GARDENA smart system Operating Instructions

Art. 19000

GB

GB Operator’s Manual

smart Gateway

GB

GARDENA smart Gateway

Translation of the original instructions.

Please read these operating instructions carefully and observe the notes given.
Use these instructions to familiarise yourself with the unit and its proper use as well
as the notes on safety.

Intended use: The GARDENA smart Gateway is intended for private use in domestic

Table of Contents: 1. SAFETY ...........................................2

For safety reasons, children and young people under 16 as well as anyone who is not famili­ar with these operating instructions should not use the unit. Persons with reduced physical
or mental abilities may use the unit only if they are supervised or instructed by a responsible
person. Children must be supervised to ensure that they do not play with the unit. Never
operate the unit when you are tired, ill or under the influence of alcohol, drugs or medicine.

and hobby gardens for automatic control of smart system units by the
GARDENA smart system App.

The GARDENA smart Gateway is controlled and operated by the
GARDENA smart system App.

2. FUNCTION .........................................3

3. INITIAL OPERATION ..................................3

4. OPERATION ........................................5

5. MAINTENANCE .....................................6

6. STORAGE .........................................6

7. TROUBLESHOOTING ................................6

8. TECHNICAL DATA ...................................6

9. ACCESSORIES .....................................7

10. SERVICE / WARRANTY ................................7

11. PRODUCT LIABILITY .................................7

1. SAFETY

Warning! Keep toddlers away when you assemble
the unit.

Small parts can be easily swallowed.
There is also a risk that the polybag can suffocate
toddlers.

Warning! This unit makes an electromagnetic
field while it operates. This field may under some
conditions interfere with active or passive medical
implants. To decrease the risk of conditions that
can possibly injure or kill, we recommend persons
with medical implants to speak with their physician
and the medical implant manufacturer before
operating.

2

Do not open the unit.

Only use the unit indoors.

Avoid exposure to moisture and dust, as well as
sunlight and other forms of heat exposure.

The wireless transmission can be disrupted as
aresult of external influences such as electric
motors or defective electrical devices.

The wireless range may be restricted in buildings
(e. g. by reinforced concrete walls) or in the open
(e. g. by high levels of humidity).

Only use the unit with the supplied Power supply
unit.

Protect the power supply unit from moisture when

Power-LED

A

B

connected.

The unit can be used in the temperature range
0 °C – + 40 °C.

Don’t use cables – connecting the products to
external / outdoor inter faces.

2. FUNCTION

GB

Short Range Device Antennas and WLAN Antenna
are installed in the unit.

External Short Range Device Antennas is optional
available.

Do not use in cellar or nearby metal plates or
engines.

LED-Display:

Connection-LED

Internet-LED

Internet-LED:

1

Green: Connected with router and VPN
Yellow: Hotspot mode – not connected with router
Yellow flashing: Connected to mobile phone
Red: Not connected
Red flashing: Connected with router; not connected with VPN

Connection-LED:

2

Green flashing: Receiving data
Yellow flashing: Sending data

Power-LED:

3

Green: Power On
Green flashing: Booting
Yellow: 1. Factory reset running

2. Error (restart required)

Yellow flashing: Software update
Red: Fatal error (restart required)

3. INITIAL OPERATION

Contents: – Gateway unit

– Netzteil

– Ethernet-cable

To mount on the wall: The two screws (not supplied) for attaching the Gateway have to

be screwed into place A horizontally 75 mm / B vertically 50 mm apart
and the screw head diameter must not exceed 8 mm.

75 mm

50 mm

1. Screw the screws into the wall A 75 mm / B 50 mm apart.

2. Attach the unit.

3

6 4 5 6

Power-LED

Name

GARDENA hotspot network:

GARDENA_config(9eb7)

Password

GARDENA hotspot network:

55446548

Password Gateway Interface:

9eb74563

Gateway ID: 9eb74563-e89b-12d3-a456-426655446548

GB

Commissioning the
smart Gateway:

Connection-LED

Internet-LED

An Internet connection is required for installation of the Gateway.
The Gateway can be connected to the Internet via LAN or Wi-Fi.

1. Connect the Gateway with the provided power supply unit.

During the self-test, the Power LED
approx. ten seconds and then flashes green.

2. Wait until the Power-LED stays green.

This can take up to one minute. After this you can connect the
Gateway with the Internet.

3. Select one of the following options:
Connecting via cable / Connecting via Wi-Fi.

Connecting via cable (recommended):

1. Connect the Gateway with the provided network cable to your
router.

The software for your Gateway is now being updated.This can
take a few minutes. During this time, the Internet LED may flash
red and the Power LED may flash yellow. Once the Internet-LED
and the Power-LED stay green, your Gateway is up to date. It can
now be included it in the App.

2. Download the GARDENA smart system app from the Apple App
Store or the Google Play Store.

3. Follow the instructions in the App.

Connecting via Wi-Fi:

The Gateway automatically provides a GARDENA hotspot network
if it is not connected to the Internet. Once the Internet-LED turns and
stays yellow, the hotspot network will be visible. The graphic below
shows a typical network name.

lights up green for

1

4

1. Connect to the GARDENA configuration network. Use the last
eight digits of your gateway ID as the password (see graphic).

The gateway ID can be found on the sticker on the underside of
the gateway.

2. Open the URL:
http://10.0.0.1

in your preferred Internet browser.

You should now see the Gateway Interface.

3. Login using the first eight digits of your Gateway ID as the
password (see graphic).

4. Select your network from Wi-Fi.

Then your Gateway is connected with the Internet.

5. Enter your network password and confirm your settings. Wait until
the Internet-LED turns green. This can take a few minutes.

The software for your Gateway is now being updated.This can
take a few minutes. During this time, the Internet LED may flash
red and the Power LED may flash yellow. Once the Internet-LED
and the Power-LED stay green, your Gateway is up to date. It can
now be included it in the App.

6. Download the GARDENA smart system app from the Apple App
Store or the Google Play Store.

7. Follow the instructions in the App.

Note: This hotspot network does not provide an Internet access.
Some devices will automatically ignore and disconnect from the
GARDENA hotspot network. In this case you will have to disable
that option on your device. Also, make sure JavaScript is activated
and browser cookies are accepted, in order to display the page
correctly. Connecting the Gateway is not supported by Internet
Explorer.

If the internal antennas do not have a long enough radio range,
external short distance radio antennas can be screwed on to the two
gateway connections

(available as an option through Service).

6

GB

4. OPERATION

Operation with the GARDENA
smart system App:

Setting options for the
Gateway:

You can use the GARDENA smart system app to control all smart
system devices from anywhere at any time. You can download the
free GARDENA smart system app from the Apple App Store or from
the Google Play Store.

Make sure that the smart gateway was successfully commissioned
(see 3. INITIAL OPERATION) before connecting it to the app.
All GARDENA smart devices are integrated via the app. Follow the
instructions inside the App.

– Configure Ethernet

– Setting up Wi-Fi

– Set up external short-range wireless antennas

– Configure time zone

5

7

GB

Factory Reset:

The smart Gateway will be reset to the factory settings.

1. Disconnect the Gateway from the network.

2. Press and hold down the Reset key
the network and wait until the Power-LED lights up yellow.

3. Release the Reset key
green.

and wait until the Power-LED lights up

7

; connect the Gateway to

7

5. MAINTENANCE

To clean the Gateway: No caustic / abrasive cleaning agents should be used.

v Clean Gateway with a damp cloth (do not use solvent).

6. STORAGE

To put into storage: The unit must be stowed away from children.

v Do not stow the unit outdoors if not in use.

Disposal:

(in accordance with
RL2012/19/EC):

The unit must not be added to usual household waste.
Refer to local environmental laws for discarding.

v Important: Make sure that the unit is discarded through your

municipal recycling collection centre.

7. TROUBLESHOOTING

For any other malfunctions please contact the GARDENA service department.
Repairs must only be done by GARDENA service departments or specialist dealers
approved by GARDENA.

8. TECHNICAL DATA

smart Gateway
(Art. 19000-20)

Operation temperature range
(indoors):

Internal SRD:

Frequency range 863 – 870 MHz

Maximum power 25 mW

Free field radio range approx. 100 m

External antennas only optional

Wi-Fi

Frequency range 2400 – 2483,5 MHz

Maximum power 100 mW

Standards supported IEEE 802.11b/g/n

6

0 °C – 40 °C

Ethernet

Port 1 LAN port via RJ45 socket

Data connection Standard Ethernet 10/100 Base-T

Power supply

Mains voltage 100 – 240 V

Frequency 50 Hz

Max. output voltage 5 V (DC)

Dimensions 57 x 128 x 58 mm (B x H x T)

Weight 120 g

CE Declaration The complete Declaration of Conformity can be found at:

www.gardena.com/CE-declarations

9. ACCESSORIES

GB

External short-range wireless
antennas

Available as an option from the Service team in the event that the
wireless range of the internal antennas is not sufficient.

10. SERVICE / WARRANTY

Service: Please contact the address on the back page.

Guarantee: GARDENA Manufacturing GmbH guarantees this unit for 2 years

(from date of purchase). This guarantee includes all important defects
of the unit that can be proved to be material or manufacturing faults.
Under warranty we will replace the unit or repair it for no cost if these
conditions are applicable:

• The unit must have been used properly and in keeping with the

requirements of the operation instructions.

• Neither the purchaser or a not approved third party have tried to

repair the unit.

This manufacturer’s guarantee does not have an effect on the user’s
existing warranty claims against the dealer / seller.

If you have problems with this unit, please contact our Service.

11. PRODUCT LIABILITY

We expressly point out that, in accordance with the product liability law, we are not liable for any damage
caused by our units if it is because of improper repair or if parts replaced are not original GARDENA
parts or approved parts, and, if the repairs were not done by a GARDENA Service Centre or an approved
specialist.
The same applies to spare parts and accessories.

7

Deutschland /Germany

Zipcode: 4780441

(Prix d’un appel local)

centras

@husqvarna.lt

miroslav.jejina

@domel.rs

http: //www.gardena.com

GARDENA
Manufacturing GmbH
Central Service
Hans

-

89079 Ulm

D
Produktfragen:
([phone]
Reparaturen:
([phone]
service

Albania

COBALT Sh.p.k.
Rr. Siri Kodra
1000 Tirana

Argentina

Husqvarna Argentina S.A.
Av.del Libertador 5954
Piso 11–Torre B
(C1428ARP) Buenos Aires
Phone: [phone]
info.gardena
ar.husqvarna.com

Armenia

Garden Land Ltd.
61 Tigran Mets
0005 Yerevan

Australia

Husqvarna Australia Pty. Ltd.
Locked Bag 5
Central Coast BC
NSW 2252
Phone: (+61) (0) 2 43527400
customer.service
husqvarna.com.au

Austria /Österreich

Husqvarna Austria GmbH
Industriezeile 36
4010 Linz
Tel.: [phone]
service.gardena
husqvarnagroup.com

Azerbaijan

Firm Progress
a. Aliyev Str. 26A
1052 Baku

Belgium

GARDENA Belgium NV/ SA
Sterrebeekstraat 163
1930 Zaventem
Phone: [phone]
Mail: info

Bosnia / Herzegovina

SILK TRADE d.o.o.
Industrijska zona Bukva bb
74260 Tešanj

Brazil

Husqvarna do Brasil Ltda
Av. Francisco Matarazzo,
1400
São Paulo
CEP: 05001
Tel: 0800
marketing.br.husqvarna
husqvarna.com.br

Bulgaria

Хускварна България ЕООД
Бул. „Андрей Ляпчев” Nº 72
1799 София
Тел. : (+ 359) 02/9753076

www.husqvarna.bg

Canada /USA

GARDENA Canada Ltd.
100 Summerlea Road
Brampton, Ontario L6T 4X3
Phone: [phone]

@gardenacanada.com

info

Chile

Maquinarias Agroforestales
Ltda. (Maga Ltda.)
Santiago, Chile
Avda. Chesterton
# 8355 comuna Las Condes
Phone: [phone]
Dalton
Zipcode: 7560330

Temuco, Chile
Avda. Valparaíso # 01466
Phone: [phone]

8

-

Lorenser-Straße 40

-

123

-

290

@gardena.com

@

@

@

@gardena.be

–

19º andar

–

SP

-

903

-

112252

@maga.cl

China

Husqvarna (China) Machinery
Manufacturing Co., Ltd.
No. 1355, Jia Xin Rd.,
Ma Lu Zhen, Jia Ding Dist.,
Shanghai
201801
Phone: [phone]
Domestic Sales
www.gardena.com.cn

Colombia

Husqvarna Colombia S.A.
Calle 18 No. 68 D
Industrial de Montevideo
Bogotá, Cundinamarca
Tel. [phone] ext. 105
jairo.salazar
husqvarna.com.co

–

Costa Rica

Compania Exim
Euroiberoamericana S.A.
Los Colegios, Moravia,
200 metros al Sur delColegio
Saint Francis
Phone: [phone]
exim_euro

Croatia

SILK ADRIA d.o.o.
Josipa Lončara 3
10090 Zagreb

Phone: [phone]
silk.adria

Cyprus

Med Marketing
17 Digeni Akrita Ave
P.O. Box 27017
1641 Nicosia

Czech Republic

Husqvarna Česko s.r.o.

-

485

Türkova 2319/ 5b
149 00 Praha 4 – Chodov
Bezplatná infolinka:
800 100425

servis

@cz.husqvarna.com

Denmark

GARDENA /Husqvarna
Consumer Outdoor Products
Salgsafdelning Danmark
Box 9003
S

-

200 39 Malmö

info

@gardena.dk

Dominican Republic

BOSQUESA, S.R.L
Carretera Santiago Licey
Km. 5 ½
Esquina Copal II.
Santiago
Dominican Republic
Phone: (+809 ) 736-0333
joserbosquesa

Ecuador

Husqvarna Ecuador S.A.
Arupos E1-181 y 10 de

@

Agosto

Quito, Pichincha
Tel. (+ 593) 22800739
francisco.jacome
husqvarna.com.ec

Estonia

Husqvarna Eesti OÜ
Consumer Outdoor Products
Kesk tee 10, Aaviku küla
Rae vald
Harju maakond
75305 Estonia
kontakt.etj

Finland

Oy Husqvarna Ab
Consumer Outdoor Products
Lautatarhankatu 8 B /PL 3
00581 HELSINKI
info

@gardena.fi

France

Husqvarna France
9/ 11 Allée des pierres mayettes
92635 Gennevilliers Cedex
France
http: //www.gardena.com/ fr
N° AZUR: 0 81000 78 23

-

31, zona

@

–

San José

@racsa.co.cr

@zg.t

-

com.hr

@claro.net.do

@

@husqvarna.ee

Georgia

ALD Group
Beliashvili 8
1159 Tleilisi

Great Britain

Husqvarna UK Ltd
Preston Road
Aycliffe Industrial Park
Newton Aycliffe
County Durham
DL5 6UP
info.gardena
husqvarna.co.uk

Greece

Π.ΠΑΠΑΔΟΠΟΥΛΟΣ ΑΕΒΕ
Λεωφ. Αθηνών 92
Αθήνα
Τ.Κ.104 42
Ελλάδα
Τηλ. ([phone]

@papadopoulos.com.gr

info

Hungary

Husqvarna Magyarország Kft.
Ezred u. 1
1044 Budapest
Telefon : (+36) 1 251
vevoszolgalat.husqvarna
husqvarna.hu

Iceland

Ó. Johnson & Kaaber
Tunguhalsi 1
110 Reykjavik

@ojk.is

ooj

Ireland

Husqvarna UK Ltd
Preston Road
Aycliffe Industrial Park
Newton Aycliffe
County Durham
DL5 6UP
info.gardena
husqvarna.co.uk

Italy

Husqvarna Italia S.p.A.
Via Como 72
23868 VALMADRERA (LC)
Phone: [phone]

@gardenaitalia.it

info

Japan

KAKUICHI Co. Ltd.
Sumitomo Realty &
Development Kojimachi
BLDG., 8F

-

1 Nibanncyo

5
Chiyoda
Tokyo 102
Phone: [phone]
m_ishihara

Kazakhstan

LAMED Ltd.
155/ 1, Tazhibayevoi Str.
050060 Almaty
IP Schmidt
Abayavenue 3B
110 005 Kostanay

Korea

Kyung Jin Trading CO.,LTD.
107-4, SunDuk Bld.,
YangJae-dong,
Seocho-gu,
Seoul, (zipcode: 137-891)
Phone: (+82) (0)2 574-6300

Kyrgyzstan

Alye Maki
av. Moladaya Guardir J 3
720014
Bishkek

Latvia

Husqvarna Latvija
Consumer Outdoor Products
Bākūžu iela 6
LV-1024 Rīga

@husqvarna.lv

info

Lithuania

UAB Husqvarna Lietuva
Consumer Outdoor Products
Ateities pl. 77C

-

52104 Kaunas

LT

-

-

ku

-

@

3

@

0084

@kaku

-

4161

@

-

ichi.co.jp

Luxembourg

Magasins Jules Neuberg
39, rue Jacques Stas
Luxembourg

­Case Postale No. 12
Luxembourg 2010
Phone: [phone]
api

Mexico

AFOSA
Av. Lopez Mateos Sur # 5019
Col. La Calma 45070
Zapopan, Jalisco
Mexico
Phone: [phone]
icornejo

Moldova

Convel S.R.L.
290A Muncesti Str.
2002 Chisinau

Netherlands

GARDENA Nederland B.V.
Postbus 50176
1305 AD ALMERE
Phone: [phone]
info

Neth. Antilles

Jonka Enterprises N.V.
Sta. Rosa Weg 196
P.O. Box 8200
Curaçao
Phone: [phone]
pgm

New Zealand

Husqvarna New Zealand Ltd.
PO Box 76
Manukau City 2241
Phone: (+64) (0) 9 9202410
support.nz

Norway

GARDENA
Husqvarna Consumer
Outdoor Products
Salgskontor Norge
Kleverveien 6
1540 Vestby
info

Peru

Husqvarna Perú S.A.
Jr. Ramón Cárcamo 710
Lima 1
Tel : (+ 51) 13 320400 ext.416
juan.remuzgo
husqvarna.com

Poland

Husqvarna
Poland Spółka z o.o.
ul. Wysockiego 15 b
03
Phone: (+ 48) 22330 9600
gardena

Portugal

Husqvarna Portugal, SA
Lagoa
2635
Tel.: [phone]
Fax : [phone]
info

Romania

Madex International Srl
Soseaua Odaii 117
RO 013603 Bucure
Phone: (+ 40) 21 352.76.03

madex

Russia /Россия

ООО „Хускварна“
141400, Московская обл.,
г. Химки,
улица Ленинградская,
владение 39, стр.6
Бизнес Центр
„Химки Бизнес Парк“,
помещение ОВ02_04
http://www.gardena.ru

Serbia

Domel d.o.o.
Autoput za Novi Sad bb

11273 Belgrade

Phone: [phone]

Gasperich 2549

@neuberg.lu

@afosa.com.mx

@gardena.nl

@jonka.com

-

437

@husqvarna.co.nz

@gardena.no

@

-

371 Warszawa

@husqvarna.com.pl

-

Albarraque

-

595 Rio de Mouro

@gardena.pt

@ines.ro

-

3434

-

123,

ti, S1

ş

Singapore

Hy-Ray PRIVATE LIMITED
40 Jalan Pemimpin
#02

-

08 Tat Ann Building
Singapore 577185
Phone: [phone]
shiying

@hyray.com.sg

Slovak Republic

Husqvarna Česko s.r.o.
Türkova 2319/ 5b
149 00 Praha 4 – Chodov
Bezplatná infolinka:
800 154044

servis

@sk.husqvarna.com

Slovenia

Husqvarna Austria GmbH
Industriezeile 36
4010 Linz
Tel.: [phone]
service.gardena
husqvarnagroup.com

South Africa

Husqvarna
South Africa (Pty) Ltd
Postnet Suite 250
Private Bag X6,
Cascades, 3202
South Africa
Phone: [phone]
info

@gardena.co.za

Spain

Husqvarna España S.A.
Calle de Rivas nº10
28052 Madrid
Phone: [phone]
atencioncliente

Suriname

Agrofix n.v.
Verlengde Hogestraat #22
Phone: (+ 597) 472426
agrofix

@sr.net

Pobox : 2006
Paramaribo
Suriname

–

Sweden

Husqvarna AB
S

-

561 82 Huskvar na

info

@gardena.se

Switzerland /Schweiz

Husqvarna Schweiz AG
Consumer Products
Industriestrasse 10
5506 Mägenwil
Phone: (+41) (0) 62 88737 90
info

@gardena.ch

Turkey

GARDENA Dost Diş Ticaret
Mümessillik A.
Sanayi Çad. Adil Sokak
No: 1/ B Kartal
34873 Istanbul

Phone: [phone]
info

@gardena

Ukraine /Україна

ТОВ «Хусварна Україна»
вул. Васильківська, 34,
офіс 204

-

г
03022, Київ
Тел. [phone]

info

@gardena.ua

Uruguay

FELI SA
Entre Ríos 1083 CP 11800
Montevideo
Tel: [phone]
info

@felisa.com.uy

Venezuela

C

orporación Casa y Jardín C.A.
Av. Caroní, Edif. Trezmen, PB.
Colinas de Bello Monte.
1050 Caracas.
Tlf: (+ 58) 212 992 33 22
info

@casayjardin.net.ve

-

20.960. 08/ 1115

1864

19000-20.961.02/0516

GARDENA

©

© GARDENA

Manufacturing GmbH

Manufacturing GmbH

D- 89070 Ulm

D-89070 Ulm
http://www.gardena.com

-

@

@gardena.es

South America

Ş

.

-

dost.com.tr

–

Uruguay

485