Epson SC-P5000 STD User Guide
User's Guide
CMP0089-00 EN
SC-P5000 Series User's Guide
Copyrights and Trademarks
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON
, Epson UltraChrome®, SpectroProofer®, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered
®
trademarks or trademarks of the Seiko Epson Corporation.
Microsoft
Apple
Intel
PowerPC
Adobe
United States and/or other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2016 Seiko Epson Corporation. All rights reserved.
, Windows®, Windows Vista® and PowerPoint® are registered trademarks of Microsoft Corporation.
®
, Macintosh®, and Mac OS® are registered trademarks of Apple Inc.
®
is a registered trademark of Intel Corporation.
®
is a registered trademark of International Business Machines Corporation.
®
, Photoshop®, Lightroom®, and Adobe® RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the
®
2
SC-P5000 Series User's Guide
Contents
Contents
Copyrights and Trademarks
Introduction
Important Safety Instructions................. 6
The symbols on the product................ 6
Notes on Installing....................... 6
Notes on Handling....................... 7
Notes on the Power Supply................. 8
Notes on Consumables (Ink, Media, and so on)
..................................... 9
Other Notes............................ 9
Notes on Manuals......................... 10
Meaning of Symbols..................... 10
Manual Organization.................... 10
Opening and Viewing Manuals............. 10
Operating System Versions................ 10
Printer Parts............................. 11
Front................................ 11
Rear/Spindle. . . . . ...................... 14
Control panel.......................... 16
Screen View........................... 18
Features................................ 20
Realizing High Resolution................. 20
Realizing High Productivity................ 20
Superior Ease of Use..................... 21
Notes on Usage and Storage.................. 22
Installation space....................... 22
Notes when using the printer............... 22
Notes when not using the printer............ 22
Notes on handling ink cartridges............ 23
Notes on handling paper.................. 23
Introducing the Software.................... 25
Software on the Disc..................... 25
Software on the Website.................. 27
Starting and Closing Software................ 28
Starting.............................. 28
Closing............................... 28
Uninstalling Software...................... 28
Windows............................. 28
Mac OS X............................. 29
Basic Operations
Loading and Removing the Roll Paper.......... 30
Printing and Reading Roll Paper Information
.................................... 30
Setting Auto Roll Paper Feeding............ 31
Loading Roll Paper...................... 31
Cutting the roll paper.................... 36
Removing Roll Paper..................... 36
Loading Cut Sheets........................ 38
Loading the Paper Cassette................ 39
Loading Manually from the Rear............ 44
Loading and Ejecting Thick Paper........... 46
Basic Printing Methods..................... 48
Printing (Windows)..................... 48
Printing (Mac OS X)..................... 49
Canceling Printing (Windows)............. 51
Canceling Printing (Mac OS X)............. 51
Canceling Printing (from the Printer)........ 51
Printable area............................ 52
Roll Paper Printable Area................. 52
Cut Sheets Printable Area................. 52
Changing the Type of Black Ink............... 53
Switching Automatically.................. 53
Switching Manually...................... 54
Power Saving Settings...................... 55
Using the Printer Driver(Windows)
Displaying the Settings Screen................ 56
From the Control Panel................... 56
Displaying Help.......................... 57
Click the Help Button to Display............ 57
Right-click on the item you want to check and
display............................... 57
Customizing the Printer Driver............... 58
Saving various settings as your Select Settings
.................................... 58
Adding a Paper Type .................... 58
Rearranging display items................. 59
Summary of the Utility Tab.................. 61
Using the Printer Driver(Mac OS X)
Displaying the Settings Screen................ 63
Displaying Help.......................... 63
Using Presets............................ 63
Saving to Presets........................ 63
Deleting from Presets.................... 64
Using Epson Printer Utility 4................. 64
Starting Epson Printer Utility 4............. 64
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SC-P5000 Series User's Guide
Contents
Epson Printer Utility 4 Functions............ 64
Printing Varieties
Auto Color Adjustment by PhotoEnhance
(Windows Only).......................... 66
Correct color and print..................... 67
Printing Black and White Photos.............. 70
Borderless Printing........................ 73
Types of Borderless Printing Methods........ 73
Supported Media Sizes for Borderless Printing
.................................... 74
About Roll Paper Cutting................. 75
Setting Procedures for Printing............. 76
Enlarged/Reduced Printing.................. 78
Fit to Page/Scale to fit paper size............ 79
Fit to Roll Paper Width(Windows Only)...... 80
Custom Scale Setting..................... 80
Multi-Page Printing....................... 82
Manual Double-Sided Printing(Windows Only)
...................................... 83
Cautions when Performing Double-Sided
Printing.............................. 83
Setting Procedures for Printing............. 84
Poster Printing (Enlarge to cover several sheets
and print - Windows only).................. 85
Setting Procedures for Printing............. 85
Joining the output paper together........... 87
Printing at Non-Standard Sizes............... 90
Banner printing (on roll paper)............... 92
Layout Manager(Windows Only).............. 94
Setting Procedures for Printing............. 95
Saving and Recalling Settings............... 96
Color Management Printing
About Color Management................... 98
Color Management Print Settings............. 98
Setting profiles......................... 99
Setting color management with the applications
...................................... 99
Setting color management with the printer driver
..................................... 101
Color management printing by Host ICM
(Windows)........................... 101
Color management printing by ColorSync
(Mac OS X)........................... 102
Color management printing by Driver
ICM(Windows Only)................... 102
Using the Control Panel Menu
Menu Operations........................ 105
Menu List.............................. 106
Maintenance menu..................... 106
Paper menu.......................... 106
Printer Setup Menu..................... 108
Printer Status Menu.................... 108
SpectroProofer Menu................... 109
Network Setup Menu................... 109
Preferences Menu...................... 109
Administrator Menu.................... 110
Menu Descriptions....................... 111
Maintenance.......................... 111
Paper............................... 113
Printer Setup.......................... 117
Printer Status......................... 118
SpectroProofer........................ 119
Network Setup........................ 119
Preferences........................... 120
Administrator Menu.................... 121
Maintenance
Print Head Maintenance................... 122
Maintenance Operations................. 122
Checking for clogged nozzles.............. 123
Cleaning the print head.................. 124
Adjusting print misalignments (Head
Alignment)........................... 126
Replacing Consumables.................... 130
Replacing Ink Cartridges................. 130
Replacing Maintenance Box 1 and 2......... 132
Replacing the Cutter.................... 134
Cleaning the Printer...................... 137
Cleaning the outside.................... 137
Cleaning the inside..................... 137
Problem Solver
What to do When a Message is Displayed. . . . . . . 141
When a Maintenance Call/Service Call Occurs. . . 148
Troubleshooting......................... 150
You cannot print (because the printer does not
work)............................... 150
The printer sounds like it is printing, but
nothing prints......................... 152
The prints are not what you expected. . . . . . . . 152
Feeding or ejecting problems.............. 156
Others.............................. 158
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SC-P5000 Series User's Guide
Contents
Appendix
Options and Consumable Products........... 161
Supported Media......................... 163
Epson Special Media Table............... 163
Supported Commercially Available Paper..... 173
Before Printing on Commercially Available
Paper............................... 174
Notes When Moving or Transporting the Printer
..................................... 177
Before Moving or Transporting............ 177
Notes on Transporting.................. 177
After Moving or Transporting............. 177
System Requirements..................... 178
Specifications Table....................... 179
Information of EU Declaration of Conformity
................................... 180
Where To Get Help
Technical Support Web Site................. 181
Contacting Epson Support.................. 181
Before Contacting Epson................. 181
Help for Users in North America........... 182
Help for Users in Europe................. 182
Help for Users in Australia............... 182
Help for Users in Singapore............... 183
Help for Users in Thailand................ 183
Help for Users in Vietnam................ 183
Help for Users in Indonesia............... 183
Help for Users in Hong Kong.............. 184
Help for Users in Malaysia................ 184
Help for Users in India.................. 184
Help for Users in the Philippines........... 185
Software License Terms
Open Source Software Licenses.............. 186
Bonjour............................. 186
Other Software Licenses................... 191
Info-ZIP copyright and license............. 191
5
SC-P5000 Series User's Guide
Introduction
Introduction
Important Safety Instructions
Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked
on the printer.
For Users in Europe
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
The symbols on the product
The symbols on this Epson product are used in order to ensure safety and proper use of the product and to
prevent danger to customers and other persons, and property damage.
The symbols indicate the meaning below. Be sure that you completely understand the meaning of symbols on this
product before using it.
Stand-by
Alternating current
Notes on Installing
Warning
Do not obstruct the vents on the product.
If the vents are obstructed, the internal temperature could rise and cause a fire. Do not cover the printer with a cloth or install
it in a location with poor ventilation. Make sure you secure sufficient space for the installation as described in the manual.
U Setup Guide
Caution
Do not install or store the printer in an unstable location or a location subject to vibrations from other
equipment.
The printer could fall or tip over and cause an injury.
Do not install the printer in locations subject to oily smoke and dust, or in locations subject to humidity or
where it could easily get wet.
An electric shock or fire could occur.
Do not tilt the product more than 10 degrees forward, back, left, or right while moving it.
Failure to observe this precaution could result in the printer falling over, causing accidents.
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SC-P5000 Series User's Guide
Introduction
Caution
Because the product is heavy, it should not be carried by one person.
Two people are needed to unpack or carry the printer. See the following for details on the product's weight.
U Setup Guide
Make sure you use the correct posture when lifting the product.
Lifting using the wrong posture could cause an injury.
When lifting the product, make sure you lift at the locations indicated in the manual.
If you lift holding other parts, the printer may fall, catching your fingers and causing an injury. See the following for details on
lifting the product.
U Setup Guide
When placing the product on a stand with casters (wheels), make sure you secure the casters before you
perform the work so that they do not move.
If the stand moves while you are performing the work, it could cause an injury.
Notes on Handling
Warning
Do not use the printer in locations with volatile substances such as alcohol or thinner, or near naked flames.
An electric shock or fire could occur.
Do not use the printer if it is giving off smoke or if you notice any abnormal odors or noises.
An electric shock or fire could occur. If any abnormalities occur, turn off the power and unplug the power cable immediately,
and then contact your dealer or Epson Support.
Never try to repair the printer yourself as this is extremely dangerous.
Do not use the printer in an environment where flammable gas or explosive gas may exist. Do not use
sprays that contain flammable gas inside or near the product.
A fire could occur.
Only route the cables as indicated in the manual.
A fire could occur. This could also cause damage to connected devices.
Do not insert or drop any metallic or flammable items into the openings on the printer.
An electric shock or fire could occur.
Do not touch any areas inside the printer except for those indicated in the manual.
An electric shock or burn could occur.
Do not disassemble anything except when indicated to do so in the manual.
If the LCD for the control panel is damaged, be careful of any leaking liquid crystal.
Provide first aid under any of the following conditions.
❏ If liquid adheres to your skin, immediately wipe it off and then wash the area using large volumes of soapy water.
❏ If any liquid gets in your eyes, flush them with clean water for at least 15 minutes, and consult a physician immediately.
❏ If liquid is swallowed, rinse your mouth out with water, swallow large quantities of water and vomit it back up, and
consult a physician immediately.
If any foreign objects or liquid such as water enters the printer, stop using it immediately.
An electric shock or fire could occur. Turn off the power and unplug the power cable immediately, and then contact your
dealer or Epson Support.
7
SC-P5000 Series User's Guide
Introduction
Caution
Do not sit on the product or place any heavy objects on the product.
Pay particular attention in houses with children. The printer could tip over or break and cause an injury.
Do not put your fingers near the paper roller section when the printer is on or when it is printing.
If your fingers are caught in the paper roller, an injury could occur. Only handle the paper after it has been ejected completely.
When transporting or storing the product, be sure that it is level: do not tilt it at an angle or place it
upside down.
Ink could leak.
Do not forcefully remove the paper if it is jammed. Additionally, do not work in an unstable position.
The force of suddenly removing the paper could cause injury.
Do not store the cutter within the reach of children.
The cutter's blade could cause an injury.
Pay careful attention when replacing the cutter.
Be careful not to trap your hands or fingers when opening or closing the roll paper cover.
Failure to observe this precaution could result in injury.
When connecting cables or optional accessories, make sure they are installed in the correct direction and
that you follow the procedures exactly.
A fire or an injury could occur. Install the printer correctly by following the instructions in the manual.
When moving the product, make sure it is turned off, the power cable is unplugged from the outlet, and
all connecting cables have been removed.
If cables are damaged, an electric shock or fire could occur.
Notes on the Power Supply
Warning
Make sure the blades on the plug are inserted completely into the power outlet.
An electric shock or fire could occur.
Unplug the plug regularly and clean between the blades and around the base of the blades.
If the plug is plugged in for an extended period of time, dust collects around the base of the blades and a short circuit or fire
could occur.
When unplugging the plug, grip the plug itself; do not pull the power cable.
If the cable is damaged or the plug is deformed, an electric shock or fire could occur.
Do not insert or unplug the plug with wet hands.
An electric shock could occur.
Use only the type of power source indicated on the printer's label.
An electric shock or fire could occur.
Do not use the plug if any foreign objects such as dust have adhered to the plug.
An electric shock or fire could occur.
Do not use any other power cables except for the cable supplied with the printer. Also, do not use the
power cable supplied with the printer for any other devices.
An electric shock or fire could occur.
8
SC-P5000 Series User's Guide
Introduction
Warning
Do not use the power cable if it is damaged.
An electric shock or fire could occur. If the power cable is damaged, contact Epson Support.Note the following points to
avoid damaging the power cable.
❏ Do not modify the power cable.
❏ Do not place anything heavy on the power cable.
❏ Do not bend, twist, or pull forcefully on the power cable.
❏ Do not route the power cable near heaters.
Do not connect too many cables to the power outlet for the power cable.
The temperature could rise and cause a fire. Connect the power cable directly to an outlet for domestic use.
Caution
If you are not going to use the printer for an extended period, unplug the printer for safety reasons.
Notes on Consumables (Ink, Media, and so on)
Caution
If ink contacts your skin or enters your eyes or mouth, immediately take the following actions.
❏ If ink adheres to your skin, immediately wash it off using soap and water.
❏ If ink enters your eyes, rinse immediately with water. Failure to observe this precaution could result in bloodshot eyes or
mild inflammation. If problems persist, consult a physician immediately.
❏ If ink enters your mouth, consult a physician immediately.
Do not store ink cartridges within the reach of children.
Do not shake the ink cartridges too hard.
Ink may leak from the cartridge if you shake it too hard.
Do not disassemble ink cartridges.
If it is disassembled, ink could get in your eyes or adhere to your skin.
Do not rub the edges of the printing paper with your hand.
The edges of the paper are thin and sharp and could cause an injury.
Other Notes
❏ Be sure your power cable meets relevant safety standards of the area where you plan to use it.
❏ Connect all equipment to properly grounded power outlets.
❏ Do not put your hand inside this product or touch the ink cartridges during printing.
❏ Do not put your hand inside this product or touch the printer head during printing.
❏ Do not put your hand inside this product or touch the white flat cable during printing.
9
SC-P5000 Series User's Guide
Introduction
Notes on Manuals
Meaning of Symbols
Warning:
Caution:
Important:
c
Note:
Warnings must be followed to
avoid serious bodily injury.
Cautions must be followed to
avoid bodily injury.
Important must be followed to
avoid damage to this product.
Notes contain useful or
additional information on the
operation of this product.
Opening and Viewing Manuals
Opening Manuals
See the "Setup Guide" and execute software
A
installation from the supplied software disc or
Setup Navi.
When installation is complete, an EPSON
Manuals icon is created on the desktop of the
computer being used.
Double-click the EPSON Manuals icon on the
B
desktop.
Select the manual you want to view.
C
Operating System Versions
In this documentation, the following abbreviations are
used.
U
Indicates related reference
content.
Manual Organization
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Reader
or Preview (Mac OS X).
Setup Guide
(booklet)
Online Manuals
User's Guide
(this manual)
Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
This manual explains how to
use the printer.
Windows
In this manual, "Windows" refers to "Windows 10",
"Windows 8.1", "Windows 8", "Windows 7",
"Windows Vista", "Windows XP", "Windows Server
2012", "Windows Server 2008", and "Windows Server
2003".
Mac OS X
In this manual, "Mac OS X" refers to "OS X El
Capitan", "OS X Yosemite", "OS X Mavericks", "OS X
Mountain Lion", "OS X Lion", and "Mac OS X v10.6.8".
Network Guide
(PDF)
This manual provides
information on using the
printer over a network.
10
SC-P5000 Series User's Guide
Printer Parts
Front
Introduction
A Front cover
Remove when replacing the built-in cutter or installing the optional SpectroProofer. Normally installed when
using the printer.
B Cartridge cover (left)
Open when replacing ink cartridges.
U “Replacing Ink Cartridges” on page 130
C Paper cassette
Load cut sheets from 8 to 17 inches wide.
U “Loading the Paper Cassette” on page 39
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SC-P5000 Series User's Guide
Introduction
D Paper cassette cover
To prevent the inside of the printer from getting dusty, attach the cover to the paper cassette when printing cut
sheets on super A3 or larger.
You do not need to use the cover for other cases.
U “Loading the Paper Cassette” on page 39
E Output tray
Ejected paper is collected here. Extend according to the size of the paper being ejected.
F Maintenance Box 2
This container collects waste ink when printing beyond the edges of the paper for borderless printing.
U “Replacing Maintenance Box 2” on page 133
G Paper eject support
Supports smooth ejection of the paper by raising the paper eject support when printing on plain roll paper and
when the optional SpectroProofer is installed.
U “Loading roll paper” on page 33
H Front manual feeder
Feed paper into this slot when printing on cut sheets that are 0.8 mm thick or thicker.
U “Loading and Ejecting Thick Paper” on page 46
I Cartridge cover (right)
Open when replacing ink cartridges or Maintenance Box 1.
U “Replacing Ink Cartridges” on page 130
U “Replacing Maintenance Box 1” on page 132
J Maintenance Box 1
Container for collecting waste ink.
K Ink cartridges
Install ink cartridges on the left and right for a total of 11 colors. Ink cartridge order
U “Screen View” on page 18
L Print head
Fires ink via high density nozzles while moving left and right to print.
Do not move the print head by hand.
M Control panel
U “Control panel” on page 16
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SC-P5000 Series User's Guide
Introduction
N Large alert lamp
Lit or flashing when an error or warning occurs in the printer.
On : An error occurred. Check the contents of the error on the control panel's screen.
Flashing : An ink or paper low warning occurred. You can specify for which consumable this warning
should occur. The factory default setting is Off (do not warn).
U “Preferences” on page 120
Off : No error.
O Printer cover
Open when loading thick paper, cleaning the inside of the printer, or removing jammed paper. Normally closed
when using the printer.
P Rear manual feeder
Manually feed paper into this slot when printing cut sheets one at a time.
U “Loading Manually from the Rear” on page 44
Q Paper support
Raise this support when manually feeding paper to load the paper properly. Supports paper to prevent it from
falling forward or backward.
R Edge guide
Move left and right depending on the size of the paper that you want to load. This prevents paper being fed at a
slant.
S Roll paper feeder
Paper feed slot for roll paper printing.
U “Loading Roll Paper” on page 31
T Roll paper cover
To prevent the inside of the printer from getting dusty, keep this closed except when replacing roll paper.
U Spindle holders
Holds the spindle loaded with roll paper. There is one on both the left and the right sides.
U “Loading roll paper” on page 33
13
SC-P5000 Series User's Guide
Rear/Spindle
Introduction
A Rear unit
Remove if the paper jams, and then clear the jammed paper. Normally installed when using the printer.
B Roll paper holder unit connector
Always use with the cable connected.
C USB port
Connects the USB cable.
D Airflow vents
Vents the air used to cool the inside of the printer.
E LAN port
Connects the LAN cable.
F Status light (green and red)
The color indicates the network transmission speed.
Off : 10BASE-T
Red : 100BASE-TX
Green : 1000BASE-T
G Data light (orange)
The network connection status and data reception are indicated by a lit or flashing light.
On : Connected.
Flashing : Receiving data.
14
SC-P5000 Series User's Guide
Introduction
H AC inlet
Connects the power cable.
I Movable flange (black)
Fixes the roll paper placed on the spindle. Remove and install when loading or removing roll paper on the spindle.
J Spindle
When you want to load roll paper into the printer, place the roll paper on the spindle.
K Attachment
Install when placing roll paper with a 3-inch core on the spindle.
L Spacer for borderless printing
Install and use when you perform borderless printing on roll paper with a 2-inch core.
Paper widths that need the spacer installed for borderless printing
U “Supported Media Sizes for Borderless Printing” on page 74
15
SC-P5000 Series User's Guide
Introduction
Control panel
If pressed in the ready status, the Maintenance
Menu is displayed on the screen, and you can clean
the print head, perform a nozzle check, or switch
the type of black ink. If pressed while printing is
temporarily stopped (paused), you can only
perform a nozzle check or head cleaning.U
“Maintenance menu” on page 106
E
l button (Paper Source button)
❏ If pressed in the ready status, or when no paper is
loaded, the Paper Type Menu is displayed, and you
can switch between roll paper and cut sheets, and
check the paper loading method. When settings are
changed, the screen icons change as shown below.
You can also make the same settings from the
printer driver. When printing from the printer driver,
the printer driver settings are given priority
regardless of the settings on the control panel.
: Prints on roll paper and cuts
automatically after printing each
page.
: Prints on roll paper. Does not cut
after printing.
A
P light (Power light)
The printer’s operational status is indicated by a lit
or flashing light.
On : The power is on.
Flashing: Receiving data or performing processes
such as turning off the power, head
cleaning, auto nozzle check, or changing
the type of black ink.
Off : The power is off.
B
P button (Power button)
Turns the power on and off.
C Screen
Displays the printer's status, menus, error
messages, and so on.U “Screen View” on
page 18
D [ button (Maintenance button)
: Prints on cut sheets.
❏ Returns to the previous screen (Parameter > Item
> Menu > Ready) if pressed while the Menu is
displayed on the screen.
F
d/u buttons (Paper Feed buttons)
❏ When roll paper is loaded, you can feed (d button)
or rewind (u button) the roll paper. You can feed up
to a maximum of 3 m of paper by holding down the
d button. You can speed up the paper feed rate by
holding down the button for at least two seconds.
You can rewind up to 20 cm of paper by holding
down the u button.
❏ If you press the dbutton when no roll paper is
loaded and Cut Sheet is selected from the Paper
Type Menu, paper is fed from the paper cassette and
ejected.U “Cleaning the paper cassette printing
path” on page 138
❏ When feeding cut sheets from the rear manual
feeder, press the d button to feed the paper and
enter ready status.U “Loading Manually from the
Rear” on page 44
❏ If pressed while the Menu is displayed, you can
select items and parameters.U “Menu Operations”
on page 105
16
SC-P5000 Series User's Guide
Introduction
G
r button (Menu button)
❏ If pressed in the ready status or when no paper is
loaded, the Menu is displayed.U “Menu
Operations” on page 105
❏ Goes to the next screen (Menu > Item > Parameter)
if pressed while the Menu is displayed.
H X button (Paper Cut button)
Press to cut roll paper with the built-in cutter.U
“Manual cut method” on page 36
I Y button (Paper Set button)
❏ Locks or releases the pressure roller.
U “Loading and Ejecting Thick Paper” on page 46
U “Loading roll paper” on page 33
❏ When pressed after roll paper printing is complete,
the pressure roller is unlocked, roll paper is
automatically wound up and can be removed. When
Remaining Paper Setup in the Menu is set to On,
the roll paper is wound up after printing a barcode
on the edge of the paper that indicates such paper
information as the amount of remaining roll
paper.U “Printing and Reading Roll Paper
Information” on page 30
J Z button
❏ If this is pressed while a parameter is selected from
the Menu, the parameter is set or executed.
❏ If pressed while the ink is drying, the drying process
is canceled.
The ink status is indicated by a lit or flashing light.
On : Indicates errors such as an installed ink
cartridge is expended, an ink cartridge is
not installed, or a wrong ink cartridge is
installed. Check the contents of the error
on the control panel's screen.
Flashing: The ink is low. We recommend replacing
the ink cartridge as soon as possible
because the ink may be expended while
printing.
Off : No error.
N b light (Paper Check light)
The paper status is indicated by a lit or flashing light.
On : Indicates an error such as there is no
paper or that the paper differs to the
paper setting. Check the contents of the
error on the control panel's screen.
Flashing: Indicates an error such as a paper jam or
that the paper has skewed. Check the
contents of the error on the control
panel's screen.
Off : No error.
K W button (Pause/Cancel button)
❏ The printer enters pause status if this is pressed
while printing. To release the pause status, press the
W button again, or select Pause Cancel on the
screen and then press the Z button.
To cancel print jobs being processed, select Job
Cancel on the screen and then press the Z button.
❏ If pressed while the Menu is displayed, the Menu is
closed and it returns to ready status.
L W light (Pause light)
Indicates whether or not the printer is ready.
On : Cannot print. Pausing or canceling job.
Off : Ready to print.
M
H light (Ink Check light)
17
SC-P5000 Series User's Guide
Screen View
Introduction
1. Status indicators
Icon Status
No alarm No error. The height of the indicator
changes with the level of ink remaining.
Ink is low. You need to prepare a new ink
cartridge.
AMessages
Displays the printer's status, operations, and error
messages.
U “What to do When a Message is Displayed” on
page 141
U “Using the Control Panel Menu” on page 105
BPaper Type
The statuses of the Paper Type (roll paper or cut
sheets) setting and the Auto Cut setting (roll paper)
that were selected with the l button are indicated by
the icons in the following table.
When Custom Paper is selected, a number is
displayed on the paper icon.
U “Paper” on page 113
Icon Explanation
Prints on roll paper. The paper is cut
automatically after printing one page.
Prints on roll paper. Auto cut is not
performed.
An error occurred. Check the message on
the screen, and clear the error.
2. Ink codes
CCyan
OR Orange
Y Yellow
LC Light Cyan
MK Matte Black
PK Photo Black
VM Vivid Magenta
LK Light Black
GR Green
*
LLK/V
VLM Vivid Light Magenta
Light Light Black/Violet
Prints on cut sheets.
CInk Cartridge Status
Displays the approximate level of remaining ink and
the current status. The ink cartridge icons change as
follows when the ink is low or an error occurs.
Normal Warning or Error
* The display differs depending on the ink sets being used.
DSpectroProofer Usage Status
The following icons indicate the installation status of
the optional SpectroProofer.
SpectroProofer Mounter 17"
Icon Status
Available
No icon Not installed, or it is not installed correctly.
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SC-P5000 Series User's Guide
Introduction
EUsage status of black ink
Displays the selected black ink.
FMaintenance Box Status
Displays the approximate amount of space in the
Maintenance Box.
Icon Status
No error. The height of the indicator
corresponds to the amount of space.
The Maintenance Box is nearing the end
of its service life. You need to prepare a
new Maintenance Box.
Maintenance Box is at the end of its
service life. Replace the Maintenance Box
with a new one.
GRemaining Paper
The following icons indicate the remaining amount of
loaded paper.
❏ 15mm: 15mm is set
U “Paper” on page 113
I Platen Gap Settings
Displays the Platen Gap settings.
U “Printer Setup” on page 117
Icon Explanation
Standard is selected
Narrow is selected
Wide is selected
Wider is selected
Widest is selected
One of the following icons is displayed depending on
whether roll paper or cut sheet is set as the paper source.
Icon Explanation
The amount of remaining roll paper
(length) is indicated after the icon. This is
displayed only when Paper - Roll Paper
Remaining - Remaining Paper Setup is
set to On.
U “Printing and Reading Roll Paper
Information” on page 30
The amount of remaining paper (number
of sheets) in the paper cassette is
indicated after the icon. This is displayed
only when Preferences - Cut Sheet
Remaining is set to On and Cut Sheet
Remaining is set in the Paper Menu.
U “Preferences” on page 120
U “Paper” on page 113
H Roll Paper Margin
Displays the value set for Roll Paper Margin.
❏ Auto: Standard is set
❏ 15 mm: Top 15mm/Bottom 15mm is set
❏ 35/15mm: Top 35mm/Bottom 15mm is set
❏ 3mm: 3mm is set
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SC-P5000 Series User's Guide
Introduction
Features
The main features of this printer are described below.
bring out delicate tone differences in
black-and-white images.
In addition, the other seven colors, including
Orange and Green, realize superior color
reproduction creating bright and vivid images in
green to yellow and yellow to red.
Realizing High Resolution
Epson UltraChrome HDX ink technology provides
high resolution printing to meet professional needs
for photo, fine art and proofing.
Pigmented inks with superior resistance
Pigment inks maintain more beautiful and more
vibrant prints over a long period of time with their
high light fastness. They are also extremely
fade-resistant and can be safely displayed in direct
sunlight. Additionally, the high water and ozone
resistance is not only ideal for photo printing, but also
allows for store displays and banners, outdoor
displays of posters and so on. When you are printing
for outdoor use, use lamination processing.
Two types of black ink with maximum black density (Dmax)
By automatically switching to suit the paper type
being used, the two types of black ink provided are
Photo Black which realizes a smooth, professional
finish on glossy paper, and Matte Black which
increases black optical density using matte paper. The
maximum density (Dmax) improves on previous
black inks and brings out delicate tone differences in
gradations.
U “Changing the Type of Black Ink” on page 53
Chooses between two types of 10
❏ Violet ink set providing a wide range of color
reproduction
As well as Orange and Green, this set comes with
eight color inks including the newly developed
Violet. By realizing superior color reproduction
creating bright and vivid images in green to
yellow and yellow to red, as well as deep shades of
blue, we have achieved the industry's best
PANTONE cover ratio.
Realizing High Productivity
Excellent color stability leads to efficient printing
The color stabilizes in a short time so it can safely be
used for pre-press workflow and color editing,
achieving high work efficiency.
Realizing high productivity through continuous printing
Our paper cassettes, which can be used even for glossy
paper, can hold up to 250 sheets of plain paper (for
paper 0.1 mm thick) or up to 100 sheets of Epson
proofing paper.
Also, up to 50 sheets of printed paper can be held in
the output tray (up to the number of sheets in the
paper cassette when there are less than 50 sheets
loaded in the paper cassette). This helps to reduce the
burden of handling output paper or replenishing cut
sheets.
color inks to suit your use
The following shows the two types of ink sets available
for Epson UltraChrome HDX. The ink set cannot be
changed once it has begun to be used.
❏ Light Light Black ink set ideal for gradations
Three types of black ink density, Photo Black,
Light Black and Light Light Black, allows you to
U “Loading the Paper Cassette” on page 39
Paper cutting speed
With the addition of a high speed rotary cutter you
can cut paper faster than ever.
U “Cutting the roll paper” on page 36
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SC-P5000 Series User's Guide
Introduction
Automatic color management (SpectroProofer mounter)
With the optional SpectroProofer Mounter 17"
installed, you can print, dry, and do color
measurement work in sequence on roll paper.
Another optional colorimeter ILS30EP can be used for
a variety of color measurement conditions including
the new M1 standard. (Supports M0/M1/M2)
Also, with the addition of a function to prevent
misaligned measurement positions, this model
provides more accurate readings than conventional
models.
To use this you need commercially available RIP
software.
Superior Ease of Use
Automatically switch roll paper and cut sheets for printing
This helps prevent any wasted time when printing has
stopped due to running out of ink or paper.
Simplified setting operations when changing roll paper
When changing between many different types of roll
paper for your printing, you can automatically make
settings by using the barcode printing function, as the
printer reads the recorded information such as the
paper type, the amount of remaining roll paper, and
low paper warning values.
U “Printing and Reading Roll Paper Information”
on page 30
Improved color adjustment function (Epson Color Calibration Utility)
The Epson Color Calibration Utility software
provided on the software disc supplied allows you to
easily perform color calibration using the printer's
built-in sensors.
You can load roll paper in the printer and load cut
sheets in the paper cassette at the same time. The
required paper is automatically fed if you specify the
paper source when printing.
U “Loading roll paper” on page 33
Auto nozzle check prevents printing mistakes
Missing dots are detected on all nozzles extremely
quickly and head cleaning is performed automatically
if any missing dots are detected. This prevents
printing mistakes and reduces unnecessary costs and
wasted time.
U “Print Head Maintenance” on page 122
Checking current operating status even from a distance, thanks to a large alert lamp
When an error occurs, or when ink or paper is
running low, you can easily check the status of the
printer even from afar, thanks to a highly visible, large
alert lamp.
Adjust all prints with one calibration
By saving the calibration data to the printer, you do
not need to perform calibration for every paper type
or mode. Also, you do not need to make individual
calibrations when sharing the printer with multiple
users.
Perform color management for multiple printers
You can perform color management for multiple
printers that use the same ink set.
See the Epson Color Calibration Utility manual for
details.
Improved energy efficiency with sleep mode and Power Off Timer
When no print jobs are being handled, or when no
operation has been performed for some time, the
printer enters sleep mode to reduce power
consumption. Furthermore, if the Power Off Timer
function is enabled, the printer can automatically
switch off to avoid wasting electricity. This function
works if no print jobs are received and no operations
are carried out on the control panel while the printer
is not in an error status for a specified duration of time.
U “Power Saving Settings” on page 55
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SC-P5000 Series User's Guide
Notes on Usage and Storage
Installation space
Introduction
conditions are not suitable for the paper. Be sure
to use the printer in an environment where the
paper's requirements are met. For more details,
see the documentation supplied with the paper.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
See the "Specifications Table" for the external
dimensions of the printer.
U “Specifications Table” on page 179
* The following space is necessary at the rear of the
printer when printing on thick paper and when
printing from a paper cassette with the optional
SpectroProofer installed.
❏ Capping may not occur (the print head is not
positioned on the right-hand side) if the printer is
turned off during a paper jam or when an error
occurs. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn
on the power and wait a while until capping is
performed automatically.
❏ When the power is on, do not remove the power
plug or cut the power at the breaker. The print
head may not be capped properly. In this case,
turn on the power and wait a while until capping
is performed automatically.
❏ Even when the printer is not in use, some ink will
be consumed by head cleaning and other
maintenance operations needed to keep the print
head in good condition.
❏ Use this printer at altitudes below 2000 m.
Notes when not using the printer
Paper Size Rear Space
A2 Approx. 370 mm
Super A3 Approx. 260 mm
A3 Approx. 200 mm
A4 Approx. 70 mm
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏ When using the printer, observe the operating
temperature and humidity range described in the
"Specifications Table".U “Specifications Table”
on page 179
Even when the conditions above are met, you may
not be able to print properly if the environmental
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you
may not be able to print properly the next time it is used.
❏ If you do not print for a long time, the print head
nozzles may become clogged. We recommend
that you print once a week to prevent the print
head from clogging.
❏ If the paper is left in the printer, the roller of the
pressure roller may leave a mark on the surface of
the paper. This can also cause wavy or curled
paper resulting in paper feeding problems or the
print head could be scratched. Remove any paper
when storing.
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SC-P5000 Series User's Guide
Introduction
❏ Store the printer after confirming that the print
head has been capped (the print head is
positioned at the far right). If the print head is left
uncapped for a long time, the print quality may
decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏ Close the roll paper cover and printer cover
before storing. If you are not using the printer for
a long time, put an anti-static cloth or cover on
the printer to prevent dust. The print head
nozzles are very small, and they can become
clogged easily if fine dust gets on the print head,
and you may not be able to print properly.
❏ If you have not used the printer for a long time,
check the print head for clogging before you start
printing. Perform head cleaning if the print head
is clogged.
U “Checking for clogged nozzles” on page 123
❏ Do not leave the printer without ink cartridges
installed. The ink in the printer may dry,
preventing it from printing as expected. Leave ink
cartridges in all slots, even while you are not using
the printer.
❏ Because the green IC chip contains the cartridge's
own information, such as the remaining ink level,
you can still reinstall and use the ink cartridge
after removing it from the printer.
❏ To avoid getting dirt on the ink supply port, store
the removed ink cartridge properly. The ink
supply port has a valve in it so it does not need to
be capped.
❏ Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink
on the surrounding area when removing the
cartridges.
❏ To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended.
Notes on handling ink cartridges
Note the following points when handling ink
cartridges to maintain good print quality.
❏ The ink cartridges that are included are for the
initial ink charging. The first time the printer is
filled with ink after purchase, ink is consumed to
make it possible to print. Prepare replacement ink
cartridges and maintenance boxes in advance.
❏ We recommend storing ink cartridges at normal
room temperature, and to use them by the expiry
date printed on the cartridge packaging.
❏ For the best printing results, use up ink cartridges
within six months after installation.
❏ If you move ink cartridges from a cold place to a
warm place, leave them at room temperature for
more than four hours before using them.
❏ Do not touch the IC chips on the ink cartridges.
You may not be able to print properly.
❏ Although the ink cartridges may contain recycled
materials, this does not affect printer function or
performance.
❏ Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
❏ Do not drop or knock ink cartridges against hard
objects; otherwise, the ink may leak.
Notes on handling paper
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
Check the documentation supplied with each paper.
Notes on Handling
❏ Use Epson special media under normal room
conditions (temperature: 15 to 25°C, humidity: 40
to 60%).
❏ Install all ink cartridges into each slot. You cannot
print if any of the slots are empty.
❏ Do not fold the paper or scratch the surface of the
paper.
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SC-P5000 Series User's Guide
Introduction
❏ Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from
your hands can affect print quality.
❏ Handle roll paper by holding the edges. We
recommend wearing cotton gloves.
❏ Cut sheets may be wavy or curled if the
temperature and humidity change. Be careful not
to scratch or soil the paper, and flatten it with
your hand before loading it in the printer.
❏ Do not wet the paper.
❏ Do not throw away the paper packaging as you
can use it for storing the paper.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ Keep cut sheets in their original package after
opening, and keep them in a flat place.
❏ Remove roll paper that is not in use from the
printer. Rewind it correctly and then store it in
the original packaging that came with the roll
paper. If you leave the roll paper in the printer for
a long time, its quality may decline.
❏ Prevent color distortion while displaying or
storing the print outs by following the
instructions in the paper's documentation.
Note:
Typically, print outs and photos fade over time (color
distortion) due to the effects of light and various
constituents in the air. This also applies to Epson
special media. However, with the correct storage
method, the degree of color distortion can be minimized.
❏ See the documentation supplied with Epson special
media for detailed information on handling the
paper after printing.
❏ The colors of photos, posters, and other printed
materials appear different under different lighting
*
conditions (light sources
from this printer may also appear different under
different light sources.
* Light sources include sunlight, fluorescent light,
incandescent light, and other types.
). The colors of print outs
Notes on handling printed paper
To maintain long lasting, high quality print results,
note the following points.
❏ Do not rub or scratch the printed surface. If they
are rubbed or scratched, the ink may peel off.
❏ Do not touch the printed surface; Failure to
observe this precaution may cause ink to rub off.
❏ Make sure the print outs are completely dry
before folding of stacking; otherwise, the color
may change where they touch (leaves a mark).
These marks will disappear if they are separated
immediately and dried; however, they will remain
if not separated.
❏ If you put the print outs in an album before they
are completely dry, they may be blurred.
❏ Do not use a dryer to dry the print outs.
❏ Avoid direct sunlight.
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SC-P5000 Series User's Guide
Introduction
Introducing the Software
As well as the printer driver, a variety of software packages are also provided such as Network easy configuration
and plug-in software to add functionality to commercially available packages. You can install the software from
the software disc supplied, or by downloading from the Epson website.
U “Software on the Disc” on page 25
U “Software on the Website” on page 27
Software on the Disc
The supplied Software Disc contains the following software only for Windows.
If you are using Mac OS X, or if you do not have a disc drive, go to http://epson.sn and search for your printer. For
details on using the software, see the PDF manuals or the on-line help for the software in question.
Software Name Explanation
Printer Driver The printer driver is required when using the printer. Follow the steps in the "Setup
Guide" to install.
U “Summary of the Printer Driver” on page 26
Epson Manual This software shows a list of manuals already installed on your computer. You can also
check manuals updated by the EPSON Software Updater from here. Follow the steps in
the supplied Setup Guide to install the manuals.
EPSON Software Updater This software checks on the internet for update information for manuals and printer
drivers and installs the updates. Follow the steps in the supplied Setup Guide to install.
Epson Network Utilities
EpsonNet Config With this software, you can configure various network settings for the printer from
EPSON LFP Remote Panel 2 Software for registering custom paper from a computer.
Epson Color Calibration Utility Software that performs calibrations using the printer's built-in sensors.
When a network connection is setup using the Setup Guide, network related modules
are installed.
For details, see the Network Guide (PDF).
your computer. This is useful as it allows you to enter addresses and names using the
keyboard.
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SC-P5000 Series User's Guide
Introduction
Summary of the Printer Driver
The main functions of the printer driver are described
below.
❏ Converts print data received from applications
into printable data and sends it to the printer.
❏ Settings such as document size and print quality
can be adjusted from the settings dialogs.
Windows
❏ Allows you to execute printer maintenance
functions to maintain print quality, check the
printer's status, and so on.
Windows
You can easily import or export printer driver
settings.
U “Summary of the Utility Tab” on page 61
Mac OS X
You can save these settings and easily import or
export these saved settings.
U “Customizing the Printer Driver” on
page 58
Mac OS X
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SC-P5000 Series User's Guide
Introduction
Software on the Website
Aside from the software supplied on the software disc, the latest software versions for this printer can also be
found on the Epson website. Download as required.
http://www.epson.com
Note:
Depending on your country or region, you may not be able to download software from the website.
For more details, contact your dealer or Epson Support.
For details on using the software, see the PDF manuals or the on-line help for the software in question.
See the following for instructions on starting and closing the software.
U “Starting and Closing Software” on page 28
Software Name Explanation
Epson Print Layout This is a plug-in for Adobe Photoshop and Adobe Lightroom.
❏ By operating with Adobe Photoshop and Adobe Lightroom, you can easily
perform color management.
❏ You can check the adjusted image for black-and-white photographs on the screen.
❏ You can save your preferred paper type and size and load them easily.
❏ You can easily layout and print photos.
LFP Accounting Tool
CopyFactory
* Windows only
*
*
This software provides total cost calculations for printed paper, job information, and so
on.
This software allows you to make enlarged copies using an Epson scanner. Check for
supported scanners on the Epson website.
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SC-P5000 Series User's Guide
Introduction
Starting and Closing Software
Starting
You can start by using any of the following methods.
Double-click the shortcut icon on the desktop
Depending on the software being used, a shortcut icon
may not be created during installation.
Starting from the menu
❏ Windows 8.1/Windows 8
Enter the software name in the search charm, and
then select the icon displayed.
❏ Other than Windows 8.1/Windows 8
Click the Start button. Click the installed software
name from All Programs (or Programs or All
Applications), or from the EPSON folder, and
then select the software you want to start.
❏ Mac OS X
Click the installed software name from
Applications or the EPSON folder, and then
select the software you want to start.
Click the icon on the desktop taskbar (Windows only)
Click the icon and select the software you want to start
from the menu displayed.
Uninstalling Software
Windows
Important:
c
❏ You must log in with an Administrators group.
❏ If an Administrator password or confirmation
is requested, enter the password and then
continue with the operation.
Turn off the printer, and unplug the interface
A
cable.
Go to the Control Panel and click Uninstall a
B
program from the Programs category.
Select the software you want to remove and
C
then click Uninstall/Change (or Change/
Remove/Add or remove).
You can remove EPSON Status Monitor 3 and
the printer driver by selecting EPSON
SC-XXXXX Series Printer Uninstall.
Select EPSON LFP Remote Panel 2 to remove
EPSON LFP Remote Panel 2.
Closing
The application can be closed using one of the
following methods.
❏ Click the button (Exit, Close,
❏ Select Exit from the toolbar menu.
, and so on).
Select the target printer icon, and then click OK.
D
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SC-P5000 Series User's Guide
Introduction
Follow the on-screen instructions to continue.
E
When the delete confirmation message
appears, click Yes.
Restart the computer if you are reinstalling the printer
driver.
Mac OS X
When reinstalling or upgrading the printer driver or
other software, follow the steps below to uninstall the
software in question first.
Printer Driver
Use the "Uninstaller".
Downloading the Uninstaller
Download the Uninstaller from the Epson website.
http://www.epson.com/
Using the Uninstaller
Follow the instructions on the Epson website.
Other software
Drag and drop folder with the software name from the
Applications folder into Trash to delete.
29
SC-P5000 Series User's Guide
Basic Operations
Basic Operations
Loading and Removing the Roll Paper
We recommend setting Remaining Paper Setup
before loading roll paper into the printer. See the
following for more information on making settings.
Also, when loading the Epson special media
UltraSmooth Fine Art Paper, you need to turn the
Auto Roll Feeding setting to Off in advance. To turn
the setting to Off, see U “Setting Auto Roll Paper
Feeding” on page 31
Important:
c
❏ Be sure to press the Y button when removing
the roll paper. If you do not press the Y
button when removing the roll paper, the
barcode is not printed and you cannot
manage the roll paper information.
❏ If Paper Size Check is set to Off from the
Menu, the amount of remaining paper may
not be detected correctly. When Remaining
Paper Setup is set to On, do not set Paper
Size Check to Off. The factory setting for
Paper Size Check is On.
U “Printer Setup Menu” on page 108
Buttons that are used in the following settings
Note:
The paper that can be used in the printer is detailed in
the following section.
U “Supported Media” on page 163
Printing and Reading Roll Paper Information
The printer can automatically print the following roll
paper related settings in a barcode on the leading edge
of the roll paper before the roll paper is removed.
❏ Roll Paper Remaining
❏ Roll Length Alert
❏ Paper Type
This is useful when multiple rolls are used because the
barcode is read automatically and the paper settings
are updated as roll paper is replaced.
To print roll paper information in a barcode and to
read the printed information, set Remaining Paper
Setup to On and configure the Roll Paper Length and
the Roll Length Alert from the Menu.
Turn on the printer by pressing the P button.
A
Check that paper is not loaded in the printer,
B
and then press the r button to display the Menu.
Press the d/u buttons to select Paper, and then
C
press the r button.
Select Roll Paper Remaining, and then press
D
the r button.
The factory setting for Remaining Paper Setup is Off.
You can change the Menu using the following
procedures.
30
Select Remaining Paper Setup, and then press
E
the r button.
Press the d/u buttons to select On, and then
F
press the Z button.
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