Epson WF-3823 User Manual

WF-3820 Series User's Guide

WF-3820 Series User's Guide ................................................................................................................... 15

Product Basics .......................................................................................................................................... 16

Using the Control Panel ..................................................................................................................... 16

Control Panel Buttons and Lights .................................................................................................. 17

The LCD Screen ....................................................................................................................... 18

Status Icon Information ............................................................................................................. 19

Navigating the LCD Screen....................................................................................................... 20

Entering Characters on the LCD Screen ....................................................................................... 22

Selecting the Date and Time ......................................................................................................... 22

Using Presets ................................................................................................................................ 24

Changing LCD Screen Language.................................................................................................. 27

Adjusting Control Panel Sounds.................................................................................................... 27

Adjusting the Screen Brightness.................................................................................................... 28

Turning Off the Operation Time Out Setting .................................................................................. 29

Preventing PC Connection via USB .............................................................................................. 30

Product Parts Locations ..................................................................................................................... 32

Product Parts - Front ..................................................................................................................... 32

Product Parts - Inside .................................................................................................................... 34

Product Parts - Back...................................................................................................................... 36

Checking for Software Updates.......................................................................................................... 36

Using Power Saving Settings ............................................................................................................. 37

Changing the Sleep Timer Settings ............................................................................................... 37

Changing the Power Off Timer Settings ........................................................................................ 38

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 39

Setting Up Epson Connect Services.............................................................................................. 40

Using Epson Email Print ............................................................................................................... 42

Using the Epson Smart Panel Mobile App..................................................................................... 42

Using the Epson iPrint Mobile App ................................................................................................ 43

Using Epson Remote Print ........................................................................................................... 43

Using Epson Scan to Cloud........................................................................................................... 44

Using AirPrint .................................................................................................................................... 44

Setting Up Printing on a Chromebook ................................................................................................ 45

Android Printing Using the Epson Print Enabler ................................................................................ 45

Using Fire OS Printing ....................................................................................................................... 46

Using Windows 10 Mobile Printing .................................................................................................... 46

Using Epson Print and Scan App with Windows Tablets ................................................................... 47

Voice-activated Printing ..................................................................................................................... 47

Wi-Fi or Wired Networking........................................................................................................................ 49

Network Security Recommendations ................................................................................................. 49

Wi-Fi Infrastructure Mode Setup......................................................................................................... 50

Selecting Wireless Network Settings from the Control Panel ........................................................ 51

Wi-Fi Direct Mode Setup .................................................................................................................... 53

Enabling Wi-Fi Direct Mode........................................................................................................... 54

Wi-Fi Protected Setup (WPS)............................................................................................................. 55

Using WPS to Connect to a Network ............................................................................................. 56

Printing a Network Status Sheet......................................................................................................... 57

Printing a Network Connection Report ............................................................................................... 58

Network Connection Report Codes and Messages ....................................................................... 59

Configuring Email Server Settings...................................................................................................... 64

Email Server Settings .................................................................................................................... 66

Changing or Updating Network Connections ..................................................................................... 67

Accessing the Web Config Utility................................................................................................... 67

Changing a USB Connection to a Wi-Fi Connection...................................................................... 68

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 68

Connecting to a New Wi-Fi Router ................................................................................................ 69

Disabling Wi-Fi Features ............................................................................................................... 69

Loading Paper ........................................................................................................................................... 71

Loading Paper in the Cassette ........................................................................................................... 71

Paper Loading Capacity ................................................................................................................ 73

Double-sided Printing Capacity ..................................................................................................... 76

Borderless Paper Type Compatibility ............................................................................................ 78

Compatible Epson Papers.................................................................................................................. 79

Paper or Media Type Settings - Printing Software.............................................................................. 81

Selecting the Paper Settings for Each Source - Control Panel ........................................................... 82

Paper Type Settings - Control Panel ............................................................................................. 82

Selecting the Default Paper Source Settings...................................................................................... 83

Paper Source Settings Options ..................................................................................................... 84

Selecting the Universal Print Settings ................................................................................................ 85

Universal Print Settings Options .................................................................................................... 86

Placing Originals on the Product ............................................................................................................. 87

Placing Originals on the Scanner Glass ............................................................................................. 87

Placing Originals in the Automatic Document Feeder ........................................................................ 88

ADF Original Document Specifications.......................................................................................... 91

Copying ...................................................................................................................................................... 93

Copying Documents or Photos........................................................................................................... 93

Copying Options................................................................................................................................. 94

Printing from a Computer ......................................................................................................................... 98

Printing with Windows ........................................................................................................................ 98

Selecting Basic Print Settings - Windows ...................................................................................... 99

Print Quality Options - Windows ............................................................................................. 101

Multi-Page Printing Options - Windows................................................................................... 102

Selecting Double-sided Printing Settings - Windows ................................................................... 102

Double-sided Printing Options - Windows............................................................................... 104

Print Density Adjustments - Windows ..................................................................................... 105

Selecting Additional Layout and Print Options - Windows ........................................................... 105

Custom Color Correction Options - Windows.......................................................................... 107

Image Options and Additional Settings - Windows.................................................................. 108

Header/Footer Settings - Windows ......................................................................................... 109

Selecting a Printing Preset - Windows......................................................................................... 110

Selecting Extended Settings - Windows ...................................................................................... 112

Extended Settings - Windows ................................................................................................. 113

Printing Your Document - Windows............................................................................................. 114

Locking Printer Settings - Windows ............................................................................................. 115

Locked Setting Options........................................................................................................... 117

Selecting Default Print Settings - Windows.................................................................................. 118

Changing the Language of the Printer Software Screens ....................................................... 119

Changing Automatic Update Options .......................................................................................... 120

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 121

Selecting Print Settings - Windows 10 S...................................................................................... 122

Printing on a Mac ............................................................................................................................. 125

Selecting Basic Print Settings - Mac ........................................................................................... 126

Print Quality Options - Mac ..................................................................................................... 130

Print Options - Mac ................................................................................................................. 130

Selecting Page Setup Settings - Mac .......................................................................................... 130

Selecting Print Layout Options - Mac........................................................................................... 131

Selecting Double-sided Printing Settings - Mac........................................................................... 132

Double-sided Printing Options and Adjustments - Mac........................................................... 133

Managing Color - Mac ................................................................................................................. 134

Color Matching and Color Options - Mac ................................................................................ 135

Selecting Printing Preferences - Mac .......................................................................................... 136

Printing Preferences - Mac...................................................................................................... 136

Printing Your Document or Photo - Mac ...................................................................................... 137

Checking Print Status - Mac.................................................................................................... 138

Printing from a Smart Device............................................................................................................ 139

Cancelling Printing Using the Product .............................................................................................. 140

Scanning .................................................................................................................................................. 141

Starting a Scan................................................................................................................................. 141

Starting a Scan Using the Product Control Panel ........................................................................ 141

Scanning to Email ................................................................................................................... 143

Scanning to a Connected Computer ....................................................................................... 145

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 147

Scanning to the Cloud............................................................................................................. 148

Scanning to a Memory Device ................................................................................................ 149

Control Panel Scanning Options............................................................................................. 150

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 152

Creating a Shared Network Folder.......................................................................................... 152

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 154

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 156

Scanning to a Network Folder or FTP Server.......................................................................... 157

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 159

Starting a Scan from a Scanning Program................................................................................... 161

Starting a Scan from a Smart Device........................................................................................... 163

Scanning a Document in Epson ScanSmart..................................................................................... 163

Saving a Scan ............................................................................................................................. 166

Attaching a Scan to Email............................................................................................................ 167

Sending a Scan to a Cloud Service ............................................................................................. 168

Printing a Scan ............................................................................................................................ 169

Selecting Epson ScanSmart Settings............................................................................................... 170

Changing the Epson Product....................................................................................................... 171

Changing the Scan Settings ........................................................................................................ 172

Changing the File Name Settings ................................................................................................ 174

Changing the Save Settings ........................................................................................................ 175

Save Settings.......................................................................................................................... 177

Customizing Action Icons ............................................................................................................ 179

Scanning in Epson Scan 2 ............................................................................................................... 180

Additional Scanning Settings - Main Settings Tab ....................................................................... 183

Additional Scanning Settings - Advanced Settings Tab............................................................... 184

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 184

Image Format Options................................................................................................................. 186

Scan Resolution Guidelines ........................................................................................................ 186

Faxing....................................................................................................................................................... 188

Connecting a Telephone or Answering Machine.............................................................................. 188

Setting Up Fax Features .................................................................................................................. 191

Setting Up Basic Fax Features .................................................................................................... 191

Using the Fax Setup Wizard ................................................................................................... 191

Selecting the Line Type........................................................................................................... 193

Setting the Number of Rings to Answer .................................................................................. 194

Selecting Advanced Fax Settings................................................................................................ 195

Basic Settings - Fax ................................................................................................................ 196

Send Settings - Fax................................................................................................................. 198

Receive Settings - Fax............................................................................................................ 198

Report Settings - Fax .............................................................................................................. 200

Security Settings - Fax............................................................................................................ 201

Setting Up the Fax Utility - Windows............................................................................................ 202

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 203

Setting Up Contacts and Contact Groups......................................................................................... 204

Setting Up Contacts Using the Product Control Panel................................................................. 205

Creating a Contact .................................................................................................................. 205

Editing or Deleting a Contact .................................................................................................. 207

Creating a Contact Group ....................................................................................................... 208

Editing or Deleting a Contact Group........................................................................................ 210

Sending Faxes ................................................................................................................................. 211

Sending Faxes from the Product Control Panel........................................................................... 211

Sending a Fax Using the Keypad, Contact List, or History...................................................... 212

Fax Sending Options .............................................................................................................. 213

Sending a Fax at a Specified Time ......................................................................................... 215

Sending Faxes Using the Fax Utility - Windows .......................................................................... 216

Sending Faxes Using the Fax Utility - Mac .................................................................................. 219

Dialing Fax Numbers from a Connected Telephone.................................................................... 222

Receiving Faxes............................................................................................................................... 223

Fax Reception ............................................................................................................................. 223

Receiving Faxes Automatically ................................................................................................... 224

Receiving Faxes Manually........................................................................................................... 224

Receiving a Fax by Polling .......................................................................................................... 225

Saving and Viewing Received Faxes .......................................................................................... 226

Saving Faxes to an External USB Device ................................................................................... 226

Checking Fax Status ....................................................................................................................... 227

Printing Fax Reports......................................................................................................................... 228

Fax Report Options ..................................................................................................................... 229

Using External USB Devices with Your Product................................................................................... 230

Connecting a USB Device................................................................................................................ 230

USB Device Photo File Specifications ......................................................................................... 231

Disconnecting a USB Device............................................................................................................ 231

Viewing and Printing from the LCD Screen ...................................................................................... 232

Printing JPEG Photos.................................................................................................................. 232

Printing TIFF Files ...................................................................................................................... 233

Print Setting Options - Device Mode............................................................................................ 233

Transferring Files on a USB Device ................................................................................................. 235

Setting Up File Sharing for File Transfers from Your Computer................................................... 235

Transferring Files from a USB Device to Your Computer ............................................................ 236

Replacing Ink Cartridges and Maintenance Boxes............................................................................... 238

Ink Safety Precautions ..................................................................................................................... 238

Check Cartridge and Maintenance Box Status................................................................................. 240

Checking Cartridge Status on the LCD Screen............................................................................ 240

Checking Cartridge and Maintenance Box Status - Windows...................................................... 241

Checking Cartridge and Maintenance Box Status - Mac ............................................................. 244

Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 245

Ink Cartridge and Maintenance Box Part Numbers...................................................................... 245

Removing and Installing Ink Cartridges............................................................................................ 246

Printing with Black Ink and Expended Color Cartridges ................................................................... 251

Printing with Expended Color Cartridges - Windows ................................................................... 251

Printing with Expended Color Cartridges - Mac ........................................................................... 252

Conserving Low Black Ink with Windows ......................................................................................... 254

Replacing the Maintenance Box....................................................................................................... 254

Adjusting Print Quality............................................................................................................................ 257

Print Head Maintenance................................................................................................................... 257

Print Head Nozzle Check............................................................................................................. 257

Checking the Nozzles Using the Product Control Panel ......................................................... 258

Checking the Nozzles Using a Computer Utility...................................................................... 260

Print Head Cleaning .................................................................................................................... 261

Cleaning the Print Head Using the Product Control Panel ...................................................... 262

Cleaning the Print Head Using a Computer Utility................................................................... 263

Aligning the Print Head Using the Product Control Panel................................................................. 265

Adjusting the Print Quality Using the Product Control Panel ............................................................ 267

Cleaning the Paper Guide ................................................................................................................ 268

Checking the Number of Sheets on the LCD Screen ....................................................................... 269

Cleaning and Transporting Your Product ............................................................................................. 270

Cleaning Your Product ..................................................................................................................... 270

Transporting Your Product ............................................................................................................... 274

Solving Problems .................................................................................................................................... 277

Viewing the Help Screen .................................................................................................................. 277

Checking for Software Updates........................................................................................................ 278

Product Status Messages ................................................................................................................ 279

Running a Product Check ................................................................................................................ 283

Resetting Control Panel Defaults ..................................................................................................... 284

Solving Setup Problems ................................................................................................................... 285

Product Does Not Turn On or Off................................................................................................. 286

Noise After Ink Installation ........................................................................................................... 286

Software Installation Problems .................................................................................................... 286

Solving Network Problems ............................................................................................................... 287

Product Cannot Connect to a Wireless Router or Access Point .................................................. 287

Network Software Cannot Find Product on a Network................................................................. 288

Product Does Not Appear in Mac Printer Window ....................................................................... 289

Wireless Network Connection is Unstable on a Mac ................................................................... 290

Cannot Print Over a Network....................................................................................................... 290

Cannot Scan Over a Network ...................................................................................................... 292

Solving Copying Problems ............................................................................................................... 293

Product Cannot Copy .................................................................................................................. 293

Product Makes Noise, But Nothing Copies.................................................................................. 293

Product Makes Noise When It Sits for a While............................................................................. 294

Originals Do Not Feed From the Automatic Document Feeder.................................................... 294

Solving Paper Problems................................................................................................................... 294

Paper Feeding Problems............................................................................................................. 295

Paper Jam Problems in the Cassette .......................................................................................... 296

Paper Jam Problems in the Rear Cover ...................................................................................... 297

Document Jams in the Automatic Document Feeder .................................................................. 300

Paper Ejection Problems ............................................................................................................. 306

Solving Problems Printing from a Computer..................................................................................... 306

Nothing Prints.............................................................................................................................. 306

Product Icon Does Not Appear in Windows Taskbar ................................................................... 308

Error After Cartridge Replacement .............................................................................................. 308

Printing is Slow ............................................................................................................................ 309

Solving Page Layout and Content Problems.................................................................................... 311

Inverted Image............................................................................................................................. 311

Too Many Copies Print ................................................................................................................ 311

Blank Pages Print ........................................................................................................................ 312

Incorrect Margins on Printout....................................................................................................... 312

Border Appears on Borderless Prints .......................................................................................... 313

Incorrect Characters Print............................................................................................................ 313

Incorrect Image Size or Position.................................................................................................. 314

Slanted Printout........................................................................................................................... 314

Solving Print Quality Problems......................................................................................................... 315

White or Dark Lines in Printout .................................................................................................... 315

Blurry or Smeared Printout .......................................................................................................... 316

Faint Printout or Printout Has Gaps ............................................................................................. 317

Grainy Printout............................................................................................................................. 318

Incorrect Colors ........................................................................................................................... 319

Solving Scanning Problems ............................................................................................................. 320

Scanning Software Does Not Operate Correctly ......................................................................... 320

Cannot Start Epson Scan 2 ......................................................................................................... 321

Scanning Speed is Slow.............................................................................................................. 321

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 322

Solving Scanned Image Quality Problems ....................................................................................... 323

Scanned Image Quality Problems ............................................................................................... 324

Image Consists of a Few Dots Only............................................................................................. 325

Line of Dots Appears in All Scanned Images............................................................................... 326

Straight Lines in an Image Appear Crooked ................................................................................ 326

Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 326

Scanned Characters are Blurry ................................................................................................... 327

Image Colors are Patchy at the Edges ........................................................................................ 327

Ripple Patterns Appear in an Image ............................................................................................ 328

Streaks Appear in All Scanned Images ....................................................................................... 328

Scanned Image Edges are Cropped ........................................................................................... 328

Solving Faxing Problems.................................................................................................................. 328

Cannot Send or Receive Faxes................................................................................................... 329

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 331

Fax Memory Full Error Appears................................................................................................... 331

Sent Fax Quality is Poor .............................................................................................................. 332

Sent Fax is Received in an Incorrect Size ................................................................................... 333

Received Fax Quality is Poor ...................................................................................................... 333

Received Fax is Not Printed ........................................................................................................ 333

Solving USB Device Problems ......................................................................................................... 334

Cannot View or Print from a USB Device..................................................................................... 334

Cannot Save Files on a USB Device ........................................................................................... 334

Cannot Transfer Files To or From a USB Device......................................................................... 335

Uninstall Your Product Software....................................................................................................... 335

Uninstalling Product Software - Windows.................................................................................... 336

Uninstalling Product Software - Mac............................................................................................ 337

Where to Get Help............................................................................................................................ 337

Technical Specifications ........................................................................................................................ 339

Windows System Requirements ...................................................................................................... 339

Mac System Requirements .............................................................................................................. 340

Paper Specifications ........................................................................................................................ 340

Printable Area Specifications ........................................................................................................... 342

Automatic Document Feeder (ADF) Specifications .......................................................................... 343

Scanning Specifications ................................................................................................................... 344

Fax Specifications ............................................................................................................................ 344

Ink Cartridge Specifications.............................................................................................................. 345

Dimension Specifications ................................................................................................................. 346

Electrical Specifications ................................................................................................................... 346

Environmental Specifications ........................................................................................................... 347

External USB Device Specifications................................................................................................. 347

Interface Specifications .................................................................................................................... 348

Network Interface Specifications ...................................................................................................... 348

Safety and Approvals Specifications ................................................................................................ 350

Notices ..................................................................................................................................................... 352

Important Safety Instructions............................................................................................................ 352

General Product Safety Instructions ............................................................................................ 352

Ink Cartridge Safety Instructions.................................................................................................. 354

LCD Screen Safety Instructions................................................................................................... 355

Wireless Connection Safety Instructions ..................................................................................... 356

Telephone Equipment Safety Instructions ................................................................................... 356

Important Privacy Notice (Printer Serial Number)............................................................................. 356

FCC Compliance Statement............................................................................................................. 357

Binding Arbitration and Class Waiver ............................................................................................... 359

Trademarks...................................................................................................................................... 362

Copyright Notice............................................................................................................................... 363

libTIFF Software Acknowledgment.............................................................................................. 364

A Note Concerning Responsible Use of Copyrighted Materials................................................... 364

Default Delay Times for Power Management for Epson Products ............................................... 364

Copyright Attribution.................................................................................................................... 365

WF-3820 Series User's Guide

Welcome to the WF-3820 Series User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Entering Characters on the LCD Screen Selecting the Date and Time Using Presets Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Preventing PC Connection via USB

Parent topic: Product Basics

Control Panel Buttons and Lights

2 supply status button

3 network status button

5 preset button

8 LCD screen

The LCD Screen Status Icon Information Navigating the LCD Screen

Parent topic: Using the Control Panel

power button and light

sound button

received fax light

home button

help button

The LCD Screen

1 Select to show the Supply Status screen

2 Displays the network connection status. Select to set up network connections.

3 Select to change sound settings

4 Select to list available presets

5 Select to display the Fax Data Information screen

6 Displays various settings and functions. Swipe to the left to see additional options.

7 Scrolls the screen to the right.

1 Returns to the previous screen

2 Select a tab to display additional settings

3 Displays the list of settings

4 Performs the selected action

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions. Press the

Icons Description

icon to view or change the current network settings.

Displays additional information or instructions, such as loading paper or placing a document.

Displays the Supply Status screen.

Icons Description

Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.

Quiet Mode is disabled. Press this icon to change the settings.

Displays the Fax Data Information screen.

There is a problem with the indicated setting. Press the icon to resolve the problem.

No Ethernet connection.

An Ethernet connection is established.

No Wi-Fi connection.

A Wi-Fi network error has occurred or the product is searching for a connection.

A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.

No Wi-Fi Direct connection.

A Wi-Fi Direct connection is established.

Parent topic: Control Panel Buttons and Lights

Navigating the LCD Screen

Follow these guidelines to navigate and use the menus on the LCD screen.

Tap or press the screen to select an item or icon

Flick the screen to scroll swiftly

Slide your finger across the screen to move items

Close or open your fingers across the screen to zoom in or zoom out on a preview image

To change a setting, tap anywhere on the setting.

To enter a value in a field, tap the field to display the on-screen keyboard.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

• To move the cursor, select the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers or symbols, select .

• To enter a space, select .

Parent topic: Using the Control Panel

Selecting the Date and Time

Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Basic Settings.

5. Select Date/Time Settings.

You see a screen like this:

6. Select Daylight Saving Time.

7. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

8. Select Date/Time.

9. Select the date format you want to use.

10. Use the numeric keypad to enter the current date.

11. Select the time format you want to use.

12. Use the numeric keypad to enter the current time.

Parent topic: Using the Control Panel

Using Presets

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.

1. Press the home button, if necessary.

2. Press the preset button.

You see a screen like this:

3. Select Add New.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK.

When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your preset name from the list.

Parent topic: Using the Control Panel

Related tasks

Entering Characters on the LCD Screen

Changing LCD Screen Language

You can change the language used on the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and select Language.

6. Select a language.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sound.

6. Select Normal Mode or Quiet Mode.

Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.

7. Select Button Press.

8. Press the – or + icons to increase or decrease the sound.

9. Select OK to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select LCD Brightness.

6. Press the – or + icons to decrease or increase the brightness.

7. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Printer Settings.

You see a screen like this:

5. Scroll down and select PC Connection via USB.

6. Select Disable.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1 Automatic Document Feeder (ADF) cover

2 ADF input tray

3 ADF edge guide

4 ADF document support

5 ADF output tray

6 Paper cassette 1

1 Output tray

2 Paper cassette edge guides

3 Paper cassette

Parent topic: Product Parts Locations

Product Parts - Inside

1 Document cover

2 Scanner glass

3 Control panel

4 USB Type A port for external devices

1 Scanner unit

2 Ink cartridge holder (do not remove)

Parent topic: Product Parts Locations

Product Parts - Back

1 Maintenance box cover

2 Rear cover

3 LAN port

4 USB port

5 AC inlet

6 LINE port

7 EXT port

Parent topic: Product Parts Locations

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product.

Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security,

performance, minor bug fixes and ensure the printer functions as designed. These updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function.

• Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here:

• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of

the Windows taskbar, or clicking the up arrow and right-clicking .

• On the Maintenance tab in the printer settings window

You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.

• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.

• macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.

Parent topic: Product Basics

Solving Problems

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sleep Timer.

6. Do one of the following:

• Press the – or + icon to decrease or increase the number of minutes.

• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK.

7. Select OK.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services

Using Epson Email Print Using the Epson Smart Panel Mobile App Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Related tasks

Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Web Service Settings.

5. Select Epson Connect Services

You see a screen like this:

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using the Epson Smart Panel Mobile App

Use this free Apple and Android app to print, copy, or scan with networked Epson products. Epson Smart Panel also lets you check ink levels and product status.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson Smart Panel and check the compatibility of your mobile device.

3. Download Epson Smart Panel from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson Smart Panel and select your Epson product, if necessary.

Now you are ready to print, copy, or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

Note: If you disabled paper configuration messages on your product control panel, you cannot use

AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related references

Paper Source Settings Options

Related topics

Wi-Fi or Wired Networking

Setting Up Printing on a Chromebook

Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables.

For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S) or Setting Up Your Epson Printer on Your Chromebook (Canada).

Parent topic: Product Basics

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Voice-activated Printing

Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and Google Assistant. Depending on which voice assistant you use, you can ask your product to print photos, calendars, recipes, photo props, and more. Click here for more information.

1. Connect your product to your network. See the link below.

2. Do one of the following:

• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See

the link below to activate it from the product control panel.

• Siri: Download and install the Epson iPrint app then select your product. See the link below for

instructions.

3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature.

Now you are ready to print with your voice and your Epson product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name.

7. Select the Password field and enter your wireless password using the displayed keypad.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, press .

• To delete the previous character, press .

• To enter numbers and symbols, press .

• To enter a space, press .

8. Press OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)

11. Press the home button to exit.

You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Note: If you don't see the icon, you may have selected the wrong network name or entered the

password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi or Wired Networking

Related references

Status Icon Information

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Scroll down and select Start Setup.

5. Select Start Setup again.

You see a screen like this:

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

7. Press the home button to exit.

Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Direct Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access

point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Push Button Setup (WPS).

5. Follow the instructions on the LCD screen to complete WPS setup.

6. Press the home button to exit.

Note: If you don't see the icon, repeat these steps to try again.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Network Status.

6. Select Print Status Sheet.

7. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Connection Check.

6. Select Print Check Report.

7. Select Print.

Examine the error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

E-6

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

E-8

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

E-9

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E-10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E-11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to 8 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

Change the Wi-Fi Direct SSID.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Scroll down and select Advanced.

6. Select Email Server.

7. Select Server Settings.

You see a screen like this:

8. Select one of the options shown above, then select the settings you want to use. Contact your email provider if necessary to confirm the authentication method for the email server.

Note: You may need to try more than one authentication method, as some email providers have more than one way to access their servers.

9. Select Proceed to save your settings.

10. Select Close to exit.

11. Select Connection Check to verify the connection to the email server.

Email Server Settings

Parent topic: Wi-Fi or Wired Networking

Email Server Settings

Setting name Available options Description

Authentication Method

Authenticated Account

Authenticated Password

Sender's Email Address

SMTP Server Address

Off

SMTP AUTH

POP before SMTP

—

— Lets you enter a password for the authenticated account.

—

— Lets you enter the address of the SMTP server

Selects the authentication method for the printer to access the mail server.

SMTP AUTH: Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication.

POP before SMTP Authenticates on the POP3 server (receiving mail server) before sending the email. When you select this item, set the POP3 server.

Lets you enter a user name or email address for the mail server. Used with the POP before SMTP and SMTP AUTH methods.

Used with the POP before SMTP and SMTP AUTH methods.

Lets you enter the email address to be displayed to the sender

Setting name Available options Description

SMTP Server Port Number

Secure Connection

Certificate Validation

POP3 Server Address

POP3 Server Port Number

Parent topic: Configuring Email Server Settings

— Lets you enter the port number of the SMTP server. The

default port is 25.

None

STARTTLS

SSL/TLS

Enable

Disable

— Lets you enter the address of the POP3 server using IPv4

— Lets you enter the port number of the POP3 server. The

Selects the encryption protocol used by the email server. Used with the SMTP AUTH or Off authentication methods.

Determines whether the CA Certificate is validated. You must import a CA certificate to use this setting.

or FQDN format.

default port is 25.

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.

Note: For more information on administration settings, see the Administrator's Guide.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Related tasks

Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related tasks

Uninstalling Product Software - Windows

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Yes to disable Wi-Fi.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings

Loading Paper in the Cassette

You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.

1. Press the help button.

2. Select Load Paper.

3. Do one of the following:

• To load Letter-sized paper, select Basic.

• To load paper that is larger than Letter size, select Paper that exceeds the cassette length

• To load envelopes, select Load Envelope.

• To load photo paper, select Load Photo Paper.

Always follow these paper loading guidelines:

• Do not remove or insert the paper cassette during printing.

• Load only the recommended number of sheets.

• Load paper short edge first and printable side facedown.

• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the

cassette.

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one

envelope at a time.

• If print quality declines when printing multiple envelopes, try loading one envelope at a time.

• Load letterhead or pre-printed paper top edge first.

• Check the paper package for any additional loading instructions.

• Load a single sheet of loose-leaf or other paper with holes as shown.

Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting.

• When loading paper longer than the cassette, select User-Defined as the paper size setting. Make

sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.

Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility

Parent topic: Loading Paper

Related references

Paper Specifications

Paper Loading Capacity

See the table here for the loading capacity of the paper cassettes.

Paper type Loading capacity

Plain paper

Copy paper

High-quality plain paper

Letterhead paper

Recycled paper

Colored paper

Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches (216 × 330 mm), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.1 × 5.8 inches [105 × 148 mm]) size:

Pre-printed paper

Up to the line indicated by the triangle mark (250 sheets)

User defined paper size up to 14 inches long (356 mm): 250 sheets

User defined paper size from 14 to 47.2 inches (357 to 1200 mm) long: 1 sheet

Epson Bright White Premium Paper

250 sheets

Epson Bright White Pro Paper

Epson Multipurpose Plus Paper

Epson Presentation Paper Matte 100 sheets

Epson Premium Presentation Paper Matte

50 sheets

Epson Premium Presentation Paper Matte Double-sided

Epson Brochure & Flyer Paper Matte Doublesided

Epson Photo Paper Glossy

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Paper type Loading capacity

Card Stock Letter (8.5 × 11 inches [216 × 279 mm]), A4

(8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches (216 × 330 mm), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.1 × 5.8 inches [105 × 148 mm]) size: 50 sheets

User defined paper size from 8.5 × 11 inches (216 × 297 mm) to 8.5 × 14 inches (216 × 356 mm)1: 50 sheets

User defined paper size from 3.5 × 5 inches (89 × 127 mm) to 8.5 × 14 inches (216 × 297 mm))1: 50 sheets

User defined paper size from 3.5 × 14 inches (89 × 356 mm) to 8.5 × 47.2 inches (216 × 1200 mm))1: 1 sheet

Envelopes 10 envelopes

If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.

Parent topic: Loading Paper in the Cassette

Double-sided Printing Capacity

Paper type Size Double-sided Printing Capacity

Auto Manual

Plain paper

Copier paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High quality plain paper

Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm])

Legal (8.5 × 14 inches [216 × 356 mm])8.5 × 13 inches (216 × 330 mm)Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), MexicoOficio (8.5 × 13.4 inches [216 × 340 mm])Half Letter (5.5 × 8.5 inches [140 × 216 mm])A6 (4.1 × 5.8 inches [105 × 148 mm])

User defined paper size from

8.5 × 11 inches (216 × 297 mm) to

8.5 × 14 inches (216 × 356 mm)

User defined paper size from

3.5 × 5 inches (89 × 127 mm) to

8.5 × 14 inches (216 × 297 mm)

User defined paper size from

3.5 × 14 inches (89 × 356 mm) to

8.5 × 47.2 inches (216 × 1200 mm)

Up to the arrow mark 30 sheets

— 30 sheets

250 sheets 30 sheets

— 30 sheets

— 1 sheet

Epson Bright White Premium Paper

Epson Bright White Pro Paper

Epson Multipurpose Plus Paper

Letter (8.5 × 11 inches [216 × 279 mm])

250 sheets 30 sheets

Paper type Size Double-sided Printing Capacity

Auto Manual

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Brochure & Flyer Paper Matte Doublesided

Epson Photo Paper Glossy

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Letter (8.5 × 11 inches [216 × 279 mm]) and smaller

— —

Paper type Size Double-sided Printing Capacity

Auto Manual

Card Stock Letter (8.5 × 11 inches

[216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm])

User defined paper size from

8.5 × 11 inches (216 × 297 mm) to

8.5 × 14 inches (216 × 356 mm)

User defined paper size from

3.5 × 5 inches (89 × 127 mm) to

8.5 × 14 inches (216 × 297 mm)

User defined paper size from

3.5 × 14 inches (89 × 356 mm) to

8.5 × 47.2 inches (216 × 1200 mm)

50 10 sheets

— 10 sheets

50 sheets 10 sheets

— 10 sheets

— 1 sheet

Envelopes No. 10 (4.1 × 9.5 inches

[105 × 241 mm])

Parent topic: Loading Paper in the Cassette

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:

Borderless Paper Types

• Plain paper or Card Stock (Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches

[210 × 297 mm]) only)*

— —

• Epson Bright White Premium Paper*

• Epson Bright White Pro Paper*

• Epson Multipurpose Plus Paper*

• Epson Photo Paper Glossy

• Epson Premium Photo Paper Glossy

• Epson Ultra Premium Photo Paper Glossy

• Epson Premium Photo Paper Semi-gloss

• Epson Presentation Paper Matte*

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson Brochure & Flyer Paper Matte Double-sided

* These paper types may scuff the print head, resulting in smeared printouts.

Borderless Paper Sizes

• 4 × 6 inches (102 × 152 mm)

• 5 × 7 inches (127 × 178 mm)

• 16:9 wide (4 × 7.1 inches [102 × 181 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Letter (8.5 × 11 inches [216 × 279 mm])

Parent topic: Loading Paper in the Cassette

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

S041586 500

[216 × 279 mm])

Paper Type Size Part number Sheet count

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

Letter (8.5 × 11 inches [216 × 279 mm])

S450218-4 500

S450217-4 500

[216 × 279 mm])

Epson Presentation Paper Matte Letter (8.5 × 11 inches

S041062 100

[216 × 279 mm])

Legal (8.5 × 14 inches

S041067 100

[216 × 356 mm])

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Brochure & Flyer Paper Matte Double-sided

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

Letter (8.5 × 11 inches

S041257

S042180

S041568 50

[216 × 279 mm])

Letter (8.5 × 11 inches

S042384 150

[216 × 279 mm])

Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809

S042038

Letter (8.5 × 11 inches [216 × 279 mm])

S041141

S041649

100

Epson Premium Photo Paper Glossy

S041271

4 × 6 inches (102 × 152 mm) S041808

S041727

16:9 wide (4 × 7.1 inches

S042109 20

100

[102 × 181 mm])

5 × 7 inches (127 × 178 mm) S041464 20

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

S042183

S041667

Paper Type Size Part number Sheet count

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Parent topic: Loading Paper

4 × 6 inches (102 × 152 mm) S042181

5 × 7 inches (127 × 178 mm) S041945 20

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S041982 40

Letter (8.5 × 11 inches [216 × 279 mm])

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Pro Paper

Letterhead paper Letterhead

Recycled paper Recycled

Plain Paper / Bright White Paper

S042174

S042182

S042175

S041331 20

100

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Thick paper Card Stock

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

High Quality Plain Paper

For this paper Select this paper Type or Media Type setting

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Epson Brochure & Flyer Paper Matte Double-sided

Epson Presentation Paper Matte Presentation Paper Matte

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

Parent topic: Loading Paper

Premium Presentation Paper Matte

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.

3. Select Paper Size.

4. Select the paper size you loaded.

5. Select Paper Type.

6. Select the paper type you loaded.

7. Select Favorite Paper Settings to choose from a list of commonly used paper settings.

8. Select to choose another paper source or exit.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Pro Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Envelopes Envelope

Thick paper Card Stock

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Plain Paper

High Quality Plain Paper

Prem. Matte

Epson Brochure & Flyer Paper Matte Double-sided

Epson Presentation Paper Matte Presentation Matte

Parent topic: Selecting the Paper Settings for Each Source - Control Panel

Selecting the Default Paper Source Settings

You can change default paper source settings using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

You see a screen like this:

3. Select one of these Auto Error Solver options:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error

occurs, or to print only what the printer could process when a memory full error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select the Paper Source Settings options you want to use.

5. When you are finished, press the home button to exit.

Paper Source Settings Options

Parent topic: Loading Paper

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source Settings option

Paper Setting Various Select the paper size and type for each paper source

A4/Letter Auto Switching

Available settings Description

On Select On to switch the selected paper size to match the

Off

loaded paper (Letter or A4) if the wrong size is selected

Paper Source Settings option

Error Notice Paper Size Notice Select On for either of these settings to display an error

Available settings Description

Paper Type Notice

message when the selected paper type or size does not match the loaded paper

Paper Setup Auto Display

Parent topic: Selecting the Default Paper Source Settings

On Select On to automatically display a menu that lets you

Off

Selecting the Universal Print Settings

You can change the default universal print settings using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Universal Print Settings.

You see this screen:

select the paper size and type when you load paper in the product

Note: If this setting is disabled, you cannot print over AirPrint.

3. Adjust the settings as necessary.

4. When you are finished, press the home button to exit.

Universal Print Settings Options

Parent topic: Loading Paper

Universal Print Settings Options

Select the universal print setting options you want to use for your print jobs.

Universal Print Settings option

Top Offset — Adjust the top or left margin

Left Offset

Top Offset in Back

Left Offset in Back

Check Paper Width

Skip Blank Page On Select On to skip printing of blank pages automatically

Parent topic: Selecting the Universal Print Settings

Available settings Description

— Adjust the top or left margin of the back page when printing

double-sided.

On Select On to check the paper width before printing. This

Off

prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed.

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).

Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > Scanner Glass.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping.

3. Close the document cover gently to keep your original in place.

Caution: Do not push down on the document cover or scanner glass or you may damage the product.

Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.

Parent topic: Placing Originals on the Product

Related topics

Copying Faxing Scanning

Placing Originals in the Automatic Document Feeder

You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them.

Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or

other materials that could obstruct the feeder.

Note: To view animated instructions on how to place originals in the ADF, press the help button and select How To > Place Originals > ADF.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the ADF document support.

2. Slide the ADF edge guide outward.

3. Fan your stack of originals and tap them gently on a flat surface to even the edges.

4. Insert the originals into the ADF faceup and short edge first.

Note: Do not load originals above the arrow mark on the ADF edge guide.

The ADF icon on the Copy, Scan, and Fax screens lights up.

5. Slide the ADF edge guide against the originals, but not too tightly.

ADF Original Document Specifications

Parent topic: Placing Originals on the Product

Related topics

Copying Faxing Scanning

ADF Original Document Specifications

You can load original documents that meet these specifications in the ADF.

Paper type Paper size Paper weight Loading capacity

Plain paper Letter (8.5 × 11 inches

[216 × 279 mm])

A4 (8.3 × 11.7 inches [210 × 297 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

8.5 × 13 inches (216 × 330 mm)

Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner. Use the scanner glass for these types:

• Ripped, curled, folded, deteriorated, or wrinkled originals

• Photos or valuable original artwork

• Originals with binding holes

17 to 24 lb (64 to 90 g/m²)

Approximately 35 sheets

Approximately 10 sheets

• Originals containing staples or paper clips

• Originals with labels, stickers, or sticky notes

• Thermal paper

• Originals with carbon paper backing

• Originals that are bound

• Transparencies

• Irregularly-cut or angled originals

Parent topic: Placing Originals in the Automatic Document Feeder

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Note: Your product may differ from the images in this guide, but the instructions are the same unless

otherwise noted.

Copying Documents or Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.

1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.

2. Load the paper you want to print on.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. To print more than one copy, select Copies and use the displayed keypad to enter the number of copies.

6. Change any of the displayed settings as necessary.

7. Select Advanced Settings to view and change additional copy settings, if necessary.

8. Select Preview to preview your copy on the LCD screen.

9. Press the preset button to save your copy settings.

10. When you are ready to copy, press the Copy icon.

Note: To cancel printing, select Cancel.

Parent topic: Copying

Related references

Copying Options Compatible Epson Papers

Related tasks

Loading Paper in the Cassette Using Presets

Related topics

Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Copy

Copying option Available settings Description

B&W — Copies the document in black and white

Color — Copies the document in color

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,

1>2-Sided

select the orientation and binding edge for your originals or copies.

Copying option Available settings Description

Density selector Varying levels Adjusts the lightness or darkness of copies

Advanced Settings

Copying option Available settings Description

Paper Setting Various sources Select the paper source that you want to use. If you select

Auto, paper is fed automatically depending on the paper

settings you selected for the paper sources.

Reduce/Enlarge 100% Select the value and enter a value between 25% and 400%

to reduce or enlarge the original. For example, 25% would create a copy one-quarter of the size, while 400% creates a copy four times larger.

Auto Automatically sizes the image to fit the paper size you

selected

Actual Size Copies the original at its full size

Reduce to Fit Paper Copies the original at a smaller size than the

Reduce/Enlarge value to fit within the paper size.

Various conversion

Automatically converts from one size to another

options

Original Size Various sizes Select the document size of your original

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies multiple page documents onto one sheet. Scroll

4-up

down and select the document orientation and layout order settings as necessary.

Original Type Text Specifies the document type of your originals and adjusts

Text & Image

the quality of your copies

Photo

Text & Image(Best)

Copying option Available settings Description

Finishing Group (Same

Pages)

Collate (Page Order)

Orientation (Original)

Readable Direction Specifies the orientation of your originals

Left Direction

Select to print multiple copies of a multi-page document in unordered groups

Select to print multiple copies of a multi-page document in ordered sets

Readable Direction:

Left Direction:

Copying option Available settings Description

Image Quality Contrast : Adjusts the difference between the light and dark sections of

the original:

Saturation Adjusts the vividness of the colors

Red Balance

Adjusts the density of each color

Green Balance

Blue Balance

Sharpness Adjusts the outline of the image

Hue Regulation Adjusts the color tone of skin. Select + to increase the green

hue (cool), or - to increase the red hue (warm).

Remove Background

Adjusts the density of the background color. Select + to make the background lighter, or - to make the background darker.

Reduce to Fit Paper

Off Copies the original at a smaller size than the

Reduce/Enlarge value to fit within the paper size.

Binding Margin Off Select On to adjust the margin and orientation of the pages

when copying a book

Remove Shadow Off Select On to erase the shadows that appear in the center of

a document when copying a book or that appear around a document when copying thick paper

Remove Punch Holes

Off Select On to erase the binding holes on a document

ID Card Copy Off Select On to copy both sides of an ID card onto one side of

a sheet of paper

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Printing from a Smart Device Cancelling Printing Using the Product

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document - Windows Locking Printer Settings - Windows Selecting Default Print Settings - Windows

Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

4. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.

6. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

100

Epson WF-3823 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

The LCD Screen

Status Icon Information

Navigating the LCD Screen

Entering Characters on the LCD Screen

Selecting the Date and Time

Using Presets

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Checking for Software Updates

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson Smart Panel Mobile App

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Setting Up Printing on a Chromebook

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Voice-activated Printing

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Configuring Email Server Settings

Email Server Settings

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

Loading Paper

Loading Paper in the Cassette

Paper Loading Capacity

Double-sided Printing Capacity

Borderless Paper Type Compatibility

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Paper Type Settings - Control Panel

Selecting the Default Paper Source Settings

Paper Source Settings Options

Selecting the Universal Print Settings

Universal Print Settings Options

Placing Originals on the Product

Placing Originals on the Scanner Glass

Placing Originals in the Automatic Document Feeder

ADF Original Document Specifications

Copying

Copying Documents or Photos

Copying Options