Epson WP-M4595, WF-4525, WF-4521, WF-4095, WF-4015 Service Manual

...
SERVICE MANUAL
Mono Inkjet Printer
Epson WP-M4525/4521
Epson WP-M4595
Epson WP-M4015/4011
Epson WP-M4095
CONFIDENTIAL
SEMF12-009
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be
detected, SEIKO EPSON would greatly appreciate being informed of them.
The contents of this manual are subject to change without notice.The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this
manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Note :Other product names used herein are for identification purpose only and may be trademarks or r egistered
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2012 SEIKO EPSON CORPORATION
Printer CS Quality Assurance Department
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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so. Connecting to a power source causes high voltage in the power supply unit and some electronic components even if the product power switch is off. If you need to perform the work with the power cable connected to a power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.
2. When using compressed air products; such as air duster, fo r cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson; introduction of second-source ICs or other non-approved components may damage the product and void any applicable Epson warranty.
5. The capacitors on he Main Board may be electrically charged right after the power turns off or after driving motors which generates counter electromotive force such as when rotating the PF Roller or when moving the CR Unit. There is a risk to damage the Main Board if the Head FFC is short-circuited with the capacitors on the Main Board electrically charged, therefore, after the power turns off or after motors are driven, leave the printer untouched for approximately 30 seconds to discharge the capacitors before starting disassembly / reassembly.
6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or cables.
When handling FFC, take care not to let the terminal section of FFC touch metal parts.
When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid
slant insertion.
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7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps, when accessing internal components.
8. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads to completely absorb ink wasted due to the ink charge.
9. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with soap and water immediately. If you have a skin irritation, consult a doctor immediately.
10. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts with sharp edges.
11. Use only recommended tools for disassembling, assembling or adjusting the printer.
12. Observe the specified torque when tightening screws.
13. Be extremely careful not to scratch or contaminate the following parts.
Nozzle plate of the printhead
  CR ScalePF ScaleASF ScaleCoated surface of the PF RollerGearsRollersLCDScanner SensorExterior parts
14. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may damage the component or give bad influence on the printer function.
15. Apply the specified amount of grease described in this manua l .
16. Make the specified adjustments when you disassemble the printer.
17. When cleaning this product, follow the procedure described in this manual.
18. When transporting this product after filling the ink in the printhead, pack the printer without removing the ink cartridges in order to prevent the printhead from drying out.
19. Make sure to install antivirus software in the computers used for the service support activities.
20. Keep the virus pattern file of antivirus software up-to-date.
21. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which secure the parts or FFC is not enough, replace the tape with new one and attach it correctly to the specified points where the parts or FFC should be secured.
22. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to the corresponding attachment positions on the new one referring to the labels on the returned product.
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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information necessary for properly performing maintenance and servicing the product.
CHAPTER 1. PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2. OPERATING PRINCIPLES
Describes the theory of mechanical operations of the product.
CHAPTER 3. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4. DISASSEMBLY / REASSEMBLY
Describes the disassembly/reassembly procedures for main parts/units of the product.
CHAPTER 5. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 6. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Pay attention to all symbols when they are used, and always read explanation thoroughly and follow the instructions.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in serious injury or loss of life.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in bodily injury, damage or malfunction of equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.
For Chapter 4 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional information for disassembly/reassembly. For the details on those symbols, see "4.2 Disassembly/Reassembly
Procedures (p54)".
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Revision Status
Revision Date of Issue Description
A July 25, 2012 First Release
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
Contents
Chapter 1 Product description
1.1 Features ................................................................................................................................................................... 10
1.2 Printing Specifications ............................................................................................................................................ 12
1.2.1 Basic Specifications........................................................................................................................................ 12
1.3 Scanner Specifications (WP-M4595/4525/4521 only)............................................................................................ 13
1.3.1 Basic Specifications........................................................................................................................................ 13
1.4 Control Panel........................................................................................................................................................... 14
1.4.1 O peration Buttons & LEDs ............................................................................................................................ 14
1.4.2 LEDs and LCD Indications ............................................................................................................................ 16
1.5 Various Settings ............................................................................................................ .......................................... 21
1.5.1 Panel Operation .............................................................................................................................................. 21
1.5.1.1 Setup Menu Configuration (WP-M4595/4525/4521 only).................................................................... 21
1.5.1.2 Panel Operation Lock Setting (WP-M4595/4525/4521 only) ............................................................... 22
1.5.1.3 Forced Power OFF................................................................................................................................. 23
1.5.1.4 Printer Status Sheet................................................................................................................................ 23
Chapter 2 Operating Principles
2.1 O verview ................................................................................................................................................................. 25
2.2 Printhead.................................................................................................................................................................. 25
2.3 Motors and Sensors ................................................................................................................................................ 26
2.4 Optical Sensor Control........................... ......................................................................... ........................................ 29
2.5 Ink Supply Mechanism............................................................................................................................................ 30
2.6 Ink System Mechanism ........................................................................................................................................... 31
2.7 Power-On Sequence ................................................................................................................................................ 32
Chapter 3 Troubleshooting
3.1 Troubleshooting....................................................................................................................................................... 40
3.1.1 Fatal Error Code ............................................................................................................................................. 42
3.1.2 FAX Troubleshooting (WP-M4595/4525/4521 only).................................................................................... 45
3.1.2.1 FAX Log ................................................................................................................................................ 45
3.1.2.2 Error Code/Superficial Phenomenon-Based Troubleshooting .............................................................. 50
Chapter 4 Disassembly/Reassembly
4.1 O verview ................................................................................................................................................................. 53
4.1.1 Tools ............................................................................................................................................................... 53
4.1.2 Jigs .................................................................................................................................................................. 53
4.2 D isassembly/Reassembly Procedures ..................................................................................................................... 54
4.2.1 Caution when Replacing the Printhead/Ink Supply Unit................................................................................ 54
4.2.2 Parts/Units Need to be Removed in Advance ................................................................................................ 55
4.2.3 Disassembly Flowchart................................................................................................................................... 56
4.2.3.1 Parts/Units whose Configuration is Different between Models in the Flowchart ................................. 56
4.2.3.2 Exterior Parts ......................................................................................................................................... 58
4.2.3.3 Printer Mechanism.................................... ..................................... ........................................................ 60
4.2.3.4 Printhead/Ink Supply Unit ..................................................................................................................... 62
7
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
4.2.3.5 2nd Cassette Unit ................................................................................................................................... 63
4.3 Detailed Disassembly/Reassembly Procedure for each Part/Unit........................................................................... 64
4.4 Routing FFCs/cables ............................................................................................................................................... 72
4.5 Connector Summary................................................................................................................................................ 76
Chapter 5 Adjustment
5.1 Required Adjustments ............................................................................................................................................. 78
5.2 D etails of Adjustments ............................................................................................................................................ 83
5.2.1 PF Timing Belt Tension Check ...................................................................................................................... 83
5.2.2 Rear ASF Timing Belt Tension Check........................................................................................................... 84
5.2.3 PG Adjustment ............................................................................................................................................... 85
5.2.4 Checking the Platen Gap ................................................................................................................................ 91
5.2.5 MAC Address Setting............................................................................... ...................................................... 92
5.2.6 Ink Leak Check............................................................................................................................................... 93
Chapter 6 Maintenance
6.1 O verview ................................................................................................................................................................. 97
6.1.1 Cleaning.......................................................................................................................................................... 97
6.1.2 Lubrication...................................................................................................................................................... 97
6.2 Lubrication Points and Instructions......................................................................................... ................................ 98
8
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CHAPTER 1

PRODUCT DESCRIPTION

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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A

1.1 Features

In this manual, the product name is abbreviated to such as “WP-4510 series”, however, the last digit of the actual name may differ. Identify your product with the first three digits and refer to the appropriate sections in this manual.
WP-M4595/4525/4521/4095/4015/4011 are mono inkjet printers made based on WP-4540/4530/4520/4510/ 4020/4010 series. The main features are as follows.
Common futures
Printer
Maximum print speed: 16 ppm (A4, monochrome, draft printing mode)
F7-Mach Turbo 2 Printhea d (Black: 152 nozzles x 4, Color: 152 nozzles x 1 per color)
Maximum print resolution: 4800 x 1200 dpi
Duplex printing available using the Duplex Unit that can be removed/installed by users
Equipped with a panel operation lock function that improves security
Auto switching for paper trays
The paper tray to use is automatically selected from the 1st cassette, 2nd cassette* or the Rear MP Tray (rear ASF) depending on the paper size
Four newly developed independent ink cartridges are installed (pigment inks)
Borderless printing is not available
Consumables
Maintenance box (the user can replace the waste ink pad when maintenance error occurs)
Note"*": When the optional 2nd cassette is installed for WP-M4595/4525/4521/4095/4015/4011.
Differences between the models
WP-M4595/4525/4521/4095/4015/4011 are different as shown below.
Table 1-1. Differences between the Models
Item WP-M4595
LCD display size 2.5 inch 2.5 inch --- --­Panel operation Button Button Button Button Scanner Yes Yes --- --­ADF Yes Yes --- --­Copy Yes Yes --- --­USB host Yes Yes --- --­FAX Yes Yes --- --­Wi-Fi --- --- --- --­Ethernet Yes Yes Yes Yes PCL Yes --- Yes --­2nd cassette Option Option Option Option
WP-M4525/
4521
WP-M4095
WP-M4015/
4011
Product description Features 10
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WP-M4595/4525/4521
WP-M4095/4015/4011
Figure 1-1. External View
Table 1-2. Dimensions
Model Dimensions (W x D x H)
*1
Weight
*2
WP-M4595/4525/4521 460.0mm x 419.5mm x 340.9mm 13.77 kg WP-M4095/4015/4011 460.0 mm x 419.5 mm x 28.32 mm 10.87 kg
Note *1: Paper support for rear ASF and stacker are closed. Rubber feet are included.
*2: Excluding the weight of ink cartridges and power cable.
Product description Features 11
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A

1.2 Printing Specifications

1.2.1 Basic Specifications

Table 1-3. Printer Specifications
Item Specification
Print method On-demand ink jet Nozzle configuration Black: 608 nozzles (152 nozzles x 4)
Color: 456 nozzles (152 nozzles x 1 per color) Color Black only Print direction Bi-directional minimum distance printing, Unidirectional printing Print resolution H oriz ontal x Vertical (dpi)
• 300 x 300
• 600 x 600
• 1200 x 600
Control code • ESC/P Raster command
• ESC/P-R (RGB) command
Input buffer size 132 KBytes Paper feed method Friction feed Paper feed amount
*1
• 1st cassette: 250 pages (plain paper), 30 pages (Legal)
• 2nd cassette
• Rear MP Tray (rear ASF): 80 pages (plain paper)
*2
: 250 pages (plain paper)
• 600 x 300
• 600 x 1200
• 4800 x 1200
Paper path • Front feed, front out
• Rear feed, front out
PF interval 0.01693 mm (1/1500 inch)
Note *1: For paper thickness: 0.10 mm, 75 g/m
*2: When the optional 2nd cassette is installed for WP-M4595/4525/4521.
2
Product description Printing Specifications 12
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A

1.3 Scanner Specifications (WP-M4595/4525/4521 only)

1.3.1 Basic Specifications

Table 1-4. Basic Specifications
Item Specification
Scanner type Flatbed, color Scanning method Moving carriage, stationary document Home position The rear left corner Photoelectric device CIS Light source LED Maximum document sizes A4 or US Letter Scanning range 8.5” x 11.7” (216 mm x 297 mm) Maximum resolution Main scan: 1,200 dpi
Sub scan: 2,400 dpi Maximum effective pixels 10,200 x 14,040 pixels (1200 dpi) Pixel depth Color 48 bit per pixel (input) and 24 bit per pixel (output)
Monochrome 16 bit per pixel (input) and 1 bit or 8 bit per pixel (output)
Table 1-5. ADF Speci fications (WP-4540/4530/4520 series only)
Item Specification
Document loading Face-up Maximum document sizes A4, US Letter or Legal Supported paper type Plain paper only Paper thickness 64 to 95 g/m Maximum number of documents which can be set 30 sheets or 3 mm at maximum (A4, US Letter) / 10 sheets (Legal) Document path Feeds from upper tray and ejects to lower tray Document set position Rear
2
Product description Scanner Specifications (WP-M4595/4525/4521 only) 13
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
LCD

1.4 Control Panel

1.4.1 Operation Buttons & LEDs

The operation buttons,LEDs, and LCD are shown below. See Table 1-6 and Table o for the functions. WP-M4595/4525/4521
Figure 1-2. Control Panel(WP-M4595/4525/4521)
Table 1-6. Operation Buttons, LEDs and LCD (WP-M4595/4525/4521)
Item Icon Name Function
LCD Indicates the printer status, error, and menu screen. Button/
touch panel
Power Turns the power on/off. Copy Enters copy mode. Scan Enters scan mode. Fax Enters fax mode. Auto Answer Turns on/off auto answer mode.
Redial/Pause
• Displays the last number dialed.
• Inserts a pause symbol (-) when entering numbers in fax mode.
LED
Speed Dial Displays speed dial/group dial list in fax mode. Setup Enters setup mode. Help Displays help for solutions to problems.
*1
Arrows
Shows next or previous menus.
• Selects menus.
Arrows
*2
• Specifies the number of copies.
• Moves the cursor in fax mode.
OK Activates the setting you have selected. Menu Displays detailed settings for each mode. Back Cancels/returns to the previous menu.
• Specifies the date/time
-
,
,
Ten key
• Specifies the number of copies
• Specifies fax numbers
Stop/Reset Stops printing/copying/scanning/faxing or resets the setting.
(
(
Start (B&W) Starts copying/scanning/faxing in black and white.
(
(
Start (Color) Starts copying/scanning/faxing in color.
Power
• Lights when the printer is on.
• Flashes when the printer is in process.
Error On when error has occurred. Network Indicates the network connection status. Auto Answer On when the fax is in auto answer mode.
Note : See "1.4.2 LEDs and LCD Indications (p16)" for more details about the LCD.
Product description Control Panel 14
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
WP-M4095/4015/4011
Figure 1-3. Control Panel (WP-M4095/4015/4011)
Table 1-7. Operation Buttons, LEDs (WP-M4095/4015/4011)
Item Icon Name Function
Button Power Turns the power on/off.
Network status sheet Prints a network status sheet.
• Loads or ejects paper.
• Resumes printing after a paper out error, multiple page feed error.
• Lights when the printer is on.
• Flashes when the printer is in process.
LED
Paper feed/eject
Head cleaning (monochrome) Starts head cleaning (black only). Printer Status sheet Prints a printer status sheet. Cancel Cancels printing during a print job.
Power
Network Indicates the network connection status. Maintenance box Indicates error status for maintenance box. Paper Indicates error status for paper.
*
Ink
Note : See "1.4.2 LEDs and LCD Indications (p16)" for more details about the LEDs.
Indicates error status for ink.
Product description Control Panel 15
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A

1.4.2 LEDs and LCD Indications

Table 1-8. LEDs and LCD Indications
WP-M4095/4015/4011 WP-M4595/4525/4521
Status
O p
PCL Recovery error
*2
e r a t i n g
Printer fatal error
Scanner fatal error
ADF fatal error
Fax error
*1
*1
*1
Maintenance box full Flash
Maintenance box CSIC error
No maintenance box error
Paper jam error
Paper jam error (front cover open)
*5
*5
Paper out error Flash
LED Status
Power Ethernet
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Mainten
ance
Flash at
high
speed
Flash at
high
speed
paper Ink 1 Ink 2 Ink 3 Ink 4
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
--- --- --- --- --- --- --- ---
---- --- --- --- --- --- --- ---
--- --- --- --- --- --- --- ---
Flash
Flash
Flash
Flash
*3
*3
*3
*3
*3
*3
--- ON --- --- --- --- ---
--- ON --- --- --- --- ---
--- ON --- --- --- --- ---
--- --- Flash --- --- --- ---
--- --- Flash --- --- --- ---
--- --- ON --- --- --- ---
Flash at
high
speed
Flash at
high
speed
LCD Message
TBD
Printer error. Turn power off and then on again. For details, see your documentation or visit Epson.com.
Paper jam inside, in back, or in ADF. Press [OK] to see to see how to remove jammed paper.
Remove while and orange transportation locks by following instructions.
Scanner error. Turn power off and then on again. If the error is not fixed, visit Epson.com for technical support.
Automatic Document Feeder (ADF) error.
Fax error. Turn power off and then on again.
Maintenance box is at the end of its service life. You need to replace it. <Maintenance Box> XXXXX
*4
Cannot recognize maintenance box. Install it correctly. <Maintenance Box> XXXXX
*4
Cannot recognize maintenance box. Install it correctly. <Maintenance Box> XXXXX
*4
Paper jam. Press OK to see how to remove jammed paper.
Paper jam. Press OK to see how to remove jammed paper.
Paper out or paper jam. Check paper size and load paper in paper cassette
*4
.
XX
Product description Control Panel 16
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
Table 1-8. LEDs and LCD Indications
WP-M4095/4015/4011 WP-M4595/4525/4521
Status
O
Paper out error
p
cover open)
e
(front
r a
No paper cassette error
t i n g
Multi-feed error Flash
Paper length mismatch error for duplex printing
Paper size mismatch error
Printer/printer driver mismatch error
Front cover open error
Ink end error Flash
Ink cartridge detection error
Ink cartridge detection error (non-Epson cartridge)
No ink cartridge error Flash
Starting initialization (starting initial filling of ink)
Initializing (during initial filling of ink)
Requiring ink cartridges for initial filling
LED Status
Power Ethernet
*3
Flash
Flash
Flash
Flash
Flash
*3
*3
*3
*3
*3
--- --- ON --- --- --- ---
--- --- ON --- --- --- ---
--- --- ON --- --- --- ---
--- --- ON --- --- --- ---
--- --- ON --- --- --- ---
--- ---
Mainten
ance
paper Ink 1 Ink 2 Ink 3 Ink 4
Falsh at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
high
speed
Flash at
speed
Flash --- --- Flash2 --- --- --- ---
Flash
Flash
*3
*3
*3
*3
--- --- --- Flash Flash Flash Flash
--- --- --- Flash Flash Flash Flash
--- --- --- Flash Flash Flash Flash
--- --- --- Flash Flash Flash Flash
Flash --- --- --- --- --- --- ---
Flash --- --- --- --- --- --- ---
Flash --- --- --- --- --- --- ---
high
LCD Message
Paper out or paper jam. Check paper size and load paper in rear MP tray.
Load Cassette XX*4
(
correctly and press or
(
(
.
(
Multi-page feed error. Remove and reload the
(
paper, then press or
(
(
.
(
Incorrect paper size detected. Load correct paper
(
size and press or
(
(
.
(
No paper source matches paper size setting. Load appropriate paper in Rear
(
MP Tray. Press or
(
(
.
(
Error. Press .
Front cover is open.
You need to replace the following ink cartridge(s). <Ink Cartridges> XXX
*4
Cannot recognize the following cartridge(s). Try installing them again. <Ink Cartridges> XXX
*4
Ink cartridge is not recognized. Please replace the cartridge. <Ink Cartridges> XXX
*4
The cartridge is installed incorrectly. Press it until it clicks into place. <Ink Cartridges> XXX
*4
Install ink cartridges that came with this product. Close front cover. Initialization starts.
Initializing. Please wait... Do not open front cover and do not turn power off until initialization completes.
Open front cover and replace cartridge(s).
Product description Control Panel 17
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
Table 1-8. LEDs and LCD Indications
WP-M4095/4015/4011 WP-M4595/4525/4521
Status
O
Checking ink
p
cartridges e r
Drying 1st side a
(printing from PC) t
i
Printing (PC)
n g
Printing nozzle check
pattern
Printing printer status
sheet
Printing (UPNP)
Power Ethernet
Mainten
ance
Flash --- --- --- --- --- --- ---
Flash --- --- --- --- --- --- ---
Flash --- --- --- --- --- --- --- Printing...
Flash --- --- --- --- --- --- ---
Flash --- --- --- --- --- --- ---
Flash Flash --- --- --- --- --- --- Printing...
LED Status
paper Ink 1 Ink 2 Ink 3 Ink 4
Checking the ink cartridges...
Printing 2-sided document. Do not touch the paper in the output tray until printing is complete.
Printing...
Printing...
Receiving data Flash Flash --- --- --- --- --- --- Receiving data...
Canceling Falsh --- --- --- --- --- --- --- Canceling...
Cleaning print head. Please
Cleaning (PC) Flash --- --- --- --- --- --- ---
wait... Do not open front cover.
Cleaning print head. Please
Print head cleaning Flash --- --- --- --- --- --- ---
wait... Do not open front cover.
Canceling nozzle
check pattern print
Canceling printer
status sheet print
Flash --- --- --- --- --- --- ---
Flash --- --- --- --- --- --- ---
Initializing network Flash
Waiting for network
initialization
Network initialization
(LED ON)
Network initialization
(LED OFF)
Preparing to update
firmware (cancel)
Flash
OFF
OFF
ON
Alternate
*3
Flash1
*3
*3
*3
*3
---
ON
OFF
Flash at
high
--- --- --- --- --- ---
--- --- --- --- --- ---
--- --- --- --- --- ---
--- --- --- --- --- ---
--- --- --- --- --- --- Preparing to update...
speed
Canceling...
Canceling...
Processing... Please wait .
Updating firmware... Do not
Updating firmware
ON to
Flash
OFF
OFF OFF OFF OFF OFF OFF
turn power off. It turns off and on automatically when complete.
Preparing to update
firmware
Canceling firmware
update
ON
ON
Flash at
*3
high
--- --- --- --- --- --- Preparing to update...
speed
Flash at
*3
high
--- --- --- --- --- --- Canceling...
speed
Flash at
Powering OFF
high
---
--- --- --- --- --- --- Turning off...
speed
LCD Message
---
---
---
Product description Control Panel 18
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
Table 1-8. LEDs and LCD Indications
WP-M4095/4015/4011 WP-M4595/4525/4521
Status
O p
Resetting e r
Powering ON Flash a
t
Feeding a paper (load/
i
eject)
n g
S
No error ON t
Maintenance box near a
full n
Ink residual quantity
d
level 1
b
(Ink residual quantity
y
75%)
Ink residual quantity
level 2
(75% > Ink residual
quantity 50%)
Ink residual quantity
level 3
(50% > Ink residual
quantity 25%)
Ink residual quantity
level 4
(25% > Ink residual
quantity)
Ink level low ON
Front cover open
error
Maintenance box full
Maintenance box
CSIC error
No maintenance box
error
Ink end error ON
Power Ethernet
Flash at
high
---
speed
---
Flash
---
---
*3
ON
ON
ON
ON
ON
Flash
ON
ON
ON
*3
*3
*3
*3
*3
*3
*3
*3
*3
---
---
---
---
---
---
---
---
---
---
---
LED Status
Mainten
ance
paper Ink 1 Ink 2 Ink 3 Ink 4
LCD Message
Restarting product from
--- --- --- --- --- ---
other device...
--- --- --- --- --- --- ---
--- --- --- --- --- --- ---
--- --- --- --- --- --- ---
Flash --- --- --- --- ---
Maintenance box is nearing end of its service life.
--- --- ON ON ON ON ---
--- --- ON ON ON OFF ---
--- --- ON ON OFF OFF ---
--- --- ON OFF OFF OFF ---
--- --- Flash OFF OFF OFF Ink low.
--- Flash2 --- --- --- --- Front cover is open.
Maintenance box is at the end of its service life. You
ON --- --- --- --- ---
need to replace it. <Maintenance Box> XXXXX
*4
Cannot recognize maintenance box. Install it
ON --- --- --- --- ---
correctly. <Maintenance Box> XXXXX
*4
Cannot recognize maintenance box. Install it
ON --- --- --- --- ---
correctly. <Maintenance Box> XXXXX
*4
You need to replace the
--- --- Flash Flash Flash Flash
following ink cartridge(s). <Ink Cartridges> XXX
*4
Product description Control Panel 19
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Table 1-8. LEDs and LCD Indications
WP-M4095/4015/4011 WP-M4595/4525/4521
Status
S t
No ink cartridge error ON
a n d b
Ink cartridge
y
detection error
Power Ethernet
ON
*3
*3
---
---
Mainten
ance
--- --- Flash Flash Flash Flash
--- --- Flash Flash Flash Flash
LED Status
paper Ink 1 Ink 2 Ink 3 Ink 4
The cartridge is installed incorrectly. Press it until it clicks into place. <Ink Cartridges> XXX
Cannot recognize the following cartridge(s). Try installing them again. <Ink Cartridges> XXX
Ink cartridge detection error (non-Epson cartridge)
ON
*3
---
--- --- Flash Flash Flash Flash
Ink cartridge is not recognized. Please replace the cartridge. <Ink Cartridges> XXX
Note : -- No change
Flash: turns on and off at intervals of 1.25 seconds. Flash 2: On for 0.5 sec., Off for 0.5 sec., On for 0.5 sec. and Off for 1.0 sec. Flash at high speed: turns on and off at intervals of 0.5 seconds. Simultaneous Flash: same as “Flash” Alternate flash 1: same as “Flash” Alternate flash 2: turns on and off at intervals of 1.25 seconds.
Note *1: WP-M4595/4525/4521 only.
*2: WP-M4595/4095 only. *3: Flashes if the status arises when printing starts or when the printer starts up, but lights if the status arises when printing is complete. *4: The corresponding maintenance box, ink cartridge product number or cassette number is indicated. *5: Occurs in any paper path. *6: The corresponding ink LED flashes after the ink falls in the ink low status, and lights when it reaches the ink end status.
LCD Message
*4
*4
*4
Product description Control Panel 20
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1.5 Various Settings

1.5.1 Panel Operation

1.5.1.1 Setup Menu Configuration (WP-M4595/4525/4521 only)
The following explains the setup menu structure and the outline of the menu functions.
Table 1-9. Menu Configuration
Menu Description
Setup Ink Levels --- Displays the status of ink cartridges and maintenance box.
Maintenance Nozzle Check Prints a nozzle check pattern.
Head Cleaning Runs a print head cleaning. Head Alignment Adjusts the alignment of the printhead.
*
Printer Setup Paper Size Loaded Selects the paper size (1st cassette/2nd cassette
Thick Paper Turn this on when printing on thick paper. Dry Time Sets the dry time when duplex printing. Sound Turns the sound on/off. Date/Time Selects display format for data/time. Daylight Saving Time Selects daylight saving time. Country/Region Selects country/region. Language Selects the language displayed on the LCD. Paper Size Notice Checks the paper size and selects whether to alert users when an
error occurs (Off/On).
Network Settings
File Sharing Setup USB
Fax Settings Send Settings Configures fax send settings.
Print Status Sheet --- Prints a printer status sheet. Lock Settings On
Restore Default Settings
Network Setup Network Connection Check • Checks the network connection status.
Network Settings • Displays the network information.
Network
Receive Settings Configures fax receive settings. Communication Configures the details of the fax communication. Check Fax Connection Prints the fax connection settings.
(“Off” when panel operation is locked)
Change Password Changes the password. (See "1.5.1.2 Panel Operation Lock
Fax Send/Receive Settings Initializes the fax send/receive settings. Fax Data Settings Deletes the fax data settings. Network Setting Initializes the network settings. All except Network & Fax
Settings All Settings Initiali ze s the all settings.
Configures the connection setting for networkl setup.
• Prints the connection check result.
• Prints a network status sheet.
Sets the access priority when accessing the storage dev ice connected to the USB host port to USB or Network.
Changes the setting of the panel operation lock. (See "1.5.1.2
Panel Operation Lock Setting (WP-M4595/4525/4521 only) (p22)".)
Setting (WP-M4595/4525/4521 only) (p22)".)
Initializes the settings except network/fax settings.
/Rear MP Tray).
Note *: When the optional 2nd cassette is installed for WP-M4595/4525/4521.
Product description Various Settings 21
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1.5.1.2 Panel Operation Lock Setting (WP-M4595/4525/4521 only)
For WP-M4595/4525/4521, the panel operation for the following can be locked after setting the password.
The same password is also required when configuring the printer settings through
EPSON NetConfig.
All settings will be initialized when resetting the password.
Table 1-10. Panel Operation Lock Setting
ON The password is required for the following settings.
• Lock settings
• Printer setup
• Network settings
• File sharing setup
• Restoration of individual settings such as network setting (except initializing the all settings)
OFF Entering the password is not required to go to the setting screen even the password is registered.
Password setting method
1. Select “Setup” - “Lock Settings” - “On”, and then press “OK”.
2. Enter the password, and then press “OK”.
3. To verify the password, enter the password again and press “OK”.
Table 1-11. Password Setting
Item
WP-4540 series WP-4530/4520/4510 series
Digit of the password Within 1 to 20 Available characters Space, !”#$%&'()*+,-./, 0-9, ;<=>?@ A-Z, \]^_`, a-z, {|}~ Method Select characters with arrows or ten key. When a
password is already set, the following three password entries are required: “Enter Current Password”, “Enter New Password”, and “Verify New Password”.
Note 1: The password is not set when shipping from the factory.
2: If the entr ies “Enter New Password” a nd “Verify Ne w Password” are diffe rent, the message “Passw ord is in correct. Enter cor rect
password.” is displayed and the menu screen returns to the password entering screen.
3: If the entries up t o “Verify New Password” are com plete successfully, the change will be reflecte d and the LCD display returns to
the setup menu.
4: The password is stored on the EEPROM, and kept even the power is off.
Description
Select characters with the arrow buttons. When a password is already set, the following three password entries are required: “Enter Current Password”, “Enter New Password”, and “Verify New Password”.
Panel operation lock method
1. Select “Setup” - “Lock Settings” - “On”, and then press “OK”.
2. Enter the password, and then press “OK”.
3. When “Free access limited” displays, press “OK”. Then the panel lock setting becomes valid.
Product description Various Settings 22
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Resetting the password/unlocking the panel operation lock
If you need to reset the password or unlock the panel operation because of forgetting the password and such, follow the steps below to reset them.
Resetting/unlocking method
1. Select “Setup” - “Restore Default Settings” - “All Settings”, and press “OK”.
2. When “Restore all settings to defaults” displays, select “Yes”. Settings after reset
Password: Not set
Panel operation lock: OFF
1.5.1.3 Forced Power OFF
For WP-M4595/4525/4521/4095/4015/4011, the power can be turned off forcibly by the following panel operation. If the power is turned off forcibly, the same process of the normal power-off is executed.
Operation method
1. Press the power button and then stop button, and hold down the buttons for seven seconds or more.
2. When the LCD display changes, release the buttons.
1.5.1.4 Printer Status Sheet
WP-M4595/4525/4521/4095/4015/4011 print the printer status sheet by the following operation.
Table 1-12. Status Sheet
Model Procedure
WP-M4595/4525/4521 1. Press the setup button.
2. Select “Print Status Sheet” from the setup menu.
3. Press the start button.
WP-M4095/4015/4011 Turn the power on while pressing the paper feed/eject button.
Note : When printing the network status sheet to check the network information, follow the procedure below.
WP-M4595/4525/4521: Select “/Network Settings” - “Confirm Network Settings”, and press or
WP-M4095/4015/4011: Press the “network status sheet” button. (See
(
(
. (See "1.5.1.1 Setup Menu Configuration (WP-M4595/4525/4521 only) (p21)".)
"1.4.1 Operation Buttons & LEDs (p14)"
(
(
.)
Product description Various Settings 23
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CHAPTER 2

OPERATING PRINCIPLES

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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
A#3 A#2 A#1
A#152 A#151
A#150
B#152 B#151
B#150
B#3 B#2 B#1
C#3 C#2 C#1
C#152 C#151
C#150
D#152 D#151
D#150
D#3 D#2 D#1
E#3 E#2 E#1
E#152 E#151
E#150
F#152 F#151
F#150
F#3 F#2 F#1
G#3 G#2 G#1
G#152 G#151
G#150
0.169 mm 1/150 inch
5.9267 mm
(35/150 inch
2.3707 mm
(14/150 inch)
0.0423 mm 1/600 inch
0.0847 mm 1/300 inch
Black CyanMagenta
Yellow
Column A
Carriage movement direction
Paper feed direction
Column B
Column C
Column D
Column E
Column F Column G

2.1 Overview

This chapter describes the operating principles of WP-M4595/4525/4521/4095/4015/4011 printer mechanism.

2.2 Printhead

This section describes the printhead. Print method: On-demand inkjet
(F7-Mach Turbo 2)
Nozzle configuration
Color Bk, C, M, Y (4 colors) Number of nozzles 1064 nozzles (Bk: 152 nozzles x 4, C, M, Y: 152 nozzles per color) Nozzle pitch 0.169 mm (1/150 inch)
The nozzle layout as seen from behind the Printhead is shown below.
Operating Principles Overview 25
Figure 2-1. Nozzle Layout
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
A
Printhead
1
2
4
3
5
6
C
B

2.3 Motors and Sensors

The following table lists the motors and sensors of WP-M4595/4525/4521/4095/4015/4011. Printer Mechanism
Table 2-1. List of Motors & Sensors (Printer Mechanism)
Mechanism Motor or Sensor No.
Printhead --­Carriage mechanism CR Motor A
CR Encoder 1 PW Sensor 2
Cover Open Sensor 3 Ink supply mechanism Decompress Pump Motor B Paper loading/feed mechanism PF Motor C
PF Encoder 4
PE Sensor 5
Paper Stopper Lever Sensor 6
Figure 2-2. Motors & Sensors (Printer Mechanism)
Operating Principles Motors and Sensors 26
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1
A
A
1
2
3
Scanner (WP-M4595/4525/4521 only)
Table 2-2. List of Motors & Sensors (Scanner)
Mechanism Motor or Sensor No.
Scanner mechanism Scanner Motor A
CIS Unit 1
Figure 2-3. Motors & Sensors (Scanner)
ADF (WP-M4595/4525/4521 only)
Table 2-3. List of Motors & Sensors (ADF)
Mechanism Motor or Sensor No.
ADF mechanism ADF Motor A
PE Sensor 1
Document Sensor 2
ADF Encoder 3
Figure 2-4. Motors & Sensors (ADF)
Operating Principles Motors and Sensors 27
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Epson WP-M4595/4525/4521/4095/4015/4011 Revision A
A
1
2
Option(2nd Cassette)
Table 2-4. List of Motors & Sensors (2nd Cassette)
Mechanism Motor or Sensor No.
2nd cassette ASF Motor A
Paper Stopper Lever Sensor 1
ASF Encoder 2
Figure 2-5. Motors & Sensors (2nd Cassette)
Operating Principles Motors and Sensors 28
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PF MotorPF Timing Belt
Left side of Printer Mechanism
PF Encoder
With cover
Without cover (light-emitting
and receiving devices)
PF Encoder
Light passes
Light does not pass
PF Scale

2.4 Optical Sensor Control

WP-M4595/4525/4521/4095/4015/4011 uses the optical sensor to control itself. The following describes the operating principles of optical sensor control.
Control method To ensure accurate printing, each part must be controlled to make an adequate amount (time) of movement. The
optical sensors read the amount (time) of movements as follows to printer to control it for achieving accurate printing.
1. Rotates the motors for control of the printer, and transmits drive force to the each part via the gear or the timing belt.
2. The encoder reads the drive amount of each part from the scale one by one to printer to monitor that the part drives for an adequate amount (time).
Controlled parts The following table lists where the optical sensor control is used.
Table 2-5. Controlled Parts
Item Motor Scale Encoder Transmission method
Paper feed/load mechanism
PF Motor PF Scale PF Encoder
Front ASF mechanism
(1st cassette)
Rear ASF mechanism
Carriage mechanism CR Motor CR Scale CR Encoder CR Timing Belt Front ASF mechanism
(2nd cassette ADF mechanism
Note *1: Option
*1
)
*2
*2: WP-M4595/4525/4521 only.
ASF Motor ASF Scale ASF Encoder Gear
ADF Motor ADF Scale ADF Encoder Gear
Operating principles The following describes the paper feed mechanism drive control as an example of the actual operation for the
optical sensor. The PF scale consists of light-passing and light-blocking portions on its surface, and runs through the slit between
the encoder’s light-emitting and light-receiving devices. While the printer is operating, the encoder always emits light from light-emitting device toward the light-receiving device, and the ligh t-receiving dev ice detects light when the light is transmitted through the light-passing portion of the scale, and does not detect light when the light is blocked by the light-blocking portion of the scale. Accord ing to the counts of light-detected and non detected times, the printer controls paper feed drive direction and amount. When the encoder cannot read light-emitting/blocking counts correctly due to the misalignment, broken or contaminated scale, paper jam, foreign object and increasing a load, the fatal error occurs and the printer stops.
PF Timing BeltASF Timing Belt
Figure 2-6. PF Drive Control Section
Operating Principles Optical Sensor Control 29
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Ink Supply Unit
(Ink Cartridge Holder - Ink Supply Tube)
Printhead
Ink Supply TubeInk Cartridge Holder
Buffer
Diaphragm Pump
Decompress Pump Unit

2.5 Ink Supply Mechanism

The following shows configurations of the ink supply mechanism. The ink supply mechanism consists of the Decompress Pump Unit and the Ink Supply Unit composed of the Ink
Supply Tube, Diaphragm Pump, Buffer and Ink Cartridge Holder. As the Decompress Pump Unit reduces the pressure inside the Diaphragm Pump, the Diaphragm Pump can suck
the ink inside the Ink Cartridge, and then the sucked ink is supplied to the Printhead through the Buffer and Ink Supply Tube.
Figure 2-7. Ink Supply Mechanism
Operating Principles Ink Supply Mechanism 30
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