Epson WorkForce Pro WF-4720 series, WorkForce Pro WF-4730 series, WF-3720, WF-3721, WF-3725 User Manual
User's Guide
NPD5602-03 EN
User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
2
User's Guide
Trademarks
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ Epson Scan 2
❏ libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏ Microso
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
soware
, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.
®
is based in part on the work of the Independent JPEG Group.
❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏
N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other
e
countries.
❏ Intel
❏ General Notice: Other product names used herein are for
is a registered trademark of Intel Corporation.
®
identication
of their respective owners. Epson disclaims any and all rights in those marks.
purposes only and may be trademarks
3
User's Guide
Contents
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................9
Marks and Symbols.........................9
Descriptions Used in this Manual..............10
Operating System References.................10
Important Instructions
Safety Instructions.........................11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up/
Using the Printer........................12
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 13
Protecting Your Personal Information...........13
Making Wi-Fi Settings by Push Button Setup
(WPS)................................28
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................29
Making Wi-Fi Direct (Simple AP)
Connection Settings......................30
Making Advanced Network Settings..........31
Checking the Network Connection Status........32
Network Icon...........................33
Checking Detailed Network Information
from the Control Panel....................33
Printing a Network Connection Report........33
Printing a Network Status Sheet.............37
Replacing or Adding New Access Points.........38
Changing the Connection Method to a Computer. . 38
Changing the Network Connection to Ethernet
from the Control Panel......................40
Disabling Wi-Fi from the Control Panel..........40
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 40
Restoring the Network Settings from the
Control Panel............................ 41
Printer Basics
Part Names and Functions...................14
Control Panel............................ 17
Buttons and Lights.......................17
Basic Screen
Touch Screen Operations..................18
Icons displayed in the LCD Screen........... 19
Entering Characters......................20
Viewing Animations......................21
Registering Your Favorite Settings as a Preset......22
Menu Options for Preset.................. 22
Conguration
.................18
Network Settings
Network Connection Types.................. 23
Ethernet Connection.....................23
Wi-Fi Connection....................... 23
Wi-Fi Direct (Simple AP) Connection.........24
Connecting to a Computer...................24
Connecting to a Smart Device................ 26
Making Wi-Fi Settings from the Printer..........26
Making Wi-Fi Settings Manually.............27
Loading Paper
Paper Handling Precautions..................42
Available Paper and Capacities................43
List of Paper Type......................... 44
Loading Paper in the Paper Cassette............45
Placing Originals
Available Originals for the ADF...............49
Placing Originals on the ADF.................49
Placing Originals on the ADF for 2-up Copying. .51
Placing Originals on the Scanner Glass. . . . . . . . . . 51
Managing Contacts
Registering or Editing Contacts............... 53
Registering or Editing Grouped Contacts........ 53
Register Contacts on a Computer..............54
Destination Setting Items..................54
Registering Destinations as a Group..........55
Exporting and Importing Contacts Using a
Computer...............................56
Export the Contacts......................56
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User's Guide
Contents
Import the Contacts......................56
Printing
Printing from the Control Panel...............58
Printing JPEG Files from a Memory Device. . . . .58
Printing TIFF Files from a Memory Device. . . . . 59
Menu Options for Memory Device...........59
Printing from a Computer...................61
Printing Basics - Windows.................61
Printing Basics - Mac OS X.................63
Printing on 2-Sides.......................65
Printing Several Pages on One Sheet..........67
Printing to Fit the Paper Size................68
Printing Multiple Files Together (for
Windows Only).........................70
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only)..........71
Printing Using Advanced Features........... 77
Printing Photos Using Epson Easy Photo Print. . 80
Printing from Smart Devices................. 80
Using Epson iPrint.......................80
Using AirPrint..........................83
Canceling Printing.........................84
Canceling Printing - Control Panel...........84
Canceling Printing - Windows.............. 84
Canceling Printing - Mac OS X..............84
Copying
Copying Basics........................... 86
Basic Menu Options for Copying............86
Advanced Menu Options for Copying.........87
Scanning
Scanning Using the Control Panel..............89
Scanning to a Network Folder or FTP Server. . . . 89
Scanning to an Email.....................91
Scanning to a Computer (Event Manager)......94
Scanning to a Memory Device.............. 97
Scanning to the Cloud....................99
Scanning to a Computer (WSD)............101
Scanning from a Computer..................103
Scanning Using Epson Scan 2..............103
Scanning from Smart Devices................106
Installing Epson iPrint...................106
Scanning Using Epson iPrint...............106
Scanning by Touching Smart Devices to the
NFC Tag.............................107
Faxing
Setting Up a Fax..........................109
Connecting to a Phone Line...............109
Making Basic Fax Settings.................112
Sending Faxes...........................116
Basic Fax Sending Operations..............116
Various Ways of Sending Faxes.............118
Receiving Faxes..........................120
Setting Receive Mode....................120
Various Ways of Receiving Faxes............121
Saving of Received Faxes..................123
Using Other Faxing Features.................127
Printing Fax Report and List...............127
Setting Security for Faxing................ 128
Menu Options for Fax Mode.................128
Recipient.............................128
Fax Settings...........................128
More................................130
Menu Options for Fax Settings............... 130
Check Fax Connection...................131
Fax Setting Wizard......................131
Receive Settings........................131
Report Settings........................ 133
Basic Settings..........................133
Security Settings........................134
Menu Options for User Settings.............. 134
Menu Options for Inbox....................135
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................136
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 136
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........136
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X........136
Ink Cartridge Codes.......................137
Ink Cartridge Handling Precautions...........137
Replacing Ink Cartridges................... 140
Maintenance Box Code.....................140
Maintenance Box Handling Precautions........ 140
Replacing the Maintenance Box.............. 141
Temporarily Printing with Black Ink...........141
Temporarily Printing with Black Ink - Windows 142
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User's Guide
Contents
Temporarily Printing with Black Ink -
Mac OS X............................ 143
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)................... 143
Maintaining the Printer
Checking and Cleaning the Print Head.........145
Checking and Cleaning the Print Head -
Control Panel..........................145
Checking and Cleaning the Print Head -
Windows.............................146
Checking and Cleaning the Print Head - Mac
OS X................................146
Aligning the Print Head....................146
Aligning the Print Head - Control Panel. . . . . . 147
Cleaning the Paper Path for Ink Smears.........148
Cleaning the ADF........................ 148
Cleaning the Scanner Glass..................150
Saving Power............................151
Saving Power - Control Panel..............151
Menu Options for Settings
Menu Options for General Settings............153
Basic Settings..........................153
Printer Settings........................ 154
Network Settings.......................156
Web Service Settings.................... 157
Menu Options for Supply Status..............158
Menu Options for Maintenance.............. 158
Print Head Nozzle Check:.................158
Print Head Cleaning:....................158
Print Head Alignment:...................158
Ink Cartridge Replacement:...............159
Paper Guide Cleaning:...................159
Menu Options for Print Status Sheet...........159
Conguration Status Sheet:................159
Supply Status Sheet:.....................159
Usage History Sheet:.....................159
Menu Options for Print Counter..............159
Menu Options for User Settings.............. 160
Menu Options for Restore Default Settings...... 160
Menu Options for Firmware Update...........160
Update:..............................160
Notication:.......................... 160
Network Service and Software
Information
Epson Connect Service.....................161
Web Cong.............................161
Running Web Cong on a Web Browser. . . . . . 162
Running Web Cong on Windows.......... 162
Running Web Cong on Mac OS X..........163
Windows Printer Driver....................163
Restricting Settings for the Windows Printer
Driver...............................164
Making Operation Settings for the Windows
Printer Driver......................... 164
Mac OS X Printer Driver................... 165
Making Operation Settings for the Mac OS X
Printer Driver......................... 165
Epson Scan 2 (Scanner Driver)...............166
Epson Event Manager......................166
PC-FAX Driver (Fax Driver).................167
FAX Utility............................. 167
Epson Easy Photo Print....................168
EPSON
EpsonNet Cong.........................169
Uninstalling Applications...................170
Installing Applications.....................171
Updating Applications and Firmware.......... 172
Soware
Uninstalling Applications - Windows.........170
Uninstalling Applications - Mac OS X........171
Updating the Printer's Firmware using the
Control Panel..........................172
Updater...................169
Solving Problems
Checking the Printer Status..................174
Checking Messages on the LCD Screen. . . . . . . 174
Checking the Printer Status - Windows.......175
Checking the Printer Status - Mac OS X.......175
Checking the
Removing Jammed Paper...................176
Paper Does Not Feed Correctly...............176
Paper Jams............................177
Paper Feeds at a Slant....................177
Several Sheets of Paper are Fed at a Time. . . . . . 177
Original Does Not Feed in the ADF..........177
Power and Control Panel Problems............178
Power Does Not Turn On.................178
Power Does Not Turn O.................178
Power Turns O Automatically.............178
Soware
Status................ 175
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User's Guide
Contents
LCD Screen Gets Dark...................179
Touch Screen Does Not Respond............179
Cannot Print from a Computer...............179
When You Cannot Make Network Settings......180
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 180
Checking the SSID Connected to the Printer. . . 182
Checking the SSID for the Computer.........182
Suddenly the Printer Cannot Print over a
Network Connection......................183
Suddenly the Printer Cannot Print Using a USB
Connection.............................184
Cannot Print from an iPhone or iPad.......... 184
Printout Problems........................184
Printout is Scued or Color is Missing........184
Banding or Unexpected Colors Appear.......185
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................185
Blurry Prints, Vertical Banding, or
Misalignment..........................186
Print Quality is Poor.....................186
Paper Is Smeared or Scued...............187
Paper is Smeared During Automatic 2-Sided
Printing..............................188
Printed Photos are Sticky.................188
Images or Photos are Printed in Unexpected
Colors...............................189
Cannot Print Without Margins.............189
Edges of the Image are Cropped During
Borderless Printing......................189
Position, Size, or Margins of the Printout
e
Are Incorrect..........................190
Printed Characters Are Incorrect or Garbled. . . 190
e Printed Image Is Inverted..............190
Mosaic-Like Patterns in the Prints...........191
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........191
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 191
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 191
e Printout Problem Could Not be Cleared. . . 191
Other Printing Problems................... 192
Printing Is Too Slow.....................192
Printing Slows Down Dramatically During
Continuous Printing.....................192
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................192
Cannot Start Scanning.....................193
Scanned Image Problems...................194
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......194
Straight Lines Appear when Scanning from
ADF................................ 194
e Image Quality Is Rough...............194
Oset Appears in the Background of Images. . . 194
Text is Blurred.........................195
Moiré Patterns (Web-Like Shadows) Appear. . . 195
Cannot Scan the Correct Area on the
Scanner Glass..........................195
Text is Not Recognized Correctly when
Saving as a Searchable PDF................196
Cannot Solve Problems in the Scanned Image. . 196
Other Scanning Problems...................197
Scanning Speed Is Slow...................197
Cannot Send the Scanned Image by Email. . . . . 197
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 197
Problems when Sending and Receiving Faxes. . . . .198
Cannot Send or Receive Faxes..............198
Cannot Send Faxes......................199
Cannot Send Faxes to a Specic Recipient. . . . . 199
Cannot Send Faxes at a Specied Time....... 200
Cannot Receive Faxes....................200
Cannot Save Received Faxes to a Memory
Device...............................200
Memory Full Error Occurs................200
Sent Fax Quality Is Poor..................201
Faxes Are Sent at the Wrong Size............201
Received Fax Quality Is Poor...............202
Received Faxes Are Not Printed............ 202
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................202
Other Faxing Problems.....................202
Cannot Make Calls on the Connected
Telephone............................202
Answering Machine Cannot Answer Voice
Calls................................203
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 203
Other Problems..........................203
Slight Electric Shock when Touching the
Printer...............................203
Operation Sounds Are Loud...............203
e Date and Time Are Incorrect........... 203
Memory Device Is not Recognized.......... 204
Cannot Save Data to a Memory Device.......204
Application Is Blocked by a Firewall (for
Windows Only)........................204
"!" Is Displayed on the Photo Selection Screen. . 204
7
User's Guide
Contents
Appendix
Technical Specications....................205
Printer
Scanner
Interface Specications...................206
Fax Specications.......................207
Network Function List...................207
Wi - F i
Ethernet Specications...................209
Security Protocol.......................210
Supported
External USB Device
Supported Data Specications..............210
Dimensions...........................211
Electrical
Environmental
System Requirements....................213
Regulatory Information....................214
Standards and Approvals................. 214
German Blue Angel.....................215
Restrictions on Copying..................215
Transporting the Printer....................215
Accessing an External USB Device From a
Computer..............................217
Restricting Access to an External USB Device
From a Computer.......................218
Using an Email Server..................... 218
Conguring Mail Server..................219
Email Server Setting Items................220
Checking an Email Server Connection....... 220
Where to Get Help........................222
Technical Support Web Site................222
Contacting Epson Support................222
Specications
Specications
Specications
ird
Specications
....................205
................... 206
.....................209
Party Services.............210
Specications
.................. 212
Specications
..........210
..............213
8
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Soware Updater” on page 169
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
9
User's Guide
About This Manual
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server
2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
10
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏ Avoid using a telephone during an electrical storm.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
may be a remote risk of electric shock from lightning.
ere
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges and maintenance box out of the reach of children.
11
User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
until the
light stops
ashing.
ammable
P
button. Do not unplug the printer or turn o the power at the outlet
gases inside or around the printer. Doing so may cause
12
re.
User's Guide
Important Instructions
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
13
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.
A
ADF input tray Feeds originals automatically.
B
ADF edge guide Feeds originals straight into the printer. Slide to the
C
edge of the originals.
ADF document support Supports originals over A4 size .
D
ADF output tray Holds originals ejected from the ADF.
E
Paper cassette 1 or Paper cassette Loads paper.
F
Paper cassette 2 Available models only.
G
Loads paper.
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User's Guide
Output tray Holds the ejected paper.
A
Edge guides Feeds the paper straight into the printer. Slide to the
B
Paper cassette Loads paper.
C
Printer Basics
edges of the paper.
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals.
B
Control panel Indicates the printer's status and allows you to make
C
print settings.
External interface USB port Connects memory devices.
D
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User's Guide
Scanner unit Scans placed originals. Open when replacing ink
A
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print
B
Printer Basics
cartridges or removing jammed paper inside the
printer.
head nozzles underneath.
Rear cover Remove when removing jammed paper.
A
LAN port Connects a LAN cable.
B
USB port Connects a USB cable.
C
AC inlet Connects the power cord.
D
LINE port Connects a phone line.
E
EXT. port Connects external phone devices.
F
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User's Guide
Control Panel
Buttons and Lights
Printer Basics
A
B
C
D
E
Turns the printer on or o.
Unplug the power cord when the power light is o.
Pass a smart device over this mark to print or scan from the smart device directly.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box. You can also
replace the ink cartridges or print the Supply Status Sheet.
Displays the Network Connection Settings screen.
Tap the icon to check and change the current settings .
F
G
H
I
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound
menu from this screen.
Displays the list of settings registered to the Preset.
You can also register new favorite settings.
Displays the home screen.
Displays menus and messages.
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User's Guide
Printer Basics
J
Displays the solutions when you are in trouble.
Related Information
& “Sound:” on page 153
& “Registering Your Favorite Settings as a Preset” on page 22
Basic Screen Conguration
Indicates items that have been setup for the printer as icons. Tap to check the current settings or access each setting
A
menu.
This action bar is displayed on the home screen only.
Displays each mode.
B
Switch tabs.
C
Indicates the setting items. Tap each item to set or change the settings.
D
The grayed out items are not available. Tap the item to check why they are unavailable.
Execute the current settings. Available functions vary depending on each mode.
E
This action bar is displayed on the basic settings tab only.
Touch Screen Operations
e touchscreen is compatible with the following operations.
Ta p Press or select the items or the icons.
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User's Guide
Printer Basics
Flick Scroll the screen swiftly.
Slide
Hold and move the items around.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Indicates the status of consumables.
Tap the icon to check the approximate ink levels. You can also replace the ink cartridges or print the
Supply Status Sheet.
Indicates the network connection status.
Tap the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
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User's Guide
Printer Basics
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise
made by printer operations is reduced, but print speed may slow down. However, noises may not
be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Displays the list of settings registered to the Preset.
You can also register new favorite settings.
Displays the Fax Data Information screen.
Indicates that there is additional information. Tap the icon to displays the message.
Indicates a problem with the items. Tap the icon to check how to solve the problem.
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates
the number of data items.
Related Information
& “Sound:” on page 153
& “Registering Your Favorite Settings as a Preset” on page 22
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
Note:
Available icons vary depending on the setting item.
A
B
Indicates the character count.
Moves the cursor to the input position.
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User's Guide
Printer Basics
C
D
E
F
G
H
I
Switches between upper case and lower case or numbers and symbols.
Switches the character type.
: You can enter numbers and symbols.
: You can enter letters.
: You can select this to switch between special characters, numbers and symbols, or letters.
Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters character.
Deletes a character to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏ Ta p
on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want
to view.
❏ Ta p How To at the bottom of the operation screen: Displays the context-sensitive animation.
Indicates the total number of steps and the current step number.
A
In the example above, it shows step 2 from 3 steps.
Returns to the previous step.
B
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
C
Moves to next step.
D
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User's Guide
Printer Basics
Registering Your Favorite Settings as a Preset
You can register frequently used copy, fax, and scan settings as presets.
To register a preset, tap
register a preset. Make the necessary settings, tap
To load a registered preset, select the preset from the list.
You can also register the current address and settings by tapping
of each feature.
To change the registered settings, change the settings on the screen for each feature and tap
control panel. Tap Register Current Settings > Add to Preset and then select the target that you want to
overwrite.
from the home screen, tap Add New, and then select the feature for which you want to
and then enter a name for the preset.
from the printer's control panel on the screen
from the printer's
Menu Options for Preset
Ta p on the registered preset to display the details of the registered settings. You can change the registered name
by tapping the name on the details screen.
:
Delete the registered preset.
Use This Setting:
Load the registered preset.
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User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Related Information
& “Making Advanced Network Settings” on page 31
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point.
for home or
networks where computers are connected by Wi-Fi through the access point.
oce
is the typical connection method
is
23
User's Guide
Network Settings
Related Information
& “Connecting to a Computer” on page 24
& “Connecting to a Smart Device” on page 26
& “Making Wi-Fi Settings from the Printer” on page 26
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
e
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30
&
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
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User's Guide
Network Settings
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
❏ Wi n d o w s
Select the connection type and then click Next.
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User's Guide
❏ Mac OS X
Select the connection type.
Network Settings
Follow the on-screen instructions. e necessary soware is installed.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using. If you know the information for the access point
such as SSID and password, you can make settings manually. If the access point supports WPS, you can make
settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
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User's Guide
Network Settings
Related Information
& “Making Wi-Fi Settings Manually” on page 27
& “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 28
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 29
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1. Tap on the home screen.
2. Tap the Wi-Fi(Recommended) icon or the Router icon.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Tap Wi-Fi Setup Wizard.
5. Select the SSID for the access point.
Note:
❏ If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list.
Still not displayed, tap Enter Manually, and then enter the SSID directly.
❏ If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
6. Tap the Enter Password eld, and then enter the password.
Note:
❏ e password is case-sensitive.
❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
❏ If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
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User's Guide
Network Settings
7. When you have setup nished, tap Start Setup.
8. Tap OK to nish.
Note:
If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report.
9. Tap Close on the network connection settings screen.
Related Information
& “Entering Characters” on page 20
& “Checking the Network Connection Status” on page 32
& “When You Cannot Make Network Settings” on page 180
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏ e access point is compatible with WPS (Wi-Fi Protected Setup).
❏ e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Tap on the home screen.
2. Tap the Wi-Fi(Recommended) icon or the Router icon.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Tap Push Button Setup(WPS).
5. Hold down the [WPS] button on the access point until the security light ashes.
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User's Guide
Network Settings
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Tap Start Setup.
7. Tap Close.
screen automatically closes
e
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8. Tap Close on the network connection settings screen.
Related Information
& “Checking the Network Connection Status” on page 32
& “When You Cannot Make Network Settings” on page 180
aer
a
specic
length of time if you do not tap Close.
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Tap
2.
Tap th e Wi-Fi(Recommended) icon or the Router icon.
on the home screen.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Tap Others > PIN Code Setup(WPS)
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6.
Ta p Start Setup.
7. Tap Close.
e screen automatically closes aer a specic length of time if you do not tap Close.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8.
Ta p Close on the network connection settings screen.
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User's Guide
Network Settings
Related Information
& “Checking the Network Connection Status” on page 32
& “When You Cannot Make Network Settings” on page 180
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
Important:
c
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
Ta p
1.
2. Tap the Wi-Fi Di r e ct icon.
3. Tap Start Setup.
If you have made Wi-Fi settings, the detailed connection information is displayed. Go to step 5.
4. Tap Start Setup.
5. Check the SSID and password displayed on the printer's control panel. On the computer's network connection
screen or the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
6. Enter the password displayed on the printer's control panel on the computer or smart device.
7. Aer the connection is established, tap OK or Close on the printer's control panel.
Note:
You can also make Wi-Fi Direct (Simple AP) connection settings from a smart device. See Tips on the following Web site.
http://epson.sn > Support
on the home screen.
Related Information
& “Checking the Network Connection Status” on page 32
& “When You Cannot Make Network Settings” on page 180
30
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