Games PC MYST-URU-COMPLETE CHRONICLES User Manual
WARRANTY
Ubisoft warrants to the original purchaser of its products that the products will be free from defects in materials and workmanship for a period of ninety (90)
days from the date of purchase. Ubisoft products are sold “as is,” without any expressed or implied warranties of any kind, and Ubisoft is not liable for any
losses or damages of any kind resulting from use of its products. Ubisoft agrees for a period of ninety (90) days to either replace defective product free of
charge provided you return the defective item with dated proof of purchase to the store from which the product was originally purchased or repair or replace
the defective product at its option free of charge, when accompanied with a proof of purchase and sent to our offices postage prepaid. This warranty is not
applicable to normal wear and tear, and shall be void if the defect in the product is found to be as a result of abuse, unreasonable use, mistreatment, or
neglect of the product.
LIMITATIONS: This warranty is in lieu of all other warranties and no other representations or claims of any nature shall be binding on, or obligate
Ubisoft. Any implied warranties applicable to Ubisoft products, including warranties of merchantability and fitness for a particular purpose, are limited to
the ninety (90) day period described above. In no event will Ubisoft be liable for any special, incidental, or consequential damages resulting from
possession, use, or malfunction of Ubisoft products. Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or
limitations of incidental or consequential damages. So the above limitations and/or exclusions of liability may not apply to you. This warranty gives you
specific rights, and you may also have other rights that vary from state to state.
NOTICE: Ubisoft reserves the right to make improvements in its products at any time and without notice.
REFUNDS: Ubisoft cannot provide refunds or otherwise process returns for credit of any kind other than an identical product replacement. Any product
refund request must occur at the place of purchase, as the individual retail outlets set their own refund policy. This policy covers identical product
replacements only.
PRODUCT/DOCUMENTATION REPLACEMENTS: Please contact a Ubisoft Technical Support Representative directly before sending your
product to us. In many cases, a replacement is not the best solution. Our Support Representatives will help you determine if a replacement is necessary or
available. You will need to first acquire an RMA (Return Materials Authorization) number to process your return or replacement. Without an RMA number
from a support representative, your replacement request will not be processed.
IF WE DETERMINE A RETURN OR REPLACEMENT IS NECESSARY:
Within the 90-Day Warranty Period: Please return the product (media only) along with a copy of the original sales receipt, showing the date of
purchase, a brief description of the difficulty you are experiencing including your name, address (no PO boxes), and phone number to the address below. If
the product was damaged through misuse or accident (cracks, scratches), or if you do not have a dated sales receipt, then this 90-day warranty is rendered
void and you will need to follow the instructions for returns after the 90-day warranty period.
After the 90-Day Warranty Period: Please return the product (media only) along with a check or money order for the amount corresponding to
your product (see replacement fees below) made payable to Ubisoft, a brief description of the difficulty you are experiencing, including your name, address
(no PO boxes), RMA number, and phone number to the address below.
REPLACEMENT FEES: Our most recent replacement fee schedule is available online. Please visit http://support.ubi.com for an updated price list.
WARRANTY ADDRESS AND CONTACT INFORMATION
Phone: 919-460-9778
Hours: 9am–9pm (EST), M–F
Address: Ubisoft Support • 3200 Gateway Centre Blvd. • Suite 100 • Morrisville, NC 27560
Please use a traceable delivery method when sending products to Ubisoft.
To order Ubisoft products in the United States, please call toll free 888-824-7038.
TECHNICAL SUPPORT
Before contacting Ubisoft’s Technical Support Department, please first read through this manual and the README file (on the game CD). Also browse
through our FAQ listings or search our support database at our website, http://support.ubi.com. Here you will find the most recently updated
information since the game’s release. Also please make sure that your computer meets the minimum system requirements, as our support representatives
will be unable to assist customers whose computers do not meet these criteria.
Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling:
• Complete product title (including version number).
• Exact error message reported (if applicable) and a brief description of the problem you’re encountering.
• Processor speed and manufacturer.
• Amount of RAM.
• Operating system.
• Video card that you are using and amount of RAM it has.
• Maker and speed of your CD-ROM or DVD-ROM drive.
• Type of sound card you are using.
Support Over the Internet: This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is
available 24 hours a day, 7 days a week and contains the most up-to-date Technical Support information available, including patches that can be
downloaded free of charge. We update the Support pages on a daily basis, so please check here first for solutions to your problems:
http://support.ubi.com.
Contact Us by Webmail: Due to high volumes of spam, viruses, and other non-support-related contacts, we no longer offer support via standard
email. However, we do provide something better, webmail. By taking your questions directly through our website, we have completely eliminated all spam
contacts. As a result, we are able to respond to your questions much more quickly than we could through standard email. To send us a webmail simply log
into our site at http://support.ubi.com.
From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our lists of Frequently Asked Questions (FAQ), search our
database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a
Question feature on the Frequently Asked Questions page. Most webmail contacts are responded to within two business days.
Contact Us by Phone: You can also contact us by phone by calling (919) 460-9778 (for our customers in Quebec, we provide French language
support at (866) 824-6515). Please note that this number is for technical assistance only. No gameplay hints or tips are given over the Technical Support line.
When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary information listed above at hand.
Be advised that our Technical Support representatives are available to help you Monday through Friday from 9 am–9 pm Eastern Time
(French language support available from 7 am– 4 pm EST). While we do not charge for technical support, normal long distance charges apply. To avoid
long distance charges, or to contact a support representative directly after these hours, please feel free to browse our Frequently Asked Questions lists or to
send us a webmail. Webmail questions usually receive a response within two business days.
Contact Us by Standard Mail: If all else fails you can write to us at:
Ubisoft Technical Support • 3200 Gateway Centre Blvd. • Suite 100 • Morrisville, NC 27560
Return Policy: Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is our policy that game returns must be
dealt with by the retailer or online site where you purchased the product. If you have a damaged or scratched CD, please visit the FAQ listing for your game
and get the latest replacement policy and pricing. We will not accept unsolicited returns/exchanges without prior approval and an RMA (Return Materials
Authorization) number from a support representative.
A Message from the Creators
It’s hard to believe it’s been ten years since we sat down to write “A Message
from the Creators” for Myst®. It’s been quite a journey for us. Whatever Myst
journey you’ve been on, prepare yourself for Uru
yet oddly familiar.
Uru has been by far the most ambitious project that we’ve ever attempted –
a real-time 3D environment that follows Myst and Riven
detail. Gone are the days of high-powered computers spending hours rendering
a single frame. In their place, we’re generating numerous frames every second,
creating the world in real-time, so you can decide what to explore.
What hasn’t changed is our desire to build worlds that are as immersive as we
can possibly make them. So, as we’ve recommended in our previous games,
close the door, turn down the lights, turn up the volume, and experience Uru
as if you were actually there.
Take your time, pay attention to details, savor your experience, and remember,
the journey is the reward.
Cyan Worlds – The Uru Development Team
™
– something different, and
®
in its attention to
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TABLE OF CONTENTS
Minimum System Requirements .......................................................... 4
Installation .......................................................................................... 5
Getting Started .................................................................................... 6
Avatar Creation .................................................................................. 7
In-Game Settings ................................................................................ 8
Exploring in Uru ................................................................................ 9
Uru Configuration ............................................................................ 11
The Story of Uru .............................................................................. 14
Your Personal Age (Relto) ................................................................ 15
About Books .................................................................................... 16
Journey Cloths .................................................................................. 17
Frequently Asked Questions ................................................................18
Proof-of-Purchase
Myst® Uru
2 3
TM
: Complete Chronicles
Getting Assistance .............................................................................. 22
About Cyan Worlds .......................................................................... 23
Technical Support ........................................................ inside back cover
Warranty...................................................................... inside front cover
MINIMUM SYSTEM
INSTALLATION
REQUIREMENTS
While Uru will certainly run with the specifications shown below, your
experience will be enhanced if your machine supports more advanced
equipment. Also check the Getting Started through Uru Configuration
sections for adjustments you might need to make to your system.
SYSTEM REQUIREMENTS
Supported OS: Windows®XP/ME/2000/98SE (only)
Processor: 800 MHz Pentium®III or AMD Athlon
RAM: 256 MB RAM
Video Card: 32 MB DirectX® 9.0-compliant video card (see supported list**)
Sound Card: DirectX 9.0-compliant audio card
DirectX Version: DirectX 9.0b (included on disc)
CD-ROM: 4x or faster
Hard Drive Space: 2.5 GB required
Peripherals Supported: Mouse, keyboard
Display: 800x600 16-bit display
** Supported Video Cards at Time of Release:ATI®Radeon™7000/8000/9000 families, NVIDIA®GeForce™
256/2/3/4/FX families, Intel®Extreme (laptop models of these cards not supported).
These chipsets are the only ones that will run this game. Additional chipsets may be supported after release. For an upto-date list of supported chipsets, please visit the FAQ for this game on our support website at http://support.ubi.com.
NOTICE: This game contains technology intended to prevent copying which may conflict with some disc and virtual drives.
4
™
INSTALLING URU
• Before you start, make sure your sound volume is not turned down or off.
You might also verify that your external speakers are in their correct
left/right orientation. And of course, make sure you have the latest drivers for
your sound card and video card.
• Insert the CD-ROM into your CD-ROM drive and click on Install at the
Startup screen.
• If the Startup screen does not appear...
1. Click on the Start menu and select Run.
2. Type “D:\setup.exe” (where “D:” corresponds to your CD-ROM drive).
3. Click OK.
4. Select the language in which you wish to read the installation instructions.
5. Select Install and follow the instructions on the installation wizard.
UNINSTALLING URU
1. Click on the Start menu and select Uru.
2. Select Uninstall.
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