Gateway 5100 schematic
Maintaining & Troubleshooting Your Solo 5100
Part #8502415 MAN SYS US SL51 TECH REF R0 12/97
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Notices
Copyright © 1997 Gateway 2000, Inc.
All Rights Reserved
610 Gateway Drive
N. Sioux City, SD 57049 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be r eproduced or
transmitt ed by any means or in an y form, without prior consent in writing from Gat ew ay 2000.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are
made periodically. The se changes are incorporated in newer publication editions. Gateway 2000 may improve
and/or change products described in this publi cation at any time. Due to continuing s ystem improve ments ,
Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest
product updates, consult the Gatewa y 2000 web site at w ww. ga tew ay.com. In no event will Ga tew ay 2000 be
liable for direc t, indir e ct, specia l, exemplary , incide nta l, or conse quent ia l damages resulting from any defect o r
omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Gateway 2000 reserves the right to make improvements in this
manual and the products it describes at any time , without noti ces or obligation.
Trademark Acknowledgments
AnyKe y, black-and-white spot design, ColorBook, CrystalScan, Des tination, EZ Pad, EZ Point, Field Mouse,
Gateway 2000, HandBook, Liberty , TelePath, Vivit ron, stylized “G” design, and “You’ve got a friend in the
business” slogan are registered trademarks and “All the big trends start in South Dakota” slogan, GA TEWA Y, and
Gateway Solo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and Pentium are registered
trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are
trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are
used for identification purposes only, and may be the trademarks or registered trademarks of their respective
companies.
Copyright © 1997 Advanced Logic Research, Inc. (ALR)
All Rights Reserved
9401 Jeronimo
Irvine, CA 92618 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be r eproduced or
transmitt ed by any means or in an y form, without prior consent in writing from ALR.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are
made periodically. The se changes are incorporated in newer publication editions. ALR may improve and/or
change products described in this publication a t any time. Due to c ontinuing system improvements, ALR is not
responsible for inaccurate information which may appear in this manual. For the latest product updates, consult
the ALR web site at
incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the
possi bility of s uch damag es.
In the interest of continued product development, ALR reserves the right to make improvements in this manual
and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned herein are
used for identification purposes only, and may be the trademarks or registered trademarks of their respective
companies.
www.alr. com
ii Maintaining and Troubleshooting Your Solo Notebook
. In no event will ALR be liable for direct, indirect, special, exemplary,
Contents
Notices ..................................................................................................... ii
Chapter 1: Maintaining Your Notebook ........................................5
Using This Book...................................................................................... 6
Identifying Your Model .......................................................................... 7
Maintaining Your System....................................................................... 8
Virus checking.................................................................................. 9
Hard drive utilities............................................................................ 9
Chapter 2: ReinstallingWindows 95 System Software ...............11
Reinstalling Your Windows 95 System ............................................... 12
Partitioning and formatting the hard drive .................................... 12
Partitioning the hard drive.............................................................. 13
Formatting the hard drive............................................................... 18
Installing Windows 95 ................................................................... 19
Chapter 3: Reinstalling Windows NT System Software ............25
Reinstalling Your Windows NT System.............................................. 26
Partitioning and formatting the hard drive .................................... 26
Partition formatting with FAT file system .................................... 26
Installing Windows NT.................................................................. 27
Chapter 4: Installing Drivers and Related Software ..................29
About Device Drivers............................................................................ 30
Installing device drivers ................................................................. 30
Installing CD-ROM drivers ........................................................... 31
Installing for Windows 95 ............................................................. 32
Installing for Windows NT............................................................ 45
Chapter 5: Managing System Resources ......................................55
Port/IRQ Configurations ....................................................................... 56
Solo notebook interrupts (IRQs).................................................... 56
Checking Windows 95 resources .................................................. 57
iii
Chapter 6: Using Modem Documentation ...................................61
Accessing Modem Documentation ..................................................... 62
Chapter 7: Adding Memory Modules ..........................................65
Installing Additional Memory.............................................................. 66
Chapter 8: BIOS Setup ...................................................................71
Setup (BIOS) Screens........................................................................... 72
Main menu ..................................................................................... 72
Advanced menu ............................................................................. 73
Security menu ................................................................................ 74
Power menu ................................................................................... 75
Boot menu ...................................................................................... 76
Exit menu ....................................................................................... 77
Chapter 9: Troubleshooting Your Notebook ...............................79
Troubleshooting .................................................................................... 80
Start up ........................................................................................... 80
General ........................................................................................... 81
Frequently asked questions ........................................................... 82
Error messages ............................................................................... 86
Appendix A: Contacting Gateway ................................................89
Contacting Gateway.............................................................................. 90
Calling Gateway ............................................................................ 90
Calling Gateway when outside the U.S. ....................................... 90
Index ..................................................................................................91
iv Maintaining and Troubleshooting Your Solo Notebook
Chapter 1:
Maintaining Your Solo Notebook
Contents
Using This Book...................................................... 6
Identifying Your Model ..........................................7
Maintaining Your System ....................................... 8
Virus checking.................................................. 9
Hard drive utilities ............................................9
Using This Book
Welcome to
designed this manual to help you understand technical details not covered in the
Using Your Notebook
Chapter 1, “Maintaining Your Solo Notebook”, contains information about
identifying which notebook model you have and includes basic maintenance
information.
Chapter 2, “Reinstalling Windows 95 System Software”, contains basic
information about partitioning, formatting, and reinstalling Windows 95 operating
system software.
Chapter 3, “Reinstalling Windows NT System Software”, contains basic
information about reinstall ing Windows NT operating system software.
Chapter 4, “Installing Drivers and Related Software”, contains information about
drivers and instructions to install drivers from the System CD and driver diskettes.
Chapter 5, “Managing System Resources”, contains information about PC Cards
(including CardBus), USB (Universal Serial Bus), Port/IRQ configurations, and
help with configuration conflicts.
Chapter 6, “Using Modem Documentation”, contains information about how to
get to the online information about a particular modem model.
Chapter 7, “Adding Memory Modules”, contains information about the memory
modules and instructions for removing or adding memory modules.
Maintaining and Troubleshooting Your Notebook
guide.
Guide. We have
Chapter 8, “BIOS Setup”, contains information about the individual Setup menu
screens for checking and changing BIOS settings.
Chapter 9, “Troubleshooting Your Notebook”, contains Frequently Asked
Questions (FAQs) and information about error messages.
6 Maintaining and Troubleshooting Your Solo Notebook
Identifying Your Model
To make sure you know the correct model and serial number for your notebook,
check the label on the bottom of the notebook.
Display Type/
Processor Speed
V ersion
Model
Number
Identifying your notebook model and serial number
Gateway
Serial
Number
Chapter 1: Maintaining Your Solo Notebook 7
Maintaining Your System
Caution!
The LCD display is made of
specially coated glass and can
be scratched or damaged by
abrasive or ammonia-based
window cleaners.
The Gateway Solo Multimedia Notebook is a durable product. However, when
transporting your notebook, we recommend that you put it in a computer carrying
case or briefcase.
Other ways to extend the life of your system:
♦
Don't subject your notebook to shock and don't put objects on top of your
notebook. The case, although tough, isn’t made to support a lot of extra
weight.
♦
Keep diskettes and modular drives away from magnetic fields. Magnetic
fields can erase data on both diskettes and hard drives.
♦
Set up a maintenance schedule for your system. Routinely run virus checks,
ScanDisk and disk defragmenter. This keeps your system performing
smoothly and prevent the loss of vital data.
♦
Never turn off your notebook when the Hard Disk Drive LED is on because
data on the hard drive could be lost or corrupted.
♦
Avoid subjecting your notebook to extreme temperature changes. The cases
become very brittle and easy to break in the cold and could melt in the high
temperatures. Damages due to either extreme are not covered by your
warranty.
♦
♦
♦
♦
♦
8 Maintaining and Troubleshooting Your Solo Notebook
Don't get your notebook wet or expose to water, coffee, or soft drinks. These
fluids are particularly damaging to the electronic components and can result in
extremely expensive repair charges that are not covered under your warranty.
Avoid areas with a high concent ration of dust and dirt. Dust and dirt clogs the
internal mechanisms.
Keep the port covers closed when you are not using the external device ports
so that the connectors remain clean and the pins are not bent or broken.
Clean the exterior with a non-abrasive cleaner and a soft cloth moistened with
water. Gently dry with a soft cloth.
Clean the LCD display with a soft cloth moistened only with water. Wet the
cloth, wipe the display, and then dry the LCD with a soft cloth.
Virus checking
A “virus” is a hidden program that is usually attached to an executable file (the file
extension is .exe). Some viruses could destroy information or damage your system.
Other viruses simply print out a message or prevent you from performing normal
computing functions. When you start the f ile that contains the virus, it becomes
active. Your system can catch a virus from shared disks or downloaded files.
Setting up a maintenance schedule will make running your virus check a habit.
Once a month might be often enough to run a check. If you use your system more
often, once a week might be more appropriate.
Hard drive utilities
Some system tools can help you preserve the performance of your hard drive. Set
up a maintenance schedule and perform these functions regularly.
Disk Defragmenter
A disk defragmenter program finds file fragments and puts them together. This
saves hard drive space and lets the system run faster and more efficiently.
T o use Disk Defragmenter from Windows 95
Note:
You can program your
notebook to remind you to
perform a virus check using
the Virus check reminder on
Security
the
Note:
Disk Defragmenter cannot
defragment your CD-ROM or
any network drive.
menu.
1.
Click Start, Programs, Accessories, System Tools, then Disk Defragmenter. The
Select Drive window appears.
2.
Use the <Down Arrow> button to select the drive you want to defragment,
and click OK. The Disk Defragmenter window appears.
3.
Click Start to begin the program. The screen follows the program's progress.
When the program has finished running, another Disk Defragmenter window
appears.
4.
Click Yes if you are ready to quit Disk Defragmenter.
Chapter 1: Maintaining Your Solo Notebook 9
ScanDisk
This disk scan program checks your hard drive and fixes most errors.
T o use ScanDisk from Windows 95
1.
Click Start, Programs, Accessories, System Tools, then ScanDisk. The ScanDisk window appears.
2.
Select the drive you want to have checked for errors. Click Automatically fix
errors
check box if you want to use that option.
3.
Click Start to begin the program. You can follow the program's progress and
when the program has f inished running, the ScanDisk Results window
appears.
4.
Click Close after you have read the screen, then click Close again to exit the program.
10 Maintaining and Troubleshooting Your Solo Notebook
Chapter 2:
Reinstalling
Windows 95
System Software
Contents
Reinstalling Your Windows 95 System ............... 12
Partitioning and formatting the hard drive..... 12
Partitioning the hard drive.............................. 13
Formatting the hard drive............................... 18
Installing Windows 95 with the
Solo Boot diskette...........................................18
Reinstalling Your Windows 95
Warning!
Partitioning and formatting
erases all files on the hard
drive. Before partitioning or
formatting the hard drive,
make sure any software that
you may need is backed up.
System
This chapter discusses the process of reinstalling Windows 95. To accomplish the
installation, we recommend that you use the following process:
1.
Remove the hard drive partitions. See “Deleting partitions on the hard drive”
on page 14.
2.
Create new hard drive partitions. See “Creating partitions on the hard drive”
on page 16.
3.
Format the hard drive. See “Formatting the hard drive” on page 18.
4.
Install Windows 95. See “Installing Windows 95” on page 19.
5.
Install device drivers and related software. See “Installing device drivers” on
page 30.
Before starting the reinstall process, m ake sure you have the necessary diskettes
and/or CDs readily available to partition, format, and install device drivers on the
hard drive. You’ll need the following diskettes:
♦
Solo Boot Diskette to start your system from the A: drive and use menu
options to install your operating system.
♦
Windows 95 CD to load the operating system.
♦
♦
Partitioning and formatting the hard drive
For an operating system (such as MS-DOS or Windows) to store files on a hard
drive, the hard drive must be partitioned and formatted.
Partitioning a hard drive designates which areas of the disk are used for the
operating system files. Windows uses the MS-DOS partition file fdisk.exe to set
up a primary DOS partition, extended DOS partitions, and logical drives within the
extended DOS partitions.
12 Maintaining and Troubleshooting Your Solo Notebook
Gateway System CD to install the device drivers.
Gateway Windows 95 Driver diskettes to install recently updated drivers that
may be newer than those on the Gateway System CD.
♦
A Primary D OS p artiti on contains the essential files to start your system from
the hard drive (system f iles). To start Windows from your hard drive, you must
have a primary DOS partition and it must be set to active.
♦
An Extended DOS partition is a portion of a hard drive where non-system
files can be stored. Unlike a primary DOS partition, you cannot start your
system from an extended DOS partition. Your system does not require an
extended partition to function.
♦
A Logical DOS Drive is an area of an Extended DOS partition that you can set
up to group directories and files. It does not increase disk storage capacity.
Yo u must set up an extended DOS partition before you can establish a logical
drive. You can create up to 23 logical drives in an extended DOS partition.
Fo rm a t t i n g a hard drive prepares the partition(s) to receive files. Windows uses the
MS-DOS file format.com to format disks. You may use format.com to format
your hard drive or your hard drive automatically formats when using the Install An
Operating System On Your Hard Drive
option on the Solo Boot Disk menu. See
“Installing Windows 95” on page 19. for further information.
Partitioning the hard drive
Partitioning your hard drive using fdisk.exe lets you set up hard drives larger than 2
GB by setting up a primary DOS partition, extended DOS partition, and logical
drives within the extended DOS partition.
To conf igure a hard disk using fdisk.exe you will complete the following tasks:
♦
Delete DOS partitions, logical drives, any extended DOS partitions, and the
existing primary DOS partition.
♦
Create a new primary DOS partition
♦
Create an extended partition and logical drives, if you want any.
Formatting the partition with FAT16 file system
When partitioning the hard drive using fdisk.exe you may be provided the option to
use the FAT16 or FAT32 file system. Your system has been shipped from Gateway
with the FAT16 file system. To reinstall your system as it shipped from the factory,
use the FAT 16 file system. FAT 16 provides access to other operating systems. You
must have Windows 95B or Windows 95C as your operating system to use FAT 32.
Chapter 2: Reinstalling Windows 95 System Software 13
Note:
To help ensure a clean
installation, we recommend
that you partition and format
the hard drive before
reinstalling Windows 95.
Howeve r, if you are want to
preserve valuable data by not
erasing files on the hard drive,
you can first try installing the
operating system using the
procedure “Insta lling
Windows 95” on page 19. If
you continue to have difficulty
with the operating system
working properly, then return
to the partitioning and
formatting procedures before
installing Windows 95.
These operating systems do not recognize FAT32:
Caution!
Partitioning the hard drive
erases all information on the
drive! Back up your files on
the drive before partitioning.
Note:
An Important Note screen may
appear that gives information
on the FAT32 file system. If
so, the software asks if you
wish to enable large disk
support (Y/N)? We
recommend you select [N]
(default value). Selecting [N]
formats your hard drive with
FAT16 as it was shipped from
Gateway. See “Formatting the
partition with FAT16 file
system” on page 13.
♦
Windows for Workgroups 3.1x
♦
Windows NT
♦
Windows 95A
Deleting partitions on the hard drive
1.
Place the Solo Boot Diskette or the MS-DOS Setup disk in the diskette drive.
2.
Power up the computer or restart the system if you already have the power on.
3.
The boot disk main menu appears. Select Exit Program, Go Back to DOS. The
A:\> prompt appears on the screen.
4.
Type:
cd dos
then press <Enter>.
5.
At the A:\DOS prompt type:
fdisk
14 Maintaining and Troubleshooting Your Solo Notebook
then press <Enter>. The FDISK Options menu appears.
FDISK Options menu
6.
Select option [4] Display partition information, then press <Enter>.When the
Display Partition Information screen appears, write down the following
information to help you later in this process:
Partition shows the number of partitions currently existing on the hard
•
drive.
Ty pe shows the type of partition used for logical, extended or primary
•
DOS drive.
Volume Label shows the label (name) used for the hard drive partition.
•
7.
Press <Esc>. The program returns you to the FDISK Options menu.
8.
Select option [3] Delete partition or Logical DOS Drive, then press <Enter>.
The Delete DOS Partition or Logical DOS Drive menu appears.
Delete DOS Partition or Logical DOS Drive menu
9.
Select option 1 through 4 to delete a specific type of partition. Follow the
onscreen instructions and repeat the Delete partition or Logical DOS Drive steps
to delete any additional logical drives or partitions. Delete partitions in the
following order of priority:
a. Delete Non-DOS Partition (see item four in above figure)
b. Delete Logical DOS Drive(s) in the Extended DOS Partition (see item three
in above figure)
c. Delete Extended DOS Partition (see item two in above figure)
d. Delete Primary DOS Partition (see item one in above figure)
Chapter 2: Reinstalling Windows 95 System Software 15
Note:
If the Pri ma ry DO S Part iti on
will not delete due to the
Volume Label not matching
(when you are typing the
correct label information in
the delete process), try
formatting the hard drive and
give it a new volume label.
See “Formatting the hard
drive” on page 18.
Use the information displayed at the top of the screen to answer the onscreen
questions. Key information you need to know is the Partition Number,
Partition Type, and the Volume Label on your hard drive.
10.
Once you have deleted each of the logical drives or partitions, you’re ready to
create new partitions. Press <Esc> to return to FDISK Options menu.
Continue to the next section “Creating partitions on the hard drive.”
Creating partitions on the hard drive
1.
If you have already exited the FDISK utility, then follow steps one through
five of “Deleting partitions on the hard drive” on page 14 to restart it.
2.
Select option [1], Create DOS Partition or Logical DOS Drive from the FDISK
Options menu and press <Enter>.
3.
Next choose from options 1 through 3 to create the type of partition you want.
(It’s likely you will want to create the same type of partition(s) that existed
originally on your system. Refer to the information you noted in Step 6 of
“Deleting partitions on the hard drive.” to determine the original hard drive
settings).
.
Create DOS Partition or Logical DOS Drive menu
16 Maintaining and Troubleshooting Your Solo Notebook
Follow the onscreen instructions and repeat the steps for creating any
additional logical drives or partitions. You should create partitions in the
following order:
a. Create Primary DOS Partition
b. Create Extended DOS Partition
c. Create Logical DOS Drive(s) in the Extended DOS Partition
To read more about the partition types, see “Partitioning and formatting the
hard drive” on page 12.
Remember that if you choose to make the primary DOS partition less than
the maximum size, you must create an extended DOS partition to make full
use of the hard drive.
4.
If you created more than one hard disk partition or logical drive you must set
the partitions to active. You are prompted to set disk 1 partition to active.
Select [2] to go to the Set Active Partition menu.
5.
When prompted to enter partition number to make active, enter [1].
6.
Press <Esc> to return to the FDISK Options menu.
7.
Press <Esc> to exit the FDISK program.
Chapter 2: Reinstalling Windows 95 System Software 17
Formatting the hard drive
Note:
To help ensure a clean
installation, we recommend
that you partition and format
the hard drive before
reinstalling Windows 95.
Howeve r, if you are want to
preserve valuable data by not
erasing files on the hard drive,
you can first try installing the
operating system using the
procedure “Insta lling
Windows 95” on page 19. If
you continue to have difficulty
with the operating system
working properly, then return
to the partitioning and
formatting procedures before
installing Windows 95.
Warning!
Formatting the hard drive
erases all information on the
drive! Back up your files on
the drive before formatting.
Note:
If the
Fixed disk boot sector
option in the
Security
menu is
se t to
Write protect
, the boot
sector of the hard disk drive is
write-protected, and you
cannot format the hard drive.
Refer to the “Security menu”
section on page 71 to enable.
Formatting your hard drive using format.exe creates a new root directory and File
Allocation Table (FAT) on the hard drive. You will need to reformat the hard drive
and reinstall Windows 95 if your operating system has been damaged.
Formatting the hard drive
1.
Place the Solo Boot Diskette or the MS-DOS Setup diskette in the drive.
2.
Start the computer or restart the system if you already have the power on.
3.
The boot disk Main menu appears. Select Exit Program, Go Back to DOS. The
A:\> prompt appears on the screen.
4.
Type:
cd dos
then press <Enter>.
5.
At the A:\DOS prompt type:
format c: /s
-OR-
18 Maintaining and Troubleshooting Your Solo Notebook
6.
7.
type the letter of the partition you want to format. Example:
format d: /s
then press <Enter>.
The format program asks if you wish to proceed with the format. Press Y to continue.
When the hard drive is formatted, the system asks you to label the hard drive.
Labeling is optional:
If you want to clear the question press <Enter>
-ORIf you want to give the hard drive a label name, type a label name and press
<Enter>.
Installing Windows 95
Once you have partitioned and formatted your hard drive, you’re ready to install
Windows 95. Use the following instructions to install Windows 95
Startup with the Solo Boot Diskette
1.
Make sure the Floppy disk drive module is in the modular option bay.
2.
If not already installed, place the Solo Boot Diskette or the MS-DOS Setup
disk in the diskette drive.
3.
Start up the notebook or reboot the system if you already have the power on.
If the power button is configured for Suspend/Resume, press and hold the
power button for about four seconds to restart the system.
4.
Select Install an operating system on your hard drive, then press <Enter>.
Note:
The Solo Boot Diskette will
automatically partition and
format the hard drive (if not
already done) during the
Install An Operating
System On Your Hard
Drive
procedure. The boot
disk program will only create
a primary DOS partition on
the hard drive (up to 2.0 GB
maximum partition). The
remaining hard drive space
should be partitioned and
formatted after the Windows
95 installation is completed.
Solo Boot disk Main menu options. Installing the operating system.
5.
The next screen message describes the operating system install process which
takes place in two phases. The first phase partitions and formats the hard
drive if it’s not already done (this takes few minutes). The percent completed
appears as the program progresses. The second phase steps through the
Windows installation process. Press <F1> to continue.
6.
When you are prompted to do so, turn off your notebook and remove the floppy drive module.
Chapter 2: Reinstalling Windows 95 System Software 19
Swapping to the CD-ROM module
1.
Insert the CD-ROM module and restart the system.
2.
The next screen message tells you that you are about to install an operating
system. Insert the Windows 95 CD-ROM and press <F1> to continue.
3.
Press <Esc> when you are asked if you want to continue or quit Setup.
Removing the config.sys and aut oexec.bat fi les
1.
At the DOS prompt type:
del config.sys
then press <Enter>
2.
Type:
del autoexec.bat
then press <Enter>.
Copying .cab files to the hard drive
1.
Type:
md win95
then press <Enter>
2.
Type:
e:
(where e: is assumed to be your CD-ROM drive)
then press <Enter>
3.
Type:
copy e:\win95\*.* c:\win95
press <Enter>
4.
When the files are finished copying,
20 Maintaining and Troubleshooting Your Solo Notebook
Swapping to the floppy m odule
1.
Press the power button to shutdown the system. Remove the CD-ROM
module and install the floppy drive module.
2.
Press the power button to restart your system.
3.
When prompted to enter the mm/dd/yy, press <Enter>. You can set the clock
later after Windows is installed.
4.
When prompted to enter the time. Press <Enter>. You can set the time later
after Windows is installed.
Copying .vxd and .inf files to the hard drive
1.
Insert the Solo 5100 VXD / INF diskette.
2.
Type:
a:\
then press <Enter>
3.
Type:
copy *.* c:\win95
then press <Enter>
4.
Press the power button to shutdown the system.
Starting Windows 95 Setup program
1.
Press the power button to restart your system.
2.
When prompted to enter the mm/dd/yy, press <Enter>. You can set the clock
later when Windows is installed.
3.
When prompted to enter the time. Press <Enter>. You can set the time later
after Windows is installed.
Chapter 2: Reinstalling Windows 95 System Software 21
4.
Note:
You may add or remove
Windows 95 program
components later by clicking
Start, Settings, Control
Panel
, double-click
Add/
Remove Programs
, and
select the
Windows Setup
tab. Follow the instructions.
Type:
cd win95
then press <Enter>
5.
Type:
setup
then press <Enter>
6.
Windows Setup tells you it will perform a routine check on your system.
Press <Enter> to continue.
7.
When ScanDisk is finished follow the onscreen prompts to continue loading.
8.
The Windows 95 Setup window appears. Click Continue.
9.
The Software License Agreement appears. Click Yes if you agree to the terms
and want to continue. Click Next to continue.
10.
The Windows Setup Wizard starts. Click Next to continue.
11.
The Setup Wizard opens a dialog box to select the directory to install
Windows in. Make your selection and click Next to continue.
12.
The Windows 95 Setup Options dialog box appears with setup preference
options. Select the type of Windows load you want: Typical, Portable,
Compact, or Custom. Click Next to continue.
13.
14.
15.
22 Maintaining and Troubleshooting Your Solo Notebook
16.
Setup Wizard prompts you to enter the serial number from the Certificate of
Authenticity located on the cover of the Windows 95 manual. Type the serial
number.
The next dialog box asks for a name and company information. Fill-in appropriate information.
Setup Wizard m ay ask you if you want to install a CD-ROM Drive. If so, click
the check box to install it. The Setup Wizard also provides options for
Network Adapter and Sound, Midi, or Video Capture card. Click Network
Adapter
if you plan to use a network card. Click the check box for Sound,
Midi, or Video Capture card
. Click Next. The Setup Wizard begins analyzing
your computer for available hardware.
Next, the Setup Wizard opens a Windows Components dialog box. Select the
option you prefer. (We recommend you select the Install the most common
components
option.) Click Next and follow the prompts.
17.
The next dialog box provides an option to create a Startup Disk. Click No to
skip creating a Startup disk. Click Next to continue.
18.
The Setup Wizard is ready to start copying Windows 95 files to your hard
drive. Click Next to continue.
19.
Windows begins copying f iles to the hard drive. A progress indicator appears
showing installation progress. Follow the onscreen prompts.
20.
After Setup Wizard has completed the installation and is ready to restart the
computer to complete the setup. Click Finish.
21.
Windows restarts the system, begins detecting hardware, and setting up
software. You’ll be prompted to select information such as the time-zone
you’re in and the printer you’ll be using. Follow the onscreen prompts.
22.
When Windows 95 Setup Wizard is f inished configuring your system, it asks
you to restart your computer. Click OK to restart. When the system restarts to
Windows, the screen may displ ay at 640 x 480, leaving a black area around
the display. This corrects itself after the proper display driver is installed later
in this procedure.
23.
Last you’ll need to enable some hardware, install the remaining Windows 95
device drivers and software from the diskettes or Solo System CD. For more
information about installing device drivers, see “Installing device drivers” on
page 30.
Note:
It is best to create a Startup
disk after installing Windows
because the CD-ROM drive is
installed in your system
during the Windows install
process. To create a Startup
disk later click Start,
Settings, Control Panel,
double-click Add/Remove
Programs
Startup Disk tab. Follow the
instructions.
, and select the
Chapter 2: Reinstalling Windows 95 System Software 23
24 Maintaining and Troubleshooting Your Solo Notebook
Chapter 3:
Reinstalling
Windows NT
System Software
Contents
Reinstalling Your Windows NT System.............. 26
Partitioning and formatting the hard drive..... 26
Partition formatting with FAT file system .... 26
Installing Windows NT.................................. 27
Reinstalling Your
Warning!
Partioning and formatting
erases all files on the hard
drive. Before partitioning or
formatting the hard drive,
make sure any software that
you may need is backed up.
Windows NT System
This chapter includes the process of reinstalling Windows NT. We recommend that
you use the Windows NT Workstation CD-ROM t o partition and format the hard
drive and install Windows NT. Once you’ve installed Windows NT, you’ll need to
install some device drivers to get all the system hardware working.
♦
The Windows NT setup program steps you through the process of partitioning
and formatting your hard drive. Use the Solo boot disk to start your system
from the A: drive.
Make sure you have the necessary diskettes and/or CDs available before starting to
install Windows NT and the device drivers on the hard drive. You’ll need:
♦
Windows NT Workstation Start Here guide for further information on
installing Windows NT.
♦
Windows NT Workstation CD to continue the Windows NT install process.
♦
Windows NT Service Pack CD to install the device drivers. In some cases,
newer drivers may be shipped on additional diskettes.
♦
Windows NT Setup Diskettes to partition and format the hard drive and
begin the operating system load. (Optional. The instructions in this chapter
instruct you to install Windows NT using the Windows NT CD-ROM only.)
Partitioning and formatting the hard drive
For an operating system such as MS-DOS or Windows to store files on a hard
drive, the hard drive must be partitioned and formatted. Windows NT steps you
through the process during the Windows NT setup process. Refer to the
Windows NT manual for more information about partitioning, formatting and
setting up Windows NT.
Partition formatting with FAT file system
Your system has been installed from the factory to operate using the File Allocation
Table (FAT) f ile system. This provides access to other operating systems and
supports a wider variety of software.
26 Maintaining and Troubleshooting Your Solo Notebook
During the Windows NT install process, you will have the option to use the File
Allocation Table (FAT) file system or Windows NT File System (NTFS). Refer to
the section “Choosing a File System for the Windows NT partition” in the
Windows NT manual for information about each file system.
Installing Windows NT
If your operating system has been damaged, you may need to reinstall
Windows NT. Use the following installation instructions to do this.
Setting system to boot to CD-ROM disc
1.
Install the CD-ROM module in the notebook.
2.
Start the computer.
3.
Press <F2> at the prompt. The BIOS Setup Utility opens.
4.
Highlight the Boot menu by pressing the right arrow key.
5.
Press the down arrow key to highlight CD-ROM Drive selection. Press
<Shift+> to move CD-ROM Drive to the top of the list. Moving the CD-ROM
drive to the top of the list will cause the system to boot to the CD-ROM drive.
6.
Press the arrow key to highlight the Advanced menu.
7.
Highlight Plug & Play O/S, then press <Enter> and arrow up to highlight No. Press <Enter>.
8.
Press <F10>, select Yes to save the new configuration, then press <Enter> to exit.
Note:
If the Fixed disk boot sector:
option in the
is set to Write protect, the boot
sector of the hard disk drive is
write-protected, and you
cannot format the hard drive.
Security
menu
Installing Windows NT
1.
Install the Windows NT Workstation CD in the CD-ROM module. The
system begins the Windows NT Workstation Setup menu.
2.
Refer to the Installation section in the “Start Here Microsoft Windows NT
Workstation” manual to continue the install process. The manual steps you
through important information to consider throughout the Windows NT
installation process.
Chapter 3: Reinstalling Windows NT System Software 27
3.
After f irst part of the setup is completed, eject the Windows NT Workstation
CD-ROM, then press <Enter> to restart the system.
4.
When prompted, select NT 4.0 Operating System. Press <Enter>.
5.
Follow the remaining Windows NT Setup screens. Refer to the Installation
section in the “Start Here Microsoft Windows NT Workstation” manual to
continue the install process.
6.
Once completed with the Microsoft Windows NT installation, click Start,
Shut Down, and then OK to exit Windows NT.
Setting the syste m to boot to the diskette drive
1.
Restart your system and press <F2> when prompted to enter BIOS Setup Utility.
2.
Press the right arrow key to highlight the Boot menu.
3.
Press the down arrow key to highlight the Diskette Drive selection. Press
<Shift+> to move Diskette Drive to the top of the list. This will cause the
system to boot to the Diskette drive.
4.
Once the Diskette Drive is first in the list, continue pressing <Shift+> to move
Hard Drive to the second position. This will cause the system to boot to the
Diskette Drive first, the Hard Drive second, and the CD-ROM Drive last.
5.
Press the arrow key to highlight the Advanced menu.
6.
Press the right arrow key to highlight the Exit menu. Highlight Exit Saving
Changes
and press <F10>, <Yes>, and then <Enter> to exit. Windows NT
restarts.
7.
Install the remaining Windows NT device drivers and software from the
diskettes or Solo System CD. For more information about installing device
drivers, see “Installing device drivers” on page 30.
28 Maintaining and Troubleshooting Your Solo Notebook
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