EXFO AXS-200-650 User Manual

AXS-200/650

IP Triple-Play Test Set

User Guide

Copyright © 2008 EXFO Electro-Optical Engineering Inc. All rights reserved.
No part of this publication may be reproduced, stored in a retrieval system
or transmitted in any form, be it electronically, mechanically, or by any
other means such as photocopying, recording or otherwise, without the
prior written permission of EXFO Electro-Optical Engineering Inc. (EXFO).

Information provided by EXFO is believed to be accurate and reliable.
However, no responsibility is assumed by EXFO for its use nor for any
infringements of patents or other rights of third parties that may result from
its use. No license is granted by implication or otherwise under any patent
rights of EXFO.

EXFO’s Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3.

The information contained in this publication is subject to change without
notice.

Trademarks

EXFO’s trademarks have been identified as such. However, the presence
or absence of such identification does not affect the legal status of any
trademark.

Units of Measurement

Units of measurement in this publication conform to SI standards and
practices.

Version number: 2.0.0

ii AXS-200/650

Contents

Contents

Certification Information ........................................................................................................v

1 Introducing the AXS-200/650 IP Triple-Play Test Set .................................. 1

Main Features .........................................................................................................................1

Typical Applications ................................................................................................................2

Connector Description ............................................................................................................2

Electrical Safety Information ...................................................................................................3

Conventions ............................................................................................................................4

2 Getting Started with Ethernet Testing ....................................................... 5

IP Tests ....................................................................................................................................5

3 Connection Setup for IP Triple-Play Verification Tests ............................... 7

Setup Profile ...........................................................................................................................7

Setup Line Connection ..........................................................................................................10

4 Configure Tests for IP Triple-Play Verification .......................................... 17

Configure Profile ...................................................................................................................18

Configure Line Tests ..............................................................................................................19

5 Running CPE Tests ...................................................................................... 31

Reading Results ....................................................................................................................31

Saving Results .......................................................................................................................37

6 IPTV Analysis ............................................................................................... 39

Reading Results ....................................................................................................................39

Saving Results .......................................................................................................................53

7 Data Analysis .............................................................................................. 55

Reading Results ....................................................................................................................55

Saving Results .......................................................................................................................62

8 Running a VoIP Test .................................................................................... 63

Reading Results ....................................................................................................................63

Saving Results .......................................................................................................................69

9 Troubleshooting ......................................................................................... 71

Solving Common Problems ...................................................................................................71

Contacting the Technical Support Group ..............................................................................72

Transportation ......................................................................................................................73

IP Triple-Play Test Set iii

Contents

10 Maintenance ................................................................................................75

General Maintenance ............................................................................................................75

Battery Charging and Replacing ...........................................................................................75

Recycling and Disposal (Applies to European Union Only) ....................................................76

11 Warranty ......................................................................................................77

General Information .............................................................................................................77

Liability .................................................................................................................................78

Exclusions .............................................................................................................................78

Certification ..........................................................................................................................78

Service and Repairs ...............................................................................................................79

EXFO Service Centers Worldwide ..........................................................................................80

A Technical Specifications ..............................................................................81

Index .................................................................................................................83

iv AXS-200/650

Certification Information

Certification Information

F.C.C. Information

Electronic test equipment is exempt from Part 15 compliance (FCC) in
the United States. However, compliance verification tests are
systematically performed on most EXFO equipment.

 Information

Electronic test equipment is subject to the EMC Directive in the European
Union. The EN61326 standard prescribes both emission and immunity
requirements for laboratory, measurement, and control equipment.
This unit has undergone extensive testing according to the European Union
Directive and Standards.

CSA Information

This unit is certified by the CSA (certificate number 162451) and was
evaluated according to applicable CSA and UL standards (as confirmed by
“C-US” mark) as well as applicable IEC standards for use in Canada, the
United States, and other countries.

IP Triple-Play Test Set v

Certification Information

Application of Council Directive(s): 73/23/EEC - The Low Voltage Directive

89/336/EEC - The EMC Directive

And their amendments
Manufacturer’s Name: EXFO Electro-Optical Engineering Inc.
Manufacturer’s Address: 400 Godin Avenue,

Quebec, Quebec

Canada, G1M 2K2

[phone]
Equipment Type/Environment: Test & Measurement / Industrial
Trade Name/Model No.: AXS-200/650

(Ethernet Triple-Play Test Set)

Standard(s) to which Conformity is Declared:

EN 61010-1:2001 Safety Requirements for Elect rical Equipment for M easurement,

Control, and Laboratory Use, Part 1: General Requirements.

EN 55022: 1998/ A2: 2003 Limits and Methods of Measurement of Radio Disturbance

Characteristics of Information Technology Equipment.

EN 61326:1997 / A1:1998 +
A2:2001 + A3:2003

Electrical Equipment for Measurement, Control and Laboratory
Use - EMC Requirements

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standards.

Manufacturer

Signature:

Full Name: Stephen Bull, E. Eng

Position: Vice-President Research and

Development

Address: 400 Godin Avenue, Quebec (Quebec)

Canada

Date: April 18, 2007

DECLARATION OF CONFORMITY

vi AXS-200/650

1 Introducing the AXS-200/650

IP Triple-Play Test Set

The AXS-200/650 IP Triple-Play Test Set is a handheld unit designed to
provide triple-play Quality of Experience (QoE) measurements. This test
set offers a quick and thorough method for deploying triple-play services ­IPTV, VoIP and data - inside the customer premises. The AXS-200/650 not
only verifies service quality for every customer, but also executes
downstream performance measurements such as actual IP data rates and
Ethernet bit rates. In addition, it provides advanced IPTV measurements
such as packet jitter and loss, PCR jitter, MDI, and IGMP zap time. The
AXS-200/650 IP Triple-Play Test Set monitors residential VoIP call flow and
statistics, facilitating VoIP QoS assurance.

Main Features

³ Provides key IPTV qualification parameters with features such as

set-top box (STB) emulation, join/leave requests, PCR jitter analysis
and MDI reporting.

³ Validates IPTV service quality for every subscriber through per

subscriber MDI video quality measurements.

³ Quantify IPTV QoE degradation due to the impact of other triple play

services, such as time-sensitive voice and bursty data traffic.

³ Offers superior network testing such as ping and traceroute

measurements as well as HTTP and FTP speed testing.

³ Facilitates troubleshooting.

IP Triple-Play Test Set 1

Introducing the AXS-200/650 IP Triple-Play Test Set

LAN connector for
Ethernet output

WAN connector for

Ethernet input

Headset connector

Typic a l Ap pl ic ation s

Typical Applications

The AXS-200/650 allows you to test inside the customer premises over
Ethernet for applications, such as:

³ Auto test

³ CPE tests

³ IPTV analysis

³ Data analysis

³ VoIP analysis

Connector Description

The top of the AXS-200/650 module supports connections to a wide area
network (WAN) and a local area network (LAN).

2 AXS-200/650

Introducing the AXS-200/650 IP Triple-Play Test Set

Electrical Safety Information

Electrical Safety Information

For information about equipment rating for temperature, environment, and
power supply, refer to the Safety Information chapter of the AXS-200 User
Guide.

IP Triple-Play Test Set 3

Introducing the AXS-200/650 IP Triple-Play Test Set

Conventions

Conventions

Before using the product described in this manual, you should understand
the following conventions:

WARNING

Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury. Do not proceed unless you
understand and meet the required conditions.

CAUTION

Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury. Do not proceed unless you
understand and meet the required conditions.

CAUTION

Indicates a potentially hazardous situation which, if not avoided,
may result in component damage. Do not proceed unless you
understand and meet the required conditions.

IMPORTANT

Refers to information about this product you should not overlook.

4 AXS-200/650

2 Getting Started with Ethernet

Testing

The AXS-200/650 not only verifies service and connectivity to the DSLAM,
but also executes upstream and downstream performance measurements
such as actual data rates, attenuation, and noise margin. In addition, it
provides advanced IPTV measurements such as packet jitter and loss, PCR
jitter, MDI, PID viewer and IGMP zap time; and also supports higher layer
testing such as ping, traceroute and web download speed.

IP Tests

Ethernet tests include the Auto Test function, CPE tests and IPTV, data, and
VoIP analyses.

Line Tests Menu

The Line Tests pane lists all the test capabilities of the unit.

To access the Ethernet-based
tests:

1. From the Home page, use the up

or down arrow key to highlight
Line Tests, then press .

2. From the Line Tests pane,
highlight the desired item and
press

OR

press the corresponding item number.

When selected, each of the five tests starts, using the connection setup
from the current profile.

³ Connection Setup allows you to setup a series of connection

parameters for Auto Test and CPE testing, IPTV, data, and VoIP
analyses beginning with the Select Profile tab.

IP Triple-Play Test Set 5

Getting Started with Ethernet Testing

IP Tests

³ Configure Tests allows you to configure a series of test parameters

to verify applications, beginning with Auto Test.

³ Read Saved Result allows you to view the Read Results page.

Read Saved Results

The Read Results pane tab allows you to select a test type and view the
results of all the files previously saved.

Types listed include the following
Ethernet tests:

³ CPE Test

³ IPTV Analysis

³ Data Analysis

³ VoIP Analysis

To select the test type results to
read:

1. Press to open the list.

2. In the list, press the up/down arrows to select the test type.

3. Press to confirm the selection.

6 AXS-200/650

3 Connection Setup for IP

Triple-Play Verification Tests

The purpose of the Connection Setup function is to configure the unit for a
series of connection parameters for Auto Test and CPE testing, and IPTV,
data, and VoIP analyses. These parameters are accessible through the
different pane tabs.

To configure the connection parameters during Ethernet based
tests:

1. From the Line Tests pane, use the up/down arrows to select the

Connection Setup entry.

2. Press to confirm the selection.

To view the available tabs:

Press the left/right function arrows on each side of the F1, F2, and F3 keys.

Setup Profile

Profiles can be created and stored in the internal memory for later use.
They can also be stored externally or exported to another unit via a USB
memory device or HyperTerminal. You can easily load an external profile
through the USB port and a HyperTerminal.

IP Triple-Play Test Set 7

Connection Setup for IP Triple-Play Verification Tests

Setup Profile

Selected Profile

The Selected Profile tab allows you to configure and store multiple profiles
containing specific setups for the unit. The default settings for current
profile are: Profile Name is Default; LineMode is Ethernet; and
AccessMode is Bridged.

³ Profile Name is a list of all

available profile files in the current
directory with the first entry being
Default. Once you open the
selected profile, it remains active
in the unit until a different or
newer profile is selected. You can
store over 100 profiles.

³ Line Mode is Ethernet.

³ AccessMode displays a list of values for the Ethernet Line Mode

selection.

Bridged

Routed Ethernet DHCP

Routed Ethernet Static

Routed PPPoE

8 AXS-200/650

Connection Setup for IP Triple-Play Verification Tests

Setup Profile

When you change the selections, the following actions should be
performed:

1. Fill the ProfileName list box with the list of files from the new directory

\LineMode\AccessMode.

2. Change the ProfileName selection to Default if the profile file with the
current ProfileName does not exist in the new directory.

3. Reload the current profile from the new profile file.

At power up, all settings are read from the last current profile.

³ Custom Profile is the new name

of the profile.

To save modifications made to a
CustomProfile:

1. Select Save as New Profile and

create and save a new
CustomProfile name in the
current directory
\LineMode\AccessMode.

2. If the file with CustomProfile name already exists in the current
directory, you will be prompted to overwrite it.

To cancel modifications made to a CustomProfile:

1. Select Cancel Modifications and reload the current profile with the

default profile.

2. Proceed with the previously selected action (Back/Home/Start).

IP Triple-Play Test Set 9

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

Setup Line Connection

Line Parameters

The Line Params tab allows you to set the Ethernet negotiation modes for
a Selected Profile composed of the current AccessMode selections.

When the LineMode selection is
Ethernet, the available parameters are
the following:

³ Link Speed is a choice between

AUTO (negotiated during the link
establishment), 100 or 10 Mbps.

³ Connect Mode is Full-duplex or

Half-duplex, when Link Speed is
set to either 100 or 10 Mbps.

To select the line parameters to configure:

1. From the Connection Setup pane, press the left/right function arrows

until the Line Params tab is displayed.

2. Press the F1, F2, or F3 key located just below the tab to select it.

3. Press the up/down arrows to select the desired parameter.

4. Press to open the list or modify the parameter.

5. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

6. Press to confirm the selection.

10 AXS-200/650

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

WAN Access

The WAN Access tab allows you to configure the physical line parameters
required to connect to the ISP (internet service provider). The described
Selected Profile is composed of the current LineMode and AccessMode
selections.

The available parameters are the
following:

³ Encapsulation Type depends on

the network configuration and sets
the ATM to either LLC also known
as LLC-SNAP (logical link
control-sub network address
protocol) or VC MUX (virtual
channel multiplex).

³ VLAN Support enables the unit to analyze and pass WAN tagged

ethernet frames through the virtual local area network (VLAN).

³ VLAN ID is a virtual local area network (VLAN) tag ranging from

0 through 4094.

³ VLAN Priority sets the priority of the virtual local area network (VLAN)

with a value ranging from 0 through 7.

³ NAT is the network address translation (NAT), which either enables the

unit to use a public router address for all outgoing packets, or exposes
the private LAN IP address to the WAN, if disabled.

IP Triple-Play Test Set 11

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

To select the WAN access parameters to configure:

1. From the Connection Setup pane, press the left/right function arrows

until the WAN Access tab is displayed.

2. Press the F1, F2, or F3 key located just below the tab to select it.

3. Press the up/down arrows to select the desired parameter.

4. Press to open the list or modify the parameter.

5. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

6. Press to confirm the selection.

WAN IP

The WAN IP tab allows you to configure the wide area network parameters
required to connect to the ISP for a Selected Profile composed of the
current LineMode and AccessMode selections.

When the AccessMode selection is set
to Routed BrgdEthernet DHCP, the
available parameters are the
following:

³ Vendor ID is the name of the unit,

maximum 80 characters.

³ Local MAC Address is the internal

MAC address of the unit: either
AXS200 or User Defined.

³ MAC Address is a specific MAC address, maximum 17 characters, if

you select User Defined for the previous parameter.

12 AXS-200/650

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

When the AccessMode selection is set
to Routed BrgdEthernet Static, the
available parameters are the
following:

³ IP Address is the address for the

unit that is actively connected to
your network or the internet at the
time of login.

³ Gateway is the IP address of the

default gateway.

³ Subnet Mask is the network address used to identify if the IP address is

within the same wide area network.

³ DNS1 is the address of the primary domain name server to be used by

the unit. If DNS is unavailable, enter 0.0.0.0.

³ DNS2 is the address of the secondary domain name server to be used

by the unit. If DNS is unavailable, enter 0.0.0.0.

³ Local MAC Address is the internal MAC address of the unit: either

AXS200 or User Defined.

³ MAC Address is a specific MAC address, maximum 17 characters, if

you select User Defined for the previous parameter.

IP Triple-Play Test Set 13

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

When the AccessMode selection is set
to Routed PPPoE, the available
parameters are the following:

³ Obtain IP is either Dynamic

where the access concentrator or
broadband remote access server
assigns a temporary IP address to
the unit, or Static where you enter
the IP address of the unit.

³ Static IP is the address of the current location assigned by the service

provider. This entry is unavailable if Obtain IP is set to Dynamic.

³ Login Name is your user ID.

³ Password is your user password.

Note: WAN IP setup is not required when Access Mode is set to Bridged. The line

encapsulation setting defines the parameters required.

To select the WAN IP parameters to configure:

1. From the Connection Setup pane, press the left/right function arrows

until the WAN IP tab is displayed.

2. Press the F1, F2, or F3 key located just below the tab to select it.

3. Press the up/down arrows to select the desired parameter.

4. Press to open the list or modify the parameter.

5. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

6. Press to confirm the selection.

14 AXS-200/650

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

LAN Setup

The LAN Setup tab allows you to configure the parameters required when
working in Throughmode, and the local area network (LAN) is connected
to the ethernet interface. These parameters only apply when the WAN
access mode is set to Routed.The described Selected Profile is composed
of the current LineMode and AccessMode selections.

The available parameters are the
following:

³ VLAN Tagging enables the unit to

recognize frames with a specified
PVID. This entry is disabled if
VLAN Support is set to Disable on
the WAN Access pane.

³ LAN DHCP Server enables the

dynamic host configuration
protocol (DHCP) mode for the LAN side of the connection.

³ LAN IP is the local network IP address of the unit.

³ LAN Subnet Mask is the network address mask used to identify if the

IP address is within the same local area network.

IP Triple-Play Test Set 15

Connection Setup for IP Triple-Play Verification Tests

Setup Line Connection

To select the LAN parameters to configure:

1. From the Connection Setup pane, press the left/right function arrows

until the LAN Setup tab is displayed.

2. Press the F1, F2, or F3 key located just below the tab to select it.

3. Press the up/down arrows to select the desired parameter.

4. Press to open the list or modify the parameter.

5. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

6. Press to confirm the selection.

16 AXS-200/650

4 Configure Tests for IP

Triple-Play Verification

The purpose of the Configure Tests function is to modify the unit to
include and perform various tests for the applications to be verified. These
tests are accessible through the different pane tabs.

To access the configure tests during a DSL/Ethernet based test:

1. From the Line Tests pane, use the up/down arrows to select the

Configure Tests entry.

2. Press to confirm the selection.

To view the available tabs:

Press the left/right function arrows on each side of the F1, F2, and F3 keys.

IP Triple-Play Test Set 17

Configure Tests for IP Triple-Play Verification

Configure Profile

Configure Profile

Before configuring all the line test parameters, you can refer to previously
saved profiles.

Select Configuration

The Select Config tab allows you to setup and store multiple profiles
containing specific configuration parameters for the unit. At power up, all
test configuration parameters are read from the last current test
configuration.

³ Read from File allows you to view

a list of previously saved profiles
with the first entry being Default.

³ Save to File allows you to save

test parameters to a default profile
or a new custom file name.

To select test configuration
parameters to be used during
Ethernet based tests:

1. From the Select Config tab pane, use the up/down arrows to highlight

an old or new configuration file name.

2. Press to confirm the selection.

3. Press the left arrow to highlight the Read from File button.

4. Press to confirm the selection.

5. Press the up/down arrows to highlight the text edit box.

6. Use the alphanumeric keypad to enter a custom profile name.

7. Press the left arrow to highlight the Save to File button to save the

configured profile.

18 AXS-200/650

Configure Tests for IP Triple-Play Verification

Configure Line Tests

Configure Line Tests

Auto Test

The purpose of the Auto Test function is to:

³ Establish a connection to the DSLAM

³ Log into an ISP

³ Per f o rm a Pin g test

The Auto Test tab allows you to select a series of tests to be configured in
the Auto Test procedure.

Your choice of tests to Enable or
Disable are the following:

³ IPTV Analysis runs an auto test for

video. When this entry is enabled,
all other test-choice entries on the
Auto Test pane are automatically
disabled.

³ Data Analysis runs an auto test for

data by enabling the unit to act as
a modem, allowing you to connect from your computer to the internet
via the unit’s Ethernet port. When this entry is enabled, all other
test-choice entries on the Auto Test pane are automatically disabled.

³ VoIP Analysis runs an auto test for voice. When this entry is enabled,

all other test-choice entries on the Auto Test pane are automatically
disabled.

³ CPE Ping Test checks the ICMP echo request during the auto test.

When this entry is enabled, IPTV, Data and VoIP analyses are
automatically disabled.

IP Triple-Play Test Set 19

Configure Tests for IP Triple-Play Verification

Configure Line Tests

³ CPE Trace Route reports the status of IP packets being sent to a

specified IP destination, and the path and time taken to do so, in auto
test. When this entry is enabled, IPTV, Data and VoIP analyses are
automatically disabled.

³ CPE HTTP Speed measures the speed of downloading web pages, in

auto test.When this entry is enabled, IPTV, Data and VoIP analyses are
automatically disabled.

³ CPE FTP Speed measures the speed of the file transfer protocol

download, in auto test.When this entry is enabled, IPTV, Data and VoIP
analyses are automatically disabled.

To select the tests to include:

1. Press the up/down arrows to highlight a desired test.

2. Press to toggle between Enable or Disable.

3. Select other tests as required.

20 AXS-200/650

Configure Tests for IP Triple-Play Verification

Configure Line Tests

Ping Test

The Ping Test tab allows you to configure the parameters to perform a ping
test, also known as an ICMP echo request, during the CPE test.

The available parameters are the
following:

³ IP Address lists either the URL or

IP Address where the unit pings.

³ URL/IP Address is the destination

IP address of the device actively
connected to the network.

³ Packet Size is a value from

32 through 1200 of the number of bytes sent in one packet. The default
value is 32.

³ Total Pings is the total number of ping packets to send out from

1 through 99. The default value is 3.

³ Timeout is the time in seconds from 1 through 15, that the unit will

wait for a response back from the destination device. The default value
is 1.

³ Max hops is the number of hops from 1 through 99, that the unit will

attempt to reach a destination IP address. The default value is 32.

To select the ping parameters to configure:

1. Press the up/down arrows to select the desired parameter.

2. Press to open the list or modify the parameter.

3. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

IP Triple-Play Test Set 21

Configure Tests for IP Triple-Play Verification

Configure Line Tests

TraceRoute

The TraceRoute tab allows you to trace an IP packet from the unit (or a
computer) to a specified IP destination and define how many hops the
packet requires to reach the destination. This test is useful in determining
where the longest delays are occurring along the network path.

The available parameters are the
following:

³ Address Format lists the address

either as a URL or IP Address.

³ Destination Address is the

destination IP address.

³ Max hops is a value from

1 through 99 specifying the
maximum number of hops to be used in attempting to reach the
destination IP address. The default value is 32.

To select the traceroute parameters to configure:

1. Press the up/down arrows to select the desired parameter.

2. Press to open the list or modify the parameter.

3. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

22 AXS-200/650

Configure Tests for IP Triple-Play Verification

Configure Line Tests

HTTP Speed

The HTTP Speed tab allows you to
enter the Download Address which is
the destination IP address or web site
URL to be downloaded (depending on
the test selected) from the http server.

To select the download parameter
to configure:

1. Press the up/down arrows to

select the desired parameter.

2. Press to modify the parameter.

3. Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

IP Triple-Play Test Set 23

Configure Tests for IP Triple-Play Verification

Configure Line Tests

FTP Speed

The FTP Speed tab allows you to configure the file transfer protocol
parameters for downloading and uploading files to the server.

The available parameters are the
following:

³ Ftp Server Address is the address

of the file transfer protocol (FTP),
maximum 72 characters.

³ Login ID is your user name,

maximum 72 characters. The
default value is anonymous.

³ Password is your user password, maximum 36 characters.

³ Download File Name is the filename requested for downloading,

maximum 128 characters; left blank if no download test is required.

³ Upload File Name is the filename used for uploading, maximum

128 characters.

³ Upload File Size(Kbytes) is the number of bytes or size of the file to be

uploaded to the server.Valid values range from 1 through 65536.

To select the FTP speed parameters to configure:

1. Press the up/down arrows to select the desired parameter.

2. Press to modify the parameter.

3. Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

24 AXS-200/650

Configure Tests for IP Triple-Play Verification

Configure Line Tests

IPTV Analysis

The IPTV Analysis tab allows you to configure the unit for video testing.

The parameters are the following:

³ Join Multicast Address is the

multicast address of the channel
that is automatically requested to
join when running the video
analysis during the auto test.

³ Monitoring Interval is a list of

time interval values - 8, 16, 32, or
64 min - to set the length of time
for which data is plotted on a graph.

³ Test Thresholds allow you to set critical quality of service (QoS)

values for delivering IPTV over Ethernet.

³ Max Packet Jitter (ms) is a value in accordance with the network

characteristics, ranging from 0 through 99 milliseconds, to be used
as the pass or fail criteria for QoS.

³ Max Lost Packet Ratio (%) is a percentage of the total packet rate,

ranging from 0 through 10.00, to use as pass/fail criteria for QoS.

³ Max ZAP Time(ms) is the time in milliseconds, ranging from

0 through 999, required for a channel change and to be considered
when evaluating IPTV QoS.

³ MAX PCR Jitter (ms) is the short-term variation in milliseconds,

ranging from 0 through 999, of the arrival of the PCR (program
clock reference) information at the video decoder.

³ Max MDI:DF (ms) is the media delivery index (MDI) to delay factor

(DF) in milliseconds, ranging from 0 through 999.

³ Max MDI:MLR (packs/s) is the media delivery index (MDI) to

media loss rate (MLR) in packets lost per second, ranging from
0 through 999.

IP Triple-Play Test Set 25

Configure Tests for IP Triple-Play Verification

Configure Line Tests

To select the IPTV analysis parameters to configure:

1. Press the up/down arrows to select the desired parameter.

2. Press to open the list or modify the parameter.

3. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

26 AXS-200/650

Configure Tests for IP Triple-Play Verification

Configure Line Tests

VoIP Analysis

The VoIP A nalysis tab allows you to configure the unit for voice over IP
testing.

The parameters are the following:

³ Monitoring Interval is a list of

time interval values - 8, 16, 32, or
64 min - to set the length of time
for which data is plotted on a
graph.

³ Test Thresholds allow you to

specify the thresholds against
which the actual measured
unit/DSLAM negotiated results will be evaluated.

³ Max PCR Jitter (ms) is a value in accordance with the

characteristics of the network, ranging from 0 through 200 to be
used as the pass or fail criteria for the quality of service (QoS).

³ Max Lost Packet Ratio (%) is a percentage of the total packet rate,

to be used as the pass or fail criteria for the quality of service
(QoS).

To select the VoIP analysis parameters to configure:

1. Press the up/down arrows to select the desired parameter.

2. Press to open the list or modify the parameter.

3. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

IP Triple-Play Test Set 27

Configure Tests for IP Triple-Play Verification

Configure Line Tests

Data Analysis

The Data Analysis tab allows you to
select the Monitoring Interval which
is a list of time interval values - 8, 16,
32, or 64 min - to set the length of time
for which data is plotted on a graph.

To select the monitoring interval:

1. Press the up/down arrows to

select the parameter.

2. Press to open the list.

3. In the list, press the up/down arrows to select the value.

4. Press to confirm the selection.

28 AXS-200/650

Configure Tests for IP Triple-Play Verification

Configure Line Tests

STB Support

The STB Support tab allows you to specify the network addresses for up to
four set-top boxes to be emulated. This pane is active only for bridged
access mode.

The available parameters are the
following:

³ Number of STB is the quantity of

set top boxes (maximum 4) to be
emulated by the unit at the testing
location.

³ Obtain STB IP is either Dynamic

where the access concentrator or
broadband remote access server
assigns a temporary IP address to the set top box, or Static where you
enter the IP address of the set top box.

³ STB Vendor ID is the name of the set top box, maximum

80 characters. This entry is unavailable if Obtain STB IP is set to Static.

³ MAC1-4 is the MAC address for each specified set top box.

³ IP1-4 is the IP address for each set top box that has been specified.

To select the STB support parameters to configure:

1. Press the up/down, left/right arrows to select the desired parameter.

2. Press to open the list or modify the parameter.

3. In the list, press the up/down arrows to select the function or mode.

OR

Use the alphanumeric keypad to enter the value you want to specify.

4. Press to confirm the selection.

IP Triple-Play Test Set 29

5 Running CPE Tests

The purpose of the CPE Test function is to establish a connection to the
DSLAM and confirm the status of the Ethernet line. You can then log on to
an ISP to perform advanced tests, including Ping, TraceRoute, and
download speed tests.

To view the available tabs:

Press the left/right function arrows on each side of the F1, F2, and F3 keys.

Reading Results

Test Summary

The TestSummary tab allows you to view the PASS/FAI L status and Details
of a series of CPE test results.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ WAN Status displays whether the

unit is Connected to the wide area
network, or in idle mode.

³ PingTest is also known as ICMP echo request and determines network

connectivity and accessibility.

³ TraceRoute reports the path and the time of an IP packet to reach the

destination IP address.

³ HTTP Speed allows you to evaluate the speed at which a particular

web page or URL or web object can be downloaded by the unit.

³ FTP Speed displays the status of whether the file transfer protocol was

completed or not.

IP Triple-Play Test Set 31

Running CPE Tests

Reading Results

³ Details button shortcuts to the applicable tab which provides more

information about a particular test result.

To view more information about each available test result:

1. Press the up/down arrows to highlight the Details button alongside the

desired test result.

2. Press to select the desired Details button.

Line Status

The Line Status tab allows you to view the conditions of the line under test
which was configured in the connection setup.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ LinkSpeed is a choice between

AUTO (negotiated during the link
establishment), 100 or 10 Mbps.

³ ConnectMode is FULL_DUP or HALF_DUP, when Link Speed is set to

either 100 or 10 Mbps.

32 AXS-200/650

Running CPE Tests

Reading Results

WAN Status

The WAN Status tab allows you to view the status of the connection
between the wide area network and the ISP.

The available test results are the
following:

³ WAN Access specifies the type of

wide area network access, either
Bridged or Routed mode.

³ Status displays either Connected

or Disconnected for the particular
line connection under test.

³ Encapsulat is the encapsulation method used by the network and

consists of the following types:

³ PPPoE is point-to-point protocol over Ethernet.

³ Bridged Ether DHCP is also known as multi-protocol

encapsulation over ATM (MPoA).

³ Assigned IP is the IP address information assigned to the unit that is

actively connected to your network or the internet at the time of login.

³ Gateway is the IP address of the default gateway.

³ Subnet Mask is the network address used to identify if the IP address is

within the same wide area network.

³ DNS1 is the address of the primary domain name server to be used by

the unit.

³ DNS2 is the address of the secondary domain name server to be used

by the unit.

IP Triple-Play Test Set 33

Running CPE Tests

Reading Results

Ping Test

The Ping Test tab allows you to view the PA S S /FAIL summary status of
either a Ping Address or Ping Gateway.

The available test results are the
following:

³ Address Format lists either the

URL or IP Address where the unit
pings.

³ URL/IP Address is the IP address

(a.b.c.d) or domain name
(www.abcd.com) of the
destination being pinged.

³ PckSize is the number of bytes sent in one packet ranging from

32 through 1200 (default is 32 bytes).

³ Pings display the total number of ping requests to be sent.

³ Ping Status is the duration in milliseconds (ms) it took the data to

come back from the destination device.

³ Summary:

³ Packetsize displays the size of the Ping packet as selected.

³ Sent/Received: shows the number of packets sent versus the

number of packets received.

³ Average round trip time is the duration in milliseconds (ms) it

took the data to reach the destination device and come back.

34 AXS-200/650

Running CPE Tests

Reading Results

TraceRoute

The TraceRoute tab allows you to view the PA SS/FAIL status of an IP
packet being sent to a specified IP destination, and the path and time taken
to do so.

The available test results are the
following:

³ Dest.Addr. is the destination IP or

URL address.

³ Max hops specifies the maximum

number of hops used in
attempting to reach the
destination address.

³ Trace button starts TraceRoute, displaying the test progress in the area

below.

HTTP Speed

The HTTP Speed tab allows you to view the PA SS/FAIL summary status of
the download test configured in the CPE test setup.

The available test results are the
following:

³ DwnlAddress is the destination IP

address or website that was
downloaded.

³ Download button starts the HTTP

speed test, displaying the progress
below.

³ Resolving Address is the address of the DwnlAddress.

³ Download Bytes displays the count of bytes received.

IP Triple-Play Test Set 35

Running CPE Tests

Reading Results

³ Download Time is the amount of time it took to receive the download

bytes.

³ Download Speed is the speed at which the unit is capable of

downloading a web page or content.

FTP Speed

The FTP Speed tab allows you to view the PA SS/FAIL summary status of
whether or not the file transfer protocol (FTP) which was configured in the
CPE test setup was completed successfully or not.

The available test results are the
following:

³ FTPServer is the IP address of the

connected FTP server.

³ Login Name is your user ID.

³ Password is your user password.

³ Download File is the name of the

file downloaded to the FTP server.

The Download button starts downloading the file entered here.

³ Upload File is the name of the file uploaded to the FTP server. The file

size is limited to a maximum of 64 Mb.

The UpLoad button starts uploading the file entered here.

³ File Name is the name of the uploaded or downloaded file being

summarized on the pane.

³ Received Bytes displays the number of bytes that was downloaded

from the FTP server.

³ Elapsed Time is the duration in ms of downloading/uploading the file.

³ Estimated speed is the calculated rate - number of received bytes

divided by elapsed time - of downloading/uploading the file.

36 AXS-200/650

Running CPE Tests

Saving Results

Saving Results

Save Result

The Save Result tab allows you to save your test results to a file or to an
HTML report.

Each entry on the pane is described
below:

³ Result File Name is the current

date and time stamp plus you can
enter any filename.

Save to File button saves the file in
memory.

³ HTML Report Name is the current

date and time stamp plus you can enter any name for the HTML file.

³ Report Header is where you can enter any comment. The initial value

is the current test followed by the date and time stamp.

Save to Report button saves the results to the HTML report.

IP Triple-Play Test Set 37

6IPTV Analysis

The IPTV Analysis test functionality provides all the required information
for the installation, maintenance, and/or troubleshooting of video services,
including IPTV, delivered over Ethernet.

To view the available tabs:

Press the left/right function arrows on each side of the F1, F2, and F3 keys.

Reading Results

Test Summary

The Test Summary tab allows you to view the PA SS/FAIL status and
Details of all the tests configured. If a measured value is out of the

threshold range configured for the IPTV analysis setup, the Test Summary
screen displays a FAIL message.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ WAN Status displays whether the

unit is Connected to the wide area
network, or in idle mode.

³ IP PacketLoss is the total number of lost video packets within the

threshold range.

³ IP PacketJitter is the variance of the real-time transport protocol (RTP)

data packet inter-arrival time.

IP Triple-Play Test Set 39

IPTV Analysis

Reading Results

³ IGMP ZAPTime is the time required for a channel change when traffic

is being transferred between the central network and STB.

³ PCR Jitter is the short-term variation in the arrival of program clock

reference (PCR) information at the video decoder.

³ MDI:DF is the media delivery index (MDI) delay factor (DF) which

monitors the amount of time the video must be delayed in the virtual
buffer due to cumulative IP packet jitter and IP packetization.

³ MDI:MLR is the media delivery index (MDI) media loss rate (MLR),

which monitors the amount of media packet loss experienced per
second.

³ Details button shortcuts to the applicable tab which provides more

information about a particular test result.

To view more information about each available test result:

1. Press the up/down arrows to highlight the Details button alongside the

desired test result.

2. Press to select the desired Details button.

40 AXS-200/650

IPTV Analysis

Reading Results

Line Status

The Line Status tab allows you to view the conditions of the line under test
which was configured in the connection setup.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ LinkSpeed is a choice between

AUTO (negotiated during the link
establishment), 100 or 10 Mbps.

³ ConnectMode is FULL_DUP or HALF_DUP, when Link Speed is set to

either 100 or 10 Mbps.

IP Triple-Play Test Set 41

IPTV Analysis

Reading Results

WAN Status

The WAN Status tab allows you to view the status of the connection
between the wide area network and the ISP.

The available test results are the
following:

³ WAN Access specifies the type of

wide area network access, either
Bridged or Routed mode.

³ Status displays either Connected

or Disconnected for the particular
line connection under test.

³ Encapsulat is the encapsulation method used by the network and

consists of the following types.

³ PPPoE is point-to-point protocol over Ethernet.

³ Bridged Ether DHCP is also known as multi-protocol

encapsulation over ATM (MPoA).

³ Assigned IP is the IP address information assigned to the unit that is

actively connected to your network or the internet at the time of login.

³ Gateway is the IP address of the default gateway.

³ Subnet Mask is the network address used to identify if the IP address is

within the same wide area network.

³ DNS1 is the address of the primary domain name server to be used by

the unit.

³ DNS2 is the address of the secondary domain name server to be used

by the unit.

42 AXS-200/650

IPTV Analysis

Reading Results

LAN Status

The LAN Status tab allows you to view the Customer Info configured for
the local area network (LAN).

The available information is as
follows:

³ STB IP address is the IP address

of the set-top box (STB)
connected to the LAN port.

³ STB MAC address is the MAC

address of the STB connected to
the LAN port.

³ Subnet Mask is the network address used to identify if the IP address is

within the same local area network.

³ Gateway is the IP address of the default gateway.

Network Activity

The Network Activity tab allows you to
view the PPPoE (point-to-point
protocol over Ethernet), DHCP
(dynamic host configuration protocol)
and TFTP (trivial file transfer protocol)
mode sessions resulting from the
video tests.

IP Triple-Play Test Set 43

IPTV Analysis

Reading Results

Down Stream Rate

The DnStreamRate tab allows you to view the bit rates of different layers
related to the IPTV service.

The available test results are the
following:

³ Line Rate is the actual rate

achieved by the circuit, in kbps.

³ Ave IP Bit Rate is the average IP

data rate for the IPTV service,
including all channels detected.

³ Reset Statistics button sets all

monitoring values to 0.

ERR Indicator

The ERR Indicator tab allows you to view the errors encountered at the
different layers related to the IPTV service.

The available test results are the
following:

³ IP Packet/Pck Loss is the number

of packets lost, with errors, or out
of sequence, during the test
period.

³ Loss Ratio is the percentage of IP

packet loss during a one second
period.

³ Reset Statistics button sets all monitoring values to 0.

44 AXS-200/650

IPTV Analysis

Reading Results

IGMP Monitor

The IGMP Monitor tab allows you to confirm that IGMP traffic is being
transferred between the central network and STB, and view the statistics.

The available statistics are the
following:

³ Queries counts the number of

IGMP queries issued by the
network.

³ Join Request is the number of

unsolicited IGMP “joins” issued by
the STB or the user.

³ Leave Request is the number of IGMP “leaves” issued by the STB or

the user.

³ Last Request displays the multicast addresses for Join/Leave

channels.

³ zap time(ms) is the time required for a channel change or join, and is

one of the key factors to be considered when evaluating the IPTV
quality of service (QoS).

To start/stop reporting:

1. To have the STB send an IGMP report with the multicast IP address,

press Join.

2. To inform the network to stop sending the current stream, press Leave.

IP Triple-Play Test Set 45

IPTV Analysis

Reading Results

RTSP Info

The RTSP Info tab allows you to view the media stream sessions
established by the real time streaming protocol (RTSP).

The available test results are the
following:

³ RTSP Stream is the IP address of

the last RTSP server port.

³ Status displays a message for the

condition of the last RTSP.

³ Res Time is the response time in

ms from video request to
incoming video data.

³ StatCode displays the RTSP status codes defined as follows:

³ 100 - Continue
³ 200 - OK
³ 201 - Created
³ 250 - Low on Storage Space
³ 300 - Multiple Choices
³ 301 - Moved Permanently
³ 302 - Moved Temporarily
³ 303 - See Other
³ 304 - Not Modified
³ 305 - Use Proxy
³ 400 - Bad Request
³ 401 - Unauthorized
³ 402 - Payment Required
³ 403 - Forbidden
³ 404 - Not Found
³ 405 - Method Not Allowed

46 AXS-200/650

³ 406 - Not Acceptable
³ 407 - Proxy Authentication Required
³ 408 - Request Time-out
³ 410 - Gone
³ 411 - Length Required
³ 412 - Precondition Failed
³ 413 - Request Entity Too Large
³ 414 - Request-URI Too Large
³ 415 - Unsupported Media Type
³ 451 - Parameter Not Understood
³ 452 - Conference Not Found
³ 453 - Not Enough Bandwidth
³ 454 - Session Not Found
³ 455 - Method Not Valid in This State
³ 456 - Header Field Not Valid for Resource
³ 457 - Invalid Range
³ 458 - Parameter Is Read-Only
³ 459 - Aggregate operation not allowed
³ 460 - Only aggregate operation allowed
³ 461 - Unsupported transport
³ 462 - Destination unreachable
³ 463 - Key management Failure
³ 500 - Internal Server Error
³ 501 - Not Implemented
³ 502 - Bad Gateway
³ 503 - Service Unavailable
³ 504 - Gateway Time-out
³ 505 - RTSP Version not supported
³ 551 - Option not supported

IPTV Analysis

Reading Results

IP Triple-Play Test Set 47

IPTV Analysis

Reading Results

Detected Streams

The DetectedStreams tab allows you to view the details of detected video
streams.

The available test results are the
following:

³ Show Details button, when

pressed, displays a detailed
description of the stream
including from and to IP addresses
and port numbers.

³ Stream IP is the multicast IP

address assigned to a specific
channel.

³ Typ e describes the video stream as:

³ RTSP: video on demand (VOD) or live TV streaming over

connection based on RTP/RTSP/TCP or RTSP/TCP.

³ Unicast: unicast streaming over connection based on UDP or

RTP/UDP.

³ Multicast: multicast streaming based on UDP or RTP/UDP.

³ Rates is the IP packet rate in Kbps for this video stream.

³ Usage is the percentage of total bandwidth being used by this

particular video stream.

48 AXS-200/650

IPTV Analysis

Reading Results

IP Arrival Jitter

The IP Arrival Jitter tab allows you to view the PA SS/FA IL status of the
registered IP Packet Jitter for the video stream with a selected multicast IP
address assigned to the specific video channel or Analyzed Stream.

The available test results are the
following:

³ Max Recorded Jitter is the

maximum jitter detected, in ms.

³ Average Jitter is the continuous

running average of the jitter
detected, in ms.

³ Standard Deviation is based on

the continuous sample size.

³ Reset Statistics button clears all monitoring values.

The default monitoring interval is 8 minutes.

IP Triple-Play Test Set 49

IPTV Analysis

Reading Results

PCR Jitter

The PCR Jitter tab allows you to view the PA SS/FA I L status of the Peak to
Peak PCR Jitter for the short-term variation in the arrival of the program

clock reference (PCR) information at the video decoder.

The available test results are the
following:

³ PCR Packets Rate is the number

of received packets monitored
over a one-second period.

³ Average Jitter is the continuous

running average of the jitter
detected, measured in ms.

³ Analyzed Stream is the multicast IP address assigned to the specific

video channel.

³ Standard Deviation is based on the continuous sample size.

³ Reset Statistics button clears all monitoring values.

The default monitoring interval is 8 minutes.

50 AXS-200/650

IPTV Analysis

Reading Results

Stream Parameters

The Stream Param tab allows you to view the detected video Stream
Rates and the PASS/FAIL status of the multicast IP address assigned to the

specific video channel or Analyzed Stream.

The available test results are the
following:

³ IP Packet is the IP data rate for the

IPTV service, for the selected
channel.

³ Transport Rate is the bit rate

calculated based on the program
clock reference (PCR).

³ Null Packet Rate is the rate calculated for MPEG2-TS null packets. Null

packets are defined as having no data.

³ MDI is the media delivery index (MDI) or IP cumulative jitter and

packet loss rate for the video stream.

³ DF(Ave) is the average delay factor (DF) or the average amount of time

the video must be delayed in the virtual buffer due to cumulative IP
packet jitter and IP packetization.

³ DF(Min) is the minimum delay factor (DF) or the minimum amount of

time the video must be delayed in the virtual buffer due to cumulative
IP packet jitter and IP packetization.

³ DF(Max) is the maximum delay factor (DF) or the maximum amount

of time the video must be delayed in the virtual buffer due to
cumulative IP packet jitter and IP packetization.

³ VB(Min) is the minimum virtual buffer (VB).

³ VB(Max) is the maximum virtual buffer (VB).

IP Triple-Play Test Set 51

IPTV Analysis

Reading Results

Stream Content

The Stream Content tab allows you to view statistical information about
the Video, Audio and Program Association/Map Table(s) content for
each MPEG video Analyzed Stream.

The available statistical results are the
following:

³ PID is a unique integer value or

packet identifier (PID) that
indicates the type of data that is
stored in the packet payload of the
video stream.

³ Rate(kbps) is the rate calculated

for a given stream.

52 AXS-200/650

IPTV Analysis

Saving Results

Saving Results

Save Result

The Save Result tab allows you to save your test results to a file or to an
HTML report.

Each entry on the pane is described as
follows:

³ Result File Name is the current

date and time stamp plus you can
enter any filename.

Save to File button saves the file
in memory.

³ HTML Report Name is the current

date and time stamp plus you can enter any name for the HTML file.

³ Report Header is where you can enter any comment. The initial value

is the current test followed by the date and time stamp.

Save to Report button saves the results to the HTML report.

IP Triple-Play Test Set 53

7 Data Analysis

The purpose of the Data Analysis test function is to have the unit act as a
DSL modem allowing you to connect from your computer to the internet
via the unit’s Ethernet port. The unit will display the connected DSLAM
parameters as well as bandwidth utilization, statistics for the IP traffic, and
the different protocols detected as you send and receive information.

To view the available tabs:

Press the left/right function arrows on each side of the F1, F2, and F3 keys.

Reading Results

Test Summary

The Test Summary tab allows you to view the PA SS/FAIL status and
Details of the different tests. If a measured value is out the thresholds

configured in the data analysis setup, or if the WAN/LAN connection was
not completed successfully, the Test Summary pane will display a FAIL
message.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ WAN Status displays whether the

unit is Connected to the wide area
network, or in idle mode.

³ LAN Status displays if the unit is Connected to the local area network.

³ IP Packets provides a summary of the total amount of data received

(being addressed to) and sent by a specific device on the local
network.

IP Triple-Play Test Set 55

Data Analysis

Reading Results

³ Protocols presents a summary of the different protocols used by the

local network devices.

³ DnStream Rates displays whether the maximum attainable

downstream bit rate that the circuit can handle is within the threshold
range.

³ UpStream Rates displays whether the maximum attainable upstream

bit rate that the circuit can handle is within the threshold range.

³ Details button shortcuts to the applicable tab which provides more

information about a particular test result.

To view more information about each available test result:

1. Press the up/down arrows to highlight the Details button alongside the

desired test result.

2. Press to select the desired Details button.

56 AXS-200/650

Data Analysis

Reading Results

Line Status

The Line Status tab allows you to view the conditions of the line under test
which was configured in the connection setup.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ LinkSpeed is a choice between

AUTO (negotiated during the link
establishment), 100 or 10 Mbps.

³ ConnectMode is FULL_DUP or HALF_DUP, when Link Speed is set to

either 100 or 10 Mbps.

IP Triple-Play Test Set 57

Data Analysis

Reading Results

WAN Status

The WAN Status tab allows you to view the status of the connection
between the wide area network and the ISP.

The available test results are the
following:

³ WAN Access specifies the type of

wide area network access, either
Bridged or Routed mode.

³ Status displays either Connected

or Disconnected for the particular
line connection under test.

³ Encapsulat is the encapsulation method used by the network and

consists of the following types.

³ PPPoE is point-to-point protocol over Ethernet.

³ Bridged Ether DHCP is also known as multi-protocol

encapsulation over ATM (MPoA).

³ Assigned IP is the IP address information assigned to the unit that is

actively connected to your network or the internet at the time of login.

³ Gateway is the IP address of the default gateway.

³ Subnet Mask is the network address used to identify if the IP address is

within the same wide area network.

³ DNS1 is the address of the primary domain name server to be used by

the unit.

³ DNS2 is the address of the secondary domain name server to be used

by the unit.

58 AXS-200/650

Data Analysis

Reading Results

LAN Status

The LAN Status tab allows you to view the customer information
configured for the local area network (LAN).

The available information is as
follows:

³ Client IP is the IP address of the

network device connected to the
LAN port.

³ Client MAC Addr is the MAC

address of the network device
connected to the LAN port.

³ LAN IP is the local network IP address of the unit.

³ LAN SubMask is the network address mask used to identify if the IP

address is within the same local area network.

IP Packets

The IP Packets tab allows you to view
the IP traffic statistics summary of the
total amount of data Received (being
addressed to) and sent (Transmit) for
each Client IP address.

³ Client IP the source IP address of

the different requests.

³ Reset Statistics button clears all

monitoring information.

IP Triple-Play Test Set 59

Data Analysis

Reading Results

Protocols

The Protocols tab allows you to view a summary of the different protocols
detected by the local network devices.

The screen identifies the source IP
address (Client IP Address) of the
different requests, as well as the
amount of transmitted (Download)
and received (Upload) information.

Protocols are displayed in reverse
order with the most recent activity
first.

Protocol Filter lists the different types
of protocols that can be monitored such as: R T P, S I P, M G C P, S C C P, and
HTTP.

60 AXS-200/650

Data Analysis

Reading Results

Down Stream Rates

The DnStream Rates tab allows you to view the maximum achieved
downstream data rates for the data stream layers of the connection.

The available test results are the
following:

³ Ethernet Rate (kbps) is the actual

downstream rate.

³ Reset Statistics button sets all

monitoring values to 0.

Up Stream Rates

The UpStream Rates tab allows you to view the maximum achieved
upstream data rates for the data stream layers of the connection.

The available test results are the
following:

³ Ethernet Rate (kbps) is the actual

upstream rate.

³ Reset Statistics button sets all

monitoring values to 0.

IP Triple-Play Test Set 61

Data Analysis

Saving Results

Saving Results

Save Result

The Save Result tab allows you to save your test results to a file or to an
HTML report.

The available entries are the following:

³ Result File Name is the current

date and time stamp plus you can
enter any filename.

Save to File button saves the file
in memory.

³ HTML Report Name is the current

date and time stamp plus you can
enter any name for the HTML file.

³ Report Header is where you can enter any comment. The initial value

is the current test followed by the date and time stamp.

Save to Report button saves the results to the HTML report.

62 AXS-200/650

8 Running a VoIP Test

The purpose of the VoIP analysis test function is to allow you to configure
the unit for VoIP testing. During the analysis, the unit determines the IP
packet rate and calculates jitter, packet loss, and packet delay. Results are
displayed on the following tabs.

To view the available tabs:

Press the left/right function arrows on each side of the F1, F2, and F3 keys.

Reading Results

Summary

The Summary tab allows you to view the PASS/FAIL status and Details of
the different tests. If a measured value is out the thresholds configured in
the VoIP analysis setup, or if the WAN/LAN connection was not completed
successfully, the Summary pane will display a FAIL message.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ WAN Status displays whether the

unit is Connected to the wide area
network, or in idle mode.

³ LAN Status displays if the unit is Connected to the local area network.

³ Network Activity displays whether or not voice protocol registration

activity is detected.

³ Call History specifies the signaling protocol being used and

determines the state of the call along with the call flow.

³ Pcks Analysis displays the status of the percentage of packets of

varying inter-arrival rates that are within 10 milliseconds of each other.

IP Triple-Play Test Set 63

Running a VoIP Test

Reading Results

³ Jitter Analysis is the status of the quality of the call by displaying an

estimate of the variance of the real-time transport protocol (RTP) data
packet inter-arrival time.

³ Details button shortcuts to the applicable tab which provides more

information about a particular test result.

To view more information about each available test result:

1. Press the up/down arrows to highlight the Details button alongside the

desired test result.

2. Press to select the desired Details button.

Line Status

The Line Status tab allows you to view the conditions of the line under test
which was configured in the connection setup.

The available test results are the
following:

³ Line Status displays either

Connected or Disconnected for
the particular line connection
under test.

³ LinkSpeed is a choice between

AUTO (negotiated during the link
establishment), 100 or 10 Mbps.

³ ConnectMode is FULL_DUP or HALF_DUP, when Link Speed is set to

either 100 or 10 Mbps.

64 AXS-200/650

Running a VoIP Test

Reading Results

WAN Status

The WAN Status tab allows you to view the status of the connection
between the wide area network and the ISP.

The available test results are the
following:

³ WAN Access specifies the type of

WAN access, either Bridged or
Routed mode.

³ Status displays either Connected

or Disconnected for the particular
line connection under test.

³ Encapsulat is the encapsulation method used by the network and

consists of four types.

³ PPPoE is point-to-point protocol over Ethernet.

³ Bridged Ether DHCP is also known as multi-protocol

encapsulation over ATM (MPoA).

³ Assigned IP is the IP address information assigned to the unit that is

actively connected to your network or the internet at the time of login.

³ Gateway is the IP address of the default gateway.

³ Subnet Mask is the network address used to identify if the IP address is

within the same wide area network.

³ DNS1 is the address of the primary domain name server to be used by

the unit.

³ DNS2 is the address of the secondary domain name server to be used

by the unit.

IP Triple-Play Test Set 65

Running a VoIP Test

Reading Results

LAN Status

The LAN Status tab allows you to view the customer information
configured for the local area network (LAN).

The available information is as
follows:

³ Client IP is the IP address of the

network device connected to the
LAN port.

³ Client MAC Addr is the MAC

address of the network device
connected to the LAN port.

³ LAN IP is the local network IP address of the unit.

³ LAN SubMask is the network address mask used to identify if the IP

address is within the same local area network.

Network Activity

The Network Activity tab allows you to
view the PPoE (Point-to-Point Protocol
over Ethernet), DHCP (Dynamic Host
Configuration Protocol) and TFTP
(Trivial File Transfer Protocol) mode
sessions resulting from the voice tests.
It displays whether or not registration
activity for the voice protocol is
detected.

SIP (Session Initiation Protocol) is a signalling protocol used for
establishing sessions in an IP network.

66 AXS-200/650

Running a VoIP Test

Reading Results

Call History

The Call History tab allows you to
view the detailed call flow of the
detected voice protocol. SIP (Session
Initiation Protocol) is a signalling
protocol used for establishing sessions
in an IP network.

The Clear History button clears all
information displayed.

Packets Analysis

The Pcks Analysis tab allows you to view the PASS/FAIL status of the
percentage of packets of varying inter-arrival rates that are within
10 milliseconds of each other.

The available test results are the
following:

³ Codec is the VoIP coder/decoder

in use as detected by the unit.

³ Received Packets display the total

number of received VoIP packets.

³ Lost Packet is the total number of

lost VoIP packets that were never
received during the conversation.

³ Dupl/OOS Packet is the total number of duplicated (Dupl) or out of

sequence (OOS) packets.

³ Invalid Packet(%) represents a QoS reference factor of lost packets

detected during the VoIP conversation.

³ Reset Statistics button sets all monitoring values to 0.

IP Triple-Play Test Set 67

Running a VoIP Test

Reading Results

Jitter Analysis

The Jitter Analysis tab allows you to view the PASS/FAIL status of the
quality of the call by displaying an estimate of the variance of the real-time
transport protocol (RTP) data packet inter-arrival time.

The available test results are:

³ Jitter Average is the continuous

running average jitter.

³ Jitter Maximum is the maximum

jitter detected.

³ Std. Deviation is the standard

deviation based on the continuous
sample size.

³ Reset Statistics button sets all monitoring values to 0.

68 AXS-200/650

Running a VoIP Test

Saving Results

Saving Results

Save Result

The Save Result tab allows you to save your test results to a file or to an
HTML report.

The available entries are the following:

³ Result File Name is the current

date and time stamp plus you can
enter any filename.

Save to File button saves the file
in memory.

³ HTML Report Name is the current

date and time stamp plus you can
enter any name for the HTML file.

³ Report Header is where you can enter any comment. The initial value

is the current test followed by the date and time stamp.

Save to Report button saves the results to the HTML report.

IP Triple-Play Test Set 69

9 Troubleshooting

Solving Common Problems

The table below presents common problems and their solution.

Problem Possible Cause Solution

Impossible to turn on unit. ³ You did not press

long enough.

³ Main batteries

discharged.

³ Battery compartment

door is open.

³ One of the two

batteries is missing.

³ Weather too cold.

The display is almost blank
when you turn on the unit.

Batteries do not charge as
expected.

A battery status LED is
yellow.

The unit is not responding. Shut down the unit by

Brightness may need some
adjustment.

³ Tem pera t ure i s too

high.

³ Battery is incorrectly

connected.

Battery is defective. Contact EXFO or replace the

³ Press for 2 seconds.

³ Charge batteries by

connecting the AC
adapter/charger.

³ Close battery

compartment door.

³ Insert 2 batteries and

replace battery
compartment door.

Press to adjust brightness
properly.

³ Ensure temperature is

within specifications.

³ Ensure battery is

connected properly.

battery.

pressing and holding it
down.

You will hear a first beep;
release the key after you hear
a second beep.

Turn the unit on again to reset
it.

IP Triple-Play Test Set 71

Troubleshooting

Ver.

Mfg.
date

P/N

S/N
Made in Canada QST442B

465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA

**************** A

January 2020

542392-3D

AXS-650-XX-XX-XX

Platform options

Software options

Accessories

Contacting the Technical Support Group

Contacting the Technical Support Group

To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).

For detailed information about technical support, visit the EXFO Web site at

www.exfo.com.

Technical Support Group

400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA

To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.

1 866 683-0155 (USA and Canada)
Tel.: [phone]
Fax: [phone]

[e-mail]

72 AXS-200/650

Troubleshooting

Transportation

Transportation

Maintain a temperature range within specifications when transporting the
unit. Transportation damage can occur from improper handling. The
following steps are recommended to minimize the possibility of damage:

³ Pack the unit in its original packing material when shipping.

³ Avoid high humidity or large temperature fluctuations.

³ Keep the unit out of direct sunlight.

³ Avoid unnecessary shocks and vibrations.

IP Triple-Play Test Set 73

10 Maintenance

General Maintenance

To help ensure long, trouble-free operation:

³ Keep the unit free of dust.

³ Clean the unit casing and front panel with a cloth slightly dampened

with water.

³ Store unit at room temperature in a clean and dry area. Keep the unit

out of direct sunlight.

³ Avoid high humidity or significant temperature fluctuations.

³ Avoid unnecessary shocks and vibrations.

³ If any liquids are spilled on or into the unit, turn off the power

immediately and let the unit dry completely.

Use of controls, adjustments, and procedures for operation and
maintenance other than those specified herein may result in
hazardous radiation exposure.

WARNING

Battery Charging and Replacing

Charging the AXS-620 battery can take up to 1.5 hours. This battery was
custom made for your unit; replacement batteries must be ordered from
EXFO.

For more information about the battery, refer to the Maintenance chapter
of the AXS-200 User Guide.

IP Triple-Play Test Set 75

Maintenance

Recycling and Disposal (Applies to European Union Only)

Recycling and Disposal
(Applies to European Union Only)

Recycle or dispose of your product (including electric and
electronic accessories) properly, in accordance with local
regulations. Do not dispose of it in ordinary garbage receptacles.

This equipment was sold after August 13, 2005 (as identified by
the black rectangle).

³ Unless otherwise noted in a separate agreement between EXFO and a

customer, distributor or commercial partner, EXFO will cover costs
related to the collection, treatment, recovery, and disposal of
end-of-lifecycle waste generated by electronic equipment introduced
after August 13, 2005 to an European Union member state with
legislation regarding Directive 2002/96/EC.

³ Except for reasons of safety or environmental benefit, equipment

manufactured by EXFO, under its brand name, is generally designed to
facilitate dismantling and reclamation.

For complete recycling/disposal procedures and contact information, visit
the EXFO Web site at www.exfo.com/recycle.

76 AXS-200/650

11 Warranty

General Information

EXFO Electro-Optical Engineering Inc. (EXFO) warrants this equipment
against defects in material and workmanship for a period of one year from
the date of original shipment. EXFO also warrants that this equipment will
meet applicable specifications under normal use.

During the warranty period, EXFO will, at its discretion, repair, replace,
or issue credit for any defective product, as well as verify and adjust the
product free of charge should the equipment need to be repaired or if the
original calibration is erroneous. If the equipment is sent back for
verification of calibration during the warranty period and found to meet all
published specifications, EXFO will charge standard calibration fees.

The warranty can become null and void if:

³ unit has been tampered with, repaired, or worked upon by

unauthorized individuals or non-EXFO personnel.

³ warranty sticker has been removed.

IMPORTANT

³ case screws, other than those specified in this guide, have been

removed.

³ case has been opened, other than as explained in this guide.

³ unit serial number has been altered, erased, or removed.

³ unit has been misused, neglected, or damaged by accident.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED,
IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL EXFO BE LIABLE FOR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

IP Triple-Play Test Set 77

Warranty

Liability

Liability

EXFO shall not be liable for damages resulting from the use of the product,
nor shall be responsible for any failure in the performance of other items to
which the product is connected or the operation of any system of which
the product may be a part.

EXFO shall not be liable for damages resulting from improper usage or
unauthorized modification of the product, its accompanying accessories
and software.

Exclusions

EXFO reserves the right to make changes in the design or construction of
any of its products at any time without incurring obligation to make any
changes whatsoever on units purchased. Accessories, including but not
limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used
with EXFO products are not covered by this warranty.

This warranty excludes failure resulting from: improper use or installation,
normal wear and tear, accident, abuse, neglect, fire, water, lightning or
other acts of nature, causes external to the product or other factors beyond
EXFO’s control.

Certification

EXFO certifies that this equipment met its published specifications at the
time of shipment from the factory.

78 AXS-200/650

Warranty

Service and Repairs

Service and Repairs

EXFO commits to providing product service and repair for five years
following the date of purchase.

To send any equipment for service or repair:

1. Call one of EXFO’s authorized service centers (see EXFO Service

Centers Worldwide on page 80). Support personnel will determine if
the equipment requires service, repair, or calibration.

2. If equipment must be returned to EXFO or an authorized service
center, support personnel will issue a Return Merchandise
Authorization (RMA) number and provide an address for return.

3. If possible, back up your data before sending the unit for repair.

4. Pack the equipment in its original shipping material. Be sure to include

a statement or report fully detailing the defect and the conditions under
which it was observed.

5. Return the equipment, prepaid, to the address given to you by support
personnel. Be sure to write the RMA number on the shipping slip. EXFO

will refuse and return any package that does not bear an RMA number.

Note: A test setup fee will apply to any returned unit that, after test, is found to

meet the applicable specifications.

After repair, the equipment will be returned with a repair report. If the
equipment is not under warranty, you will be invoiced for the cost
appearing on this report. EXFO will pay return-to-customer shipping costs
for equipment under warranty. Shipping insurance is at your expense.

Routine recalibration is not included in any of the warranty plans. Since
calibrations/verifications are not covered by the basic or extended
warranties, you may elect to purchase FlexCare Calibration/Verification
Packages for a definite period of time. Contact an authorized service center
(see EXFO Service Centers Worldwide on page 80).

IP Triple-Play Test Set 79

Warranty

EXFO Service Centers Worldwide

EXFO Service Centers Worldwide

If your product requires servicing, contact your nearest authorized service
center.

EXFO Headquarters Service Center

400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA

EXFO Europe Service Center

Omega Enterprise Park, Electron Way
Chandlers Ford, Hampshire S053 4SE
ENGLAND

EXFO China Service Center/
Beijing OSIC

Beijing New Century Hotel
Office Tower, Room 1754-1755
No. 6 Southern Capital Gym Road
Beijing 100044
P. R . C H I N A

1 866 683-0155 (USA and Canada)
Tel.: [phone]
Fax: [phone]

[e-mail]

Tel.: [phone]
Fax: [phone]

[e-mail]

Tel.: [phone]
Fax: [phone]

[e-mail]

80 AXS-200/650

A Technical Specifications

IPTV TESTING S UITE

Supported video compression/standards MPEG2, M PEG4 part 2 and 10 (H.264/AVC), WM9
Video streaming control Video streaming (channels) detection

IGMP joins/leaves
Operation Through mode or stand-alone with STB IGMP emulation
Analysis and statistics IP layer analysis

Bandwidth usage per channel

IGMP packets

Set-top box (STB) traffic

Key IP video QoS parameters: packet loss, packet jitter, zap time

PCR jitter, PID statistics

Media delivery index (MDI) (option)

QoS pass/fail indicators

Multicast/unicast RTP/UDP

TCP/RTSP VOD
Graphic results Bandwidth usage

IP packet and PCR jitter histograms

VoIP ANALYSIS SUITE (VoIP TESTING)

Recognized signaling protocol Session initiation protocol (SIP) v2 (RFC)
Operation Through mode
Call monitoring/analysis IP layer call statistics

Call flow

Codec indicator (G.711, G.729, G.726, G.723)

Key VoIP QoS parameters: packet loss, packet jitter

QoS pass/fail indicators
Graphic results Delay distribution, jitter histogram

DATA ANALYSIS M ODE

Login format Username and password using PAP or CHAP
IP options Routing functionality, NAT, DNS support
Ping Pings another device on the network

Device: gateway, destination IP address or URL

Configurable number of pings (1 to 99)

Packet size: 32 to 1500 bytes (32 is default)

Results: indicate packet size, packets sent/received, minimum/average/maximum round-trip times in milliseconds (ms)
Traceroute Determines the path used to reach device on the network

Timeout in seconds

Time to live (TTL) (default is 100 ms, maximum is 5 s)

Packet size: 32 bytes

Number of hops: 1 to 30 (default is 30)

Results indicate IP address of hop and round-trip time in milliseconds (ms)
HTTP speed test Downloads a Web page and indicates speed of download

Address: IP or URL

Protocol: HTTP
FTP speed test FTP upload, FTP download or both

Displays speed to upload and/or download a file

IP CON NECTIVITY SUPPORT

Supported functions DNS, DHCP, client/server, NAT, VLAN (802.1g)

The following technical specifications can change without notice.
The information presented in this section is provided as a reference
only. To obtain this product’s most recent technical specifications,
visit the EXFO Web site at www.exfo.com.

IP Triple-Play Test Set 81

IMPORTANT

Index

Index

A

after-sales service ........................................ 72

applications

Auto test.................................................. 2

CPE tests.................................................. 2

data analysis............................................ 2

IPTV analysis ............................................ 2

VoIP analysis............................................ 2

Auto tests setup

include tests .......................................... 19

C

Canadian Standards Association (CSA)...........v

caution

of personal hazard................................... 4

of product hazard.................................... 4

certification information ................................v

cleaning

front panel............................................. 75

configure tests

data ....................................................... 28

FTP speed parameters............................ 24

HTTP speed parameters ......................... 23

IPTV ....................................................... 25

ping parameters .................................... 21

STB support ........................................... 29

traceroute.............................................. 22

VoIP ....................................................... 27

connection setup

LAN........................................................ 15

line ........................................................ 10

WAN access ........................................... 11

WAN IP .................................................. 12

connections................................................... 2

conventions, safety ....................................... 4

CPE test results

FTP speed............................................... 36

HTTP speed ............................................ 35

line status ..............................................32

ping ....................................................... 34

save result.............................................. 37

summary................................................ 31

TraceRoute............................................. 35

WAN status............................................ 33

CSA................................................................ v

customer service.......................................... 79

D

data analysis results

downstream rates .................................. 61

IP packets............................................... 59

LAN status.............................................. 59

line status ..............................................57

protocols................................................ 60

save result.............................................. 62

summary................................................ 55

upstream rates....................................... 61

WAN status............................................ 58

E

equipment returns....................................... 79

EXFO worldwide service centers .................. 80

F

front panel, cleaning ................................... 75

I

identification label....................................... 72

IPTV analysis results

detected streams ................................... 48

downstream rates .................................. 44

errors ..................................................... 44

IGMP...................................................... 45

IP arrival jitter......................................... 49

LAN status.............................................. 43

IP Triple-Play Test Set 83

Index

line status .............................................. 41

network activity..................................... 43

PCR jitter................................................ 50

RTSP info ............................................... 46

save result.............................................. 53

stream content ...................................... 52

stream params....................................... 51

summary................................................ 39

WAN status............................................ 42

L

label, identification ..................................... 72

line status

showtime............................................... 32

M

maintenance ............................................... 75

front panel ............................................ 75

general information............................... 75

P

product

identification label................................. 72

specifications......................................... 81

R

recycling and disposal ................................. 76

results

data tests............................................... 55

IPTV test ................................................ 39

read saved ............................................... 6

return merchandise authorization (RMA) .... 79

running

CPE tests................................................ 31

VoIP tests............................................... 63

S

safety

caution .................................................... 4

conventions .............................................4

warning ...................................................4

service and repairs....................................... 79

service centers ............................................. 80

shipping to EXFO......................................... 79

solving common problems .......................... 71

specifications, product ................................81

storage requirements ..................................75

symbols, safety.............................................. 4

T

technical specifications................................ 81

technical support......................................... 72

temperature for storage .............................. 75

transportation requirements ................. 73, 75

troubleshooting........................................... 71

typical applications........................................ 2

V

VoIP analysis results

call history ............................................. 67

jitter analysis.......................................... 68

LAN status.............................................. 66

line status ..............................................64

network activity ..................................... 66

packets analysis ..................................... 67

save result.............................................. 69

summary................................................ 63

WAN status............................................ 65

W

warranty

certification............................................ 78

exclusions .............................................. 78

general................................................... 77

liability ................................................... 78

null and void.......................................... 77

84 AXS-200/650

P/N: 1053461

www.EXFO.com · [e-mail]

CORPORATE HEADQUAR TERS 400 Godin Avenue Qu ebec (Qu eb ec) G1M 2K2 CANADA

EXFO AMERICA 3701 Plano Parkway, Suite 160 Plano TX, 75075 USA

EXFO EUROPE Omega Enterprise Park,

EXFO ASIA-PACIFIC 151 Chin Swee Road

TOLL-FREE (USA and Canada) 1 800 663-3936

© 2008 EXFO Electro-Optical Engineering In c. All r igh t s re serve d.
Printed in Canada (2008-09)

Electron Way

#03-29, Manhattan House

Tel.: [phone] · Fax: [phone]

Tel.: [phone] · Fax: [phone]

Chandlers Ford, HampshireS053 4SE ENGLAND
Tel.: [phone] · Fax: [phone]

SINGAPORE 169876
Tel.: [phone] · Fax: [phone]

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