Fisher & Paykel WL1068PW1 Installation and Operation Guide

CleanSmart™ Clothes washer

Installation instructions

and User guide

NZ AU

Contents

Introduction 2

Installation instructions 3

Water supply 4
Levelling 5
Accessories and spare parts 6

Before you do your first wash 7

Machine information 7

Getting started quickly 8

CleanSmart™ controls 10

CleanSmart™ safety features 11

The unique CleanSmart™ wash 12

Sorting and loading 13

Detergent 15

Fabric softener 16

Wash Boost 17

Wash cycles 18

Regular, Heavy 18
Handwash, Sheets, Easy Iron 19
Bulky, Allergy 20
Quick, Bowl Clean 21
Towels, Rinse, Spin 22

Wash cycle options 23

Customising wash cycles 25

Changing pre-set options 26

Caring for your washer 31

Before you call for service 33

Solving operating problems 35

Solving wash problems 37

Manufacturer’s Warranty 39

Customer Care 41

1

Important!

SAVE THESE INSTRUCTIONS

The models shown in this User Guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.

2

Introduction

Welcome to CleanSmart™

Thank you for buying a Fisher & Paykel CleanSmart™ clothes washer. We are proud of this washer
and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
kind to the environment. Thousands of tonnes of washing and over 75 years of laundry experience
have been programmed into your clothes washer to help give you the best possible performance.

Your CleanSmart™ washer has an extra large capacity, numerous wash cycles and options, and
an ergonomic design so you can efficiently perform every wash task with ease. Your washer is
a ‘HighEfficiency’ machine utilising innovative technology to wash in less water while taking
great care of your clothes. Similarly, taking extra care in the way you use your high efficiency
washer will help ensure you make the most of its capabilities.

The revolutionary water and energy efficient wash action of your CleanSmart™ washer means
that it is no longer necessary to wash using a full bowl of water. This innovative wash action relies
on rolling the clothes through a small volume of water to ensure optimal wash results. Please be
aware that the water level for this washer is fully automatic, meaning that there is no option to
manually select your water level.

Please take the time to read these instructions carefully before you begin using your washer.
Like with all High Efficiency washers, a little extra care in how you sort your clothes and in
choosing your wash cycle and detergent, will ensure that you get the best possible performance
from your washer.

We hope you enjoy your new washer. We have certainly enjoyed designing it for you.

Installation instructions

Unpacking

To ensure the best performance from your new CleanSmart™ clothes washer please follow the
instructions below.

Removing the packaging

1

Remove the outer packaging.

2

Tilt the machine backwards and walk it off the base packer

one foot at a time (ensure the lid is still taped down).

3

Remove the base packer from under the machine

bypulling it out the front.

4

Remove the tape, lift the lid and remove the bowl packer

from the bowl.

5

Remove the hoses and accessories.

6

Keep the base packer and bowl packer in case they are

required for future transit.

Important!

Ensure that the bottom packer has been removed BEFORE OPERATING your machine.

Location

Your washer must be installed on a level surface, not on any textured floor coverings (egcarpet,
rugs) to ensure the opening at the bottom of the machine is not obstructed.

Fig.1 Tilt washer backwards to remove packer

3

In your clothes washer you will find:
1 hose guide.
2 inlet hoses.
4 rubber foot inserts (if not already inserted into the feet).

Drain hose

1

Carefully pull the drain hose out from the back of

the machine by pulling the exposed part of the
hose downwards and outwards.

2

To guide the drain hose over the tub or standpipe

the hose guide MUST be fitted to the drain hose.

Important!

To prevent siphoning the drain hose should not
extend more than 20 mm from the end of the
guide. The height of the standpipe or tub should
be between 850 – 2400 mm. The drain hose can be
trimmed to length.

3

Place the drain hose in the tub or standpipe.

Do not fit the hose to a drain spigot. Drainage must
not be airtight in order to prevent siphoning.

Pull hose
through
guide

Flex hose
guide apart

Standpipe 850 – 2400 mm

Fig.2 Fitting the drain hose guide

(20 mm)
maximum

4

Installation instructions

Draining

Regularly check that your standpipe or tub is free from lint or other obstructions which may
affect how your machine works or may cause flooding.
In multi-storey apartments or any upper floor the machine should be installed on a floor that is
equipped with a drain.

Draining must comply with local by-laws.

Water supply

This clothes washer should be plumbed into both
a hot and cold water supply otherwise some cycles
may not function correctly.

Note: your washer does not have an internal heater

to heat water.
Your hot water should not exceed 65˚C and your
cold water should not exceed 35˚C. Temperatures
above these may cause a fault or cause damage to
the machine.
If you have an uncontrolled water-heating source (eg a wet back or solar heating) you should
have a tempering device fitted (eg a safe valve). This will ensure the hot water temperature
remains within safe limits. For the most suitable type of tempering device we recommend you
contact a local plumber or plumbing supply merchant.
Inlet Water Static Pressure of between 34 kPa (5 psi) and 1 MPa (150 psi) is required.
Minimum flow rate from the tap supplying the clothes washer should be greater than
6 litres / min (assumes 12.7 mm (½ inch) diameter pipes).

Hot ‘N’ Safe Valves available are:

RMC TVA 50HF

RMC TVA 75HFS

Adjustable between 35°C – 55°C

RMC TVA 50HP
For instantaneous gas hot water supply

Inlet hoses

Important!

New hose sets provided with the washer shall be used to connect the washer to the water mains.
Old hose sets should not be re-used.

1

Connect the straight ends of the inlet hoses to the taps (there

are washers fitted in both ends). Connect the red connector hose
to hot, and white connector hose to cold (if your hoses

are colour-coded).

2

Connect the elbow ends of the inlet hoses to the machine inlet

valves. Inlet valves are marked on the back of the machine.
Ensure the hot valve is connected to the hot tap and the cold

valve is connected to the cold tap.

H = Hot C = Cold

Inlet hose replacement

The inlet hoses should be replaced every 5 years. Hoses should be checked from time to time
and replaced if any wear, cuts, bulges, kinks or leaks are found.

Electrical

This appliance must be supplied with a 220 V – 240 V, 50 Hz, sinusoidal, 10 A electrical supply.

Straight

(tap) end

Fig.3 Inlet hose ends

(machine) end

Elbow

Installation instructions

Levelling instructions

It is IMPORTANT to level the machine to ensure good

spin performance and effective detergent and fabric
softener dispensing.

A spirit level is provided with your machine. Use this

to level your machine, always placing it on a clean,
flat surface. The machine is level when the bubble
sits in the centre, within the two lines.

Your washer is equipped with self-locking feet to

ensure they do not move once you have levelled
your machine. To adjust the feet, pull down then
twist to move them up or down.

Note: after levelling, the corners of the washer should

be clear of the floor and the machine must not rock
in any direction.

1

If not already installed, fit the rubber inserts into
all 4 feet on the base of the machine.

2

Move the machine to its final position using the top
corners to manoeuvre the product into place (do
not push on the centre front of the machine). We
recommend a minimum clearance of 20 mm each
side and 50 mm at the rear of the machine.

3

With the lid closed, place the spirit level at the centre
back of the lid (near the control panel). Pull the
machine out and adjust the rear feet (wind down) until
the machine is level side to side when in position.

4

Open the lid. Place spirit level on the flat surface on the
left side, inline with the centre of the bowl. Adjust the
front left foot (wind down) until the machine is level.

5

Move the spirit level to the right side, in line with
the centre of the bowl. Adjust the front right foot
(wind down) until the machine is level, and does not
rock. There should be equal weight on both front
feet so that neither can be turned by hand when the
machine is in position.

6

Place the spirit level at the centre front of the topdeck,
forward of the lid lock slot. Check the machine is level.
Move the spirit level around to all positions once
more, checking the machine is level in all areas.
Check the machine does not rock side to side, front
to back, or corner to corner.

5

Adjustable feet

Rubber insert

Fig.4 Levelling – Step 1

Spirit level

Fig.5 Levelling – Step 3

Spirit level

Fig.6 Levelling – Step 4

Spirit level

Fig.7 Levelling – Step 5

Important!

Keep your spirit level for the next time you move or
reposition your washer.
If moving or transporting your washer in the future,
ensure you tape the lid down beforehand.

Spirit level

Fig.8 Levelling – Step 6

6

Installation instructions

Completing your installation

Turn on the water and check all hose connections for leaks. Make sure there are no kinks in
the hoses. Check the hose connections for leaks again after 24 hours.
Uncoil the power cord, remove and discard the plastic pin cover, and plug into wall socket and
turn the power on.

Installation test cycle

Your washer must be correctly installed before use. Check the machine’s installation and
operation using the following procedure:

1

Touch POWER to activate your washer.

2

Touch both the KEYLOCK and OPTIONS buttons at the same time, and hold for three seconds.

3

Touch START / PAUSE to start the installation test cycle.

4

The machine will beep to signal the end of the installation test cycle. Any faults will be displayed

on the screen (refer to the back of this user guide to help identify faults). If you need further
assistance, please contact a Fisher & Paykel Customer Care Representative. Refer to page 41 for
contact details.

Note: if there are no faults found, the washer will automatically turn off at the end of the

installation test cycle.

Clothes washer safety

This clothes washer is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a person responsible
for their safety.
The lid will be locked from the start of the cycle until the cycle is complete for safety reasons.
To open the lid during operation, you must touch START /PAUSE.
Supervise children at all times to ensure they do not play with the washer.
The only user-removable parts of the washer are the inlet hoses and dispenser funnels. No other
parts are designed to be removed by anyone other than a Fisher & Paykel Authorised Repairer.

Important!

If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does not come into contact with water or moisture.

Accessories and spare parts

Available from your Fisher & Paykel Dealer or a Fisher & Paykel Authorised Repairer.

Hose Inlet Long (2 m) Part No. 422680P

Hose Inlet Large Bore Part No. 426123P

Drain Hose Extension Part No. 425627P

Power Cord If the power cord of your clothes washer is damaged it must be

replaced by a Fisher & Paykel Authorised Repairer in order to avoid a
hazard, as it is not a standard power cord.

Before you do your rst wash

Before you start, it is a good idea to go through the following checklist:

1

Has the base packer been removed?

2

Is the drain hose threaded through the ‘U bend’ hose guide

(with no more than 20 mm extended) and hooked into your standpipe?

3

Is the hot hose connected to the Hot valve marked ‘H’?

Is the cold hose connected to the Cold valve marked ‘C’?

4

Is the machine correctly levelled, feet extended and cabinet corners clear

of the floor? Refer to page 5.

5

Have you performed the installation test cycle? Refer to page 6.

CleanSmart™ capacity

CleanSmart™ offers a very generous 10 kg capacity. The list below outlines what is included in a
10kg wash load (in accordance with AS / NZS 2040.1:2005).

10 kg load

4 Sheets (double) 6 Pillowcases

8 Bath towels 6 Shorts

3 Tablecloths 4 Wash cloths

4 Shirts 2 Handkerchiefs

6 T-shirts

7

Note: the above load compositions are indicative only. We recommend for everyday use that you
separate out your sheets and towels and wash them on the cycles specifically designed for them.

The REGULAR cycle, with High Efficiency ON and ECO option selected, is the recommended
water and energy saving cycle for normally soiled, everyday washing.

Machine information

Specifications

Model Capacity Depth Width Height* Height (lid open)

WL1068P 10.0 kg 700mm 685mm 1060 – 1090mm 1440 – 1470mm

* Height is measured to the highest point on the console.

Electrical supply: 220 – 240 V, 50 Hz Sinusoidal, 10 A
Inlet water static pressure: Max. 1 MPa (150 psi), Min. 34 kPa (5 psi)
Inlet water flow rate at tap: Min. 6 litres / min
Standpipe height: 850 – 2400mm

Note: the exact height of your washer is dependent on how far the feet are extended from the
base of the machine.

8

Getting started quickly

Before you start

It is important to sort your clothes, particularly separating white/light colours from dark
colours, as well as separating out sheets and towels. Refer to page 13 for more details on
sorting and loading.
Wash new, highly coloured and dark coloured items separately to prevent dye transfer onto
other items.
Sort lint givers and lint collectors (refer to page 13).
Close bra clasps, do up zippers and check pockets.
Place your clothes directly into the wash bowl.
Don’t wrap sheets around the bowl like a snake, drop them in as loose parcels to the side of the
low profile agitator, and in layers (refer to page 13).

Detergent

Although your CleanSmart™ is a top-loading machine, this High Efficiency washer has been
designed for use with liquid Low Sudsing, ‘HE’ or ‘Front Loader’ type detergent.
CleanSmart™ offers a detergent dispenser for your convenience, located on the front, left hand
side of the top deck.
For the correct detergent dose, please follow the manufacturer’s directions outlined on the
detergent package.
Pour the detergent down the detergent dispenser.
For more information on detergent, fabric softener and the WASH BOOST options please refer
to pages 15 – 17.

Fig.9 CleanSmart™ control panel

21 6

Getting started quickly

Using your washer

The buttons require only a gentle touch to activate.

1

Touch POWER to activate your CleanSmart™ washer.

2

Select your desired wash cycle by turning the SmartTouch Control Dial. The wash cycle icons will

illuminate as you turn the dial, showing which cycle is selected (refer to pages 18 – 22 for detail
about the wash cycles).

3

High Efficiency - this allows you to select either a high efficiency (High Efficiency On – to save

water) or conventional cycle (High Efficiency Off – to use more water when needed) (refer to
page 12).

4

Choose your wash options. For example, if you would like a warm wash temperature, touch the

WASH TEMP button until the light next to ‘Warm’ is lit. If you wish to use fabric softener, ensure
SOFTENER is selected in OPTIONS (refer to pages 23 and 24).

5

Touch START / PAUSE to start the cycle and let CleanSmart™ do the rest for you. The washer will

start to fill with water and will automatically select the correct water level and wash action for
your load.

Please note: constant interruptions to the cycle, such as touching START / PAUSE will increase the

time taken to complete the cycle and may result in poorer washperformance.

6

Use KEYLOCK to lock the buttons on the control panel, preventing them from being activated

accidently (refer to page 10).

7

DELAY START allows you to delay the start of your wash by 5 mins up to 18 hours (refer to page 24).

For best fabric and colour care, remove your clothes as soon as the cycle has finished.

9

53 47

Important!

Failure to follow the advice in this guide may result in damage to your garments and your
expectations of wash performance may not be met.

10

CleanSmart™ controls

SmartTouch Control Dial

The SmartTouch Control Dial provides easy and efficient cycle selection. As you rotate the dial,
the cycle selected will be illuminated, along with the default settings for that cycle on the right
of the control panel.

SmartTouch buttons

The smooth, easy clean buttons require only a gentle touch to activate. Use these to power your
machine on and off, start and pause your washer, select your wash options, activate keylock and
programme a delay start.

Digital display screen

The digital display screen provides feedback on how long the wash cycle has to go to keep you
informed throughout the cycle. The screen also displays your DELAY START selection, should you
choose one. The delayed time remaining will show on the screen until the machine starts. The
screen will also display messages to help you with the overall running of your machine.

Time to go

Your CleanSmart™ washer displays approximately how many minutes the cycle has remaining,
so that you can tell at a glance when your washing will be finished. Once you have selected your
wash cycle and options, the time the cycle will take to complete will be displayed. Please be
aware that a number of factors influence the overall cycle time, eg the water flow rate and load
size and cycle selection, therefore times will vary.

Keylock mode

Keylock can be used to lock the buttons on your CleanSmart™ when not in use. This will avoid
accidental button pushes from items left on the lid of the washer (eg washing baskets) and also
from any little fingers.

To turn Keylock mode ON or OFF:

Touch and hold the KEYLOCK button for 2 seconds
Note: when activated, the light above the KEYLOCK button is illuminated.

If Keylock mode is activated:

To turn your washer on, touch and hold the POWER button for 2 seconds. This will activate the
display panel. Keylock will remain activated but let you select your wash cycle options and start
the cycle.
To PAUSE your washer at any time during the cycle, touch and hold the PAUSE button for

2seconds or touch the PAUSE button twice in quick succession.
To STOP your washer and power off, touch the POWER button twice in quick succession or
touch and hold the POWER button for 2 seconds.

CleanSmart™ safety features

11

Lid lock

The lid of your CleanSmart™ washer is locked during the wash cycle, ensuring safety for you and
your family while it is operating.

The ‘Lid locked’ light (above the START / PAUSE button) is illuminated when the lid lock is
activated, letting you know at a glance if you can open the lid or not.

To unlock the lid at any time during the cycle touch START / PAUSE.

The lid will be locked from the start of the wash to the end, unless START / PAUSE is pressed.

If the lid is left open, your CleanSmart™ washer will be unable to
lock the lid, and the cycle will be halted. The machine will beep
to alert you and display a warning message on the screen. If this
occurs, ensure that the lid is closed and touch START / PAUSE.

Important!

Do not put anything down the lid lock slot in the top deck of your
machine.
Do not try to disable the lid lock.

Fig.10 Lid lock

Auto drain

Unsupervised clothes washers filled with water can present a drowning hazard to small children.
In order to minimise any risk of this type of accident, your CleanSmart™ has been
pre-programmed to know when this potential hazard is created and drain the wash water to a
safe level.
If you pause your CleanSmart™ at any time during the wash cycle when there is water in the
bowl, the machine will activate the AUTO DRAIN function after 3 minutes. This will drain the
water in the wash bowl to an acceptable level, minimising any potential hazard.
A message (“Adr”) will be displayed on the digital display while AUTO DRAIN is in operation. The
cycle can be restarted at any time by touching START / PAUSE.

12

The unique CleanSmart™ wash

The CleanSmart™ washer has two modes of washing, HE ‘On’ (High Efficiency) and
HE ‘Off’ (Conventional). Both modes start the same way, with a Detergent Activating wash.

Detergent Activating wash

CleanSmart™ fills the bowl at the selected water temperature,
with just enough water so the clothes are saturated. This small
amount of sudsy water flows through the clothes, up a specially
designed portal and back onto the clothes in a waterfall effect.
This thoroughly dissolves and activates the detergent.

Fig.11 Detergent Activating wash

High Efficiency On (High Efficiency mode)

In the High Efficiency mode the CleanSmart™ then fills with just
enough cool water to lift the clothes off the low-profile agitator so
that when it rotates, the clothes gently roll over each other. This
wash gives you the benefit of water savings, using similar quantities
of water to most front loaders.

High Efficiency Off (Conventional mode)

The Conventional mode is the immersion wash all top-load washer
users are familiar with. However, this mode still uses less water than
that of other top loaders which utilise the immersion wash. After the
Detergent Activating wash the CleanSmart™ fills with cold water until
the clothes are submerged, and gently turns the clothes over. We
recommend this mode when the dilution effect of water can solve or
prevent common wash problems. For example, when dye or colour run
can be a problem (ie new, dark-coloured garments), or when washing
sandy towels.

Some cycles can be used in both modes, whilst others are available in only one.

HE On HE Off

Regular

Heavy

Handwash

Sheets –

Easy Iron –

Bulky –

Allergy

Quick –

Towels

Fig.12 High Efficiency wash

Fig.13 Conventional wash

These two wash modes mean that your CleanSmart™ washer gives you the best of both worlds,
accommodating any laundry situation.