Basic Guide
Ink Cartridge Codes
Product Black Cyan Magenta Yellow
WF-7610
WF-7620
WF-3620
WF-3640
WF-7621
WF-3621
252
252XL
254XL
252
252XL
188 188 188 188
252
252XL
252
252XL
252
252XL
252
252XL
252XL
252XL
252
252
Basic Guide
Contents
Contents
Introduction......................... 2
Where to Find Information................... 2
Caution, Important and Note................. 2
Using Epson Connect Service................. 2
Control Panel Overview............. 3
Status Menu.............................. 4
Paper and Media Handling.......... 5
Loading Paper into the Paper Cassette........... 5
Placing Originals.......................... 7
Automatic Document Feeder (ADF).......... 7
Scanner glass........................... 8
Copying.............................. 8
Scanning............................. 9
Scanning from the Control Panel............... 9
Scanning to a memory device............... 9
Scanning to a computer.................... 9
Basic Troubleshooting............. 19
Error Code on the Status Menu............... 19
Paper Jams.............................. 21
Removing jammed paper from the rear cover
.................................... 21
Removing jammed paper from inside the
product.............................. 24
Removing jammed paper from the paper
cassette............................... 25
Removing jammed paper from the Automatic
Document Feeder (ADF). . . . . . . . .......... 26
Print Quality Help......................... 27
Faxing Help........................ 27
Cannot send and receive fax................. 27
“No dial tone detected.” error occurs......... 27
Where To Get Help.................. 28
Technical Support Web Site.................. 28
Faxing.............................. 10
Connecting to a Phone Line.................. 10
Compatible phone cable.................. 10
Connecting the product to the phone line...... 10
Connecting a phone device................ 10
Setting Up for Faxing...................... 11
Using the Fax Setting Wizard............... 11
Setting the line type...................... 12
Setting the number of rings to answer. . . . . . . . 13
Sending Faxes............................ 13
Receiving Faxes........................... 14
Setting up the receive mode................ 14
Outputting received faxes................. 14
Viewing received faxes on the LCD screen. . . . . 15
Replacing Ink Cartridges........... 16
Safety Instructions and Precautions............ 16
Safety instructions....................... 16
Precautions............................ 16
Replacing an ink cartridge................... 16
1
Basic Guide
Introduction
Introduction
Where to Find
Information
The latest version of the following manuals are available
on the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Start Here (paper):
Provides you with an introduction to the product
and services.
❏ Basic Guide (paper):
Provides you with basic information when you are
using the product without a computer. This manual
may not be included depending on model and
region.
Caution, Important and
Note
Caution, Important, and Note in this manual are
indicated as below and have the following meaning.
Caution
!
must be followed carefully to avoid bodily injury.
Important
c
must be observed to avoid damage to your
equipment.
Note
contain useful tips and restrictions on product operation.
Using Epson Connect
❏ Important Safety Instructions (paper):
Provides you with instructions to ensure the safe
use of this product. This manual may not be
included depending on model and region.
❏ User’s Guide (PDF):
Provides you with detailed operating, safety, and
troubleshooting instructions. See this guide when
using this product with a computer, or when using
advanced features such as 2 sided copying.
❏ Network Guide (PDF):
Provides instructions on network settings for your
computer, smartphone or product, and solving
problems.
❏ Administrator’s Guide (PDF):
Provides the system administrator with
information on security management and product
settings.
Service
Using Epson Connect and other companies’ services,
you can easily print directly from your smartphone,
tablet PC or laptop, anytime and practically anywhere
even across the globe! For more information about the
printing and other services, visit the following URL;
https://www.epsonconnect.com/ (Epson Connect
portal site)
http://www.epsonconnect.eu (Europe only)
2
Basic Guide
Control Panel Overview
Control Panel Overview
Note:
❏ Control panel design varies depending on location.
❏ Although the control panel design and what displayed on the LCD screen such as menu names and option names may
differ from your actual product, the method of operation is the same.
WF-7610 Series/WF-7620 Series
WF-3620 Series/WF-3640 Series
Buttons/Lights Function
a
b
c
*1
Turns the product on or off. The power light turns on when the product is on.
Flashes when the product is printing/copying/scanning/faxing, replacing an ink cartridge,
charging ink, or cleaning the print head.
Returns to the top menu. When on the top menu, switches between the modes.
Interrupts the current print or copy job an d allows you to perform a different print or copy job.
Press this button again to restart the job that has been paused.
d
e
y
Resets your settings to user d efault settings. If user default settings have not been made, resets
to the factory default.
Stops the current operation.
3
Basic Guide
Buttons/Lights Function
f-
Control Panel Overview
LCD screen displays menus. If your product has a touch panel, you can scroll the screen by
swiping the LCD screen. Try swiping a little harder if the touch panel is slow to respond.
Returns to the Home screen if no operations are made for a few minutes.
g
h
i
j c Clears the number of copies and fax number.
k
l
m
n
*1This button is only available for the WF-7610 Series/WF-7620 Series.
*2These buttons are only available for the WF-3620 Series.
0 - 9
u, d
,
*2
*2
Cancels/returns to the previous menu.
Shows the Status Menu.
The orange light on the left turns on or flashes when an error occurs. You can check the error
from the Status Menu.
The blue light on the right flashes while the product is processing data. It stays on when there
are print/scan/fax jobs waiting to be processed.
Specifies the date/time or the number of copies, as well as fax numb ers. E nter s alph anume ric
characters and switches between uppercase, lowercase, and numbers each time it is pressed.
It may be easier to use the software keypad to enter text instead of using these buttons.
Starts printing/copying/scanning/faxing in black and white.
Starts printing/copying/scanning/faxing in color.
Scrolls the screen.
Shows a list of the preset settings you registered.
Status Menu
The Status Menu displays the current status of the product and jobs. Press on the control panel.
Function Description
Printer Information
Job Monitor Displays a list of ongoing jobs and jobs waiting to be processed.
Job History
Job Storage
Displays the status of the consumables and any errors that have occurred in the product. To
resolve an error, select the error from the list to display the error message.
Displays the job history. If a job fails, an error code is shown in the history. You can check the
error code and the solution for the error in the following section.
&“Error Code on the Status Menu” on page 19
Select Inbox to display the received faxes stored in the product’s memory.
4
Basic Guide
Paper and Media Handling
Paper and Media
Handling
Loading Paper into the
Paper Cassette
Follow these steps to load paper:
Pull the paper cassette all the way out.
A
Note:
When using paper larger than A4, extend the paper
cassette to the symbol on the cassette.
Slide the edge guide to adjust to the paper size you
D
will use.
For WF-7610 Series/WF-7620 Series: Remove
B
the cover.
Pinch and slide the edge guides to the sides of the
C
paper cassette.
Note:
Paper larger than Legal size is only available for the
WF-7610 Series/WF-7620 Series.
5
Basic Guide
Paper and Media Handling
Load paper toward the edge guide with printable
E
side face down, and check that the paper is not
sticking out from the end of the cassette.
Slide the edge guides to the edges of the paper.
F
Note:
❏ Paper cassette 2 supports paper B5 or larger only.
❏ Fan and align the edges of the paper before loading.
Note:
For plain paper, do not load paper above the H arrow
mark inside the edge guide.
For Epson special media, make sure the number of sheets
is less than the limit specified for the media.
For WF-7610 Series/WF-7620 Series: Put the
G
paper cassette cover back on.
6
Basic Guide
Paper and Media Handling
Keep the cassette flat and slowly and carefully
H
reinsert it all the way into the product.
Note:
When you insert the paper cassette, the screen for making
paper size and paper type settings is automatically
displayed. Make sure the paper settings match the paper
you have loaded.
Slide out the output tray and raise the stopper.
I
Placing Originals
Automatic Document Feeder
(ADF)
You can load your original documents in the Automatic
Document Feeder (ADF) to copy, scan, or fax multiple
pages quickly. The ADF can scan both sides of your
documents. You can use the following originals in the
ADF.
Size
Type Plain paper
Weight
Capacity
*1For the WF-3620 Series/WF-3640 Series, you cannot
automatically scan both sides of A5 and Legal size paper.
*2B4 and A3 documents are only available for the WF-7610
Series/WF-7620 Series.
*3 For the WF-3620 Series/WF-3640 Series, the loading capacity
of Legal size is 10 sheets.
*1
B5, A5
64 g/m
35 sheets or 3.5 mm or less
, A4, Letter, Legal*1, B4*2, A3
2
to 95 g/m
2
*3
*2
Note:
❏ Leave enough space in front of the product for the
paper to be fully ejected.
❏ Do not remove or insert the paper cassette while the
product is operating.
❏ For instructions on loading media other than plain
paper such as envelopes and pre-punched paper, see
the PDF User’s Guide.
Important:
c
To prevent paper jams, avoid the following
documents. For these types, use the scanner glass.
❏ Documents held together with paper clips,
staples, etc.
❏ Documents that have tape or paper stuck to
them.
❏ Photos, OHPs, or thermal transfer paper.
❏ Paper that is torn, wrinkled, or has holes.
Tap the originals on a flat surface to even the
A
edges.
7
Basic Guide
Copying
Slide the edge guide on the Automatic Document
B
Feeder.
Insert the originals face-up and short edge first
C
into the Automatic Document Feeder.
Scanner glass
Open the document cover and place your
A
original face-down on the scanner glass.
Slide the original to the corner.
B
Note:
Do not load documents above the H arrow mark inside
the edge guide.
Slide the edge guide until it is flush with the
D
originals.
Close the cover gently.
C
Note:
When there is a document in the Automatic Document
Feeder (ADF) and on the scanner glass, priority is given
to the document in the Automatic Document Feeder
(ADF).
Copying
Follow the steps below to copy documents.
Load paper in the paper cassette.
A
& “Loading Paper into the Paper Cassette” on
page 5
Place original.
B
& “Placing Originals” on page 7
8
Loading...