Epson WF-3012 User Manual

WF-3012 User's Guide

Contents

WF-3012 User's Guide................................................................................................................................. 9

Product Basics .......................................................................................................................................... 10

Loading Paper ........................................................................................................................................... 17

Printer Parts Locations....................................................................................................................... 10

Printer Parts - Top ......................................................................................................................... 10

Printer Parts - Back........................................................................................................................ 11

Printer Parts - Inside...................................................................................................................... 12

Printer Parts - Control Panel Buttons and Lights ........................................................................... 13

The Power Off and Sleep Timers ....................................................................................................... 14

Changing the Sleep Timer and Power Off Timer Setting - Windows.............................................. 14

Changing the Sleep Timer and Power Off Timer Setting - Mac OS X............................................ 15

Loading Paper for Documents in the Cassette................................................................................... 17

Loading Paper for Photos in the Cassette.......................................................................................... 22

Loading Envelopes in the Cassette.................................................................................................... 26

Loading Paper and Envelopes in the Rear Feed Slot ........................................................................ 31

Paper Loading Capacity..................................................................................................................... 35

Available EPSON Papers................................................................................................................... 36

Borderless Paper Type Compatibility................................................................................................. 38

Paper or Media Type Settings............................................................................................................ 39

Printing From a Computer........................................................................................................................ 41

Printing with Windows........................................................................................................................ 41

Selecting Basic Print Settings - Windows...................................................................................... 41

Paper Source Options - Windows............................................................................................. 44

Print Quality Options - Windows ............................................................................................... 44

Multi-Page Printing Options - Windows..................................................................................... 44

Selecting Double-sided Printing Settings - Windows..................................................................... 45

Double-sided Printing Options - Windows................................................................................. 47

Print Density Adjustments - Windows....................................................................................... 48

Selecting Additional Layout and Print Options - Windows............................................................. 48

Custom Color Correction Options - Windows............................................................................ 50

3

Image Options and Additional Settings - Windows.................................................................... 51

Header/Footer Settings - Windows........................................................................................... 52

Selecting a Printing Preset - Windows........................................................................................... 52

Printing Your Document or Photo - Windows................................................................................. 54

Selecting Default Print Settings - Windows.................................................................................... 54

Changing the Language of the Printer Software Screens......................................................... 55

Changing Automatic Update Options ............................................................................................ 56

Printing with Mac OS X....................................................................................................................... 57

Selecting Basic Print Settings - Mac OS X .................................................................................... 58

Paper Source Options - Mac OS X............................................................................................ 61

Print Quality Options - Mac OS X.............................................................................................. 61

Print Options - Mac OS X.......................................................................................................... 62

Selecting Page Setup Settings - Mac OS X................................................................................... 62

Selecting Print Layout Options - Mac OS X................................................................................... 63

Selecting Double-sided Printing Settings - Mac OS X ................................................................... 64

Double-sided Printing Options and Adjustments - Mac OS X.................................................... 66

Managing Color - Mac OS X.......................................................................................................... 67

Color Matching and Color Options - Mac OS X......................................................................... 68

Selecting Printing Preferences - Mac OS X................................................................................... 69

Printing Preferences - Mac OS X.............................................................................................. 70

Printing Your Document or Photo - Mac OS X............................................................................... 71

Checking Print Status - Mac OS X ............................................................................................ 71

Cancelling Printing Using a Product Button........................................................................................ 72

Replacing Ink Cartridges and Maintenance Boxes................................................................................. 73

Check Cartridge and Maintenance Box Status................................................................................... 73

Checking Cartridge and Maintenance Box Status Lights............................................................... 73

Checking Cartridge and Maintenance Box Status With Windows.................................................. 74

Checking Cartridge and Maintenance Box Status With Mac OS X................................................ 77

Purchase EPSON Ink Cartridges and Maintenance Box.................................................................... 79

Ink Cartridge and Maintenance Box Part Numbers........................................................................ 79

Removing and Installing Ink Cartridges.............................................................................................. 79

Printing With Black Ink and Expended Color Cartridges..................................................................... 84

Printing With Expended Color Cartridges - Windows..................................................................... 84

4

Printing With Expended Color Cartridges - Mac OS X................................................................... 85

Conserving Low Black Ink with Windows ........................................................................................... 86

Replacing the Maintenance Box......................................................................................................... 87

Adjusting Print Quality.............................................................................................................................. 91

Print Head Maintenance..................................................................................................................... 91

Print Head Nozzle Check............................................................................................................... 91

Checking the Nozzles Using the Product Buttons..................................................................... 91

Checking the Nozzles Using a Computer Utility........................................................................ 93

Print Head Cleaning ...................................................................................................................... 96

Cleaning the Print Head Using the Product Buttons.................................................................. 96

Cleaning the Print Head Using a Computer Utility..................................................................... 97

Print Head Alignment................................................................................................................... 100

Aligning the Print Head Using a Computer Utility.................................................................... 100

Cleaning the Paper Path .................................................................................................................. 103

Cleaning and Transporting the Product................................................................................................ 104

Cleaning the Product........................................................................................................................ 104

Transporting the Product.................................................................................................................. 104

Solving Problems.................................................................................................................................... 106

Checking for Software Updates........................................................................................................ 106

Printer Light Status........................................................................................................................... 106

Running a Printer Check .................................................................................................................. 109

Solving Setup Problems................................................................................................................... 111

Noise After Ink Installation........................................................................................................... 111

Software Installation Problems.................................................................................................... 111

Solving Network Problems............................................................................................................... 112

Product Cannot Connect to a Wireless Router or Access Point .................................................. 112

Network Software Cannot Find Product on a Network................................................................. 113

Product Does Not Appear in Mac OS X Printer Window.............................................................. 113

Cannot Print Over a Network....................................................................................................... 113

Printing a Network Status Sheet.................................................................................................. 114

Solving Paper Problems................................................................................................................... 115

Paper Feeding Problems............................................................................................................. 115

Paper Jam Problems Inside the Product ..................................................................................... 116

5

Paper Jam Problems in the Cassette .......................................................................................... 118

Paper Jam Problems in the Duplexer.......................................................................................... 121

Paper Ejection Problems............................................................................................................. 125

Solving Problems Printing from a Computer..................................................................................... 125

Nothing Prints.............................................................................................................................. 125

Noise Occurs, But Nothing Prints ................................................................................................ 126

Noise When Product Sits for a While........................................................................................... 126

Product Icon Does Not Appear in Windows Taskbar................................................................... 127

Error After Cartridge Replacement.............................................................................................. 127

Printing is Slow............................................................................................................................ 128

Solving Page Layout and Content Problems.................................................................................... 129

Inverted Image............................................................................................................................. 129

Too Many Copies Print................................................................................................................ 129

Blank Pages Print........................................................................................................................ 130

Incorrect Margins on Printout....................................................................................................... 130

Border Appears on Borderless Prints.......................................................................................... 131

Incorrect Characters Print............................................................................................................ 131

Incorrect Image Size or Position.................................................................................................. 132

Slanted Printout........................................................................................................................... 132

Solving Print Quality Problems......................................................................................................... 133

White or Dark Lines in Printout.................................................................................................... 133

Blurry or Smeared Printout.......................................................................................................... 134

Faint Printout or Printout Has Gaps............................................................................................. 135

Grainy Printout............................................................................................................................. 136

Incorrect Colors........................................................................................................................... 136

When to Uninstall Your Product Software ........................................................................................ 137

Uninstalling Printing Software - Windows.................................................................................... 137

Uninstalling Product Software - Mac OS X .................................................................................. 138

Where to Get Help............................................................................................................................ 138

Technical Specifications ........................................................................................................................ 141

Windows System Requirements ...................................................................................................... 141

Mac System Requirements.............................................................................................................. 141

Printing Specifications...................................................................................................................... 142

6

Paper Specifications ........................................................................................................................ 142

Printable Area Specifications ........................................................................................................... 143

Ink Cartridge Specifications.............................................................................................................. 145

Dimension Specifications................................................................................................................. 145

Electrical Specifications ................................................................................................................... 146

Environmental Specifications........................................................................................................... 147

Interface Specifications.................................................................................................................... 147

Network Interface Specifications...................................................................................................... 147

Safety and Approvals Specifications................................................................................................ 148

Notices ..................................................................................................................................................... 149

FCC Compliance Statement............................................................................................................. 149

Software Notices.............................................................................................................................. 150

Trademarks...................................................................................................................................... 152

Copyright Notice............................................................................................................................... 152

A Note Concerning Responsible Use of Copyrighted Materials................................................... 153

Default Delay Times for Power Management for EPSON Products............................................. 153

Copyright Attribution.................................................................................................................... 153

7

WF-3012 User's Guide

Welcome to the WF-3012 User's Guide.

9

Product Basics

See these sections to learn about the basic features of your product.

Printer Parts Locations
The Power Off and Sleep Timers

Printer Parts Locations

See these sections to identify the parts on your printer.

Printer Parts - Top
Printer Parts - Back
Printer Parts - Inside
Printer Parts - Control Panel Buttons and Lights

Parent topic: Product Basics

Printer Parts - Top

1 Edge guides
2 Rear paper feed slot
3 Control panel
4 Output tray
5 Output tray extension

10

6 Paper stopper
7 Edge guides
8 Paper cassette

Parent topic: Printer Parts Locations

Printer Parts - Back

1 Maintenance box
2 Duplexer (rear cover)
3 AC inlet
4 Ethernet LAN port
5 USB port

Parent topic: Printer Parts Locations

11

Printer Parts - Inside

1 Cover
2 Cartridge cover
3 Cartridge holder
4 Print head (do not remove)

Parent topic: Printer Parts Locations

12

Printer Parts - Control Panel Buttons and Lights

1

The power light

2

The power button

3 The WiFi light
4 The Wi-Fi button
5 The network status button
6

The paper feed button

7 The black cleaning button
8

The color cleaning button

9

The cancel button

10 The maintenance box light
11

The paper light

12 The BK and color ink out lights

Parent topic: Printer Parts Locations

13

Related references

Printer Light Status

The Power Off and Sleep Timers

The product enters sleep mode or turns off automatically if it is not used for a period of time. You can
adjust the time period before power management, but increasing the time reduces the product's energy
efficiency.

Changing the Sleep Timer and Power Off Timer Setting - Windows
Changing the Sleep Timer and Power Off Timer Setting - Mac OS X

Parent topic: Product Basics

Changing the Sleep Timer and Power Off Timer Setting - Windows

You can use the printer software to change the time period before the printer enters sleep mode or turns
off automatically.

1. Do one of the following:

• Windows 7: Click and select Devices and Printers. Right-click your product name and select
Printing Preferences.

• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, and select Printing Preferences.

• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name and select Printing Preferences.

2. Click the Maintenance tab.

3. Click the Printer and Option Information button
You see the Printer and Option Information screen:

14

4. Select the time period you want as the Power Off Timer setting.

5. Select the time period you want as the Sleep Timer setting.

6. Click Send.

7. Click OK to close the open program windows.

Parent topic: The Power Off and Sleep Timers

Changing the Sleep Timer and Power Off Timer Setting - Mac OS X

You can use the printer software to change the time period before the printer enters sleep mode or turns
off automatically.

1. Do one of the following:

• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select

Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.

• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,

select your product, and select Open Print Queue or Print Queue. Select Utility.

2. Select Printer Settings.
You see this screen:

15

3. Select the time period you want as the Power Off Timer setting.

4. Select the time period you want as the Sleep Timer setting.

5. Click Apply.

6. When you see the confirmation message, click Yes, then close the Printer Settings window.

Parent topic: The Power Off and Sleep Timers

16

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper for Documents in the Cassette
Loading Paper for Photos in the Cassette
Loading Envelopes in the Cassette
Loading Paper and Envelopes in the Rear Feed Slot
Paper Loading Capacity
Available EPSON Papers
Borderless Paper Type Compatibility
Paper or Media Type Settings

Loading Paper for Documents in the Cassette

You can print documents on a variety of paper types and sizes.

1. Close the paper stopper and output tray, if necessary.

17

2. Pull out the paper cassette.

3. Slide the edge guides outward.

Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette.

18

4. Slide the edge guide to your paper size.

19

5. Load a stack of paper, printable side down, against the edge guide as shown.

Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the
cassette.

6. Slide the edge guides against the paper, but not too tightly.

Note: Make sure the paper fits beneath the top edges of the guides.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the

cassette.

20

7. Gently insert the paper cassette.

Note: The paper may slide forward slightly as you insert the cassette. This is normal.

8. Extend the output tray and open the paper stopper.

Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or
insert the paper cassette during printing.

21

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first, no matter which way your document faces.

• Load the printable side facedown.

• Load letterhead or pre-printed paper top edge first.

• Do not load paper above the arrow mark inside the edge guide.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper
Related references

Paper Loading Capacity

Related tasks

Loading Paper and Envelopes in the Rear Feed Slot
Loading Envelopes in the Cassette

Loading Paper for Photos in the Cassette

You can print photos on a variety of paper types and sizes.

1. Close the paper stopper and output tray, if necessary.

22

2. Pull out the paper cassette.

3. Slide the edge guides outward.

23

4. Slide the edge guide to your paper size.

5. Load photo paper, printable side down, against the edge guide as shown.

Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the
cassette.

24

6. Slide the edge guides against the paper, but not too tightly.

Note: Make sure the paper fits beneath the top edges of the guides.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the

cassette.

7. Gently insert the paper cassette.

25

Note: The paper may slide forward slightly as you insert the cassette. This is normal.

8. Extend the output tray and open the paper stopper.

Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or
insert the paper cassette during printing.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first, no matter which way your document faces.

• Load the printable side facedown.

• Do not load paper above the arrow mark inside the edge guide.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper
Related references

Paper Loading Capacity

Loading Envelopes in the Cassette

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).

26

1. Close the paper stopper and output tray, if necessary.

2. Pull out the paper cassette.

27

3. Slide the edge guides outward.

4. Load envelopes printable side down and flap edge right as shown.

28

5. Slide the edge guides against the envelopes, but not too tightly.

Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end
of the cassette.

Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the
cassette.

29

6. Gently insert the paper cassette.

Note: The envelopes may slide forward slightly as you insert the cassette. This is normal.

7. Extend the output tray and open the paper stopper.

30

Always follow these paper loading guidelines:

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load

one envelope at a time.

• If print quality declines when printing multiple envelopes, try loading one envelope at a time.

• Do not load envelopes that are curled, folded, or too thin.

Parent topic: Loading Paper
Related references

Paper Loading Capacity

Related tasks

Loading Paper for Documents in the Cassette
Loading Paper and Envelopes in the Rear Feed Slot

Loading Paper and Envelopes in the Rear Feed Slot

You can load an envelope or a sheet of paper in the rear feed slot in the following sizes:

• An envelope in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm])

• A sheet of paper in one of these sizes:

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Legal (8.5 × 14 inches [216 × 357 mm])

31

1. Extend the output tray and open the paper stopper.

Note: If you are using legal-size or longer paper, do not open the paper stopper.

2. Open the rear paper feed slot and push it back.

32

3. Hold one sheet of paper with the printable side faceup and slide the edge guides against the paper,
but not too tightly.

Note: Load envelopes short edge first, with the flap facing down and to the right.

33

4. Insert the paper or envelope into the slot until the printer feeds it automatically.

Always follow these paper loading guidelines:

• Load only one sheet or one envelope at a time.

• Load paper short edge first, no matter which way your document faces.

• Load the printable side faceup.

• Load letterhead or pre-printed paper top edge first.

• Check the paper package for any additional loading instructions.

Note: You can load a sheet of binder paper with holes in the rear feed slot, but only for one-sided
printing from your computer.

Parent topic: Loading Paper
Related references

Paper Loading Capacity

Related tasks

Loading Paper for Documents in the Cassette
Loading Envelopes in the Cassette

34

Paper Loading Capacity

Paper type Loading capacity per paper size

Plain paper 250 sheets 250 sheets 1sheet
Letter (8.5 × 11 inches

[216 × 279 mm])
Plain paper 30 sheets 30 sheets 1sheet
Legal (8.5 × 14 inches

[216 × 357 mm])
Plain paper 1 sheet 1 sheet 1sheet
User-defined
EPSON Bright White 200 sheets 200sheets 1 sheet

Paper
EPSON Presentation 80 sheets — —

Paper Matte
EPSON High Quality Ink 80 sheets — —

Jet Paper

Paper cassette Lower paper Rear feed slot

cassette
(if available)

Thick paper — — 1 sheet

Letter (8.5 × 11 inches
[216 × 279 mm]) or A4
(8.3 × 11.7 inches
[210 × 297 mm]) only

35

Paper type Loading capacity per paper size

Paper cassette Lower paper Rear feed slot

cassette
(if available)

EPSON Premium 20 sheets — 1 sheet
Presentation Paper
Matte

EPSON Premium (8.3 × 11.7 inches
Presentation Paper [210 × 297 mm]) only
Matte Double-sided

EPSON Ultra Premium
Presentation Paper
Matte

EPSON Photo Paper
Glossy

EPSON Premium Photo
Paper Glossy

EPSON Ultra Premium
Photo Paper Glossy

EPSON Premium Photo
Paper Semi-gloss

Letter (8.5 × 11 inches
[216 × 279 mm]) or A4

Envelopes 10 envelopes — 1 envelope

Parent topic: Loading Paper

Available EPSON Papers

You can purchase genuine EPSON ink and paper from an EPSON authorized reseller. To find the
nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in
Spanish and Portuguese only).

Paper Type Size Part number Sheet count

EPSON Bright White Paper Letter (8.5 × 11 inches S041586 500

[216 × 279 mm])

36

Paper Type Size Part number Sheet count

EPSON High Quality Ink Jet Paper Letter (8.5 × 11 inches S041111 100

[216 × 279 mm])

EPSON Ultra Premium Letter (8.5 × 11 inches S041341 50
Presentation Paper Matte [216 × 279 mm])

EPSON Premium Presentation Letter (8.5 × 11 inches S041568 50
Paper Matte Double-sided [216 × 279 mm])

EPSON Premium Presentation 8 × 10 inches (203 × 254 mm) S041467 50
Paper Matte

Letter (8.5 × 11 inches S041257 50
[216 × 279 mm])

S042180 100

EPSON Presentation Paper Matte Legal (8.5 × 14 inches S041067 100

[216 × 357 mm])
Letter (8.5 × 11 inches S041062 100

[216 × 279 mm])

EPSON Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50

S042038 100

Letter (8.5 × 11 inches S041141 20
[216 × 279 mm])

S041649 50
S041271 100

EPSON Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40
Glossy

S041727 100
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches S042183 25

[216 × 279 mm])

37

S041667 50

Paper Type Size Part number Sheet count

EPSON Ultra Premium Photo 4 × 6 inches (102 × 152 mm) S042181 60
Paper Glossy

5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches S042182 25

[216 × 279 mm])

EPSON Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 40
Semi-gloss

EPSON Photo Quality Self- A4 (8.3 × 11.7 inches S041106 10
adhesive Sheets [210 × 297 mm])

EPSON Iron-on Cool Peel Transfer Letter (8.5× 11 inches S041153 10
paper [216 × 279 mm])

Note: Paper/media availability varies by country.
Parent topic: Loading Paper

Letter (8.5 × 11 inches S041331 20
[216 × 279 mm])

S042174 100

S042175 50

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:

Borderless Paper Types

• EPSON Ultra Premium Presentation Paper Matte

• EPSON Premium Presentation Paper Matte

• EPSON Premium Presentation Paper Matte Double-sided

• EPSON Ultra Premium Photo Paper Glossy

• EPSON Premium Photo Paper Semi-gloss

• EPSON Premium Photo Paper Glossy

• EPSON Photo Paper Glossy

38

Borderless Paper Sizes

• 4 × 6 inches (102 × 152 mm)

• 5 × 7 inches (127 × 178 mm)

• 8 × 10 inches (203 × 254 mm)

• Letter (8.5 × 11 inches [216 × 279 mm])

• 16:9 wide (4 × 7.1 inches [102 × 181 mm])

Parent topic: Loading Paper
Related tasks

Printing Your Document or Photo - Windows
Selecting Double-sided Printing Settings - Windows

Paper or Media Type Settings

For this paper Select this paper Type or Media Type setting

Plain paper Plain Paper/Bright White Paper
EPSON Bright White Paper
EPSON Presentation Paper Matte
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Self-adhesive Sheets
EPSON Iron-on Cool Peel Transfer paper
EPSON Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
EPSON Premium Photo Paper Glossy Premium Photo Paper Glossy
EPSON Photo Paper Glossy Photo Paper Glossy
EPSON Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
EPSON Premium Presentation Paper Matte Premium Presentation Paper Matte
EPSON Premium Presentation Paper Matte

Double-sided
EPSON Ultra Premium Presentation Paper Matte
Envelopes Envelope

39

Parent topic: Loading Paper

40

Printing From a Computer

Before printing documents or photos from your computer, make sure you have set up your product and
installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.

Printing with Windows
Printing with Mac OS X
Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows printing program, as described in these sections.

Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
Changing Automatic Update Options

Parent topic: Printing From a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

41

3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:

4. For the Paper Source setting, select where you loaded the paper you want to print on.

5. Select the size of the paper you loaded as the Document Size setting.
Note: You can also select the User-Defined setting to create a custom paper size, but you will not

be able to use the Borderless setting.

42

6. If you are printing a borderless photo, select Borderless. You can click Settings to access
additional options for borderless printing.

Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.

7. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.

8. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

9. Select the Quality setting that matches the print quality you want to use.

10. Select a Color option:

• To print a color document or photo, select the Color setting.

• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.

11. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you
want.

12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
one of the settings in the Multi-Page menu and select the printing options you want.

13. To print multiple copies and arrange their print order, select the Copies options.

14. To preview your job before printing, select Print Preview.

15. To save your print job as a project that can be modified and combined with other print jobs, select
Job Arranger Lite.

16. To reduce noise during printing when you select Plain Paper/Bright White Paper, select Quiet
Mode.

Paper Source Options - Windows
Print Quality Options - Windows
Multi-Page Printing Options - Windows

Parent topic: Printing with Windows

43

Related references

Paper or Media Type Settings
Borderless Paper Type Compatibility

Related tasks

Printing Your Document or Photo - Windows
Selecting Double-sided Printing Settings - Windows

Paper Source Options - Windows

You can select any of the available options in the Paper Source menu to print on the paper loaded in that
source.

Cassette

Selects the paper in the cassette as the paper source.

Rear Paper Feed Slot

Selects the paper in the rear feed slot as the paper source.

Parent topic: Selecting Basic Print Settings - Windows

Print Quality Options - Windows

You can select any of the available Quality options to fine-tune the quality of your print. Some settings
may be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on plain paper.

Standard

For everyday text and image printing.

High

For photos and graphics with high print quality.

More Settings

Opens a window that lets you choose among levels of speed and quality.

Parent topic: Selecting Basic Print Settings - Windows

Multi-Page Printing Options - Windows

You can select any of the available options in the Multi-Page menu to set up your multi-page print job.

2-Up and 4-Up

Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and
border options.

44

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster

Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to
select image layout and guideline options.

Parent topic: Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen

or if you are accessing the product over a network.

1. Select the 2-Sided Printing checkbox.

2. If the Auto checkbox is not automatically selected, do one of the following:

• Select the Auto checkbox to automatically print your double-sided print job.

• Deselect the Auto checkbox to print your double-sided print job manually by printing one side and

flipping the paper over to print the other side (recommended for paper types that do not support
automatic duplexing).

3. Click the Settings button.
You see this window:

45

4. Select the double-sided printing options you want to use.

5. Click OK to return to the Main tab.

6. Click the Print Density button.
You see this window:

46

7. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.

8. If necessary, select the Adjustments options you want to use.

9. Click OK to return to the Main tab.

10. Print a test copy of your double-sided document to test the selected settings.

11. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options - Windows
Print Density Adjustments - Windows

Parent topic: Printing with Windows
Related tasks

Selecting Basic Print Settings - Windows

Double-sided Printing Options - Windows

You can select any of the available options on the 2-Sided Printing Settings window to set up your
double-sided print job.

Binding Edge Options

Select a setting that orients double-sided print binding in the desired direction.

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Binding Margin Options

Select options that define a wider margin to allow for binding.

Create Folded Booklet Options

Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.

Parent topic: Selecting Double-sided Printing Settings - Windows

Print Density Adjustments - Windows

You can select any of the available options on the Print Density Adjustment window to adjust the print
quality of your double-sided print job.

Print Density

Sets the level of ink coverage for double-sided printing.

Increase Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing to prevent ink smearing.

Parent topic: Selecting Double-sided Printing Settings - Windows

Selecting Additional Layout and Print Options - Windows

You can select a variety of additional layout and printing options for your document or photo on the More
Options tab.

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1. To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select one of these sizing options:

• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the

your document or photo as the Document Size setting, and the size of your paper as the Output
Paper setting.

• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.

Select the percentage in the % menu.

2. Select one of the following Color Correction options:

• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation

for your image.

• Select Custom and click the Advanced button to manually adjust the color correction settings or

turn off color management in your printer software.

• Select Image Options to access additional settings for improving printed images.

3. To add a watermark to your printout, select Watermark settings.

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4. To add a header or footer to your document, select Header/Footer, then select Settings to
customize the text and location.

5. Select any of the Additional Settings options to customize your print.

Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows

Parent topic: Printing with Windows
Related tasks

Printing Your Document or Photo - Windows

Custom Color Correction Options - Windows

You can select any of the available options in the Color Correction window to customize the image colors
for your print job.

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Color Controls

Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include

faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.

No Color Adjustment

Turns off color management in your printer software so you can manage color using only your
application software.

Parent topic: Selecting Additional Layout and Print Options - Windows

Image Options and Additional Settings - Windows

You can select any of the Image Options and Additional Settings to customize your print. Some options
may be pre-selected or unavailable, depending on other settings you have chosen.

Image Options
Edge Smoothing

Smooths jagged edges in low-resolution images such as screen captures or images from the Web.

Fix Red-Eye

Reduces or removes red-eye in photos.

Additional Settings Options
Rotate 180º

Prints the image rotated 180º from its original orientation.

High Speed

Speeds up printing, but may reduce print quality.

Mirror Image

Flips the printed image left to right.

Parent topic: Selecting Additional Layout and Print Options - Windows

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Header/Footer Settings - Windows

You can select any of the Header/Footer Settings options to add headers or footers when you print. The
items are available to print at the top or bottom of your pages, in either the left, right, or center of the
page.

Note: These settings are not saved with your document.

You can select to print the following information, which comes from the Windows Control Panel on your
computer:

• User Name

• Computer Name

• Date

• Date/Time

Parent topic: Selecting Additional Layout and Print Options - Windows

Selecting a Printing Preset - Windows

For quick access to common groups of print settings, you can select a printing preset on the Main or
More Options tab.

Note: You can create your own preset by clicking the Add/Remove Presets button.

1. Click the Main or More Options tab.
You see the available Printing Presets on the left:

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2. Place your cursor over one of the Printing Presets to view its list of settings.

3. Use any of the available options on the screen to control your printing presets.

4. To choose an option for printing, select it.

5. Click OK.

Parent topic: Printing with Windows

53

Printing Your Document or Photo - Windows

Once you have selected your print settings, you are ready to save your settings and print.

1. Click OK to save your settings.
You see your application's Print window, such as this one:

2. Click OK or Print to start printing.

Parent topic: Printing with Windows

Selecting Default Print Settings - Windows

When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.

1. Right-click the product icon in the Windows taskbar.

2. Select Printer Settings.

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You see the printer settings window:

3. Select the print settings you want to use as defaults in all your Windows programs.

4. Click OK.

These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.

Changing the Language of the Printer Software Screens

Parent topic: Printing with Windows

Changing the Language of the Printer Software Screens

You can change the language used on the Windows printer software screens.

1. Right-click the product icon in the Windows taskbar.

2. Select Printer Settings.
You see the printer settings window.

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3. Click the Maintenance tab.
You see the maintenance options:

4. Select the language you want to use as the Language setting.

5. Click OK to close the printer software window.

The printer software screens appear in the language you selected the next time you access them.

Parent topic: Selecting Default Print Settings - Windows

Changing Automatic Update Options

Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.

1. Right-click the product icon in the Windows taskbar.

2. Select Software Update Settings.

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You see this window:

3. Do one of the following:

• To change how often the software checks for updates, select a setting in the Check every menu.

• To disable the automatic update feature, select the Never option.

4. Click OK to exit.

Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows

Related tasks

Checking for Software Updates

Printing with Mac OS X

You can print with your product using any Mac OS X printing program, as described in these sections.

Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Print Layout Options - Mac OS X
Selecting Double-sided Printing Settings - Mac OS X
Managing Color - Mac OS X
Selecting Printing Preferences - Mac OS X

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Printing Your Document or Photo - Mac OS X

Parent topic: Printing From a Computer

Selecting Basic Print Settings - Mac OS X

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or

another command. See your application's help utility for details.

3. Select your product as the Printer setting.

4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.

You see the expanded printer settings window for your product:

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Note: The print window may look different, depending on the version of Mac OS X and the

application you are using.

5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before

printing.

6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

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7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.

8. Select Print Settings from the pop-up menu.

You see these settings:

9. Select the Paper Source you wish to print from.

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10. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list

for details.

11. Select the Print Quality setting you want to use.

12. Select any of the available print options.

Paper Source Options - Mac OS X
Print Quality Options - Mac OS X
Print Options - Mac OS X

Parent topic: Printing with Mac OS X
Related references

Paper or Media Type Settings

Related tasks

Selecting Page Setup Settings - Mac OS X
Printing Your Document or Photo - Mac OS X

Paper Source Options - Mac OS X

You can select any of the available options in the Paper Source menu to print on the paper loaded in that
source.

Cassette

Selects the paper in the cassette as the paper source.

Rear Paper Feed Slot

Selects the paper in the rear feed slot as the paper source.

Parent topic: Selecting Basic Print Settings - Mac OS X

Print Quality Options - Mac OS X

You can select any of the available Print Quality options to fine-tune the quality of your print. Some
settings may be unavailable, depending on the paper type and border setting you have chosen.

Fast Economy

For the fastest printing with draft quality.

Economy

For fast printing with reduced quality.

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Normal

For everyday text and image printing.

Fine

For text and graphics with good quality and print speed.

Quality

For photos and graphics with good quality and print speed.

High Quality

For photos and graphics with high print quality.

Best Quality

For the best print quality, but the slowest print speed.

Parent topic: Selecting Basic Print Settings - Mac OS X

Print Options - Mac OS X

You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.

Expansion

If you selected a borderless paper size setting, this option adjusts the image expansion settings to
control printing at the edges of borderless prints.

Grayscale

Prints text and graphics in black or shades of gray.

Mirror Image

Lets you flip the printed image horizontally.

Note: If you select the Min option for the Expansion setting, you may see white borders on your printed
photo.

Parent topic: Selecting Basic Print Settings - Mac OS X

Selecting Page Setup Settings - Mac OS X

Depending on your application, you may be able to select the paper size and orientation settings from
the print window.

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Note: If you do not see these settings in the print window, check for them in your application before

printing. They may be accessible by selecting Page Setup from the File menu.

1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless
photo, select the Borderless checkbox or a paper size with a Borderless option. You can also
select a custom setting to create a custom paper size.

Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.

2. Select the orientation of your document or photo as shown in the print window.

Note: If you are printing an envelope, select the icon.

Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the

pop-up menu and selecting a scaling option.

Parent topic: Printing with Mac OS X
Related references

Borderless Paper Type Compatibility

Selecting Print Layout Options - Mac OS X

You can select a variety of layout options for your document or photo by selecting Layout from the pop­up menu on the print window.

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• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet

pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.

• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.

• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.

Parent topic: Printing with Mac OS X

Selecting Double-sided Printing Settings - Mac OS X

You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up
menu on the print window.

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Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen

or if you are accessing the product over a network. This screen may be different, depending on the
version of Mac OS X you are using.

1. Select one of the Two-sided Printing options.

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2. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.

3. If necessary, customize the Adjustments settings as instructed on the screen.

4. Print a test copy of your double-sided document to test the selected settings.

5. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options and Adjustments - Mac OS X

Parent topic: Printing with Mac OS X

Double-sided Printing Options and Adjustments - Mac OS X

You can select any of the available options in the Two-sided Printing Settings or Output Settings
pop-up menu to set up your double-sided print job.

Two-sided Printing Options
Long-Edge binding

Orients double-sided printed pages to be bound on the long edge of the paper.

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Short-Edge binding

Orients double-sided printed pages to be bound on the short edge of the paper.

Adjustments
Print Density

Sets the level of ink coverage for double-sided printing.

Increased Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing.

Parent topic: Selecting Double-sided Printing Settings - Mac OS X

Managing Color - Mac OS X

You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or
turn off color management in your printer software.

1. Select Color Matching from the pop-up menu in the print window.

2. Select one of the available options.

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3. Select Color Options from the pop-up menu in the print window.

Note: The available settings on the Color Options menu depend on the option you selected on the

Color Matching menu.

4. Select one of the available options.

Color Matching and Color Options - Mac OS X

Parent topic: Printing with Mac OS X

Color Matching and Color Options - Mac OS X

You can select from these settings on the Color Matching and Color Options menus.
Color Matching Settings

EPSON Color Controls

Lets you manage color using controls in your printer software, or turn off color management.

ColorSync

Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.

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Color Options Settings
Manual Settings

Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red­eye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.

Fix Photo

Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced
Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.

Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include

faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.

Off (No Color Adjustment)

Turns off color management in your printer software so you can manage color using only your
application software.

Parent topic: Managing Color - Mac OS X

Selecting Printing Preferences - Mac OS X

You can select printing preferences that apply to all the print jobs you send to your product.

1. In the Apple menu or the Dock, select System Preferences.

2. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies.

3. Select Driver.
You see this screen:

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4. Select any of the available printing preferences.

5. Click OK.

Printing Preferences - Mac OS X

Parent topic: Printing with Mac OS X

Printing Preferences - Mac OS X

You can select from these settings on the Driver tab.

Skip Blank Page

Ensures that your product does not print pages that contain no text or images.

Quiet Mode

Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or
Media Type setting.

Permit temporary black printing

Allows you to print using black ink when a color ink cartridge is expended.

High Speed Printing

Speeds up printing, but may reduce print quality.

Remove white borders

Removes white margins that may appear when you print borderless photos.

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Warning Notifications

Lets you choose whether or not to receive warning notifications from the printer software when ink is
low.

Parent topic: Selecting Printing Preferences - Mac OS X

Printing Your Document or Photo - Mac OS X

Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.

Checking Print Status - Mac OS X

Parent topic: Printing with Mac OS X

Checking Print Status - Mac OS X

During printing, you can view the progress of your print job, control printing, and check ink cartridge
status.

1. Click the printer icon when it appears in the Dock.
You see the print status window:

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2. Select the following options as necessary:

• To cancel printing, click the print job and click Delete.

• To pause a print job, click the print job and click Hold. To resume a print job, click the print job

marked "Hold" and click Resume.

• To pause printing for all queued print jobs, click Pause Printer.

• To check ink status, click Supply Levels.

Parent topic: Printing Your Document or Photo - Mac OS X

Cancelling Printing Using a Product Button

If you need to cancel printing, press the cancel button on your product.

Parent topic: Printing From a Computer

72

Replacing Ink Cartridges and Maintenance Boxes

The maintenance box stores ink that gets flushed from the system during print head cleaning. When an
ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.

You may also need to replace a cartridge that is more than six months old if your printouts do not look
their best, even after cleaning and aligning the print head.

Check Cartridge and Maintenance Box Status
Purchase EPSON Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Printing With Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
Replacing the Maintenance Box

Check Cartridge and Maintenance Box Status

Your printer and its software will let you know when an ink cartridge is low or expended, or when the
maintenance box needs to be replaced.

Checking Cartridge and Maintenance Box Status Lights
Checking Cartridge and Maintenance Box Status With Windows
Checking Cartridge and Maintenance Box Status With Mac OS X

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Checking Cartridge and Maintenance Box Status Lights

You can check the status of your ink cartridges and maintenance box by checking the lights on your
product.

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1 The maintenance box light
2 The BK and color ink out lights

• If the light is flashing, a cartridge is low, or the maintenance box is nearing the end of its service life.

You can continue printing until the cartridge or maintenance box needs replacement.

• If the light is red, the cartridge is expended or the maintenance box is at the end of its service life. You

must replace the cartridge or maintenance box before you can print.

Parent topic: Check Cartridge and Maintenance Box Status

Checking Cartridge and Maintenance Box Status With Windows

A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or
maintenance box status at any time using a utility on your Windows computer.

1. To check your status, double-click the product icon in the Windows taskbar, then click Details.
You see this window:

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2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,

or improperly installed, EPSON Status Monitor will not display an accurate cartridge status.

3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.

You see this window:

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4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.

5. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not
available in Latin America.)

Parent topic: Check Cartridge and Maintenance Box Status

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Related tasks

Removing and Installing Ink Cartridges
Replacing the Maintenance Box

Checking Cartridge and Maintenance Box Status With Mac OS X

You can check the status of your ink cartridges and maintenance box using a utility on your Mac.

1. Do one of the following:

• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select

Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.

• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,

select your product, and select Open Print Queue. Select Utility.

2. Select EPSON Status Monitor.
You see this window:

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3. Do the following as necessary:

• You can update the ink cartridge and maintenance box status by clicking Update.

• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,

or improperly installed, EPSON Status Monitor will not display an accurate cartridge status.

Parent topic: Check Cartridge and Maintenance Box Status
Related tasks

Removing and Installing Ink Cartridges

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Replacing the Maintenance Box

Purchase EPSON Ink Cartridges and Maintenance Box

You can purchase genuine EPSON ink, maintenance boxes and paper from an EPSON authorized
reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office
(website available in Spanish and Portuguese only).

Ink Cartridge and Maintenance Box Part Numbers

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Ink Cartridge and Maintenance Box Part Numbers

Use these part numbers when you order or purchase a new maintenance box or ink cartridges.

Note: For best printing results, use up a cartridge within 6 months of opening the package.

Ink color Part number

Black 140
Cyan 140
Magenta 140
Yellow 140

Maintenance box part number: T6711

Parent topic: Purchase EPSON Ink Cartridges and Maintenance Box

Removing and Installing Ink Cartridges

Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.

Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.

1. Turn on your product.

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2. If an ink cartridge is low, the ink out light on the control panel flashes and a message appears on
your computer screen. The ink out light remains illuminated if the cartridge is completely
expended. Note which cartridges need to be replaced.

3. Open the cover.

The ink cartridge holder moves to the replacement position. If it doesn't move, press the black
cleaning button.

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4. Open the cartridge cover.

Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,

flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.

5. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.

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6. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from the
package.

Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the
cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print
head may dry out and be unable to print.

7. Remove only the yellow tape.

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8. Insert the new cartridge into the holder and push it down until it clicks into place.

9. Close the cartridge cover and push it down until it clicks into place.

10. Close the printer cover to begin ink priming.
This process takes about three minutes to complete.

Note: Do not turn off the printer during ink priming.

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If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and

store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.

Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts

Purchase EPSON Ink Cartridges and Maintenance Box

Printing With Black Ink and Expended Color Cartridges

When a color ink cartridge is expended, you can temporarily continue printing from your computer using
black ink. Replace the expended color cartridge as soon as possible for future printing.

Printing With Expended Color Cartridges - Windows
Printing With Expended Color Cartridges - Mac OS X

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Printing With Expended Color Cartridges - Windows

If you see a message during printing telling you that you can temporarily print in black ink with an
expended color cartridge, you can cancel your print job and select settings to print on plain paper or on
an envelope.

Note: To use this feature, EPSON Status Monitor must be enabled.

1. Click Stop or Cancel Print to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel

the print job using the product control panel.

2. Load plain paper or an envelope in your product.

3. Access the print settings in your print application.

4. Click the Main tab.

5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.

6. Select the Black/Grayscale checkbox.

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7. Click OK.

8. Print your document.
EPSON Status Monitor 3 displays a print message.

9. Click Print in Black to print your document.

Parent topic: Printing With Black Ink and Expended Color Cartridges

Printing With Expended Color Cartridges - Mac OS X

If printing stops, you can cancel your print job and select settings to temporarily print with only black ink
on plain paper or on an envelope.

1. Click the printer icon in the Dock.

2. If you see a message telling you that you can temporarily print with only black ink, click the Delete
icon to cancel your print job.

Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.

3. In the Apple menu or the Dock, select System Preferences.

4. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies.

5. Select Driver.
You see this screen:

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6. Select On as the Permit temporary black printing setting.

7. Click OK.

8. Close the utility window.

9. Load plain paper or an envelope in your product.

10. Access the print settings in your print application.

11. Select Print Settings from the pop-up menu.

12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.

13. Select the Grayscale option.

14. Click Print to print your document.

Parent topic: Printing With Black Ink and Expended Color Cartridges

Conserving Low Black Ink with Windows

The following window appears when black ink runs low and there is more color ink.

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Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper

type setting, and depends on other selected print settings. To use this feature, EPSON Status Monitor
must be enabled.

• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink

for the document you are printing.

• Click Disable this feature to continue using the remaining black ink.

Note: If you disable this feature, it remains disabled unless you reinstall the printer software.

Parent topic: Replacing Ink Cartridges and Maintenance Boxes

Replacing the Maintenance Box

Make sure you have a new maintenance box before you begin.
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a

week. Keep the maintenance box away from direct sunlight.

1. Press the power button to turn off the product.

2. Remove the new maintenance box from its package.

Caution: Do not touch the green chip on the maintenance box.

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3. Press the tabs and remove the duplexer (rear cover).

4. Grasp the maintenance box as shown and pull it out of its holder.

Note: Do not tilt the used maintenance box or take it apart.

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Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,

flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep the maintenance box out of the reach of children and do not drink the ink.

5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal
the bag and dispose of it carefully.

6. Insert the new maintenance box into the holder and push it all the way in.

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7. Reattach the duplexer (rear cover).

Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts

Purchase EPSON Ink Cartridges and Maintenance Box

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Adjusting Print Quality

If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.

Print Head Maintenance
Cleaning the Paper Path

Print Head Maintenance

If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.

You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it

when a cartridge is low. You must replace the cartridge first.

Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment

Parent topic: Adjusting Print Quality
Related topics

Replacing Ink Cartridges and Maintenance Boxes

Print Head Nozzle Check

You can print a nozzle check pattern to check for clogged nozzles.

Checking the Nozzles Using the Product Buttons
Checking the Nozzles Using a Computer Utility

Parent topic: Print Head Maintenance

Checking the Nozzles Using the Product Buttons

You can check the print head nozzles using the buttons on your product.

1. Load a few sheets of plain paper in the cassette.

2. Turn off the product.

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3. Hold down the color cleaning button as you press the power button to turn the product back on.
Hold down both buttons until the power light begins to flash, then release the buttons.

4. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

5. If there are no gaps, the print head is clean and you can continue printing.
If there are gaps or the pattern is faint, clean the print head.

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Parent topic: Print Head Nozzle Check
Related concepts

Print Head Cleaning

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).

2. Do one of the following:

• Windows: Right-click the product icon in the Windows taskbar.

• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select

Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.

• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,

select your product, and select Open Print Queue. Select Utility.

3. Select Nozzle Check.
You see one of these windows:

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4. Click Print.

5. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

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6. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.

Parent topic: Print Head Nozzle Check
Related concepts

Print Head Cleaning

Related topics

Replacing Ink Cartridges and Maintenance Boxes

Print Head Cleaning

If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.

Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.

Cleaning the Print Head Using the Product Buttons
Cleaning the Print Head Using a Computer Utility

Parent topic: Print Head Maintenance
Related topics

Replacing Ink Cartridges and Maintenance Boxes

Cleaning the Print Head Using the Product Buttons

You can clean the print head using the buttons on your product.

1. Make sure no product lights are indicating errors.

2. Load a few sheets of plain paper in the cassette.

3. Examine the nozzle check pattern and note whether the black or color nozzles need cleaning.

4. Hold down the black cleaning button (to clean the black nozzles) or color cleaning button (to
clean the color nozzles) for 3 seconds to start the cleaning cycle.

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The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is
finished.

Caution: Never turn off the product during a cleaning cycle or you may damage it.

5. Run a nozzle check to confirm that the print head is clean.

If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.

Parent topic: Print Head Cleaning
Related topics

Replacing Ink Cartridges and Maintenance Boxes

Cleaning the Print Head Using a Computer Utility

You can clean the print head using a utility on your Windows computer or Mac.

1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).

2. Do one of the following:

• Windows: Right-click the product icon in the Windows taskbar.

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• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select

Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility

and select Open Printer Utility.

• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,

select your product, and select Open Print Queue or Print Queue. Select Utility.

3. Select Head Cleaning.
You see one of these windows:

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4. Select the cleaning cycle you want to run, based on the nozzle check pattern.

5. Click Start to begin the cleaning cycle.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is

finished.
Caution: Never turn off the product during a cleaning cycle or you may damage it.

6. When the power light stops flashing and remains on, you can check to see if the nozzles are
clean; click Print Nozzle Check Pattern and click Print.

7. Check the printed pattern to see if there are gaps in the lines.

Print head is clean

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Print head needs cleaning

• If there are no gaps, click Finish.

• If there are gaps or the pattern is faint, click Clean to clean the print head again.

If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.

Parent topic: Print Head Cleaning
Related topics

Replacing Ink Cartridges and Maintenance Boxes

Print Head Alignment

If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the print head.

Note: Banding may also occur if your print head nozzles need cleaning.

Aligning the Print Head Using a Computer Utility

Parent topic: Print Head Maintenance

Aligning the Print Head Using a Computer Utility

You can align the print head using a utility on your Windows computer or Mac.

1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes).

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