Epson TM-J7200, TM-J72700 Technical Reference Guide
Technical Reference Guide
/
Describes features of the product.
Describes setup and installation of the product and
peripherals.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes general specications and character code
tables.
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Appendix
M00108101
Rev.B
Cautions
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
The contents of this document are subject to change without notice. Please contact us for the latest informa-
tion.
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
All other trademarks are the property of their respective owners and used for identification purpose only.
ESC/POS® Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a
set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
© Seiko Epson Corporation 2017. All rights reserved.
2
For Safety
Key to Symbols
The symbols shown below are used in this manual in order to ensure safety and proper use of this product and
to prevent danger to customers and other persons, and property damage. The symbols indicate the precaution
levels as described below. Be sure that you completely understand their meaning before reading this manual.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
Possibility of sustaining physical injuries.
CAUTION
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
Cautions on Installation
Do not install/store the product in an unstable location or in a location subject to vibration
from other devices. Equipment may fall or collapse, causing breakage and possible injury.
CAUTION
Do not install the product in a location exposed to oily smoke or dust, or in a humid loca-
tion. Doing so may cause electric shock or fire.
Place this product near a wall outlet where the plug can be easily unplugged.
Use this product in the environment described in this manual. Failure to do so may dam-
age the product or cause injuries. (See
"Product Specifications" on page 95.)
3
Cautions on Power Supply
Be sure to use the specified AC adapter. Connection to an improper power source may
cause fire. (See
WARNING
Do not allow dust or foreign materials to adhere to the power plug. Accumulated dust or
foreign material may cause electric shock or fire.
Insert the power plug securely into the socket. Failure to insert the plug securely may
cause electric shock or fire.
For the power cable, use either the included one or a designated one that meets the rele-
vant safety standards of the area where you plan to use it.
Do not use it for any device other than the designated device.
Do not use a damaged power cable. Doing so may cause electric shock or fire.
Contact qualified service personnel for advice if the power cable is damaged. Observe the
following points so as not to damage the power cable:
Do not modify the power cable.
Do not place heavy objects on the power cable.
Do not forcibly bend, twist or pull the power cable.
Do not locate the power plug near a heating device.
Do not hold the power plug with a wet hand. Doing so may cause electric shock.
Do not connect too many power cables to one outlet. Doing so may cause fire.
Disconnect the power plug from the outlet on a periodical basis, and clean the areas
around and between the blades. Leaving the power plug connected to the outlet for a long
period of time may cause dust to accumulate on the blade root, resulting in a short-circuit
or fire.
Hold the plug and do not pull the cable when disconnecting the power plug from the out-
let. Pulling the cable may damage the cable or deform the plug, causing electric shock or
fire.
"Product Specifications" on page 95.)
CAUTION
To ensure safety, unplug this product before leaving it unused for an extended period.
4
Cautions on Handling
Do not use this product in a location with volatile substances such as alcohol or paint thin-
ner, or near fire. Doing so may cause electric shock or fire.
WARNING
Shut down the product immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may cause electric shock or fire. Immediately unplug the product when a
fault or other problem occurs, and contact qualified service personnel.
Shut down the product immediately if water or other liquid spills into this product. Contin-
ued use may cause electric shock or fire. Immediately unplug the product and contact
qualified service personnel.
Never disassemble or repair this product. Tampering with this product may result in injury
or fire.
Do not use this product in an environment where inflammable gas or explosive gas may
exist. Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.
Do not connect cables in ways other than those mentioned in the manual. Doing so may
cause fire. (See
Devices" on page 34
Do not connect a telephone line to the drawer kick connector or the DM-D connector; oth-
erwise the printer and the telephone line may be damaged.
Do not connect a LAN cable to the DM-D connector; otherwise the connected device may
be damaged.
Do not connect a telephone line to the drawer kick connector; otherwise the printer and
the telephone line may be damaged.
Do not touch the areas inside the product other than those mentioned in this manual.
Doing so may cause electric shock or burns.
Do not insert metal or flammable materials, or allow them to fall into the product. Doing
so may cause electric shock or fire.
"Connecting the AC Adapter" on page 30, "Connecting the Printer to the Host
.)
CAUTION
Do not allow anyone to stand or place heavy objects on top of this product. Equipment
may fall or collapse, causing breakage and possible injury.
Install the cables and optional products in the proper direction according to the proper
procedures. Failure to install correctly may cause fire or injury. Follow the instructions in
this manual to install them properly. (See
ing the Printer to the Host Devices" on page 34
Before moving the product, shut down and unplug the product, and make sure that all the
cables are disconnected. Failure to do so may damage a cable, causing electric shock or
fire.
Do not store or transport the product in a tilted, standing or upside-down position. Doing
so may cause the ink to leak.
"Connecting the AC Adapter" on page 30, "Connect-
.)
5
Cautions on the Ink Cartridge
The usable ink cartridges vary depending on the product. Use an ink cartridge that
matches your printer.
(See
CAUTION
"Product Specifications" on page 95, "Ink cartridge" on page 111.)
Do not touch the IC chip on the cartridge. Doing so may cause operating/printing malfunc-
tion.
This product uses ink cartridges equipped with an IC chip that monitors the amount of ink
used by each cartridge. Cartridges are usable even if they are removed and reinstalled.
However, if an ink cartridge in which little amount of ink remains is removed and rein-
stalled, it may not be usable. Some ink is consumed each time cartridges are installed
because the product automatically checks their reliability.
Since ink cartridges are designed to stop the operation before ink runs out completely to
maintain the quality of the print head, some ink remains in the used ink cartridge.
Ink is also consumed during head cleaning maintenance.
Do not turn off the product or open the Front cover while charging Ink Power LED is flash-
ing. Opening the cover may cause the ink to be recharged, resulting in more ink being con-
sumed. Also, it may cause printing malfunction.
Do not disassemble the ink cartridge. Doing so may cause ink to adhere eyes and skin.
Do not disassemble and remodel the ink cartridge. Doing so may cause printing malfunc-
tion.
Use of an old ink cartridge may result in reduced print quality. Use it up within six months
after opening the package. The usage period for ink cartridges is printed on the packaging
of individual ink cartridges.
If ink contacts your skin, eyes, or mouth, take the following actions.
When it gets onto your skin, immediately wash the area with soap and water.
When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may
result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult
with a doctor.
When ink gets into your mouth, immediately spit it and consult with a doctor.
There may be some ink around the ink supply port on the removed ink cartridge. Take care
so that it does not stain the desk or other surface.
Do not remove the ink cartridge, except when you replace it.
Do not open the ink cartridge package until you are ready to install it in the product.
Do not shake the ink cartridge too hard. The ink cartridge may leak if you shake it around
too much or push the sides strongly.
Do not allow foreign objects to fall into the cartridge installation section. Doing so may
cause printing malfunction. Remove any object that might have fallen into the installation
section, taking care not to damage the section.
When ink is charged for the first time (right after purchase), ink is consumed for filling the
print head nozzle (ink discharge holes) to get ready for printing. That is why the number of
the printable sheets may be fewer than for the cartridges to be installed later.
Dispose the ink cartridges properly following the law or regulations of your country and
area.
If you turn the power off the product using the power switch, the print head is automati-
cally capped, which prevents the ink from drying. After installing the ink cartridges, be
sure to turn the power off using the power switch when you are not using the product. Do
not pull out the power plug or trip the breaker while the power is on.
Keep ink cartridges out of the reach of children.
A cool and dark place is recommended to store ink cartridges.
If the ink cartridge is stored in a cold place for a long period of time, let it warm up at least
3 hours before using it.
If moving or transporting the product after the ink cartridges are installed, leave them
installed during the moving or transporting process.
6
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or
functional/precision devices, etc., you should use this product only after giving consideration to including failsafes and redundancies into your design to maintain safety and total system reliability. Because this product was
not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment,
main communication equipment, nuclear power control equipment, or medical equipment related to direct
medical care, etc., please make your own judgment on this product's suitability after a full evaluation.
7
About this Manual
Aim of the Manual
This manual was created to provide information on development, design, and installation of POS systems and
development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Advanced Usage
Chapter 4 Application Development Information
Chapter 5 Handling
Chapter 6 Troubleshooting
Appendix Product Specifications
Character Code Tables
8
Contents
■ For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Cautions on Installation ................................................................................................................................................... 3
Cautions on Power Supply.............................................................................................................................................. 4
Cautions on Handling....................................................................................................................................................... 5
Cautions on the Ink Cartridge ....................................................................................................................................... 6
■ Restriction of Use ....................................................................................................................7
■ About this Manual ..................................................................................................................8
Aim of the Manual ............................................................................................................................................................. 8
Manual Content .................................................................................................................................................................. 8
■ Contents....................................................................................................................................9
Product Overview ..........................................................................................13
■ Features ................................................................................................................................. 13
■ Product Configurations ...................................................................................................... 15
Models..................................................................................................................................................................................15
Accessories .........................................................................................................................................................................15
■ Part Names and Functions ................................................................................................. 16
Front Side............................................................................................................................................................................16
Control panel .....................................................................................................................................................................17
Rear Side Connectors......................................................................................................................................................18
Online and Offline............................................................................................................................................................19
■ Status and Errors .................................................................................................................. 20
■ NV Memory (Non-Volatile Memory) ................................................................................. 22
NV Graphics Memory......................................................................................................................................................22
User NV Memory ..............................................................................................................................................................22
Memory Switches.............................................................................................................................................................22
Maintenance Counter.....................................................................................................................................................22
9
Setup............................................................................................................... 23
■ Installing the Printer............................................................................................................ 23
Notes for when installing the device........................................................................................................................ 23
■ Removing the Protective Materials and Tape................................................................. 24
■ Changing the Roll Paper Width ......................................................................................... 26
■ Adjusting the Roll Paper Near-End Sensor...................................................................... 28
■ Connecting the AC Adapter ............................................................................................... 30
■ To install the AC Adapter (only for the TM-J7700) ......................................................... 31
■ Connecting the Printer to the Host Devices.................................................................... 34
■ Connecting the Cash Drawer ............................................................................................. 35
Required specifications of cash drawers................................................................................................................. 35
Connecting the drawer kick cable.............................................................................................................................36
■ Installing the Customer Display ........................................................................................ 37
■ Attaching the Power Switch Cover ................................................................................... 38
Advanced Usage............................................................................................ 39
■ Software Settings ................................................................................................................. 39
Software Setting Mode Functions............................................................................................................................. 40
■ Network Settings.................................................................................................................. 41
Setup methods ................................................................................................................................................................. 43
Flow of Setup .................................................................................................................................................................... 43
Setup using EpsonNet Config ( Web version) ........................................................................................................ 44
Setup using arp/ping commands.............................................................................................................................. 45
MAC Address Confirmation.......................................................................................................................................... 45
Ethernet setting mode................................................................................................................................................... 46
■ Setting/Check Modes .......................................................................................................... 47
Self-test Mode................................................................................................................................................................... 49
NV Graphics Information Print Mode ....................................................................................................................... 53
Customize Value Setting Mode .................................................................................................................................. 54
Ethernet Setup Mode ..................................................................................................................................................... 56
Hexadecimal Dumping Mode ..................................................................................................................................... 57
■ Printing a Status Sheet........................................................................................................ 58
Printing method............................................................................................................................................................... 58
■ EpsonNet Config (Web Version) ........................................................................................ 59
Information Menu ........................................................................................................................................................... 59
Configuration Menu ....................................................................................................................................................... 60
10
Application Development Information.......................................................63
■ Controlling the Printer ........................................................................................................ 63
ESC/POS...............................................................................................................................................................................63
■ Software................................................................................................................................. 64
Development Kit ..............................................................................................................................................................64
Drivers ..................................................................................................................................................................................64
Utilities .................................................................................................................................................................................65
Download ...........................................................................................................................................................................65
■ Turning off the Printer without Using the Power Switch.............................................. 66
■ Printing Barcodes/2-dimensional Symbols..................................................................... 67
Notes on printing barcodes..........................................................................................................................................67
Notes on printing 2-dimensional symbols .............................................................................................................68
Handling .........................................................................................................69
■ Installing/Replacing the Roll Paper .................................................................................. 69
Notes on Use......................................................................................................................................................................72
■ Inserting Slip Paper ............................................................................................................. 73
Notes on Use......................................................................................................................................................................74
■ Installing/Replacing the Ink Cartridge............................................................................. 75
Notes on Use......................................................................................................................................................................77
■ Removing Jammed Paper .................................................................................................. 79
For roll paper......................................................................................................................................................................79
For slip papers ...................................................................................................................................................................80
■ Test Printing .......................................................................................................................... 81
■ Cleaning the Printer............................................................................................................. 82
Cleaning the Printer Case ..............................................................................................................................................82
Cleaning the Print Head.................................................................................................................................................82
■ Preparing for Transport....................................................................................................... 83
Troubleshooting.............................................................................................85
■ Error LED is On/Flashing ..................................................................................................... 86
■ Ink LED is On/Flashing ........................................................................................................ 87
Ink LED is flashing ............................................................................................................................................................87
Ink LED is on.......................................................................................................................................................................87
11
■ Print Quality Problem.......................................................................................................... 88
Misaligned print position ............................................................................................................................................. 88
Print result on slip paper is skewed...........................................................................................................................88
Missing print data............................................................................................................................................................ 88
Paper gets dirty/stained with ink............................................................................................................................... 88
■ When slip paper is set, paper is discharged resulting an error ................................... 89
■ Setting slip paper does not start printing ....................................................................... 90
Cut sheet LED is flashing continuously.................................................................................................................... 90
Cut sheet LED repeats a double-flashing pattern................................................................................................ 90
Cut sheet LED is off ......................................................................................................................................................... 90
■ Paper jam............................................................................................................................... 90
■ Printing from the computer is disabled/Printing was suddenly disabled ................ 91
Printer is offline ................................................................................................................................................................ 91
Reconnect the printer and the computer............................................................................................................... 91
Check installation of printer driver............................................................................................................................ 91
■ Power does not turn on....................................................................................................... 92
■ "A maintenance part must be replaced." is printed ....................................................... 92
Appendix ........................................................................................................ 93
■ Specifications of Interface and Connector ...................................................................... 93
USB Interface ..................................................................................................................................................................... 93
Ethernet Interface............................................................................................................................................................ 94
■ Product Specifications ........................................................................................................ 95
Printing Specifications ................................................................................................................................................... 97
Character Specifications..............................................................................................................................................100
Paper Specifications .....................................................................................................................................................102
Printable Area..................................................................................................................................................................104
Printing and Cutting Positions..................................................................................................................................107
Electrical Characteristics .............................................................................................................................................107
Environmental Conditions .........................................................................................................................................108
External Dimensions.....................................................................................................................................................109
Ink cartridge ....................................................................................................................................................................111
■ Character Code Tables....................................................................................................... 112
12
Chapter 1 Product Overview
Product Overview
This chapter describes features of the product.
Features
This product is a high-end POS ink jet printer that can print on both receipt paper (roll paper) and slip paper.
Printing
Can print on both roll paper and slip paper
600-dpi high-quality fine printing
Achieves super-fast printing at approx. 23.2 lps (76 mm {2.99"} paper width). [lps: lines per second]
For the print speed, see
"General Print Speed" on page 98.
1
Ink cartridge
Uses pigment ink with compared with Dye ink resistance to light and water.
The ink-low detection function notifies you when it is nearly time to replace the ink cartridge by flashing the
Ink LED.
Handling
Easy drop-in roll paper loading.
Uses the wide slip entrance and mechanical form stopper to enable stable slip printing.
Software
Based on the ESC/POS Command System.
Printing of various types of bar codes, GS1-DataBar, and 2-dimensional symbols (PDF417, QR code,
MaxiCode, Composite Symbology, Aztec Code, DataMatrix) is supported.
A maintenance counter function is supported.
Various language support. (Code Page)
Windows utility for printer setup (TM-J7200 TM-J7700 Utility, TM-J7200 TM-J7700 Printer Model Setting
Utility) is provided.
Printer driver is provided. (EPSON Advanced Printer Driver, EPSON OPOS ADK, EPSON OPOS for .NET,
EPSON JavaPOS)
13
Environment
Low noise printing, ideal for use in quiet environments.
Ink jet printer that can print on normal paper at a low running cost.
Others
Can be equipped with an Epson customer display. (DM-D110 and DM-D210 only)
Can be equipped with the cash drawer.
14
Product Configurations
Models
TM-J7200
TM-J7700
Accessories
Included
Roll paper (Paper width 76mm {2.99"})
Dedicated ink cartridge SJIC33P(K)
Setup Guide and sheets
Chapter 1 Product Overview
1
Manual CD
Power switch cover
AC adapter PS-180
AC cable
USB cable
Power source fixing plate × 1 (Screw × 2) *
* For TM-J7700 only
Consumables
Ink cartridge SJIC33P(K)
15
Part Names and Functions
1
2
4
3
TM-J7200 TM-J7700
Front Side
1 Roll paper cover Open this cover to install/replace the roll paper.
2 Front cover Open this cover to install/replace the ink cartridge.
3 Control panel For details on LED, see
4 Power Switch Turns the printer on/ off.
"Control panel" on page 17.
16
Control panel
1234 5
67
Chapter 1 Product Overview
1
1 Power LED Lights up when the printer is turned on.
Flashes during head cleaning and other operations such as when turning the printer on/off.
2 Error LED Lights up when the printer is offline due to the following conditions.
The ink cartridge is not installed or requires replacement.
The roll paper has run out.
The Front cover/Roll paper cover is open.
During power-on initialization.
During power-off processing.
When the printer is waiting for printing or insertion of another slip to be printed while the
printer is waiting for removal of a slip paper.
Off when the printer is online.
Flashes when an error occurs. (See
3 Cut sheet LED Lights up when slip paper (cut sheet) is selected as the print sheet.
Off when roll paper is selected as the print sheet.
Flashes when the printer is in the slip paper insertion or removal waiting state.
4 Paper LED Lights up when the roll paper has run out or is near the end.
5 Ink LED Lights up when the ink cartridge is not installed or requires replacement.
Off when the ink cartridge is installed and there is sufficient ink. Flashes when the ink is low.
6 Feed Button Press this button to feed the roll paper or slip paper.
Paper cannot be fed using this button in the following cases:
The Front cover/ Roll paper cover is open.
Printer is in the slip paper insertion or removal state.
When head cleaning is being performed or an error has occurred with any sheet selected.
"Error LED is On/Flashing" on page 86.)
7 Cleaning Button Press this button for more than three seconds to perform head cleaning.
17
Rear Side Connectors
12 345
1 DM-D connector For connecting the customer display.
Be careful not to insert a telephone jack (RJ11) or the modular cable of the cash drawer into
the DM-D connector. Doing so could damage the printer or the drawer.
2 Drawer kick connector For connecting a modular cable for the cash drawer.
3 Power supply
connector
4 USB connector
(Type B)
5 Ethernet connector For connecting a LAN cable.
For connecting the power cable.
For connecting a USB cable.
Be careful not to insert a telephone jack (RJ11) or the modular cable of the cash drawer into
the Ethernet connector. Doing so could damage the printer or the drawer.
18
Online and Offline
Online
When the product is ready for normal printing, it is "online".
Offline
The printer automatically goes offline under the following conditions:
While the printer power is turning on/off
Chapter 1 Product Overview
When any of the following covers are opened:
Roll paper cover
Front cover
While paper is fed using the Feed button
When the printer stops printing due to a paper end (when the paper out detector detected the paper out)
When no ink cartridge is installed
When it is time to replace the ink cartridge
During the print head cleaning
When an error has occurred
1
19
Status and Errors
The status of the printer is indicated by lit and flashing LEDs.
You cannot print when an error has occurred.
You cannot identify the error by the flashing patterns of the LEDs. Develop the application so that
users can identify the error description and check the solutions.
N: OFF O: ON F: Flashing (x): Flashing x times
-: Changes depending on whether or not paper is detected.
NonError
Power
LED
O N ---Online
F O N NNDuring Power Off Sequence
F - N - - While initializing after turning on the power
O N - - - Pushed for feeding
O O - O - Roll paper cover open while not printing
O O - - - Front cover open while not printing
O N - O - Roll paper near-end
O O - O - No roll paper
O N O - - Printing on Slip
O N F - - Waiting for Slip insertion
Error
LED
Cut
sheet
LED
Paper
LED
Ink
LED
Printer Status
20
O - F (2) - - Removal for Slip ejection
O ---F Ink Status: Ink low
O O --O Ink Status: Ink replace
F N - - - During Ink Cleaning
During network startup when the power is turned
F ----
on.
*When LED indicator when I/F starting is enabled,
it links to printer status.
Chapter 1 Product Overview
Cut
sheet
LED
Paper
LED
Ink
LED
Error
Power
LED
O O - - - Roll paper cover open error. Auto Recoverable errors
O F (1) - - - Autocutter error
O F (2) - - - Carriage detection error
O F (4) - - - Cut sheet error
O F (6) - - - Roll paper cover open error
O F ---
Error
LED
-: Changes depending on whether or not paper is detected.
Printer Status
1
Unrecoverable Errors
CAUTION:
Turn off the power immediately when an unrecoverable error occurs. If the same error occurs again even
after turning the power back on, contact qualified
service personnel for advice.
21
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user:
NV graphics memory
User NV memory
Memory switches
User-defined page
Maintenance counter
As a guide, NV memory rewriting should be used 10 times or less a day.
NV Graphics Memory
Graphics, such as shop logos to be printed on receipts, can be registered.
To register graphics, use the TM-J7200 TM-J7700 Utility.
To check the registered graphics, use the TM-J7200 TM-J7700 Utility or the NV graphics information print
function for printing.
For information about how to use the NV graphics information print mode, see
mation Print Mode" on page 53
.
"NV Graphics Infor-
User NV Memory
You can store and read text data for multiple purposes, such as for storing a note including customizing or
maintenance information of the printer.
Memory Switches
With the memory switches, which are software switches for the printer, you can configure various settings of the
printer. For information about the memory switch, see
"Software Settings" on page 39.
Maintenance Counter
With this function, printer information, such as the number of lines printed, the number of autocuts, and
printer operation time after the printer starts working, is automatically stored in printer's memory. You can read
the counter information to use it for periodical checks or part replacement.
22
You can also check the length of paper feed and number of times of autocutting
with the TM-J7200 TM-J7700 Utility.
Setup
This chapter describes setup and installation of the product and peripherals.
Installing the Printer
Notes for when installing the device
On an area larger than the bottom surface of the product.
In a location free of vibration and impacts.
In a location that is firm, stable, and horizontal.
In a location where a dedicated power outlet is available.
Chapter 2 Setup
In a location where you can set and remove paper without difficulty.
In a location with sufficient space around the printer to allow for installation of accessories, replacement of
consumable products, and daily cleaning.
In a location that meets the conditions listed in the specifications.
2
23
Removing the Protective Materials and Tape
TM-J7200
12
3
A
B4
Protective materials and tape are applied for protection against impacts during transportation. Remove them
before installation.
The Protective materials and packaging box will be required for future transportation. Keep them in
a safe place.
24
Chapter 2 Setup
TM-J7700
3
A
C
4
5
B
12
7
D
6
8
2
25
Changing the Roll Paper Width
This printer allows for the paper width of the roll paper to be changed. It can be selected from four types: 57.5
mm {2.26"}, 69.5 mm {2.74"}, 76 mm {2.99"}, and 82.5 mm {3.25"}. (The default is 76 mm {2.99"}.)
Follow the procedure below to change the paper width.
When changing the paper width, be sure to change the setting for the paper width by using the
TM-J7200 TM-J7700 Utility or customize value. (See "Customize Value Setting Mode" on page 54
Do not change to wider paper width after using a narrower paper width. The autocutter blade may
be worn and may not be able to cut cleanly.
Make sure the printer is turned off.
1
Open the Roll paper cover by pressing the cover open button.
2
Remove the screw holding the roll paper guide located on the left side of the roll
3
paper holder.
)
26
Change the location of the roll paper guide to match the paper width to select the
4
required paper width. Align the upper and lower grooves, and confirm that the protrusion is inserted in the hole on the bottom.
Chapter 2 Setup
2
Use the removed screw to affix the guide.
5
27
Adjusting the Roll Paper Near-End Sensor
Tab
Adjustment screw
Detection lever
Slit location on
the tab
Remaining roll
paper amount
#4 Approx. 5 mm {0.20"}
#3 Approx. 7 mm {0.28"}
(Default setting)
#2 Approx. 8.5 mm {0.33"}
#1 Approx. 10 mm {0.39"}
Remaining roll
paper amount
Inner core
diameter
Adjust the roll paper near-end sensor in the following situations:
To adjust the detection position according to the thickness of the roll paper core that is used
To adjust the detection position for remaining roll paper amount
The near end cannot be detected precisely, because the core shape varies slightly with each roll
paper.
In order for the roll paper near-end sensor to correctly detect the amount of paper remaining,
use roll paper with an inner core diameter of 10 mm {0.39"} or larger.
If the roll paper is loose due to the paper quality, false detections could occur.
Use the following procedure to adjust the roll paper near-end sensor.
Open the Roll paper cover, and remove the roll paper.
1
Loosen the adjustment screw fastening the sensor.
2
Set the position of the sensor by moving the its tab.
3
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The remaining roll paper amount will change depending on the slit location on the tab.
Tighten the adjustment screw.
4
After completing the adjustments, check that the detection lever operates smoothly.
5
Chapter 2 Setup
2
29
Connecting the AC Adapter
DC-in (24V)
➀
➁
➂
Be sure to use the specified AC adapter [PS-180 (model: M159E)]. Connection to an
improper power source may lead to equipment damage, fire, or electric shock.
WARNING
Connect the AC Adapter by following the procedure below.
For the TM-J7700, you can connect an AC adapter to the underside of the printer. Follow the instructions to
install it properly. (See "To install the AC Adapter (only for the TM-J7700)" on page 31)
Confirm that the power switch is off.
1
Firmly insert the DC connector of the AC adapter into the DC-in ("24V") connector of
2
the printer.
Firmly insert the AC cable connector into the AC port of the AC adapter.
3
Should a fault ever occur, immediately turn off the power to the printer and unplug the AC
cable from the socket.
Use the AC cable provided with this printer.
Firmly insert the plug into a grounded wall outlet.
4
Set the AC adapter so that its label side is facing down.
5
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