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WF-3012
User Manual
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Epson WF-3012 User Manual

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WF-3012 User's Guide

Contents

WF-3012 User's Guide................................................................................................................................. 9
Product Basics .......................................................................................................................................... 10
Loading Paper ........................................................................................................................................... 17
Printer Parts Locations....................................................................................................................... 10
Printer Parts - Top ......................................................................................................................... 10
Printer Parts - Back........................................................................................................................ 11
Printer Parts - Inside...................................................................................................................... 12
Printer Parts - Control Panel Buttons and Lights ........................................................................... 13
Changing the Sleep Timer and Power Off Timer Setting - Windows.............................................. 14
Changing the Sleep Timer and Power Off Timer Setting - Mac OS X............................................ 15
Loading Paper for Documents in the Cassette................................................................................... 17
Loading Paper for Photos in the Cassette.......................................................................................... 22
Loading Envelopes in the Cassette.................................................................................................... 26
Loading Paper and Envelopes in the Rear Feed Slot ........................................................................ 31
Paper Loading Capacity..................................................................................................................... 35
Available EPSON Papers................................................................................................................... 36
Printing From a Computer........................................................................................................................ 41
Selecting Basic Print Settings - Windows...................................................................................... 41
Paper Source Options - Windows............................................................................................. 44
Print Quality Options - Windows ............................................................................................... 44
Multi-Page Printing Options - Windows..................................................................................... 44
Selecting Double-sided Printing Settings - Windows..................................................................... 45
Double-sided Printing Options - Windows................................................................................. 47
Print Density Adjustments - Windows....................................................................................... 48
Selecting Additional Layout and Print Options - Windows............................................................. 48
Custom Color Correction Options - Windows............................................................................ 50
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Image Options and Additional Settings - Windows.................................................................... 51
Header/Footer Settings - Windows........................................................................................... 52
Selecting a Printing Preset - Windows........................................................................................... 52
Printing Your Document or Photo - Windows................................................................................. 54
Selecting Default Print Settings - Windows.................................................................................... 54
Changing the Language of the Printer Software Screens......................................................... 55
Changing Automatic Update Options ............................................................................................ 56
Selecting Basic Print Settings - Mac OS X .................................................................................... 58
Paper Source Options - Mac OS X............................................................................................ 61
Print Quality Options - Mac OS X.............................................................................................. 61
Print Options - Mac OS X.......................................................................................................... 62
Selecting Page Setup Settings - Mac OS X................................................................................... 62
Selecting Print Layout Options - Mac OS X................................................................................... 63
Selecting Double-sided Printing Settings - Mac OS X ................................................................... 64
Double-sided Printing Options and Adjustments - Mac OS X.................................................... 66
Managing Color - Mac OS X.......................................................................................................... 67
Color Matching and Color Options - Mac OS X......................................................................... 68
Selecting Printing Preferences - Mac OS X................................................................................... 69
Printing Preferences - Mac OS X.............................................................................................. 70
Printing Your Document or Photo - Mac OS X............................................................................... 71
Checking Print Status - Mac OS X ............................................................................................ 71
Cancelling Printing Using a Product Button........................................................................................ 72
Replacing Ink Cartridges and Maintenance Boxes................................................................................. 73
Check Cartridge and Maintenance Box Status................................................................................... 73
Checking Cartridge and Maintenance Box Status Lights............................................................... 73
Checking Cartridge and Maintenance Box Status With Windows.................................................. 74
Checking Cartridge and Maintenance Box Status With Mac OS X................................................ 77
Purchase EPSON Ink Cartridges and Maintenance Box.................................................................... 79
Ink Cartridge and Maintenance Box Part Numbers........................................................................ 79
Removing and Installing Ink Cartridges.............................................................................................. 79
Printing With Expended Color Cartridges - Windows..................................................................... 84
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Printing With Expended Color Cartridges - Mac OS X................................................................... 85
Conserving Low Black Ink with Windows ........................................................................................... 86
Replacing the Maintenance Box......................................................................................................... 87
Adjusting Print Quality.............................................................................................................................. 91
Print Head Nozzle Check............................................................................................................... 91
Checking the Nozzles Using the Product Buttons..................................................................... 91
Checking the Nozzles Using a Computer Utility........................................................................ 93
Print Head Cleaning ...................................................................................................................... 96
Cleaning the Print Head Using the Product Buttons.................................................................. 96
Cleaning the Print Head Using a Computer Utility..................................................................... 97
Print Head Alignment................................................................................................................... 100
Aligning the Print Head Using a Computer Utility.................................................................... 100
Cleaning the Paper Path .................................................................................................................. 103
Cleaning and Transporting the Product................................................................................................ 104
Cleaning the Product........................................................................................................................ 104
Transporting the Product.................................................................................................................. 104
Solving Problems.................................................................................................................................... 106
Checking for Software Updates........................................................................................................ 106
Printer Light Status........................................................................................................................... 106
Running a Printer Check .................................................................................................................. 109
Solving Setup Problems................................................................................................................... 111
Noise After Ink Installation........................................................................................................... 111
Software Installation Problems.................................................................................................... 111
Solving Network Problems............................................................................................................... 112
Product Cannot Connect to a Wireless Router or Access Point .................................................. 112
Network Software Cannot Find Product on a Network................................................................. 113
Product Does Not Appear in Mac OS X Printer Window.............................................................. 113
Cannot Print Over a Network....................................................................................................... 113
Printing a Network Status Sheet.................................................................................................. 114
Solving Paper Problems................................................................................................................... 115
Paper Feeding Problems............................................................................................................. 115
Paper Jam Problems Inside the Product ..................................................................................... 116
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Paper Jam Problems in the Cassette .......................................................................................... 118
Paper Jam Problems in the Duplexer.......................................................................................... 121
Paper Ejection Problems............................................................................................................. 125
Solving Problems Printing from a Computer..................................................................................... 125
Nothing Prints.............................................................................................................................. 125
Noise Occurs, But Nothing Prints ................................................................................................ 126
Noise When Product Sits for a While........................................................................................... 126
Product Icon Does Not Appear in Windows Taskbar................................................................... 127
Error After Cartridge Replacement.............................................................................................. 127
Printing is Slow............................................................................................................................ 128
Solving Page Layout and Content Problems.................................................................................... 129
Inverted Image............................................................................................................................. 129
Too Many Copies Print................................................................................................................ 129
Blank Pages Print........................................................................................................................ 130
Incorrect Margins on Printout....................................................................................................... 130
Border Appears on Borderless Prints.......................................................................................... 131
Incorrect Characters Print............................................................................................................ 131
Incorrect Image Size or Position.................................................................................................. 132
Slanted Printout........................................................................................................................... 132
Solving Print Quality Problems......................................................................................................... 133
White or Dark Lines in Printout.................................................................................................... 133
Blurry or Smeared Printout.......................................................................................................... 134
Faint Printout or Printout Has Gaps............................................................................................. 135
Grainy Printout............................................................................................................................. 136
Incorrect Colors........................................................................................................................... 136
When to Uninstall Your Product Software ........................................................................................ 137
Uninstalling Printing Software - Windows.................................................................................... 137
Uninstalling Product Software - Mac OS X .................................................................................. 138
Where to Get Help............................................................................................................................ 138
Technical Specifications ........................................................................................................................ 141
Windows System Requirements ...................................................................................................... 141
Mac System Requirements.............................................................................................................. 141
Printing Specifications...................................................................................................................... 142
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Paper Specifications ........................................................................................................................ 142
Printable Area Specifications ........................................................................................................... 143
Ink Cartridge Specifications.............................................................................................................. 145
Dimension Specifications................................................................................................................. 145
Electrical Specifications ................................................................................................................... 146
Environmental Specifications........................................................................................................... 147
Interface Specifications.................................................................................................................... 147
Network Interface Specifications...................................................................................................... 147
Safety and Approvals Specifications................................................................................................ 148
Notices ..................................................................................................................................................... 149
FCC Compliance Statement............................................................................................................. 149
Software Notices.............................................................................................................................. 150
Trademarks...................................................................................................................................... 152
Copyright Notice............................................................................................................................... 152
A Note Concerning Responsible Use of Copyrighted Materials................................................... 153
Default Delay Times for Power Management for EPSON Products............................................. 153
Copyright Attribution.................................................................................................................... 153
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WF-3012 User's Guide
Welcome to the WF-3012 User's Guide.
9

Product Basics

See these sections to learn about the basic features of your product.
Printer Parts Locations The Power Off and Sleep Timers

Printer Parts Locations

See these sections to identify the parts on your printer.
Printer Parts - Top Printer Parts - Back Printer Parts - Inside Printer Parts - Control Panel Buttons and Lights
Parent topic: Product Basics

Printer Parts - Top

1 Edge guides 2 Rear paper feed slot 3 Control panel 4 Output tray 5 Output tray extension
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6 Paper stopper 7 Edge guides 8 Paper cassette
Parent topic: Printer Parts Locations

Printer Parts - Back

1 Maintenance box 2 Duplexer (rear cover) 3 AC inlet 4 Ethernet LAN port 5 USB port
Parent topic: Printer Parts Locations
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Printer Parts - Inside

1 Cover 2 Cartridge cover 3 Cartridge holder 4 Print head (do not remove)
Parent topic: Printer Parts Locations
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Printer Parts - Control Panel Buttons and Lights

1
The power light
2
The power button
3 The WiFi light 4 The Wi-Fi button 5 The network status button 6
The paper feed button
7 The black cleaning button 8
The color cleaning button
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The cancel button
10 The maintenance box light 11
The paper light
12 The BK and color ink out lights
Parent topic: Printer Parts Locations
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Related references
Printer Light Status

The Power Off and Sleep Timers

The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
Changing the Sleep Timer and Power Off Timer Setting - Windows Changing the Sleep Timer and Power Off Timer Setting - Mac OS X
Parent topic: Product Basics

Changing the Sleep Timer and Power Off Timer Setting - Windows

You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically.
1. Do one of the following:
• Windows 7: Click and select Devices and Printers. Right-click your product name and select Printing Preferences.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Printing Preferences.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name and select Printing Preferences.
2. Click the Maintenance tab.
3. Click the Printer and Option Information button You see the Printer and Option Information screen:
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4. Select the time period you want as the Power Off Timer setting.
5. Select the time period you want as the Sleep Timer setting.
6. Click Send.
7. Click OK to close the open program windows.
Parent topic: The Power Off and Sleep Timers

Changing the Sleep Timer and Power Off Timer Setting - Mac OS X

You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically.
1. Do one of the following:
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue or Print Queue. Select Utility.
2. Select Printer Settings. You see this screen:
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3. Select the time period you want as the Power Off Timer setting.
4. Select the time period you want as the Sleep Timer setting.
5. Click Apply.
6. When you see the confirmation message, click Yes, then close the Printer Settings window.
Parent topic: The Power Off and Sleep Timers
16

Loading Paper

Before you print, load paper for the type of printing you will do.
Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings

Loading Paper for Documents in the Cassette

You can print documents on a variety of paper types and sizes.
1. Close the paper stopper and output tray, if necessary.
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2. Pull out the paper cassette.
3. Slide the edge guides outward.
Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette.
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4. Slide the edge guide to your paper size.
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5. Load a stack of paper, printable side down, against the edge guide as shown.
Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
6. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
cassette.
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7. Gently insert the paper cassette.
Note: The paper may slide forward slightly as you insert the cassette. This is normal.
8. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
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Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load the printable side facedown.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper Related references
Paper Loading Capacity
Related tasks
Loading Paper and Envelopes in the Rear Feed Slot Loading Envelopes in the Cassette

Loading Paper for Photos in the Cassette

You can print photos on a variety of paper types and sizes.
1. Close the paper stopper and output tray, if necessary.
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2. Pull out the paper cassette.
3. Slide the edge guides outward.
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4. Slide the edge guide to your paper size.
5. Load photo paper, printable side down, against the edge guide as shown.
Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
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6. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
cassette.
7. Gently insert the paper cassette.
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Note: The paper may slide forward slightly as you insert the cassette. This is normal.
8. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load the printable side facedown.
• Do not load paper above the arrow mark inside the edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper Related references
Paper Loading Capacity

Loading Envelopes in the Cassette

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).
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1. Close the paper stopper and output tray, if necessary.
2. Pull out the paper cassette.
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3. Slide the edge guides outward.
4. Load envelopes printable side down and flap edge right as shown.
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5. Slide the edge guides against the envelopes, but not too tightly.
Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette.
Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette.
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6. Gently insert the paper cassette.
Note: The envelopes may slide forward slightly as you insert the cassette. This is normal.
7. Extend the output tray and open the paper stopper.
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