect preheat• Allow proper preheat time
• Slow fryer heat-up/recovery• Check gas pressure and blower
airflow
• Wrong cook button• Be sure to select the
pushedcorrect product to be cooked
• Shortening old• Replace shortening
• Temperature too low• Check temperature setting
• Temperature not recovered
when product was dropped
in frypot
• Faulty temperature probe• Remove and replace defective
temperature probe
• Frypot overloaded• Reduce cooking load
• Product not removed from• Remove product from
frypot immediately afterfrypot immediately after
end of cycleend of cycle
1003 1-3
Model OFG- 390
ProblemCauseCorrection
COOKING SECTION (Continued)
D.Spotted• Improper separation of the• Load product into basket
productproductproperly
• Breading not uniform on• Sift breading regularly.
the product
• Separate product during
breading
• Burned breading particles• Filter the shortening more
on productfrequently
• Product sticking together• Separate product prior to
cooking
E. Dryness of
productcooking
• Moisture loss prior to• Use fresh products
• Overcooking the product• Reduce cooking time.
• Wrong cook button pushed• Be sure to select the
Product flavor (taste):
A. Salty taste
• Breading mixture is too salty• Sift breading after each use
• Incorrect choice of• Use breading designed for
B. Burned taste
• Burned shortening favor• Replace shortening
• Reduce cooking
temperature
correct product to be cooked
• Incorrect breading mixture
• Discard old breading
breadingthe desired product
• Frypot not properly cleaned• Drain and clean frypot
C. Bland taste
• Raw product not fresh• Use fresh raw product
• Breading mixture incorrect• Use breading designed for
for product (spice contentdesired product
too low)
• Cooking temperature too• Check temperature
high (spice flavors lost)
1-4 1003
Model OFG- 390
Problem CauseCorr ection
COOKING SECTION (Continued)
D. Rancid taste• Shortening too old• Replace shortening, and
follow recommended care
and use of shortening
• Infrequent filtering• Replace shortening and
follow recommended care
and use of shortening
• Non-compatible products• Replace shortening
cooked within the same
shorteningand follow recommended care
• Use compatible products,
and use of shortening
• Raw product not fresh• Use fresh product
General:
A. Meatprocedures
separation
from bone
• Incorrect meat cut• Use correct meat cutting
• Overcooking• Check cooking time
• Product not fresh• Use fresh product
B. Bone color
not proper(black bone)
• Using frozen product• Use fresh product
• Improper processing of• Use proper processing
product (black bone)procedure for product
• Product not thoroughly• Check cooking time
cooked (red bone)
C. Breading falls
offproceduresprocedure
• Incorrect breading• Use correct breading
• Check cooking temperature
• Product partially frozen• Thoroughly thaw the
product, before breading
D. Product
stickingprior to cookingfrying instructions
together
• Product breaded too long• Refer to breading and
• Improper loading• Properly load product per
procedureloading procedures
• Wrong cook button pushed.• Be sure to select the
correct amount of productto be cooked
1003 1-5
Model OFG- 390
ProblemCauseCorrection
POWER SECTION
With switch in• Open circuit• Check to see that unit is
POWER position,plugged in
the fryer is completely
inoperative (no power)
• Check the breaker or fuse
at supply box
• Check voltage at wall
receptacle
• Check main power
switch; replace if defective
• Check cord and plug
1-6 1003
ProblemCauseCorrection
HEA TING OF SHORTENING SECTION
Shortening will not heat
• Gas valve knob turned to the OFF• Make sure the gas valve knob is
positionturned to the ON position.
• Blown fuse or tripped• Reset breaker or replace fuse
circuit breaker at supply
box or control panel
• Blown fuse in PC board• Replace glass fuse in board
• Faulty high limit control switch• Check high limit control
switch per High Temperature Limit
Section
• Drain valve open• Close drain valve
• Possible faulty gas control• With power removed from
valvefryer, check across electrical
leads of gas valve
with multimeter, and gas
valve on ON position
• Possible faulty temperature probe• Replace temperature probe
• Bad spark ignitor• Replace spark ignitor
• Low air pressure• Clean or replace blower
• Replace air pressure switch
• Faulty ignitor module• Replace ignitor module
• Spark ignitor or flame sensor out of• The spark ignitor needs to be 1/8 in.
adjustmentfrom the pilot hood, and the
flame sensor, 1/4 in
1003 1-7
Model OFG- 390
ProblemCauseCorrection
HEA TING OF SHORTENING SECTION (Continued)
Heating of• Supply line too small - low• Increase supply line size
shortening toogas volumeRefer to Installation
slowInstructions Section of
Operator’s Manual
• Improper ventilation• Refer to Installation
systemInstructions Section of
Operator’s Manual
• Observe burners
• Check gas pressure.
• Improper air flow to burners• Check blower for resriction of
airflow
Shortening
overheatingin the Program Mode
• Programming wrong• Check temperature setting
• Faulty PC board• Remove and replace control
• Faulty temperature probe• Remove and replace
panel
temperature probe
1-8 1003
Model OFG- 390
Problem CauseCorrection
SHORTENING FOAMING/DRAINING SECTION
Foaming or boiling• Water in shortening• At end of Cook Cycle,
over of shorteningdrain shortening and clean
frypot; add fresh shortening
• Improper or bad• Use recommended
shorteningshortening
• Improper filtering• Refer to the procedure
covering filtering the
shortening
• Cold zone full of cracklings• Filter shortening
• Improper rinsing after• Clean and neutralize the
cleaning the fryerfrypot; rinse with vinegar
to remove the alkaline, then
rinse with hot water and
dry frypot
Shortening will
not drain fromcrumbsrod through drain opening
frypotfrom inside of frypot
• Drain valve clogged with• Open valve - push cleaning
• Drain valve will not open by• Replace cotter pins in valve
pulling the handlecoupling
Shortening leaking
• Obstruction in drain• Remove obstruction
through drain
valve
• Faulty drain valve• Replace drain valve
1003 1-9
Model OFG- 390
1-4. ERROR CODESIn the event of a control system failure, the digital display shows an
error message. These messages are coded: “E04”, “E05”, “E06”,
“E32”, “E41” and “E71”. A constant tone is heard when an error
code is displayed, and to silence this tone, press any of the product
buttons.
DISPLAYCAUSEPANEL BOARD CORRECTION
“E04”Control board overheatingT urn switch to OFF position, then turn
switch back to ON; if display still shows
“E04”, the board is getting too hot; check for
signs of overheating behind the control
panel; once panel cools down the controls
should return to normal; if “E04” persists,
replace the control
“E05”Shortening overheatingTurn switch to OFF position, then back to
ON; if display shows “E05”, the heating
circuits and temperature probe should be
checked; once the unit cools down, the
controls should return to normal; if “E05”
persists, replace the controls
“E06”Temperature probe failureTurn switch to OFF position, then back to
ON; if the display shows “E06”, the temperature probe should be checked; once the
probe is repaired, or replaced, the controls
should return to normal; if “E06” persists,
replace the controls
“E41”Programming failureTurn switch to OFF position, then back to
ON; if display shows “E41”, the control
should be re-initialized (See programming
section); if the error code persists, replace
the control panel
“E71”Pump motor relay failure orReplace relay if contacts are stuck closed;
wiring problemcheck wiring on POWER/PUMP switch, or at
wall receptacle; L1 and N may be reversed
“E32,
CHECK
HIGH LIMIT ,
DRAIN V AL VE,
VACUUM SWITCH,
BLOWER MOTOR”
Air pressure switch open; cloggedClean dilution box or replace blower if
dilution box or faulty blower; opennecessary; have drain switch checked; reset
drain switch; open high limit; openhigh limit or have high limit checked; check
vacuum switchvacuum switch
1-10 806
Model OFG- 390
1-4. ERROR CODES (Continued)
CE Only - Along with the err or codes from the pr eceeding
pages, CE units have the following self-diagnostic error codes:
DISPLAYCAUSEPANEL BOARD CORRECTION
“E10”High limitReset the high limit by manually pushing up on the red reset
button; if the high limit does not reset, the high limit must be
replaced per High Limit T emperature Control Section
“E15”Drain switchClose the drain, using the drain valve handle; if display still
shows “E-15”, check the drain microswitch per Drain
Microswitch Section
“E-20 A”Air pressurePress the Timer button to try the ignition process again,
switch failureand if “E-20 A” persists, call Henny Penny’s Service
(stuck closed)Department
“E-20 B”Draft fan orPress the timer button to try the ignition process again,
air pressureand if “E-20 B” persists, call Henny Penny’s Service Departswitch failurement; number of failures can be seen in Review Usage Section
(stuck open)of Operator’ s Manual, then press “Exit Cool”
“E-20 C”Left gas modulePress the timer button to try the ignition process again, and
failure if “E-20 C” persists, call Henny Penny’ s Service Department
“E-20 D”Right modulePress the timer button to try the ignition process again, and if
failure“E-20 D”, persists, call Henny Penny’s Service Department
“E-20 E”Both modulesPress the timer button to try the ignition process again, and if
failure“E-20 E”, persists, call Henny Penny’s Service Department
“E-20 F”Left module-Press the Timer button to try the ignition process again, and if
no flame sense“E-20 F”, persists, call Henny Penny’ s Service Department
“E-20 G”Right module-Press the timer button to try the ignition process again, and if
no flame sense“E-20 G”, persists, call Henny Penny’ s Service Department
“E-20 H”Both modules-Press the timer button to try the ignition process again, and if
no flame sense“E-20 H”, persists, call Henny Penny’ s Service Department
1003 1-11
Model OFG- 390
SECTION 2. MAINTENANCE
2-1. INTRODUCTIONThis section provides checkout and replacement procedures, for
various parts of the fryer . Before replacing any parts, refer to the
Troubleshooting section to aid you in finding the cause of the
malfunction.
2-2. MAINTENANCE HINTS1.A multimeter will help you to check the electric components.
2.When the manual refers to the circuit being closed, the
multimeter should read zero unless otherwise noted.
3.When the manual refers to the circuit being open, the
multimeter should read infinity .
Do not move the fryer with hot shortening in the frypot or
filter pan. Severe burns can result from splashing hot
shortening.
4.Remove weights from the frame to easily access rear of fryer.
2-3. PREVENTIVETo ensure a long life of the fryers and their components, regular
MAINTENANCEmaintenance should be performed. Refer to the chart below .
FrequencyAction
T wice DailyFilter Shortening (See Operator’ s Manual)
MonthlyCheck Dilution Box, Clean as needed
(See Cleaning the Dilution Box Section)
AnnuallyClean Blower Wheel (See Cleaning the
Blower Wheel Section)
AnnuallyLubricate Lid Rollers in back of fryer.
(See Lubricating Lid Rollers Section)
2-1 1003
Model OFG- 390
2-4. HIGH TEMPERATURE
LIMIT CONTROLThis high temperature control is a safety , manual reset control,
which senses the temperature of the shortening. If the shortening
temperature exceeds 425°F (218°C), this switch opens
and shuts off the heat to the frypot. When the temperature of
the shortening drops to a safe operation limit, manually reset by
pressing the red reset button. The red reset button is located under
the control panel, in the front of the fryer . Once reset, the frypot
starts heating.
Before replacing a high temperature limit control, check to see
that its circuit is closed.
Checkout
The shortening temperature must be below 380°F
(193°C) to accurately perform this check.
1. Remove electrical power supplied to the fryer .
T o avoid electrical shock or pr operty damage, move the
Power switch to OFF and disconnect main circuit
breaker , or unplug cord at wall receptacle.
2. Remove the control panel.
3. Remove the two nuts securing the high limit bracket to the unit,
and pull the bracket from the unit.
4. Remove the two screws securing the high limit to the bracket,
and remove the high limit from the bracket.
5. Remove the two electrical wires from the high temperature
limit control.
6. Manually reset the control, then check for continuity
between the two terminals after resetting the control. If
the circuit is open, replace the control, then continue with
this procedure. (If the circuit is closed, the high limit is
not defective. Reconnect the two electrical wires.)
1002 2-2
Model OFG- 390
2-4. HIGH TEMPERATURE
LIMIT CONTROL
(Continued)
ReplacementT o avoid electrical shock or pr operty damage, move the
POWER switch to OFF and disconnect main circuit
breaker , or unplug cord at wall receptacle.
1. If the tube is broken or cracked, the control will open,
shutting off electrical power . The control cannot be reset.
2. Drain shortening from the frypot and discard. A substance
in the tube could contaminate the shortening.
3. Remove control panel.
4. Loosen small inside screw nut on capillary tube.
5. Remove capillary bulb from bulb holder inside the frypot.
6. Straighten the capillary tube.
7. Remove larger outside nut that threads into pot wall, and remove
defective control from control panel area.
8. Insert new control and replace screws.
9. Uncoil capillary line, starting at capillary tube, and insert
through frypot wall.
T o avoid electrical shock or other injury , run the capillary
line under and away from all electrical power wires and
terminals. The tube must never be in such a position where
it could accidentally touch the electrical power terminals.
10. Carefully bend the capillary tube as shown in photo and place
into bulb brackets.
2-3 1003
Model OFG- 390
2-4. HIGH TEMPERATURE11. Pull excess capillary line from pot and tighten nut into frypot wall.
LIMIT CONTROL(Continued)
Be sure capillary bulb of high limit is positioned so it doesn’t
interfere with the carrier or get damaged when cleaning the
frypot.
12. With excess capillary line pulled out, tighten smaller nut.
13. Replace front panel.
14. Refill with shortening.
2-5. POWER SWITCHThe POWER switch is a three way rocker switch with a center
OFF position. W ith the switch in the ON position the fryer
operates. W ith the switch in the PUMP position the filter pump
operates, but the unit will not heat.
Checkout
T o avoid electrical shock or pr operty damage, move the
POWER switch to OFF and disconnect main circuit
breaker , or unplug cord at wall receptacle.
1.Remove control panel.
2. Label and remove wires from the switch.
3. OFF position-should be open circuit anywhere on the switch.
4. ON position. Check from: #5 to #6 closed circuit
#l to #2 closed circuit
5. Pump position. Check from: #4 to #5 closed circuit
#3 to #2 closed circuit
Check across the jumpers on the wires of the POWER
switch. These jumpers have resistors and capacitors which may
be faulty .
1003 2-4
Model OFG- 390
2-5. POWER SWITCH
(Continued)
Replacement
1. With control panel removed, and wires of f of the switch,
push in on tabs on the switch to remove from the panel.
2. Replace with new switch, and reconnect wires to switch
following the wiring diagram.
3. Replace the control panel.
2-6. TEMPERATURE PROBEThe temperature probe relays the actual shortening temperature REPLACEMENTto the control. If it becomes disabled, “E06” will show in the
display . Also, if the temperature is out of calibration more than
10°F , or 10°C, the temperature probe should be replaced. An Ohm
check can also be performed. See chart at end of this section.
1. Remove electrical power supplied to the fryer .
T o avoid electrical shock or pr operty damage, move the
POWER switch to OFF and disconnect main circuit
breaker , or unplug cord at wall receptacle.
2. Drain the shortening from the frypot.
3. Remove the control panel.
4. Using a 1/2" wrench, remove the nut on the compression fitting.
5. Remove the temperature probe from the frypot.
6. Place the nut and new ferrule on the new temperature probe and
insert the temperature probe into the compression fitting until it
extends one-half (1/2) inch (1.3 cm) into the frypot. Use the
temperature probe gauge provided in the temperature probe kit,
to ensure proper placement in frypot. See Figures 2-1 and 2-2.
Figure 2-1
2-5 806
Model OFG- 390
2-6. TEMPERATURE PROBE7. Tighten hand tight and then a half turn with wrench.
REPLACEMENT (Continued)
Excess force will damage temperature probe.
8. Connect new temperature probe to PC board and replace
control panel.
9. Replace shortening.
Figure 2-2
10. Turn power on and check out fryer .
2-7. COMPLETE CONTROL
PANEL-HENNY PENNYShould the control panel become inoperative, follow these
instructions for replacing the board.
1. Remove electrical power supplied to the fryer.
T o avoid electrical shock or pr operty damage, move the
POWER switch to OFF and disconnect main circuit
breaker , or unplug cord at wall receptacle.
2. Remove the two screws securing he control panel and lift
panel up and out
3. Unplug the connectors going to the control board.
4. Install a new control panel.
806 2-6
Model OFG- 390
2-8. LID COUNTERWEIGHTThe Lid Counterweight in the back of the fryer balances the
CABLESweight of the lid system to allow easier opening and closing of
the lid. The weight has two cables attached to it, and weighs
about 100 lbs. (45.4 Kg).
1. Using a Phillips head screwdriver, remove the screws securing
the back and top shrouds of the fryer and remove the shrouds.
2. Raise the lid.
3. Remove the screws securing the shroud to the frame and remove
the shroud.
4. Remove the nut from the nylatron slide and flip loosened end up
over the lid.
5. Remove the 4 keps nuts from the bracket at top of the shroud.
6. Place support under lid arm (ex: block of wood), and remove the
weights from the frame in the back of the fryer.
7. Remove the Allen head bolts securing the stabilizer bracket and
remove the bracket.
2-7 1003
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