Gigaset Maxwell C Service Manual
Maxwell C – versatile in use
With your Maxwell C, you have purchased a high-quality, multifunctional and future-proof
device.
well C is a new addition to Gigaset's tried and trusted DECT handset portfolio and offers
The Max
a solution for people who prefer to use a traditional telephone handset.
You can use your Max
well C on many different DECT bases and DECT-enabled gateways.
On a Gigaset base
Connect your Maxwell C to a Gigaset base and use the many features with the quality you would
expect from Gigaset.
If your Gigaset base is IP-enabled (e.g. N510 IP PRO) you can also use your M
wideband calls in excellent quality.
All the functions that are available for your Max
All the functions offered by Gigaset bases are described i
Gigaset system.
All the Gigaset user guides are available
well C are detailed/described in this guide.
n the guide relevant to your
axwell C to make
• in an online format at gigasetpro.com
• as pdf files at wiki.gigasetpro.com
On a DECT/GAP base or router from another manufacturer
The Maxwell C also functions on DECT/GAP bases from other manufacturers and on DECT
routers. For more detailed information please go to
wiki.gigasetpro.com
On DECT routers with CAT-iq 2.0
You r G ig aset Maxwell C is certified in accordance with the DECT/CAT-iq 2.0 standard. As a result,
operation with a DECT router with CAT-iq functionality is possible.
Maxwell C func
tions on a CAT-iq router (amongst others):
• full access to the central directory on the router as well as the local directory integrated in the
device,
• convenient calling and use of call lists,
• using several lines and call numbers
• broadband calls in guaranteed/certified HD-Voice
Details can be found in the user guide for your router.
Detailed information on the functionality of the Max
found at
wiki.gigasetpro.com
*
,
™
quality.
well C on various bases and routers can be
*
The relevant scope of the function is dependent on the country, network and router
2
Overview
2
3
5
12
1
INT 1
Calls Calendar
6
10
9
4
11 13 14 15
7
8
E
ABC D
Overview
3
Overview
Keys
1 Status bar ( p. 54)
Icons display current settings and operating status of the telephone
2Display
3 Quick dial keys ( p. 15)
4Display keys ( p. 15)
Various functions, depending on the operating situation
5 Control key / Menu key ( p. 14)
Open a menu; navigate in menus and entry fields; access functions (depending on the situation)
6 Profile key ( p. 29)
Switch between sound profiles
lit up: Do not disturb function activated
7Message key ( p. 26)
Access to the call and message lists
flashes: new message or new call
8 Handsfree key
Accept call through the handsfree function; switch from handset to handsfree mode
In idle status: Start dialling
lit up: Call is being made via the handsfree function
9 Headset key
Make a call via the headset; switch between handset and handsfree mode
lit up: Call is being made via the headset
10 Microphone
11 Vo lume k eys
During a call: Adjust the volume of the speaker, handset or headset
12 End/Back key
Cancel function; go back one menu level
Return to idle status
13 Star key
Disable ringtone
Open special characters table (when inputting text)
Switch from pulse dialling to tone dialling (for the existing connection)
14 Recall key
Consultation call (flash)
15 Hash key / Lock key
Enable/disable keypad lock (in idle status)
Toggle between upper/lower case and digits (for text entry)
Insert a dialling pause
¥ Press briefly
¥ Press briefly
¥ Press and hold
¥ Press and hold
¥ Press briefly
¥ Press briefly
¥ Press and hold
¥ Press and hold
¥ Press briefly
¥ Press and hold
Connectors
A Socket for power adapter
B Socket for headset with RJ9 plug
C Socket for handset
D Brackets for attaching the base stand
E Micro USB for connecting a data cable
Getting started, p. 9
4
Contents
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Local answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sound profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Room monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protection against unwanted calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resource Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional functions using the PC interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Customer Service & Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manufacturer's advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . 27
. . . . . . . . . . . . 28
. . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . 32
. . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . 38
. . . . . . . . . . . . 42
. . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . 56
. . 14
. . . . . . . . . 21
. . . . . . . . . 22
. . . . . . . . . 33
. . 35
. . . . . . . . . 50
. . . . . . . . . 50
From a technical point of view, Gigaset Maxwell C is a DECT handset. In order to be
able to make calls with it, it requires a connection to a DECT base station, e.g. to a
router with CAT-iq functionality or a Gigaset base.
Once the connection is established, you can set up Gigaset Maxwell C at any location
within the reach of the base.
Hereinafter, Gigaset Maxwell C is referred to as handset.
Not all functions described in the user guide are available in all countries or from all
network providers.
5
Contents
Additional information
You can obtain all Gigaset user guides
in PDF format:
online:
wiki.gigasetpro.com
gigasetpro.com
6
Illustration in the user guide
Illustration in the user guide
Warnings, which if not heeded, can result in injury to persons or damage to devices.
mportant information regarding function and appropriate handling or functions
I
that could generate costs.
Prerequisite for being able to carry out the following action.
Additional helpful information.
Keys
/ Control key rim / centre to Digit/letter keys
/ Volume keys Profile key
Message key End/Back key
Recall key Handsfree key
Headset key Star key
Hash key
OK, Back, Select, Change, Save, . . . Display keys
Procedures
Example: Activating/deactivating radiation-free
¤ . . . use to select Settings OK ECO DECT OK No
Radiation Change ( = on)
Step Actions required
¤ Press the middle of the control key when the handset is in idle
mode. The main menu is opened.
¤
¤ OK
¤ ECO DECT
¤ OK
Navigate to the icon using the control key .
Press OK to confirm. The Settings submenu is opened.
Select the ECO DECT entry using the control key .
Press OK to confirm. The ECO DECT submenu is opened.
¤ No Radiation Select the No Radiation entry using the control key .
¤ Change Enable or disable it using Change.
Function is activated /deactivated .
7
Safety precautions
Read the safety precautions and the user guide before use.
Comprehensive user guides for all telephones and telephone systems as well as for
accessories can be found online at gigasetpro.com
We thereby help to save paper while providing fast access to the complete
up-to-date documentation at any time.
The device cannot be used in the event of a power failure. In case of a power failure it
is also not possible to make emergency calls.
Emergency numbers cannot be dialled if the keypad/display lock is activated!
Do not use the devices in environments with a potential explosion hazard
(e.g. paint shops).
The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device.
Remove faulty devices from use or have them repaired by our Service team, as these
could interfere with other wireless services.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be
able to advise you regarding the susceptibility of the device to external sources of
high frequency energy (for the specifications of your Gigaset product see "Technical
data").
Safety precautions
in the Support category.
8
Getting started
Contents of the package
• 1 x telephone
• 1 x handset
• 1 x handset connecting cable
• 1 x base stand
• 1 x support panel
• 1 x power adapter
• 1 x user guide
The device is designed for use in enclosed, dry rooms within a temperature range of
+5 °C to +45 °C.
The device's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out.
Never expose the telephone to heat sources, direct sunlight or other electrical
devices.
Protect your telephone from moisture, dust, corrosive liquids and vapours.
Getting started
Availability and operation of the functions
may differ on your telephone.
9
Getting started
2
1
4
3
1
234
1
3
A
2 4
A
A
123
4
Setting up the telephone for use
Connecting the telephone
¤ Connect the handset connecting cable to the handset .
¤ Insert the other end of the handset connecting cable into the socket marked with on the
telephone .
¤ Insert the power cable from the power adapter into the socket marked with .
¤ Connect the power adapter .
The power adapter must always be connected during operation, as the device will
not operate without a power supply.
Setting up the telephone
¤ Press the brackets on the right and left at
the bottom of the telephone onto the
corresponding openings on the base stand
until they click into place .
¤ Thread the cables on the right or left
through the recesses on the bottom of the
base stand .
¤ Attach the support panel to the back of the
telephone and insert it into one of the
slits on the base stand .
Which slit you use determines the angle of
the telephone.
10
Availability and operation of the functions
may differ on your telephone.
Setting the display language
Deutsch
English
Fran cais
¤ Press the control key until the language required is selected
on the display, e.g. English press the display key OK
You can also change the display language later on in the Settings
menu.
Registering the handset (depending on the base)
From a technical point of view, Gigaset Maxwell C is a DECT handset. In order to be
able to make calls with it, it requires a connection to a DECT base station, e.g. to a
router with CAT-iq functionality or a Gigaset base.
Once the connection is established, you can set up Gigaset Maxwell C at any location
within the reach of the base.
Hereinafter, Gigaset Maxwell C is referred to as handset.
Registration must be initiated on the base station and on the handset.
Both must be carried out within 60 secs.
On the base / router
Getting started
Gigaset base: ¤ Press and hold the Registration/Paging key on the base station
Other base station/
router:
(approx. 3 sec.).
¤ Information regarding the registration procedure Documentation
regarding your base/your router
On the handset
¤ Register . . . an available base is searched . . . if requested: enter the system PIN
(default setting on Gigaset bases: 0000) OK
Once registration is complete, the handset returns to idle status. The internal number of the
handset appears in the display, e. g. INT 1.
A handset can be registered to up to four base stations.
¤ . . . use to select Settings OK Registration OK
Registering the
handset:
Change of base:
De-registering the
handset (depending
on the base):
¤ Register Handset OK . . . an available base is sought . . . if
required: enter system PIN (default setting on Gigaset bases: 0000)
OK
¤ Select Base OK . . . use to select base or Best Base Select
( = selected)
Best Base: The handset chooses the base station with the best
reception as soon as it loses connection to the current base station.
¤ De-register Handset OK . . . the handset being used is selected
. . . use to select another handset if required OK . . . enter
system PIN if required OK . . . Confirm de-registration with Yes
If the handset is still registered to other bases, it switches to the base
with the best reception (Best Base).
Availability and operation of the functions
may differ on your telephone.
11
Getting started
Date/Time
Date:
15.08.2018
Time:
00:00
Back Save
1
1
Data protection
If the product is connected to the Internet via an IP base station or router, it will automatically connect to
the Gigaset support server sending regular product specific information. This information will for example
be used for firmware updates or to provide internet services. For more information regarding the stored
data, please visit gigaset.com
Setting the date and time
Set the date/time so that the correct date and time can be assigned to incoming calls and to
enable the alarm to be used.
Date and time are set using the base. The date and time can also be set on an
IP-compatible base via a time server on the network.
If the base permits it, you can set the date and time manually using the handset.
¤ . . . use to select Settings OK Date/Time OK
The active cursor position flashes . . . change cursor posit ion with
. . . switch between cursor positions with
Enter date:
¤ . . . using enter the day, month and year in 8-digit format.
Enter time:
¤ . . . using enter hours and minutes in 4-digit format.
Save settings:
¤ Press the display key Save. . . . Saved is shown in the display and
a confirmation tone sounds.
Return to idle status:
¤ Press and hold the Back key
The telephone is now ready for use.
Connecting the headset
¤ Connect the headset with the RJ9 plug to
the socket labelled .
or
¤ Connect headset via Bluetooth ( p. 38).
The headset volume corresponds to the
etting for the handset volume ( p. 44).
s
Accept a call on the headset
¤ Press the headset key
If two headsets are connected: select the required headset by pressing the display key
(Bl
uetooth or Corded)
12
Availability and operation of the functions
may differ on your telephone.
Connecting the USB data cable
1
1
For data exchange between the handset and PC:
¤ Insert the USB cable with the micro-USB plug into the USB
socket on the top of the handset .
Use Gigaset QuickSync to transfer data, e.g.
ringtones, directory entries or new firmware
from the PC to the handset ( p. 40).
Connect the handset directly to the PC and not via a USB hub.
Use a fully wired USB cable. Cables which are wired for charging only, for example,
cannot be used for transmitting data.
Getting started
Availability and operation of the functions
may differ on your telephone.
13
Getting to know your telephone
Using the telephone
Getting to know your telephone
Lock/unlock the keypad
The keypad lock prevents any accidental use of the telephone.
Locking the keypad:
Unlocking the keypad:
Keypad lock activated: the following symbol appears
If a call is indicated on the handset, the
accept the call. It then locks again when the call is finished.
It is not possible to call emergency numbers either when keypad lock is activated.
Control key
The control key enables you to navigate the menus and input fields, and also to
c
all up certain functions depending on the situation.
In the description below, the side of the control key (up, down, right, left) that you have to press
in the different operating situations is marked in black, e. g. for "press right on the control
key" or for "press the centre of the control key".
In idle status
Open the directory Press briefly
Open the list of available online dir
directory of the base (e.g. CAT-iq base)
Open the main menu or
Open the list of handsets
In submenus, selection and entry fields
Confirm a function
¤ Press and hold
¤ Press and hold . . . use to enter the handset pin (if it is
not 0000) OK
Handset PIN: p. 48
keypad automatically unlocks and you can
ectories (Gigaset Base) or central
Press and hold
During a conversation
Open the directory Press briefly
Open the list of available online dir
directory of the base (e.g. CAT-iq base)
Mute the microphone
Initiate an internal consultation call
Adjust the loudspeaker volume for receiver and handsfree mode
14
ectories (Gigaset Base) or central
Press and hold
Getting to know your telephone
Current display key
functions
Display keys
Back Save
Quick dial key
Assignment of a
quick dial key
Susan
Brown
Peter
Winterbott...
Keys not assigned
12345678 Marilyn
Paul & Mary
Smith
Sandra
Williams
><
Volume keys
Set the volume for the receiver/headset, handsfree mode and appointment reminders:
Press the volume keys /
Display keys
The display keys perform a range of functions depending on the operating situation.
Display key icons p. 54.
Quick dial keys
Programmable keys offer rapid access to frequently used numbers.
Assigning a quick dial key
Quick dial key not yet assigned:
Quick dial key is already assigned:
¤ Briefly press the key
¤ Press and hold the key Edit entry
¤ . . . use to enter the first name and/or last name and number . . . use to toggle
between the entry fields Save
or transfer a number from the directory:
¤ scroll to the Number entry field . . . the local directory is opened . . . use to
select an entry OK . . . or use to select a number OK Save
Entries without numbers are not possible.
15
Getting to know your telephone
Example
Settings
Back OK
Displaying current value
¤ In idle status press
or
¤ Select Quick dial screen as screensaver ( p. 42).
If a name (first or last name) is specified, it is displayed next to the key. If not, the number
is displayed.
Deleting the assignment of the quick dial key
¤ Press and hold the quick dial key Delete entry OK
Menu guidance
The functions of your telephone are displayed in a menu that consists of several levels.
The menu guidance depends on the base. Depending on the number and type of
available functions, these may be provided in different menus, e.g. at top level or in a
submenu.
Examples: Audio Settings may be in the top-level menu or in the Settings submenu,
while Calendar may be in the Organizer menu or the Additional Features menu.
Selecting/confirming functions
Confirm selection using OK or pr
One menu level back using Back or pr
Change to idle status Press and ho
Switch function on/off using Change on / off
Activate/deactivate option using Select activated / not activated
ess the centre of the control key
ess the Back key
ld the Back key
Main menu
In idle status: Press the centre of the control key . . . use
the control key to select a submenu OK
The main menu functions are shown in the display as icons. The
or the selected function is highlighted in colour and the
icon f
name of the associated function appears in the display header.
16
Getting to know your telephone
Settings
Date/Time
Audio Settings
Display & Keypad
Language
Registration
Back OK
Example
New Entry
First Name :
Peter
Surname :
Phone (Home):
Abc
‚
Save
Submenus
The functions in the submenus are displayed as lists.
To access a function: . . .
function OK
Return to the previous menu level:
use the control key to select a
¤ Press the display key Back
or
¤ Briefly press the Back key
Returning to idle status
¤ Press and hold the Back key
If a key is not pressed, after 2 minutes the display will automatically change to idle
status.
Entering text
Input position
¤ Use to select an entry field. A field is activated when the
cursor is blinking inside it.
¤ Use to move the position of the cursor.
Correcting incorrect entries
• Delete characters to the left of the cursor: Press briefly
• Delete words to the left of the cursor: Press and hold
Entering letters/characters
Multiple letters and numbers are assigned to each key between
and and the key. As soon as a k
possible characters are displayed at the bottom of the display. The
ected character is highlighted.
sel
ey is pressed, the
• Selecting letters/numbers: Press the key briefly several times in succession
• Switch between lower case, upper case and number entry mode: Press the hash key
When editing a directory entry, the first letter and each letter following a space is
automatically in upper case.
• Entering special characters: Press the star key . . . use to navigate to the
desired character Insert
The availability of special characters depends on the language setting.
17
Making calls
Making calls
Making a call
¤ . . . use to enter a number lift the handset
or
¤ lift the handset . . . use to enter a number
or
¤ press the handsfree key . . . use to enter a number
Cancel dialling: Replace the handset or press the handsfree key
On an IP-compatible Gigaset base (e.g. a Gigaset N510 IP PRO)
The connection is selected via the send connection (line) set for the handset. To use another line:
¤ Lift the handset . . . use to select a line Dial . . . use to enter a number . . .
the number is dialled approximately 3 seconds after the last digit has been entered
Dialling a number from the local directory
¤ . . . use to open the directory . . . use to select an entry lift the handset
If multiple numbers are entered:
¤ . . . use to select a number lift the handset . . . the number is dialled
For fast access (quick dial): Assign numbers from the directory to the digit, display or
quick dial keys.
Dialling from a public/central directory
Depending on the base to which the handset is connected, you can dial from a public directory
or a central directory on a CAT-iq base.
¤ Press and hold
Further information in the detailed user guide for your base/router
18
Availability and operation of the functions
may differ on your telephone.
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