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EXFO DSL User Manual

MaxTester DSL
FTTx Test Set
User Guide
Copyright © 2010–2011 EXFO Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of EXFO Inc. (EXFO).
EXFO’s Commerce And Government Entities (CAGE) code under the North Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without notice.
Trademarks
EXFO’s trademarks have been identified as such. However, the presence or absence of such identification does not affect the legal status of any trademark.
Units of Measurement
Units of measurement in this publication conform to SI standards and practices.
Version number 4.0.0
ii

Contents

Certification Information .................................................................................. v
1 Introducing the MaxTester DSL Test Set .................................. 1
Product Description .......................................................................................... 1
Key Features and Benefits ................................................................................. 1
Typical Applications .......................................................................................... 1
Keypad .............................................................................................................. 2
Battery .............................................................................................................. 2
Caring for the MaxTester DSL ............................................................................ 4
Using the MaxTester DSL ................................................................................... 4
Conventions ...................................................................................................... 6
2 Safety Information ................................................................... 7
3 Getting Started with the MaxTester DSL Test Set ................... 9
Turning the Unit On/Off .................................................................................... 9
Using Menus and Keypad ............................................................................... 10
Using Online Help ........................................................................................... 10
4 Setting Up the MaxTester DSL Test Set .................................. 11
Main Menu Page - Home ................................................................................ 11
System Settings .............................................................................................. 11
5 Configuring the MaxTester DSL Test Set ................................ 16
Test Configuration .......................................................................................... 16
Test Setup ....................................................................................................... 21
6 MaxTester DSL Test Results ..................................................... 27
xDSL Connection Summary ............................................................................. 27
Ethernet Connection Summary ....................................................................... 28
WAN Status .................................................................................................... 28
LAN Status ...................................................................................................... 29
IPTV Summary ................................................................................................ 29
Join Leave ....................................................................................................... 30
DSL Parameter Details ..................................................................................... 31
DSL Statistics .................................................................................................. 32
Band Info ........................................................................................................ 33
Data Tests Summary ........................................................................................ 33
Web Browser .................................................................................................. 35
Bookmarks ...................................................................................................... 36
7 Saving and Reading Test Results ............................................ 37
Save Results ................................................................................................ 37
Read Results Menu ......................................................................................... 38
8 Maintenance ............................................................................ 39
General Maintenance ...................................................................................... 39
Recycling and Disposal (Applies to European Union Only) .............................. 40
9 Troubleshooting ...................................................................... 41
Contacting the Technical Support Group ........................................................ 41
Transportation ................................................................................................ 41
MaxTester DSL iii
Contents iv
10 Warranty .................................................................................. 42
General Information ....................................................................................... 42
Liability ........................................................................................................... 42
Exclusions ....................................................................................................... 43
Certification .................................................................................................... 43
Service and Repairs ......................................................................................... 44
EXFO Service Centers Worldwide .................................................................... 45
A Technical Specifications .......................................................... 46

Certification Information

FCC Information

Electronic test equipment is exempt from Part 15 compliance (FCC) in the United States. However, compliance verification tests are systematically performed on most EXFO equipment.
 Information
Electronic test equipment is subject to the EMC Directive in the European Union. The EN61326 standard prescribes both emission and immunity requirements for laboratory, measurement, and control equipment. This unit has undergone extensive testing according to the European Union Directive and Standards.
MaxTester DSL v
Certification Information vi
MAX-630-1VER
Application of Council Directive(s): 2006/95/EC - The Low Voltage Directive 2004/108/EC - The EMC Directive 2006/66/EC - The Battery Directive 93/68/EEC - CE Marking And their amendments 0DQXIDFWXUHU¶V1DPH EXFO Inc. ManufactureU¶V$GGUHVV 400 Godin Avenue Quebec, Quebec Canada, G1M 2K2 (418) 683-0211 Equipment Type/Environment: Test & Measurement / Industrial Trade Name/Model No.: MaxTester DSL / MAX-630 series
Standard(s) to which Conformity is Declared:
EN 61010-1:2001 Edition 2.0
Safety Requirements for Electrical Equipment for Measurement, Control, and Laboratory Use, Part 1: General Requirements.
EN 61326-1:2006
Electrical Equipment for Measurement, Control and Laboratory Use - EMC Requirements ± Part 1: General requirements
EN 60825-1:2007 Edition 2.0
Safety of laser products ± Part 1: Equipment classification, UHTXLUHPHQWVDQGXVHU¶VJXLGH
EN 60950-1:2006+A1:2010
Information Technology Equipment, Safety - Part 1: General Requirements.
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standards.
Manufacturer
Signature:
Full Name:
Stephen Bull, E. Eng
Position: Vice-President Research and Development
Address:
400 Godin Avenue, Quebec (Quebec), Canada, G1M 2K2
Date:
January 11, 2011
DECLARATION OF CONFORMITY
1 Introducing the
MaxTester DSL Test Set
The MaxTester DSL is a handheld device designed for testing ADSL2+ and VDSL2 services between the service provider and the subscriber premises. In addition, the dual Ethernet ports of the MaxTester DSL allow it to be used inside the home to test all the way to the end point of the service.

Product Description

The MaxTester DSL Test Set case is an aluminum enclosure with rubber over mold, which makes it ideal for field use. Its display is a back-lit LCD featuring 800 x 480 resolution. A membrane keypad mounted on the face of the unit features a 14-button keypad used to operate the test set. The following describes the features of the MaxTester DSL.

Key Features and Benefits

³ Rugged and weatherproof handheld unit
³ Broadcom chipset
³ IP login
³ User-defined automatic testing
³ Dual Ethernet ports
³ Modem replacement
³ Battery powered

Typical Applications

³ ADSL2+ testing with optional VDSL2 for hybrid networks
³ Optional Web Browser, IPTV analysis, and data tests including Ping, FTP and
Traceroute testing
³ Ethernet testing for qualifying FTTx service at the customer premises
³ Configurable pass/fail results for automated testing
MaxTester DSL 1
Introducing the MaxTester DSL Test Set 2
Function keys
Home/Help
Stop/Start test
Power
Back
Arrow keys
Enter

Keypad

³ Power: The button on the lower left side of the unit is used to power the unit on
and off.
³ Arrow Keys navigate the screen to access and modify parameters.
³ Function Keys activate the corresponding on-screen function button.

Battery

The MaxTester DSL is equipped with a Lithium-ion battery.
WARNING
³ Recharge the battery using only the MaxTester and with the
battery properly installed in the unit.
³ Never open the battery back panel of the MaxTester without
reading the Replacing the Battery section in this chapter.
When fully charged, the battery should provide between 3 and 10 hours of power depending on different factors such as: type of tests performed, display backlight level, and connected accessories.
To maximize battery power of the MaxTester DSL:
1. Lower the display backlight level using the application found in Display and
Language in the System settings, when the MaxTester DSL is used under low to medium light conditions.
2. Disconnect any unused USB or SD accessories.
3. Quit any running tests when the MaxTester is not in use.
4. Whenever possible, put the MaxTester DSL in suspend mode by pressing for
less than 1 second,
5. When not in use, turn the unit off by pressing for at least 4 seconds.
If the battery capacity remains low or outside the previously stated values, it should be replaced. This could occur after 3 years depending on the usage.

Battery Calibration

In order to optimize the battery gas gauge accuracy, a battery calibration procedure is accessible in the System menu under Power. See the Setting Up the MaxTester DSL Test Set chapter. Going through this procedure may be necessary when first using the MaxTester or after time depending on the number of charging cycles the battery has undergone. It will optimize the gas gauge accuracy and not affect the MaxTester's battery capacity.

Replacing the Battery

WARNING
Only use an EXFO battery. Batteries from other suppliers could result in serious damage to the MaxTester or personal injuries. See the Troubleshooting chapter for information on contacting EXFO.
Battery replacement should only be done by a qualified technician with the appropriate tools on an electronic bench or similar environment.
To replace the battery:
1. Remove all 4 screws of the battery back panel using a 1.5 mm Allen key. Put
aside the screws and the panel keeping the inside foam seal clean. (See the Back diagram under the Using the MaxTester DSL section in this chapter.)
2. Pull out the old battery using your fingers. Flipping the unit, battery-side down, will ease removal. Do not use tools in order to prevent damage to the batter y envelope. Pull out the electrical connector. Put aside the old battery.
3. Remove the new battery from its package. Keep the package for future use. Plug in the electrical connector ensuring the pins are correctly aligned. Place the new battery in the MaxTester.
4. Inspect the inside rib around the MaxTester battery compartment to make sure it is free from any debris. Remove any debris using a dry cloth. Replace the battery back panel. Replace the 4 screws with a moderate torque so the foam seal is evenly compressed without damaging the screws.

Disposing of the Battery

Place the old battery in the replacement battery packaging. Properly dispose it according to your local facilities for battery recycling.
MaxTester DSL 3
Introducing the MaxTester DSL Test Set 4
Speaker
Battery LED
Power LED
USB Host Port
2 USB Client Ports
SD Card (not used)
Head Set Jack (2.5 mm) (not used)
Door

Caring for the MaxTester DSL

The MaxTester DSL has been designed to be a rugged and lightweight piece of test equipment. However, the unit should be kept away from extremes of heat, cold, moisture, and dust. Failure to do this may shorten the life of the instrument.
The MaxTester DSL LCD display should only be cleaned using a soft, lint-free cloth and an anti-static cleaning solution. Ordinary detergents and other cleaning solutions may cloud or scratch the surface and should be avoided.

Using the MaxTester DSL

The MaxTester DSL is rated IP54 which means that it is not affected by dust or water splashing against the enclosure from any direction. This protection is only valid when both side doors are properly closed. If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
The MaxTester DSL is equipped with a series of interfaces shown in the following views:
³ Front
³ Left
³ Right
DC Power Door
USB Client Port
Battery Door
Screws
Screws
³ Top
Note: When connecting a DSL cable to the WAN port, use the RJ-45 plug end of
the 26AWG cable provided with the unit. There is a 1500V maximum transient voltage on telecom ports. Basic insulation is needed for external telecom circuits.
³ Back
MaxTester DSL 5
Introducing the MaxTester DSL Test Set 6
³ LED Legend
The MaxTester DSL enclosure may become warm during normal use.

Conventions

Before using the product described in this manual, you should understand the following conventions:
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Do not proceed unless you understand and meet the required conditions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in component damage. Do not proceed unless you understand and meet the required conditions.
IMPORTANT
Refers to information about this product you should not overlook.

2 Safety Information

IMPORTANT
When you see the following symbol on your unit , make sure that you refer to the instructions provided in your user documentation. Ensure that you understand and meet the required conditions before using your product.
The AC adapter/charger provided with this unit (40 W/24 V) is specifically designed to work with your MaxTester.
WARNING
³ Use the AC/DC adapter/charger indoors only.
³ Use only with a Class II AC/DC adapter, power limited output.
³ On the AC/DC adapter, replacing detachable mains supply cords
with inadequately rated cords, may result in overheating of the cord and create a fire risk.
³ The adapter shall have the appropriate safety mark (e.g. UL,
CSA, TUV, CE, etc.) that is acceptable to the authorities in the country where the equipment is to be used.
CAUTION
When using the MaxTester while connected to the AC/DC adapter/charger, make sure you do not position the equipment so that it is difficult to disconnect the adapter/charger from the AC mains.
WARNING
Use only accessories that meet EXFO specifications.
MaxTester DSL 7
Safety Information 8
Equipment Ratings
Te mp er at u re
³ Operation
³ Storage
Relative humidity (unit) 5 % to 95 % non-condensing
Maximum operation altitude
Pollution degree 2(unit used inside; connected to AC mains or
Overvoltage category II
Power supply rating 100 V to 240 Vacc at 0.7A (50Hz/60Hz)
a. Use the external power supply indoors only. b. Equipment should be normally protected against exposure to direct sunlight, precipitations and
full wind pressure.
c. Not exceeding ± 10 % of the nominal voltage.
0°C to 40°C (32°F to 104°F)
-20°C to 60°C (-4°F to 140°F)
3000 m (9843 ft)
powered by batteries)
a
3 (unit used outside; powered by batteries)
9-24 Vdc at 1.67 A
b
3 Getting Started with the
MaxTester DSL Test Set

Turning the Unit On/Off

When you turn the unit on, you may use it immediately under normal conditions. When the unit is turned off, it keeps the following parameters in its internal memory:
³ Test parameters
³ User-defined thresholds
³ Regional, LCD, and energy-saving settings
³ Saved test results
There are two ways to turn off the MaxTester DSL Test Set
³ Suspend: the next time you turn your unit on, you will quickly return to your
work environment.
³ Shutdown: completely cuts power to the unit; the unit will perform a complete
restart routine the next time you use it. You should perform a shutdown if you do not intend to use your unit for a week or more.
To t u rn t he u ni t on :
Press and hold for ½ to 1 second to start. The unit initializes for a few seconds and displays the Home pane.
To enter suspend mode:
Hold down the key until the suspend notification sound plays, about 1 second. The MaxTester will stay in suspend mode for 2 hours. After which it will automatically shutdown. This prevents complete battery discharge and ensures maximum battery performance.
To perform a shutdown:
Hold down the key for about 4 seconds. The shutdown process starts.
Note: In both previous cases, if the power adapter is plugged in, the unit will
MaxTester DSL 9
enter a charge mode instead of suspending or shutting down.
Getting Started with the MaxTester DSL Test Set 10

Using Menus and Keypad

You can access various tools from the keypad or menu. Menu options may differ depending on your unit configuration.
Home menu is where you can access either the various elements for your unit or the system itself.
³ To navigate through the items, use the arrow keys.
³ To confirm a choice or enter a menu, press .
³ To cancel an action or return to the previous item or pane, press .
³ To return to the home pane, press .
Note: Pressing while a test is running will do nothing. The test can not be
running in order to return to the main menu screen.
Note: You can also select an option directly by pressing the function keys
corresponding to the on-screen buttons at the bottom of the screen.

Using Online Help

Online help is available at any time. Most test operations pause while you view help, but will resume automatically when you exit help.
To access help about the current function at any time:
Press and hold the ? key.
4 Setting Up the MaxTester
DSL Test Set

Main Menu Page - Home

Home presents the main menu page which allows you to navigate to each icon using the up/down left/right arrow keys on the keypad. Press to bring up the sub-menu of the selected icon:
³ For Auto, xDSL, or Ethernet Test, the test will start
and the screen control will navigate to the Result Summary page.
³ Read Results opens the Read Results page of the
previously saved tests.
³ Test Configuration provides the utilities to setup test
parameters.
³ System allows you to set the parameters of the unit.

System Settings

System presents a menu of items to setup the unit.
³ Display & Language provides the setup for backlight,
information on the title bar, and language choice.
³ Date & Time sets the date and time and format.
³ Power displays the battery status and power scheme.
³ Software Options allows you to enable/disable
purchased feature options.
³ Information shows unit details pertaining to
hardware/software/product info.
To navigate between the system settings:
1. Press the up/down left/right arrow keys on the keypad
to select an icon.
2. Press to confirm your selection.
MaxTester DSL 11
Setting Up the MaxTester DSL Test Set 12

Display and Language

To fit your work environment, you may adjust the LCD brightness, and display the time, Active Sync and power status.
Note: The LCD backlight consumes battery power;
more brightness, more power consumption.
This is also where you can change the display language. The values are kept in memory when you turn the unit off.
To adjust the display settings:
1. Press , select System, and then Display &
Language.
2. Use the up/down arrow keys to select the setting to change.
3. Press to select it.
³ You can switch between preset brightness levels in the Backlight item.
Press to con fir m .
³ Enable or disable the time, Active Sync, and modem power status, then
confirm the choice with the key.
³ Use the up/down arrow keys to navigate between the available languages,
then press
to select it. You will be prompted to restart your unit.

Date and Time

When saving results, the unit also saves the corresponding date and time.
You can enter the date according to the following formats:
³ yyyy-mm-dd
³ dd-mm-yyyy
³ mm-dd-yyyy
The time can be set according to the 12- or 24-hour formats.
You can also modify the time zone and enable an option so that your unit automatically adjusts the time for the daylight saving period.
To set the date and time:
1. Press , select System, and then Date & Time.
2. Use the arrows to select any of the date or time settings.
3. Press to enable the modification controls.
³ For the date and time, an edit screen is displayed with descriptive function
keys. Use the arrow keys to modify the number values, then press to confirm the change and go back to the previous screen.
Press to go back to the previous screen without saving the new value.
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