Epson XP-970 Service Manual
User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD6179-02 EN
Contents
Guide to This Manual
Introduction to the Manuals...................6
Searching for Information....................6
Printing Only the Pages You Need.............. 7
About is Manual......................... 7
Marks and Symbols.......................7
Notes on Screenshots and Illustrations.........8
Operating System References................8
Trademarks...............................8
Copyright................................9
Important Instructions
Safety Instructions.........................12
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up/
Using the Printer........................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........14
Advisories and Warnings for Using Memory
Cards................................ 14
Advisories and Warnings for Using the
Touchscreen........................... 14
Protecting Your Personal Information...........14
Loading Papers and CD/DVDs
Loading Paper............................30
Paper Handling Precautions................30
Notes on Loading Paper...................31
Paper Size and Type Settings................31
Loading Papers......................... 33
Loading Envelopes.......................41
Loading Various Paper....................47
Loading a CD/DVD........................48
Printable CD/DVDs......................48
CD/DVD Handling Precautions.............48
Loading and Removing a CD/DVD...........49
Placing Originals
Placing Originals on the scanner glass...........51
Inserting and Removing a Memory
Device
Inserting a Memory Card....................54
Removing a Memory Card...................55
Inserting an External USB Device..............55
Removing an External USB Device.............56
Part Names and Functions
Front 1................................. 16
Front 2................................. 16
Front 3................................. 17
Front 4................................. 18
Rear...................................18
Guide to the Control Panel
Control Panel............................ 21
Touch Screen Operations....................21
Home Screen Conguration..................22
Guide to the Network Icon.................23
Menu Screen Conguration..................24
Basic Operations..........................25
Entering Characters........................25
Viewing Animations....................... 26
Displaying a Menu Appropriate to the Operation. . .27
Printing
Printing Photos...........................58
Printing Photos from a Memory Device....... 58
Printing Photos from a Computer............70
Printing Photos from Smart Devices (iOS). . . . . 71
Printing Photos from Smart Devices (Android). . 72
Printing Photos from a Digital Camera........74
Printing on Envelopes......................75
Printing on Envelopes from a Computer
(Windows)............................ 75
Printing Documents........................76
Printing from a Computer - Windows.........76
Printing from a Computer - Mac OS..........98
Printing Documents from Smart Devices (iOS) 108
Printing Documents from Smart Devices
(Android)............................110
Printing Web Pages....................... 111
Printing Web Pages from a Computer........111
Printing Web Pages from Smart Devices. . . . . . 111
Printing Various Items.....................112
Printing Paper with Patterns (Design Paper). . . 112
2
Printing Lined Paper.................... 113
Printing Writing Paper...................114
Printing a Schedule..................... 115
Printing Original Calendars with a Photo. . . . . 115
Printing a Message Card..................116
Printing a Coloring Book Using Photos.......117
Printing Using a Cloud Service...............118
Registering to Epson Connect Service from
the Control Panel.......................119
Scanning Originals to a Smart Device..........148
Advanced Scanning.......................151
Making Custom Settings for Scanning Using
the Control Panel.......................151
Scanning Multiple Photos at the Same Time. . . 154
Saving and Sharing Data
Sharing Data on a Memory Device............157
Copying
Copying Originals........................121
Menu Options for Copying................122
Copying on 2-Sides..................... 124
Copying by Enlarging or Reducing..........125
Copying Multiple Originals onto One Sheet. . . .126
Copying Photos..........................127
Menu Options for Paper and Print Settings
for Copying Photos..................... 128
Menu Options for Photo Adjustments for
Copying Photos........................129
Copying ID card......................... 129
Copying Books...........................131
Copying Without Margins.................. 132
Copying on a CD/DVD Label................133
Menu Options for Copy to CD/DVD.........135
Scanning
Basic Information on Scanning...............137
What is a "Scan"?.......................137
Scanning Uses.........................137
Available Scanning Methods...............137
Recommended File Formats to Suit Your
Purpose..............................139
Recommended Resolutions to Suit Your
Purpose..............................140
Scanning Originals to a Memory Device........140
Scan Options for Scanning to a Memory Device 141
Advanced Options for Scanning to a Memory
Device...............................142
Scanning Originals to a Computer............ 142
Scanning from the Control Panel........... 143
Scanning from a Computer................144
Scanning Originals to the Cloud..............144
Scan Options for Scanning to the Cloud......145
Advanced Options for Scanning to the Cloud. . 146
Scanning Originals Using WSD...............146
Setting Up a WSD Port...................146
Maintaining the Printer
Checking the Status of Consumables...........159
Checking the Status of Consumables
(Control Panel)........................159
Checking the Status of Consumables
(Windows)............................159
Checking the Status of Consumables (Mac OS). 159
Improving Paper Feeding Problems............159
Improving Print, Copy, and Scan Quality. . . . . . . .161
Checking and Cleaning the Print Head.......161
Running Power Cleaning.................164
Preventing nozzle clogging................165
Aligning the Print Head..................165
Cleaning the Paper Path for Ink Smears.......166
Cleaning the Scanner Glass................167
Cleaning the Translucent Film............. 168
Cleaning the Printer.......................170
Saving Power............................171
Installing or Uninstalling Applications Separately. 171
Installing the Applications Separately........ 171
Adding the Printer (for Mac OS Only)........174
Uninstalling Applications.................174
Updating Applications and Firmware. . . . . . . . 176
Transporting and Storing the Printer...........177
Solving Problems
e Printer Does Not Work as Expected........181
e Printer Does Not Turn On or O........181
Paper Does Not Feed Properly............. 182
Cannot Print..........................186
Cannot Start Scanning...................203
Cannot Operate the Printer as Expected. . . . . . 213
A Message is Displayed on the LCD Screen. . . . . . 216
Paper Gets Jammed.......................219
Removing Jammed Paper.................219
Preventing Paper Jams...................223
It is Time to Replace the Ink Cartridges.........224
Ink Cartridge Handling Precautions.........224
3
Replacing Ink Cartridges................. 226
Continue Printing Temporarily without
Replacing Ink Cartridges................. 229
It is Time to Replace the Maintenance Box. . . . . . .232
Maintenance Box Handling Precautions. . . . . . 232
Replacing a Maintenance Box..............232
Printing, Copying, and Scanning Quality is Poor. . 236
Print Quality is Poor.....................236
Copy Quality is Poor.................... 246
Scanned Image Problems.................254
Cannot Solve Problem Aer Trying All Solutions. .256
Cannot Solve Printing or Copying Problems. . . 256
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
Connected to the Network..................259
Using a Network Printer from a Second
Computer............................259
Using a Network Printer from a Smart Device. . 260
Re-setting the Network Connection........... 260
When Replacing the Wireless Router.........260
When Changing the Computer.............261
Changing the Connection Method to the
Computer............................262
Making Wi-Fi Settings from the Control Panel. .264
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct)...........................268
About Wi-Fi Direct.....................268
Connecting to an iPhone, iPad, or iPod touch
using Wi-Fi Direct......................268
Connecting to Android Devices Using Wi-Fi
Direct...............................271
Connecting to Devices other than iOS and
Android Using Wi-Fi Direct...............274
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................277
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................277
Checking the Network Connection Status.......278
Checking the Network Connection Status
from the Control Panel...................278
Printing a Network Connection Report.......279
Printing a Network Status Sheet............285
Unavailable Paper Types..................291
Consumable Products Information............292
Ink Cartridge Codes.....................292
Maintenance Box Code...................292
Soware Information......................293
Soware for Printing....................293
Soware
Soware
Soware for Updating................... 302
Settings Menu List........................302
Supply Status..........................303
Basic Settings..........................303
Printer Settings........................ 304
Network Settings.......................305
Web Service Settings.................... 307
File Sharing Setup...................... 307
Camera Print Settings....................308
Guide Functions........................308
Customer Research..................... 309
Firmware Update.......................309
Restore Default Settings..................309
Product Specications.....................310
Printer Specications....................310
Scanner Specications...................311
Interface Specications...................312
Network Specications...................312
Supported ird Party Services.............314
Memory Device Specications............. 314
Supported Data Specications..............315
Dimensions...........................315
Electrical Specications..................315
Environmental Specications..............316
System Requirements....................316
Regulatory Information....................317
Standards and Approvals................. 317
Restrictions on Copying..................318
for Scanning....................298
for Making Settings.............. 300
Where to Get Help
Technical Support Web Site..................321
Contacting Epson Support..................321
Before Contacting Epson................. 321
Help for Users in Europe..................321
Help for Users in Australia................321
Help for Users in New Zealand.............322
Product Information
Paper Information........................288
Available Paper and Capacities.............288
4
Guide to This Manual
Introduction to the Manuals...........................................6
Searching for Information.............................................6
Printing Only the Pages You Need.......................................7
About is Manual..................................................7
Trademarks.......................................................8
Copyright.........................................................9
Guide to This Manual
>
Searching for Information
Introduction to the Manuals
following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
e
help information available from the printer itself or from the Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
is manual is available in PDF and HTML versions. You can view the HTML version from the epson.sn
support page. Start EPSON Soware Updater on your computer to view the PDF version. EPSON Soware
Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to
download the latest ones.
http://epson.sn
Related Information
& “Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 302
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
ections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
6
Guide to This Manual
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Windows: Hold down Alt. and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
>
About This Manual>Marks and Symbols
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
7
Guide to This Manual
Important:
>
Trademarks
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Notes on Screenshots and Illustrations
❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on
themodel, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
❏ You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Mac OS
Windows® 10 operating system
®
Windows® 8.1 operating system
®
Windows® 8 operating system
®
Windows® 7 operating system
®
Windows Vista® operating system
®
Windows® XP operating system
®
Windows® XP Professional x64 Edition operating system
®
In this manual, "Mac OS" is used to refer to macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan,
OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
8
Guide to This Manual
❏ libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏ SDXC Logo is a trademark of SD-3C, LLC.
>
Copyright
❏ PictBridge is a trademark.
❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏ Intel
❏ Microso
❏ Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod
❏ Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google LLC.
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
is a registered trademark of Intel Corporation.
®
, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.
®
touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
United States and/or other countries.
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
9
Guide to This Manual
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2019 Seiko Epson Corporation
>
Copyright
modications,
repairs, or alterations to this product, or (excluding the U.S.)
contents of this manual and the
e
specications
of this product are subject to change without notice.
10
Important Instructions
Safety Instructions................................................. 12
Printer Advisories and Warnings.......................................12
Protecting Your Personal Information................................... 14
Important Instructions
>
Printer Advisories and Warnings
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes,
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
them immediately with water. If discomfort or vision problems continue
ush
a thorough
aer
ushing,
see a doctor immediately.
aer
❏ Keep ink cartridges and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
12
Important Instructions
>
Printer Advisories and Warnings>Advisories and Warnings for Setting Up/Using the
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
…
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
❏ Do not move the print head by hand; otherwise, you may damage the printer.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
ammable
gases inside or around the printer. Doing so may cause
re.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
until the
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops
ashing.
P
button. Do not unplug the printer or turn o the power at the outlet
13
Important Instructions
>
Protecting Your Personal Information
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of automatically controlled devices such as
aect
Advisories and Warnings for Using Memory Cards
❏ Do not remove a memory card or turn o the printer while the memory card light is ashing.
❏ e methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with
your memory card for details.
❏ Use only memory cards compatible with the printer.
Advisories and Warnings for Using the Touchscreen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
14
Part Names and Functions
Front 1..........................................................16
Front 2..........................................................16
Front 3..........................................................17
Front 4..........................................................18
Rear............................................................18
Part Names and Functions
Front 1
>
Front 2
Rear paper feed slot Load one sheet of paper at a time by hand.
A
Paper support Supports loaded paper.
B
Rear paper feed slot cover Prevents foreign substances from entering the printer. This cover should
C
Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
D
CD/DVD tray When printing on a CD/DVD, remove this from the bottom of the printer,
E
Front 2
usually be closed.
place a CD/DVD, and insert it into the CD/DVD tray slot. When not printing
on a CD/DVD, store it in the bottom of the printer without placing a CD/DVD.
A
P
(Power button/light)
Turns the printer on or o. Unplug the power cord after checking that the
power light is
o.
16
Part Names and Functions
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles
B
Scanner unit Scans placed originals. Open to replace the ink cartridges or to remove
C
Control panel Indicates the printer's status and allows you to make print settings.
D
CD/DVD tray slot Insert the CD/DVD tray with a CD/DVD placed on it for label printing into this
E
Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a
F
Front 3
>
Front 3
underneath.
jammed paper. This unit should usually be kept closed.
slot.
container that collects a very small amount of surplus ink during cleaning or
printing.
Front cover Open to load paper in the paper cassette.
A
Output tray Holds the ejected paper. When you start printing, this tray is ejected
B
automatically. If you tap Ye s on the screen displayed when the printer is
turned o, it is stored automatically. To store the tray manually,tap
on the home screen.
Paper cassette 1 Loads paper.
C
Paper cassette 2
D
Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
E
17
Part Names and Functions
Front 4
>
Rear
A
B
C
D
Rear
Document cover Blocks external light while scanning.
Scanner glass Place the originals.
SD card slot Insert a memory card.
External interface USB port Connects an external storage device or a PictBridge capable device.
18
Part Names and Functions
AC inlet Connects the power cord.
A
Rear cover Remove when removing jammed paper.
B
LAN port Connects a LAN cable.
C
USB port Connects a USB cable to connect with a computer.
D
Vent Releases heat from the inside of the printer. Vents are on the bottom right,
E
>
Rear
bottom left, and on the right-hand side. Do not cover the vents when placing
the printer.
19
Guide to the Control Panel
Control Panel.....................................................21
Touch Screen Operations.............................................21
Home Screen
Menu Screen Conguration...........................................24
Basic Operations...................................................25
Entering Characters................................................ 25
Viewing Animations................................................26
Displaying a Menu Appropriate to the Operation...........................27
Conguration
..........................................22
Guide to the Control Panel
>
Touch Screen Operations
Control Panel
You can change the angle of the control panel.
Touch Screen Operations
e touchscreen is compatible with the following operations.
Ta p Press or select the items or the icons.
Flick
Slide
Pinch in
Pinch out
Scroll the screen swiftly.
Hold and move the items around.
Zoom in or zoom out of the preview image on the control panel when printing
photos.
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Guide to the Control Panel
>
Home Screen Conguration
Home Screen Conguration
A
B
C
D
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance
box. You can also replace the ink cartridges or print the supply status sheet.
Displays the network connection status. See the following for more details.
“Guide to the Network Icon” on page 23
Indicates that Quiet Mode is set for the printer. When this feature is enabled, the noise made by
printer operations is reduced, but print speed may slow down. However, noises may not be
reduced depending on the selected paper type and print quality. Tap to change the setting. You
can also make this setting from the Settings menu.
Settings > Printer Settings > Quiet Mode
Displays the Help screen. You can view the operating instructions or the solutions to problems.
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Guide to the Control Panel
Displays each menu.
E
❏ Copy
Allows you to copy documents and photos.
❏ Print Photos
Allows you to print photos on a memory device such as a memory card or a USB ash drive.
❏ Scan
Allows you to scan documents or photos and save them to a memory device or a computer.
❏ Various Prints
Allows you to make various copies and to print design paper or a wide variety of original items.
❏ Settings
Allows you to make settings related to maintenance, printer settings, and operations.
❏ Maintenance
Displays the menus recommended to improve the quality of your printouts such as unclogging nozzles by printing
a nozzle check pattern and performing head cleaning, and improving blurring or banding in your printouts by
aligning the print head.
❏ Smartphone connect
Displays the menu to connect the printer to your smart device or tablet.
>
Home Screen Conguration>Guide to the Network Icon
F
G
Scrolls the screen to the right.
Stores the output tray.
Guide to the Network Icon
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless
(Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars
there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP)
mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Select the icon to display the Network Connection Settings screen.
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Guide to the Control Panel
❏ When the printer is not connected to the network yet.
Select the icon of the method you want to use to connect, and then tap Start Setup on the next screen to display
the setting menu.
❏ When the printer is connected to the network already.
Displays the information of the network settings such as the printer's IP address.
>
Menu Screen Conguration
You can also make this setting from the Settings menu.
Settings > Network Settings > Wi-Fi Setup
Menu Screen
Conguration
Returns to the previous screen.
A
Switches the list of settings using the tabs. The tab on the left displays frequently used items. The Advanced
B
Settings tab displays other items that you can set as necessary.
Displays the list of setting items. Make settings by selecting the item or adding a check mark.
C
Grayed out items are not available. Select the item to check why it is unavailable.
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Guide to the Control Panel
Starts operations using the current settings. Items vary depending on the menu.
D
Copies Displays the on-screen keypad allowing you to enter the number of copies.
Preview Displays a preview of the image before printing, copying, or scanning.
>
Entering Characters
x
Starts printing, copying, or scanning.
Basic Operations
Tap anywhere on the setting item to switch it on and o.
Tap the input eld to enter the value, name and so on.
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
25
Guide to the Control Panel
>
Viewing Animations
A
B
C
D
E
F
G
H
I
J
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case.
Switches the character type.
AB: Alphabet
1#: Numbers and symbols
Changes the keyboard layout.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters character.
Deletes a character to the left. Deletes a character to the right when the cursor is at the start of the line and there are
no characters to the left.
Switches the character type.
abc: Alphabet
123: Numbers
#+=: Symbols
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏ Ta p
: Displays the help screen. Tap How To and select the items that you want to view.
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Guide to the Control Panel
>
Displaying a Menu Appropriate to the Operation
❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Note that the
animation depends on the printer model.
Indicates the total number of steps and the current step number.
A
In the example above, it shows step 2 from 6 steps.
Returns to the previous step.
B
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
C
Moves to next step.
D
Displaying a Menu Appropriate to the Operation
e printer automatically displays menus appropriate to your operation. If you want to stop the feature, disable the
Auto Selection Mode setting.
Settings > Guide Functions > Auto Selection Mode
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Guide to the Control Panel
❏ Insert an external memory device such as a memory card or a USB device.
>
Displaying a Menu Appropriate to the Operation
❏ Open the document cover and place originals.
28
Loading Papers and CD/DVDs
Loading Paper.................................................... 30
Loading a CD/DVD................................................ 48
Loading Papers and CD/DVDs
>
Loading Paper>Paper Handling Precautions
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-
printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams
continue.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
Related Information
& “Unavailable Paper Types” on page 291
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