Epson SC-F9300 series User Manual

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User's Guide

CMP0106-00 EN

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SC-F9300 Series User's Guide

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson Corporation.

Microsoft

Apple

Intel

PowerPC

Bemcot

YouTube

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

, Macintosh®, Mac OS®, and OS X® are registered trademarks of Apple Inc.

is a registered trademark of Intel Corporation.

is a registered trademark of International Business Machines Corporation.

is a trademark of Asahi Kasei Corporation.

™

and the YouTube logo are registered trademarks or trademarks of YouTube, LLC.

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SC-F9300 Series User's Guide

Contents

Copyrights and Trademarks

Introduction

Printer Parts.............................. 5

Front Section........................... 5

Right view............................. 7

Inside................................. 9

Back................................. 10

Slider................................ 12

Control panel.......................... 12

Understanding the Display................ 14

Features................................ 17

Realizing High Productivity................ 17

Superior Ease of Use..................... 17

High Print Quality...................... 18

Notes on Usage and Storage.................. 18

Installation space....................... 18

Notes when using the printer............... 18

Notes when not using the printer............ 19

Notes on handling ink packs and ink tanks..... 19

Handling Media........................ 20

Introducing the Supplied Software............. 21

Starting Epson Control Dashboard.......... 23

When accessing Epson Control Dashboard

from another computer................... 23

Exiting Epson Control Dashboard........... 23

Using EPSON Software Updater............ 23

Uninstalling Software...................... 24

Basic Operations

Precautions When Handling Media............ 26

Notes on Loading Media.................... 26

Loading media........................... 27

Using the Auto Take-up Reel Unit............. 33

Important points for correct take-up......... 33

Attaching the Roll Core................... 34

Take-up with the Printed Side Facing In....... 37

Take-up with the Printed Side Facing Out. . . . . 39

Settings for Loaded Media................... 41

Removing the Take-up Roll.................. 42

Printing the Amount of Media Remaining. . . . . 42

Cutting Media......................... 43

Removing Media........................ 44

Before Printing........................... 45

Saving New Media Settings.................. 45

Type and Summary of Media Settings. . . . . . . . 45

Easy Media Setup Procedure............... 46

Media Adjust............................ 48

Media Adjust (Auto Feed Adjustment). . . . . . . . 48

Media Adjust (Manual)................... 48

Changing settings during printing............. 50

Changing the Heater's Temperature.......... 50

Correcting Banding...................... 51

Printable area............................ 52

Maintenance

When to Perform Various Maintenance

Operations.............................. 55

Cleaning Locations and Cleaning Timing...... 55

Replacing and Refilling Consumables......... 56

Regular maintenance..................... 56

Other maintenance...................... 57

What You’ll Need......................... 58

Precautions regarding maintenance............ 59

Daily Cleaning........................... 59

Performing Regular Cleaning................ 60

Using the ink cleaner..................... 60

Moving the Print Head................... 61

Cleaning Around the Print Head............ 62

Cleaning Around the Caps................ 63

Finishing Cleaning...................... 65

Ink refill................................ 65

Time Period for Ink Refills................ 65

Precautions when refilling ink.............. 66

Procedure for Ink Refills.................. 66

Procedure for stirring the High Density Black Ink

...................................... 71

Disposing of Waste Ink..................... 73

Preparing and Replacement Timing.......... 73

Waste Ink Counter...................... 74

Replacing the Waste Ink Bottle............. 74

Replacing the Head Cleaning Set.............. 75

Preparing and Replacement Timing.......... 75

How to Replace the Head Cleaning Set........ 76

Replacing the media edge plates............... 78

Replacement procedure................... 78

Disposal of used consumables................ 80

Disposal.............................. 80

Checking for clogged nozzles................. 80

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SC-F9300 Series User's Guide

Contents

Ways to Check for Clogs.................. 80

Printing nozzle check patterns.............. 81

Head Cleaning........................... 81

Types of Head Cleaning.................. 81

Head cleaning procedure.................. 82

Cleaning the Heat Shield.................. 83

Applying Grease to the Carriage Rod........... 83

Location of Carriage Rod and Used Pad. . . . . . . 83

Greasing procedure for carriage rod A. . . . . . . . 84

Greasing procedure for carriage rod B........ 86

Storing Grease......................... 86

Using the Control Panel Menu

Menu Operations......................... 88

Menu List............................... 89

Details of the Menu........................ 94

The Media Setup Menu................... 94

The Printer Setup Menu.................. 99

The Maintenance Menu.................. 104

The Printer Status Menu................. 105

The Preference Menu................... 105

Problem Solver

When a Message is Displayed................ 108

When a Maintenance Call/Service Call Occurs. . . 110

Troubleshooting......................... 111

You cannot print (because the printer does not

work)............................... 111

The printer sounds like it is printing, but

nothing prints......................... 111

The prints are not what you expected........ 112

Media............................... 113

Others.............................. 115

Epson Edge Print...................... 131

Specifications Table....................... 132

Where To Get Help

Technical Support Web Site................. 134

Contacting Epson Support.................. 134

Before Contacting Epson................. 134

Help for Users in North America........... 135

Help for Users in Europe................. 135

Help for Users in Taiwan................. 135

Help for Users in Australia............... 136

Help for Users in Singapore............... 136

Help for Users in Thailand................ 137

Help for Users in Vietnam................ 137

Help for Users in Indonesia............... 137

Help for Users in Hong Kong.............. 138

Help for Users in Malaysia................ 138

Help for Users in India.................. 138

Help for Users in the Philippines........... 139

Software License Terms

Open Source Software Licenses.............. 140

Bonjour............................. 140

Other Software Licenses................... 145

Info-ZIP copyright and license............. 145

Appendix

Options and Consumable Products........... 117

Supported Media......................... 119

Moving and Transporting the Printer.......... 119

Moving the Printer..................... 119

Transport............................ 120

Parallel Adjustments for the Auto Take-up Reel

Unit.................................. 121

Preparations for Parallel Adjustment........ 121

How to Adjust......................... 121

Media Settings List for Each Media Type....... 129

System Requirements..................... 130

Epson Control Dashboard................ 130

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SC-F9300 Series User's Guide

Introduction

Printer Parts

Front Section

Introduction

A Maintenance cover (left)

Open this cover to clean the area around the print head. Normally closed when using the printer.

U “Cleaning Around the Print Head” on page 62

B Heater

The heater can be used to rapidly dry ink after printing.

U “Changing the Heater's Temperature” on page 50

C Media guide bar

The bar maintains tension to prevent the media sagging as it is taken up.

D Handle

After placing the roll core on the left roll core holder, rotate the handle to press the roll core holder and apply pressure to the roll core.

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SC-F9300 Series User's Guide

Introduction

E Roll core holder

Place the roll core for media take-up on these holders. There are same parts on both the left and the right.

U “Using the Auto Take-up Reel Unit” on page 33

F Roll support

Rest media temporarily on these supports when removing the take-up roll. There are same parts on both the left and the right.

G Auto switch

Use this switch to select the auto take-up direction. Choose Off to disable auto take-up.

H Manual switch

Use this switch to select the manual take-up direction. The selected option takes effect when the Auto switch is in the Off position.

I Heat shield

This prevents the temperature of the ink from rising in the ink tank when using a commercially available heater. When it becomes hard to see inside the ink tank because ink has adhered to the heat shield, clean it.

U “Cleaning the Heat Shield” on page 83

J Ink tank

This holds the ink to be used for printing.

K Slider

U “Slider” on page 12

L Lock levers

When removing the slider to replace the chip unit, raise the lock levers to unlock. After installing the slider, be sure to lower the lock levers.

M Chip unit check lamps

These light up when indicating messages related to the chip unit.

On : Check the message on the control panel's screen and carry out the appropriate measures.

Off : No error.

N Stirring stick

This only comes with ink tanks for High Density Black ink. Stir the ink inside the ink tank with the stirring stick once a week.

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SC-F9300 Series User's Guide

Introduction

O Maintenance cover (right)

Open this cover to clean the area around the caps. Normally closed when using the printer.

U “Cleaning Around the Caps” on page 63

P Media loading lever

After loading media, lower the media loading lever to keep the media in place. Raise the lever to release the media prior to removal.

Q Alert lamp

This lamp lights or flashes when an error occurs.

Light/Flash : An error occurred. The type of error is indicated by how the lamp lights or flashes. Check the

contents of the error on the control panel's screen.

Off : No error.

R Control panel

U “Control panel” on page 12

S Front cover

Open when loading media, cleaning the inside of the printer, or removing jammed media. Normally closed when using the printer.

Right view

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SC-F9300 Series User's Guide

Introduction

A Airflow vents

Allows air to flow into the printer. Do not obstruct these vents.

B Waste ink tube

Tubes for ejecting waste ink. Be sure the end of this tube is in the Waste Ink Bottle while the printer is in use.

C Stopper

This prevents splatter when discharging waste ink.

Print with the opening of the Waste Ink Bottle sealed, except when replacing the Waste Ink Bottle.

D Waste Ink Bottle

Waste ink collects in this bottle.

Replace it with a new Waste Ink Bottle when a message is displayed on the control panel prompting you to do so.

U “Disposing of Waste Ink” on page 73

E Casters

There are two casters on each leg. Once installation is complete, the front casters should be kept locked while the printer is in use.

F Adjusters

When installing on a carpeted floor or a sloping floor, check level gauge of the printer and adjust these to keep the printer stable.

U Setup Guide

G AC inlet #1/AC inlet #2

Connects the power cable. Be sure to connect both cables.

H LAN port

Connects the LAN cable. Use a shielded twisted pair cable (category 5e or higher).

I Data lamp

The data lamp lights or flashes to indicate the network connection status and whether the printer is receiving data.

On : Connected.

Flashing : Connected. Receiving data.

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SC-F9300 Series User's Guide

Introduction

J Status lamp

The color indicates the network's communication speed.

Red : 100Base-TX

Green : 1000Base-T

K USB port

Connects the USB cable.

Inside

Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the reference sections below.

A Print head

The print head prints by moving left and right while emitting ink. Clean at least once a month.

U “Cleaning Around the Print Head” on page 62

B Media edge plates

The media edge plates prevent the media riding up and keeps fibers on the cut edge of the media from touching the print head. Position the plates at either side of the media before printing.

U “Loading media” on page 27

C Cutter groove

Pass the blade of a cutter (available in the market) down this groove to cut media.

U “Cutting Media” on page 43

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SC-F9300 Series User's Guide

Introduction

D Pressure rollers

These rollers press down on the media during printing.

U “Daily Cleaning” on page 59

E Platen

This suctions and fixes the media for smooth printing and media feeding.

U “Daily Cleaning” on page 59

F Caps

Except during printing, these caps cover the print head nozzles to prevent them drying out. Clean at least once a month.

U “Cleaning Around the Caps” on page 63

G Wiper unit

The wiper removes ink from the surface of the print head nozzles. The wiper unit is a consumable item. Replace when a message is displayed on the control panel prompting you to do so.

U “Replacing the Head Cleaning Set” on page 75

H Flushing pad

Ink is discharged onto this pad during flushing. This is a consumable; Replace the wiper unit at the same time.

U “Replacing the Head Cleaning Set” on page 75

Back

A Drive switch

The drive switch is used to feed the media during loading and to rewind the media for replacement.

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SC-F9300 Series User's Guide

Introduction

B Roll holder

Place media on these holders. There are same parts on both the left and the right.

C Level gauge

When installing on a carpeted floor or a sloping floor, check the horizontal level of the printer. There are same parts on both the left and the right.

U Setup Guide

D Roll support

Rest media on these supports before placing it on the roll holders. There are same parts on both the left and the right.

E Lift lever

If the media to be mounted on the roll holders seems heavy, use these levers to raise the media easily to the level of the roll holders. They are on both the left and right sides.

F Handle

After placing media on the right roll holder, rotate the handle to press the holder and apply pressure to the roll core.

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SC-F9300 Series User's Guide

Introduction

Slider

A Slider

Mount the chip unit included with the ink pack.

U “Ink refill” on page 65

B Ink inlet cover

Open this when refilling the ink tank with ink.

Control panel

C Chip unit

The IC chip is a built-in unit.

It is included with the ink pack.

P button (power button)

Turns the power on and off.

P light (power light)

The printer's operational status is indicated by a lit or flashing light.

On : The power is on.

Flashing: The printer is receiving data or

performing head cleaning or other operations during shut-down.

Off : The power is off.

C M button (media setup button)

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SC-F9300 Series User's Guide

Introduction

Pressing this button displays the Media Setup menu on the screen to perform Feed To Cut

Position, Media Remaining, Select Media, Customize Settings, and Easy Media Setup.

U “The Media Setup Menu” on page 94

If you press this while printing, you can adjust the media feed.

U “Correcting Banding” on page 51

D Display

Displays the printer's status, menus, error messages, and so on. U “Understanding the

Display” on page 14

E Menu button

Press this button to display menus. U “Using the

Control Panel Menu” on page 88

F y button (back button)

Press this button to exit to the previous menu when options are displayed. U “Menu

Operations” on page 88

❏ When the media loading lever is in a lowered

position and the d button is pressed, media is fed. If the u button is pressed, media is rewound. This occurs regardless of the way the loaded media is rolled. Note that when the u button is used to rewind, the media will stop when its edge reaches the starting print position. Rewind can be resumed by releasing the button and then pressing it again.

❏ When the media loading lever in a raised position,

the button to rewind media depends on how the loaded media is rolled. Printable Side Out: Press the u button. Printable Side In: Press the d button. Keep the button pressed to rewind the media up to 25 cm.

❏ When the menus are displayed, these buttons can

be used to select menu items and options. U

“Menu Operations” on page 88

I Z button

❏ Pressing this button when a menu item is

highlighted displays options for the selected item.

❏ Pressing this button when an option is highlighted

selects the highlighted item or performs the selected operation.

❏ Pressing this button while the alert buzzer is

sounding stops the buzzer.

l/r buttons (left and right arrow buttons)

Use to position the cursor when performing such tasks as entering a Setting Name or IP address in the setup menu.

u/d buttons (up and down buttons)

J button (heating/drying button)

The Heating & Drying menu appears, and you can do Start Preheat, Heater Temperature, Blank

Area Feed, Drying Time Per Pass, and After Heater Feed. You can only set Heater Temperature while printing.

U “Changing the Heater's Temperature” on

page 50

K # button (maintenance button)

The Maintenance menu appears, and you can do

Nozzle Check, Cleaning, Head Maintenance, Waste Ink Bottle Replacement, Head Cleaning Set, and Other Maintenance. Operations do not

occur while printing, no matter which button is pressed.

U “The Maintenance Menu” on page 104

L W button (pause/cancel button)

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SC-F9300 Series User's Guide

Introduction

❏ The printer enters pause status if this is pressed

while printing. To release the pause status, press the W button again, or select Pause Cancel on the screen and then press the Z button. To cancel print jobs being processed, select Job Cancel on the screen and then press the Z button.

❏ Pressing this button when menus are displayed

closes the menus and returns the printer to ready status.

M [ ] button (light button)

Press when the internal light is on to turn off the light.

Press when the internal light is off to turn on the light.

However, when you press the button during an operation that does not allow the light to turn on, the light remains off.

Understanding the Display

C Feed adjustment information during printing

This information is displayed when the adjustment value is specified during printing. U “Correcting Banding” on page 51

D Media info

This shows information related to the media, as shown below.

: This is the setting number for the

media that is selected.

: The values for the platen gap are

indicated by their positions on the

icon, as shown below.

: 1.6, : 2.0, : 2.5

: This is the width of the media that is

loaded.

/:When : The remaining amount of

media (length of the remaining roll media) is displayed in increments of

0.1 m.

A Messages

Displays the printer's status, operation, and error messages. U “When a Message is Displayed” on page 108

B Heater temperature

The thermometer icons give a rough indication of the current temperatures of the heaters.

: The heater has reached the selected

temperature.

When

: The print length per job is

displayed in increments of 1 m.

Change displays via Screen Display in the settings menu.

If you set Length in Media Remaining to Off, the remaining media is not displayed.

U “The Media Setup Menu” on

page 94

E Estimated amount of ink and chip unit status

The estimated amount of ink and the status of the chip unit that is mounted on the printer are displayed.

The display changes, as shown below, if a warning or error occurs.

Normal During a warning

or error

: The heater has not reached the selected

temperature.

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SC-F9300 Series User's Guide

Introduction

1 Status indicators

The status of the chip unit and the indicators that estimate and display the amount of ink is shown as follows.

: It is estimated that there is enough

ink in the ink tank to print with no problems.

The number of indicator levels decreases according to the estimated amount of ink.

: The amount of ink is estimated to

be low.

Prepare a new ink pack.

: The estimated amount of ink is near

its limits. Check the amount of ink, and replace the chip unit and refill the ink with one pack of ink if the remaining ink is 70 mm or less from the bottom of the ink tank. If the remaining ink is more than 70 mm from the bottom of the ink tank, continue to use the printer until it is below 70 mm before replacing and refilling.

: Printing has stopped because the

estimate amount of ink has reached its limits.

Replace the chip unit and refill the ink with one pack of ink.

The bottom of the indicators changes according to the status of the chip unit, as shown below.

A chip unit for automatic charging is mounted.

When the estimated amount of ink starts to run out, a low ink warning does not occur. Refill the ink with one pack of ink if the remaining ink is 70 mm or less from the bottom of the ink tank.

: (When flashing)

The chip for automatic charging that was mounted has been removed.

Lowering the lock levers displays the normal icon.

The chip unit you removed is as good as new.

: Automatic charging cannot be done

because the lock levers are raised. Lower the lock levers.

/:This refers to one of the following

statuses.

Reposition the chip unit, or replace it with a correct chip unit.

❏ The chip unit has been mounted

incorrectly.

❏ A chip unit for an ink pack of a

different color than the ink tank is mounted.

❏ A chip unit for an ink pack that is

incompatible with this printer is mounted.

* When a chip unit is mounted on the printer, the

information about the available amount of ink in the ink pack that is registered to the new chip unit is automatically written to the printer. Writing the chip unit information to the printer is called “charging”. When charging is complete, the indicator levels become full, and the icon for the charge status turns gray. After charging, the chip unit that was mounted on the printer is no longer needed. Charging occurs automatically when the indicator level reaches 0 if you remove a chip unit that is no longer needed and replace it with a new chip unit. Mounting a new chip unit on the printer to do automatic charging is called “reserving”. Reserving can be done at any time if the indicator's level for the estimated amount of ink is between 1 and 6.

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SC-F9300 Series User's Guide

2Ink color codes

Introduction

Notices for when periodic cleaning or auto cleaning* are to occur are displayed as shown below.

HDK : High Density Black

Y : Yellow

M:Magenta

C:Cyan

F Waste Ink Bottle status

Displays the approximate amount of space available in the Waste Ink Bottle. The display changes as shown below when the waste ink bottle is nearly full or an error occurs.

Normal Warning or error

1 Status indicators

The status of the Waste Ink Bottle is shown as follows.

: No error. The indicator changes to

show the amount of space available.

The times these are done change greatly depending on the ambient temperature of the print heads. In addition, auto cleaning may be done regardless of the notice display when the power is turned back on.

** H** M : This appears 24 hours prior to

when auto cleaning and periodic cleaning are to be done (when the interval is set in Printing Time).

*** m : This appears 20 minutes prior to

when periodic cleaning is to be done (when the interval is set in Media Usage).

If you want to print, even though it is almost time for head cleaning to be done, implementing Preven- tive Cleaning in the settings menu in advanced is effective at keeping printing from being interrupted midway.

U “The Maintenance Menu” on page 104

* Auto cleaning is head cleaning that the printer

automatically does after a set period of time has passed to keep the print heads in good condition.

: The Waste Ink Bottle is almost full.

Ready a new Waste Ink Bottle.

: The Waste Ink Bottle is full. Replace

with a new Waste Ink Bottle.

G Status of the head cleaning set

The guideline for replacement of the head cleaning set is displayed.

: As the time for replacement gets closer,

the indicator gradually decreases.

H Notice regarding when to do periodic/auto

cleaning

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SC-F9300 Series User's Guide

Introduction

Features

This large-format color ink jet printer supports roll media 1626 mm (64 inches) in width. The main features of this printer are described below.

Realizing High Productivity

Improved Drying Performance Thanks to Built-in Heater

The heater can dry the ink almost instantaneously, which improves the print quality and productivity.

Media Feeding Unit Accommodates up to 45 kg Rolls

The Media Feeding Unit can handle high-capacity rolls with external diameters of up to 250 mm and weights of up to 45 kg ensuring that media requires less frequent replacement.

Auto Take-up Reel Unit Comes Standard

The auto take-up reel unit automatically takes up printed media cleanly, with no wrinkles. Achieving high-volume printing and continuous nighttime printing with the high-precision take-up necessary to support continuous-type sublimation transfer printers.

Large-Capacity Ink Tank Installed

A large-capacity ink tank is installed to achieve high productivity. The ink pack refills are also available in large volumes of 1000 ml. You won't be troubled by frequently replacing ink cartridges.

Because there are also roll supports that give you a place to rest media during installation, media is effortlessly raised to the level of the roll holders.

Supports (Windows only) “Epson Edge Print”, a RIP software that has basic functions

“Epson Edge Print” is the standard RIP software developed by Epson. Loaded with Epson's superior image processing technologies, it unlocks the maximum printing speed and image quality for your printer. Just like a printer driver, anyone can easily and readily operate Epson Edge Print, as well as register media settings and display the printer's status.

Easily register optimum print settings for the media being used

A variety of settings are provided allowing you to perform optimum printing according to the size and type of the media being used. When Easy Media Setup is enabled on the setup menu, you can register a variety of settings quickly and easily according to the media type.

When using the “Epson Control Dashboard” software, you can download and set print setting files (EMX) provided by Epson. An EMX is a print settings file for each media type and includes print information that is necessary to print correctly on commercially available media, such as settings for media registered to the printer, ICC profiles to be used in RIP, the number of passes, and the resolution. To easily do optimum printing, all you need to do is register the media settings to your printer, and then specify the print information using either the provided “Epson Edge Print” printer application or a commercial RIP.

High-Speed Printing

A 2-head stagger configuration allows for high-speed printing. Moreover, there are two ink tanks equipped per color to support high-speed printing.

Superior Ease of Use

Media Installation and Take up a Snap

The roll and roll core holders require no spindles, eliminating the need to attach spindles before installing media. Just bring the media to the printer and install it directly. Never having to juggle long spindles makes installing media a snap even where space is limited.

Ease of Maintenance

Print quality can only be ensured through maintenance. Cleaning operations have been reduced through wipers built into the printer. Also, the design of this printer leaves plenty of space for maintenance, making maintenance easy.

Additionally, you can prevent nozzles from getting clogged by using the periodic cleaning function.

Checking the condition of the print is simple

You can easily see the condition of the print because the LED light inside the printer automatically lights while printing.

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SC-F9300 Series User's Guide

Introduction

E-Mail Error/Warning Notification

EpsonNet Config with Web Browser system built into the printer's network interface offers e-mail notification. Once configured for e-mail notification, the printer will send errors and warnings to selected e-mail addresses, ensuring peace of mind when the printer is left unmanned during overnight operation and in other similar situations.

Starting EpsonNet Config (with Web Browser) U Network Guide (pdf)

Lamp and Buzzer Error Alerts

When an error occurs, a buzzer will sound and the alert lamp will light. The large alert lamp is highly visible, even at a distance.

A buzzer sounds simultaneously to prevent time wasted while stoppages due to errors go unnoticed.

High-Speed USB/Gigabit Ethernet

See the “Specifications Table” for the external dimensions of the printer.

U “Specifications Table” on page 132

Notes when using the printer

Note the following points when using this printer to avoid breakdowns, malfunctions, and print quality decline.

The printer comes equipped with high-speed USB and 100 Base-TX/1000 Base-T network interfaces.

High Print Quality

Using High Density Black ink

High Density Black ink can provide an even richer, deeper black color by improving the concentration of black when compared to Black ink. In addition, the color gamut has been expanded, thereby creating vivid colors to create bold contrasts.

Stabilizing the media position when printing

An optimized platen shape stabilizes the position of the media during printing to ensure high print quality.

Notes on Usage and Storage

Installation space

❏ When using the printer, observe the operating

temperature and humidity range described in the “Specifications Table”. U “Specifications Table”

on page 132

Note, however, that the desired results may not be achieved if the temperature and humidity are within the limits for the printer but not within those for the media. Be sure the operating conditions suit the media. For more information, see the documentation supplied with the media. Also, when operating in dry areas, air conditioned environment, or under direct sunlight, maintain the appropriate humidity.

❏ Avoid using the printer in locations with heat

sources or that are exposed to direct draughts from ventilators or air conditioners. The print head nozzles could dry out and clog.

❏ When using a commercially available heater, we

recommend using it within the recommended operating temperature range. Using it outside of the recommended range may cause the print quality to decline or the nozzles of the print heads to become clogged. U “Specifications Table” on page 132

Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed.

❏ Do not bend or tug the waste ink tube. Ink could

spill inside or around the printer.

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SC-F9300 Series User's Guide

Introduction

❏ Maintenance such as cleaning and replacement

must be performed according to usage frequency or at recommended intervals. Failure to perform regular maintenance could result in loss of print quality. In the absence of the appropriate maintenance, continued use could damage the print head. U “Cleaning Locations and Cleaning Timing”

on page 55

❏ The print head may not be capped (the print head

may not return to the right side) if the printer is turned off when the media is jammed or an error has occurred. Capping is a function for automatically covering the print head with a cap (lid) to prevent the print head from drying out. In this case, turn on the power and wait a while until capping is performed automatically.

❏ When the power is on, do not remove the power

plug or cut the power at the breaker. The print head may not be capped properly. In this case, turn on the power and wait a while until capping is performed automatically.

❏ The print head is automatically cleaned at a fixed

interval after printing to keep the nozzle from clogging. Be sure that the Waste Ink Bottle is placed whenever the printer is on.

❏ As well as being expended during printing, ink is

used during head cleaning and other maintenance required to keep the print head in working order.

❏ A service engineer must do pre- and

post-maintenance when the printer is not used for over 2 weeks. Pre- and post-maintenance will be provided for a fee. Moreover, depending on the environment and length of time stored, repairs may be required during post-maintenance even if pre-maintenance is done. If repairs are necessary, they will be done for a fee. Contact your dealer or Epson Support.

❏ The pressure rollers may crease media left in the

printer. The media may also become wavy or curled, causing jams or resulting in the media coming into contact with the print head. Remove the media before putting the printer in storage.

❏ Store the printer after confirming that the print

head has been capped (the print head is positioned at the far right). If the print head is left uncapped for a long time, the print quality may decline.

Note:

If the print head is not capped, turn the printer on, and then turn it off.

❏ Close all covers before placing the printer in

storage. If you are not using the printer for a long time, put an anti-static cloth or cover on the printer to prevent dust. The print head nozzles are very small, and they can become clogged easily if fine dust gets on the print head, and you may not be able to print properly.

❏ To ensure the colors you want to print, maintain a

constant room temperature of 15 to 25°C.

Notes when not using the printer

If you are not using it, note the following points when storing the printer. If it is not stored correctly, you may not be able to print properly the next time it is used.

❏ Turn the power on once every 7 days when the

printer is not used for a long time. If you do not print for a long time, the print head nozzles may become clogged. Head cleaning will be performed automatically after the printer is turned on and started. Head cleaning prevents clogged print heads and maintains print quality. Do not turn the printer off until cleaning is complete.

❏ If you have not used the printer for a long time,

check the print heads for clogging before you start printing. Clean the heads if the print heads are clogged. U “Checking for clogged nozzles” on page 80

❏ When storing the printer, be sure that it is level:

do not store it on an angle, on end, or upside down.

Notes on handling ink packs and ink tanks

Note the following points when handling ink packs and ink tanks.

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SC-F9300 Series User's Guide

Introduction

❏ Do not remove the ink tanks.

Adjustments are done to the ink tanks when they are installed. Removing them may impair quality and performance.

❏ Store ink packs at room temperature in a location

that is not exposed to direct sunlight.

❏ To ensure print quality, use all the ink in the tank

before the earlier of the following dates:

❏ Expiry date noted on the ink pack

❏ 25 days after the ink tank was refilled

❏ Ink packs that have been stored at low

temperatures for an extended period should be allowed to return to room temperature over a period of four hours before use.

❏ When refilling the ink tank with ink, get all the

ink out of the ink pack so that there is none remaining.

❏ Packaging materials can be used to store media

and should not be thrown away.

❏ Avoid locations that are subject to direct sunlight,

excessive heat, or humidity.

❏ When not in use, media should be removed from

the printer, rewound, and inserted in its original packaging for storage. Leaving media in the printer for extended periods may cause it to deteriorate.

Handling Media After Printing

To maintain long lasting, high quality print results, note the following points.

❏ Do not rub or scratch the printed surface. If they

are rubbed or scratched, the ink may peel off.

❏ Do not touch the printed surface, as this may

remove the ink.

❏ Immediately refill the ink tank once the ink pack

is open.

❏ Do not place anything on the ink tanks or subject

the ink tank to strong impacts. The ink tank could become detached. If the ink tank has come off, contact your dealer or Epson Support.

Handling Media

Note the following when handling or storing media. Media that are in poor condition will not produce good quality prints.

Be sure to read the documentation provided with each type of media.

Notes on Handling

❏ Do not fold the media or damage the printable

surface.

❏ Make sure printouts are completely dry before

folding or stacking, If the printouts are stacked or taken up without being dried sufficiently, the print surface may be damaged.

❏ Avoid direct sunlight.

❏ To prevent discoloration, display and store prints

as instructed in the documentation supplied with the media.

❏ Do not touch the printable surface. Moisture and

oils from your hands can affect print quality.

❏ When handling media, hold it by both edges. We

recommend wearing cotton gloves.

❏ Keep the media dry.

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Introduction

Introducing the Supplied Software

The following 2 types of CDs are included with this printer.

❏ Software disc

See the following section for descriptions of the software that has been supplied.

❏ Epson Edge Print disc

Epson Edge Print is a software RIP that can be effortlessly used with easy-to-understand operations. See the Setup Guide (booklet) for how to install the software. See the online help for details about functions.

The following applications are available for Windows on the supplied software disc. When using a computer running on Mac OS X or one without a disc drive, you can install the software from http://epson.sn. Install as required.

For information about these applications, see the Network Guide (Online Manual) or the on-line help for the application in question.

Note:

Printer drivers are not provided. A software RIP is required for printing. The Epson Software RIP, "Epson Edge Print", is included with this printer on a separate CD.

The Epson Web site provides plug-ins for the printer.

Software Name Summary

Epson Control Dashboard ❏ You can easily acquire the following variety of information provided by Epson on the

internet.

❏ Print settings (EMX) files

❏ Update information for the printer firmware (you can update the firmware easily

from Epson Control Dashboard)

❏ Update information (when update information is available, start EPSON Software

Updater to perform the update) for software and manuals installed from the supplied software disc and setup navigator.

❏ Information from Epson

❏ With Epson Control Dashboard installed, you can monitor the status of the printer

connected to a computer over a network or USB connection.

❏ You can easily make and change media settings from a computer and write to the printer.

U “Starting Epson Control Dashboard” on page 23

U “Exiting Epson Control Dashboard” on page 23

EPSON Software Updater The software checks if new software or update information is available on the Internet and

installs it if it is available. You can also update the manuals, Epson Control Dashboard, and Epson Edge Print for this printer.

Epson communications drivers

Install Navi This is the installer. During installation, you can easily use a wizard to set the address settings

(Windows only)

Epson communications drivers is required when using Epson Control Dashboard, Epson Edge Print and when connecting a computer to the printer via USB. Make sure these are installed.

for connecting to a network.

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Introduction

Software Name Summary

EpsonNet Config SE With this software, you can configure various network settings for the printer from your

computer. This is useful as it allows you to enter addresses and names using the keyboard.

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Introduction

Starting Epson Control Dashboard

Epson Control Dashboard is a Web application.

The application can be launched using either of

the following two methods.

Windows

❏ Double click the Epson Control Dashboard icon

on the desktop. The Epson Control Dashboard icon is created when this application is installed.

❏ Click Start > All Programs (or Programs) > Epson

Software > Epson Control Dashboard.

Mac OS X

When accessing Epson Control Dashboard from another computer

Follow the steps below to access Epson Control Dashboard when it is installed on another computer.

You can access Epson Control Dashboard from a computer on the same network as the computer on which it is installed is connected to.

You do not need to install Epson Control Dashboard on the startup computer.

Launch a browser on the computer you want to

access from.

Enter the following in the address bar.

http://xxxxxxxxxxxx:30561

For xxxxxxxxxxxx, enter the name and IP address of the computer on which Epson Control Dashboard is installed.

❏ Click the Epson Control Dashboard icon on the

Dock. The Epson Control Dashboard icon is created when this application is installed.

❏ Double-click the Applications - Epson Software -

Epson Control Dashboard - Epson Control Dashboard icons.

Linux

Select Epson Control Dashboard in Others on the main menu.

Epson Control Dashboard starts.

For details, see the Epson Control Dashboard help.

Note:

If you cannot access due to a firewall, contact your network administrator, and then perform the following procedure.

❏ In Allow a program through Windows Firewall,

click Allow another program, and then select C:

\Program Files (x86)\Epson Software\Control Dashboard\bin\Node.exe on the Add screen.

❏ Check that Evented I/O for V8 JavaScript is

displayed in the list of allowed programs.

Exiting Epson Control Dashboard

Close the Web browser.

Using EPSON Software Updater

Checking software update availability

❏ The computer is connected to the Internet.

Check the following status.

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SC-F9300 Series User's Guide

❏ The printer and the computer can

communicate.

Start EPSON Software Updater.

Windows 8.1/Windows 8

Enter the software name in the search charm, and select the icon displayed.

Except for Windows 8.1/Windows 8

Click Start > All Programs (or Programs) > Epson Software > EPSON Software Updater.

Mac OS X

Introduction

Uninstalling Software

❏ Log into a "Computer administrator" account

❏ Enter the administrator password when

❏ Exit any other applications that may be

Important:

(an account with administrative privileges).

prompted and then proceed with the remainder of the operation.

running.

Click Move - Applications - Epson Software EPSON Software Updater.

Note:

In Windows, you can also start by clicking the printer icon on the desktop toolbar and selecting Software Update.

Update the software and manuals.

Follow the on-screen instructions to continue.

Important:

Do not turn off the computer or printer while updating.

Note:

Software that is not displayed in the list cannot be updated using EPSON Software Updater. Check for the latest versions of the software from the Epson Web site.

http://www.epson.com

Windows

This section describes how to uninstall Epson Control Dashboard and the Epson communications drivers using them as an example.

Turn off the printer, and unplug the interface

cable.

Go to the Control Panel and click Uninstall a

program from the Programs category.

In Windows XP, go to the Control Panel and click Add or Remove Programs.

Select the software you want to remove and

then click Uninstall/Change (or Change/ Remove).

Selecting the following deletes the Epson communications drivers. The model number appears in XXXXX.

❏ EPSON SC-SXXXXX Series Comm Driver Printer

Uninstall

Receiving update notifications

Start EPSON Software Updater.

Click Auto update settings.

Select an interval for checking for updates on

the printer's Interval to Check box, and then click OK.

To uninstall Epson Control Dashboard, select Epson Control Dashboard.

Select the target printer icon, and then click OK.

Follow the on-screen instructions to continue.

When the delete confirmation message appears, click Yes.

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If you are reinstalling the Epson communications drivers, restart the computer.

Mac OS X

The following describes how to remove Epson Control Dashboard.

Quit Epson Control Dashboard.

Double-click Applications - Epson Software -

Epson Control Dashboard - Epson Control Dashboard Uninstaller.

Follow the on-screen instructions to continue.

Introduction

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Basic Operations

Precautions When Handling Media

If the following points are not observed when handling media, small amounts of dust and lint may stick to the media surface and cause ink drops in the print results or cause the nozzles to clog.

Do not place exposed media directly on the floor.

Media should be rewound and inserted in its original packaging for storage.

Notes on Loading Media

Caution:

❏ The heater may be hot; observe all necessary

precautions. Failure to observe the necessary precautions could result in burns.

❏ Because the media is heavy, it should not be

carried by one person. We recommend using a lifter for media that weighs over 40 kg.

❏ Be careful not to trap your hands or fingers

when opening or closing the front cover. Failure to observe this precaution could result in injury.

❏ Do not rub your hands along the edges of the

media. The edges of the media are sharp and can cause injury.

Load the media just before printing.

Do not carry media with the media surface pressed against clothing.

Handle media in its individual packaging until just before loading the media in the printer.

The pressure rollers may crease media left in the printer. The media may also become wavy or curled, causing jams or resulting in the media coming into contact with the print head.

Do not load media if the right and left edges are uneven.

If media is loaded and the right and left edges of the roll are uneven, media feeding problems may cause the media to move around during printing. Either rewind to align the edges or use a roll without any issues.

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Basic Operations

Media that cannot be used

Do not use media that is folded, wrinkled, scuffed, torn, or dirty, as shown in the following figures. The media could rise up and contact the printheads and damage them.

Open the front cover, and then lower the media

loading lever.

While holding the tabs of the media edge plate

on both sides, move the plate out of the way toward both edges of the platen.

Loading media

You can check the procedure in a video on YouTube.

Video Manual

Press the P button, and then wait until Load

media. is displayed on the screen.

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Important:

If the right holder handle shaft is not visible, rotate the handle forward until it stops. The media can not be properly loaded if the handle shaft is not visible.

Basic Operations

Move the roll holder to the set position

according to the inner diameter of the roll of the media that will be loaded.

While pressing from the top of the roll holder,

tighten the fixing screw until it no longer turns.

Tighten it so the roll holder does not move.

Note:

The method of placing the roll media varies as follows depending on how media is rolled.

Printable Side Out

Printable Side In

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SC-F9300 Series User's Guide

Firmly insert the roll core of the media onto the

roll holder.

Basic Operations

Note:

If the roll of media has an outer diameter that is less than 140 mm, the roll core will not reach the roll holder when raised using the lift lever.

Raise it with your hands, and insert the roll core into the roll holder.

Note:

If the roll of media has an outer diameter that is less than 140 mm, the roll core will not reach the roll holder when raised using the lift lever.

Raise it with your hands, and insert the roll core into the roll holder.

To ensure that the roll holder is sufficiently

inserted into the roll core, push the top of the roll holder towards the end of the roll two times.

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Basic Operations

Important:

If the roll holder is inserted into the roll core insufficiently, media is not fed correctly during printing because of slippage between the roll holder and roll core.

This may cause banding in the print results.

While pressing from the top of the roll holder,

tighten the fixing screw until it no longer turns.

Tighten it so the roll holder does not move.

Rotate the handle until part A in the illustration

below is fully inserted.

Important:

If the roll holder screw is loose, the roll holder may move during printing. This could cause stripes and unevenness in the print results.

Important:

Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder.

If part A is still visible even after the handle has been turned fully, rewind the handle. Loosen the roll holder screw on the right side, and then restart from Step 4.

Insert the media approximately 30 cm into the

opening, then lower the media loading lever.

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Confirm that the left edge of the media is

within the range of the label's rectangle in the illustration below.

Basic Operations

Important:

If the left edge of the media is not within the black square of the label, do steps 5 to 16 in reverse to adjust the position of the roll holder. Do not attempt to reposition the roll holders while they are inserted in the media.

Hold the center of the media in one hand, and

pull it straight until it is aligned with the bottom edge of the label on the heater.

Do not pull the media with both hands. This could cause the media to skew or move around.

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SC-F9300 Series User's Guide

Tap lightly on both ends of the media, and

check if there is a difference in tension between the left and right sides.

Basic Operations

While holding the tabs of the media edge plate on both sides, move the plate to the top edge of the media. Adjust so that the edges of the media are aligned with the center of the round holes in the media edge plates.

The media edge plates prevent the media from riding up and keep fibers on the cut edge of the media from touching the print head.

If there is a difference in tension, the media becomes loose.

From the front of the printer, raise the media loading lever, and correct the looseness in the media.

Once the looseness is corrected, lower the media loading lever.

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Basic Operations

Important:

❏ Do not use the media edge plates with

media that is 0.4 mm or more thick. The media edge plates could touch and damage the print head.

❏ Always position the plates so that the

edges of the media are at the centers of the round holes. Incorrect positioning causes banding (horizontal banding, tint unevenness, or stripes) during printing.

❏ Move the media edge plates to the left

and right edges of the platen when they are not in use.

❏ Do not use the media edge plates if the

sides of the printed media are smudged.

Taking-up with printed side out places the printed surface on the outside of the roll.

You can check the procedure in a video on YouTube.

Video Manual

Caution:

❏ Follow the instructions in the manual when

loading media or roll cores or removing media from the take-up roll. Dropping media, roll cores, or take-up rolls could result in injury.

❏ Be sure that your hands or hair do not get

caught in the Media Feeding Unit or Auto Take-up Reel Unit while it is operating. Failure to observe this precaution could result in injury.

Using the Auto Take-up Reel Unit

The Auto Take-up Reel Unit automatically takes up media as it is printed, improving the efficiency of unmanned operation.

The Auto Take-up Reel Unit for this printer can take up media in either of the following directions.

Printed side in Printed side out

Taking-up with printed side in places the printed surface on the inside of the roll. “Printed side in” is recommended in most situations.

Important points for correct take-up

Observe the following points for correct take-up of media.

❏ We recommend using a take-up roll core with the

same width as the media. If a take-up roll core of a different width is used, the take-up roll core may bend, and the media will be taken up incorrectly.

❏ We recommend “printed side in” for the take-up

of media. “Printed side out” may cause the media to move around and create a large misalignment with the roll. When take-up cannot be done correctly with “printed side out”, do take-up using “printed side in”.

❏ Media smaller than 36 inches wide may move

around and be taken up incorrectly.

❏ Do not attach take-up roll cores like the ones

shown in the following figure. The take-up tension will be uneven and the core will spin loosely. As a result, the paper cannot wind correctly, which may cause banding in the print results.

Edges are worn

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SC-F9300 Series User's Guide

Deformed

Basic Operations

Important:

Always press the d button to feed the media. If the media is pulled by hand, the media may twist during take-up.

Loosen the roll core holder fixing screws on both sides and adjust the roll core holders so that the distance between the two is wider than the media.

If the roll supports are not positioned evenly, move them so that they are even.

Attaching the Roll Core

Preparing

Get a take-up roll core that is the same width as the media.

Get a commercially available adhesive tape.

Loading

After confirming that the media is loaded

correctly, keep the d button pressed until the edge of the media reaches the roll core holder.

Important:

If the left-side roll core handle's shaft is not visible, rotate the handle as shown in the illustration until it stops. The roll core cannot be properly loaded if the handle's shaft is not visible.

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Basic Operations

Align and move the right-side roll core holder

to the right edge of the media.

Insert the roll core onto the right holder.

Check that the left-side roll core holder is fully

inserted into the roll core and that the roll core and edges of the media are not misaligned.

While pressing from the top of the roll core

holder, tighten the fixing screw in place.

Important:

If the edges of the media are misaligned, the media cannot be taken up correctly. If the edges are misaligned, loosen the fixing screw for the right-side roll core holder, and then restart from step 3.

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SC-F9300 Series User's Guide

Basic Operations

To ensure that the roll core holder is

sufficiently inserted into the roll core, push the top of the roll core holder towards the end of the roll two times.

Confirm that the roll core and edges of the media are not misaligned.

While pressing from the top of the left-side roll

core holder, tighten the fixing screw.

Tighten it so the roll core holder does not move.

Rotate the handle until part A in the illustration

below is fully inserted.

Important:

Once part A is hidden, do not turn the handle any further. Pressing too hard may damage the roll core holder.

If part A is still visible even after the handle has been turned fully, the roll core holder may not be fully inserted. Return to step 6.

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Basic Operations

Leave a 10 to 20 cm wide section in the center

of the media, and cut at least 25 cm in height from the left and right corners of the media.

Cutting the media prevents feeding problems, such as the left and right corners of media being folded and caught at the start of take-up.

Take-up with the Printed Side Facing In

While pulling the center of the media straight

down, wrap it around the roll core from back to front, and affix it using commercially available adhesive tape.

For the subsequent steps, see the following depending on how the media is rolled.

For information on taking-up with printed side in, see U “Take-up with the Printed Side Facing In” on

page 37.

For information on taking-up with printed side out, see U “Take-up with the Printed Side Facing Out”

on page 39.

Important:

Attach the media to the take-up roll core with the media pulled tightly. If media is attached loosely, the media may move around during take-up.

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Basic Operations

Hold down the d button in the control panel to

feed enough media for a single wrap around the take-up roll core.

Flip the Auto switch to Off and hold down the

Manual switch on the the media for a single wrap around the core.

side to take-up

Flip the Auto switch to .

Confirm that the media is attached without

looseness.

If the tension on the left and right of the media is different in the areas shown in the illustration below, the media will not be taken up correctly. When one side is loose, restart the procedure from Step 1.

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Basic Operations

Note:

You can confirm differences in tension by lightly tapping both edges of the media as shown in the illustration below.

Take-up with the Printed Side Facing Out

While pulling the center section of the media

straight down, affix the media to the take up roll core with commercially available adhesive tape.

Hold down the d button until the edges of the

media are taken up and wrap around the core once or twice.

Important:

Attach the media to the take-up roll core with the media pulled tightly. If media is attached loosely, the media may move around during take-up.

Hold down the d button in the control panel to

feed enough media for a single wrap around the take-up roll core.

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Basic Operations

Flip the Auto switch to Off and hold down the

Manual switch on the the media for a single wrap around the core.

side to take-up

Confirm that the media is attached without

looseness.

Note:

You can confirm differences in tension by lightly tapping both edges of the media as shown in the illustration below.

Flip the Auto switch to .

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SC-F9300 Series User's Guide

Hold down the d button until the media is

taken up and wrap around the core once or twice.

Basic Operations

Buttons that are used in the following settings

Use the d/u buttons to select the media setting number to which the print settings have been registered, and then press the Z button.

Select Media

Settings for Loaded Media

When you have finished loading the media, follow the instructions on the control panel to make settings for the loaded media.

1. Select the media setting number

Select the media setting number to which the print settings have been registered.

2. Select the roll winding specifications

Select the roll type for the loaded media roll.

2 3 4

OK Done

If media settings have not yet been made for new media, select an unassigned number, finish loading the media, and then perform Easy Media Setup.

U “Saving New Media Settings” on page 45

Use the d/u buttons to select the roll type that

matches the loaded roll, and then press the Z button.

Roll Type

Printable Side Out

Printable Side In

3. Set the media length

Set the length of the loaded media.

OK Done

Back

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SC-F9300 Series User's Guide

Basic Operations

The screen where you can enter the length of

the loaded media is displayed. Use the d/u buttons to choose a length between 1.0 and 600.0 m and press the Z

button.

Length

120.0 m

Range: O,1.0 - 600.0 m Current: 120.0 m

OK Done

Set the value when remaining amount of media is printed on the roll.

Press the r button if you want to select Off. When you select Off, the remaining amount is not calculated.

Note:

Two functions are enabled in Remaining Setup - On

The following two functions give you a rough idea of the amount of media available before printing, making it easier to know when media requires replacement.

OFF

1. Print the remaining amount of media. (When Media Remaining is set to On)

2. Cut the media.

3. Remove the media.

Printing the Amount of Media Remaining

By printing the remaining amount on the media being removed, you can check this value the next time the media is loaded and enter the media length. This is useful for accurate management of the amount of media remaining. The remaining amount cannot be printed when Remaining Setup is set to Off.

The following section describes how to print the amount of media remaining.

Buttons that are used in the following settings

❏ Showing Amount of Media Remaining

The control panel display shows the approximate amount of media remaining based on the length set for the media and the amount used during printing.

❏ Remaining Alert

A warning is displayed when the amount of media remaining reaches a specified level.

The printer will display Ready after a brief pause, showing that it is ready to print. Transmit the data to be printed from the computer.

Removing the Take-up Roll

Follow the steps below when replacing the media.

Confirm that the printer is ready to print.

Press the M button, select Media Remaining,

and then press the Z button.

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SC-F9300 Series User's Guide

Basic Operations

Select Print Remaining Length and press the

Z button.

Press the Z button to print the amount of

media remaining.

Cutting Media

Caution:

❏ The heater may be hot; observe all necessary

precautions. Failure to observe the necessary precautions could result in burns.

❏ When cutting media, be careful not to cut

your fingers or hands with the cutter or other blades.

Press the M button, select Feed To Cut

Position, and then press the Z button.

The trailing edge of the print is fed to the cut position (cutter groove).

Raise the cutter, and then move it so that the

cutter blade fits the cutter groove properly.

If you cannot position your hand correctly due to the front cover, open the front cover and then cut.

If you have printed the amount of media remaining, press the u button to rewind the

media until this information appears on the roll side beyond the cutter groove so that it will remain on the roll after the media is cut.

Important:

When you cut the media, check that it does not rise up inside the front cover or has not come free from the media edge plate before printing.

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SC-F9300 Series User's Guide

Basic Operations

Set the Auto switch to Off. Take up the cut

media completely by operating the Manual switch according to how the media is rolled.

Loosen the left roll core holder fixing screw and

remove the roll core holder from the roll.

Lower the roll onto the roll support.

Removing Media

Caution:

❏ If the media weighs over 20 kg, it should not

be carried by one person. When loading or removing the media, use at least two people.

❏ Follow the instructions in the manual when

loading media or roll cores or removing the take-up roll. Dropping media, roll cores, or take-up rolls could result in injury.

Rotate the handle of the left-side roll core holder.

To prevent the media from sliding off the roll,

support the roll at its right end.

Loosen the right roll core holder fixing screw

and remove the roll core holder from the roll.

Lower the roll onto the roll support.

To prevent the media from sliding off the roll,

support the roll at its left end.

To remove media from the rear media feeding

unit, reverse the steps you followed to load it.

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Before Printing

Basic Operations

You can easily, and quickly, register media setting values to the printer using one of the following methods.

To maintain print quality, perform the following inspection before starting work each day.

Check the amount of ink remaining:

Check the level of the ink. If the remaining ink is 70 mm or less from the bottom of the ink tank, replace the chip unit and refill the ink.

While printing, you can replace the chip unit and refill the ink while continuing to print when the remaining ink is 70 mm or less from the bottom of the ink tank.

U “Procedure for Ink Refills” on page 66

Print Check Pattern

Print a check pattern to check for clogged nozzles.

Perform head cleaning if parts of the pattern are faint or missing.

Print a Check Pattern U “Printing nozzle check

patterns” on page 81

❏ Easy Media Setup

This is suitable for quick printing. After registering the media settings to the printer, in Easy Media Setup, select the generic print information that was already registered to the supplied RIP (Epson Edge Print).

❏ Register the media settings to the printer from

Epson Control Dashboard. By using print settings files (EMX) that Epson provides free-of-charge, you can easily print with the print quality achieved as though experts did the entire setup. AnEMX file is a print settings file for each media type and includes the following information necessary for optimal printing on commercially available media.

Head Cleaning U “Head Cleaning” on page 81

Saving New Media Settings

Type and Summary of Media Settings

To print in the optimum conditions for the media you are using, you must register the print information and the setting values that are appropriate for the media you are using to the printer and the RIP.

Each media has its own particular characteristics, such as needing large amounts of ink when printing and taking some time to dry. If printing is not done according to these characteristics, you will not get satisfying print results.

However, searching for the optimum print settings for each type of media can be a complicated and time consuming endeavor.

Performing Easy Media Setup from the printer's setup menu

When you select the media type that you loaded in the printer, the appropriate settings are loaded. Next, media adjustments to optimize the settings for the current media width, whether the media is installed on Auto Take-up Reel Unit or not, and so on are performed.

To adjust the media, you can choose either Auto Feed

Adjustment or Manual. Normally, after doing Auto Feed Adjustment, execute Manual - Head Alignment

in the Media Adjust menu.

For Auto Feed Adjustment, the media feed automatically adjusts while printing and reading the media adjustment pattern.

The approximate maximum length of the media required to print the test pattern is given below.

Approx. 670 mm

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For Manual, visually check the media adjustment patterns that were printed, and then do the adjustments by entering the adjustment values.

The approximate maximum length of the media required to print the test pattern is given below.

Feed Adjustment Approx. 330 mm

Head Alignment

In 1 head mode Approx. 270 mm

In 2 head mode Approx. 320 mm

Registering media settings with Epson Control Dashboard

Install Epson Control Dashboard from “Epson Setup Navi” (http://epson.sn) or the software disc supplied and start the software. You can register media settings to your printer using media settings available on the Web or media settings saved in the same model of printer.

Use the d/u buttons to select the desired

media number, and press the Z button.

If a number with the saved settings is selected, the existing settings are overwritten.

The setting name is registered.

Name the media setting bank. Using distinctive names makes it easier to select banks for use.

Use the d/u buttons to display letters and symbols. When the desired character is

displayed, press the r button to select the next entry position.

Mistakes can be erased by pressing the l button to delete the previous character and move the cursor back one spot.

After entering the name, press the Z button.

Use the d/u buttons to select the media type

that matches the loaded media, and then press the Z button.

For more details, see the Epson Control Dashboard online help.

The following explains the procedure for Easy Media Setup.

Easy Media Setup Procedure

Buttons that are used in the following settings

After confirming that the printer is ready, press

the Menu button.

The settings menu will be displayed.

Media Type Paperweight (g/

Thinnest 60 or under

Thin 61 to 80

Thick 81 to 120

Thickest 121 or over

Adhesive -*

* Select Adhesive for adhesive media, no matter its

paperweight.

Press the d/u buttons, select either Auto Feed

Adjustment or Manual, and then press the Z button.

When executing Auto Feed Adjustment: An adjustment pattern is printed. When auto adjustment is complete, Easy Media Setup is complete and you are returned to the status display screen.

Continue by doing Head Alignment manually.

)

Select Media Setup and press the Z button.

Use the d or u button to select Easy Media

Setup, and then press the Z button.

U “Media Adjust (Manual)” on page 48

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When executing Manual: An adjustment pattern is printed. When the pattern is done printing, proceed to step 9 because the adjustment value entry screen is already displayed.

Check the printed adjustment pattern.

Two groups of adjustment patterns, A and B, are printed. Select the pattern with the least amount of overlapping or gaps for each group. Select “0.0” in the cases shown below.

If there are patterns where the overlapping or gaps are the same, enter the middle value in step 10. Enter “-0.05%” in the cases shown below.

Check the printed adjustment pattern.

Status Adjustment

Pattern

In 1 head mode 4 blocks, A to D

In 2 head mode 12 blocks, A to L

Select the finest lined pattern (all lines overlap) for both. Select “-1” in the cases shown below.

If all of the adjustment patterns contain either overlapping or misalignments, and you cannot narrow it down to one, enter “0.0%”, for the time being.

In this situation, the media feed is not adjusted. Do the following steps to complete Easy Media Setup, and then execute Manual - Feed Adjustment - 500mm Pattern in the Media Adjust menu.U “Feed Adjustment” on

page 48

The screen for entering check results for the

adjustment pattern is displayed.

Press the d/u buttons and set the value printed under the pattern selected in group A from step 9, and then press the Z button.

Set B in the same way.

When printing restarts for the adjustment pattern and printing is complete, the adjustment value entry screen is displayed.

The screen for entering values is displayed.

Using the u/d buttons, change the value to the value recorded in Step 11, and then press the Z button.

When multiple check patterns have been

printed, select the number per check pattern, and then press the Z button.

Using the u/d buttons, change the value to the value recorded in Step 11, and then press the Z button.

When you enter the final setting, the status display screen is displayed.

Performing Customize Settings after registration

After registration, when performing Media Type or Advanced Settings in Customize Settings, you need to perform Media Adjust again.

U “Media Adjust” on page 48

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Media Adjust

Use this menu in the following cases.

When doing a Head Alignment after Auto Feed Adjustment for Easy Media Setup is complete

When media setting values for EMX files that were downloaded are registered to the printer using Epson Control Dashboard.

When the following conditions occur after performing media adjustment.

❏ When banding can be seen in the print results

even after doing Auto Feed Adjustment Select Manual, and then do Feed Adjustment -

Standard

❏ When the media type is the same but the width is

different

❏ When changing Advanced Settings after saving

media settings

Select in the order of Media Setup - Customize

Settings - Media Adjust - Auto Feed Adjustment.

When you press Z, auto adjust starts, and an

adjustment pattern is printed.

Wait until adjustment is complete.

Media Adjust (Manual)

Feed Adjustment

This menu is used when banding (horizontal banding, tint unevenness, or stripes) is detected in printing results.

You can do adjustments by selecting from Standard, 100mm Pattern, 250mm Pattern, or 500mm Pattern.

Standard

Usually, this is selected.

Media Adjust (Auto Feed Adjustment)

Adjust the media feed while printing a pattern, just like in Auto Feed Adjustment that is done in Easy Media Setup.

The approximate maximum length of the media required to print the test pattern is given below.

Approx. 670 mm

Check that the printer is ready, and load the

media according to the actual usage conditions.

When using the Auto Take-up Reel Unit, attach the media to the roll core.

U “Loading media” on page 27

U “Using the Auto Take-up Reel Unit” on

page 33

Press the Menu button.

The settings menu will be displayed.

100mm Pattern, 250mm Pattern, and 500mm Pattern

Make a selection in the following cases.

❏ When banding can be seen in the print results

even after doing the adjustments for Standard

❏ When it is difficult to check due to bleeding ink,

etc., in the patterns for Standard

❏ When you want to print with accurate length

If, after doing 100mm Pattern and 250mm Pattern, you feel that the media is still not completely aligned, do a 500mm Pattern.

The approximate maximum length of the media required to print the test pattern is given below.

When performing Standard: Approximately 330 mm

When performing 100mm Pattern: Approximately 570 mm

When performing 250mm Pattern: Approximately 720 mm

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When performing 500mm Pattern: Approximately 970 mm

Setting procedure

Check that the printer is ready, and load the

media according to the actual usage conditions.

When using the Auto Take-up Reel Unit, attach the media to the roll core.

U “Loading media” on page 27

U “Using the Auto Take-up Reel Unit” on

page 33

Press the Menu button.

The settings menu will be displayed.

Select Media Setup - Customize Settings -

Media Adjust - Manual - Feed Adjustment.

Press the d/u buttons and select the Feed

Adjustment to execute.

If there are patterns where the overlapping or gaps are the same, enter the middle value in step 7. Enter “-0.05%” in the cases shown below.

If all of the adjustment patterns contain either overlapping or misalignments, and you cannot narrow it down to one, enter “0.0%”, for the time being.

In this situation, the media feed is not adjusted. Do the following steps to complete Feed Adjustment, and then execute Feed Adjustment

- 500mm Pattern.

When 100mm Pattern, 250mm Pattern, or 500mm Pattern is selected

Press the Z button to print the adjustment

pattern.

Wait until printing is complete.

Check the printed adjustment pattern.

When Standard is selected

Two groups of adjustment patterns, A and B, are printed. Select the pattern with the least amount of overlapping or gaps for each group. Select “0.0” in the cases shown below.

Measure using a scale of up to 0.5 mm.

The screen for entering confirmation results for

the adjustment pattern is displayed.

When Standard is selected

Set the values printed under the patterns selected in A and B, and then press the Z button.

When 100mm Pattern, 250mm Pattern, or 500mm Pattern is selected

Set the value established in step 6, and then press the Z button.

When settings are complete, the status display screen is displayed.

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Head Alignment

Depending on the model or setting status being used, the maximum length of the media required to print the test pattern differs as shown below.

Status Length of Media

Used

In 1 head mode Approx. 270 mm

In 2 head mode Approx. 320 mm

Setting procedure

Check that the printer is ready, and load the

media according to the actual usage conditions.

When using the Auto Take-up Reel Unit, attach the media to the roll core.

U “Loading media” on page 27

U “Using the Auto Take-up Reel Unit” on

page 33

Press the Menu button.

The settings menu will be displayed.

Select Media Setup - Customize Settings -

Media Adjust - Manual - Head Alignment.

Press the Z button to print the adjustment

pattern.

Select the finest lined pattern (all lines overlap) for both. Select “-1” in the cases shown below.

The screen for entering values is displayed.

Using the u/d buttons, enter the pattern number recorded in Step 5 and press the Z button.

When multiple check patterns have been

printed, select the number per check pattern, and then press the Z button.

The media setup menu will be displayed when you enter the pattern number for the last color.

Wait until printing is complete.

Check the printed adjustment pattern.

Status Adjustment

In 1 head mode 4 blocks, A to D

In 2 head mode 12 blocks, A to L

Pattern

Changing settings during printing

Changing the Heater's Temperature

Buttons that are used in the following settings

Press the button during printing.

The Heating & Drying menu is displayed.

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Press the d/u buttons to select Heater

Temperature, and then press the Z button.

Choose a value.

Press the d/u buttons to set the temperature.

When you press the Z button, the settings for

the currently selected media are updated, and the Heating & Drying menu is displayed.

When you press the y button, the menu is

closed and the status display screen is displayed.

Note:

The time needed for the heaters to reach the specified temperatures varies with the ambient temperature.

Correcting Banding

If, in contrast, the feed amount is too large, white bands (pale stripes) will appear; adjust the feed amount downwards.

Check the printing result. If you are not

satisfied with the results, use the d/u buttons to change the value.

This updates the setting value of Feed Adjustment in the currently selected media settings.

Press the Z button to display the status

display screen.

Note:

If the setting is changed, the icon is displayed on the control panel screen as shown below. To clear this icon, carry out the following operations.

❏ Restart Feed Adjustment.

❏ Execute Restore Settings.

When you want to correct banding during printing, perform Feed Adjustment.

Buttons that are used in the following settings

Press the M button during printing.

The current adjustment value is displayed.

Use the d/u buttons to change the current value.

If the feed amount is too small, black bands (dark stripes) will appear; adjust the feed amount upwards.

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Printable area

The left and right edges of media recognized by the printer varies as shown below according to the Media Size Check settings.

Media Size Check On : The printer automatically detects the left and right edges of the loaded media.

When media edge plates are attached, within 5 mm of the left and right edges of the media is recognized as the media edge.

The edges of the media are not detected correctly if the media edge plates are not attached correctly.

U “Loading media” on page 27

Media Size Check Off : The center of the black rectangle on the heater's label (shown in the illustration below) is

the standard position for the right edge of the media. Regardless of the width of the loaded media, the left edge of the media is determined to be 1,626 mm (64 inches) from the standard position for the right edge.

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The gray area in the illustration below shows the printable area. The arrow indicates the feed direction.

* When Media Size Check is set to Off, this is 1,626 mm (64 inches) regardless of the width of the loaded media.

A to D indicates the margins on all four sides. See the following for more details.

Margin Position

*1, *2

A Rear

B Leading

edge

C Left edge

D Right

*3, *4

edge

Explanation Available

This can be set in RIP. To maintain media feeding accuracy, if the settings are less than 5 mm or more than 17 mm, the settings are switched to 5 mm and 17 mm respectively.

This can be set in RIP. Differs by the length the media was pulled when the media is loaded. For continuous printing, although the margins set in RIP are added, to maintain media feeding accuracy, if the setting is less than 5 mm the setting is switched to 5 mm.

*3, *4

The value selected for Side Margin(Left) in the printer's setup menu. The default setting is 5 mm.

The total of the values selected for Print Start Position and Side Margin(Right) in the printer's setup menu. The default setting for Print Start Position is 0 mm and Side Margin(Right) is 5 mm.

Setting Range

5 to 17 mm

5 mm or more

3 to 25 mm

3 to 825 mm

*1 The set margin and the actual print results may differ depending on the RIP being used. Contact the RIP

manufacturer for more information.

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*2 By selecting No Margin in Margin Between Pages in the settings menu for the printer, you can adjust the

margins in a range between -10 mm and +10 mm.

*3 This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer

for more information.

*4 Note the following points when setting margins.

❏ Leave margins of 10 mm or more when using media edge plates. Narrower margins could result in printer printing

over the plates.

❏ If the total of the print data width and set left and right margins exceeds the printable area, a portion of the data will

not be printed.

Note:

If the following points are not observed when Media Size Check is Off, printing may occur outside the left and right edges of the media. Ink used outside the edges of the media will stain the inside of the printer.

❏ Ensure that the print data width does not exceed the loaded media width.

❏ When media is loaded to the left of the right side reference position, align the Print Start Position setting with the

position where the media set. U “The Printer Setup Menu” on page 99

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Maintenance

When to Perform Various Maintenance Operations

Cleaning Locations and Cleaning Timing

If you continue to use the printer without cleaning, it could cause clogged nozzles or ink drops to occur.

When to perform Component to be cleaned

When starting work every day A Platen and media edge plates

U “Daily Cleaning” on page 59

At least once a month B Around the Print Head

C Caps

D Flushing pad (when dirty)

U “Performing Regular Cleaning” on page 60

You can check the procedure in a video on YouTube.

Video Manual

Important:

The printer contains precision instruments. If any lint or dust adheres to the nozzles on the print head, print quality will decline.

Perform regular cleaning more frequently depending on the environment and media being used.

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Maintenance

Replacing and Refilling Consumables

When to perform Component to be replaced

When a prepare and replacement message is displayed on the control panel screen

As soon as ink low warning is displayed on the control panel display

When the plates are deformed or damaged.

A Flushing pad

B Wiper unit

U “Replacing the Head Cleaning Set” on page 75

DWaste Ink Bottle

U “Disposing of Waste Ink” on page 73

E Ink refill

U “Ink refill” on page 65

C media edge plates

U “Replacing the media edge plates” on page 78

Regular maintenance

When to perform Operation

Once a week Stir the High Density Black Ink

U “Procedure for stirring the High Density Black Ink” on page 71

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Other maintenance

When to perform Operation

Maintenance

❏ When checking if nozzles are clogged

❏ When checking which colors are

clogged

❏ Horizontal stripes or tint unevenness

(banding) are appeared.

When a clog is found after checking for clogged nozzles

When it has become difficult to see inside the ink tanks because of dirt on the heat shield

When a greasing message is displayed on the control panel

Checking for clogged nozzles

U “Checking for clogged nozzles” on page 80

Head Cleaning

U “Head Cleaning” on page 81

Clean the heat shield

U “Cleaning the Heat Shield” on page 83

Applying the supplied grease to the carriage rod

U “Applying Grease to the Carriage Rod” on page 83

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Maintenance

What You’ll Need

Ready the following items before beginning cleaning and replacement.

B Cup (x1)

C Gloves (x12)

D Cleaning stick (x25)

When the supplied parts have been completely used, purchase new consumables.

Prepare genuine parts when replacing ink packs or performing maintenance.

U “Options and Consumable Products” on

page 117

If your gloves have worn out, prepare commercially available nitrile gloves.

Protective eyeglasses (available in the market)

Protects your eyes from ink and ink cleaner.

Mask (available in the market)

Protects your nose and mouth from ink and ink cleaner.

Set of maintenance tools (supplied with the printer)

For general cleaning.

How to use these U “Using the ink cleaner” on

page 60

A metal tray (supplied with the printer)

Use when putting cleaning utensils, removed consumables, or ink cleaner moved in the container supplied with the printer.

Soft cloth (available in the market)

Use when cleaning inside the front cover. Use material that is not likely to generate lint or static electricity.

Grease kit (supplied with the printer)

Use when applying grease to the carriage rod.

The following accessories are in the set.

A Clean-room wipers (x100)

B Tweezers (x1)

Maintenance Kit (supplied with the printer)

Use these when wiping up ink stains.

The following accessories are in the kit.

The following accessories are in the set.

A Gloves (x16)

B Grease tool (x1)

C Cleaning sticks (x8)

D Pad A (x16)

E Pad B (x16)

F Grease (x2)

A Ink cleaner (x1)

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Precautions regarding

Maintenance

❏ Do not touch the tips of the cleaning sticks. Oil

from your hands could damage the print head.

maintenance

Note the following points when cleaning and replacing parts.

Caution:

❏ Store ink packs, ink cleaner, grease, and waste

ink in a location out of the reach of children.

❏ During maintenance, wear protective

clothing, including protective eyewear, gloves, and a mask. If ink, waste ink, ink cleaner, or grease contact your skin or enter your eyes or mouth, take the following actions:

❏ If fluid adheres to your skin, immediately

wash it off using large volumes of soapy water. Consult a physician if the skin appears irritated or is discolored.

❏ If fluid enters your eyes, rinse

immediately with water. Failure to observe this precaution could result in bloodshot eyes or mild inflammation. If problems persist, consult with a physician.

❏ If fluid enters your mouth, consult a

physician immediately.

❏ Do not use anything other than the specified ink

cleaner when cleaning around the print head, caps, etc. Using anything else could result in malfunction or reduced print quality.

❏ Touch a metallic object before starting work to

discharge any static electricity.

Daily Cleaning

When lint, dust, or ink adheres to the platen or the media edge plates, it could cause clogged nozzles or ink drops to occur.

To maintain optimum printing quality, we recommend cleaning before starting work every day.

Caution:

❏ The heater may be hot; observe all necessary

precautions. Failure to observe the necessary precautions could result in burns.

❏ Be careful not to trap your hands or fingers

when opening or closing the front cover. Failure to observe this precaution could result in injury.

❏ If fluid is swallowed, do not force the

person to vomit, and consult with a physician immediately. If the person is forced to vomit, fluid may get caught in the trachea which can be dangerous.

❏ Remove the media from the printer before

proceeding with cleaning or replacing the head cleaning set.

❏ Never touch the belts, circuit boards, or any parts

that do not require cleaning. Failure to observe this precaution could result in malfunction or reduced print quality.

❏ Use only the supplied cleaning sticks or sticks

contained in a maintenance kit. Other types of sticks that produce lint will damage the print head.

❏ Always use fresh cleaning sticks. Re-using sticks

can make stains even harder to remove.

Important:

Do not use ink cleaner when cleaning the platen or media holding plates. Failure to observe this precaution could result in damaged parts.

Make sure the printer is turned off and the

screen has turned off, and then unplug the power cable from the outlet.

Disconnect both of the power cables.

Wait for one minute after unplugging the

power plug.

Open the front cover.

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Maintenance

Soak a soft cloth in water, wring it out

thoroughly, and then wipe off any ink, lint, or dust that has adhered to the platen.

Carefully remove lint and dust stuck in the groove of the platen.

Soak a soft cloth in water, wring it out

thoroughly, and then wipe off any lint, or dust that has adhered to the media edge plates.

Performing Regular Cleaning

Clean the parts in the following order.

Moving the Print Head

Cleaning Around the Print Head

Cleaning Around the Caps

Important:

The following message is displayed on the control panel display if cleaning has not been performed for one month. When the message is displayed, perform regular cleaning as soon as possible.

Important:

When media with glue has been used, wipe away glue using a diluted neutral detergent. If you continue printing while glue is stuck to the rear, it may rub against the print head.

When using media with glue and when ink adheres

Remove the media edge plates from the printer, and clean the front and back of the plates.

When stains are removed, be sure to attach the plates to their original positions.

Removing and installing the media edge plates U “Replacing the media edge plates” on

page 78

Refer to the manual and perform regular cleaning.

Using the ink cleaner

Only use ink cleaner to clean the parts indicated in the manual. Using ink cleaner on other parts of the printer could damage the product.

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

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Maintenance

Put the cup supplied with the ink cleaner on

the metal tray, and pour approximately 10 ml of ink cleaner into the cup.

Dampen the cleaning stick with ink cleaner.

Do not allow ink cleaner to drip from the cleaning stick.

Important:

Be sure to follow the steps below when positioning the print head. Moving the print head manually could cause malfunction.

Buttons that are used in the following settings

When dampening a clean-room wiper with ink cleaner, use ink cleaner poured into a cup.

Important:

❏ Do not use ink cleaner that you have

used for cleaning to clean the next time. Using dirty ink cleaner will make staining worse.

❏ Tightly close the lid of the ink cleaner

and store it at room temperature out of direct sunlight and away from high temperatures or humidity.

❏ Used ink cleaner, cleaning stick, and

clean-room wipers are industrial waste. Dispose of them in the same way as for waste inks. U “Disposal of used consumables” on

page 80

Moving the Print Head

This section describes how to move to cleaning position of the print head.

Confirm that the status screen shown below is

displayed, and then press the # button.

The Maintenance menu will be displayed.

Use the d/u buttons to select Head

Maintenance and press the Z button.

Press the d/u buttons to select Regular

Cleaning, and then press the Z button two times.

The print head moves to the cleaning position.

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Maintenance

Note:

The buzzer sounds 10 minutes after the print head is moved (default setting). Press the Z button to continue the cleaning process. After 10 more minutes have passed, the buzzer sounds again.

Cleaning Around the Print Head

If you notice any ink clots, lint, or dust when checking the area around the print head, clean the area by following the steps below.

Important:

❏ Rinse a cleaning stick using ink cleaner

for each step.

❏ After removing a clot of ink with a

cleaning stick, wipe off using a clean-room wiper.

Wipe off any adhered ink, lint, and dust from

the parts that are indicated by the arrows below.

Wipe around both print heads.

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

Check that the print head has moved to the left

end of the printer, and then open the left-side maintenance cover.

Dampen the cleaning stick with ink cleaner.

Use new products for both the cleaning stick and ink cleaner.

U “Using the ink cleaner” on page 60

Wipe off any adhered ink, lint, and dust from

the parts that are indicated by

Wipe off any adhered ink, lint, and dust from

the parts that are indicated by

below.

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Maintenance

Close the left-side maintenance cover.

Cleaning Around the Caps

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

Cleaning Caps

Open the right-side maintenance cover.

Important:

When using a cleaning stick or tweezers, do not touch the inside of the cap and do not push strongly against the edges or the surrounding area of the cap. The part maybe deformed, and it may no longer be possible to perform capping correctly.

Dampen the cleaning stick with ink cleaner.

U “Using the ink cleaner” on page 60

Hold the cleaning stick flat and wipe the edges

of all the caps.

Caps have 2 blocks. Clean all of the caps.

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Maintenance

Hold the cleaning stick perpendicularly and

wipe the outer areas of all the caps and the inside of all the guides.

When there is lint or dust in the cap

Remove using the tip of the cleaning stick or tweezers.

Points to note when cleaning caps

❏ Is there any lint attached to the inside of the

cap?

❏ Is there any lint attached to the flushing pad?

If they are not dirty, cleaning is complete.

U “Finishing Cleaning” on page 65

If they require cleaning, see the following sections and perform the necessary cleaning.

If no other parts need to be cleaned, proceed to the following section.

U “Finishing Cleaning” on page 65

When there is lint attached to the flushing pad

Wipe off lint and dust with the tip of a cleaning stick.

Important:

Do not deform the metal section of the top surface. If they are deformed, they may damage the print head.

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If no other parts need to be cleaned, proceed to the following section.

U “Finishing Cleaning” on page 65

Finishing Cleaning

After cleaning is complete, close the right-side maintenance cover and press the Z button.

Maintenance

❏ Check the level of the ink. If the remaining ink is

Printing cannot be done if even one color is Charge Expended or Refill Ink Tank. If the Check Ink Levels message is displayed during a print job, you can replace the chip unit and refill the ink while printing continues.

Ink Packs Compatible with this PrinterU “Options

and Consumable Products” on page 117

This printer has a remaining ink warning system. Information about the available amount of ink in one pack is recorded in the chip unit supplied with a new ink pack. This information is written to the printer when the chip unit is mounted on the printer.

The ink remaining warning system estimates the remaining ink based on the ink usage conditions and the information written to the printer about the available amount of ink in one pack, and then displays a message.

70 mm or less from the bottom of the ink tank, replace the chip unit and refill the ink.

Important:

The menus will close when the print head returns to its normal position.

To continuously make prints, perform Nozzle Check.

U “Printing nozzle check patterns” on page 81

Disposing of used ink cleaner, cleaning sticks, and clean-room wipers U “Disposal of used

consumables” on page 80

Ink refill

Time Period for Ink Refills

Immediately take care of the following two points when Check Ink Levels message is displayed on the control panel screen.

❏ Prepare an ink pack of the appropriate color.

To maintain the accuracy of this system, replace the chip unit and refill the ink as soon as possible once the remaining ink is 70 mm or less from the bottom of the ink tank.

Writing the information about available amount of ink in one ink pack when a chip unit is installed on the printer is called “charging”.

After charging, the chip unit that was mounted on the printer is no longer needed. If you replace it with the chip unit attached to a new ink pack, charging will be done automatically when required.

Installing a new chip unit on the printer to do automatic charging is called “Reserving”.

Reserving can be done at any time if the indicator's level for the estimated amount of ink is between 1 and

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However, when reservation is done, a warning is not displayed when the estimated amount of ink becomes low. Refill the ink with one pack of ink if the remaining ink is 70 mm or less from the bottom of the ink tank.

See steps 2 to 6 in “Procedure for Ink Refills” for the procedure to replace chip units.

U “Procedure for Ink Refills” on page 66

You can confirm whether or not a chip unit is reserved by looking at the chip unit's status icon.

U “Understanding the Display” on page 14

Precautions when refilling ink

Read the Safety Data Sheet before performing the procedure.

You can download it at your local Epson Web site.

Caution:

Important:

❏ Epson recommends the use of genuine Epson

ink packs. Epson cannot guarantee the quality or reliability of nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine chip unit status may not be displayed, and use of non-genuine ink is recorded for possible use in service support.

❏ Genuine Epson ink, other than those specified

here, could cause damage that is not covered by Epson’s warranties. U “Options and Consumable Products” on

page 117

❏ Do not place items on the ink tank or subject

the ink tank to strong impacts. The ink tank could become detached. Contact your dealer or Epson Support.

Note the following points when refilling ink.

❏ Gently tear off the ink pack spout opening.

If you cut the nozzle too quickly, ink may splatter.

❏ Do not squeeze open ink packs. Ink may

spill.

❏ Gently tilt the ink pack when pouring ink

into the ink tank.

Procedure for Ink Refills

If the Check Ink Levels message is displayed on

the control panel screen, check the ink level in the ink tank by using the scale on the ink pack.

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If the remaining ink level is greater than 70 mm from the base of the ink tank

We recommend continuing to use the printer until the remaining ink level is 70 mm from the base of the ink tank so that you can use all the ink in a new ink pack to refill the ink tank.

If the remaining ink level is 70 mm or less:

Go to step 2.

Go to step 7 if the chip unit has been reserved.

Important:

When the remaining ink is 70 mm or more from the bottom of the ink tank and a message appears stating, Refill Ink Tank, it is time to replace the ink tank. Replace the ink tank. Replacements and repairs will be provided for a fee.

During replacements and repairs, the ink in the ink tank is discarded. This is necessary because fine dirt, dust and other foreign bodies mixed into the ink in the ink tank cause the ink tank to malfunction.

Insert a finger into the depression on the top of

the slider and pull straight outward.

Important:

Do not tilt the slider. If the chip unit is dropped it may break.

The ink tank replacement interval depends on the usage environment and conditions.

Contact your dealer or Epson Support.

Lift the lock lever for the slider of the chip unit

you intend to replace.

Remove the chip unit from the slider.

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Attach the chip unit supplied with the new ink

pack to the slider.

Check to confirm that the color of the label on the slider matches the color of the label on the chip unit when installing.

Hold the slider level and insert it, then lower

the lock lever.

As shown in the illustration, shake the new ink

pack horizontally, about 5 cm to the left and right, for approximately 15 times in 5 seconds.

Confirm that no warning or error is displayed

on the control panel screen, and then open ink inlet cover of the slider.

When a warning or error is displayed, resolve the warning/error according to the instructions, and then go to the following operations.

Important:

Do not push the slider in with too much force. Failure to observe this precaution could damage the printer.

Remove the ink inlet cap from the ink tank.

The method for removing the ink inlet cap differs depending on the type of ink being refilled.

Important:

Remove the ink inlet cap slowly. If you remove the cap too quickly, ink may splatter.

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Ink other than High Density Black Ink

Maintenance

High Density Black Ink

(1) Grip the ink inlet cap's hook and pull up. Ink

will adhere if you hold another part to remove the ink inlet cap.

(2) Hook the stirring stick onto the projection on

the ink tank.

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Fill the ink tank with the ink from the ink pack.

Insert the spout of the ink pack into the ink tank ink inlet groove and slowly tilt to pour out the ink.

Tear off the ink pack spout opening.

Important:

Get all the ink out of the ink pack so that there is none remaining.

Do not use the ink in an ink pack to refill multiple ink tanks.

This can cause messages from the remaining ink warning system to not display properly.

Put the ink inlet cap back on the ink tank.

The method for attaching the ink inlet cap differs depending on the type of ink being refilled.

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Ink other than High Density Black Ink

High Density Black Ink

Close the slider ink inlet cover.

When ink adheres to the heat shield when refilling the ink, remove the heat shield and clean it.

Important:

Press the ink inlet cap down firmly so that it does not detach. If the slider comes into contact with the ink inlet cap when pulling it out, the cap could be damaged.

U “Cleaning the Heat Shield” on page 83

Procedure for stirring the High Density Black Ink

A characteristic of High Density Black Ink is that sedimentation occurs easily. Stir the ink in the ink tank once a week. There may be color differences in the printouts if printing is performed when sedimentation has occurred.

You can stir the ink whenever you want, regardless if you are printing or if the printer is on or off.

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

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Open the ink inlet cover for the slider on which

an HDK ink label is stuck.

Maintenance

Remove the ink inlet cap from the ink tank.

Grip the ink inlet cap's hook and pull up. Ink will adhere if you hold another part to remove the ink inlet cap.

Important:

Remove the ink inlet cap slowly. If you remove the cap too quickly, ink may splatter.

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In one-second intervals, move the stirring stick

up and down. Repeat about 15 times.

When moving the stirring stick up and down, touch the ink inlet cap to the ink tank and raise it until you can see the hook on the stirring stick completely.

Important:

Move the stirring stick slowly. If you move it too quickly, ink may splatter.

Close the ink inlet cover.

Disposing of Waste Ink

Preparing and Replacement

Put the ink inlet cap back on the ink tank.

Important:

Press the ink inlet cap down firmly so that it does not detach. If the slider comes into contact with the ink inlet cap when pulling it out, the cap could be damaged.

Timing

When Prepare empty waste ink bottle. is displayed,

Prepare a new Waste Ink Bottle as soon as possible.

When you want to replace the Waste Ink Bottle at this stage due to night operations and so on, select Replace Ink Bottle from the setup menu, and then replace the bottle. If you perform the replacement without selecting Replace Ink Bottle, the waste ink counter will not operate correctly.

Maintenance menu U “The Maintenance Menu” on

page 104

Waste Ink Counter U “Waste Ink Counter” on

page 74

Important:

Never remove the Waste Ink Bottle while printing or while the heads are being cleaned, unless there are on-screen instructions. Failure to observe this precaution could cause ink to leak.

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Maintenance

Replace waste ink bottle and press . is displayed

Replace the Waste Ink Bottle with a new bottle immediately.

Replacement procedure U “Replacing the Waste Ink

Bottle” on page 74

Waste Ink Counter

The printer uses the waste ink counter to track waste ink and displays a message when the counter reaches the warning level. Replace waste ink bottle and press

.and replace the Waste Ink Bottle with a new

one, the counter is cleared automatically.

Remove the Waste Ink Bottle from the Waste

Ink Bottle holder.

If you need to replace the waste ink bottle before the message is displayed, select Replace Ink Bottle from the setup menu.

Maintenance menu U “The Maintenance Menu” on

page 104

Important:

If you replace the Waste Ink Bottle before being prompted by a message, always clear the waste ink counter. Otherwise, the replacement interval for the Waste Ink Bottle will no longer be notified correctly from the next message.

Replacing the Waste Ink Bottle

Follow the procedure below to replace the parts.

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

If the backside of the stopper is stained, wipe it.

Insert the waste ink tube into the mouth of the

new Waste Ink Bottle and place the Waste Ink Bottle in the holder.

Tightly seal the lid on the used Waste Ink Bottle.

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Maintenance

❏ Be sure to confirm that the waste ink

❏ You will need the lid for the Waste Ink

Lower the stopper.

Important:

tube is inserted in the mouth of the waste ink bottle. Ink will spill onto the surrounding area if the tube is not inserted in the bottle.

Bottle when disposing of waste ink. Keep the lid in a safe place; do not throw it out.

Note:

Note the following points when transferring waste ink from the waste ink bottle to another container.

❏ Use a container made of PE (polyethylene) when

transferring the waste ink.

❏ Attach the spout included with the printer to the

rim of the waste ink bottle and transfer the waste ink.

❏ Pour the waste ink carefully. Pouring the waste

ink quickly may cause it to spill and splatter.

❏ Store the waste ink by securely closing the lid of

the container to which you transferred it.

Disposing of used waste ink and Waste Ink Bottle U

“Disposal” on page 80

Replacing the Head Cleaning Set

Important:

Seal the mouth of the bottle with the stopper. If there is a gap, waste ink may splatter and stain the surrounding area.

Press the Z button.

Check again to confirm that a new Waste Ink

Bottle has been installed correctly. Press the Z button to clear the waste ink counter.

Leave the waste ink in the Waste Ink Bottle for disposal; do not transfer it to another container.

Preparing and Replacement Timing

When Head cleaning set is nearing end of life. is displayed

Prepare a new head cleaning set as soon as possible.

When you want to replace the parts at this stage due to night operations and so on, implement Head Cleaning Set from the setup menu, and then replace the parts. If you replace them without implementing Head Cleaning Set, the head cleaning set counter will not operate correctly.

Maintenance menu U “The Maintenance Menu” on

page 104

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Maintenance

Important:

About the Head Cleaning Set Counter

The printer tracks amounts consumed using the head cleaning set counter and displays a message when the counter reaches the warning level.

If you replace parts when the message “ Cleaning Set Life” is displayed, the counter is cleared automatically.

If you need to replace the parts before the message is displayed, implement Head Cleaning Set from the setup menu.

Maintenance menu U “The Maintenance

Menu” on page 104

When Head Cleaning Set Life is displayed

See the following page, and replace all the parts included in the head cleaning set. Printing cannot be performed if the parts are not replaced.

Head

A confirmation message appears twice.

Thoroughly confirm the content on each screen, and then click the Z button.

After the print head moves to the left end of the

printer, open the right maintenance cover.

Place your fingers in the groove on the back of

the wiper unit, and tilt it forward a little.

The head cleaning sets contains the following parts.

❏ Wiper unit (x1)

❏ Flushing pad (x1)

❏ Gloves (x2)

Always choose a replacement head cleaning set that is specified for this printer.

U “Options and Consumable Products” on

page 117

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

How to Replace the Head

Grip the sides, and pull it straight up to lift it out.

Cleaning Set

Press the Z button in the Head Cleaning

Set Life screen.

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To avoid soiling your surroundings with ink,

wrap the used wiper unit in the packaging supplied with the new wiper unit.

Insert the new wiper unit.

Place on the attachment point and press down until you hear a click.

Lift up the tab on the flushing pad, and remove

it.

Remove the flushing pad that you removed and place it on the metal tray.

After replacing the wiper unit, press the Z

button.

Insert the two hooks on the flushing pad into

the slots on the printer and press the tab down until the pad clicks into place.

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After replacing the flushing pad, press the Z

button.

Close the maintenance cover, and then press

the Z button.

A confirmation message is displayed on the

screen. Check the content of the message, select Yes, and then press the Z button.

Disposing of Used Head Cleaning Sets U “Disposal”

on page 80

Replacing the media edge plates

When the media edge plates supplied with the printer are deformed or damaged, be sure to replace them with new ones.

While holding the tabs of the media edge plate

on both sides, move the plate to the left edge of the platen to remove it.

When replacing the right media edge plate, remove the left side first, and then remove the right.

Important:

Be sure to remove the media edge plate from the left edge of the platen. If the plate is removed from the right edge, it will drop into the printer and cause malfunction.

Contact your dealer or Epson Support.

Important:

If a deformed or damaged media edge plate continues to be used, it may result in damage to the print head.

Replacement procedure

Remove media, and turn off the printer. Check

that the screen display has turned off, and then unplug the power cable from the outlet.

U “Removing the Take-up Roll” on page 42

Disconnect both of the power cables.

Leave the printer for a minute, and then open

the left maintenance cover and the front cover.

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Insert a new media edge plate into the left edge

of the platen.

Important:

You cannot attach the media edge plates from the right.

When inserting the plate, check the following two points.

(1) Align the white line on the platen with that of

the media edge plate.

Maintenance

(2) While pressing the tip of the metallic plate

against the platen, attach the hooked sections to the front corner of the platen.

Check that three hooked sections at the rear of

the media edge plate are securely applied as shown below and that they are attached with no gap between the platen and media edge plate.

Hook into the tip: Corners of the platen

Hook into the rear of square hole: Groove in front of white line

Hook into the rear of tab: Front corner of the platen

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Important:

If hooked sections are not positioned correctly, return to Step 3 to attach them again. Otherwise, the head may be damaged.

While holding the tabs of each media edge

plate on both sides, move both the plates to the left and right edges of the platen respectively.

Releasing the tab fixes the media edge plate.

Dispose of items according to local laws and regulations. For example, contract a industrial waste disposal company for disposal. In such cases, submit the “Safety data sheet” to the industrial waste disposal company.

You can download it at your local Epson Web site.

Checking for clogged nozzles

We recommend that you check the nozzles for clogs each time you print to ensure quality results.

Ways to Check for Clogs

The following are 2 ways to check for nozzle clogs.

On-Demand Nozzle Pattern

Close the left maintenance cover and front cover.

Disposal of used consumables

Disposal

The following used parts with adhered ink are classified as industrial waste.

❏ Cleaning stick

❏ Clean-room wiper

❏ Ink cleaner

❏ Waste ink

❏ Waste Ink Bottle

When you want to check that there is no clogging or stripes and unevenness in print results before printing, print a nozzle check pattern. Inspect the printed check pattern visually to determine whether the nozzles are clogged.

See the following for details.

U “Printing nozzle check patterns” on page 81

Depending on the width of the loaded media, you can save media by printing additional test patterns in the space beside an existing pattern:

❏ If the width is equal to or greater than 51 inches

but less than 64 inches, up to three patterns can be printed (one on the left, one in the center, and one on the right).

❏ If the width is equal to or greater than 34 inches

but less than 51 inches, up to two patterns can be printed (one on the left and one on the right).

❏ Patterns cannot be printed side-by-side if the

media is less than 34 inches wide or if Media Size Check is set to Off.

❏ Wiper unit

❏ Flushing pad

❏ Media after printing

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Btw Pages Nozzle Check - Print Pattern

When printing for the set number of pages is complete, the next page is printed across the printed check pattern. When all printing is complete, you can visually inspect the pattern to determine whether there may be faint or missing colors in the preceding or following printout.

U “The Printer Setup Menu” on page 99

Printing nozzle check patterns

Buttons that are used in the following settings

Example of clogged nozzles

Perform head cleaning if any segments are missing from the pattern.

U “Head Cleaning” on page 81

Important:

Always remove clogs from the nozzles of all colors before resuming use. If clogged nozzles (including clogged nozzles for colors that are not used) remain when printing after resuming use, the clogs can no longer be removed.

The menus close when printing is complete.

After confirming that the printer is ready, press

the # button.

The Maintenance menu will be displayed.

Select Nozzle Check, choose a position, and

press the Z button.

A nozzle pattern will be printed.

Cut the media as necessary, and then check the

printed patterns.

Example of clean nozzles

Head Cleaning

Types of Head Cleaning

Head cleaning is split between the following two types.

Perform head cleaning as necessary.

Print a check pattern again and check for faint or missing segments to confirm if there is any clogging after performing head cleaning.

You can perform head cleaning while printing by pausing the job. Note, however, that color tones in the printout may change when printing is resumed.

See the following for details.

U “Head cleaning procedure” on page 82

Periodic Head Cleaning

Do periodic head cleaning as a preventative measure before clogs actually occur in the nozzles. Set the Media Usage and the interval in Printing Time.

The pattern contains no gaps.

Periodic CL Cycle U “The Media Setup Menu” on

page 94

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Maintenance

Head cleaning procedure

Buttons that are used in the following settings

After confirming that the printer is ready, press

the # button.

The Maintenance menu will be displayed.

To clean while printing, press the W button.

Use the d/u buttons to select Cleaning and

press the Z button.

Select a cleaning level, and then press the Z

button.

There are two levels available for head cleaning.

Perform Cleaning (Light) first. Do Cleaning (Heavy) if there are faint or missing segments on printed check patterns after doing Cleaning (Light).

Select the cleaning method you want to use for

each row of nozzles.

All Nozzles

Choose this option if all patterns in the printed nozzle check results contain faint or missing segments. After making your selections, proceed to Step 6.

Selected Nozzles

Choose the nozzle arrays to be cleaned.

(1)

Use the d/u buttons to choose the nozzle arrays with faint or missing segments in the pattern, and then press the Z button.

(2) After selecting the arrays you want to clean,

select Execute With Selection, and then press the Z button.

Head cleaning starts.

A confirmation message is displayed when cleaning is complete.

If you paused the printer in Step 1, printing will resume when head cleaning is complete; check the printout to confirm whether the problem has been resolved.

To print a check pattern and check the status of

the clog, use the d/u buttons to select Nozzle Check, and then press the Z button.

When printing a check pattern in the margin of media on which a check pattern has already

been printed, press the u button to move the print start position to the pressure rollers position.

When you select Exit and press the Z menu, the setup menu closes.

Nozzles are still clogged after performing head cleaning several times

The areas around the print heads may be soiled.

Perform the following.

(1) Perform Auto Head Maintenance from the setup

menu.

U “The Maintenance Menu” on page 104

If clogging is not cleared after performing (1), perform (2).

(2) Perform regular cleaning.

U “Performing Regular Cleaning” on page 60

Select this if there are faint or missing segments in only some of the numbered patterns (nozzle arrays) in the check pattern. You can select multiple nozzle arrays.

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Maintenance

Cleaning the Heat Shield

When it becomes hard to see inside the ink tank because ink has adhered to the heat shield, remove the heat shield and clean it.

A Philips head screwdriver is required for the following work. Make sure to have one prepared before you start working.

Before starting this procedure, be sure to read the following:

U “Precautions regarding maintenance” on page 59

Remove the heat shield.

Completely loosen the four screws that hold the heat shield in place to remove the heat shield.

Soak a soft cloth in water, wring it out

thoroughly, and then wipe off any ink that has adhered to the heat shield.

Install the heat shield.

Align the heat shield's holes with those in the ink tank holder and tightly screw in the screws.

Applying Grease to the Carriage Rod

When Apply secondary carriage rod grease. See manual. is displayed on the control panel screen,

follow the steps below to apply grease to the carriage rod as soon as possible.

Location of Carriage Rod and Used Pad

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Maintenance

There are two carriage rods, rod A and rod B. Apply grease to both rods using the grease kit supplied with the printer.

The grease application tool varies depending on the rod as shown below.

Carriage rod A

Carriage rod B

Before starting this procedure, be sure to read the following:

Use the u button to select Other maintenance,

and then press the Z button.

Use the u button to select Grease Carriage

Rod, and then press the Z button.

When Grease kit is needed. Continue? is displayed. Make sure that you have a grease kit ready to use.

Select Yes, and then press the Z button.

Insert the tab of the pad A (new) firmly into the

rectangular slot on the grease tool and fit the pad to the tool as shown.

U “Precautions regarding maintenance” on page 59

Greasing procedure for carriage rod A

Buttons that are used in the following settings

Open the front cover.

Hold the pad of the tool firmly against the back

of the carriage rod A, and then slide it smoothly from the right end to the left end to wipe off stains on the rod.

Repeat this action four times.

After confirming that the printer is ready, press

the # button.

The Maintenance menu will be displayed.

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Important:

Do not slide the tool back and forth.

If you slide the tool back and forth, dust will be moved to the print head stand-by position and a malfunction may occur.

Remove the dirty pad from the tool.

Maintenance

Attach a new pad A to the grease tool.

Using a new cleaning stick, stir the grease in the

container about ten times.

Wipe the tip of the cleaning stick on the edge of

the container to remove excess grease.

Important:

Failure to remove the excess could result in falling grease dirtying the platen and media.

Using a cleaning stick, apply grease to the pad

you attached to the tool as described below.

(1) Insert the tip of the cleaning stick fully into

the container, and twist it 2 to 3 times to get enough grease on the stick.

(2) Apply grease to the pad on the tool.

Hold the pad of the tool as described in step 7,

and slide the grease tool back and forth twice.

Next, apply grease to carriage rod B.

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Maintenance

Greasing procedure for carriage rod B

Hold a new pad B firmly against the gray part

of the rod as shown in the illustration, and smoothly slide it from the right end to the left end to wipe off stains on the rod.

Repeat this action four times.

Important:

Do not slide pad B back and forth.

If you slide the tool back and forth, dust will be moved to the print head stand-by position and a malfunction may occur.

Apply grease to the new pad B as described

below.

Replace pad B used in step 1. These should not be reused.

(1) Insert the tip of the cleaning stick fully into

the container, and twist it 2 to 3 times to get enough grease on the stick.

Hold pad B as described in step 1, and slide the

pad back and forth twice.

Close the front cover, and then press the Z

button.

The carriage moves back and forth.

Remove the stained pad from the grease tool,

and then store the grease tool with the grease.

Disposing of used pads, cleaning sticks, and other items used to apply grease

U “Disposal of used consumables” on page 80

(2) Apply grease to new pad B.

Storing Grease

❏ Replace the cap to prevent foreign objects falling

into the grease.

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Maintenance

❏ Store the container at room temperature with the

cap uppermost in a location that is not exposed to direct sunlight.

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Using the Control Panel Menu

Menu Operations

The menus are used as shown below.

Ready

Media Setup

Printer Setup Maintenance Printer Status Other Settings

Proceed Back

Media Setup

Printer Setup

Maintenance Printer Status Other Settings

Proceed Back

When printing or adjusting after selecting an item and pressing the Z button, the status display screen is

Media Setup

Feed To Cut Position

Easy Media Setup Media Remaining Customize Settings Select Media

Proceed Back

Media Setup

Feed To Cut Position Easy Media Setup

Media Remaining

Customize Settings Select Media

Proceed Back

Media Remaining

Print Remaining Length

Length Remaining Alert

Proceed Back

Media Remaining

Print Remaining Length

Length

Remaining Alert

Proceed Back

Remaining Setup

Cancel

displayed when the process is complete.

Normally, when you select an item and press the Z button, the choice is confirmed and you are returned to the previous screen.

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Using the Control Panel Menu

Menu List

The following items and parameters can be set and executed in the Menu. See the reference pages for more details on each item.

Media Setup

For more information on these items, see U “The Media Setup Menu” on page 94.

Item Parameter

Feed To Cut Position Sends the end of the print to the cutter groove

Easy Media Setup Registers new media settings easily

Screen Display Media Remaining, Print Length

Media Remaining

Print Remaining Length Print

Length Off, 1.0 to 600.0 m

Remaining Alert 1 to 15 m

Reset Print Length

Manual Reset Execute

Auto Reset Off, Per Job

Customize Settings

Current Settings

1 to 30 (media setting number)

Setting Name Up to 22 half-size characters

Media Type Thinnest, Thin, Thick, Thickest, Adhesive

Media Adjust

Auto Feed Adjustment Print

Manual

Feed Adjustment Standard, 100mm Pattern, 250mm Pattern, 500mm Pattern

Head Alignment Print

Advanced Settings

Platen Gap 1.6, 2.0, 2.5

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Using the Control Panel Menu

Item Parameter

Heating & Drying

Heater Temperature Off, 30 °C to 55 °C

Drying Time Per Pass 0 to 10 sec

Blank Area Feed Quick, Standard, Slow, Slowest

After Heater Feed On, Off

Additional Dryer On, Off

Feeding Tension Lv1 to Lv8

Take-up Tension Auto, Lv1 to Lv9

Media Suction Lv 0 to Lv 10

Head Movement Data Width, Printer Full Width, Media Width

Multi Strike Printing Off, 2 to 8

Feed Speed Limiter On, Off

Pressure Roller Load Light, Medium, Heavy

Remove Skew On, Off

Periodic CL Cycle

Auto

Manual

Printing Time

Enter Time 1 to 240 hours

When To Clean Between Pages, Middle Of Page

Cleaning Level Light, Heavy

Media Usage

Enter Value 1 to 999

When To Clean Between Pages, Middle Of Page

Cleaning Level Light, Heavy

Off

Prevent Sticking On, Off

Reduce Print Streak Off, Light, Medium, Heavy

Restore Settings Yes, No

Select Media 1 to 30 (media setting number)

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Using the Control Panel Menu

Printer Setup

For more information on these items, see U “The Printer Setup Menu” on page 99

Item Parameter

Margin Setting

Side Margin(Right) 3 to 25 mm

Side Margin(Left) 3 to 25 mm

Print Start Position 0 to 800 mm

Margin Between Pages Standard, -10 mm to +10 mm

Skip Wrinkled Media On, Off

Media Check

Media Size Check On, Off

Media End Check On, Off

Media Skew Check On, Off

Media End Option Continue, Stop Printing

Btw Pages Nozzle Check

Off -

Print Pattern 1 to 10

Lamp Setting Auto, Manual

Head Mode 2 Heads Mode, Head1, Head2

Sleep Mode 15 to 240 minutes

Charge Setting

Extend Charge Timing

Select Target Ink Tank On, Off

Forced Charge

Select Target Ink Tank Execute, Cancel

Cleaning During Standby

When To Clean Off, 1 to 240 h

Cleaning Level Light, Heavy

Head Maint. Interval 20 to 400 m

Restore Settings Yes, No

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Using the Control Panel Menu

Maintenance

For more information on these items, see U “The Maintenance Menu” on page 104

Item Parameter

Nozzle Check

Print At Right Print

Print At Center

Print At Left

Cleaning

Cleaning (Light) All Nozzles

Cleaning (Heavy) Selected Nozzles

(The options available vary with the option selected for Media Size Check and the width of the media used.)

Preventive Cleaning Execute, Cancel

Head Maintenance

Auto Head Maintenance Execute

Regular Cleaning Move Head

Replace Ink Bottle -

Head Cleaning Set -

Other maintenance

Grease Carriage Rod Yes, No

Printer Status

Details on menu U “The Printer Status Menu” on page 105

Item Parameter

Firmware Version XXXXXXX,X_XX,XXXX

Preference

Details on menu U “The Preference Menu” on page 105

Item Parameter

Network Setup

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Item Parameter

IP Address Setting

Auto -

Panel IP: 000.000.000.000 – 255.255.255.255

SM: 000.000.000.000 – 255.255.255.255

DG: 000.000.000.000 – 255.255.255.255

Print Status Sheet Print

Restore Settings Yes, No

Preferences

Date And Time MM/DD/YY HH:MM

Language Japanese, English, French, Italian, German, Portuguese, Spanish,

Dutch, Russian, Korean, Chinese, Turkish

Units

Unit: Length m, ft/in

Unit: Temperature °C, °F

Alert Sound Setting On, Off

Alert Lamp Setting On, Off

Reset All Settings Yes, No

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Details of the Menu

The Media Setup Menu

The Media Setup menu can be accessed directly by pressing the M button.

* indicates default settings.

Item Parameter Explanation

Feed To Cut Position Sends the end of the print to the cutting groove.

Easy Media Setup You can quickly and easily register media settings using the Wizard to

perform optimum printing according to the size and type of the media being used.

U “Saving New Media Settings” on page 45

Screen Display

Media Remaining Select the item to display media information for the status screen.

Print Length

Media Remaining

Print Remaining Length Print

Length Off, 1.0 to 600.0

m (120

)

When Media Remaining is selected, the length of the remaining roll media is displayed after the

When Print Length is selected, the length printed per job is displayed after the feed button or the after heater is not included.

If you set Length in Media Remaining to Off, the remaining media is not displayed on the status screen.

If Auto Reset is set to Off in the next section's Reset Print Length, a cumulative value for the print length is displayed until you do Manual Reset.

Use Print Remaining Length to print the amount of media remaining on the current roll before replacing it with another type of media to be loaded. You can then enter this number as the media the length the next time the roll is used.

Enter a value for overall roll length between 1.0 and 600.0 m. You can set in 0.5m increments. When you select Off, the following remaining amount is not calculated.

❏ Display the media remaining on the status screen

icon in increments of 1 m. The amount fed by the media

icon in increments of 0.1 m.

Remaining Alert

Reset Print Length

1 to 15 m (5

❏ Display warning message for remaining amount of media

An alert will be displayed if the amount of media remaining reaches this

)

length. Choose from values between 1 and 15 m. You can set in 1 m increments.

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Item Parameter Explanation

Manual Reset When the Z button is pressed, the value for print length returns to 0.

Auto Reset Off

Per Job

Customize Settings

Current Settings

1 to 30 (media setting number) XXXXXXXXXXX (displays name of registered custom paper)

Select Media

1 to 30 (media setting number) XXXXXXXXXXX (displays name of registered custom paper)

Select either Off (do not automatically reset the value for print length) or Per Job (reset when starting to print the next job).

When Off is selected, the value does not reset until you do Manual Reset. However, once the value reaches 9999, it automatically resets and returns to 0.

When Per Job is selected, the value returns to 0 when printing starts for the next job so you can check the print length per job. You can also check how far along the print job is while printing.

To change the currently selected setting, select Current Settings. When changing specific media settings, select the setting number for the target media.

See the following table for details on the setting content.

U “Media Setting Item” on page 95

Choose the media settings used for printing.

To register new settings, either do Easy Media Setup or register the media settings on the printer using the supplied Epson Control Dashboard. U “Saving New Media Settings” on page 45

Change setting content in Customize Settings.

Media Setting Item

The optimal media setting values are set if you either do Easy Media Setup or register the media settings on the printer using the supplied Epson Control Dashboard. Normally, use this as it is. When using specific media or when a problem such as head striking or banding is detected in printing results, change the default.

The default settings for each of the following items differ depending on the content set in Media Type. See the following for details on the default settings for each media type.

U “Media Settings List for Each Media Type” on page 129

Item Parameter Explanation

Setting Name Assign the media setting bank a name up to 22 half-size characters

long. Using distinctive names makes it easier to select banks for use.

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Item Parameter Explanation

Media Type Thinnest Select the media type according to the loaded media.

Thin

Thick

Thickest

Adhesive

Media Adjust

The printer stores the optimum media settings according to the media type. When the media type is changed, each setting for media registered to the current media setting number changes to the value for the media type after changing.

The guidelines for the paperweight (g/m follows.

Thinnest: 60 or under

Thin: 61 to 80

Thick: 81 to 120

Thickest: 121 or over

Adhesive: for adhesive media, select Adhesive, no matter its paperweight.

) of each media type are as

Auto Feed Adjustment Print Set these in the following cases.

Manual

Feed Adjustment

Standard Print

100mm Pattern Print

250mm Pattern Print

500mm Pattern Print

Head Alignment Print

Advanced Settings

Platen Gap 1.6 Choose the platen gap (the distance between the print head and the

2.0

2.5

❏ When doing a Head Alignment after Auto Feed Adjustment for

Easy Media Setup is complete.

❏ When media setting values for downloaded EMX files are

registered to the printer with Epson Control Dashboard.

❏ When the following conditions occur after performing media

adjustment.

❏ When banding can be seen in the print results even after

doing Auto Feed Adjustment.

❏ When the media type is the same but the width is different.

❏ When changing Advanced Settings after saving media

settings.

Adjustment types and execution procedureU “Media Adjust” on

page 48

media).

The default setting of 2.0 is recommended in most situations. If the print results are scratched or smudged, they may be improved by setting 2.5. However, choosing a larger gap than required may result in ink stains inside the printer, reduced print quality, or shorter product life.

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Item Parameter Explanation

Heating & Drying

Heater Temperature Off, 30°C to 55 °C

)

(50

Drying Time Per Pass

0 to 10 secs (0

)

You can set the heater's temperature.

Select the time the print head pauses to allow drying after each pass. Choose from values between 0.0 and 10.0 seconds. The time needed for the ink to dry varies with ink density and the media used. If the ink blurs on the media, set a longer time for drying the ink.

Increasing the drying time increases the time needed to print.

If you want to keep a consistent drying time even if the media width changes, set the following values according to the width of the loaded media.

64 inches: 2.3 seconds

52 inches: 2.0 seconds

44 inches: 1.8 seconds

42 inches: 1.7 seconds

36 inches: 1.6 seconds

24 inches: 1.3 seconds

Blank Area Feed Quick Media is fed quickly for parts in a print job for which no data exists

(blank areas).

Standard

Slow

Slowest

Skip the blank areas by setting Quick. If the ink does not dry enough when this is set, we recommend the following setting values according to the number of passes while printing.

1 to 3 passes: Standard

4 passes: Slow

6 or more passes: Slowest

After Heater Feed On Select whether to feed the end of the printout to the heater after

printing (On) or not (Off).

Off

Select On if the media will be cut before the next job starts. Note, however, that the margin will increase.

Feeding Tension

Lv1 to Lv8 (Lv6

Increase tension if creases appear in the media during printing. The

)

higher the value, the greater the tension.

Take-up Tension

Auto

Normally, Auto is used. If creases appear in the media while printing, we recommend setting it to Manual, and then making the setting value

Manual Lv1 to Lv9

smaller.

Do the same settings if ink adheres to the back of the take-up roll. If thick media cannot be wound correctly, we recommend setting it to Manual, and then making the setting value bigger. The higher the value, the greater the tension.

Media Suction

0 to 10 (8

)

When media is waved on the platen, increase the Media Suction. The higher the value, the greater the suction.

If graininess or out-of-focus characteristics are detected in printing results obtained using thin or soft media or if the media is not fed normally, reduce the Media Suction.

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Item Parameter Explanation

Head Movement

Data Width

Printer Full Width

Media width

Choose the range in which the print head moves during printing.

Data Width: The print heads move within the range of the print data's width. Restricting the extent of the print heads' movement increases print speed.

Printer Full Width: The print heads move within the range of the printer's maximum media width. Select this option for more even print results with less variation.

Media Width: The print heads move within the range of the width of the media that is loaded.

Multi Strike Printing

Feed Speed Limiter On

Off

2 to 8

Off

Choose the number of times each line is printed.

To carry out high-density printing using Backlit Film, increase the frequency.

Off is recommended in normal circumstances.

Set this to On if media sticks or wrinkles, or tears easily when printing on thin media.

When this is set to On, print speed slows down.

Pressure Roller Load Low If the following occurs when printing, you may be able to avoid it by

changing to a load that reduces the pressure on the rollers (for

Medium

High

example: Medium to Light).

❏ When there is wrinkling around the pressure rollers.

❏ When there are stains due to head striking.

❏ When stains on the roller stick to the media.

Remove Skew

Off

Select whether or not (On or Off) to perform skew correction for media loaded in the printer. The default setting of On is recommended in most situations. Set this to Off if the media shows traces from the rollers due to skew corrections.

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Item Parameter Explanation

Periodic CL Cycle

Auto Performs head cleaning at the most suitable time according to the

media settings.

If the specified time for periodic cleaning is reached during printing, head cleaning is performed after printing is complete.

Manual Set the interval for periodic cleaning in Printing Time or Media Usage.

Printing Time

Enter Time 1 to 240 hours

When To Clean Between Pages

Middle Of Page

Cleaning Level Light

Heavy

Media Usage

When Printing Time is selected, set in Enter Time how long the accumulated printing time should be before doing head cleaning.

When Media Usage is selected, set in Enter Length how many meters the length of the media that was used for media feed, such as printing or drying feed, should be before doing head cleaning.

For When To Clean, set to do head cleaning even when the specified time for periodic cleaning is reached during printing or to do it after the page being printed is complete and before printing for the next page starts. Because cleaning is done while printing when Middle Of Page is set, a decline in print quality or the heads may drag.

Cleaning Level sets the strength for head cleaning.

Enter Value 1 to 999

When To Clean Between Pages

Middle Of Page

Cleaning Level Light

High

Off

Prevent Sticking On

Off

Reduce Print Streak

Off

Light

Medium

High

Neither Auto nor Manual periodic cleaning is done.

Select whether to do non-stick operations (On) or not (Off) when the

printer is turned on, when printing begins, etc.

Off is recommended in normal circumstances. Depending on the type of media, some may easily stick to the platen. Starting operations with media stuck to the platen may cause the media to not feed correctly and result in a paper jam. Set On if this happens. The time for operations takes longer when On is set.

We recommend using Off in normal circumstances.

When vertical or diagonal tint streaks appear in the printout, set this to make the streaks less evident.

Restore Settings Yes

The Printer Setup Menu

* indicates default settings.

If Yes is selected, the setting content of selected media settings are returned to the default settings.

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Item Parameter Explanation

Margin Setting

Side Margin(Right)

Side Margin(Left)

Print Start Position

3 to 25 mm (5

0 to 800 mm (0

Margin Between Pages

Standard

- You can adjust a margin between pages. Even after making

No Margin -10 mm to +10 mm

)

Choose the width of the right margin when media is loaded in the printer. See the following for more information.

U “Printable area” on page 52

)

Choose the width of the left margin when media is loaded in the printer. See the following for more information.

U “Printable area” on page 52

)

Adjust this parameter if you want to print from the near center of the media or if you want to shift the printed area left from the Side Margin(Right) setting. The area between the right edge of the media and Print Start Position is left blank. If a value is selected for Side Margin(Right), an additional area corresponding to the width selected for Side Margin(Right) will be left blank. See the following for more information.

U “Printable area” on page 52

adjustments, the size of the margin may change, depending on the media and usage environment.

The margin increases when the number is moved in the + direction, and decreases when the number is moved in the - direction.

U “Printable area” on page 52

Skip Wrinkled Media On

Off

Media Check

Off is recommended in normal circumstances.

If the print head is scuffed because of wrinkles that occur from media being left on the heater, set this to On.

Turn this On to feed media 200 mm and print to avoid wrinkles when printing with non-continuous jobs. In the following situations, the media is not fed, even if this is turned On.

❏ When printing with continuous jobs.

❏ When Margin Between Pages is set to No Margin.

100