Epson WP-M4595DNF User Manual

User’s Guide
NPD4749-01 EN
User’s Guide

Copyright and Trademarks

Copyright and Trademarks

Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON of Seiko Epson Corporation.
PRINT Image Matching Copyright © 2001 Seiko Epson Corporation. All rights reserved.
Intel
PowerPC
Epson Scan software is based in part on the work of the Independent JPEG Group.
libtiff
is a registered trademark, and EPSON EXCEED YOUR V IS IO N o r E XC E ED YO U R V IS IO N i s a t ra de ma rk
®
and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
is a registered trademark of Intel Corporation.
®
is a registered trademark of International Business Machines Corporation.
®
Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
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User’s Guide
Copyright and Trademarks
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
Apple trademarks of Apple, Inc. Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of Apple, Inc.
ABBYY
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Albertus, Arial, Gillsans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
, Macintosh®, Mac®, Mac OS®, AppleTalk®, Bonjour®, ColorSync®, and TrueType® are registered
®
and ABBYY FineReader® names and logos are registered trademarks of ABBYY Software House.
®
Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.
Marigold and Oxford are trademarks of AlphaOmega Typography.
Coronet is a registered trademark of Ludlow Type Foundry.
Eurostile is a trademark of Nebiolo.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
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User’s Guide
Copyright and Trademarks
This product includes RSA BSAFE® Cryptographic software from RSA Security Inc. RSA, BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the United States and/or other countries. RSA Security Inc. All rights reserved.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo, PostScript3, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.
Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This code illustrates a sample implementation of the Arcfour algorithm Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
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User’s Guide
Copyright and Trademarks
© 2012 Seiko Epson Corporation. All rights reserved.
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User’s Guide

Guidelines

Guidelines

Where to Find Information

Setup Guide (paper) Provides you with information on setting up the product and installing the software.
User’s Guide (PDF, this manual)
Network Guide (HTML) Provides network administrators with information on both the printer driver and network
Provides you with detailed information on the product’s functions, optional products, maintenance, troubleshooting, and technical specifications.
settings.

Available features for your product

Check what is available for your product.
WP-M4525 WP-M4595
Print ✓✓
Print (PS3/PCL) -
Copy ✓✓
Scan to USB Device, Scan to PC
Scan to Network Folder/FTP, Scan to Email
✓✓
✓✓
Scan ✓✓
Fax ✓✓
ADF ✓✓
Ethernet ✓✓
Note for WP-M4595:
For PS3/PCL models, you need to download the software from the Epson’s website. Contact customer support in your region for more details on obtaining the printer driver and system requirements such as supported operating systems.
Note:
If the Scan to Network Folder/FTP and Scan to Email functions are not displayed on the product’s control panel, you may need to update the product’s firmware from the Epson website or Epson WebConfig. To access Epson WebConfig, see the Network Guide.
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User’s Guide
Guidelines

Illustrations used in this guide

The illustrations in this guide are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

Menu names used in this guide

Although the menus, setting items, or option names displayed on the LCD screen may differ from your actual product, the method of operation is the same.

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes in this manual are indicated as below and have the following meaning.
Warnings
!
must be followed carefully to avoid bodily injury.
Cautions
!
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of the product.
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User’s Guide

Safety Instructions

Safety Instructions

Important Safety Instructions

Read all of the instructions in this section before using the product. Also, be sure to follow all warnings and instructions marked on the product.

Setting up the product

Observe the following when setting up the product:
Do not block or cover the vents and openings in the product.
Use only the type of power source indicated on the product’s label.
Use only the power cord that comes with the product. Use of another cord may result in fire or electric shock.
The product’s power cord is for use with the product only. Use with other equipment may result in fire or electric
shock.
Be sure your AC power cord meets the relevant local safety standard.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Never disassemble, modify, or attempt to repair the power cord, printer unit, scanner unit, or options by yourself,
except as specifically explained in the product’s guides.
Unplug the product and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the product.
When connecting the product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
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User’s Guide
Safety Instructions
If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.

Choosing a place for the product

Observe the following when choosing a place for the product:
Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place
the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not operate properly if it is tilted at an angle.
When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Allow spaces behind the product for the cables, and space above the product so that you can fully raise the
document cover.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct
sunlight, strong light, or heat sources.
Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject
to shocks, vibrations, high temperature or humidity. Do not use with wet hands.
Place the product near a wall outlet where the plug can be easily unplugged.

Using the product

Observe the following when using the product:
Do not insert objects through the slots in the product.
Take care not to spill liquid on the product.
Do not put your hand inside the product or touch the ink cartridges during printing.
Do not touch the white flat cable inside the product.
Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause
fire.
Do not move the print head by hand; otherwise, you may damage the product.
Always turn the product off using the P On button. Do not unplug the product or turn off the power at the outlet
until the LCD panel has turned off completely.
Before transporting the product, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer
from printing.
Be careful not to trap your fingers when closing the scanner unit.
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User’s Guide
Safety Instructions
If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical
outlet.
Do not press too hard on the document table when placing the originals.

Handling ink cartridges

Observe the following when handling the ink cartridges:
Keep ink cartridges out of the reach of children and do not drink.
If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with
water.
Before installing the new ink cartridge in the printer, shake it back and forth horizontally in five centimeter
movements about 15 times within five seconds.
Use the ink cartridge before the date printed on its package.
Use up the ink cartridge within six months of installation for best results.
Do not dismantle the ink cartridges or try to refill them. This could damage the print head.
Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.
The IC chip on this ink cartridge retains a variety of cartridge-related information, such as the ink cartridge status,
so that the cartridge may be removed and reinserted freely.
If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same
environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

Using the LCD screen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Restrictions on Copying

Observe the following restrictions in order to ensure the responsible and legal use of the product.
Copying of the following items is prohibited by law:
Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities
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User’s Guide
Safety Instructions
Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Protecting Your Personal Information

This product allows you to store names and telephone numbers in its memory even when the power is turned off.
Use the following menu to erase the memory if you give the product to someone else or dispose of it.
F Setup > Restore Default Settings > All Settings
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User’s Guide

Contents

Contents
Copyright and Trademarks
Copyright and Trademarks................... 2
Guidelines
Where to Find Information................... 6
Available features for your product........... 6
Illustrations used in this guide............... 7
Menu names used in this guide.............. 7
Warnings, Cautions, and Notes................ 7
Safety Instructions
Important Safety Instructions................. 8
Setting up the product..................... 8
Choosing a place for the product............. 9
Using the product........................ 9
Handling ink cartridges................... 10
Using the LCD screen.................... 10
Restrictions on Copying.................... 10
Protecting Your Personal Information.......... 11
Getting to Know Your Product
Product Parts............................ 16
Guide to the Control Panel.................. 19
Buttons and LCD....................... 19
Power Saving Function..................... 21
Restarting Automatically After a Power Failure
...................................... 21
Paper Handling
Introduction to Using, Loading, and Storing
Media.................................. 22
Selecting which tray to use and its loading
capacities............................. 22
Storing paper.......................... 23
Loading Paper............................ 24
Into the paper cassette.................... 24
Into the rear MP tray..................... 27
Loading Envelopes........................ 29
Placing Originals.......................... 31
Automatic Document Feeder (ADF)......... 31
Document glass........................ 33
Printing
Using Your Software....................... 35
Printer driver and status monitor............ 35
Basic Printing............................ 36
Selecting the correct paper type ............. 36
Loading paper or envelopes................ 37
Basic printer settings for Windows........... 37
Basic printer settings for Mac OS X 10.5 or 10.6
.................................... 39
Canceling Printing........................ 40
Using the printer button.................. 41
For Windows.......................... 41
For Mac OS X.......................... 41
Printing with Special Layout Options........... 42
2-Sided Printing........................ 42
Fit to Page Printing...................... 48
Pages Per Sheet Printing.................. 51
Poster Printing (for Windows only).......... 53
Watermark Printing (for Windows only)...... 57
Sharing Your Printer....................... 59
Using the PostScript Printer Driver and the PCL6
Printer Driver............................ 59
Scanning
Let’s Try Scanning......................... 60
Starting a Scan......................... 60
Image Adjustment Features................ 63
Basic Scanning........................... 65
Scanning from the Control Panel............ 65
Scanning in Home Mode.................. 72
Scanning in Office Mode.................. 73
Scanning in Professional Mode............. 75
Previewing and Adjusting the Scan Area...... 77
Various Types of Scanning.................. 79
Scanning a Magazine..................... 79
Scanning Multiple Documents to a PDF File
.................................... 81
Scanning a Photo....................... 85
Software Information...................... 86
Starting Epson Scan Driver................ 86
Starting Other Scanning Software........... 87
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User’s Guide
Contents
Copying
Selecting Paper........................... 88
Copying Documents....................... 88
Basic copying.......................... 88
2-Sided Copying........................ 89
Collate Copying........................ 90
Layout copying......................... 91
Copy Mode Menu List...................... 91
Faxing
Introducing FAX Utility.................... 92
Connecting to a Phone Line.................. 92
Using the phone line for fax only............ 92
Sharing line with phone device............. 93
Checking the fax connection............... 95
Setting Up Fax Features..................... 96
Setting up speed dial entries................ 96
Setting up group dial entries............... 97
Creating header information............... 98
Changing Fax Output setting to print......... 99
Selecting paper source to print fax........... 99
Sending Faxes........................... 100
Basics of send faxes..................... 100
Sending faxes using speed dial/group dial. . . . . 100
Sending faxes by broadcasting............. 101
Sending a fax at a specified time............ 102
Sending a fax from a connected phone....... 103
Receiving Faxes.......................... 104
Receiving faxes automatically.............. 104
Receiving faxes manually................. 105
Receive a fax by polling.................. 105
Printing Reports......................... 106
Fax Mode Menu List...................... 107
Using the Control Panel
Selecting a Mode......................... 108
Setup Mode............................. 108
Lock Settings.......................... 108
Power Off Timer....................... 109
Paper Size Loaded...................... 109
Paper Size Notice...................... 109
Print Status Sheet...................... 110
Print PS3 Status Sheet................... 110
Setup mode menu list................... 110
Copy Mode............................. 113
Copy mode menu list................... 113
Scan Mode............................. 114
Scan mode menu list.................... 114
Fax Mode.............................. 116
Fax mode menu list..................... 116
Error Messages.......................... 117
Installing Option
250-Sheet Paper Cassette Unit............... 120
Installing the paper cassette unit........... 120
Uninstalling the cassette unit.............. 121
Replacing Consumables
Ink Cartridges........................... 122
Checking the ink cartridge status........... 122
Precautions on ink cartridge replacement. . . . . 125
Replacing an ink cartridge................ 126
Maintenance Box........................ 127
Checking the maintenance box status........ 127
Handling precautions................... 127
Replacing a maintenance box.............. 128
Maintaining Your Printer and Software
Checking the Print Head Nozzles............. 130
Using the Nozzle Check utility for Windows
................................... 130
Using the Nozzle Check utility for Mac OS X
................................... 130
Using the control panel.................. 131
Cleaning the Print Head................... 131
Using the Head Cleaning utility for Windows
................................... 132
Using the Head Cleaning utility for Mac OS X
................................... 132
Using the control panel.................. 133
Aligning the Print Head.................... 134
Using the Print Head Alignment utility for
Windows............................ 134
Using the Print Head Alignment utility for
Mac OS X............................ 134
Using the control panel.................. 135
Setting/Changing Time and Region........... 136
Making Printer Settings.................... 137
Power Off Timer Setting................. 137
Paper Size Loaded Setting................ 138
Cleaning the Printer...................... 139
Cleaning the exterior of the printer......... 139
Cleaning the interior of the printer.......... 140
Transporting the Printer................... 140
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User’s Guide
Contents
Checking and Installing Your Software......... 141
Checking the software installed on your
computer............................ 141
Installing the software................... 142
Uninstalling Your Software................. 142
For Windows......................... 142
For Mac OS X......................... 143
Troubleshooting for Printing
Diagnosing the Problem................... 145
Status monitor........................ 145
Running a printer operation check.......... 145
Checking Printer Status.................... 146
For Windows......................... 146
For Mac OS X......................... 148
The Paper Jams.......................... 150
Removing jammed paper from the rear unit... 151 Removing jammed paper from the front cover
and the output tray..................... 152
Removing jammed paper from the paper
cassette(s)............................ 153
Removing jammed paper from the Automatic
Document Feeder (ADF)................. 154
Preventing paper jams................... 156
Reprinting after a paper jam (for Windows
only)................................ 157
Print Quality Problems.................... 157
Horizontal banding..................... 158
Vertical banding or misalignment.......... 158
Blurry or smeared print.................. 159
Miscellaneous Printout Problems............. 159
Incorrect or garbled characters............. 159
Incorrect margins...................... 160
Printout has a slight slant................. 160
Inverted image........................ 160
Blank pages print...................... 160
Printed side is smeared or scuffed. . . . . . . . . . 161
Printing is too slow..................... 161
Paper Does Not Feed Correctly.............. 161
Paper does not feed..................... 161
Multiple pages feed..................... 162
Paper is improperly loaded............... 162
Paper is not ejected fully or is wrinkled. . . . . . . 163
The Printer Does Not Print................. 163
The LCD screen or all lights are off.......... 163
The LCD screen or lights came on and then
went out............................. 163
The LCD screen or lights are on............ 163
An ink error is indicated after you replace the
cartridge............................. 164
Increasing the Print Speed (For Windows Only)
..................................... 165
Other Problem.......................... 166
Printing plain papers quietly.............. 166
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Panel or Status Light...................... 168
Problems When Starting a Scan.............. 168
Using the Automatic Document Feeder (ADF)
................................... 168
Using the button....................... 169
Using scanning software other than Epson
Scan driver........................... 170
Problems When Feeding Paper.............. 170
The paper gets dirty..................... 170
Multiple sheets of paper are fed. . . . . . . . . . . . 170
The paper jams in the Automatic Document
Feeder (ADF) ......................... 170
Problems With Scanning Time.............. 170
Problems With Scanned Images.............. 171
Scan quality is unsatisfactory.............. 171
The scanning area or direction is
unsatisfactory......................... 172
Problems Remain After Trying All Solutions.... 173
Troubleshooting for Copying
You see banding (light lines) in your prints or
copies................................. 174
Your print is blurry or smeared.............. 174
Your print is faint or has gaps............... 174
Your print is grainy....................... 175
The image size or position is incorrect......... 175
Troubleshooting for Faxing
Cannot send fax......................... 176
Cannot receive fax........................ 176
Quality problems (sending)................. 176
Quality problems (receiving)................ 177
Answering machine cannot answer voice calls. . . 177
Incorrect time........................... 177
Product Information
Ink and Paper........................... 178
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User’s Guide
Contents
Ink cartridges......................... 178
Maintenance box....................... 178
Paper............................... 179
Option................................ 179
250-Sheet Paper Cassette Unit/PXBACU1. . . . 179
System Requirements..................... 179
Windows requirements.................. 179
Macintosh requirements................. 179
Technical Specifications.................... 180
Printer specifications.................... 180
Scanner specifications................... 183
Automatic Document Feeder (ADF)
specifications......................... 183
Fax specifications...................... 183
Network Interface Specification............ 184
Mechanical........................... 184
Electrical............................. 184
Environmental........................ 185
Standards and approvals................. 185
Interface............................. 186
External USB Device.................... 186
Font Information........................ 186
Available fonts........................ 186
Symbol sets........................... 193
Where To Get Help
Technical Support Web Site................. 198
Contacting Epson Support.................. 198
Before Contacting Epson................. 198
Help for Users in Europe................. 199
Index
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User’s Guide

Getting to Know Your Product

Getting to Know Your Product

Product Parts

Note:
The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.
a. ADF cover *
b. Automatic Document Feeder (ADF) *
c. Edge guide *
d. ADF input tray (place your originals here to be copied) *
e. ADF output tray (your originals are ejected here as they are copied) *
f. Paper cassette 1
g. Paper cassette 2 (optional)
* These parts are only available for the fax model.
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User’s Guide
a. Edge guides
Getting to Know Your Product
b. Stopper
c. Output tray extension
d. Output tray
e. Edge guides
f. Rear MP tray
g. Feeder guard
a. Document cover
b. Document glass
c. Control panel
d. USB connector for external storage device
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User’s Guide
a. Ink cartridge slot
b. Front cover
c. Print head
Getting to Know Your Product
a. LINE port *
b. EXT. port *
c. External USB port
d. LAN port
e. Maintenance box
f. Rear unit
g. AC inlet
* These parts are only available for the fax model.
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User’s Guide
Getting to Know Your Product

Guide to the Control Panel

Control panel design varies depending on location.
Note:
Although the menus, setting items, or option names displayed on the LCD screen may differ from your actual product, the method of operation is the same.

Buttons and LCD

Buttons Function
a
b K Enters fax mode.*1
c
d r Enters copy mode.
e
f - LCD screen displays menus.
g
h OK Activates the setting you have selected.
i 0 - 9, *, # Specifies the date/time or the number of copies, as well as fax numbers. Enters
j
P
l, u, r, d Selects menus. Use u and d to specify the number of copies. When typing a fax
y
Turns the printer on or off.
Enters scan mode.
Turns the Auto Answer mode on or off.*1
number, l acts as a backspace key, and r inserts a space.
alphanumeric characters and switches between uppercase, lowercase, and numbers each time it is pressed. It may be easier to use the software keypad to enter text instead of using these buttons.
Stops printing/copying/scanning/faxing.
k
l
m F Enters setup mode.
Displays the speed dial/group dial list in fax mode.*1
Displays the last number dialed. When entering numbers in fax mode, this inserts a pause symbol (-) that acts as a brief pause during dialing.*1
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User’s Guide
Buttons Function
Getting to Know Your Product
n
o x Displays detailed settings for each mode.
p y Cancels/returns to the previous menu.
q
r
*1 These buttons and their functions are only available for fax capable models.
*2 The fax functions are only available for fax capable models.
x
x
Displays Help for solutions to problems.
Starts copying/scanning/faxing in black and white.*2
Starts scanning/faxing in color.*2
Lights
Lights Function
P
Error On when an error has occurred.
On when the product is on. Flashes when the product is receiving data, printing/copying/scanning/faxing, replacing an ink cartridge, charging ink, or cleaning the print head.
On when the fax is in Auto Answer mode.
Using the LCD screen
Function
a
Press u or d to select the menu item. The highlight section moves up or down.
b Displays the available buttons and functions.
c
Press l or r to set the density.
d
Press u or d to set the number of copies.
e The ADF icon is displayed when there is a document loaded in the Automatic Document Feeder (ADF).
20
User’s Guide
Getting to Know Your Product
Function
f
A virtual keyboard for entering text. Use the u, d, l, r buttons to select a character or button on the keyboard, and press OK to enter the character or use the selected button. The keyboard buttons perform the following operations.
(backspace) deletes the character to the left of the cursor. moves the cursor left or right within the text. inserts a space.
When finished, select Done and then press OK.

Power Saving Function

After 13 minutes of inactivity, the screen turns black to save energy.
Press any button to return the screen to its previous state.

Restarting Automatically After a Power Failure

If a power failure occurs while the product is in fax standby mode or printing, it restarts automatically and then beeps.
21
User’s Guide

Paper Handling

Paper Handling

Introduction to Using, Loading, and Storing Media

You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink.
Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and recommends these papers to ensure high-quality results.
For more details on Epson special media, see “Ink and Paper” on page 178.
When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the following points in mind.
Note:
Load the paper into the paper cassette printable side down. The printable side is usually whiter or glossier. See the
instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the correct loading direction.
If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may
cause ink to smear on your prints.

Selecting which tray to use and its loading capacities

Refer to the following table to select the paper cassette tray and its loading capacities according to the type and size of the media you are using.
22
User’s Guide
Paper Handling
Media Type Size Loading
capacity (sheets) for paper cassette 1
Plain paper *
1
Letter
250 250
A4
B5
Legal 250 250
A5 250 -
A6 - -
User-defined size - -
Thick paper *
2
Letter
--
A4
Envelope
Envelope #10 *
Envelope DL *
Envelope C6 *
3
3
3
--10
Loading capacity (sheets) for paper cassette 2
Loading capacity (sheets) for rear MP tray
5
80 *
6
1 *
5
80 *
5
80 *
6
1 *
7
10 *
Envelope C4 *
4
Epson Bright White Ink Jet Paper A4 200 200
--1
8
50 *
*1 Paper with a weight of 64 g/m² (17 lb) to 90 g/m² (24 lb).
*2 Paper with a weight of 91 g/m² (24 lb) to 256 g/m² (68 lb).
*3 Paper with a weight of 75 g/m² (20 lb) to 90 g/m² (24 lb).
*4 Paper with a weight of 80 g/m² (21 lb) to 100 g/m² (26 lb).
*5 The loading capacity for manual 2-sided printing is 30 sheets.
*6 The loading capacity for manual 2-sided printing is 1 sheet.
*7 The loading capacity for manual 2-sided printing is 5 sheets.
*8 The loading capacity for manual 2-sided printing is 20 sheets.
Note:
The availability of paper varies by location.

Storing paper

Return unused paper to the original package as soon as you finish printing. When handling special media, Epson recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.
23
User’s Guide
Paper Handling

Loading Paper

Into the paper cassette

Follow these steps to load paper:
Note:
The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.
Pull out the paper cassette.
A
Note:
If the output tray has been ejected, close it before pulling out the paper cassette.
24
User’s Guide
Slide the edge guides to the sides of the paper cassette.
B
Note:
When using Legal-size paper, extend the paper cassette as shown in the illustration.
Paper Handling
Slide the edge guide to adjust to the paper size you will use.
C
Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out
D
from the end of the cassette.
25
User’s Guide
Note:
Fan and align the edges of the paper before loading.
For plain paper, do not load paper above the line just under the d arrow mark inside the edge guide. For Epson
special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting which tray to use and its loading capacities” on page 22
Do not use paper with binder holes.
Slide the edge guides to the edges of the paper.
E
Paper Handling
Keep the cassette flat and insert it back into the product carefully and slowly.
F
Slide out the output tray and raise the stopper.
G
26
User’s Guide
Paper Handling
Note:
After loading paper, set paper size for each paper source. Paper will be fed from appropriate paper source based on
setting. To set paper size, press Setup. Then select Printer Setup and Paper Size Loaded. & “Paper Size Loaded” on page 109
You can also use the panel utility to set the paper size.
& “Paper Size Loaded Setting” on page 138
For fax capable models, you can select which paper source(s) to feed paper from in Paper Source to Print.
& “Selecting paper source to print fax” on page 99
When using Legal-size paper, lower the stopper (*).
Leave enough space in front of the product for the paper to be fully ejected.
Do not remove or insert the paper cassette while the product is operating.

Into the rear MP tray

Follow these steps to load paper:
Note:
The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.
Slide out the output tray, and raise the stopper.
A
Note:
When using Legal-size paper, lower the stopper (*).
27
User’s Guide
Paper Handling
Pull up the rear MP tray.
B
While holding the feeder guard forward, pinch and slide the edge guide.
C
Fan a stack of paper, then tap it on a flat surface to even the edges.
D
Load paper with the printable side up, at the center of the rear MP tray. The printable side is often whiter or
E
brighter than the other side.
28
User’s Guide
Paper Handling
Slide the edge guide to the edge of the paper, but not too tightly.
F
Note:
After loading paper, set paper size for each paper source. Paper will be fed from appropriate paper source based
on setting. To set paper size, press Setup. Then select Printer Setup and Paper Size Loaded. & “Paper Size Loaded” on page 109
You can also use the panel utility to set the paper size.
& “Paper Size Loaded Setting” on page 138
For fax capable models, you can select which paper source(s) to feed paper from in Paper Source to Print.
& “Selecting paper source to print fax” on page 99
For plain paper, do not load paper above the line just under the d arrow mark inside the edge guide. For Epson
special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting which tray to use and its loading capacities” on page 22
Up to 1 sheet of Legal-size paper can be loaded at a time.

Loading Envelopes

Follow these steps to load envelopes:
Note:
The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.
Slide out the output tray, and raise the stopper.
A
29
User’s Guide
Paper Handling
Pull up the rear MP tray.
B
While holding the feeder guard forward, pinch and slide the edge guide.
C
Load envelopes short edge first with the flap facing down and at the center of the rear MP tray.
D
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