No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken
in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any
consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.
All other trademarks are the property of their respective owners and used for identification purpose only. Product information is
subject to change without due notice.
NOTICE: The contents of this manual are subject to change without notice.
This section presents important information intended to ensure safe and
effective use of this product. Please read this section carefully and store it in an
accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire. Immediately unplug the equipment and
contact your dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in
injury or fire.
Do not use this product with any voltage other than the specified one. Doing so may
lead to fire or electric shock.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects
may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord immediately,
and then contact your dealer or a Seiko Epson service center for advice. Continued
usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual. Different
connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The product may
break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and
dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product.
Equipment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period.
Safety Label
The caution labels on the product indicate the following precautions.
WARNING:
Do not connect a telephone line to the drawer kick-out connector; otherwise, the printer
and the telephone line may be damaged.
4 TM-U295/TM-U295P User’s Manual
Restriction of Use
3 upper case
5 control panel
4 printer cover
1 document table
2 POWER switch
When this product is used for applications requiring high reliability/safety,
such as transportation devices related to aviation, rail, marine, automotive,
etc.; disaster prevention devices; various safety devices, etc.; or functional/
precision devices, etc.; you should use this product only after giving
consideration to including fail-safes and redundancies into your design to
maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety,
such as aerospace equipment, main communication equipment, nuclear
power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgment on this product’s suitability after a
full evaluation.
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from the following URL.
http://download.epson-biz.com/?service=pos
Unpacking
The following items are included with the standard specification printer. If
any item is damaged, contact your dealer.
❏ Printer
❏ Damper
❏ Ribbon cassette
English
Printer Parts
TM-U295/TM-U295P User’s Manual 5
English
1
Control Panel
RELEASE button
Press this button to insert or remove paper.
REVERSE button
Feeds paper backward.
FORWARD button
Feeds paper forward.
POWER LED
ON when the printer is on.
RELEASE LED
ON when the printer is in release mode (to insert or remove paper).
OFF when the printer is in clamp mode (to hold paper).
FLASHES to indicate an error.
PAPER OUT LED
ON when paper is not inserted or is not inserted correctly.
Removing the Transportation Damper
The printer is protected during shipping by
a transportation damper that you must
remove before you turn on the printer.
Pull the damper out and remove the strip
of tape from the top of the printer, as
shown in illustration 1.
Note:
Prepare the printer to ship or store with
these steps: turn on the printer, press the RELEASE button, press the
FORWARD button, turn off the printer, and reinstall the transportation
damper.
Installing a Ribbon
Use the EPSON ERC-27 ribbon cassette. The use of any ribbon cassettes other
than those approved by Epson may damage the printer and will void the
warranty.
1. Turn the printer on using the power switch on the left side.
2. Press the RELEASE button (the RELEASE LED lights). This puts the
printer in the paper release mode.
3. Turn the printer off.
CAUTION:
6 TM-U295/TM-U295P User’s Manual
Perform the steps above to make sure the printer is in the paper release mode
before you install or remove a ribbon cassette.
4. Open the printer cover by first
2
3
4
pressing the ridges on the top
to the left slightly and then
pulling the cover forward, as
shown in illustration
2.
5. If there is a used ribbon,
remove it by grasping the
handle and pull it straight out,
as shown by the arrow in
illustration
3.
6. Before installing the new
ribbon, check that it is not creased or twisted. Then turn the feed knob
in the direction of the arrow on the ribbon cassette to take up any
slack in the ribbon.
7. Carefully insert the ribbon
cassette in the printer as shown
in illustration
4. Notice exactly
where the ribbon must go.
8. Push firmly on the right side
and then the left side of the
ribbon cartridge until each side
clicks into place.
9. To put the cover back on the
printer, first align the left side
of the cover; then insert the tab on the top; then press the bottom until
it clicks into place (see illustration
2).
English
Inserting Paper
Note:
Do not use wrinkled or curled paper. Be sure to use roll paper that meets the
specifications.
1. Make sure a ribbon cassette is installed in the printer.
2. Turn on the printer. The POWER light comes on.
3. Press the RELEASE button. The RELEASE light comes on to show that
the printer is in release mode. In this mode, paper can be inserted and
removed.
TM-U295/TM-U295P User’s Manual 7
English
5
4. Insert the paper from either the
front or the side, as shown in
illustration
5, until the form
stopper stops it. Use the
markings on the side of the
printer to judge how far to
insert paper.
5. Check the PAPER OUT light.
When you insert the paper correctly, the PAPER OUT light goes out. If
the PAPER OUT light is still on, remove the paper and reinsert it.
Troubleshooting
No lights on the control panel
Check that power supply cables are plugged into the printer correctly, the
power unit, and power outlet.
Make sure power is supplied to the power outlet. If the outlet is controlled by a
switch or timer, use another outlet.
The PAPER OUT light is on, and nothing is printing
Paper is not inserted or is not inserted correctly.
The RELEASE light is flashing, and nothing is printed
Indicates an error. Turn off the printer, be sure no paper is jammed, and turn
it back on. If the
RELEASE light still flashes, contact a qualified service person.
DIP Switch Tables
Serial interface
SW FunctionONOFF
1Data receive errorIgnoredPrints “?”
2Receive buffer35 bytes512 bytes
3HandshakingXON/XOFFDTR/DSR
4Data word length7 bits8 bits
5Parity checkYesNo
6Parity selectionEvenOdd
7, 8 Transmission speed
(See Serial transmision speed table.)
9Pin 6 resetUsedNot used
10 Pin 25 resetUsedNot used
8 TM-U295/TM-U295P User’s Manual
Serial transmission speed
87Transmission speed
ON ON 1200 bps
ON OFF 2400 bps
OFF ON 4800 bps
OFF OFF 9600 bps
Parallel interface
SW FunctionONOFF
1Auto line feedEnabledDisabled
2Receive buffer35 bytes512 bytes
3~9 Undefined——
10 Internal useFixed to ON
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