Gateway 510XL, Computer, 510 User Manual

Your Gateway Computer
user'sguide
Customizing
Troubleshooting

Contents

1 Checking Out Your Gateway Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 1
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up your computer desk and chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up your computer and computer accessories . . . . . . . . . . . . . . . . . . . 13
Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . . . . . 14
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 21
3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
6 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Installing Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Automatically retry sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Automatically cancelling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
7 Using Multimedia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
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Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 80
Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using MUSICMATCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Copying a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Copying music tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Connecting a digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Connecting a digital video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
8 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . . 119
Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Changing the mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using power saving modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing advanced power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Setting up an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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9 Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . .139
Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . .141
Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Wireless Ethernet speed and frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . .144
Equipment you need fo r an access point wireles s Ethernet network . . . . . . .145
Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . .146
Equipment you need fo r a peer-to-peer wireless Ethernet network . . . . . . . .147
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Using your computer on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Installing and configuring your computer for Ethernet networking . . . . . . . . .148
10 Moving from Your Old Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . .150
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
11 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
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Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
12 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
13 Upgrading Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Adding or replacing a CD, DVD, or diskette drive . . . . . . . . . . . . . . . . . . . . . . . . 194
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Adding or replacing add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
v
CD, DVD, or recordable drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Cleaning CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Using the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . .239
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
vi
Checking Out
Your Gateway
Computer
This chapter introduces you to the basic features of your Gateway computer. Read this chapter to learn:
How to identify the features of your computer
How to locate your co mputer’s model and serial
number
How to locate the Microsoft Certific ate of
Authenticity
How to locate the specifications for your computer
What accessories are ava ilable for your computer
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Chapter 1: Checking Out Yo ur Gateway Computer

Front

Your computer may contain any of the following components.
DVD/CD drive
(optional)
CD/DVD eject button
3.5-inch drive bay covers
Reset button
Hard drive
indicator
IEEE 1394 port
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Power indicator
Power button
Port door
USB ports
Component Icon Description
Front
DVD/CD drive (optional)
Reset button Press this button to restart your computer if your computer
Hard drive indicator Turns on when the hard drive is accessed. IEEE 1394 port Plug an IEEE 1394 (also known as Firewire
CD/DVD eject button Press this button to ope n the CD or DVD drive tra y. For more
3.5-inch drive bay covers
Power indicator Turns on when computer power is on. Power button Press this button to turn the power on or off. You can also
Use this drive to listen to audio CDs, install games and programs, watch DV Ds, and st ore large files onto recordable CDs (depending on drive type). For more information, see
“Using the CD or DVD drive” on page 82.
This drive may be a CD, CD-RW, DVD, DVD/CD-RW, or DVD-RW/CD-RW drive. To identify your drive type and for more information about your drive, see “Identifying drive
types” on page 82.
does not respond to mouse or keyboard input.
®
or i.Link®) device (such as a digi tal camcorder) into thi s 4-pin IEEE 1394 port. For more information, see “Connecting a digital video
camera” on page 112.
information, see “Using the CD or DVD drive” on page 82. Remove these covers to install additional 3.5-inch drives.
configure the power button to operate in Standby/Resume mode or Hibernate mode. For more information on changing the power button setting, see “Cha n gi n g th e po we r sc he me”
on page 128.
USB ports Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printe r, scanner, cam era, ke yboard , or mouse) into these ports. For more information, see “Installing
a printer, scanner, or other peripheral device” on page 21.
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Chapter 1: Checking Out Yo ur Gateway Computer

Back

Your computer may contain any of the following components.
Power connector
Voltage switch
Case cover thumbscrew
PS/2 keyboard port
USB ports Serial port
Monitor port
USB ports
Microphone jack
Headphone/analog
speakers
(Line out 1) jack
Modem jack
GATEWAY SERIAL NO.
Gateway serial number
PS/2 mouse port
Parallel port
System label Ethernet
(network) jack Audio input
(Line in) jack Case cover
screw Microsoft Certificate
of Authenticity (located on the sid e removable cover)
Telephone jack
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Component Icon Description
Power connector Plug the power cable into this connector. Voltag e switch Before turning on yo ur c om pu ter, make sure that this s witc h is
in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area.
In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an envi ronmen t su ch as t his, the v olta ge swi tch s hould be moved to 230.
PS/2 keyboard port Plug a PS/2 keyboard into this port.
USB ports Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. For more information, see “Installing
a printer, scanner, or other peripheral device” on page 21.
Serial port Plug a serial device (such as a digital camera) into this port.
For more information, se e “Installing a printer , scanner , or other
peripheral device” on page21.
Back
Monitor port Plug a monitor into this port.
Microphone jack Plug a microphone into this jack. This jack is color-coded red
or pink.
Headphone/analog speakers (Line out 1) jack
Modem jack Plug a modem cable into this jack.
Case cover thumbscrew
Gateway serial number
PS/2 mouse port Plug a Personal System/2
Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is color-coded lime green.
Remove this screw before opening the case.
Provides your comp uter’s serial number . For more info rmation, see “Gatew ay serial number” on p age 7.
®
(PS/2) mou se into t his port.
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Chapter 1: Checking Out Yo ur Gateway Computer
Component Icon Description
Parallel port Plug a parallel device (such as a printer) into this port. For more
information, see “Installing a printer, scanner, or other
peripheral device” on page21.
System label Includes your c omputer’s model numbe r. F or more information,
see “Identifying your model” on page 7.
Ethernet (network) jack
Audio input (Line in) jack
Microsoft Certificate of Authenticity
Telephone jack (optional)
Plug a 10/100 Ethernet network cable or a device (such as a DSL or cable modem for a broadband I nternet conne ction) into this jack. For more information, see “Learning about the
Internet” on page 54.
Plug an external a udio input s ource (such a s a stere o) into this jack so you can record sound on your computer. This jack is color-coded blue.
Contains your Windo ws product key . For more informa tion, see
“Microsoft Certificate of Authenticity” on page 7.
If your modem has a telephone jack, plug the cable for a telephone into this jack.
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Identifying your model

Important The labels shown in this section are for informational
purposes only . Label information varie s by model, featur es ordered, and location.

Gateway model number

The label on the back of your computer case contains information that identifies your computer model. Gateway Technical Support will need this information if you call for assistance.

Gateway serial number

You can locat e the Gateway serial number:
Printed on a white sticker on the front or back of your computer case.
Identifying your mo del
Printed on the customer invoice that came with your computer. The
invoice also contains your customer ID number.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the side of your computer case includes the product key code for your operating system.
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Chapter 1: Checking Out Yo ur Gateway Computer

Finding your specifications

For more information about your computer , such as memory size, memory type , and hard drive size, visit Gateway’s eSupport page at support.gateway.com eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 26.
. The
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Accessories

Gateway offers accessories that can help you make the most of using your computer. To order accessories, visit the Accessory Superstore at
accessories.gateway.com
Home networking kit
With a home networking kit, you can network, or “link”, two or more computers in your home. After you have set up a home network, you can access the files, drives, and printers on linked computers, play multiplayer games, and even share one Internet connection.
Two types of ho me networking kits are available. Wireless home networking kits use radio frequency to link your computers wirelessly. Ethernet home networking kits use network cabling to link your c omputers. For more information, see “Networking Your Computer” on page 135.
Imaging equipment
A digital camera lets you take pictures that you can view and edit on your computer. For more information, see “Connecting a digit al camera” on
page 111.
.
Accessories
A digital video camera lets you take movies that you can view and edit on your computer. For more information, see “Connecting a digital video camera” on
page 112.
A scanner copies an image, such as a graphic or document, then stores the copy in a file.
You can attach your digital photographs or scanned images to e-mail messages or post them on a Web site.
Printers
You can attach many types of printers to your computer. The most common types are inkjet and laser printers, which print in color or black and white. For more information about attaching a printer to your computer, see “Installing
a printer, scanner, or other peripheral device” on page 21.
Inkjet printers and cartridges are relatively inexpensive, but usually they are slower than laser printers. Using an inkj et color print er, you can print pictures, banners, and greeting cards, as well as documents.
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Chapter 1: Checking Out Yo ur Gateway Computer
Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.
Storage Devices
If you need additional storage space or you want to back up your files, you can add storage devices to you comput er.
With a recordable CD or DVD drive, you can free up hard drive space by backing up files, then removing them from your hard drive. Writable CDs can hold as much as 700 MB of data. Writable DVDs can hold as much as 4700 MB of data. For more information about using recordable drives, see “Cre ating CDs and
DVDs” on page 95.
If you need to back up your entire system, you probably need a tape backup (TBU) drive. TBU drives, like tape recorders, use magnetic tape cartridges to store data. Ta pe drive cartridges can store 2 GB , 20 GB, 40 GB , 130 GB, or more of data.
If you want to increase your internal storage space, try replacing your existing hard drive with a larger drive. For more information about installing a larger drive, see “Replacing the hard drive” on page 197.
Memory
Large programs, such as multimedia games or graphics programs, use a lot of memory . If your programs a re running more slo wly than you think they sho uld, try adding more memory.
Uninterruptible power supplies
A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total power failure. A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. For information about setting up a UPS, see “Setting up an
uninterruptible power supply” on page 132.
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Getting Started

Read this chapter to find out how to:
Use your computer safely
Protect your computer from power source problems
Start and turn off your computer
Use the keyboard
Use the mouse
Use the computer display
Install peripheral devices
2
11
Chapter 2: Getting Started

Working safely

Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding disco mfort and strain.
Hands and
arms are
parallel to the
floor
Top of display is not higher than eye level
Screen is perpendicular to your line of sight
Feet are flat on the floor

Reducing eye strain

Sunlight or bright indoor lighting should not reflect on the computer display or shine directly into your eyes.
Position the computer desk and computer so you can avoid glare on your
computer display and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your computer display.
Use soft, indirect lighting in your work area. Do not use your computer
in a dark room.
Avoid focusing your eyes on your computer display for long periods of
time. Look away from your display occasionally, and try to focus on distant objects.
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Setting up your compu ter desk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.
Select a flat surface for your computer desk.
Adjust the height of the computer desk so your hands and arms are
positioned parallel to the floor when you use the keyboard and mouse. If the desk is not adjustable or is too tall, consider using a keyboard drawer.
Use an adjustable chair that is comfortable, distributes your weight evenly ,
and keeps your body relaxed.
Position your chair so the keyboard is at or sl ightly below the level of your
elbow. This position lets your shoulders relax while you type.
Adjust the chair height, adjust the forward tilt of the seat, or use a footrest
to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.
Adjust the back of the chair so it supports the lower cur ve of your spine.
You can use a pillow or cushion to provide extra back support.
Working safely

Setting up your computer and computer accessories

Set up your computer so the display is no higher than eye level, the display
controls are within reach, and the display is tilted to be perpendicular to your line of sight.
Place your keybo ard and mou se at a comfort able di stance . You should be
able to reach them without stretching.
Set paper holders at the same height and distance as the computer display.
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Chapter 2: Getting Started

Sitting at your computer

Avoid bending, arching, or angling your wrists. Make sure that they are
in a relaxed position when you type.
Do not slouch forward or lean far back. Sit with your back straight so your
knees, hips, and elbows form right angles when you work.
Take breaks to stand and stretch your legs.
Avoid twisting your torso or neck.

A voiding discomfort and injury from repetitive strain

Vary your activities to avoid excessive repetition.
T ake breaks to change your position, stretch your muscles, and relieve your
eyes.
Find ways to break up the work day, and schedule a variety of tasks.
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Protecting from power source problems

Protecting from power source problems
During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer.
Warning High voltages can enter your computer through both the
power cord and the modem connection. Protect your computer by using a s urge prot ector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.
An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run your co mputer long enough to save your work and shut down your computer normally. For more information, see “Setting up an uninterruptible power supply” on page 132.
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Chapter 2: Getting Started

Starting your computer

To start your computer:
1 Connect the cables to your computer using the setup poster. 2 Turn on your computer. 3 If you are starting your computer for the first time, follo w the on-screen
instructions to set up your computer.
4 Turn on any peripheral devices, such as printers or scanners, and see the
documentation that came with the device for setup instructions.

T urning off your computer

Tips & Tricks When you tur n off your co mputer, certai n compone nts in
the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recom mend disc onnecting the power cord and modem cable when your co mputer will not be used fo r long periods.
To turn off your computer:
1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box
opens.
2 Click Tu r n O f f . Windows shuts down and turns off your computer.
Important If for some reason you cannot use the Turn Off Computer
16
option in Windows to turn off your computer, press and hold the power button for about five seconds, then release it.
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Restarting (rebootin g) your computer

Restarting (rebooting) your computer
If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding . If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer.
To close unresponsive programs and restart your computer:
1 Press CTRL+ALT+DEL, then click Task Manager. The Task Man age r window
opens.
2 Click the Applications tab, then click the program that is not responding. 3 Click End Task. 4 If your computer does not respond, turn it off, wait ten seconds and turn
it on again.
Important If your computer does not turn off, press and hold the
power button for about five seconds, then release it.
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Chapter 2: Getting Started

Keyboard

Function keys Navigation keys Indicators
Press these
Windows keys Application
key
To...
Directional keys
Numeric keypad
keys...
Function keys Start program actions. Each program uses different function keys for
different purposes. See the program documentation to find out more about the function key actions.
Navigation keys Press these keys to move the cursor to the beginning of a line, to the
end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.
Indicators Show if your
activated. Press the corresponding key to activate the function.
Windows keys Press one of these keys to open the Windows Start menu. These keys
can also be used in combination with other keys to open utilities like
NUM LOCK, CAPS LOCK, or SCROLL LOCK keys are
F (Search utility), R (Run util ity), and E (Explorer utility).
Application key Access shortcut menus and help assistants in Windows. Directional keys Move the cursor up, down, right, or left. Numeric keypad Use these keys to type numbers whe n the numeric keypa d (
is turned o n.
NUM LOCK)
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Mouse

The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse.
Right button
Mouse
Left button
As you move the mouse, the pointer (arrow) on the display moves in the same direction.
You can use the left and right buttons on the mouse to select objects on the display.
Yo u can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.
Scroll wheel
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Chapter 2: Getting Started
click

Using the mouse

To... Do this...
Move the pointer on the compu ter display
Select an object o n the computer display
Start a program or open a file or folder
Access a shortcut menu or find more information about an object on the computer display.
Move an object on the computer display.
click
click
click
click
click,
click,
click
click
and drag
and drag
Move the mouse around on the mouse pad. If you run out of space on your mouse pad and ne ed to move the pointer farther, pick up the mouse, set it down in the middle of the mouse pad, then continue moving the mouse.
Position the pointer over the object. Quickly press and release th e left mou se button onc e. This ac tion is ca lled clicking.
Position the pointer over the object. Quickly press and release th e left mou se button twic e. This ac tion is call ed double-clicking.
Position the pointer over the object. Quickly press and release the right mouse button once. This ac tion is called right-clicking.
Position the pointer over the object. Press the left mouse button and hold it down. Move (drag) the object to the appropriate part of t he computer dis play . Release the button to drop the object where you want it.
For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configura tion, and other mouse settings, see “Changing
the mouse settings” on page 124.
For instructions on how to clean the mouse, see “Cleaning the mouse” on
page 173.
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Installing a printer, scanner, or other peri pheral device

Installing a printer , scanner , or other peripheral device
Important Before you install a printer, scanner, or other peripheral
device, see the device documentation and installation instructions.
Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire these ports to connect peripheral devices such as printers, scanners, a nd digital cameras to your computer. For more information about port locations, see
“Checking Out Your Gateway Computer” on page 1.
IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.
Parallel and serial por t devices are not plug-an d-play. See the device documentation for detailed information and installation instructions.
®
or i.Link®), Universal Serial Bus (USB), serial, and parallel. Y ou use
Help and
Support
For more information about in stalling perip heral devices in Windows XP, click Start, then click Help and Support.
Type the keyword installing devices in the Search box
, then click the arrow.
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Chapter 2: Getting Started
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Getting Help

This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access:
Help and Support
Online help
Gateway Web site
3
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Chapter 3: Getting Help

Help and Support

Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer.
To start Help and Support:
Click Start, then click Help and Support. Help and Support opens.
You can find help information by clicking a link, performing a search, or browsing the index.

Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in
Search box located at the top of any Help and Support screen, then click
the the arrow button.
For each search, you receive the following search result types:
Suggested Topics - These topics are located in Help and Support and are
relevant to your search topic.
Full-text Search Matches - These topics are located in Help and Support
and contain the words you entered in the
Microsoft Knowledge Base - These topics are located on the Microsoft Web
site and contain the words you entered in the connected to the Internet to search for and access these topics.
T o view a list of your search results, click the results header for the type of results you want to view.
To view a topic, click the topic name in the
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Search box.
Search box. You must be
Search Results list.

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a
Help button.
a
You can search for i nformation by viewing the hel p contents, checking the index, searching for a topic or keyword, or browsing through the online help.
Help menu or by clicking
Online help
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Chapter 3: Getting Help

Gateway Web site

Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport We b s i t e a t support.gateway.com the Internet, see “Using the Internet” on page 53.
. For more information about connecting to

Using eSupport

The eSupport site is divided into five major areas:
Support Home
Downloads
Contact Us
Account Info
PC Tools
Each of these areas is represented by a menu across the top of the Web page.
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Support Home
T o get spec ific informa tion about y our computer, type your serial number into the My Suppo rt box, then click
me
. For more information, see “Finding your specifications” on page 8.
Click
Support Home, then click All Support Documents to access product
documentation, specifications, and guides. By entering your serial number, you get specific documents related to your system. You can also browse through the reference area to locate an article specific to the question you have.
Support Home, then click General Tutorials to access an extensive library
Click of how-to articles and videos on topics such as making audio CDs and installing a hard drive.
Continue, or click Look up my serial number for
Downloads
Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your system. Click wizard to locate your driv ers.
All Downloads to walk through a step-by-step
Contact Us
Click Contact Us to access links to technical support with a live technician, including chat and e-mail. Click numbers for both sales and support. For more information, see “Telephone
numbers” on page 235.
Call Us to get a list of Gateway telephone
Gateway Web site
Account Info
Click Account Info to access support for non-technical issues, like the status of your order or changing your account address.
PC T ools
Click PC Tools to access utilitie s to help you manage your computer.
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Chapter 3: Getting Help
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Windows Basics

Read this chapter to learn how to:
Use the Windows desktop
Manage files and folders
Wo r k w i t h d ocu m e nts
Use shortcuts
4
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Chapter 4: Windows Bas ics

About the Windows environment

After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Thi nk of th e desktop as your pe rsonalized work space where you open programs and p erform other tasks.
Your desktop may be different from this example, depending on how your computer is set up.
Help and
Support
For more information abo ut the Windows XP desktop, click Start, then click Help and Support.
Type the keyword Windows desktop in the Search box
, then click the arrow.
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Using the desktop

The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
Desktop elements Description
The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock o n the right. Oth er buttons on th e taskbar represent programs that are running.
Click a program’s button on the taskbar to open the program’s window. The Start button provides access to programs, files, help for Windows and
other programs, and computer tools and utilities. Click the Start button, then open a file or program by clicking an item on
the menu that opens. The Recycl e Bin is where files, folders, and programs that you discarded
are stored. Y ou must empt y the Recycle Bin to permanen tly delete them from your computer . Fo r instructio ns on how to use the R ecycle Bin, see “Deleting
files and folders” on page 41.
Using the desktop
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Chapter 4: Windows Bas ics

Using the Start menu

You can start program s, ope n fi les , customize your system, get help, search for files and folders, and more using the Start menu.
To use the Start menu:
1 Click the Start button on the lower left of the Windows desktop. The Start
menu opens showing you the first level of menu items.
2 Click All Programs to see all programs a nd files in the Start menu. When
you move the mouse pointer over any m enu item that has an arrow n ext to it, anothe r menu, cal led a submenu, opens and reveals related files, programs, or commands.
3 Click a file or program to open it.
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Help and
Support
For more information about the Windows XP Start menu, click Start, then click Help and Support.
Type the keyword Windows Start menu in the Search box , then click the arrow.
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Adding icons to the desktop

You may want to add an icon (shortcut) to the desktop for a program that you use frequently.
To add icons to the desktop:
1 Click Start, then click All Programs. 2 Right-click (press the right mouse button ) the program that you want to
add to the desktop.
3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that
program appea rs on the deskto p.
Using the desktop
Help and
Support
For more information abo ut desktop ic ons in Wind ows XP, click Start, then click Help and Support.
Type the keyword desktop icons in the Search box
, then click the arrow.
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Chapter 4: Windows Bas ics

Identifying window items

When you double-click the icon for a drive, folder, file , or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the
Local Disk (C:) icon in the My Computer window .
Titl e ba r
Menu bar
Close Maximize Minimize
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Identifying window ite ms
Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items:
Window item Description
The title bar is the horizontal bar at the top of a window that shows the window title.
Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again.
Clicking the maximize button expands the active window to fit the entire computer display. Clicking the maximize button again restores the window to its former size.
Clicking the close button closes the active window or p rogram.
Clicking a n item on th e menu bar starts an action such as Print or Save.
Help and
Support
For more information about win dows in Windo wsXP, click Start, then click Help and Support.
Type the keyword window in the Search box
, then click the arrow.
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Chapter 4: Windows Bas ics

Working with files and folders

You can org anize your files and programs to suit your preferences much like you would store information in a file cabinet. Y ou can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.

Viewing drives

Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive. Each drive has a letter, for example, Local Disk (C:) for the hard drive. Y ou ma y also have more drives such as a CD or DVD drive.
To view the drives on your computer:
Click Start, then click My Computer on the Start menu.
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Drives
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Working with files and folders
To see the files and folders on a drive:
Double-click the drive icon. If you do not see the contents of a drive after
you double-click its icon, click
Show the contents of this drive.
Help and
Support
For more information about files and folders in Windows XP, click Start, then click Help and Support.
Type the keyword files and folders in the Search box
, then click the arrow.

Creating folders

Folders are much like the folders in a file cabinet. They can contain files and other folders.
Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.
Folders
Files
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Chapter 4: Windows Bas ics
To create a folder:
1 Click Start, then click My Computer on the Start menu. 2 Double-click the drive where you want to put the new folder. Typically,
Local Disk (C:) is your hard drive. If you do not see the contents of the drive, click
3 If you want to create a new folder inside an existing folder, double-click
the existing folder. If you do not see the contents of the drive or folder, click
Show the contents of this drive or Show the contents of this folder.
4 Click File, New, then click Folder . The new folder is cr eated. 5 Type a name for the folder , then press ENTER. The new folder name appears
by the folder icon.
Show the contents of this drive.
Help and
Support
For information about renaming folders, see “Shortcuts” on page 51.
For more information about creating files and folders in Windows XP, click Start, then click Help and Support.
Type the keyword creating files and folders in the
Search box , then click the arrow.
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Working with files and folders

Copying and moving files and folders

The skills you need to copy and move files are called copying, cutting, and pasting. When you copy and paste a file or folder, you plac e a copy of the file or folder
on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.
Important The clipboard stores whatever you cut or copy until you cut
or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you co py or cut a different file or folder, the original file or folder is deleted from the clipboard.
To copy a file or folder to another folder:
1 Locate the file or folder you want to copy. For more information, see
“Viewing drives” on page 36 and “Searching for files” on page 44.
2 Right-click (press the right mouse button) the file or folder that you want
to copy. A pop-up menu opens on th e desktop.
3 Click Copy on the pop-up menu. 4 Open the destination folder. 5 With the pointer inside the destination folder, right-click. 6 Click Paste. A copy of the file or folder appears in the new location.
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Chapter 4: Windows Bas ics
To move a file or folder to another folder:
1 Locate the file or folder you want to move. For more information, see
“Viewing drives” on page 36 and “Searching for files” on page 44.
2 Right-click (press the right mouse button) the file or folder that you want
to move. A pop-up menu opens on the desktop.
3 Click Cut on th e pop-up menu. 4 Open the destination folder. 5 With the pointer inside the destination folder, right-click. 6 Click Paste. The file or folder you moved appears in its new location and
is removed from its old location.
Help and
Support
For more information about copying files and folders or moving files and folders in Windows XP, click Start, then click Help and Support.
Type the keyword copying files and folders or moving files and folders in the Search box
, then click the arrow.
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Working with files and folders

Deleting files and folders

When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventua lly the trash can is emptied.
In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin.
You can recover any file in the Recycle Bin as long as the bin has not been emptied.
To delete files or folders:
1 In My Computer or Windows Explorer, click the files or folders that you
want to delete. For instructions on h ow to select multiple files and folders, see “Shortcuts ” on page 51.
If you cannot find the file you want to delete, see “Searching for files” on
page 44.
2 Click File, then click Delete. Windows moves the files and folders to the
Recycle Bin.
Help and
Support
For more information about deleting files and folders in Windows XP, click Start, then click Help and Support.
Type the keyword deleting file s and folders in the Search box , then click the arrow.
To recover files or folders from the Recy cle Bin:
1 Double-click the Recycle Bin icon. The Recycle Bin window opens and list s
the files and folders you have thrown away since you last emptied it.
2 Click the files or folders that you want to restore. For instructions on how
to select multiple files and folders, see “Shortcuts” on page 51.
3 Click File, then click Restore. Windows returns the deleted files or folders
to their original locations.
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Chapter 4: Windows Bas ics
To empty the Recycle Bin:
Caution Emptying the Recycle Bin permanently erases any files or
1 Double-click the Recycl e Bin icon on the desktop. T he Recycle Bin window
opens.
2 Click File, then click Empty Recycle Bin. Windows asks you if you are sure
that you want to empty the bin.
3 Click Yes. Windows permanently deletes all files in the Recycle Bin.
folders in the bin. These files cannot be restored.
Help and
Support
For more information about emptying the Recycle Bin in Windows XP, click Start, then click Help and Support.
Type the keyword emptying Rec ycl e Bin in the Search box , then click the arrow.

Browsing for files and folders

A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on.
Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search th rough levels of folders to find the file or folder that you need. This is called browsing.
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Working with files and folders
To browse for a file:
1 Click Start, then click My Computer. The My Computer win dow opens. 2 Double-click the drive or folder that you think co ntains the file or folder
that you want to find. If you do not see the contents of a f older , click
the contents of this drive
or Show the contents of this folder.
Show
3 Continue double-clicking folders and their subfolders until you find the
file or folder you want.
Help and
Support
For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support.
Type the keyword files and folders in the Search box
, then click the arrow.
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Chapter 4: Windows Bas ics

Searching for files

If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by:
Name or part of a name
Creation date
Modification date
File type
Text contained in the file
Time period in which it was created or modified
You can also combine search criter ia to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed,
or deleted directly from the list in the results window.
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Using the Windows Search utility

To find files and folders using the Search utility:
1 Click Start, then click Search. The Search Results window opens. Click All
files and folders
.
Searching for files
2 If you want to search by file or folder name, type in all or part of the file
or folder name in the name box in the left pane of the window.
If you type all of the name, Search will list all files and folders of that
name.
If you type part of the name, Search will list a ll of the file and folder
names containing the letters you typed.
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Chapter 4: Windows Bas ics
3 Click Search. When the search is completed, Windows lists the files and
folders whose names contain the text that you searched for.
4 Open a file, folder, or progra m by double-clicking the name in the list.
Help and
Support
For more information about s earc hi ng fo r fil es and f old ers in Windows XP, click Start, then click Help and Support.
Type the keyword searching in the Search box
, then click the arrow.
Using advanced search opt ions
Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you wa nt. You can search by the:
Date the file was created or modified.
Size of the file.
Type of file, such as a program or a text document.
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Working with documents

Working with documents
Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files.
The follo wi ng exam pl es sho w ho w t o c re ate, sa ve, op en, an d p ri nt a doc ume nt using Microsoft as WordPerfe ct, Microsoft Word, and Microsof t Excel.
For more information about using a program, click
®
WordPa d. Similar procedures apply to other progra ms such
Help on its menu bar.

Creating a new document

To create a new document:
1 Click Start, All Programs, Accessories, then click WordPad. Microsoft
WordPad starts and a blank document opens.
2 Begin composing your doc ument. Use the me nus and toolbar buttons at
the top of the window to format the document.
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Chapter 4: Windows Bas ics

Saving a document

After you create a document, you need to save it if you want to use it later.
To save a document:
1 Click File, then click Save. The Save As dialog box opens.
Save in
list
48
File
name
2 Click the arrow button to open the Save in list, then click the folder where
you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.
3 Type a new file name in the File name box. 4 Click Save.
Help and
Support
For more information about saving documents in Windows XP, click Start, then click Help and Support.
Type the keyword saving in the Search box
, then click the arrow.
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Working with documents

Opening a document

To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in.
To open a document:
1 Start the program. 2 Click File, then click Open. 3 Click the arrow button to open the Look in list, then click the folder you
want to open. If you do not see the folder you want, browse through the folders listed below the Look in list.
Look in
list
4 Double-click the document file name. The document opens.
Help and
Support
For more information about opening documents in Windows XP, click Start, then click Help and Support.
Type the keyword opening files in the Search box
, then click the arrow.
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Chapter 4: Windows Bas ics

Printing a document

To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, see the printer documentation.
To print a document:
1 Make sure that the printer is turned on and loaded with paper. 2 Start the program and open the document. 3 Click File, then click Print. The Print dialog box opens. 4 Set the print options, then click OK. The document prints.
Help and
Support
For more information about printing documents in Windows XP, click Start, then click Help and Support.
Type the keyword printing in the Search box
, then click the arrow.
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Shortcuts

The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation.
To... Do this...
Copy a file, folder, text, or graphic Click the item, then press CTR L + C.
Shortcuts
Cut a file, folder, text, or graphic Click the item, then press Paste a file, folder, text, or graphic Click inside the folder or window where you want to paste
the object, then press
Select multiple items in a list or window Click the first item, press and hold down the
then click each of the remaining items.
Select multiple adja cen t item s in a lis t or window
Permanently delete a file or folder Click the file or folder, then press
Rename a file or folder Click the file or folder, press F2, type the new name, then
Close the active window or program Press Switch to a differe nt file, fo lder, or
running pro gram
Help and
Support
For more information about Windows keyboard shortcuts in Windows XP, click Start, then click Help and Support.
Type the keyword Windows keyboard shortcuts in the Search box , then click the arrow.
Click the first item in the list, press and hold down the
SHIFT key, then click the last item in the list.
file or folder is permanently deleted. The file or folder is not stored in the Recycle Bin.
press
ENTER.
ALT + F4. ALT +TAB.
Press
CTRL + X.
CTRL + V.
CTRL key,
SHIFT + DELETE. The
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Chapter 4: Windows Bas ics
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Using the
Internet
This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to:
5
Set up and access an Internet account using
America Online
Connect to a Web site using a browser
Download files from the Internet
Send and receive e-mail using America Online
®
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Chapter 5: Using the Inter net

Learning about the Internet

The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).
Cable and DSL modems, a connection known as broadband, use your TV cable or special telephone lines to connect to your ISP and access the Internet. Cable and DSL modems connect to your computer through an Ethernet jack and provide a faster connection speed than a standard telephone mode m.
Important To loc ate t he mo dem or Ether net jac k on y our c ompute r,
see “Back” on page 4.
Internet Servers
store information so other computers can access it from the Internet.
Your computer connects to the Internet through an ISP.
54
ISP Servers
let you connect to the Internet and access your e-m ail messages.
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Setting up an Internet acc ount

If you want to access the Internet you need:
A modem – a device that conne cts your computer to other computers or
servers using a telephone, DSL, or cable line.
An I nternet service provider – a company that provides access to the
Internet through an ISP ser ver. When you connect to an ISP, the ISP server lets you access the Internet and yo ur e-mail messages.
A Web browser – a progr am that displays information from the World Wide
Web.
An e-mail program – a program that lets you create, send, and receive
e-mail messages over the Internet.
Setting up an Internet account
Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). If you have chosen America Online as an ISP , follow these instructions to set up and connect to your account. To set up a different ISP service or to transfer an existing account to this comp uter, contact the ISP directly.
If you set up an account with America Online, an Internet e-mail address is created for you. After completing the setup, you are ready to access the Internet.
To set up an Internet account with America Online:
1 Click Start, All Programs, then click America Online. 2 Follow the on-screen instructions. After setting up your account, you can
connect to the Internet and access your e-mail services.
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Chapter 5: Using the Inter net

Accessing your Internet account

To connect to your America Online Internet account:
1 Click Start, All Programs, then click America Online. 2 Complete the member name and password information, then click
Connect. Y our computer dials the Internet account telephone number . After
connecting, the Welcome window opens.
If you are using a service other than America Online, chec k with your ISP for the correct procedure for conn ecting.
To disconnect from your America Online Internet account:
Click X in the top-right corner of the America Online window. Your
computer disconnects from the Internet.
Important Make sure that your computer disconnects correctly from
your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at your computer.
If you are using a service other than America Online, chec k with your ISP for the correct procedure for disconnecting.
Help and
Support
56
For general information about using Internet accounts in Windows XP, click Start, then click Help and Support.
Type the keyword ISP in the Search box
, then click the arrow.
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Using the World Wi de Web
Using the World Wide Web
The World Wide Web is a multimedia window to the Inte rnet that gives you access to millions of information sources.
Information on the Web comes to you on We b p a ges , wh ich are electronic documents that you view us ing a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer (which comes installed on your new computer), Netscape Navigator, or the browser built into America Online.
W eb page s can c ontain text , animat ions, mus ic, an d other multimedia featur es. A group of related Web pages is called a Web site. You can acce ss Web sites to shop, track investments, read the news, dow nload programs, and much mo re.
You can explore a Web site or visit other Web sites by clicking areas on a Web page called links or hyperlinks. A link may be colored or underlined text, a picture, or an animated image. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link.
T o learn more about using th e Web browser features, click
Link
Web
page
Linked Web
page
Help in the menu bar.
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Chapter 5: Using the Inter net
Connecting to a Web site
After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on the World Wide Web .
To connect to a Web site:
1 Connect to your Internet account. After your computer connects, a default
opening page or welcome screen opens.
2 To go to a different Web site, type the address (called a URL for “Universal
Resource Locator”) in the browser address bar (for example www.gateway.com), then click
- OR ­On the current Web page, click a link to a Web site. The Web browser locates the ser ver computer on the Internet, downloads
(transfers) data to your computer, and displays the page on the site that you requested.
GO on the bro wser address bar.
Help and
Support
Sometimes Web pages display slowly. The speed that a Web page displays o n the screen depends on the complexity of the Web page and other Internet conditions. Additionally , the speed of your connection will determine how fast Web pages display.
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For more information about connecting to a Web site in Windows XP, click Start, then click Help and Support.
Type t he keyword connecting to Web site in the Search box , then click the arrow.
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Using the World Wi de Web

Downloading files

Downloading is the process of transferring files from a computer on the Internet to your computer.
T o protect your comput er against viruses, m ake sure that y ou scan the files you download. For more information, see “Protecting your computer from viruses”
on page 160 .
To download files or programs from a Web site:
1 Connect to your Internet account. 2 In the address bar, type the address of the Web site that contains the file
or program you want to download, then click bar.
- OR ­Click a link on a Web page to navigate to the Web site containing the file
that you want to download.
3 Create or locate the folder where you want to store the file on your
computer. For more information, see “Working with files and folders” on
page 36.
GO on the browser address
4 Click the link on the Web page for the file that you want to download. 5 Follow the on-screen instructions for saving the file in the folder that you
want. A copy of the file is downloaded to your computer. The time that it takes to transfer the file to your computer depends on file size and Internet conditions.
6 Open the folder that you created. 7 Install or view the downloaded file by double-clicking it. If applicable,
follow the instructions provided on the Web site to run or install the program.
Help and
Support
For more information about downloading files in Windows XP, click Start, then click Help and Support.
Type the keyword downloading files in the Search box
, then click the arrow.
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Chapter 5: Using the Inter net

Using e-mail

E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account.
The Internet never closes, so you can se nd e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes.
An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with America Online might have an e-mail address that is similar to this one:
jdoe@aol.com
User name Internet domai n name

Sending e-mail

To send e-mail using America Online:
1 Connect to your America Online account. 2 Click Write. 3 Type the e-mail address of the recipient you want to send e-mail to in the
Send To box.
4 Type the subject of your e-mail in the Subject box. 5 Type the e-mail message. 6 When finished, click Send Now. Your e-mail is sent over the Internet to the
e-mail address you specified.
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Checking your e-mail

To check your e-mail using America Online:
1 Connect to your America Online account. 2 Click Read. 3 Double-click the message you want to read.
For more information about managing and organizing your e-mail messages, see the online help in your e-mail program.
Using e-mail
Help and
Support
For general informatio n about using e-mail in Windows XP , click Start, then click Help and Support.
Type the keyword e-mail in the Search box
, then click the arrow.
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Chapter 5: Using the Inter net
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Sending and
Receiving Faxes
Microsoft Fax lets you send and receive faxes using the modem. Read this chapt er to learn how to:
Install and configure Fax
Create and se nd a new fax
Set up a fax cover page template
Fax a document you scanne d or created in another
program
Receive, view, and print a fax
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Help and
Support
For more information about sending and receiving faxes in WindowsXP, click Start, then click Help and Support.
Type the keyword Fax in the Search box
, then click the
arrow.
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Chapter 6: Sending and Rec eiving Faxes

Installing and configuring Fax

Important Your modem cable must be installed be fore you can send
and receive faxes. You cannot use your standard telephone modem to connec t to the Inte rnet while sending and receiving faxes.

Installing Fax

Microsoft Fax lets you send and receive faxes using your modem. When Windows XP was originally installed on your computer, Fax was not installed. You need to install Fax from your blue Operating System CD.
To install Fax:
1 Insert the blue Operating System CD in your CD or DVD drive. 2 If the Welcome to Microsoft Windows XP dialog box opens, click Install
optional Windows components
. The Windows Components Wizard opens.
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-OR­If the Welcome to Microsoft Windows XP dialog box does not open, click
Start, then click Control Panel. The Control Panel window o pens.
Click/Double-click dialog box opens. Click Components Wizard opens.
Add and Remove Programs. The Add or Remove Programs
Add/Remove Windows Components. Th e Windows
3 Click Fax Services, then click Next. 4 Click Finish to exit the Windows Components Wizard. 5 Click Exit to close the Welcome to Microsoft Windows XP dialog box.
-OR­Click
Close to close the Add or Remove Programs dialog box.
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Installing and con figuring Fax

Configuring Fax

Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax h eaders contain this inform ation, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax.
Important The first time you run the Fax Configuration Wizard, you
may need to provide information in the Location Information and the Phone and Modem Options dialog boxes.
To configure Microsoft Fax:
1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Console
2 On the Welcome to Fax Configuration Wizard screen, click Next. The Sender
Information screen opens.
. The Fax Configuration Wizard opens.
3 Type the information about yourself that you want to appear on your fax
cover page, th en click screen opens.
Next. The Select Device for Sending or Receiving Faxes
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Chapter 6: Sending and Rec eiving Faxes
4 Click the arrow to open the Please select the fax device list, then click the
modem you are using to send and receive faxes.
5 If you want the modem to automatically answer the telephone in order
to receive faxes, click the
6 Click Next. The Transmitting Subscriber Identification (TSID) screen opens. 7 Type the transmitting fax identifier information. This identifier
information is required by law. You can type up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number.
Important Some fax machines cannot use special characters such
as hyphens. We sugg est using spaces in stead of hyphens in telephone and fax numbers.
Enable Receive check box.
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8 Click Next. 9 If you set up your computer to receive faxes, type the receiving fax
identifier information, then click required by law and can be the same identifier that you typed in Step 7. The Ro uting Op tions screen opens.
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Next. This identifier information is

Sending a simple fax

10 If you set up your computer to receive faxes, select a folder you want to
store received faxes in and a printer yo u want to print receive d faxes on, then click
Next. The Configuration Summary screen opens.
11 Click Finish.
Sending a simple fax
You can use the Send Fax Wizard to send a simple one-page fax to on e or more recipients.
To send a simple fax:
1 Click Start, All Programs , Accessories, Communications, Fax, then cli ck Send
a Fax
. The Send Fax Wizard opens.
2 On the Welcome to Fax Configuratio n Wizard screen, click Next. The Recipient
Information screen opens.
3 Type the name and fax number of the recipient of your fax. 4 If you need to use the area code for your recipient, click Use dialing rules
to type the full ten-digit fax number.
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Chapter 6: Sending and Rec eiving Faxes
5 If you want to send your fax to more than one recipient, click Add and
type the name and fax number of the next recipie nt.
6 When you have added all your recipients, click Next. The Prepari ng the Cover
Page screen opens.
7 Click the arrow to open the Cover page template, then click the cover page
template you want to use.
8 Type the subject text in the Subject line area. 9 Type the message text in the Note area, then click Next. The Schedule screen
opens.
10 Select when you want to send the fax and a priority for the fax, then click
Next. The Completing the Send Fax Wizard screen opens.
11 Click Finish.
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Setting up your cover page template

Setting up your cover page template
You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. T o create a cover page template, you use the Fax Cover Page Editor. On this template, you insert information fields that automatically import values you enter in both the Send Fax Wizard and the Fax Configuration Wizard when you send your fax.
To set up your fax cover page template:
1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Cover Page Editor
Page Editor Tips dialog box opens, click
2 If you want to include fields that are imported from either the Send Fax
Wizard or the Fax Configuration Wizard (such as To or From), add them to the page by using the place on your template. You can also use the Insert menu to include information that is automatically calculated (such as number of pages or date and time sent).
. The Cover Page-Fax Cover Page Editor opens. If the Cover
OK.
Insert menu, then move them to the appropriate
3 If you want to include text that alway s appears on your cover page (such
as a letterhead or address), dr aw a box using the text box tool, type your text inside of it, then move the box to the appropriate place on yo ur template.
4 If you want to include a logo that appears on your cover page, copy it to
the Windows clipboard, then paste it into the Cover Page Editor a nd move it to the appropriate place on your template.
5 To save your cover page template, click File, then click Save As. The Save
As dialog box opens with your personal cover pag es folder already in the
Save in list.
6 Type the new cover page template name. 7 Click Save.
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Chapter 6: Sending and Rec eiving Faxes

Faxing from programs

To fax a document directly from most programs:
1 Open your document in the program it was created in. 2 Click File, then click Print. The Print dialog box opens. 3 Click the arrow button to open the Name list, then click the Fax printer. 4 Click Print or OK. The Send Fa x Wizard opens. 5 Complete the wizard by following the instructions in “Se nding a simple
fax” on page 67.

Faxing a scanned document

To fax a document that you have scanned:
1 Scan the document using the program for your scanner. 2 With the scanned file open, click File, then click Print. The Print dialog box
opens.
3 Click the arrow button to open the Name list, then click the Fax printer. 4 Click Print or OK. The Send Fa x Wizard opens. 5 Complete the wizard by following the instructions in “Se nding a simple
fax” on page 67.
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Receiving and vi ewing a fax

Receiving and viewing a fax
To receive and view a fax:
1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax
Console
incoming faxes and stores them in the Inbox.
. The Fax Console opens. When the Fax Console is open, it detects
2 To view a fax, click Inbox, then double-click the fax you want to view. The
fax viewer opens, where you can view and prin t the fax.

Canceling a fax

You can cancel a fax that you have set up to send at a time in the future .
To cancel a fax that has not been sent:
1 If Fax is not open, click Start, All Programs, Accessories, Communications,
Fax, then click Fax Console. The Fax Console opens.
2 Click Outbox, then right-click the fax you want to cancel. 3 Click Delete to cancel the fax. 4 Click Yes.
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Chapter 6: Sending and Rec eiving Faxes

Automatically retry sending a fax

You can set up Fax so it continues to try sending your fax if the receiving fax machine is busy.
Important Fax is automatically set up to retry three times at ten
minute intervals.
To automatically retry sending a fax:
1 Click Start, then click Control Panel. The Control Panel window opens. 2 If your Control Panel is in Category View, c lick Printers and Other Hardware.
View installed printers or fax printers. The Printers and Faxes window
Click opens.
-OR­If your Control Panel is in Classic View , double-click the
icon. The Printers and Faxes window opens.
Printers and Faxes
3 Right-click Fax, then click Properties. The Fax Properties dialog box opens. 4 Click the Devices tab, then click Properties. The Modem dialog box opens. 5 Specify the number of retries and the amount of time between retries. 6 Click OK.
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Automatically canc elling a fax

Automatically cancelling a fax
If your computer tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax.
To automatically cancel a failed fax:
1 Click Start, then click Control Panel. The Control Panel window opens. 2 If your Control Panel is in Category View, cl ick Printers and Other Hardware.
View installed printers or fax printers. The Printers and Faxes window
Click opens.
-OR­If your Control Panel is in Classic View , double-click the
icon. The Printers and Faxes window opens.
Printers and Faxes
3 Right-click Fax, then click Properties. The Fax Properties dialog box opens. 4 Click the Devices tab, then click Properties. The Modem dialog box opens. 5 Click the Cleanup tab. 6 Click to select the Automatically delete faile d faxes after chec k box and specify
the number of days.
7 Click OK.
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Chapter 6: Sending and Rec eiving Faxes
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Using Multimedia

This chapter provides information on using the multimedia capabilities of your computer. Read this chapter to learn how to:
Adjust the volume
Record and play audio files
Use Windows Media Player
Use the CD or DVD drive
Play CDs and DVDs
Use MusicMatch
Use a recordable drive to create CDs
Attach a digital camera or digital video camera to your
computer
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Chapter 7: Using Multim edia

Adjusting the volume

You can use the vo lume cont rols to adjust the overal l volume and the volum e of specific sound devices in your computer. Depending on the sound hardware installed in your computer , you may have addi tional volume controls available through the Start menu.
To adjust the overall volume level using hardware controls:
If you are using external speakers, turn the knob on the front of the
speakers.
To adjust specific volume levels:
1 Click Start, then click Control Panel. The Control Panel window opens. If your
control panel is in Category View, click
2 Click/Double-click the Adjust the system vo lume or Sounds and Audio
Devices
. The Sounds and Audio Devices Properties dialog box opens.
Sounds, Speech, and Audio Devices.
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3 Click the Volume tab.
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Adjusting the volume
4 Click Advanced in the Device volume area.
If the device you want to adjust does not appear in the window, click
Options, Properties, the check box next to the audio device you want to
adjust, then click
OK.
5 Drag the volume level and balance sliders for the device you want to adjust.
For more information about the volume controls, click
Help in the window .
6 Click X in the top-right corner of the window to close it.
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Chapter 7: Using Multim edia

Recording and playing audio

Use the following instructions to make an audio record ing by speaking into a microphone.
To make an audio recording:
1 Plug a microphone into the Microphone jack on your computer. For the
location of the Microphone jack, see “Checking Out Your Gateway
Computer” on page 1.
2 Click Start, All Programs, Accessories, Entertainment, then click Sound
Recorder
. The Sound Recorder opens.
78
Rewind
Fast Forward
Play
Record
Stop
3 Click (record ), then sp eak into the micro phone. 4 When you finish recording, click (stop ). 5 Click File, then click Save As. The Save As dialog box opens. 6 Name the recording, specify the location where you want to save the
recording, then click
Save. The recording is saved.
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Recording and playin g audio
To play an audio recording in Sound Recorder:
1 Open the Sound Recorder. 2 Click File, then click Open. The Open dialog box opens. 3 Click the file you want to play, then click Open. 4 Play the file by clicking (play), then stop playing the file by
clicking (stop).
Help and
Support
For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support.
Type the keyword recording audio or playing audio in the Search box , then click the arrow.
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Chapter 7: Using Multim edia
Playing audio and video files with the Windows Media Player
The Windows Media Player ca n play several types of audio and video files, including W AV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using the Windows M edia Player, click
To play a file using the Windows Media Player:
1 Click Start, All Programs, then click Windows Media Player. The
Windows Media Player opens.
Help.
Video file information
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Video screen
Play
Stop
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Playing audio and vide o files with the Windows Media Player
2 Click File, then click Open. The Open dialog box opens.
Important If the menu bar does not appear, click the show menu
bar button.
3 Click the file you want to play, then click Open. 4 Play the file by clicking (play), then stop playing the file by
clicking (stop).
Help and
Support
For more information abo ut play ing audi o and vi deo us ing the Windows Media Pla yer in Windows XP , click Start, then click Help and Support.
Type the keyword Media Player in the Search box
, then click the arrow.
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Chapter 7: Using Multim edia

Using the CD or DVD drive

You can use your computer to enjoy a wide variety of multimedia features.

Identifying drive types

Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one of the following logos:
CD drive
CD-RW drive
DVD drive
Combination DVD/CD-RW drive
Combination DVD-RAM/
-RW/CD-RW Drive
RECORDER
Use a CD drive for installing programs, playing audio CDs, and accessing data.
Use a CD-RW drive for installing programs, playing audio CDs , acces sing data, and creating CDs.
You can only write to a CD-R disc once. Y ou ca n write t o and erase CD -RW d iscs multiple times. For mo re information, see
“Creating CDs and DVDs” on page 95.
Use a DVD drive for in sta lli ng programs, playing audio CDs, playing DVDs, and accessing data.
Use a combination DVD/CD-RW drive for installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to CD-R or CD-RW discs. For more information, see
“Creating CDs and DVDs” on page 95.
Use a combination DVD-RAM/-RW/CD-RW drive for installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-R W discs, and recording video and data to DVD-RAM, DVD-R, or DVD-RW discs. For more information, see “Creating CDs
and DVDs” on page95.
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Inserting a CD or DVD

CD or DVD drive
Using the CD or DVD drive
Activity indicator
Important Some music CDs have copy protec tion software. You may
not be able to play these CDs on your computer.
Eject but ton
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Chapter 7: Using Multim edia
To insert a CD or DVD:
1 Press the eject button next to the CD or DVD drive. The CD or DVD drive
tray opens.
2 Place the disc in the tray with the label facing up.
Important When you place a s ing le-s id ed disc in the tray , mak e sure
that the label side is facing up. If th e disc has two pla yable sides, place the disc so the name of the side you want to play is facing up.
3 Press the eject button again. The CD or DVD drive tray closes.

Listening to CDs

You can use Windows Media Player to listen to music CDs. You can also use MUSICMATCH to listen to music CDs. For more information, see “Using
MUSICMATCH” on page 86.
To play a CD:
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Important Some music CDs have copy protec tion software. You may
not be able to play these CDs on your computer.
1 Insert a CD into the CD or DVD drive. 2 If a dialog box opens with a list of CD players, click Windows Media Player.
The Windows M edia Player opens.
- OR ­If a dialog box does no t open with a list of CD playe rs, click
Programs
opens.
, then click Windows Media Player. The Wind ows Media Player
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Start, All
3 When the media player opens, click (play).
Play
Listening to CDs
Stop
Previous
Next
Volume
Mute
If you do not hear sound or you want to change the volume, see “Adjusting
the volume” on page 76.
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Chapter 7: Using Multim edia

Using MUSICMATCH

Using MUSICMATCH®, you can:
Play music CDs
Create MP3 music files from your music CDs
Edit music track information
Use your music files to b uild a music librar y
Listen to Internet Radio
For more information on using MUSICMATCH, see its online help.

Playing CDs

You can use the MUSICMATCH program to play music CDs.
Important Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
To play a music CD in Windows XP:
1 To have MUSICMATCH automatically list the album, artist, and track
names of your CD, connect to the Internet before inserting your CD.
2 Insert the music CD into the CD or DVD drive on your computer.
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Using MUSICMATCH
3 If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH
Jukebox
playing, and the names of the music tracks appe ar in the playlist area.
- OR -
, then click OK. The musicmatch window opens, the CD begins
If a dialog box does not open, click
MUSICMATCH Jukebox. The musicmatch window op ens, the CD beg ins
click playing, and the names of the music tracks appe ar in the playlist area.
Start, All Programs, MUSICMATCH, then
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Chapter 7: Using Multim edia

Creating MP3 music files

Using MUSICMATCH, you can copy the tracks from a music CD to your computer’s hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact files without notice ably sacrific ing quali ty. MP3 files end in the file extensi on .MP3.
Important Some music CDs have copy protection software. You
cannot cop y tracks f rom thes e CDs.
To create MP3 files:
1 To have MUSICMATCH automatically list the album, artist, and track
names of your CD, then use that information fo r naming and storing your MP3 files, connect to the Internet before inserting your CD.
2 Insert a music CD into your CD or DVD drive. 3 If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH
Jukebox
, then click OK. The musicmatch window opens.
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- OR ­If a dialog box does not open, click
MUSICMATCH Jukebox. The musicmatch w indow opens.
click
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Start, All Programs, MUSICMATCH, then
Using MUSICMATCH
4 If the CD is playing, click Stop. 5 In the MUSIC CENTER area, under COPY, click CD -> Files. The
MUSICMATCH recorder opens.
6 Click to clear the check box for any track you do not want to record. 7 Click Start. 8 When a message appears that tells you the CD drive needs to be configured,
OK. After the drive is configured, MUSICMATCH records the tracks
click to your hard drive as MP3 files. A progress bar appears next to each track as it is recorded.

Editing track information

After you add a CD track as an MP3 file to your music library, you can edit the track’s information.
To edit track information:
1 Open MUSICMATCH. 2 If a CD is playing, click the stop button. 3 In the MUSIC CENTER area, click the track you want to edit.
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Chapter 7: Using Multim edia
4 Click Options, Music Librar y , then c lick Edit T rack T ag(s). The Edit T rack T ag( s)
dialog box opens.
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5 Enter information such as track title, lead artist, album, and genre. 6 Click OK. The new track information appears in the MUSICMATCH
playlist, music library, and recorder window.
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Using MUSICMATCH

Building a music li brary

Use MUSICMATCH to build a music library . You can organize your music trac ks by categories, find a track quickly by using the sort features, and add information to a music file.
You can add music tracks to your music library by:
Creating MP3 files – When you create MP3 files from the tracks on your
music CD, MUSICMATCH automatically adds these files to your music library.
Dragging and Dropping – Drag and drop files from Windows Explorer
or your desktop to the music library.
Downloading files from the Internet – When you are connected to the
Internet, MP3 files that you download are automatically added to your music library.
Caution During the download process, MP3 files may become
corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again.
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Chapter 7: Using Multim edia

Changing the music library display sett ings

To change the music librar y display settings:
1 In MUSICMATCH, click Options, then click Settings. The Settings window
opens.
2 Click the Music Library tab.
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3 Click an arrow button to open a column list, then click the category that
you want to display in the column.
4 When you have finished selecting categories, click OK.
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