EXFO 635 User Manual
MAX-635
Copper and VDSL2/ADSL2+ Multi-play
Test Set
User Guide
Copyright Information
Copyright Information
Copyright © 2010–2014 EXFO Inc. All rights reserved. No part of this
publication may be reproduced, stored in a retrieval system or transmitted
in any form, be it electronically, mechanically, or by any other means such
as photocopying, recording or otherwise, without the prior written
permission of EXFO Inc. (EXFO).
Information provided by EXFO is believed to be accurate and reliable.
However, no responsibility is assumed by EXFO for its use nor for any
infringements of patents or other rights of third parties that may result from
its use. No license is granted by implication or otherwise under any patent
rights of EXFO.
EXFO’s Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without
notice.
Trademarks
EXFO’s trademarks have been identified as such. However, the presence
or absence of such identification does not affect the legal status of any
trademark.
Units of Measurement
Units of measurement in this publication conform to SI standards and
practices.
Version number 8.0.0
ii MAX-635
Contents
Contents
Copyright Information ............................................................................................................ii
Certification Information ......................................................................................................vii
1 Introducing the MaxTester 635 ................................................................... 1
Key Features and Benefits .......................................................................................................1
Typical Applications ................................................................................................................2
Using the MaxTester ...............................................................................................................3
Cable Connections ..................................................................................................................6
Conventions ............................................................................................................................8
2 Safety Information ....................................................................................... 9
Electrical Safety ...................................................................................................................10
Equipment Ratings ...............................................................................................................11
3 Getting Started with the MaxTester ......................................................... 13
Turning the Unit On/Off ........................................................................................................13
Using Menus and Keypad .....................................................................................................14
Keypad ..................................................................................................................................15
Using Online Help .................................................................................................................16
4 Setting Up the MAX-635 ............................................................................. 17
Home ....................................................................................................................................17
System Settings ....................................................................................................................18
Display and Language ...........................................................................................................19
Date and Time ......................................................................................................................20
Power ...................................................................................................................................21
Software Options ..................................................................................................................24
Information ..........................................................................................................................26
Upload Setup ........................................................................................................................27
Copper and VDSL2/ADSL2+ Multi-play Test Set iii
Contents
5 Setting Up Copper Tests .............................................................................35
Copper Test Main Menu ........................................................................................................35
Test Configuration ................................................................................................................36
Setup ....................................................................................................................................43
Phone Book ..........................................................................................................................44
Dialer Function .....................................................................................................................52
Cable Book ...........................................................................................................................57
Application Settings .............................................................................................................63
Test Lead Compensation .......................................................................................................72
FED Setup .............................................................................................................................73
Saving Results .......................................................................................................................79
6 Reading Saved Copper Test Results ...........................................................83
Read/Upload Result ...............................................................................................................83
Results Summary ..................................................................................................................83
Read Result Menu .................................................................................................................84
Upload ..................................................................................................................................89
Export ...................................................................................................................................90
7 Multimeter Tests .........................................................................................93
Multimeter Main Page ..........................................................................................................93
Voltage .................................................................................................................................94
Current .................................................................................................................................99
Resistance ...........................................................................................................................104
Resistive Balance .................................................................................................................107
Isolation ..............................................................................................................................110
Capacitance/Opens .............................................................................................................114
Station Ground ...................................................................................................................118
Stressed Balance .................................................................................................................121
8 SmartR™ Features .....................................................................................125
Pair Detective ......................................................................................................................125
Pair Detective Result Details ................................................................................................133
FaultMapper .......................................................................................................................135
9 Noise Tests .................................................................................................141
Noise Tests Main Page .........................................................................................................141
VF Noise .............................................................................................................................142
Power Influence ..................................................................................................................145
VF Impulse Noise ................................................................................................................148
WB PSD Noise .....................................................................................................................152
WB Impulse Noise ...............................................................................................................157
NEXT ...................................................................................................................................161
iv MAX-635
Contents
10 Frequency Tests ........................................................................................ 173
Frequency Tests Main Page .................................................................................................173
VF/AC Balance .....................................................................................................................174
WB Balance .........................................................................................................................180
WB Attenuation ..................................................................................................................185
Load Coils ...........................................................................................................................192
Locator Tone .......................................................................................................................195
TX/RX Tone ..........................................................................................................................197
11 TDR ............................................................................................................ 201
Continuous .........................................................................................................................201
Cable Setup ........................................................................................................................205
Load Trace ..........................................................................................................................206
Result Details ......................................................................................................................207
TDR Profile Details ..............................................................................................................212
12 RFL ............................................................................................................. 213
Single Pair ...........................................................................................................................213
Separate Good Pair .............................................................................................................215
RFL Cable Setup ..................................................................................................................218
Result Details ......................................................................................................................220
13 Copper Auto Tests .................................................................................... 223
Main Menu .........................................................................................................................223
POTS Auto Test ...................................................................................................................224
User Auto Test .....................................................................................................................228
Result Details ......................................................................................................................240
Profile Details ......................................................................................................................242
14 Setting Up DSL/IP Tests ............................................................................ 247
DSL Main Menu Page ..........................................................................................................247
Test Configuration ..............................................................................................................248
Test Setup ...........................................................................................................................259
Setup ..................................................................................................................................271
Copper and VDSL2/ADSL2+ Multi-play Test Set v
Contents
15 Running DSL/IP Tests and Viewing Results ..............................................283
DSL/IP Connection Summary ...............................................................................................283
Ethernet Connection Summary ...........................................................................................285
WAN Status ........................................................................................................................286
LAN Status ..........................................................................................................................287
VoIP Call .............................................................................................................................288
VoIP Summary ....................................................................................................................294
IPTV Summary ....................................................................................................................295
Join Leave ...........................................................................................................................297
DSL Parameter Details .........................................................................................................298
DSL Statistics ......................................................................................................................301
Band Information ...............................................................................................................304
Loop Diagnostics ................................................................................................................305
Data Tests Summary ...........................................................................................................306
Web Browser ......................................................................................................................308
Bookmarks ..........................................................................................................................310
16 Saving, Reading, and Exporting DSL/IP Test Results ...............................311
Saving Results .....................................................................................................................311
Read/Export Results ............................................................................................................316
17 Maintenance ..............................................................................................319
General Maintenance ..........................................................................................................319
Recalibrating the Unit .........................................................................................................320
Battery ................................................................................................................................322
Recycling and Disposal (Applies to European Union Only) ..................................................324
18 Troubleshooting ........................................................................................325
Solving Common Problems .................................................................................................325
LED Statuses .......................................................................................................................327
Contacting the Technical Support Group ............................................................................328
Transportation ....................................................................................................................329
19 Warranty ....................................................................................................331
General Information ...........................................................................................................331
Liability ...............................................................................................................................332
Exclusions ...........................................................................................................................333
Certification ........................................................................................................................333
Service and Repairs .............................................................................................................334
EXFO Service Centers Worldwide ........................................................................................335
...........................................................................................................................................335
A Technical Specifications ............................................................................337
vi MAX-635
Certification Information
Certification Information
North America Regulatory Statement
This unit was certified by an agency approved in both Canada and the
United States of America. It has been evaluated according to applicable
North American approved standards for product safety for use in Canada
and the United States.
Electronic test and measurement equipment is exempt from FCC part 15,
subpart B compliance in the United States of America and from ICES-003
compliance in Canada. However, EXFO Inc. makes reasonable efforts to
ensure compliance to the applicable standards.
The limits set by these standards are designed to provide reasonable
protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance
with the user guide, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Modifications not expressly approved by the manufacturer could void the
user's authority to operate the equipment.
Copper and VDSL2/ADSL2+ Multi-play Test Set vii
Certification Information
Page 1 of 1
DECLARATION OF CONFORMITY
Application of Council Directive(s): 2004/108/EC – The EMC Directive
1999/5/EC – The R&TTE Directive
93/68/EEC – CE Marking
And their amendments
Manufacturer’s Name and Address:
EXFO Inc. EXFO Europe
400 Godin Avenue Omega Enterprise Park, Electron Way
Quebec City, Quebec Chandlers Ford, Hampshire
G1M 2K2 CANADA SO53 4SE ENGLAND
Tel.: +1 418 683-0211 Tel.: +44 2380 246810
Equipment Type/Environment: Test & Measurement / Industrial
Trade Name/Model No.: Copper, DSL and Multiplay Test Set / MaxTester 635
Standard(s) to which Conformity is declared:
EN 61010-1:2001 Edition 2.0
Safety requirements for electrical equipment for measurement,
control, and laboratory use
– Part 1: General requirements
EN 61326-1:2006
Electrical equipment for measurement, control and laboratory use –
EMC requirements
– Part 1: General requirements
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standards.
Manufacturer:
Stephen Bull, E. Eng
Vice-President Research and Development
400 Godin Avenue,
Quebec City, Quebec
G1M 2K2 CANADA
June 4, 2012
European Community Declaration of Conformity
viii MAX-635
1 Introducing the MaxTester 635
The MAX-635 is a handheld device designed for testing ADSL2+ and VDSL2
services between the service provider and the subscriber premises. The
unit also qualifies and troubleshoots copper-loop plant by using
pass/fail-driven automated functionalities.
The MaxTester 635 test set case is an aluminum enclosure with rubber over
mold, which makes it ideal for field use. Its display is a back-lit LCD
featuring 480 x 800 resolution. A membrane keypad mounted on the face
of the unit features a 14-button keypad used to operate the test set. The
following describes the features of the MAX-635.
Key Features and Benefits
Broadcom chipset
IP login
Single-ended copper testing - no remote device required
DSL testing
User-defined automatic testing
Dual Ethernet ports
Customer modem replacement
Color display with graphical analysis
Battery powered
Rugged and weatherproof handheld unit
Copper and VDSL2/ADSL2+ Multi-play Test Set 1
Introducing the MaxTester 635
Typic a l Appli c a t ions
Typical Applications
Active and inactive pair Auto Tests
Multimeter tests
Noise tests including power influence and PSD
Frequency tests including balance, load coils, and tracing tone
Fault location tests including TDR and RFL
ADSL2+ and VDSL2 testing
Optional ADSL2+ and VDSL2 bonding support
Supports Ping, FTP, and Traceroute tests with optional support for Web
Browser, VoIP testing, and IPTV analysis
Ethernet testing for qualifying FTTx service at the customer premises
Configurable pass/fail results for automated testing
2 MAX-635
Introducing the MaxTester 635
USB Host Port
USB Client Port
SD Card (not used)
Head Set Jack (2.5 mm)
Door
DC Power Door
USB Client Port
Using the MaxTester
Using the MaxTester
The MaxTester is tested IEC IP54 which means that it is not affected by dust
or water splashing against the enclosure from any direction. This
protection is only valid when both side doors are properly closed. If the
equipment is used in a manner not specified by the manufacturer, the
protection provided by the equipment may be impaired.
The MaxTester is equipped with a series of interfaces shown in the
following views:
Left
Right
Copper and VDSL2/ADSL2+ Multi-play Test Set 3
Introducing the MaxTester 635
Power LED
Battery LED Speaker
Using the MaxTester
Front
4 MAX-635
Back
Battery Door
Screws
Screws
Introducing the MaxTester 635
Using the MaxTester
Note: The MAX-635 enclosure may become warm during normal use.
Copper and VDSL2/ADSL2+ Multi-play Test Set 5
Introducing the MaxTester 635
Primary tip/A and
ring/B connectors
Secondary tip/A and
ring/B connectors
Ground
terminal
Ethernet Lan port
Ethernet
WAN port
DSL port
Secondary Tip/A wire of
phone line
Secondary Ring/B wire
of phone line
Shield of phone line
Primary Tip/A wire of
phone line
Primary Ring/B wire of
phone line
Cable Connections
Cable Connections
The graphics below show the connectors on the MaxTester device.
Note: When connecting a DSL cable to the DSL port, use the RJ-11 plug end of the
cable provided with the unit.
6 MAX-635
Introducing the MaxTester 635
Cable Connections
WARNING
A 50 to 500 Vcc limited power source may be present on connector
R/T/R1/T1 when the unit is testing isolation resistance. Use with
caution.
WARNING
These connections are intended for the express purpose of electrical
testing of common telephone line conductors, within the ranges
specified in the Technical Specifications on page 281. The device is
not intended to be used on telephone lines having voltages greater
than 280 VAC or 400 VDC, and it is also not intended to be used on
power distribution circuits.
CAUTION
The unit is protected against damage caused by fault voltages that
may be present on lines under test. Do not connect the unit if the
maximum expected fault voltage is greater than 500 volts.
Copper and VDSL2/ADSL2+ Multi-play Test Set 7
Introducing the MaxTester 635
Conventions
Conventions
Before using the product described in this guide, you should understand
the following conventions:
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury. Do not proceed unless you
understand and meet the required conditions.
Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury. Do not proceed unless you
understand and meet the required conditions.
Indicates a potentially hazardous situation which, if not avoided,
may result in component damage. Do not proceed unless you
understand and meet the required conditions.
WARNING
CAUTION
CAUTION
IMPORTANT
Refers to information about this product you should not overlook.
8 MAX-635
2 Safety Information
WARNING
The use of controls, adjustments and procedures other than those
specified herein may result in exposure to hazardous situations or
impair the protection provided by this unit.
IMPORTANT
When you see the following symbol on your unit , make sure
that you refer to the instructions provided in your user
documentation. Ensure that you understand and meet the required
conditions before using your product.
IMPORTANT
Other safety instructions relevant for your product are located
throughout this documentation, depending on the action to
perform. Make sure to read them carefully when they apply to your
situation.
Copper and VDSL2/ADSL2+ Multi-play Test Set 9
Safety Information
Electrical Safety
Electrical Safety
The AC adapter/charger provided with this unit (18 W/9 V) is specifically
designed to work with your MaxTester.
Use the AC/DC adapter/charger indoors only.
Use only with a Class II AC/DC adapter, power limited output.
On the AC/DC adapter, replacing detachable mains supply cords
with inadequately rated cords, may result in overheating of the
cord and create a fire risk.
The adapter shall have the appropriate safety mark (e.g. UL,
CSA, TUV, CE, etc.) that is acceptable to the authorities in the
country where the equipment is to be used.
When using the MaxTester while connected to the AC/DC
adapter/charger, make sure you do not position the equipment so
that it is difficult to disconnect the adapter/charger from the
AC mains.
WARNING
CAUTION
WARNING
Use only accessories that meet EXFO specifications.
10 MAX-635
Equipment Ratings
Tem pe rat ur e
Operation
Storage
Relative humidity
unit
AC adapter
0 °C to 40 °C (32 °F to 104 °F)
–40 °C to 70 °C (–40 °F to 158 °F)
a
95 % non-condensing
0 % to 80 % non-condensing
Safety Information
Equipment Ratings
Equipment Ratings
Maximum operation
3000 m (9842 ft)
altitude
Pollution degree 2 (when plugged to AC mains)
3 (when operated from batteries)
b
c
Overvoltage category II
Input power
unit
AC adapter
a. Measured in 0 °C to 31 °C (32 °F to 87.8 °F) range, decreasing linearly to 50 % at 40 °C
(104 °F).
b. For indoor use only.
c. Equipment is normally protected against exposure to direct sunlight, precipitations and
full wind pressure.
d. Not exceeding ± 10 % of the nominal voltage.
d
9-24 V; 18 W; 1.67 A
100 - 240 V; 50/60 Hz; 0.7 A
Copper and VDSL2/ADSL2+ Multi-play Test Set 11
3 Getting Started with the
MaxTester
Turning the Unit On/Off
When you turn the unit on, you may use it immediately under normal
conditions. When the unit is turned off, it keeps the following parameters
in its internal memory:
Setup including application settings, phone and cable books, and test
lead characteristics.
Profiles consisting of:
Test parameters
User-defined thresholds
Note: Save the current profile before turning the unit off or else any changes are
lost. See Save Profile page 37 for more information.
Regional, LCD and energy-saving settings
Test results saved internally vs. USB
There are two ways to turn off the MaxTester
Suspend: the next time you turn your unit on, you will quickly return to
your work environment.
Shutdown: completely cuts power to the unit; the unit will perform a
complete restart routine the next time you use it. You should perform a
shutdown if you do not intend to use your unit for a few hours or more.
To turn the unit on:
Press
Home pane.
Copper and VDSL2/ADSL2+ Multi-play Test Set 13
to start. The unit initializes for a few seconds and displays the
Getting Started with the MaxTester
Using Menus and Keypad
To enter suspend mode:
Press
for about 2 seconds. The MaxTester will stay in suspend mode for
2 hours, after which it will automatically shutdown. This prevents complete
battery discharge and ensures maximum battery performance.
To perform a shutdown:
Hold down
for about 4 seconds. The shutdown process starts.
Note: In both previous cases, if the power adapter is connected, the MaxTester
will simulate either a fake suspend or fake shutdown in order to facilitate
the charger.
Using Menus and Keypad
You can access various tools from the keypad or menu. Menu options may
differ depending on your unit configuration.
Home menu is where you can access Copper Test, DSL/IP Tests, or
System Settings.
Each test has a sub menu.
To navigate through the items, use the arrow keys.
To confirm a choice or enter a menu, press .
To cancel an action or return to the previous item or pane, press .
To return to the home pane, press .
Press once to return to the Main test menu or twice to return to the
Home pane.
Note: Pressing while a test is running will do nothing. The test can not be
running in order to return to the main menu screen.
Note: You can also select an option directly by pressing the function keys
corresponding to the on-screen buttons at the bottom of the screen.
14 MAX-635
Getting Started with the MaxTester
Function keys
Home/Help
Start/Stop test
Power
Back
Arrow keys
Enter
Keypad
Power button on the lower left side of the unit is used to power the unit
on and off.
Arrow keys navigate the screen to access and modify parameters.
Function keys activate the corresponding on-screen function button.
Keypad
Home button brings you to the Home pane of the MAX-635.
Copper and VDSL2/ADSL2+ Multi-play Test Set 15
Getting Started with the MaxTester
Using Online Help
Using Online Help
Online help is available at any time. Most test operations pause while you
view help, but will resume automatically when you exit help.
To access help about the current function at any time:
Press and hold the ? key.
16 MAX-635
4 Setting Up the MAX-635
Home
Home presents the main menu page which allows
you to navigate between Copper Test, DSL/IP Tests,
and System Settings using the left/right, up/down
arrow keys on the keypad.
Press to bring up the sub-menu of the selected
icon:
Copper Test opens the Copper Main menu
displaying the copper qualification testing
applications.
DSL/IP Tests opens the DSL Main menu for
ADSL2+, VDSL2, and multi-play services testing
applications.
System Settings allow you to set the parameters of the unit and access
to Upload Setup.
Copper and VDSL2/ADSL2+ Multi-play Test Set 17
Setting Up the MAX-635
System Settings
System Settings
System Settings presents a menu of items to setup
the unit.
Display and Language provides the setup for
backlight, information on the title bar, and
language choice.
Date and Time sets the date and time and format.
Power displays the BATTERY Status, Power
Schemes, and Calibration.
Software Options allow you to enable/disable
purchased feature options.
Information displays information About EXFO
and unit details pertaining to hardware/software/product info.
Upload Setup allows you to enable and select an upload method
using the following function keys:
Upload Enable
FTP Setup
Wi-Fi Setup
Ethernet Setup
To navigate between the system settings:
1. Press the up/down left/right arrow keys on the keypad to select an
icon.
2. Press to confirm your selection.
18 MAX-635
Setting Up the MAX-635
Display and Language
To fit your work environment, you may adjust the LCD
brightness, display the time and Active Sync, and
change the display language. The values are kept in
memory when you turn the unit off.
Note: The LCD Backlight consumes battery power; more
brightness, more power consumption.
To adjust the display settings:
1. From , select System Settings, and then
Display and Language.
2. Use the up/down arrow keys to select the setting
to change.
3. Press to select it.
By using the up/down arrow keys, you can switch between preset
brightness levels in the Backlight item. Press to confirm.
Display and Language
To display the time and Active Sync in the title bar, enable the item.
Press after your selection to confirm.
Use the up/down arrow keys to navigate between the available
languages, then press to select it. You will be prompted to
restart your unit.
To se t whi c h Home page the unit defaults to when pressing ,
highlight Start MaxTester using: and select from the list.
Copper and VDSL2/ADSL2+ Multi-play Test Set 19
Setting Up the MAX-635
Date and Time
Date and Time
When saving results, the unit also saves the
corresponding Date and Time.
You can enter the date according to the following
formats:
yyyy-mm-dd
dd-mm-yyyy
mm-dd-yyyy
The time can be set according to the 12- or 24-hour
formats.
You can also modify the time zone and enable an
option so that your unit automatically adjusts the time for the daylight
saving period.
To set the date and time:
1. Press , select System Settings, and then Date and Time.
2. Use the arrows to select any of the date or time settings.
3. Press to enable the modification controls.
For the date and time, an edit screen is displayed with descriptive
function keys. Use the arrow keys to modify the number values,
then press to confirm the change and go back to the previous
screen.
Press to go back to the previous screen without saving the new
value.
For the time format, auto daylight saving and time zone values, use
the arrow keys to select the desired value, then press to
confirm the change.
20 MAX-635
Setting Up the MAX-635
Power
Battery Status
The BATTERY Status pane indicates the current
power level for the battery.
Note: The battery level might not display after a system
upgrade but will become available again after the
next full charge.
Power Schemes
You can set your unit to automatically switch to suspend mode
independently for the battery or DC power modes. This is useful for
example if you want to save battery power but do not want to be hindered
by unwanted switches between modes when using DC power.
Pow er
Power off completely shuts down the unit’s
power.
Power suspend puts the unit in sleep mode; you
can wake up the system by pressing .
DC IN/BATTERY Idle timeout allows you to set
the time duration for the unit to idle (no keys
pressed or test being run) before turning off the
LCD.
DC IN/BATTERY suspend timeout allows you to
set the time duration for the unit to enter sleep
mode.
Copper and VDSL2/ADSL2+ Multi-play Test Set 21
Setting Up the MAX-635
Pow er
Note: Setting the DC IN suspend timeout to the lowest value and not to Never
ensures the unit enters suspend mode while the charger is connected.
Battery charging time is quickest when the unit is in suspend mode.
Default Power Scheme settings are:
LCD backlight turns off after system idles (no keys pressed) for
10 minutes.
Unit switches to suspend mode after timeout: 10 min
To change the power scheme settings:
1. Press , select System Settings, and then Power.
2. Select the Power Schemes tab.
3. Under DC IN or BATTERY, use the arrow keys to select Idle/suspend
timeout modes. Press to view the list of available choices or use
the left/right arrow keys.
4. Select a new value, then press to confirm the choice. Repeat for
the other modes as needed.
Calibration
The Calibration tab allows you to optimize the battery gas gauge accuracy.
Calibration State:
Completed displays after the calibration
procedure has been started and the DC plug
was not removed before the end was
reached.
In Progress displays when the calibration
procedure has been started but has not yet
reached the end.
22 MAX-635
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