Gateway 50-inch, GTW-P50M203, GTW-P50M103 User Manual

Your Gateway Plasma TV
user'sguide
Setting up
Troubleshooting

Contents

1 Introducing Your Gateway Plasma TV or Plasma Monitor . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning on the main power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Back panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Audio and video connections (plasma TV only) . . . . . . . . . . . . . . . . . . . . . . . . 14
RGB and DVI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting your DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using component video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting your HDTV set-top box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using component video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting your VCR or video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using coaxial (RF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting off-air TV or cable TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting external amplified speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting an external receiver or amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting a subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using DVI video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3 Adjusting Your Plasma TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
OSD menus and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
A Signal Frequency Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
TV, AV1, and AV2 inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Component 1 and Component 2 inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
RGB and DVI inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
B Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . . 55
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
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Introducing Your
Gateway Plasma TV
or Plasma Monitor
This chapter provides basic information about your Gateway Plasma TV or Plasma Monitor.
Read this chapter to learn about:
Features
Warnings and safeguards
Package contents
Controls and connections
If you have purchased the plasma monitor, not all options are available.
The illustrations in this guide show the plasma TV unless otherwise noted.
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor

Features

Plasma monitor

A bright, flicker-free image
Accurate color processing
Digital zoom modes get rid of “black bars” around the display image
A built-in Digital Visual Interface (DVI) to eliminate the need for
digital-to-analog conversion
1280 × 1024 SXGA support for computer input.
Plasma TV
A bright, flicker-free image
Automatic detection and conversion of film content for correct display
with minimal motion artifacts (noise)
Accurate color processing
Two high-definition component video input sources that automatically
synchronize the display to match the incoming source
Picture-in-picture (PIP) and picture-on-picture (POP) modes that let you
watch two programs simultaneously
HDTV signal compatibility using an external HDTV decoder with RGB or
component video outputs
Digital zoom modes get rid of “black bars” around the display image
A built-in BBE
A built-in SRS
®
sound processor that maximizes the sound quality
®
sound processor that simulates “surround” effects using
only two speakers
Selectable fixed/variable audio outputs
Built-in internal amplifier and speakers
Connections for adding a separate, powered subwoofer
A built-in Digital Visual Interface (DVI) to eliminate the need for
digital-to-analog conversion
1280 × 1024 SXGA support for computer input.
720p and 1080i support for HDTV signals
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Important Safeguards

Warning Risk of electric shock - Do not open

To reduce the risk of electric shock, do no remove the back cover. There are no user-serviceable parts inside. Removing the back cover voids the warranty.
Have your plasma TV or plasma monitor repaired by qualified service personnel only.
Warnings and precautions
Do not place your hands, face, or objects close to the ventilation openings
of your plasma TV or monitor. The top of your plasma TV or monitor gets very hot from exhaust air that is released through the ventilation openings. Burns or personal injuries may occur if you are too close to your plasma TV or monitor. Damage may occur if you place any object near the top of your plasma TV or monitor.
Disconnect all cables before moving your plasma TV or monitor. Moving
your plasma TV or monitor with its cables attached may damage the cables and cause fire or electric shock danger.
Important Safeguards
Do not expose your plasma TV or monitor to rain or moisture.
Keep your plasma TV or monitor away from excessive dust, high
temperatures, moisture, or direct sunlight.
Use your plasma TV or monitor in a well-ventilated area and do not cover
the ventilation openings.
Do not modify your plasma TV or monitor, or use an unshielded power
cord or video input source cable or you may experience excessive interference.
Disconnect your plasma TV or monitor and unplug the power cord when
not used for a long period of time.
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor
If the picture displayed is in any way abnormal, turn off your plasma TV
or monitor, then disconnect it from the electrical outlet. Make sure that your video input source cable is connected correctly, then reconnect your plasma TV or monitor to the electrical outlet.
Disconnect your plasma TV or monitor from the electrical outlet before
cleaning or performing maintenance. Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning.
Do not place your plasma TV or monitor on an unstable cart, stand, or
table. Your plasma TV or monitor may fall, causing serious damage.
Do not place your plasma TV or monitor on a bed, sofa, rug, or other
similar surfaces.
Never place your plasma TV or monitor near or over a radiator or heat
source.
Do not install your plasma TV or monitor in an enclosed area unless correct
ventilation is provided.
Your plasma TV or monitor should be operated from the type of power
source indicated on the label. If the type of available power is unknown, consult your electrician or local power company.
Your plasma TV or monitor is equipped with a 3-pin grounded plug. The
plug will only fit into a grounded power outlet. This is a safety feature. If you cannot plug the power cord into the outlet, contact your electrician. Do not alter the plug because this will defeat the safety feature.
Do not rest objects on the power cord and avoid placing the power cord
near high traffic areas.
Do not overload wall outlets and extension cords because this can result
in a risk of fire or electric shock.
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Important Safeguards
Unplug your plasma TV or monitor and contact qualified service personnel
if:
The power cord or plug is damaged or frayed.
Liquid has been spilled into your plasma TV or monitor.
Your plasma TV or monitor has been exposed to water or moisture.
Your plasma TV or monitor does not operate normally when the
operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage which often requires extensive work by a qualified technician to restore your plasma TV or monitor to normal operation.
Your plasma TV or monitor has been dropped or the cabinet has been
damaged.
Avoid image burn-in
Displaying the same stationary images over an extended period of time,
such as a black bar, stock ticker, video game, or a shopping channel logo, can leave a permanent ghost image (burn-in). Avoid burn-in by mixing your viewing patterns. Do not show the same stationary image for more than 15% of your total viewing time in any one week.
Your warranty does NOT cover screen burn-in.
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor

Package contents

Along with your plasma TV or monitor, the packaging box contains the following items:
Remote control
Two AA batteries
Power cord
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User guide
Remote control user guide
Package contents
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor

Accessories

You can purchase these optional accessories for your plasma TV or monitor:
Wall mount kit. The wall mount kit contains all of the required hardware
for mounting your plasma TV or monitor on the wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com
Cable kits. Gateway cable kits consist of high-quality gold cables of various
lengths, including:

DVI-D video cable

RCA audio cable

RCA component video cable

RCA composite video cable

S-Video cable

VGA video cable
Contact Gateway for these and other accessories.
.
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Turning on the main power

To turn on the main power:

1 Connect the power cord to the power cord connector on the back of your
plasma TV or monitor, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector.
Turning on the main power
2 Press the MAIN POWER switch on the back of your plasma TV or monitor.
The Status LED on the front turns yellow and your plasma TV or monitor is ready to turn on.
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor
3 Press the POWER button on the front of your plasma TV or monitor. The
Status LED on the front turns green.

Warning If you will be away for an extended period of time, turn off

your plasma TV or monitor with the MAIN POWER switch instead of using the remote control or front POWER button.
Plasma TV
For added protection during a lightning storm or when it is left unattended or unused for long periods of time, unplug your plasma TV from the wall outlet and disconnect the antenna or cable system.
Plasma monitor
High voltages can enter your computer and monitor through both the power cord and the modem connection. Protect your computer and monitor by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.
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Front panel controls

Front panel controls
Adjust +/-
Menu +/-Volu me an d
Input
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Remote
Control Sensor
Status LED
Power
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor
Button Description
Volume and Adjustment +/– Increases or decreases the volume.
OSD active: Adjusts on-screen display (OSD) options. For more information, see “Using the OSD” on page 36.
Menu +/– Opens and closes the OSD.
OSD active: Selects on-screen display (OSD) options. For more information, see “Using the OSD” on page 36.
Input Switches between available input sources.
Remote control sensor Receives signals from the remote control. Do not block.
Status LED
Power Turns your plasma TV or monitor on and off after the MAIN POWER
Not lit - No AC power detected. The MAIN POWER switch is off or the power cord is not connected.
Solid Yellow - The MAIN POWER switch is on and your plasma TV or monitor is off.
Solid Green - Your plasma TV or monitor is on.
switch is turned on. When you turn your plasma TV or monitor on or off, wait three seconds before pressing this button again.
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Back panel connections

Back panel connections
Audio and video
connections
(Plasma TV only)
Connector Description
Audio and video connections See “Audio and video connections (plasma TV only)” on
RGB and DVI connections See “RGB and DVI connections” on page 15.
RGB and DVI connections
page 14.
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor
Audio and video connections (plasma TV only)
DVI
Antenna
Subwoofer
External Speaker
Switch
Connector
Antenna Connects to a VHF/UHF antenna or cable TV.
DVI Audio In Connects to the audio on a DVI device, such as a computer or set-top box.
Video 1/Audio In Connects to a composite audio/video device, such as a VCR.
Audio In
RGB
Audio In
Description
Video 1/ Audio In
S-Video/ Audio In
Component Video 1/
Audio In Audio Out
Component Video 2/
Audio In
Component Video 1/ Audio In
Audio Out Connects to an audio device, such as a receiver.
External Speaker Switch
Subwoofer Connects to an external subwoofer.
RGB Audio In Connects to the audio on an RGB device, such as a computer or set-top box.
S-Video/Audio In Connects to an S-Video device, such as a satellite dish receiver or digital
Component Video 2/ Audio In
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Connects to a component audio/video device, such as a DVD player.
Connects to the speaker switch jack on switchable external speakers or an external receiver or amplifier.
cable box.
Connects to a component video device, such as a HDTV set-top box.
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RGB and DVI connections

Back panel connections
RGB In
Connector
RGB In Connects to an RGB video device, such as a computer
RGB Out Connects to an external RGB monitor.
DVI In Connects to a DVI video device, such as a computer or
RS-232 Connects to a computer to display the computer image
RGB Out DVI In
Description
or set-top box.
set-top box.
on the plasma TV or monitor using customized software (typically used by business, education, or government). For more information see the
Technical Reference
at support.gateway.com.
RS-232 Serial Connection
RS-232
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Chapter 1: Introducing Your Gateway Plasma TV or Plasma Monitor
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Connecting
Components
Read this chapter to learn how to connect:
DVD players (plasma TV only)
HDTV decoder set-top boxes (plasma TV only)
VCRs (plasma TV only)
Off-air TV and cable TV (plasma TV only)
External audio devices (plasma TV only)
Computers
If you purchased the plasma monitor, go to “Connecting a computer” on page 31.
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Warning Before connecting any external

components, unplug your plasma TV or monitor. To restart your plasma TV or monitor, see “Turning on the main power” on page 9.
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