EXFO AXS-200-650 User Manual
AXS-200/650
IP Triple-Play Test Set
User Guide
Copyright © 2008 EXFO Electro-Optical Engineering Inc. All rights reserved.
No part of this publication may be reproduced, stored in a retrieval system
or transmitted in any form, be it electronically, mechanically, or by any
other means such as photocopying, recording or otherwise, without the
prior written permission of EXFO Electro-Optical Engineering Inc. (EXFO).
Information provided by EXFO is believed to be accurate and reliable.
However, no responsibility is assumed by EXFO for its use nor for any
infringements of patents or other rights of third parties that may result from
its use. No license is granted by implication or otherwise under any patent
rights of EXFO.
EXFO’s Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without
notice.
Trademarks
EXFO’s trademarks have been identified as such. However, the presence
or absence of such identification does not affect the legal status of any
trademark.
Units of Measurement
Units of measurement in this publication conform to SI standards and
practices.
Version number: 2.0.0
ii AXS-200/650
Contents
Contents
Certification Information ........................................................................................................v
1 Introducing the AXS-200/650 IP Triple-Play Test Set .................................. 1
Main Features .........................................................................................................................1
Typical Applications ................................................................................................................2
Connector Description ............................................................................................................2
Electrical Safety Information ...................................................................................................3
Conventions ............................................................................................................................4
2 Getting Started with Ethernet Testing ....................................................... 5
IP Tests ....................................................................................................................................5
3 Connection Setup for IP Triple-Play Verification Tests ............................... 7
Setup Profile ...........................................................................................................................7
Setup Line Connection ..........................................................................................................10
4 Configure Tests for IP Triple-Play Verification .......................................... 17
Configure Profile ...................................................................................................................18
Configure Line Tests ..............................................................................................................19
5 Running CPE Tests ...................................................................................... 31
Reading Results ....................................................................................................................31
Saving Results .......................................................................................................................37
6 IPTV Analysis ............................................................................................... 39
Reading Results ....................................................................................................................39
Saving Results .......................................................................................................................53
7 Data Analysis .............................................................................................. 55
Reading Results ....................................................................................................................55
Saving Results .......................................................................................................................62
8 Running a VoIP Test .................................................................................... 63
Reading Results ....................................................................................................................63
Saving Results .......................................................................................................................69
9 Troubleshooting ......................................................................................... 71
Solving Common Problems ...................................................................................................71
Contacting the Technical Support Group ..............................................................................72
Transportation ......................................................................................................................73
IP Triple-Play Test Set iii
Contents
10 Maintenance ................................................................................................75
General Maintenance ............................................................................................................75
Battery Charging and Replacing ...........................................................................................75
Recycling and Disposal (Applies to European Union Only) ....................................................76
11 Warranty ......................................................................................................77
General Information .............................................................................................................77
Liability .................................................................................................................................78
Exclusions .............................................................................................................................78
Certification ..........................................................................................................................78
Service and Repairs ...............................................................................................................79
EXFO Service Centers Worldwide ..........................................................................................80
A Technical Specifications ..............................................................................81
Index .................................................................................................................83
iv AXS-200/650
Certification Information
Certification Information
F.C.C. Information
Electronic test equipment is exempt from Part 15 compliance (FCC) in
the United States. However, compliance verification tests are
systematically performed on most EXFO equipment.
Information
Electronic test equipment is subject to the EMC Directive in the European
Union. The EN61326 standard prescribes both emission and immunity
requirements for laboratory, measurement, and control equipment.
This unit has undergone extensive testing according to the European Union
Directive and Standards.
CSA Information
This unit is certified by the CSA (certificate number 162451) and was
evaluated according to applicable CSA and UL standards (as confirmed by
“C-US” mark) as well as applicable IEC standards for use in Canada, the
United States, and other countries.
IP Triple-Play Test Set v
Certification Information
Application of Council Directive(s): 73/23/EEC - The Low Voltage Directive
89/336/EEC - The EMC Directive
And their amendments
Manufacturer’s Name: EXFO Electro-Optical Engineering Inc.
Manufacturer’s Address: 400 Godin Avenue,
Quebec, Quebec
Canada, G1M 2K2
(418) 683-0211
Equipment Type/Environment: Test & Measurement / Industrial
Trade Name/Model No.: AXS-200/650
(Ethernet Triple-Play Test Set)
Standard(s) to which Conformity is Declared:
EN 61010-1:2001 Safety Requirements for Elect rical Equipment for M easurement,
Control, and Laboratory Use, Part 1: General Requirements.
EN 55022: 1998/ A2: 2003 Limits and Methods of Measurement of Radio Disturbance
Characteristics of Information Technology Equipment.
EN 61326:1997 / A1:1998 +
A2:2001 + A3:2003
Electrical Equipment for Measurement, Control and Laboratory
Use - EMC Requirements
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standards.
Manufacturer
Signature:
Full Name: Stephen Bull, E. Eng
Position: Vice-President Research and
Development
Address: 400 Godin Avenue, Quebec (Quebec)
Canada
Date: April 18, 2007
DECLARATION OF CONFORMITY
vi AXS-200/650
1 Introducing the AXS-200/650
IP Triple-Play Test Set
The AXS-200/650 IP Triple-Play Test Set is a handheld unit designed to
provide triple-play Quality of Experience (QoE) measurements. This test
set offers a quick and thorough method for deploying triple-play services IPTV, VoIP and data - inside the customer premises. The AXS-200/650 not
only verifies service quality for every customer, but also executes
downstream performance measurements such as actual IP data rates and
Ethernet bit rates. In addition, it provides advanced IPTV measurements
such as packet jitter and loss, PCR jitter, MDI, and IGMP zap time. The
AXS-200/650 IP Triple-Play Test Set monitors residential VoIP call flow and
statistics, facilitating VoIP QoS assurance.
Main Features
³ Provides key IPTV qualification parameters with features such as
set-top box (STB) emulation, join/leave requests, PCR jitter analysis
and MDI reporting.
³ Validates IPTV service quality for every subscriber through per
subscriber MDI video quality measurements.
³ Quantify IPTV QoE degradation due to the impact of other triple play
services, such as time-sensitive voice and bursty data traffic.
³ Offers superior network testing such as ping and traceroute
measurements as well as HTTP and FTP speed testing.
³ Facilitates troubleshooting.
IP Triple-Play Test Set 1
Introducing the AXS-200/650 IP Triple-Play Test Set
LAN connector for
Ethernet output
WAN connector for
Ethernet input
Headset connector
Typic a l Ap pl ic ation s
Typical Applications
The AXS-200/650 allows you to test inside the customer premises over
Ethernet for applications, such as:
³ Auto test
³ CPE tests
³ IPTV analysis
³ Data analysis
³ VoIP analysis
Connector Description
The top of the AXS-200/650 module supports connections to a wide area
network (WAN) and a local area network (LAN).
2 AXS-200/650
Introducing the AXS-200/650 IP Triple-Play Test Set
Electrical Safety Information
Electrical Safety Information
For information about equipment rating for temperature, environment, and
power supply, refer to the Safety Information chapter of the AXS-200 User
Guide.
IP Triple-Play Test Set 3
Introducing the AXS-200/650 IP Triple-Play Test Set
Conventions
Conventions
Before using the product described in this manual, you should understand
the following conventions:
WARNING
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury. Do not proceed unless you
understand and meet the required conditions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury. Do not proceed unless you
understand and meet the required conditions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided,
may result in component damage. Do not proceed unless you
understand and meet the required conditions.
IMPORTANT
Refers to information about this product you should not overlook.
4 AXS-200/650
2 Getting Started with Ethernet
Testing
The AXS-200/650 not only verifies service and connectivity to the DSLAM,
but also executes upstream and downstream performance measurements
such as actual data rates, attenuation, and noise margin. In addition, it
provides advanced IPTV measurements such as packet jitter and loss, PCR
jitter, MDI, PID viewer and IGMP zap time; and also supports higher layer
testing such as ping, traceroute and web download speed.
IP Tests
Ethernet tests include the Auto Test function, CPE tests and IPTV, data, and
VoIP analyses.
Line Tests Menu
The Line Tests pane lists all the test capabilities of the unit.
To access the Ethernet-based
tests:
1. From the Home page, use the up
or down arrow key to highlight
Line Tests, then press .
2. From the Line Tests pane,
highlight the desired item and
press
OR
press the corresponding item number.
When selected, each of the five tests starts, using the connection setup
from the current profile.
³ Connection Setup allows you to setup a series of connection
parameters for Auto Test and CPE testing, IPTV, data, and VoIP
analyses beginning with the Select Profile tab.
IP Triple-Play Test Set 5
Getting Started with Ethernet Testing
IP Tests
³ Configure Tests allows you to configure a series of test parameters
to verify applications, beginning with Auto Test.
³ Read Saved Result allows you to view the Read Results page.
Read Saved Results
The Read Results pane tab allows you to select a test type and view the
results of all the files previously saved.
Types listed include the following
Ethernet tests:
³ CPE Test
³ IPTV Analysis
³ Data Analysis
³ VoIP Analysis
To select the test type results to
read:
1. Press to open the list.
2. In the list, press the up/down arrows to select the test type.
3. Press to confirm the selection.
6 AXS-200/650
3 Connection Setup for IP
Triple-Play Verification Tests
The purpose of the Connection Setup function is to configure the unit for a
series of connection parameters for Auto Test and CPE testing, and IPTV,
data, and VoIP analyses. These parameters are accessible through the
different pane tabs.
To configure the connection parameters during Ethernet based
tests:
1. From the Line Tests pane, use the up/down arrows to select the
Connection Setup entry.
2. Press to confirm the selection.
To view the available tabs:
Press the left/right function arrows on each side of the F1, F2, and F3 keys.
Setup Profile
Profiles can be created and stored in the internal memory for later use.
They can also be stored externally or exported to another unit via a USB
memory device or HyperTerminal. You can easily load an external profile
through the USB port and a HyperTerminal.
IP Triple-Play Test Set 7
Connection Setup for IP Triple-Play Verification Tests
Setup Profile
Selected Profile
The Selected Profile tab allows you to configure and store multiple profiles
containing specific setups for the unit. The default settings for current
profile are: Profile Name is Default; LineMode is Ethernet; and
AccessMode is Bridged.
³ Profile Name is a list of all
available profile files in the current
directory with the first entry being
Default. Once you open the
selected profile, it remains active
in the unit until a different or
newer profile is selected. You can
store over 100 profiles.
³ Line Mode is Ethernet.
³ AccessMode displays a list of values for the Ethernet Line Mode
selection.
Bridged
Routed Ethernet DHCP
Routed Ethernet Static
Routed PPPoE
8 AXS-200/650
Connection Setup for IP Triple-Play Verification Tests
Setup Profile
When you change the selections, the following actions should be
performed:
1. Fill the ProfileName list box with the list of files from the new directory
\LineMode\AccessMode.
2. Change the ProfileName selection to Default if the profile file with the
current ProfileName does not exist in the new directory.
3. Reload the current profile from the new profile file.
At power up, all settings are read from the last current profile.
³ Custom Profile is the new name
of the profile.
To save modifications made to a
CustomProfile:
1. Select Save as New Profile and
create and save a new
CustomProfile name in the
current directory
\LineMode\AccessMode.
2. If the file with CustomProfile name already exists in the current
directory, you will be prompted to overwrite it.
To cancel modifications made to a CustomProfile:
1. Select Cancel Modifications and reload the current profile with the
default profile.
2. Proceed with the previously selected action (Back/Home/Start).
IP Triple-Play Test Set 9
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
Setup Line Connection
Line Parameters
The Line Params tab allows you to set the Ethernet negotiation modes for
a Selected Profile composed of the current AccessMode selections.
When the LineMode selection is
Ethernet, the available parameters are
the following:
³ Link Speed is a choice between
AUTO (negotiated during the link
establishment), 100 or 10 Mbps.
³ Connect Mode is Full-duplex or
Half-duplex, when Link Speed is
set to either 100 or 10 Mbps.
To select the line parameters to configure:
1. From the Connection Setup pane, press the left/right function arrows
until the Line Params tab is displayed.
2. Press the F1, F2, or F3 key located just below the tab to select it.
3. Press the up/down arrows to select the desired parameter.
4. Press to open the list or modify the parameter.
5. In the list, press the up/down arrows to select the function or mode.
OR
Use the alphanumeric keypad to enter the value you want to specify.
6. Press to confirm the selection.
10 AXS-200/650
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
WAN Access
The WAN Access tab allows you to configure the physical line parameters
required to connect to the ISP (internet service provider). The described
Selected Profile is composed of the current LineMode and AccessMode
selections.
The available parameters are the
following:
³ Encapsulation Type depends on
the network configuration and sets
the ATM to either LLC also known
as LLC-SNAP (logical link
control-sub network address
protocol) or VC MUX (virtual
channel multiplex).
³ VLAN Support enables the unit to analyze and pass WAN tagged
ethernet frames through the virtual local area network (VLAN).
³ VLAN ID is a virtual local area network (VLAN) tag ranging from
0 through 4094.
³ VLAN Priority sets the priority of the virtual local area network (VLAN)
with a value ranging from 0 through 7.
³ NAT is the network address translation (NAT), which either enables the
unit to use a public router address for all outgoing packets, or exposes
the private LAN IP address to the WAN, if disabled.
IP Triple-Play Test Set 11
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
To select the WAN access parameters to configure:
1. From the Connection Setup pane, press the left/right function arrows
until the WAN Access tab is displayed.
2. Press the F1, F2, or F3 key located just below the tab to select it.
3. Press the up/down arrows to select the desired parameter.
4. Press to open the list or modify the parameter.
5. In the list, press the up/down arrows to select the function or mode.
OR
Use the alphanumeric keypad to enter the value you want to specify.
6. Press to confirm the selection.
WAN IP
The WAN IP tab allows you to configure the wide area network parameters
required to connect to the ISP for a Selected Profile composed of the
current LineMode and AccessMode selections.
When the AccessMode selection is set
to Routed BrgdEthernet DHCP, the
available parameters are the
following:
³ Vendor ID is the name of the unit,
maximum 80 characters.
³ Local MAC Address is the internal
MAC address of the unit: either
AXS200 or User Defined.
³ MAC Address is a specific MAC address, maximum 17 characters, if
you select User Defined for the previous parameter.
12 AXS-200/650
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
When the AccessMode selection is set
to Routed BrgdEthernet Static, the
available parameters are the
following:
³ IP Address is the address for the
unit that is actively connected to
your network or the internet at the
time of login.
³ Gateway is the IP address of the
default gateway.
³ Subnet Mask is the network address used to identify if the IP address is
within the same wide area network.
³ DNS1 is the address of the primary domain name server to be used by
the unit. If DNS is unavailable, enter 0.0.0.0.
³ DNS2 is the address of the secondary domain name server to be used
by the unit. If DNS is unavailable, enter 0.0.0.0.
³ Local MAC Address is the internal MAC address of the unit: either
AXS200 or User Defined.
³ MAC Address is a specific MAC address, maximum 17 characters, if
you select User Defined for the previous parameter.
IP Triple-Play Test Set 13
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
When the AccessMode selection is set
to Routed PPPoE, the available
parameters are the following:
³ Obtain IP is either Dynamic
where the access concentrator or
broadband remote access server
assigns a temporary IP address to
the unit, or Static where you enter
the IP address of the unit.
³ Static IP is the address of the current location assigned by the service
provider. This entry is unavailable if Obtain IP is set to Dynamic.
³ Login Name is your user ID.
³ Password is your user password.
Note: WAN IP setup is not required when Access Mode is set to Bridged. The line
encapsulation setting defines the parameters required.
To select the WAN IP parameters to configure:
1. From the Connection Setup pane, press the left/right function arrows
until the WAN IP tab is displayed.
2. Press the F1, F2, or F3 key located just below the tab to select it.
3. Press the up/down arrows to select the desired parameter.
4. Press to open the list or modify the parameter.
5. In the list, press the up/down arrows to select the function or mode.
OR
Use the alphanumeric keypad to enter the value you want to specify.
6. Press to confirm the selection.
14 AXS-200/650
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
LAN Setup
The LAN Setup tab allows you to configure the parameters required when
working in Throughmode, and the local area network (LAN) is connected
to the ethernet interface. These parameters only apply when the WAN
access mode is set to Routed.The described Selected Profile is composed
of the current LineMode and AccessMode selections.
The available parameters are the
following:
³ VLAN Tagging enables the unit to
recognize frames with a specified
PVID. This entry is disabled if
VLAN Support is set to Disable on
the WAN Access pane.
³ LAN DHCP Server enables the
dynamic host configuration
protocol (DHCP) mode for the LAN side of the connection.
³ LAN IP is the local network IP address of the unit.
³ LAN Subnet Mask is the network address mask used to identify if the
IP address is within the same local area network.
IP Triple-Play Test Set 15
Connection Setup for IP Triple-Play Verification Tests
Setup Line Connection
To select the LAN parameters to configure:
1. From the Connection Setup pane, press the left/right function arrows
until the LAN Setup tab is displayed.
2. Press the F1, F2, or F3 key located just below the tab to select it.
3. Press the up/down arrows to select the desired parameter.
4. Press to open the list or modify the parameter.
5. In the list, press the up/down arrows to select the function or mode.
OR
Use the alphanumeric keypad to enter the value you want to specify.
6. Press to confirm the selection.
16 AXS-200/650
4 Configure Tests for IP
Triple-Play Verification
The purpose of the Configure Tests function is to modify the unit to
include and perform various tests for the applications to be verified. These
tests are accessible through the different pane tabs.
To access the configure tests during a DSL/Ethernet based test:
1. From the Line Tests pane, use the up/down arrows to select the
Configure Tests entry.
2. Press to confirm the selection.
To view the available tabs:
Press the left/right function arrows on each side of the F1, F2, and F3 keys.
IP Triple-Play Test Set 17
Configure Tests for IP Triple-Play Verification
Configure Profile
Configure Profile
Before configuring all the line test parameters, you can refer to previously
saved profiles.
Select Configuration
The Select Config tab allows you to setup and store multiple profiles
containing specific configuration parameters for the unit. At power up, all
test configuration parameters are read from the last current test
configuration.
³ Read from File allows you to view
a list of previously saved profiles
with the first entry being Default.
³ Save to File allows you to save
test parameters to a default profile
or a new custom file name.
To select test configuration
parameters to be used during
Ethernet based tests:
1. From the Select Config tab pane, use the up/down arrows to highlight
an old or new configuration file name.
2. Press to confirm the selection.
3. Press the left arrow to highlight the Read from File button.
4. Press to confirm the selection.
5. Press the up/down arrows to highlight the text edit box.
6. Use the alphanumeric keypad to enter a custom profile name.
7. Press the left arrow to highlight the Save to File button to save the
configured profile.
18 AXS-200/650
Configure Tests for IP Triple-Play Verification
Configure Line Tests
Configure Line Tests
Auto Test
The purpose of the Auto Test function is to:
³ Establish a connection to the DSLAM
³ Log into an ISP
³ Per f o rm a Pin g test
The Auto Test tab allows you to select a series of tests to be configured in
the Auto Test procedure.
Your choice of tests to Enable or
Disable are the following:
³ IPTV Analysis runs an auto test for
video. When this entry is enabled,
all other test-choice entries on the
Auto Test pane are automatically
disabled.
³ Data Analysis runs an auto test for
data by enabling the unit to act as
a modem, allowing you to connect from your computer to the internet
via the unit’s Ethernet port. When this entry is enabled, all other
test-choice entries on the Auto Test pane are automatically disabled.
³ VoIP Analysis runs an auto test for voice. When this entry is enabled,
all other test-choice entries on the Auto Test pane are automatically
disabled.
³ CPE Ping Test checks the ICMP echo request during the auto test.
When this entry is enabled, IPTV, Data and VoIP analyses are
automatically disabled.
IP Triple-Play Test Set 19
Configure Tests for IP Triple-Play Verification
Configure Line Tests
³ CPE Trace Route reports the status of IP packets being sent to a
specified IP destination, and the path and time taken to do so, in auto
test. When this entry is enabled, IPTV, Data and VoIP analyses are
automatically disabled.
³ CPE HTTP Speed measures the speed of downloading web pages, in
auto test.When this entry is enabled, IPTV, Data and VoIP analyses are
automatically disabled.
³ CPE FTP Speed measures the speed of the file transfer protocol
download, in auto test.When this entry is enabled, IPTV, Data and VoIP
analyses are automatically disabled.
To select the tests to include:
1. Press the up/down arrows to highlight a desired test.
2. Press to toggle between Enable or Disable.
3. Select other tests as required.
20 AXS-200/650
Configure Tests for IP Triple-Play Verification
Configure Line Tests
Ping Test
The Ping Test tab allows you to configure the parameters to perform a ping
test, also known as an ICMP echo request, during the CPE test.
The available parameters are the
following:
³ IP Address lists either the URL or
IP Address where the unit pings.
³ URL/IP Address is the destination
IP address of the device actively
connected to the network.
³ Packet Size is a value from
32 through 1200 of the number of bytes sent in one packet. The default
value is 32.
³ Total Pings is the total number of ping packets to send out from
1 through 99. The default value is 3.
³ Timeout is the time in seconds from 1 through 15, that the unit will
wait for a response back from the destination device. The default value
is 1.
³ Max hops is the number of hops from 1 through 99, that the unit will
attempt to reach a destination IP address. The default value is 32.
To select the ping parameters to configure:
1. Press the up/down arrows to select the desired parameter.
2. Press to open the list or modify the parameter.
3. In the list, press the up/down arrows to select the function or mode.
OR
Use the alphanumeric keypad to enter the value you want to specify.
4. Press to confirm the selection.
IP Triple-Play Test Set 21
Configure Tests for IP Triple-Play Verification
Configure Line Tests
TraceRoute
The TraceRoute tab allows you to trace an IP packet from the unit (or a
computer) to a specified IP destination and define how many hops the
packet requires to reach the destination. This test is useful in determining
where the longest delays are occurring along the network path.
The available parameters are the
following:
³ Address Format lists the address
either as a URL or IP Address.
³ Destination Address is the
destination IP address.
³ Max hops is a value from
1 through 99 specifying the
maximum number of hops to be used in attempting to reach the
destination IP address. The default value is 32.
To select the traceroute parameters to configure:
1. Press the up/down arrows to select the desired parameter.
2. Press to open the list or modify the parameter.
3. In the list, press the up/down arrows to select the function or mode.
OR
Use the alphanumeric keypad to enter the value you want to specify.
4. Press to confirm the selection.
22 AXS-200/650
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